K Hickmott Directorate of Corporate Affairs NHS South East London Request-142835- 1 Lower Marsh [email protected] Waterloo London SE1 7NT
Email: [email protected] Website: www.selondon.nhs.uk
Switchboard: 020 3049 4444 Direct line 020 3049 4086
8 January 2013
Ref: BROMQTR3/1213/043 (BROMLEY)
Dear Applicant
Freedom of Information Act Request
Thank you for your request under the Freedom of Information Act regarding the adults MSK Physio service.
In response I am pleased to provide information below. This has been set out in a similar format to your request.
What is the current contract length for the MSK Physio service and when does it expire? The current contract is 3 years and due to expire in September 2014.
What is the current contract value of your MSK Physio service? £1.3M per annum.
What is the current performance of your MSK Physio service? KPI’s including any waiting times - what are they and what is the current compliance? Activity - what is the target and what is the current compliance? Current performances on KPIs - all KPIs are currently being met. The % of initial consultations booked in less than 4 weeks is 76%. Activity is 727 initial assessments a month. Activity each month is around this level and is to plan.
Is the MSK Physio service being operated within the contract value? If not could you please explain the reason for this? The service is being operated within the contract value.
A partnership of Primary Care Trusts in Bromley, Greenwich, Lambeth, Lewisham, Southwark and Bexley Care Trust
Chair: Caroline Hewitt Interim Chief Executive: Christina Craig
What data capture systems do you use? Locally developed dashboard report derived from C&B data, provider's own data reporting system and SUS.
What buildings do you operate MSK Physio services from and which of these are the base of the operation? Sites are: Crystal Palace (main site), Berwick House, Knoll Rise, the Glades Bromley, Stock Hill Surgery and Bromley Park Surgery.
What are the future intentions for the MSK Physio Service? Plans about the future of the service are under consideration, with a final decision about whether to re-let the service to be made before the end of the calendar year.
This information is provided in accordance with our statutory obligations under the Freedom of Information Act. Please note that under the Privacy and Electronic Communications (EC Directive) Regulations 2003, NHS South East London and its PCTs ask not to receive unsolicited marketing communications.
Provision of this information does not constitute permission for its commercial re-use in the terms of the Re-Use of Public Sector Information Regulations 2005.
You are free to use the information for your own use, including for non-commercial research purposes. The information may also be used for the purposes of news reporting. However, any other type of re-use, for example, by publishing the information or issuing copies to the public will require the permission of the copyright owner. If you are dissatisfied with how your request has been handled, you can complain in writing to the Freedom of Information Manager at the above address or email [email protected]. If, after we have addressed your complaint, you remain dissatisfied with how we have responded, you are entitled to appeal to the Information Commissioner. Details are shown at http://www.ico.gov.uk/
Further information on the Freedom of Information Act is available from the Information Commissioner’s Office:
Wycliffe House Water Lane Wilmslow SK9 5AF
Telephone 01625 545700
If you require any further information please do not hesitate to contact me.
Yours sincerely
Sue Hiscock Freedom of Information Officer
A partnership of Primary Care Trusts in Bromley, Greenwich, Lambeth, Lewisham, Southwark and Bexley Care Trust
Chair: Caroline Hewitt Interim Chief Executive: Christina Craig