ADMINISTRATION AND OPERATIONS MANUAL

Table Of Contents *

Administration

Chapter # Chapter Name

(100 Series = General Management) A100 Written Directive System A101 Department Role and Authority A101.a L.E. Code of Ethics A101.b Civilian Employees’ Code of Ethics A102 Agency Structure and Organization A102.a Organizational Chart A103 Direction and Supervision A105 Administrative Reporting Program A106 Public Information Function A107 Agency Jurisdiction, Mutual Aid & Regional Services A107.a Formal Mutual Aid Agreements A107.b Map of Mutual Aid Communities A108 Police/Fire/Dispatch/EMS Discussion Requests A108.a Police/Fire/Dispatch/EMS FORM A110 Fiscal Management and Budget Preparation A110.a Uniform Procurement Act Procedures A111 Cash Fund Handling Procedures A112 Specialized Assignments A120 Staff Inspections A120.a Random Line Inspection Report A120tb1 Regular and Random Line Inspections A121 Facility Care A122 Community Room A122.a Use of Community Room Application

Operations

Chapter # Chapter Name

(100 Series = General Procedures) O101 Police Use of Force O101.a Use of Force Model (illustration) O101.b Use of OC/Physical Force Report FORM O101.c Use of Baton Addendum to Use of Force Report O101.e Firearm Discharge FORM O101.f Striking Area Chart O101tb1 Handcuffing and Search Techniques

1 O101tb2 Police Use of Baton O101tb3 Police Use of OC Spray O101tb5 Police Use of Firearms O101tb6 Weapons Range Safety Regulations O101tb10 Police Use of the Spit Sock O101tb11 Police Use of Ankle Control Strap 0101tb12 Use of the PepperBall System O101tb13 Police Use of Emergency Restraint Chair O101tb14 Use of 40 MM Less Lethal Launcher O101tb15 Target Zone Chart O105 Handling Injuries/Illnesses O106 Nasal Naloxone ‘Narcan’ O106.a Narcan Usage Form O107 Use & Maintenance of Automatic Defibrillator O107tb1 Operation of the Automated External Defibrillator O110 Arrest O110tb3 Diplomatic & Legislative Immunity O111 Discretion in Arrest Situations O112 Use of City Non­Criminal Citations O140 Detainee Transportation O141 Holding Facility O141.a Holding Facility Inspection Form O141.b Booking Room 1­Evacuation Route O141.c Booking Room 2­Evacuation Route O141.d Fingerprint Room Evacuation Route ​ O141.e Male Cell Block Evacuation Route ​ O141.f Secure Interview Room Evacuation Route ​ O141.g Female Cell Block Evacuation Route ​ O141.h Juvenile/Handicapped Evacuation Route ​ O141.i Monitor Room Evacuation Route ​ O141.j Processing Cell Evacuation Route ​ O141.k Emergency Evacuation Route from Booking Room ​ O142 Detainee Processing & Confinement O142.a Detainee Injury Report O142.b Cell Monitor’s Daily Report O142.c Regional Lock­Up Checklist O142.d Detainee Property Notification Letter O142tb1 Electronic Cell Check Devices O143 Interactions with Transgender Individuals O143.a Statement of Search Preference Form O144 Legal Process O144.a Legal Process Checklist O144.b Verification of Service Form O144tb1 Service of Process at Cooley Dickinson Hospital O144tb2 Service of Process and Presence on Grounds at L­3 KEO

(200 Series = Patrol) ​ 2 O200 Shift Briefing Procedure O201 Search and Seizure O201.a Permission to Search O201.b Request for Preservation of Blood/Clothing/Urine O202 Investigative Stops/Protective Searches O203 Bias Based Policing O204 Police Mountain Bike Unit O204.a Mobile Deployment Cruiser O205 Pursuit of Motor Vehicles O205.a Pursuit Evaluation Report O207 Police Use of Seatbelts O208 Maintenance of Police Vehicles O208.a Patrol Cruiser Trunk Storage Box Checklist O208.b Medical Bag Checklist O208.c Medical Bag Inspection Form O209 Mobile Digital Video Recorders O209.a Mobile Digital Video Recorders Log O210 Response to Calls O211 Domestic Violence O211.a Northampton Police Department Abuse Law O211.b Domestic Violence Report Checklist O211tb1 Domestic Violence­Reporting Requirements O211tb3 Domestic Violence Intervention Project O212 Harassment Prevention Orders O213 Handling Alcoholic & Intoxicated Persons O214 Missing Persons O214.a Missing Person Affidavit/Verification O215 Handling the Mentally Ill O216 Civil Rights Violations/Violence O217 AMBER Alert Plan O218 Child Is Missing Program O220 Juvenile Operations O220.a Notifying DCF or DYS O220.b Juvenile Involved Fire Incident Information Form O220tb1 JLU Entry of Juveniles Held in Secure Custody O221 Alcohol Compliance Checks O221tb1 Alcohol Compliance Checks of Establishments O221.a Underage Alcohol Compliance Check Guidelines O222 U­Visa

