The SAS Group Annual Report 2002
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En Gemensam SAS-Aktie
En gemensam SAS-aktie Erbjudande från SAS AB (publ) till aktieägarna i SAS Sverige AB (publ) Börsprospekt för SAS AB (publ) Utbytesförhållanden: För varje aktie i SAS Danmark A/S, SAS Norge ASA och SAS Sverige AB erbjuds en ny aktie i SAS AB Anmälningsperiod: 28 maj – 25 juni 2001 Handel med BTA inleds: Omkring den 29 juni 2001 Beräknad första dag för notering av aktier i SAS AB: 6 juli 2001 Informationstillfällen Delårsrapport 2, jan-jun 2001 8 augusti 2001 Delårsrapport 3, jan-sep 2001 7 november 2001 Bokslutskommuniké 2001 februari 2002 Årsredovisning 2001 mars 2002 Miljöredovisning 2001 mars 2002 Handelskoder Reuter Bloomberg Telerate ISIN SAS Danmark A/S (DKK) SASD.CO SAS DC DK; SAS DK 001 022 3 775 SAS Norge ASA (NOK) SASB.OL SASB NO NO; SAS.B NO 000 392 0019 SAS Sverige AB (SEK) SAS.ST SAS SS SE; SAS SE 00 0032 9146 SAS AB SE 00 00 805574 Detta prospekt (”Prospektet”, ”detta Prospekt”) har upprättats av SAS AB med anledning av Erbjudandet (defi- nieras nedan) till aktieägarna i SAS Sverige AB som beskrivs häri samt med anledning av inregistreringen av SAS AB:s aktier på Stockholmsbörsen, Københavns Fondsbørs och Oslo Børs. Motsvarande erbjudanden läm- nas till aktieägarna i SAS Danmark A/S och SAS Norge ASA. Prospekt har upprättats på danska, norska, sven- ska samt engelska. Prospekten riktar sig till aktieägare i SAS Danmark A/S, SAS Norge ASA respektive SAS Sverige AB. Den engelska versionen är en översättning och riktar sig till aktieägare i samtliga ovan nämnda bolag. Den engelska versionen är, förutom i kapitel sex och där inte annat anges, en översättning av det svenska Prospektet. -
ARSBERETNING 1980-81 Srajiidinai/IA/1' AIRUNES Sr.I'teai Scandinavian Airlines System (SAS) Er Nationalt Luftfartselskab for Danmark, Norge Og Sverige
ARSBERETNING 1980-81 SrAJIIDINAI/IA/1' AIRUNES Sr.I'TEAI Scandinavian Airlines System (SAS) er nationalt luftfartselskab for Danmark, Norge og Sverige. SAS er et konsortium, hvoraf Det Danske luftfartselska b A/5, Danmark, MEMBER Of ejer 2/7, Det Norske luftfartselskap A/5, Norge, 2/7, og AB Aerotransport, Sverige, 3/7. Moderselskaberne er aktieselskaber, hvoraf 50 procent ejes af private interesser og 50 procent af staten. SAS-gruppen består af konsortiet SAS og dets datterselskaber. DUAliTY IN AIR TRANSPORT SCANDINAVIAN AIRLINES %fEM ÅRSBERETNING 1980-81 lndhold Hovedtal --- 3 Bestyrelsens og administrerende direkt0rs beretnin~ 4-12 statistisk oversigt 1971/72-1980/81--------------------------------- 13 Resultatopgmelse 14 Balance 15-16 Noter til årsregnskabet 17-21 Finansieringsanalyse 22 Revisionsberetning 23 Aktier og andele 23 SAS' verden 24-25 Flyflåden 26 Datterselskaber 27-30 Associerede selskaber 30-31 Bestyrelse 32 Repr<Esentantskab 32 Revisorer 32 Koncernledelse 32 2 ,. ' l ~ \ H ovedtal 1---- liJS0/ 8 1 I'J79I I O Udnin'K 1 ; SAS-konmrt irl llul\udt!! wu-1-:m iAh (m tU) .l .Il !..4 2 Slb.& J,. ) Uubt 1rhr• tun-~ m, rutet J aMo. !mtlll 2 5"15.9 .. Solt;tt• wn-lm, rtllctrufil.: (mtUi 1 41:!.6 l , l 1\ctiJIPt J.~tl:dttor, rult!traliL: (•, ~> 5ft..9 + O.IJ pomrs l dL11d1~.: •dr--l.:rn, ttliNr.Jirk 1m1ll.) 17 1&1 18 4b0 .. l '"lt-;tt• P.~lOigt.'T-I.:IU , t U t l ~t ,t t ile (m• Il) 10817 10972 l~. t>. btm•taktor, ruretr.lltk ( ..,) 60.9 59--t- + 1,5 posnn Anl.tl !Juhndtcdt• ~ ~··!~, i;th (OOOJ 84U ft 39:l p .J. -
ICE 90620 IS Uppfaera Saga Lounge Skjal 11.Indd
