2011 Best Practices for Government Libraries E-Initiatives and E-Efforts: Expanding Our Horizons
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2011 Best Practices for Government Libraries e-Initiatives and e-Efforts: Expanding our Horizons Compiled and edited by Marie Kaddell, M.L.S, M.S., M.B.A. Senior Information Professional Consultant LexisNexis BEST PRACTICES 2011 BEST PRACTICES 2011 TABLE OF CONTENTS EMBRACING NEW AVENUES OF COMMUNICATION Blogging at the Largest Law Library in the World Christine Sellers, Legal Reference Specialist, and Andrew Weber, Legislative Information Systems Manager, Law Library of Congress Page 15 ―Friended‖ by the Government? A look at How Social Networking Tools Are Giving Americans Greater Access to Their Government. Kate Follen, MLS, President, Monroe Information Services Page 19 Podcasts Get Information Junkies their Fix Chris Vestal, Supervisory Patent Researcher with ASRC Management Services, U.S. Patent and Trademark Office and DC/SLA‘s 2011 Communication Secretary Page 27 Getting the Most from Social Media from the Least Investment of Time and Energy Tammy Garrison, MLIS, Digitization Librarian at the Combined Arms Research Library at Fort Leavenworth, KS Page 30 Thinking Outside the Email Box: A New E-Newsletter for the Justice Libraries Kate Lanahan, Law Librarian, and Jennifer L. McMahan, Supervisory Librarian, U.S. Department of Justice Page 35 Bill’s Bulletin: Librarians and Court Staff Working Together to Develop an E-Resource Barbara Fritschel, U. S. Courts Library, Milwaukee, WI Page 37 Proletariat’s Speech: Foreign Language Learning with a Common Touch Janice P. Fridie, Law Librarian, U.S. Department of Justice Page 39 Social Media Comes Together with Storify Chris Zammarelli, Contract Cataloger on behalf of ATSG, LLC for the U.S. Department of State Bureau of International Information Programs, Office of Information Resources Page 42 i BEST PRACTICES 2011 Earning an A for Our E-Efforts: LexisNexis Academic in University Libraries Jennifer Matheny, Academic Product Manager, LexisNexis Page 45 Social Networks Gayle Lynn-Nelson, Senior Librarian Relations Consultant, LexisNexis Page 48 Search Out New Media – Graphs, Tweets and More – Without Overhauling Your Searching Skills Bridget MacMillan, Senior Librarian Relations Consultant, LexisNexis Page 51 ALA 2010: Communication Practices, Library Programming, and Humor at Work Marie Kaddell, Senior Information Professional Consultant, LexisNexis Page 54 ALA 2010: Are You a Programming Librarian? Five Takeaways Tracy Paradis, Reference/Instruction Librarian, Milne Library @ SUNY Geneseo Page 57 ADAPTING TO NEW AND EVOLVING TECHNOLOGIES EBooks in Special Libraries: Final Report of the Federal Reserve System Libraries Work Group on EBooks Luke Mueller, Technical Librarian, Federal Reserve Bank of Philadelphia Page 61 Kindle Lending Programs in Libraries Montrese Hamilton, Librarian, Society for Human Resource Management Page 67 Introducing LexisNexis E-Books Page 72 Intranet Case Study: Government Agency Lorette S.J. Weldon, MLS, BSIFSM, BA, author of SharePoint Without Coding, Volumes 1 and 2 Page 73 Putting the E in Library David E. McBee, Federal Government Librarian, www.librarybuzz.blogspot.com Page 78 ii BEST PRACTICES 2011 Web E-Accessibility to Reach Full E-Audience: ―Expanding Our Horizon‖ to Better Honor Diversity Ken Wheaton, Web Services Librarian, Alaska State Court System Law Library Page 81 SLA 2010: 60 Sites in 60 Minutes Takeaways Matt Ruzicka, Government Consultant, LexisNexis Page 84 SLA 2010: 60 Sites in 60 Minutes: Another Take Lily McGovern, Reference Librarian, National Defense University Library Page 85 Five to Follow on Twitter: 2010 Wrap Up Marie Kaddell, Senior Information Professional Consultant, LexisNexis Page 87 ALTERING OUR PLACES AND SPACES Embedded Librarianship and E-Initiatives: The Dynamic Duo Rachel Kingcade, Chief Reference & CSC Direct Support Librarian, USMC Research Library Page 93 Utilizing Electronic Databases During a Library Relocation George Franchois, Director, U.S. Dept. of the Interior Library Page 101 E-Reference at the Library of Congress Amber Paranick and Megan Halsband, Reference Librarians, Newspaper & Current Periodical Reading Room, Serial & Government Publications Division, Library of Congress Page 107 Best Practices: Telework Robert Farina, MSLIS, Entrepreneur, Minor Potentate of Logogrammatic Research & Analysis, Data Wrangler, etc. Page 111 Best Practices for Virtual Reference Susan Ujka Larson, MLIS Page 115 To Build a Virtual Embedded Information Role, Start at the Top Mary Talley, Owner, TalleyPartners, 2011 DC/SLA President Page 122 iii BEST PRACTICES 2011 MLW 2010: Building Community – Remote and Virtual Programming Marie Kaddell, Senior Information Professional Consultant, LexisNexis Page 126 MLW 2010: Embedded Librarianship, Games