Cadenza Document
SAP BusinessObjects XI 3.1 and Crystal Reports 2008
Service Pack 3 Known Issues and Limitations
1/43 Copyright © 2010 SAP AG. All rights reserved.SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products and services mentioned herein as well as their respective Copyright logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects S.A. in the United States and in other countries. Business Objects is an SAP company.All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary.These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies (SAP Group) for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.
11 janvier 2011
2/43 About these Known Issues and Limitations
Intended for anyone involved in installing, configuring, administering or supporting users of BusinessObjects XI 3.1 or Crystal Reports 2008 Service Packs, these release notes contain important information about known issues and limitations in this software.
This Service Pack can only be applied on top of SAP BusinessObjects Enterprise XI3.1 / Crystal Reports 2008 SP1. This Service Pack includes all XI 3.1 FixPacks up to and including 2.5 and 1.10.
You have two options for installing SAP BusinessObjects Enterprise XI 3.1 SP3 and its associated programs:
• An update install that can upgrade your current SAP BusinessObjects Enterprise XI 3.1 or SAP BusinessObjects Enterprise XI 3.1 SP2 deployment to the SP3 level. See the Update Installation and Deployment Guide for SAP BusinessObjects XI 3.1 Service Pack 3.
• A refresh install will perform a full installation of SAP BusinessObjects Enterprise XI 3.1 SP3. See the SAP BusinessObjects Enterprise XI 3.1 Installation guide for Unix or Windows.
Note: This Service Pack is neither intended for BusinessObjects Edge Series 3.0 nor for BusinessObjects Edge Series 3.1 and should not be installed on top of these releases.
Where to find more information about this release:
For more informaton on See Installing this release, What’s new in this release, Software issues that have been fixed with this release http://service.sap.com/patches
Follow the link, and on the Downloads page, click the Info link to access the documents. http://www.sdn.sap.com/irj/sdn/ Crystal Reports release-specific documents businessobjects-downloads Known issues with web application deployment to Java web application servers
http://service.sap.com/bosap- Follow the link, and open the BusinessObjects XI 3.1 SP3 Web Application support Deployment Guide for Windows or Unix available in the "Product Guides" section. Supported hardware and software for use with this release (for all products except Crystal Reports)
Follow the link, and open the Supported Platforms document available by http://service.sap.com/bosap- selecting Documentation and then Supported Platforms/PARs. support
Note: Before deploying this or any other Business Objects software offering, check this document for the latest information on third-party support http://www.sdn.sap.com/irj/sdn/ Supported hardware and software for Crystal Reports businessobjects-articles Product Documentation http://service.sap.com/bosap- To display, print and download documents and manuals in PDF format, follow support the link and see the Product Guides section.
Read the entire document before installing your SAP BusinessObjects software. Issues are sorted by functional category and in ascending order by ADAPT tracking number.
3/43 Installation (TICM)
ADAPT01307853 To enable custom graphics in dialog windows
Custom graphics (logos, other images) may not show in some dialog windows. To enable custom graphics, use the following steps:
For the built-in dialogs, such as the start installation and finish installation windows: 1. Use the Orca database editor to edit the setup program's .msi file. 2. Go to Binary table. 3. Edit the binary data column of top16 and side16, and point it to top.bmp and full.bmp respectively.
During a maintenance installation, custom graphics may not be shown. Ensure that the ProductCode key in the Windows registry points to the appropriate location. Use the Windows Registry Editor to verify that the TRANSFORMS entry under HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Product\
ADAPT01345143 Upgrading from Data Direct ODBC 5.1 to Data Direct ODBC 5.3
When upgrading a Crystal Reports installation with Data Direct ODBC 5.1 to Data Direct ODBC 5.3, the upgrade may fail because of a licensing problem.
To resolve this issue, remove the Data Direct licensing file before upgrading to Data Direct ODBC 5.3:
1. Use Windows Explorer to open the system folder C:\Windows\System32. 2. Locate and delete the file IVCR.lic. 3. Run the Data direct 5.3 upgrade installation.
ADAPT01349294 Some universe objects not updated when migrating from BusinessObjects Enterprise R2
After upgrading from BusinessObjects Enterprise R2 to SAP BusinessObjects XI 3.1 SP3, all universe objects may not be updated from v11.5 to v12.
To update the objects manually: 1. Open Start->Programs->BusinessObjects XI 3.1->BusinessObjects Enterprise->Central Configuration Manager 2. Click the "Update Objects" button. You need to provide administrator credentials to the CMS. 3. When prompted with "This CMS has x objects that require updating", click "Update".
4/43 ADAPT01353748 Special instructions for installing lifecycle management (LCM) SP3 patch
There is a workaround to install the lifecycle management SP3 patch in the following scenario:: BusinessObjects Enterprise XI 3.1 + LCM V1 + BusinessObjects Enterprise XI 3.1 SP3.
Workaround: First install BusinessObjects Enterprise XI 3.1 + LCM V1 + BusinessObjects Enterprise XI 3.1 SP2 + LCM SP2 + BusinessObjects Enterprise XI 3.1 SP3, and then apply the lifecycle management SP3 patch.
ADAPT01357188 Enabling the Adaptive Processing Server after uninstalling the Service Pack 3 patch
After uninstalling the SP3 patch, you may find the Adaptive Processing Server is disabled and cannot be enabled.
To resolve this issue please follow the below steps: 1) Logon to Central Management Server. 2) Click on 'Servers' link. 3) Stop the 'Adaptive Processing Server.' 4) Right click on the 'Adaptive Processing Server' and select "Select Services" from the context menu. 5) Add "Extension Factory Service" to the "Available services" area. 4) Click "Ok." 5) Start Adaptive Processing Server and enable it.
