109/N109 Contract Reference: QC46801 the Date of Tender For
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7. Service Specification Route: 109/N109 Contract Reference: QC46801 This Service Specification forms section 7 of the ITT and should be read in conjunction with the ITT document, Version 1 dated 29 September 2011. You are formally invited to tender for the provision of the bus service detailed below and in accordance with this Service Specification. Tenderers must ensure that a Compliant Tender is submitted and this will only be considered for evaluation if all parts of the Tender documents, as set out in section 11, have been received by the Corporation by the Date of Tender. The Tender must be fully completed in the required format, in accordance with the Instructions to Tenderers. A Compliant Tender must comply fully with the requirements of the Framework Agreement; adhere to the requirements of the Service Specification; and reflect the price of operating the Services with new vehicles. Terminus Points Route No. 109: Croydon, Park Street and Brixton Station Route No. N109: Croydon, Park Street and Oxford Circus Contract Basis Incentivised Commencement Date 31st January 2015 Vehicle Type 87 capacity, dual door, double deck buses Current Maximum Approved 10.2 metres long and 2.5 metres wide Dimensions New Vehicles Mandatory Yes Hybrid Price Required Yes Sponsored Route No Advertising Rights Operator Minimum Performance Standard Average Excess Wait Time - Route No. 109 - No more than 1.10 minutes Extension Threshold Average Excess Wait Time Threshold - Route No. 109 - 0.95 minutes Minimum Operated Mileage Standard No less than 98.00% - Route No. 109 Departing On Time Departing on Time - No less than 82.00% - Route No. N109 Minimum Operated Mileage Standard No less than 99.00% - Route No. N109 The Date of Tender for this ITT is: st No later than 12 Noon on Monday 31 March 2014 Tenderers should refer to section 3 of Part A for the Service Specification Explanatory Notes and Appendix B of section 5 for the Example Service Specification of the ITT document. SERVICE SPECIFICATION 1) SERVICE SPEC - ROUTE SPECIFICATION INFORMATION 2) NOTES 3) SCHEDULE REQUIREMENTS & PINCHPOINTS 4) OPERATIONAL CONSIDERATIONS 5) ROUTE RECORD, CURRENT PERFORMANCE, QSI BY TIME OF DAY, IBUS MILEAGE & QSI POINTS 2) NOTES Proposed Changes: At this time, the Corporation expects to implement a change to the existing service prior to the commencement of the new Route Agreement for Route No. 109. From 1st March 2014, one additional early morning journey is specified on Route No. 109 to depart Croydon, Katharine Street at 0420 on Mondays to Fridays only. Tenderers should note that there are no changes proposed as part of this Service Specification for Route Nos. 109 & N109. Operators should provide the following prices: 1. Annual diesel price - based on minimum 5 year contract. 2. Annual hybrid price - based on minimum 5 year contract. 3. Annual hybrid price - with upfront payment of capital difference between diesel and hybrid for 5 year contract. All tender prices should be based on the gross fuel cost exclusive of BSOG payments which will not be claimable from DfT after 1st October 2013. It is anticipated that Cashless Boarding will be extended throughout London at some stage during the lifetime of this contract. Tenderers are required to identify and submit the level of saving that could be achieved if the scheme is introduced. 3) SCHEDULE REQUIREMENTS & PINCHPOINTS 3.1) MONDAY TO FRIDAY SCHEDULE REQUIREMENTS & PINCHPOINTS Croydon, Katharine Street to Brixton, Police Station to Brixton Station Croydon, Park Street First departure no later than 0420. First departure no later than 0500. 0415 - 0440 Every 20 minutes 0455 - 0600 Every 15 minutes 0441 - 0510 Every 15 minutes 0601 - 0640 Every 10 minutes 0511 - 0550 Every 10 minutes 0641 - 0655 Every 8 minutes 0551 - 0615 Every 8 minutes 0656 - 0740 Every 6 minutes 0616 - 0715 Every 6 minutes 0741 - 0840 Every 5-6 minutes (11 buses per hour) 0716 - 0815 Every 5-6 minutes 0841 - 1945 Every 6 minutes (11 buses per hour) 0816 - 1920 Every 6 minutes 1946 - 2005 Every 8 minutes 1921 - 1935 Every 8 minutes 2006 - 0005 Every 10 minutes 1936 - 2315 Every 10 minutes 0006 - 0020 Every 12 minutes 2316 - 2340 Every 12 minutes 0021 - 0055 Every 15 minutes 2341 - 0045 Every 15 minutes Last departure no earlier than 0040. Last departure no earlier than 0050. Pinchpoints Streatham, 0740 - 0910 6 minutes Thornton 0740 - 0910 6 minutes St Leonards 1535 - 1705 6 minutes Heath Bus 1505 - 1635 6 minutes Church Garage, London Road 3.2) SATURDAY AND GOOD FRIDAY SCHEDULE REQUIREMENTS & PINCHPOINTS Croydon, Katharine Street to Brixton, Police Station to Brixton Station Croydon, Park Street First departure no later than 0440. First departure no later than 0500. 