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THE Volume XX Number 1 PROFESSIONAL Summer 2012 ERGONOMIST

The Newsletter of the BCPE Board of Certification in Professional Ergonomics · P.O. Box 2811 · Bellingham · Washington · USA · 98227-2811 Phone (888) 856-4685 · Fax (866) 266-8003 · e-mail: [email protected] · http://www.bcpe.org

President’s Message Inside this issue: by Jim Rudd, PhD, CUXP New Executive Director 2

President, BCPE Hired Meet our New Directors 3 The BCPE has seen significant legitimate and rigorous certifying bod- Certification Process 3 change since I joined in 2006. At the ies -- versus thinly veiled money mak- Changes for AEP/AHFP/ time, none of us had ever heard of a ing ventures? AUXP Kindle or Netflix. If someone would We launched Recertification or In the Spotlight: 4 have used the phrase “too big to fail” “Continuance of Certification (CoC)” Interview with Karel in a sentence we would have looked at as a way to help our certificate holders Jahns them quizzically. And, we would have take stock in their professional devel- BCPE Activities at the 5 scoffed at the ridiculous suggestion opment. In 2007, we conducted a Job HFES Annual Meeting that a disastrous real estate collapse Analysis to ensure that our certifica- Networking Reception at 5 could roil not only an occasional local tion test indeed measured our certifi- the HFES Annual market, but also the entire US market cate holders’ expertise, and in 2008, we Meeting within two years if we weren’t careful. ended portfolio review certification. FPE Continues to Move 5 Now, as I finish my term as a director We did these things because we want- Forward in the fall, it seems like a good time to ed recognition from the National Com- Highlights from the 2011 6 take stock and reflect on where the mission for Certifying Agencies Annual and 2012 Mid-

BCPE has been and where it is going. (NCCA), one of the most rigorous and Year Meetings So, first, let’s talk about where we respected accreditation organizations Application and 9 have been -- the changes the BCPE has in the country. In 2009 our efforts were Examination Information seen in the past five years. Though rewarded -- we received accreditation Volunteer 9 many of these changes may seem quite for the CPE/CHFP certification pro- Acknowledgement tactical for most of us, they indeed grams by the NCCA. Fee Increases 10 were launched with a bigger picture in We also realized that the field of BCPE Calendar of 11 mind. ergonomics has been changing drasti- Events National recognition for our certi- since 1991 with an explosive fo- Annual Financial Report 11 fication program has been a goal of the cus on software ergonomics, specifical- - BCPE for many years. Why? Because it ly – usability and user-centered design Changes to the 2011 12 12 Directory adds legitimacy to the certification for business applications, web sites, efforts launched in 1991 with the for- mobile sites, and mobile applications. BCPE Job Bank 14 mation of the BCPE. Let’s face it – For example, in 2008 a Monster job Professional 14 there are many certifying bodies out search showed there were 12 times the Development there – hair stylists and massage thera- number of openings for user experi- Opportunities pists are two examples. But how many ence professionals than there were for Sponsors 2011-2012 15 of these certifications are recognized as (Continued on page 2)

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President’s Message next decade and beyond. Read more about Carol and (Continued from page 1) her new role below. ergonomics or human factors. We also saw that the vast Yes – there is much about which to be hopeful. I am majority of these openings had education and experi- pretty certain the BCPE will be around long after the ence requirements that we, the BCPE, certified. In order Kindle and Netflix. I hope you are too. to adapt, the board in 2009 approved a new certifica- It has been a great ride. Thank you for the oppor- tion designation called the Certified User Experience tunity to serve. Professional -- which has also since been recognized by the NCCA. These strategic steps yielded many process chang- New Executive Director Hired es, but more importantly, they yielded important out- by Hugh McLoone, MS, CPE come changes in the growth of the non-profit BCPE. From 2005 to 2011, our revenue and the number of cer- The BCPE Board decided that the needs of the tificate holders grew modestly, but our total assets in- organization as it grows would benefit by having a creased from $103,511 to $305,287 during this five-year dedicated Executive Director. Nominations were period. solicited from both within and outside BCPE. That’s the good news, but nothing is ever static, Seventeen candidates submitted their resumes for and there are things that represent future threats and consideration. These candidates’ resumes were future opportunities for the health of BCPE. With the reviewed by a sub-committee of the Board against ever-changing landscape we still have much to do. criteria based on the posted job description. Leading We are very focused on the “aging” of our certifi- candidates were then phone interviewed by a panel of cate holders – there was a six-fold increase in retirees Directors using a prepared list of questions, and again from 2005 to 2011 – and what it could do to the long- prioritized. The final candidates were interviewed in term sustainability of BCPE. We have much more to do person at our mid-year business meeting in Nashville, to engage and encourage prospective practitioners to TN. certify, especially those just entering the field. Please welcome Carol Stuart- We are working hard to automate most of the ad- Buttle, CPE, as our new, part-time ministrative actions we require of you. We have made BCPE Executive Director. She is a much progress by automating the application process past Director of the BCPE, a Human and launching a refreshed web site. Technology im- Factors & Ergonomics Society provements will be a great enabler for our certificate Fellow, and presently Editor of holders not only for information sharing, and commu- Ergonomics in Design. Recognizing that BCPE certificate holders come New Executive nity, but also for the testing of applicants. Director from many varied academic and The day-to-day operational activities often compete Carol Stuart Buttle, with the big picture things we as the Board really professional backgrounds, Carol MS, CPE should be doing. Our board is a “working board” – the brings her long-standing BCPE board has collectively donated thousands of relationships with a wide range of professional hours of service. In addition, we have been blessed organizations associated with ergonomics and human with selfless volunteers who have provided much per- factors. And, recognizing that future BCPE certificate sonal time and expense to further our cause, for which holders will come from both national and international we are extremely thankful. But too often, we spend locations, Carol brings her partnerships with way too much time on tactical things rather than focus- international ergonomics organizations as well. She ing on the strategic initiatives that will truly make a will be working with the BCPE Board to set and long-term difference for our certificate holders. implement our strategic plan. She welcomes feedback We are becoming less tactical and more strategic, from past, current, and potential certificate holders to because we can finally afford it. continuously improve the value of being certified. She Toward that end, we have hired an Executive Di- will be dividing her time between BCPE and her rector, Carol Stuart-Buttle, CPE so that we can double consulting practice Stuart-Buttle Ergonomics. The down on our strategic focus and lead BCPE into the (Continued on page 3)

