2012 Integrated Report 2012 Integrated Report
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www.atlantia.it 2012 Integrated Report 2012 Integrated Report 2012 Integrated The situation we find ourselves in at present calls for a concerted effort from all the players involved, including institutions, businesses, employees and society at large, with the objective of developing new prospects for growth in the short and long term together. For this reason, a company that supports a significant portion of the country’s infrastructure must react to this challenge and act to promote growth, seizing any opportunity that the globalized market offers while simultaneously meeting the requirements and expectations of the community in which it operates. WE ARE READY CONTENTS Chairman & CEO statement 2 01 Profile of the Report 4 A. Integrated Report scope and reporting boundary 6 B. Group Profile 10 C. Operating context 23 D. Governance 37 02 The Capitals 52 A. Infrastructural capital 54 B. Financial capital 62 C. Human capital 78 D. Natural capital 108 E. Social capital 130 F. Intellectual capital 156 160 03 Annexes 162 A. Assurance 164 B. Statement - GRI application level check 166 C. 2012 Charter of commitments for sustainability 167 D. Analytical figures 176 E. GRI Content Index 196 F. Global Compact principles to GRI Reconciliation table 220 2012 Integrated Report ChairmaN & CEO STaTEmENT Develop growth initiatives in the sector of infrastructures and develop technologies to facilitate mobility, consolidating the in- dustry’s leadership at the global level with the objective of creating sustainable value over time for all the stakeholders involved. This is Atlantia’s mission, which we have continued to implement in 2012 with increased commitment and investments ori- ented towards sustainability. Firstly, 2012 marks an important result in terms of the use of one of the most innovative forms of disclosure towards our stake- holders: the establishment of an integrated corporate reporting function, a result of the process triggered through our voluntary participation in the Pilot Program of the International Integrated Reporting Council (IIRC). This, then, is our first integrated report. For the first time, Atlantia presents its stakeholders with a document based on an in- tegrated vision of the process targeting value creation within an organization. It includes six types of capital: financial capital, human capital, intellectual capital, natural capital, infrastructural capital and social capital, as well as all the relevant interrela- tionships in terms of strategic stakeholder engagement. However, the effort that went into the reporting of the six categories of capital and the impacts generated is, in fact, the result of a broader integration, going well beyond the report and manifesting results first and foremost at the strategic, management and operating level. The results presented in the Integrated Report confirm the Group’s commitment to supporting the competitiveness of Italy and the adjustment of the supply of infrastructures to the demand for mobility, in compliance with the most important social and environmental criteria. The optimization of the economic and financial dimension and the actions implemented to improve efficiency at the management level enabled the Group to proceed with the development of its capex plan to further enhance the network in Italy, with tariffs that are among the lowest in Europe. In 2012, 355 km of new lanes and extensions of motorway sections were opened, corresponding to Euro 1.3 billion within the framework of a Euro 20+ billion worth capex plan that covers almost 900 km of network. Globally, in 2012 Atlantia consolidated the expansion strategy embarked on in previous years, targeting high growth markets. Particularly important is the Group’s presence in Chile, where it holds a leading position in the management of motorway con- cessions, and in Brazil, where it represents the second ranking operator in the state of Sao Paulo, with over 1,500 km of mo- torway under concession. In every segment in which it intends to operate, our company focuses on the development of sustainable growth processes and know-how enhancement accrued through the development of innovative technology, particularly with regard to automatic toll payment, in which we are undisputed world leaders. In this field, in fact, we are currently developing a toll payment system in France, based on satellite technology, which will enable heavy vehicles to pay the Eco-taxe along the over 15,000 km of motorway network automatically. 2 The impact of these investments, combined with the initiatives regarding the dissemination of information, awareness raising actions and stakeholder engagement, proved very positive in 2012. As to road safety, one of our core issues, 2012 was characterized by an additional reduction in the global accident index of the Italian network of the Group, which has fallen by over 49% since 1999 (from 63.6 to 32.2). This is also due to the design, development and implementation on the Italian motorway network of technologically advanced systems like the Tutor System (installed on approximately 2,500 km of network), which has led to a 50% reduction in the mortality rate since its first imple- mentation. In general, all the initiatives started by the Group to improve the level of service offered were very well received by customers, as confirmed by the significant increase in the level of customer satisfaction. Atlantia’s social role is also manifest with human resources, as shown by the increased number of employees, despite the current negative trend in Italy. The attention to human capital is also reflected by the systematic and widespread actions aimed at enhancing employee per- formance by means of rewards and improving health and safety in the workplace (accidents continue to drop) and, more in general, employee wellbeing. The results obtained so far have enabled us to obtain the international Top Employers certifica- tion, rewarding those companies which show the highest qualitative standards in terms of human resources. We are aware of the need to expand abroad and for this reason we are establishing relationships inspired by sustainability with all of our stakeholders, including the companies in our supply chain, to which we dedicate attention and resources focusing on the dissemination of sustainable behaviours. In this context, the initiative of the Safety Academy is particularly important, aimed at improving performance in the delicate area of safety in the workplace. Our efforts are still very much focused on environmental protection and, specifically, on Climate Change, as shown by the in- vestments for the use of renewable resources and the development of the Carbon Footprint project. Moreover, in 2012 we have renewed our support for the Global Compact initiative to promote virtuous behaviour aimed at ensuring fair and sustainable economic development. The results obtained in the framework of sustainability were also recognized at the International level, with the confirmation of Atlantia in the rankings including the top businesses in the world, selected according to social, environmental and governance criteria. In 2012, for the fourth consecutive year, Atlantia was highlighted by both the Dow Jones Sustainability World Index (DJSI World) and the Dow Jones Sustainability Europe Index (DJSI Europe). In the next years we intend to further focus our attention on sustainability and the relationship with our stakeholders. Because to us sustainability is neither a restriction imposed from above nor a decision of opportunity, but something more and different. It is an integrating and substantial part of our Company culture, at every level. Fabio Cerchiai Giovanni Castellucci Chairman Chief Executive Officer 2012 Integrated Report 3 pRofIle of The Report 01 6 A. Integrated Report scope and reporting boundary 10 B. Group profile 23 C. Operating context 37 D. Governance a. iNTEgraTEd rEpOrT SCOpE aNd rEpOrTiNg bOuNdary The 2012 Integrated Report (hereafter the Report) describes the organization as a whole, supplementing information and data about our core business, the operating context and strategies adopted, results achieved and governance. It provides stakeholders with information on economic, social and environmental performance for the year ended 31 December 2012. (GRI/G3.1 > 3.1) The 2012 Report is the first integrated yearly report of its kind and was drafted based on the Prototype Framework. This is a document that defines the key concepts and principles underlying integrated reporting currently under examination by the International Integrated Reporting Council, together with a group of pilot companies (including Atlantia), (www.theiirc.org/resources-2/framework-development). (GRI/G3.1 > 4.12) The Report was also drafted in compliance with the Sustainability Reporting Guidelines G3.1 published by the Global Reporting Initiative (GRI) and the supplement for the Construction & Real Estate sector which motorway companies refer to, with compulsory implementation since 2012. The Report reached the highest level of compliance with the guidelines (A+), also confirmed by GRI. Information and indicators were selected on the principle of materiality, giving priority to issues that have an impact on the organization’s business and in terms of risk/opportunity probability and relevance. In addition, disclosure purposes and stakeholders’ interests were also taken into account. (GRI/G3.1 > 3.5) The Report provides an overview of the economic and financial performance of Atlantia S.p.A. and the companies