Saga Lounge Keflavík Airport DO YOU HAVE ACCESS TO THE ICELANDAIR SAGA LOUNGE? Saga Premium Premium Vildarkort passengers Landsbankans Access to Saga Lounge � � � � � � � � � Yes Access to Saga Lounge � � � � � � � � � Yes Can I invite a guest? � � � � � � � � � � � � � � � � No Can I invite a guest? � � � � � � � � � � � � � � � � No Icelandair Saga Gold Premium Vildar viðskiptakort Access to Saga Lounge � � � � � � � � � Yes Landsbankans Can I invite guests? � � � � � � � � � � � � � � � � Yes Access to Saga Lounge � � � � � � � � � Yes Can I invite a guest? � � � � � � � � � � � � � � � � No Icelandair Saga Silver Access to Saga Lounge � � � � � � � � � Yes World Elite Mastercard Can I invite a guest? � � � � � � � � � � � � � � � Yes – Issued by Arion Bank Access to Saga Lounge � � � � � � � � � Yes Mastercard Icelandair Can I invite a guest? � � � � � � � � � � � � � � � � No Business – Issued by Kreditkort Platinum Business Travel Access to Saga Lounge � � � � � � � � � Yes – Issued by Arion Bank Can I invite a guest? � � � � � � � � � � � � � � � � No Access to Saga Lounge � � � � � � � � � Yes Can I invite a guest? � � � � � � � � � � � � � � � � No Mastercard Icelandair Platinum Business Platinum Card – Issued by Kreditkort – Issued by Kvika Access to Saga Lounge � � � � � � � � � Yes Access to Saga Lounge � � � � � � � � � Yes Can I invite a guest? � � � � � � � � � � � � � � � � No Can I invite a guest? � � � � � � � � � � � � � � � � No Mastercard Icelandair Premium – Issued by Kreditkort Access to Saga Lounge � � � � � � � -
Norges Høyesterett
NORGES HØYESTERETT Den 5. mai 2011 avsa Høyesterett dom i HR-2011-00910-A, (sak nr. 2010/1676), sivil sak, anke over dom, Sven Vidar Bottolvs Tore Inge Erlandsen Harald Glebo Jon Hovring Einar Åsmund Nordhagen Viggo Sivertsen Per Harald Hanssen Glenn Olaf Lyche (advokat Alex Borch – til prøve) Per Steinar Horne Hans Oddvar Tofterå (advokat Jon Gisle – til prøve) mot SAS Scandinavian Airlines Norge AS Næringslivets Hovedorganisasjon (partshjelper) (advokat Tron Dalheim – til prøve) STEMMEGIVNING: (1) Dommer Normann: Saken gjelder gyldigheten av oppsigelsene av ti flygere i SAS Norge AS (SAS Norge). Hovedspørsmålet er om det skjedde ulovlig aldersdiskriminering ved utvelgelsen av dem som ble oppsagt. 2 (2) Morselskapet i SAS-konsernet, SAS AB, eier datterselskapene SAS Danmark A/S, SAS Norge AS og SAS Sverige AB. Flyvirksomheten ble opprinnelig drevet gjennom et konsortium eid av datterselskapene kalt Scandinavian Airlines System Denmark Norway Sweden (SAS-konsortiet). I 1989 ble SAS Commuter etablert som et søsterkonsortium til SAS-konsortiet. I 2001 overtok SAS AB aksjene i Braathens ASA. I 2002 ble Widerøe en del av SAS-konsernet, og i 2004 ble SAS Commuter innlemmet i SAS-konsortiet. (3) Med virkning fra 1. januar 2005 ble den norske virksomheten i SAS-konsortiet skilt ut og slått sammen med Braathens ASA til SAS Braathens AS. Selskapet endret senere navn til SAS Scandinavian Airlines Norge AS, og var de ankende parters arbeidsgiver på oppsigelsestidspunktet. (4) I forbindelse med implementeringen av de felles europeiske flysertifikatbestemmelsene ble den øvre grensen for ervervsmessig flysertifikat hevet fra 60 til 65 år, jf. forskrift 20. desember 2000 som trådte i kraft 1. -
Delivering Excellent Service Quality in Low Cost Aviation