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New Executive Director Hired Ergonomist (CPE) since 2001. She is a member of the (Continued from page 2) Human Factors and Ergonomics Society and the Amer- BCPE Board of Directors looks forward to Carol Stuart- ican Industrial Hygiene Association. She formerly sup- Buttle’s exemplary leadership in the years ahead. ported safety issues for chemical weapons stockpile demilitarization and is currently the HSI lead for the Joint Light Tactical Vehicle acquisition program. Cindy Meet our New Directors lives in Virginia with her husband, three-month old

Jeff Kelley, PhD, CHFP son, and two bulldogs.

Jeff is an IBM Master Inventor and Senior Managing Consultant Certification Process Changes for with IBM Interactive. Jeff has been AEP/AHFP/AUXP involved in most aspects of client by Bill Boyd, MS, CPE engagements: proposal develop- ment, requirements analysis, solution New Director In November 2011, the BCPE implemented a sig- design and delivery, prototyping, Jeff Kelley, nificant change in the certification process. This change interface design innovation, develop- PhD, CHFP involves primarily current and recent graduates as they ment coding, and stakeholder/ pursue the first step in certification with the obtaining customer interaction. He chairs the IBM Worldwide of their AEP certification. User Experience Community of Practice. The changes allow graduates from a HFES recog- Jeff, a former Editor of Ergonomics In Design, and nized graduate school to complete their application adjunct professor of Engineering Psychology at Geor- and receive their AEP designation. This reflects the gia Tech, is a board-certified Human Factors Profes- high quality of the graduate degree programs in pre- sional, a fellow of the HFES and of the Institute of Er- paring students for work in professional ergonomics. gonomics and Human Factors. Jeff was 2008 President The previous requirement for an examination is now of HFES and is currently on Executive Council. waived. For students who do not receive their graduate de- Piet Kuithof, MS, CPE gree from a HFES recognized program, these students can still apply for their AEP. Their transcript will be Piet Kuithof is an award-winning reviewed and compared to the Ergonomist Formation User Researcher and Human Factors Model (EFM) to ensure their academic work meets the Engineer with over twelve years of educational requirements for the EFM. product development and research Anyone submitting their application for the CPE experience for a wide variety of com- will have six years to gain work experience and com- panies including Microsoft, Ford and New Director plete the requirements. This involves three years of Piet Kuithof, Intel. He has an undergraduate de- professional ergonomic work and successfully complet- MS, CPE gree in Industrial Design from West- ing the CPE exam. ern Washington University with a master’s in Human The value of certification continues to increase. As Factors Engineering from Virginia Tech. professional ergonomists continue to provide improve- ments in the quality of work environments, the need Cindy Whitehead, MHS, CPE for Certified Professional Ergonomists will continue to

Cindy Whitehead is a Human increase. Systems Engineer at the Naval Sur- For additional information on certification and the face Warfare Center in Dahlgren, current process, please visit us at: www.bcpe.org or call VA. She has a MHS in Environmen- us at: 1-888-856-4685. tal Health Engineering (Industrial Hygiene and Safety) from the Johns New Director Hopkins School of Public Health. She Cindy Whitehead, has been a Certified Professional MHS, CPE

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In the Spotlight: Interview with Karel TPE: Has the BCPE kept to the track you remember Jahns being envisioned in the early days? by Rachel R. Michael, MSc, CPE and Joseph Cohen, PhD, CPE KJ: The BCPE has maintained the high standards that were envisioned in the beginning. That’s not to say it Our Financial/Information Sys- hasn’t changed along the way, but adhering to the high tems Manager, Karel Jahns, has con- standards has always been the priority since the early tributed to BCPE’s success since its days. inception 22 years ago. Along the way she has touched the careers of TPE: What do you think has been the biggest obstacle many ergonomists, human factors, the BCPE has overcome? and user experience professionals Financial/Information around the world. Director Emeritus KJ: In general, we have always run a lean operation. Systems Manager, Jerry Duncan described Karel as Karel Jahns, BS While not exactly an obstacle, it can be frustrating not kind and thoughtful, and the key to having the funding to do things quickly, when you the BCPE meeting dynamics. Director Emeritus Peter want to do them. Nevertheless, it is amazing what Budnick offered his praise in saying, "If it weren't for BCPE has accomplished through the efforts of our vol- Karel Jahns, BCPE would have easily stumbled along unteer directors and certificate holders. its path to success”. In this June 2012 interview, Karel shares her per- TPE: What do you consider to be some of the high- spective on the evolution of the BCPE and recalls mem- lights of your time with BCPE? ories from her journey.