0435 - 0630 Every 15 minutes 0455 - 0645 Every 15 minutes 0631 - 0720 Every 12 minutes 0646 - 0730 Every 12 minutes 0721 - 0750 Every 10 minutes 0731 - 0855 Every 10 minutes 0751 - 0815 Every 8 minutes 0856 - 0910 Every 8 minutes 0816 - 1805 Every 6 minutes 0911 - 1905 Every 6 minutes 1806 - 1825 Every 8 minutes 1906 - 1935 Every 8 minutes 1826 - 2315 Every 10 minutes 1936 - 0005 Every 10 minutes 2316 - 2340 Every 12 minutes 0006 - 0020 Every 12 minutes 2341 - 0045 Every 15 minutes 0021 - 0055 Every 15 minutes Last departure no earlier than 0040. Last departure no earlier than 0050. Pinchpoints Streatham, 0920 - 1120 6 minutes Thornton 0950 - 1150 6 minutes St Leonards Heath Bus Church Garage, London Road 3) SCHEDULE REQUIREMENTS & PINCHPOINTS - continued 3.3) SUNDAY AND PUBLIC HOLIDAY SCHEDULE REQUIREMENTS & PINCHPOINTS Croydon, Katharine Street to Brixton, Police Station to Brixton Station Croydon, Park Street First departure no later than 0440. First departure no later than 0500. 0435 - 0730 Every 15 minutes 0455 - 0830 Every 15 minutes 0731 - 0820 Every 12 minutes 0831 - 0915 Every 12 minutes 0821 - 2250 Every 10 minutes 0916 - 0005 Every 10 minutes 2251 - 2340 Every 12 minutes 0006 - 0020 Every 12 minutes 2341 - 0045 Every 15 minutes 0021 - 0055 Every 15 minutes Last departure no earlier than 0040. Last departure no earlier than 0050. Pinchpoints Streatham, 1050 - 1150 10 minutes Thornton 1040 - 1140 10 minutes St Leonards Heath Bus Church Garage, London Road 3.4) NIGHTLY Croydon, Katharine Street to Oxford Circus, Harewood Place to Oxford Circus, Harewood Place Croydon, Park Street First departure no later than 0045. First departure no later than 0040. 0040 - 0430 Every 20 minutes 0035 - 0425 Every 20 minutes Last departure no earlier than 0425. Last departure no earlier than 0420. Tenderers must identify the cost of the Nightly element of this service separately. 4) OPERATIONAL CONSIDERATIONS 4.1) Route No. 109 should be separated from Route No. 60 between West Croydon Station, London Road and Thornton Heath, Galpins Road during all periods, where possible. 4.2) Route No. 109 should be separated from Route No. 250 between Streatham High Road, Green Lane and Brixton Station during all periods, where possible. 4.3) Route No. N109 should interwork with Route No. N159 between Streatham, St Leonards Church and Oxford Circus, Regent Street during all nights, where possible. 4.4) Route No. 109 should interwork with Route No. N109 to form a seamless 24 hour service between Croydon, Park Street and Brixton Station. 4.5) Route Nos. 109 & N109 can suffer from unpredictable traffic delays in the Streatham and Brixton areas. 4.6) A proposal exists in the Croydon area to reorganise standing arrangements. This may affect the standing arrangements of Route Nos. 109 & N109 in the near future. 5) ROUTE RECORD, CURRENT PERFORMANCE, QSI BY TIME OF DAY, IBUS MILEAGE & QSI POINTS 5.1) ROUTE RECORD As per Busnet print out. 5.2) CURRENT PERFORMANCE As per current print out. 5.3) QSI BY TIME OF DAY As per current print out. 5.4) IBUS MILEAGE & QSI POINTS As per current print out. Printed On: 30 January 2014 15:27:48 LONDON BUSES - ROUTE DESCRIPTION ROUTE 109: Croydon, Park Street - Brixton Station Date of Structural Change: 31 January 2015. Date of Service Change: 31 January 2015. Reason for Issue: New Tender. STREETS TRAVERSED Towards Brixton Station: Katharine Street, St George's Walk, Park Street, Park Lane, Wellesley Road, Station Road, London Road, Thornton Heath Pond, London Road, Streatham High Road, Streatham Hill, Brixton Hill, Brixton Road. Towards Croydon, Park Street: Brixton Road, Brixton Hill, Streatham Hill, Streatham High Road, London Road, Streatham High Road, London Road, Thornton Heath Pond, London Road, North End, Poplar Walk, Wellesley Road, Croydon Bus Bridge, Park Street. AUTHORISED STANDS, CURTAILMENT POINTS, & BLIND DESCRIPTIONS Please note that only stands, curtailment points, & blind descriptions as detailed in this contractual document may be used. CROYDON, PARK STREET Public stand for four buses on south side of Park Street, commencing 8 metres east of the boundary wall of 36/38 and extending 45 metres east. Buses proceed from Park Street direct to stand, departing via Park Street and Croydon High Street to Katharine Street. Set down in Park Street, at Stop Z4 (BP2081 - Park Street, Last Stop on LOR: BP2081 - Park Street) and pick up in Katharine Street, at Stop KL (BP1549 - Croydon Library, First Stop on LOR: BP1549 - Croydon Library). AVAILABILITY: At any time. OPERATING RESTRICTIONS: No more than 2 buses on Route 109 should be scheduled to stand at any one time. MEAL RELIEFS: No meal relief vehicles to stand at any time. FERRY VEHICLES: No ferry vehicles to park on stand at any time. BLIND DISPLAY: Croydon Town Centre. OTHER INFORMATION: Toilet facilities are to be confirmed.. WEST CROYDON BUS STATION (from BRIXTON STATION) Private stand for 14 buses in West Croydon Bus Station on east side of Station Road. Buses proceed from Poplar Walk via Wellesley Road, Station Road and West Croydon Bus Station to stand, departing via West Croydon Bus Station to Station Road.