MASTER THESIS IMM – International Marketing & Management DELIVERING EXCELLENT SERVICE QUALITY IN LOW COST AVIATION A Process Perspective on the Passenger Market in Copenhagen Airport December 2009 Rasmus Lindstrøm Jensen Advisor: Jesper Clement COPENHAGEN BUSINESS SCHOOL Preface The following thesis is composed on the basis of empirical data collected at Norwegian, Cimber Sterling and six individual airline passengers. I would like to thank Lone Koch (Vice President of Product Management, Cimber Sterling ) and Johan Bisgaard Larsen (Marketing Manager, Norwegian - CPH ) for the kindness and dedication. They contributed with precious information in devising the problem statement and further made the execution of the questionnaire survey possible. Further, I would like to thank Adam Høyer ( Co+Hoegh ), Christoffer Casparij ( Væksthus Sjælland ), Lene Susgaard Henriksen ( Novo Nordisk ), Morten Kaaber ( Muuto New Nordic ), Ditte Clément ( CBS ) and Line Lundø ( CBS ) for contributing with valuable information in the focus group interview. Finally, I would like to thank my advisor Jesper Clement for being a committed and pleasant advisor and sparring partner throughout the entire process. Since the number of pages in thesis exceeds 80 pages a calculation of the magnitude has been made to keep the record straight. The calculation are based on the assumption that one normal page corresponds to 2275 characters and one figure corresponds to 800 characters. Thus the actual number of pages is calculated; (169.675 + (800*16)/2275 = 80,2 pages). Consequently, the thesis keeps within the specified boundaries. Copenhagen, December 2009 Rasmus Lindstrøm Jensen Executive Summary This thesis explores the concept of service quality and customer satisfaction with low cost airlines in Copenhagen Airport. -
Appendix 25 Box 31/3 Airline Codes
March 2021 APPENDIX 25 BOX 31/3 AIRLINE CODES The information in this document is provided as a guide only and is not professional advice, including legal advice. It should not be assumed that the guidance is comprehensive or that it provides a definitive answer in every case. Appendix 25 - SAD Box 31/3 Airline Codes March 2021 Airline code Code description 000 ANTONOV DESIGN BUREAU 001 AMERICAN AIRLINES 005 CONTINENTAL AIRLINES 006 DELTA AIR LINES 012 NORTHWEST AIRLINES 014 AIR CANADA 015 TRANS WORLD AIRLINES 016 UNITED AIRLINES 018 CANADIAN AIRLINES INT 020 LUFTHANSA 023 FEDERAL EXPRESS CORP. (CARGO) 027 ALASKA AIRLINES 029 LINEAS AER DEL CARIBE (CARGO) 034 MILLON AIR (CARGO) 037 USAIR 042 VARIG BRAZILIAN AIRLINES 043 DRAGONAIR 044 AEROLINEAS ARGENTINAS 045 LAN-CHILE 046 LAV LINEA AERO VENEZOLANA 047 TAP AIR PORTUGAL 048 CYPRUS AIRWAYS 049 CRUZEIRO DO SUL 050 OLYMPIC AIRWAYS 051 LLOYD AEREO BOLIVIANO 053 AER LINGUS 055 ALITALIA 056 CYPRUS TURKISH AIRLINES 057 AIR FRANCE 058 INDIAN AIRLINES 060 FLIGHT WEST AIRLINES 061 AIR SEYCHELLES 062 DAN-AIR SERVICES 063 AIR CALEDONIE INTERNATIONAL 064 CSA CZECHOSLOVAK AIRLINES 065 SAUDI ARABIAN 066 NORONTAIR 067 AIR MOOREA 068 LAM-LINHAS AEREAS MOCAMBIQUE Page 2 of 19 Appendix 25 - SAD Box 31/3 Airline Codes March 2021 Airline code Code description 069 LAPA 070 SYRIAN ARAB AIRLINES 071 ETHIOPIAN AIRLINES 072 GULF AIR 073 IRAQI AIRWAYS 074 KLM ROYAL DUTCH AIRLINES 075 IBERIA 076 MIDDLE EAST AIRLINES 077 EGYPTAIR 078 AERO CALIFORNIA 079 PHILIPPINE AIRLINES 080 LOT POLISH AIRLINES 081 QANTAS AIRWAYS -
Industry Monitor the EUROCONTROL Bulletin on Air Transport Trends