KJ: There are two. The first is the 2001 awards ceremo- TPE: Karel, in the beginning a group of technical ex- ny in which the BCPE received endorsement from the perts in human factors and ergonomics felt passion- International Ergonomics Association. This presenta- ately about professional certification. One of those tion occurred shortly after Dieter passed away. The experts was your late husband, Dieter Jahns. How did 20th anniversary reception was another highlight. It you first become involved and what was your first was great to see so many different founding directors role? and people who had been with the organization for so many years. I always enjoy interacting with the certifi- KJ: At the time, I was providing administrative support cate holders, whether in an exhibit hall or working to Dieter’s consulting firm. Dieter seldom volunteered through the certification process with someone over the for anything unless he was going to give it his all, so phone. when he did I knew he was fully committed. So my bookkeeping duties for his firm naturally evolved into TPE: Any particularly funny memories you can share? work for the BCPE as he assumed an early leadership role. Back then it also happened that both companies KJ: (Ironically) Kris and I would routinely hold up an shared office space. elevator pulling in a train of suitcases full of paper to

our meetings. That always seemed to turn into a come- TPE: Obviously, financial viability was a concern in dy routine. Another funny story, in retrospect, could be the beginning. The BCPE had a favorable loan from called, “How many ergonomists does it take to install a HFES at that time, but was struggling to fulfill the third row seat in a van?” I think it took at least four to terms. When did the financial tides change? accomplish this feat at a past mid-year meeting in Den- ver. KJ: In the early 1990s a group of certificate holders pre- paid their maintenance fees, some several years in ad- TPE: You recorded the minutes at the early board vance. This provided the cash we needed and led us to meetings. (Back then one of the current BCPE direc- not only repay the loan in 1997 but achieve financial tors was in middle school.) Given your intimate solvency by the year 2000. (Continued on page 5)

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In the Spotlight: Interview with Karel leagues these many BCPE-related opportunities for Jahns HFES attendees. Enjoy the conference! (Continued from page 4) Networking Reception at the HFES An- knowledge of BCPE, what do you see in its future? nual Meeting

by Carol Stuart-Buttle, MS, CPE KJ: It is an exciting time for the BCPE. The pending electronic examination will open up opportunities to The decision to forgo the networking reception at grow internationally where there is seemingly increas- last year’s HFES Annual Meeting was a financially ing demand. I’ve seen so many young faces coming sound one in these difficult economic times. The miss- into the field over the years, including my son, Steven. ing reception, however, did not go unnoticed by our certificate holders, sponsors or others who usually TPE: Before you go, do you have any advice for our attend. Those who frequented our exhibit at HFES were young certificate holders? full of questions about the reception: when, where and why not! It was especially missed after such a grand KJ: Get involved. You are the future of the BCPE! gala in 2010 to celebrate BCPE’s 25th Anniversary. A lot of extra planning and attention to detail, went into TPE: Karel, thank you for all of your dedicated years this well attended event. of service to the BCPE. Cheers to you on your retire- Rest assured, your voice has been heard! There will ment. We will miss you! be an annual BCPE reception, open for all to attend, this fall at the HFES meeting in Boston, MA. It will be BCPE Activities at the HFES Annual on Tuesday, October 23rd from 7:00-9:00 p.m. It may Meeting not be as grand as 2010, but it will be a special occasion. by Carol Stuart-Buttle, MS, CPE We will be honoring Karel Jahns, who plans to retire at the end of this year. Many of you know that Karel is We will be busy this year pro- the unsung hero behind the scenes, first helping hus- moting BCPE and certification! band and cofounder Dieter Jahns in the years of BCPE’s Please stop by the BCPE booth and inception, then formally working for us since 1992. see our new exhibit. We look for- Please make a point to come and say farewell to Karel. ward to seeing many of you and Invite your colleagues, students and friends who wish exchanging our annual “hello” as to meet congenially, network and to find out more you come by. about BCPE and certification. We hope to see you On Monday, at 2:45 p.m., Bill there! Boyd, MS, CPE, and Hugh McLoone, MS, CPE, are giving an informal workshop on certification to students. Simi- FPE Continues to Move Forward by Valerie Rice, PhD, CPE; FPE President larly, at Wednesday noon, in a “Birds of a Feather” ses- and Robert Smillie, PhD, CPE; FPE Director sion, we are inviting members of the Early Career Pro- fessionals Committee to come by to discuss the benefits The Foundation for Professional Ergonomics (FPE) of certification with Lynda Enos, MS, CPE, and Paul was established in 2004 as a non-profit organization Green, PhD, CHFP. dedicated to advancing professionalism in ergonomics. Do not be surprised when you see the BCPE logo Former BCPE Directors collaborated and initiated the related to the Scavenger Hunt. We are supporting a FPE to promote ergonomics professionalism through team of four with a reward towards AEP certification educational activities and awards in ways inaccessible or maintenance fees. to BCPE as an accredited certification body. Our goals Last but not least, we hope you plan to attend the work in a symbiotic relationship to those of BCPE. FPE BCPE Reception to honor Karel Jahns and network. attained an IRS 501(c)(3) status enabling tax deductible Please see the following article for further details. donations from those sharing this dedication to profes- We hope you pass on to your friends and col- (Continued on page 6)