(300 Series = Traffic) O300 Traffic Law Enforcement O300.a Unaccounted Citation O300tb1 Processing Motor Vehicle Citations O300tb2 Motor Vehicle Stops O300tb3 Uniform Traffic Law Enforcement O302 Driving Under the Influence Law Enforcement O302.a Drug Influence Report Checklist

3 O302.b Drug Evaluation Consent Form O302.c Drug Recognition Evaluation Log O303 Use of Speed Measuring Devices O304 Traffic Control at School Crossings O304.a Manual Traffic Control O310 Motor Vehicle Collision Response O311 Motor Vehicle Collision & Investigation O312 Motor Vehicle Inventory O312.a Motor Vehicle Inventory Form O313 Private Tow of Motor Vehicles O313.a Private Tow of Motor Vehicles Form O320 Assistance To Motorists O321 Escort and Relay Services

(400 Series = Investigations) O400 Criminal Investigations Responsibility of the Preliminary Investigation Criminal Investigation Procedures ​ Follow­up of Investigations Interviewing & Interrogations Juvenile Interrogations ​ Case Management & Controls Investigative Task Force ​ O400.a Preliminary Investigation Checklist O400.b Follow­Up Investigation Checklist O400.c Right to Prompt Arraignment Waiver O400tb1 Recording of Suspect Interrogations O400tb2 Auto Theft Investigation O400tb3 Breaking & Entering Investigation O400tb4 Hit & Run Investigation O400tb5 Rape Investigation O401 Evidence and Property Identification & Collection O401.a Instructions for Weighing Drug Evidence O402 Evidence & Property Handling Procedures O402.a Property Storage Guide O402.b Evidence/Property Log O402.c Evidence/Property Tracking Log O402.d Evidence Room Entry Log O402.e Semi­Annual Property/Evidence Inspection Form O402.f Drug Destruction Protocol O403 Computer Voice Stress Analyzer ​ O404 Crime Scene Services Mobile Unit O404.a CSSMU Check­list O405 Victim/Witness Assistance O405.a Rights of Victims/Witnesses O406 Police Sketch Artist O407 Investigative Photographing & Fingerprinting

4 O408 Eyewitness Identification Procedure Types Composing Lineups (Live & Photo) Conducting Photo/Live Lineups Conducting Showups Imaging System Lineups Documenting O408a Individual/Photo Sequence Form 0408b Photo/Live Line­Up ID Instructions O408c Digital Imaging System Viewing Instructions O422 Informants O423 Confidential Funds O424 Managing Intelligence Information O425 Vice, Drugs & Organized Crime O425tb1 Surveillance, Undercover & Raid Operations O426 Criminal Gangs O427 Identity Theft and Fraud

(500 Series = Community Services) O500 Community Policing O501a Police Van Equipment Checklist O501.b Special Operations Support Trailer O502 Department 4WD Utility Vehicle O503 Special Operations Support Trailer O503.a SOS Trailer Safety Checklist O503.b SOS Support Trailer #73 O504 Medicine Disposal Drop Box Unit O504.a Medicine Disposal Drop Box Log O510 Ride­Along Program O510a Ride­Along Application Form O511 Educational Observation Program O514 Cruiser Care Pack Program ​

(600 Series = Tactical Situations and Special Responses) O600 Disasters, Emergencies and Unusual Occurrences O600tb1 Crowds & Demonstrations O600tb2 Strikes & Labor Disputes O600tb5 Hostage/Barricaded Person O600tb6 Bomb Threats O600tb7 Bank Holdup & Bank Alarm Procedures O600tb10 Civil Disturbances O601 Alarm Response, Commercial & Private O602 Emergency Mobilization/Call Back O604 Knox Boxes O607 Special Events O607a After Event Action Report O610 Dead Bodies O610a Death Scene Checklist – Detectives

5 O610b Death Scene Checklist – First Responding Officer O610tb1 Death Notifications

(700 Series = Ancillary Operations) O710 Court Attendance and Responsibilities of Officers O711 Testifying in Court O711.a Overview of Massachusetts Rules of Evidence