Issue N°141. 31/05/12 Industry Monitor The EUROCONTROL bulletin on air transport trends European flights declined by 2.7% in April. EUROCONTROL statistics and forecasts 1 May update of the two-year flight forecast is for a Other statistics and forecasts 2 downward revision of 0.4 percentage points to 1.7% fewer flights in 2012 than in 2011. The Passenger airlines 3 outlook for 2013 is for 1.6% growth. Cargo 6 ACI reported overall passenger traffic at Financial results of airlines 7 European airports to be up 3.4% in 1Q12 on Environment 7 1Q11 whereas aircraft movements decreased by 1.7%. Airports 8 Oil 8 European airlines selected in this bulletin recorded €1.7 billion operating losses during Aircraft Manufacturing 9 1Q12, a 17% increase on the same period a year Economy 9 ago. Regulation 9 Oil prices reduced to €79 per barrel on 31 May, Fares 9 dropping 15% from April. EUROCONTROL statistics and forecasts European flights declined by 2.7% in April compared with the same month last year and were similar to April 2009 levels. Strikes in Portugal, but mainly in France resulted in circa 5,000 flight cancellations. With the exception of charter and low-cost, both up 3% and 1.2% respectively on April 2011, other market segments were down circa 4% (see Figure 1) (EUROCONTROL, May). Based on preliminary data for delay from all causes, 36% of flights were delayed on departure in April, resulting in a 3 percentage point increase on April 2011. Analysis of the causes of delay shows a notable increase in reactionary delay. -
The SAS Group Traffic Figures December 2012
The SAS Group Traffic figures December 2012 SAS Group's December 2012 traffic figures SAS Group • SAS Group carried 1.8 million passengers in December, (scheduled) Dec 12 Change Nov-Dec 12 Change down 2.6%, reflecting different holiday pattern. • SAS Group’s capacity (ASK) was up by 3% and the Group’s ASK (Mill.) 2 630 3,0% 5 867 4,9% traffic (RPK) increased by 2.4%. RPK (Mill.) 1 828 2,4% 4 051 4,5% • The SAS Group’s load factor decreased by 0.5 p.u. to Passenger load factor 69,5% -0,5 p u 69,0% -0,3 p u 69.5%. No. of passengers (Mill.) 1,831 -2,6% 4,225 0,3% Group market trends, RASK and yield development Traffic growth continued to be positive during December, but did not fully match additional capacity. Intercontinental and certain European continued to grow well. Currency adjusted yield (Scandinavian Airlines) in November was down 0.1% versus previous year and RASK was up Summary of the December 2012 vs December 2011 0.3%. For December 2012 the yield (change vs last year) is airlines scheduled expected to be positive while the RASK will be slightly Change negative due to the different holiday pattern. Traffic Capacity Load of load The response to market campaigns is good and forward (RPK) (ASK) factor factor booking levels continue to be well above last year’s level. SAS Group 2,4% 3,0% 69,5% -0,5 p u Overall, the market demand continues to be good, but remains SAS 2,1% 2,8% 70,1% -0,5 p u unpredictable due to risk in the global economy. -
Travel Information Örnsköldsvik Airport