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FPE Continues to Move Forward [email protected]. Check out our new web- (Continued from page 5) site at: www.ergofoundation.org sionalism in ergonomics. Recently, the FPE has initiated monthly strategic planning sessions to discuss and plan innovative ways Highlights from the 2011 Annual and to advance ergonomics professionalism. One outcome 2012 Mid-Year Meetings was a revision of its mission statement: To provide 2011 Annual Meeting in Las Vegas, NV leadership in evolving and growing the ergonomics profession; bridge the gaps between research, educa- tion, and practice; and promote professionalism in er- gonomics practice, all for the benefit of the public. Other activities during this last year include honor- ing the second recipient of the Dieter W. Jahns Student Practitioner Award, teaching a preparation course for those planning to take the BCPE certification exam, and continuing work on Ergonomists without Borders. The Dieter W. Jahns Student Award went to Mr. Radin Umar for his project “Ergonomic Interventional Design of an Articulated Arm for Echocardiography Applica- tion. Mr. Umar is a PhD student in Integrated Systems Engineering at the Ohio State University. The award was presented during the student reception at the an- 2011 Annual Meeting in Las Vegas, NV. Standing (left to right): nual Human Factors and Ergonomics Society Confer- Lynda Enos, MS, CPE; Hugh McLoone, MS, CPE; David Brodie, ence in Las Vegas. In addition, certificates of apprecia- MS, CPE; Paul Green, PhD, CHFP; Kris Rightmire, BS; Jim Rudd, tion were presented to two runners-up, Ms. Mary H. PhD, CUXP; Rachel Michael, MS, CPE; Marv Dainoff, PhD, CPE; Schaeffer from Northeastern University for her project Bill Boyd, MS, CPE; Joseph Cohen, PhD, CPE; David Copley, BEE. on Goal Directed Task Analysis, and Ms. Esme Shanley from Loughborough University for her project on the  The exhibit sustained further damage in its Design of Animal Care Centers. transit to Las Vegas. It was agreed a new exhib- The CPE preparation class was taught this year by it is needed and should be secured before ex- Peter Budnick, PhD, CPE, at the Applied Ergonomics hibiting at the 2012 Applied Ergonomics Con- Conference. The twelve participants were pleased to ference. receive additional information to guide them in their  The September financial report reflects a year-to study before sitting for the exam. -date drop in net worth for the first time in sev- - Ergonomists without Borders continues a web eral years. While income generated by AEP/ based presence and talks with representatives from En- AHFP/AUXP candidates and the job bank has gineers without Borders have demonstrated some areas exceeded budget expectations, it has been rela- of mutual interest. For those who may be interested, tively flat in our other revenue accounts. please check out the website at http://  There are some remaining issues stemming ergonomistswithoutborders.org/ from the web site’s cosmetic update and server Finally, we’ve added two new board members: change. These need to be addressed before final Harvey Cohen, PhD, CPE and David J. Cochran, PhD, payment is issued. Banner contributions have CPE, sadly saying goodbye to Steven Casey, PhD, CPE, been added to the slideshow on the home page. Susan Evans, PhD, CPE and the late Hal Hendrick, The next step is to revise web content. PhD, CPE. We thank them for their work with us and know our new board will continue the excellent work!  The Professional Ergonomist was generated en- As the FPE moves forward, your participation and tirely in-house for the first time. It was suggest- support in all of FPE activities is welcomed. Contact the ed portions of the newsletter be published di- FPE President, Valerie Rice, PhD, CPE at (Continued on page 7)

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Highlights from the 2011 Annual and - serving as BCPE liaison to the IEA committee 2012 Mid Year Meetings overseeing the possible alignment and mutual (Continued from page 6) recognition of all ergonomics certification pro- grams world-wide. BCPE’s program is the most rectly to the web site, significantly reducing the well established, thanks in part to NCCA ac- page count. More frequent publication is de- creditation. It was suggested we may want to sired. The use and value of social media was revisit our reciprocity agreement with CREE briefly discussed. The new lapel pin with the (Centre for Registration of European Ergono- revised logo is in pre-production. The BCPE mists) in light of our accreditation status, since webinar hosted by HFES in May was well re- CREE’s program does not involve an exam like ceived. It was suggested sponsoring the HFES our process. Student Lounge might give us more exposure  Discussions with the ASSE’s Ergonomics Prac- than the Student Reception sponsorship as was tice Specialty Group about revising the CEA done this year. exam and/or certification process are still in  Issues surrounding the 6/30/10 CoC deadline progress at this time. are winding down. The process should be less  During the breakout session, a student market- involved going forward owing to the small ing initiative was developed, as well as plans number of worksheets due each year and pro- for the pilot exam. posed document/process improvements. Jim Kondziela agreed to spearhead the CoC Com-  BCPE staff changes were discussed. Both Kris mittee moving forward. and Karel have requested their hours be re- duced. The Executive Committee has discussed  Exam revision progress continues. Next steps these changes and recommends hiring a part- include item accuracy verification, followed by time Executive Director to enhance BCPE activ- psychometric review and editing. Following ities and help achieve goals. Subsequent discus- this, the items can be validated thru a pilot ex- sions included developing the timeline, process am. We will continue exploring the possibility and procedures for this activity. of delivering the pilot exam electronically, as well as transitioning to a permanent computer-  The proposed 2012 budget was approved after based delivery system. Marv Dainoff agreed to further review and refinement. As part of this remain involved with the revision process with process, it was approved to increase several Jeff Fernandez and David Brodie providing certification-related fees effective January 1, 2012. Board oversight. There is interest in a review course, which will be referred to the FPE. It was  It was suggested the current BCPE Appeal Poli- recommended we document the rigor of the cy be revised to include specific timelines for revision process in a visible document like the the different stages of the appeal process.

Candidate Handbook.  Amendments to BCPE Confidentiality Policy

 The Foundation for Professional Ergonomics were approved.

(FPE) President and BCPE Director Emeritus,  A BCPE Exam Disclaimer Policy and a Conflict Valerie Rice, dropped in to introduce herself of Interest and Non Disclosure Agreement were and urged open communication between the approved and will be implemented.

two organizations. Jim Kondziela, current  New Directors Joe Cohen and Rachel Michael Board liaison, later reported the FPE had voted were installed and welcomed onto the Board. to increase its Board of Directors from 9 to 11  Outgoing Director Marvin Dainoff was recog- and to encourage certification by reimbursing nized with a plaque of appreciation for his nine the winner of the Dieter W. Jahns Student Prac- years of outstanding Board service. titioner Award the cost of applying for AEP/  AHFP/AUXP certification. The 2011-2012 slate of officers was approved: Jim Rudd, President; Dave Brodie, Vice-  Peter Budnick, also a BCPE Emeriti, has been (Continued on page 8)

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Highlights from the 2011 Annual and year. Other program refinements include creat- 2012 Mid-Year Meetings ing sample worksheets; adding e-signatures to the worksheets; creating reviewer guidelines/ (Continued from page 7) instructions; and developing an audit process and procedures. President; Hugh McLoone, Treasurer; and, Lynda Enos, Secretary.  Four HFES student chapter presentations have been held to date. Students are receptive and 2012 Mid-Year Meeting in Nashville, TN seem genuinely interested in certification. Ad- ditional presentations are scheduled for the fall.