Personnel Administration

Chapter # Chapter Name

(100 Series = General Personnel Practices) P100 Rules and Regulations P102 The Prescribed Uniform P102.a Police Uniform ­ Specifications P103 Body Armor P151 Mass Paging System P151tb1 Mass Paging System User Instructions P152 Stress Management P153 Collective Bargaining P153tb1 Collective Bargaining P154 Line of Duty Serious Injury/Death P154.a Employee Info Form P155 Sick & Emergency Leave Management P156 Work Related Injuries P157 Grievance Procedures P158 Medical Marijuana Use P159 Contagious Diseases P160 Personnel Record System

(200 Series = Personnel & Training) Sworn Classifications P201.a Chief of Police P201.b Police Captain of Administration P201.c Police Captain of Operations P201.d Police Lieutenant P201.e Police Sergeant P201.f Police Officer

6 P201g Special Police Officer

Sworn Assignments P202.d Officer­in­Charge P202.h Supply Supervisor P202.i Traffic Supervisor P202.l Alarm Supervisor P202.m Senior Firearms Instructor/Armorer P202.n Communications Supervisor P202.p Cruiser Maintenance Officer P202.r Fleet Supervisor P203.a Detective P203.f Station Officer P203.j School Resource Officer P203.k Police Elementary School Officer

Civilian Positions P204.a Police Chaplin P204.b Animal Control Officer P204.c Records Supervisor P204.d Police Department Administrative Specialist P204.e Police Department Records & Accounting Clerk P204.f Police Department Senior Clerk P204.g Police Department Cell Monitor P204.h School Crossing Guards P204.i Staff Assistant to the Chief of Police P204.j Police Surgeon P204.k Court Administrator P204.l Manager of Technical Services P204.m Detective Bureau Clerk P204.n Police Department Secretary P204.o Accreditation Manager P204.p Public Safety Information Technology Specialist P212 Equal Employment Opportunity P218 Student Internship Program P218.a Request for Student Intern FORM P218.b Student Intern Release & Confidentiality P219 Law Enforcement Explorer Program P219.a Covenant Not to Sue / Promise to Release P219.b Medical Release Form P219.c Application Form P219.d Explorer Post Manual P219.e Ride­Along Policy P219.g Post Officers P219.h Authorized Release of Personal Information P220 Recruitment & Selection Procedures

7 P220.b Background Investigations ­ Examples of Summary Statements P220.c Selection Process Guide P220tb1 Personnel Background Investigations P221 Promotional Process P233 Training P233.a In­Service Lesson Plan Cover Sheet P233.b Request for Training Form P240 Sexual Harassment P240.a Sexual Harassment Policy Receipt P249 Recording & Photographing of Police Officers P250 Development of Discipline P251 Citizen Complaints & Internal Investigations P251.a Internal Affairs Complaint Report P251.b Officers Notification of Charges P251.c Form Letter to Complainant P251.d Investigation Classification Notification P251.e Officers Order To Submit Report P251.f Administrative Proceeding Notice P251.g Result Of Invest. Notice to Complainant P251.h Citizen Complaint Information Sheet P251.i Internal Affairs Investigator’s Report P251.j Documentation of Citizen Complaint/Policy Violation P251tb1 Domestic Violence Involving Dept. Employees P252 Awards & Recognition Program P252.a Chart of Awards P252.b Annual Fitness Test Report P252.c Nomination for Recognition P260 Personnel Evaluation P260.a Performance Evaluations­Patrol and Detectives P260.b Performance Evaluations­Supervisors­ADMIN P260.c Performance Evaluations­Civilians P260.e Rater Training for Performance Evaluations P260tb1 Personnel Observation Standards

Support Functions and Activities

Chapter # Chapter Name

(100 Series = Communications) S100 Communications S101 Telephone Procedures S102 Radio Procedures S103 Use of Mobile Data Computers S104 Carrying Cell Phone and Pager S104tb1 Request to Carry Cell Phone and Pager S105 Criminal Justice Information System ­ CJIS

8 S106 Internet Sites/Web Pages/Social Networking S106.a NPD Social Networking Accounts S110 Management Information Systems & Computer Use Procedures

(200 Series = Records and Property) S200 Records Maintenance S200tb1 Criminal Offender Record Information S201 Field Reporting & Management S201.a Report Routing Schedule S205 Warrants & Wanted Persons S207 Sex Offender Registration S210 Evidence and Property Control S210.a Quarterly Inspection of Evidence and Property S211 Weapons, Equipment & Department Owned Property S212 Detainee Property Inventory/Strip Searches

Administrative Guidelines Index

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