w v TRAVEL INFORMATION TO AND FROM OER ÖRNSKÖLDSVIK AIRPORT // OVERVIEW Two airlines fly to Örnsköldsvik AirLeap fly from Stockholm Arlanda and BRA-Braathens fly from 1 Stockholm Bromma. 32 flights a week on average Many connections possible via 2 Stockholm’s airports. Örnsköldsvik is located 25 km from the airport, only 20 minutes 3 with Airport taxi or rental car. Book your travel via Air Leap (LPA) www.airleap.se BRA-Braathens Regional 4 Airlines (TF) www.flygbra.se CONNECTIONS WITH 2 AIRLINES GOOD CONNECTIONS good flight connections is essential for good business relationships and Örnsköldsvik Airport fulfills that requirement. As of 2 February, two airlines operate the airport, Air Leap and BRA – Braathens Regional Airlines. Air Leap (IATA code LPA) operates between Örnsköldsvik and Stockholm Arlanda Airport (ARN) and BRA (IATA code TF) between Örnsköldsvik och Stockholm Bromma Airport (BMA). Together the airlines offer on average 32 flights per week, in each direction. air leap operate Saab2000 with 50 Finnair is also a member of ”One minutes flight time to Örnsköldsvik. World Alliance” which gives bene- At Arlanda you find Air Leap at Termi- fits for its members and One World nal 3, with walking distance to Termi- members when travelling on flights nal 2 (SkyTeam, One World airlines) connected to the Finnair Network. and to Terminal 5 (Star Alliance air- Enclosed is a list of some of the lines). Tickets for connecting flights more common connections that are need to be purchased separately and currently possible with one ticket checked luggage brought through and checked in baggade to your customs at Arlanda and checked-in final destination. -
When the Network Strategy Is Not Enough -The Case of European Full-Service Airlines
When the Network Strategy Is Not Enough ‐The case of European Full‐Service Airlines Lotta Koivula & Elshad Mirzayev Avdelning, Institution Datum Division, Department Date 2005-01-20 Ekonomiska institutionen 581 83 LINKÖPING Språk Rapporttyp ISBN Language Report category Svenska/Swedish Licentiatavhandling ISRN LIU-EKI/STR-D--05/003--SE X Engelska/English Examensarbete C-uppsats Serietitel och serienummer ISSN D-uppsats Title of series, numbering Övrig rapport ____ URL för elektronisk version http://www.ep.liu.se/exjobb/eki/2005/impsc/003/ Titel Title When the Network Strategy Is Not Enough -The Case of European Full-Service Airlines Författare Lotta Koivula & Elshad Mirzayev Authors Sammanfattning Abstract The 1990s were one of the most profitable periods for European airline companies, mainly because of development of world economy and increasing globalisation trends. However, towards the end of the decade, a global economic downturn, high oil prices and new forms of competition turned the industry towards troubled times. The European air-travel industry had to face and accept the new airline business concept, called low-cost or no-frill airlines. In these conditions, traditional airlines had to rethink their strategies and question the old business model. As a response to the competition, European traditional full-service airlines formed alliances or networks to expand the route network and to increase efficiency. Although joint actions of airlines within alliances started to grow, full-service airlines continued to report losses in the weak business environment, in which the low-cost airlines were growing. This thesis aims at identifying the strategic decisions the European traditional airlines have made during the recent downturn in the industry and how the case companies perceive customer value in the alliance they are members of. -
2015 Fourth Quarter Management Discussion and Analysis