 The revised lapel pins have been ordered and will be distributed to certificate holders when received.

 A draft RFP for updating the certificant data- base was reviewed. Upon finalization, it will be disseminated to vendors for bid. Project fund- ing is a concern and may delay the project until next year.

 The exam revision project continues. The psy- chometric review and edit process has conclud- ed. This input is being reviewed by the Exam committee. Timelines were set for the remain- ing steps in the process. Jeff Fernandez was for- 2012 Mid-Year Meeting in Nashville, TN. Standing (left to right): mally appointed Committee Chair at Marv’s Hugh McLoone, MS, CPE; Jeff Fernandez, PhD, CPE; David Brodie, recommendation. It was again suggested we MS, CPE; Jim Rudd, PhD, CUXP; Rachael Michael, MS, CPE; Jim document the detail that has gone into the con- Kondziela, PhD, CUXP; Karel Jahns, BS; Paul Green, PhD, CHFP; struction of the exam. Paul Green volunteered David Copley, BEE; Joseph Cohen, PhD, CPE; Bill Boyd, MS, CPE. to oversee this project. (Not pictured: Lynda Enos, MS, CPE; Kris Rightmire, BS)  An update on BCPE HQ activities since the last  The financial report was given. The December meeting was given. Of note was the exam ad- 2011 balance sheet showed a very small net ministration in Recife, Brazil the previous worth increase over 2010, whereas the Profit month and the administration planned in and Loss Previous Year Comparison reflects a Langkawi, Malaysia in July. Ongoing use of the 20% net income loss. Finances will continue to BCPE temporary worker has concluded due to be monitored closely, especially with the over- scheduling issues and a decrease in staff work- statement of maintenance fees income in the load. The new exhibit made its debut at the AEC conference and was well received. 2012 budget.

 The final two candidates for Executive Director  The adopted Conflict of Interest and Non Dis- were interviewed. The candidates’ strengths closure Agreement was signed by all Directors and weaknesses were discussed following each and will also be distributed to volunteers for signature. interview. Later discussions culminated in the selection of Carol Stuart-Buttle, CPE, who was  The Exam Disclaimer Policy has been recorded contacted by phone and offered the position in the Policy and Procedures Manual and add- during the meeting. She expressed her pleasure ed to the exam materials.

in being offered the job and indicated she  Timelines still need to be added to the appeal would notify us of her decision following the process for review at the annual business meet- weekend. ing.

 Five problematic CoC worksheets remain in the  Our appeal requesting accreditation be extend- system, an improvement over this time last (Continued on page 9) Summer 2012 Page 8

Highlights from the 2011 Annual and Individuals with the CPE, CHFP and CUXP designa- 2012 Mid-Year Meetings tion must submit a Continuance of Certification (CoC) (Continued from page 8) worksheet every five years. A summary of the 2006- 2011 CoC cycle follows below. ed to the CUXP credential was approved. 2006-2011

 Leveraging the use of recruiting analytics (e.g., CoC Worksheets Due 30 BCPE certification required or preferred) and CoC Worksheets Submitted 24 salary benefits in marketing the value of certifi- CoC Worksheets in Review 2 cation were discussed. CoC Worksheets Not Submitted or Incomplete 2 Leave of Absence Granted 2  The idea of making AEP/AHFP/AUXP certifica- Retired Status Granted 0 tion a terminal designation was discussed at

length and could potentially tie in with CEA Overall Compliance Rate 80% certification, although other ideas/concepts for the CEA are being considered. Further discus- Volunteer Acknowledgement sion on this topic is slated for the annual meet- by Kris Rightmire, BS ing. We would like to thank and recognize everyone  Jeff Kelley, CHFP; Pieter Kruithof, CPE; and who has donated their time and talent to BCPE in the Cindy Whitehead, CPE were elected to the last year. We greatly appreciate your service to the or- Board of Directors will begin their terms at the ganization and those seeking BCPE certification. If end of the Annual Meeting in Boston, MA this we’ve inadvertently omitted your name, please know fall. your efforts are very much appreciated. We do ask our volunteers to submit a signed and dated confidentiality/nondisclosure form to protect the Application and Examination confidential and private information of our applicants, Information certificate holders and exam data. Applicants for BCPE certification must meet spe- If you are interested in volunteering, we welcome cific education and work experience requirements to your involvement! We have a handful of standing com- qualify for the written examination. Last year, 72 appli- mittees, as well as several other certification-related cations were received by the BCPE: 16 CPE/CHFP/ activities that would benefit from your assistance. In CUXP applications, 11 AEP/AHFP/AUXP to CPE/ particular, we are seeking volunteers to help staff the CHFP/CUXP applications, 40 AEP/AHFP/AUXP appli- BCPE exhibit at the upcoming HFES Annual Meeting cations and 5 CEA applications. in October and the ErgoExpo in December. If you Certification is awarded when a candidate success- would like to help with this activity, or if you would fully passes the written examination for designation as just like more information about BCPE volunteer op- a CPE/CHFP/CUXP, AEP/AHFP/AUXP or CEA. A portunities, please contact Kris Rightmire at summary of candidates’ exam performance for 2011 [email protected]. appears below. Tom Albin, MS, CPE