for Training, and Communicating Value Marie Kaddell, Senior Information Professional Consultant, LexisNexis Page 129 LexisNexis for the BlackBerry Page 131 LexisNexis Apps Page 132 SLA 2010: Hurricanes, Taxonomies, and Next Gen Services Marie Kaddell, Senior Information Professional Consultant, LexisNexis Page 133 ALA 2010: Stepping Aboard the Bookmobile Marie Kaddell, Senior Information Professional Consultant, LexisNexis Page 135 TACKLING CHANGING EXPECTATIONS, RESOURCES, AND JOB DESCRIPTIONS Accidental Advisors: There’s GOT to Be a Better Way! Compiled by Nancy Faget and Jennifer McMahan (Eugenia Beh, Blane Dessy, Aimee Babcock-Ellis, Marianne Giltrud, Jessica Hernandez, Rich Louis, Virginia Sanchez) Page 141 I Need a Library Job: Finding and Filling a Need on the Fly Naomi House, Reference Librarian, Census Library Page 147 Rebranding the Library Julie Jones, Hartford Branch Librarian, U.S. Courts, Second Circuit Library Page 150 NIH Handheld User Group: Library-IT Collaboration James King, Information Architect, NIH Library Page 152 Cats and Dogs – Living Together: Leveraging IT Resources for Library Use Sarah Mauldin, Head Librarian, Smith, Gambrell & Russell, LLP, Atlanta, GA Page 154 iv BEST PRACTICES 2011 LexisNexis Government Professional Services Page 156 Broadband Plan and the Provision of Public Libraries Christian Jiménez Tomás, Information Specialist, The World Bank Law Resource Center Page 158 E-Gov Sites to Go Dark? Kim Schultz, Outreach Specialist at the NASA Center for AeroSpace Information, operated by Chugach Federal Solutions, Inc. Page 162 E-Gov on the Web: A Brief Summary of Electronic Access Through On-Line Resources Jennifer Klang, Head of Reference Services, Department of the Interior Library Page 164 Department of the Interior Library Park Ranger Speaker Series: The Chesapeake and Ohio Canal Flier Submitted by George Franchois, Coordinator of Library Services, U.S. Department of the Interior Library Page 168 Department of the Interior Library Park Ranger Speaker Series: A Yankee Spy in Richmond – The Story of Elizabeth Van Lew Submitted by George Franchois, Coordinator of Library Services, U.S. Department of the Interior Library Page 169 Department of the Interior Library Park Ranger Speaker Series: Elmer Ellsworth and the Secession of Virginia Submitted by George Franchois, Coordinator of Library Services, U.S. Department of the Interior Library Page 170 Department of the Interior Library Park Ranger Speaker Series: Greenbelt Park Submitted by George Franchois, Coordinator of Library Services, U.S. Department of the Interior Library Page 171 Department of the Interior Library Park Ranger Speaker Series: The Old Post Office Building & Tower Submitted by George Franchois, Coordinator of Library Services, U.S. Department of the Interior Library Page 172 v BEST PRACTICES 2011 Department of the Interior Library Park Ranger Speaker Series: The Union in Crisis – Part I Submitted by George Franchois, Coordinator of Library Services, U.S. Department of the Interior Library Page 173 Public Records Resources Online: How to Find Everything There Is to Know About "Mr./Ms. X" Jennifer L. McMahan, Supervisory Librarian, U.S. Department of Justice Page 174 The Challenge of E-Legislative History for the ―51st State‖ Lisa Kosow, Law Librarian, U.S. Attorney‘s Office for the District of Columbia Page 185 E-Gov Resources on Native Americans and Tribal Issues Kathy Kelly, MSLS, C.A. Page 192 Soft Skills, Leadership Skills, and ―the Best Days of Librarianship Are Ahead of Us‖*: A Mashup of Ideas Cindy Spohr, Team Lead, LexisNexis Customer Consulting Group, LexisNexis Page 194 SLA Division of Government Information Brochure Page 199 AALL Federal Law Librarians Caucus Brochure Page 200 ALA FAFLRT Brochure Page 201 LexisNexis 2010 International Workplace Productivity Survey: Executive Summary of Results for Legal Professionals Page 202 AALL 2010: Frugal Librarians, PowerPoints, and Social Capital Marie Kaddell, Senior Information Professional Consultant, LexisNexis Page 204 AALL 2010: Obelisks, Supervisory Skills, and EPA Libraries Marie Kaddell, Senior Information Professional Consultant, LexisNexis Page 207 vi BEST PRACTICES 2011 PRESERVING WHAT WE HAVE AND PREPARING FOR THE FUTURE Federal Libraries on the E-Horizon Blane K. Dessy, Executive Director, FLICC/FEDLINK, Library of Congress Page 211 Research Metrics: Measuring the Impact of Research James King, Information Architect, NIH Library Page 214 When I Walk Across My Library I Think… Edwin B. Burgess, Director, Combined Arms Research Library Page 220 E-Initiative Liberia: Creating a Legislative Library in the Rubble of War Mary Nell Bryant, M.A., M.L.S., U.S. Foreign Service Information Officer, retired Page 222 Lexis for Microsoft Office Page 226 JustSearch at the Department of Justice Lila Faulkner, Diane L. Smith,