POINTS INTERNATIONAL LTD. MANAGEMENT'S DISCUSSION AND ANALYSIS INTRODUCTION The following management’s discussion and analysis (‘‘MD&A’’) of the performance and financial condition of Points International Ltd. and its subsidiaries (which are also referred to herein as “Points” or the “Corporation”) should be read in conjunction with the Corporation’s audited consolidated financial statements (including the notes thereto) for the years ended December 31, 2015 and 2014. Further information, including the Annual Information Form (“AIF”) and Form 40-F for the year ended December 31, 2015, may be accessed at www.sedar.com or www.sec.gov. All financial data herein has been prepared in accordance with International Financial Reporting Standards (“IFRS”) as issued by the International Accounting Standards Board (“IASB”) and all dollar amounts herein are in thousands of United States dollars unless otherwise specified. This MD&A is dated as of March 2, 2016 and was reviewed by the Audit Committee and approved by the Corporation’s Board of Directors. FORWARD-LOOKING STATEMENTS This MD&A contains or incorporates forward-looking statements within the meaning of United States securities legislation and forward-looking information within the meaning of Canadian securities legislation (collectively, “forward-looking statements”). These forward-looking statements relate to, among other things, revenue, earnings, changes in costs and expenses, capital expenditures and other objectives, strategic plans and business development goals, and may also include other statements that are predictive in nature, or that depend upon or refer to future events or conditions, and can generally be identified by words such as “may”, “will”, “expects”, “anticipates”, “intends”, “plans”, “believes”, “estimates” or similar expressions. -
2.3 Negative Emotions
The Flying Frustration A study of customer frustration within the SAS EuroBonus program BACHELOR THESIS WITHIN: Business Administration NUMBER OF CREDITS: 15 ECTS PROGRAMME OF STUDY: Marketing Management AUTHOR: Amanda Simmeborn & Paulina Åberg TUTOR: Songming Feng JÖNKÖPING May 2016 Acknowledgements The authors would like to express our gratitude to our tutor, Songming Feng, for his guidance and constructive criticism during the thesis process. He always encouraged us to strive further and work harder. We also want to thank fellow students, who have been a source of inspiration and given us feedback throughout the process. An extra thank you to Viktoria Hansson and Maria Carlsson, for taking time to provide us with feedback and points of improvement. The authors would also like to thank the interviewees for participating in this study and taking their time to share their personal thoughts of the SAS EuroBonus program. Without their kindness and collaboration, the gathering of empirical data for the study would not have been possible. Amanda Simmeborn Paulina Åberg Jönköping, May 23rd 2016 i Bachelor’s Thesis in Business Administration Title: The Flying Frustration: A study of customer frustration within the SAS EuroBonus program Authors: Amanda Simmeborn Paulina Åberg Tutor: Songming Feng Date: 2016-05-23 Subject terms: Customer frustration, Satisfaction construct, Frequent flyer program Abstract In today's competitive marketplace, relationship marketing has become an important factor. Companies want to achieve customer loyalty through sustainable long-term relationships with customers, especially in the service industry. Thus, companies implement loyalty programs, and conduct consumer research to evaluate the success of these programs. The customer satisfaction construct, is often used by companies to measure the level of satisfaction of their customers.