Examination # Examinees # Passed % Passed David Alexander, MSIE, CPE Gary Allread, PhD, CPE CPE/CHFP/CUXP 16 14 88 David Beattie, BASc, CHFP ret. Barry Berson, MA, CPE AEP/AHFP/AUXP Bill Boyd, MS, CPE To 9 9 100 CPE/CHFP/CUXP Ted Braun, MA, CPE Jeff Brewer, PhD, CPE AEP/AHFP/AUXP 6 6 100 Gaylord Bridegan, MS, CPE David Brodie, MS, CPE CEA 10 4 40 (Continued on page 10) Summer 2012 Page 9

Volunteer Acknowledgement Rachel Michael MSc, CPE (Continued from page 9) Jay Miller, PhD, CPE Jeremy Brooks, MSc, CHFP Bob Moritz, MA, CUXP Russ Brown, PhD, CPE Jeanette Murphy, BS, CEA Peter Budnick, PhD, CPE Jeff Nelson, MS, CPE Barrett Caldwell, PhD, CHFP Lee Ostrom, PhD, CPE Jim Chiang, MSc, CPE Mike Palmer, MS, CPE Cindy Ching, MHS, CPE Sonia Paquette, DESS, CPE George Chuckrow, BA, CPE Kay Paul, MSPH, CPE Harvey Cohen, PhD, CPE Brian Peacock, PhD, CPE Joe Cohen, PhD, CPE Miguel Perez, PhD, CPE David Copley, VP, EMCOR Group Jay Pollack, PhD, CHFP Marv Dainoff, PhD, CPE Vern Putz-Anderson, PhD, CPE Bill Elliott, MS, CPE Randy Rabourn, MSIE, CPE Lynda Enos, MS, CPE Vincent Racco, BSc, CPE Kathleen Espinoza, MBA, CPE Kavitha Raja, PhD, CHFP Max Fogleman, PhD, CPE James Rethaber, PhD, CPE Bob Fox, PhD, CPE Joseph Rolecki, MBA, CPE Jeff Fernandez, PhD, CPE Michael Rodriguez, PhD, CHFP Jim Fullmer, MSIE, CUXP John Rosecrance, PhD, CPE Rick Goggins, MS, CPE Jim Rudd, PhD, CUXP Paul Green, PhD, CHFP Ron Schaible, MS, CPE Manohita Gurram, MS, CHFP Ron Shapiro, PhD, CHFP Craig Halpern, MS, CPE Bob Smillie, PhD, CPE Chris Hamrick, MSIE, CPE Jim Smith, PhD, CPE Laura Hintz, MIE, CPE John Stevenson, PhD, CEA Paul Hickey, MEd, CPE Jack Stuster, PhD, CPE Virginia Hixson, MS, CPE Thomas Varghese, MS, CPE Andy Imada, PhD, CPE Kevin Weaver, MA, CEA Roger Jensen, PhD, CPE Heather White, MIE, CPE Bradley Joseph, PhD, CPE Chuck Woolley, MSE, CPE Dan Johnson, PhD, CPE Sandra Woolley, PhD, CPE Gene Kay, MS, CEA Ursula Wright, PhD, CPE Dan Kelaher, PhD, CPE Dick Kelly, PhD, CPE Fee Increases Jim Kondziela, PhD, CUXP As of 1/1/2012

Tom Lambert, MS, CPE

Ron Laughery, PhD, CPE Exam Fees Bill Lenharth, PhD, CHFP David Lenorovitz, PhD, CPE CEA exam fee $150 $200 Arnie Lund, PhD, CUXP Retake CEA exam fee $75 $200 Dan MacLeod, MA, CPE Mike Maddox, PhD, CHFP Retake CPE exam fee $125 $250 Pamela McCauley-Bush, PhD, CPE JimMcGlothlin, PhD, CPE Late Fee Dan McHugh, MS, CPE Late fees for AEP, CPE, CEA $15 or 25 $35 Hugh McLoone, MS, CPE and CoC Susan Meadows, MS, CPE Bill Mergen, MA, CPE (Continued on page 11)

Summer 2012 Page 10

Fee Increases May 19, 2013 BCPE Exam in Montreal, Quebec at (Continued from page 10) the American Industrial Hygiene Retirement Fee Conference & Exposition (AIHce). Postmark deadline for application: Retirement fee (one-time) $125 $150

January 21, 2013.

Application Processing Fees

September 29, BCPE Exam in San Diego, CA at

CPE application processing fee $100 $125 2013 the Annual Meeting of the Human CEA application processing fee $100 $125 Factors & Ergonomics Society (HFES). Postmark deadline for application:

Maintenance Fees May 29, 2013. CPE/CHFP/CUXP $125 $135 AEP/AHFP/AUXP $75/$125 $90 November/ BCPE Exam in Las Vegas, NV at December 2013 the National Ergonomics Confer- CEA $90 $100 ence & Exposition (ErgoExpo). Postmark deadline for application:

BCPE Calendar of Events July/August 2013. October 21, 2012 BCPE Exam in Boston, MA at the Annual Meeting of the Human Fac- tors & Ergonomics Society (HFES). Annual Financial Report Postmark deadline for application: by Karel Jahns, BS June 21, 2012. In 2011, BCPE revenues totaled $156,620 and ex- penses were $138,642. This information is itemized be- low. Income was down 7.4% over 2010; however, ex- October 23, 2012 BCPE Networking Reception, Bos- penses were also down 5.6%. Although net income was ton, MA. down 19.5%, our balance sheet showed a 0.8% gain

over 2010. Some slight gains were seen in AEP, job October 25-26, BCPE Annual Business Meeting, bank and miscellaneous income. The primary revenue 2012 Boston, MA. sources for BCPE continue to be certification mainte- nance fees, application fees and sponsorship donations. The largest expense categories in 2011 consist of office December 3, 2012 BCPE Exam in Las Vegas, NV at administration (which again included a part-time tem- the National Ergonomics Confer- porary worker the full year), exam development, web ence & Exposition (ErgoExpo). redesign and costs associated with business meetings. Postmark deadline for application: If you have any questions regarding this report, August 3, 2012. please contact Karel Jahns, Financial/Information Sys-

tems Manager. March 18, 2013 BCPE Exam in Dallas, TX at the REVENUE Applied Ergonomics Conference. Application CPE/CHFP $6,150 Postmark deadline for application: Application AEP/AHFP 4,950 November 19, 2012. Application CEA 1,000 Maintenance Fees 127,144 April 8, 2013 BCPE Exam at various locations Sponsorship Donations 9,000 around the U.S. and Canada. Late Fees 2,945 Postmark deadline for application: Job Bank 3,165

December 8, 2012. Interest 623 (Continued on page 12) Summer 2012 Page 11

Annual Financial Report *Leah N. Beebe, MSIE, CPE (Continued from page 11) *Ian C. Bertmaring, MS, CPE Julie L. Brazier, MHK, CPE Miscellaneous 1,193 Amy L. Brown, MS, CPE Exam Retake Fees 450 Cecilia M. Chan, BSc, CPE Total Revenue $156,620 Heather J. Colbert, BAS, CHFP EXPENSES *Aaron J. Derouin, MHK, CPE Salaries $70,755 Larry G. Duke, MSIE, CPE Payroll Expenses 7,963 Joe B. George, MS, CHFP Med. Insurance 10,545 +Mathew P. Green, BSc, CPE Utilities 1,200 Vernon Chad Hansen, MS, CPE Telephone/Fax/Internet 2,752 +Martin G. Helander, PhD, CHFP Hard/Software Main/Repair 610 Eric R. Holton, PhD, CPE Casualty/Property Insurance 307 +Melissa S. Jacobson, MS, CPE Office Supplies 709 *Darcey O. Jaremey, BScK, CPE Postage/Shipping 1,549 Tabbeus M. Lamoureux, MSc, CHFP Copying/Printing 286 *Maggie Jiao Ma, PhD, CHFP HQ Staff Travel 4,174 *Ruiqi Ma, PhD, CHFP Business Meetings 3,368 Alyssa M. McKinley, BSc, CPE Networking Reception 0 Danny S. Nou, MS, CPE Dues/Subscriptions/Fees (NCCA, ICE, PO Box) 4,551 Marissa Pentico, MSEd, CPE Professional Consultants 2,064 *Jonisha P. Pollard, MS, CPE Taxes 2,783 Patricia E. Racco, BS, CPE Bankcard sales % 4,767 Peggy E Ross, MS, CPE Capital Improvements 550 *Sarah E. St. Pierre, MHK, CPE Miscellaneous (Calligraphy, Awards) 1,134 *Sherry S. Thaxton, PhD, CPE Info Dissemination-Marketing 5,893 Allen S. Yagjian, MS, CPE Newsletter 66 Richard M. Zobarich, MA, CHFP Website 4,737

Standards Devel/Admin (Exam/App Eval/CoC) 6,709 *AEPs/AHFPs/AUXPs transitioning to CPE/CHFP/ Depreciation 1,169 CUXPs Total Expenses $138,641 +Reinstated

Changes to the 2011-12 Directory of AEPs/AHFPs/AUXPs BCPE Certificate Holders Brock A. Anderson, MEd, AEP ~Tami A. Blackwell, MS, AEP BCPE would like to congratulate 77 candidates who ~Alexandra C. Burn, MS, AEP have successfully obtained certification since our last John L. Carmen, PhD, AHFP newsletter. The current number of BCPE certificants is Wei-Chun Chen, MS, AEP 1,208. Sandra S. Cole, MS, AEP  925 CPEs/CHFPs/CUXPs Ryan N. Cowart, MS, AEP  101 retired status CPEs/CHFPs/CUXPs or CEAs ***Ralph H. Cullen, MS, AEP  115 AEPs/AHFPs/AUXPs Ryan A. Davis, MS, AEP  67 CEAs Vanessa P. del Aguila, MS, AEP Phillip L. Demont, MS, AEP New certificate holders are: Arthur Dumont, MA, AEP Lauren C. Gant, MS, AEP CPEs/CHFPs/CUXPs Jennifer A. Gober, MS, AEP Abby A. Barr, MSE, CPE (Continued on page 13)

Summer 2012 Page 12

Changes to the 2011-12 Directory of The following are no longer current in their certifica- BCPE Certificate Holders tion: (Continued from page 12) Sudhir Alchuru Katherine E. Grosteffon, MS, AEP Dennis Attwood Drew R. Harnish, MS, AEP Keith Bishop ***Egbert J. Hendrikse, PhD, AHFP Agnieszka Bojko Evanda V. Henry, MS, AEP Roel Enriquez Matthew F. Herron, MSc, AEP Frank Foss Krista Hoffmeister, MS, AEP Claire Ganley Mohammad I Jeelani, MS, AEP Richard Hughes Quaneisha L. Jenkins-Penha, MS, AHFP Hunter ***Bochen Jia, MS, AEP Anthony Majoros Ross T. Koehler, MS, AEP Gloria McConnell ***Shreya Kothaneth, MS, AUXP Dennis Mitchell ***David L. Linkenauger, Jr., MS, AEP Jon Moldestad Shannon L. MacNeil, MS, AHFP Jean Nadeau Kerri L. Maurina, MS, AEP Patrick J. O’Brien Paul D. McKay, MASc, AHFP Erika Orrick Anthony R. Mixco, MS, AEP Mary Peters Megan L. Morales, MSPH, AEP Wolfgang Pohl Benjamin Osafo-Yeboah, MS, AHFP Robert Rummer Anuja A. Patil, MS Lawrence Rush Ashley H. Pearce, MISE, AEP Shalish Saigal Bryan R. Picco, MSc, AEP M. Gregory Smith Kyle A. Saginus, MS, AEP Fred Turin Natalie V. Schwathka, MS, AEP Ryan Urquhart Angela M. Setera, MISE, AEP ***Avinab Singh, MS, AUXP Lost ***Danielle M. Smith, MS, AHFP BCPE has lost contact with Sukwon Kim, PhD, AEP, ***Scott N. Smith, MSIE, AEP formerly in Commerce, TX; and Barbara Terry, BA, Wei Tianyang, MISE, AEP CEA, formerly of Houston, TX. If you know how we Fehime Utkan, MS, AEP can reach Sukwon or Barbara, please let us know. Hanniebey D. Wiyor, MS, AHFP Kristi L. Young, MS, AEP Retired Status ***Biwen Zhu, PhD, AHFP BCPE offers a retired status for those certificate holders who no longer practice or who practice no more than ***By exam waiver as a graduate of an IEA Federated 15 hours per month. Retired status is awarded upon Society’s accredited approval of the certificate holder’s statement of work ergonomics/human factors degree program plus payment of a $150 lifetime fee. There are currently ~By exam 101 holding the retired status. By 80% coverage of the EFM from a non-accredited er- gonomics/human factors degree program In Memoriam BCPE learned Stu Parsons, PhD, CPE ret., Donald CEAs Parks, CPE ret. and Michael Pianka, PhD, CPE passed Lou Laflamme, MSc, CEA away in the last year. Our hearts go out to their family Daniel G. Wisner, BS, CEA and friends.

Summer 2012 Page 13

BCPE Job Bank Sustainability, November 22-23, Taupo.

The BCPE Job Bank provides a link between em- January 2013 ployers and human factors/ergonomics/user experience professionals. Employers can reach qualified job seek- American Association for Hand Surgery 2013 ers by posting available job openings or editing existing Annual Meeting, January 9-12, Naples, FL, ones. Job seekers can view all available positions or http://meeting.handsurgery.org/. narrow their search to a targeted listing by specifying March 2013 location, industry type, or other available criteria. Check out the Job Bank at http:www.bcpe.org as 2013 Symposium on Human Factors and new positions have just been added. Ergonomics in Health Care: Advancing the Cause, As a reminder, certificate holders get a 15% dis- March 11-13, Baltimore Marriott Waterfront Hotel, count in posting fees. For a three-month ad, certificate Baltimore, MD. holders pay $255 versus $300 for non-certificate hold- ers. June 2013

Professional Development Safety 2013: ASSE Professional Development Conference & Exposition, June 24-27, Las Vegas Opportunities Convention Center, Las Vegas, NV, September 2012 http://www.asse.org/education/expo13/index.php

Puget Sound Human Factors and Ergonomics July 2013 Society Chapter’s 2012 Occupational Ergonomics Symposium and Workshop, September 19th & HCI International 2013, July 21-26, Las Vegas, NV, 20th, Museum of Flight, Seattle, WA, http:// http://www.hcii2013.org/. www.pshfes.org/. Short Courses October 2012

Materials and Sensations 2012, October 10-12, Pau, Harvard School of Public Health Center for Continuing Professional Education France, http://www.2psm.fr/ms2012/.

Work, Health, and Wellbeing: Strategic Solutions 4th International Conference on Automotive User for Integrating Wellness and Occupational Safety Interfaces and Interactive Vehicular Applications and Health in the Workplace. (AutomotiveUI'12), October 17-19, Portsmouth, September 17–20, Boston, MA. NH, http://www.auto-ui.org.

Ergonomics and Human Factors: Strategic 56th Annual Meeting of the Human Factors and Solutions for Workplace Safety and Health. Ergonomics Society, October 22-26, Westin Boston October 1–4, Boston, MA. Waterfront Hotel, Boston, MA, www.hfes.org/ WebHFESMeetings/2012annualmeeting.html Ohio State University

November 2012 Putting Ergonomics into Practice.

October 16-19, Columbus, OH. AAAI 2012, November 2-4, Arlington, VA, http://www.sis.pitt.edu/~mlewis/Swarms.htm. OSHA 2250 - Principles of Ergonomics.

December 11-13, Columbus, OH. Experiencing Light 2012, November 5-6, Eindhoven, The Netherlands, http:// University of Michigan Engineering www.experiencinglight.nl. Redesigning the Face of Human Factors Human Factors and Ergonomics Society of New Engineering. Zealand Conference 2012 "Getting it Right - The July 23-28; July 30-Aug 03, Ann Arbor, MI. role of Human Factors and Ergonomics in Summer 2012 Page 14

THE PROFESSIONAL ERGONOMIST The Newsletter of the BCPE Summer 2012 Volume XX Number 1

Editor: Joseph Cohen, PhD, CPE Associate Editor: Rachel Michael, MSc, CPE Executive Director: Carol Stuart-Buttle, MS, CPE Executive Administrator: Kris Rightmire, BS Financial/Information Systems Manager: Karel Jahns, BS

BCPE Directors: James R. Rudd, PhD, CUXP, President David M. Brodie, MS, CPE, Vice-President Hugh E. McLoone, MS, CPE, Treasurer Lynda A. Enos, MS, CPE, Secretary William J. Boyd, MS, CPE Joseph Cohen, PhD, CPE David M. Copley, BEE Jeffery E. Fernandez, PhD, CPE Paul A. Green, PhD, CHFP James M. Kondziela, PhD, CUXP Rachel R. Michael, MSc, CPE

Copyright ©2012, The Board of Certification in Professional Ergonomics (BCPE), PO Box 2811, Bellingham, WA, 98227, USA; phone: 888-856- 4685; fax: 866-266-8003; e-mail: [email protected]; http://www.bcpe.org. Inquiries regarding editorial content and change of contact information may be directed to: [email protected].

The BCPE would like to acknowledge and thank our 2011-12 Sponsors for their support of BCPE’s strategic goals.

Summer 2012 Page 15