ADAPT01366906 Internal server error after deploying dswsbobje.war to WebSphere 7
After deploying the dswsbobje.war web application to WebSphere 7, users may encounter an "internal server error" message when trying to access web services.
The following workaround has been provided by IBM, and must be applied for dswsbobje.war to function:
1) Deploy the dswsbobje.war web application to the WebSphere 7 server. Do not start the web application. 2) Change the WAR class loader policy to "parent last." In the app server console, go to Enterprise Application > dswsbobje_war > Manage Modules > dswsbobje.war, and set “Class loader order” to “Classes loaded with local class loader first (parent last)). 3) Save the changes. 4) Copy all files with a .mar ending (*.mar) in the dswsbobje.war WEB-INF/modules folder (
For more information, see the IBM support note found at: http://www-01.ibm.com/support/docview.wss? rs=180&context=SSEQTP&q1=axis2&uid=swg21315686&loc=en_US&cs=utf-8&lang=en.
5/43 ADAPT01378002 In lifecycle management, installation proceeds even without CMS name and port details
While installing lifecycle management, installation proceeds even if the CMS name and port number fields are left blank in the CMS Logon Information Install screen. This is because the installer automatically assigns the old default CMS name and port details.
ADAPT01381272 Dashboards and Analytics error after installing Service Pack 3
After installing Service Pack 3 on a system where the Software Intelligence Agent (SIA) node has been removed, selecting the "Dashboards" link within InfoView may cause the following message to appear: "There is no AA Analytics Server available. Contact your Business Objects administrator to verify server status. AA2213".
To resolve this issue on Windows systems, update the configuration file
To resolve this issue on Unix or Linux systems, update the configuration file
ADAPT01383909 In Web Intelligence Rich Client, Import from CMS, Export to CMS, and Show BI Services options are grayed out
When you create a Universe-based report in Web Intelligence Rich Client, the options "Import from CMS", "Export to CMS", and "Show BI Services" options are grayed out. To resolve this problem, you must grant the necessary rights for the Web Intelligence users in Central Management Console.
6/43 ADAPT01384239 Run repair install after uninstalling either Crystal Reports Designer or Crystal Reports Runtime
If you have both Crystal Reports 2008 SP1 Designer and Crystal Reports 2008 SP3 Runtime installed on your machine, and you uninstall one of the products, the other product will stop working. To resolve the problem, run a repair installation on the remaining product.
ADAPT01385369 Auditing database not enabled by default on Unix with MySQL
Auditing on the database is not enabled by default when installing BusinessObjects Enterprise XI3.1 SP3 patch on Unix with MySQL.
To enable auditing and configure the auditing database on Unix after installation:
1. Use ccm.sh to stop the CMS. 2. Run cmsdbsetup.sh. 3. Choose the selectaudit option, and then supply the required information about your database server. 4. Run serverconfig.sh. 5. Choose the Modify a Server option. 6. Select the CMS, and enable auditing. Enter the port number of the CMS when prompted (the default value is 6400). 7. Use ccm.sh to start the CMS.
When the CMS starts, it will create the auditing database.
ADAPT01387393 Installing JRE from InfoView
When installing JRE from the InfoView link http://
7/43 ADAPT01390989 Update package un-installation on Windows does not restore and redeploy the .war files automatically
After the un-installation of the SP3 upgrade package on Windows, the .war files under
To manually restore and redeploy the original .war files, see the procedure in the SAP BusinessObjects Enterprise XI 3.1 SP3 Update Installation and Deployment Guide.
ADAPT01395641 Installing integration option for Microsoft SharePoint SP3 patch may fail with error message
In some cases, when installing the integration option for Microsoft SharePoint SP3 patch, an error message is displayed and the installation is rolled back.
To workaround this problem, after installing SAP BusinessObjects XI 3.1 Service Pack 3 .NET SDK, restart the machine before installing the SAP BusinessObjects XI 3.1, integration option for Microsoft SharePoint software SP3 patch.
ADAPT01396869 Universe Builder and Query as a Web Service fail to launch when only .Net Framework 4.0 is present
When installing BusinessObjects Enterprise XI 3.1 SP3 / BusinessObjects Enterprise XI 3.1 SP3 Client Tools on a machine where only Net Framework 4.0 is present, after installation, Universe Builder and Query as a Web Service fail to launch.
Workaround: Install .Net Framework 2.0 to fix the issue.
ADAPT01412706 In Integration version for SAP solutions, personalization transport import error in SAP BW
When importing personalization transport files into SAP BW, an error may occur that shows two tables can not be activated.
Workaround: Check if the data element /CRYSTAL/RSZVNAM exists. If not, create / activate the element.
Note: Refer to the definition of data element /CRYSTAL/RSZPVNAM, which is available after imported MDX transport. These two data elements have exactly same definition except for the description.
8/43 Security
ADAPT01113249 Desktop Intelligence user can imitate another user in some installations
In .NET InfoView (with Internet Information Service application server), a Desktop Intelligence user can copy the temporary cache file zabo_fc from another installation and imitate another user.
To prevent this, enable the ZaboTimeout feature in the global.asa file. ZaboTimeout is the number of seconds after which the zabo_fc file is no longer usable in a client installation.
To enable the feature:
1. Edit the file
2. Add the following lines. Replace
9/43 ADAPT01483232 SAP BusinessObjects Dashboard Builder Analytics in XI 3.1 cannot be displayed in Internet Explorer when running in SSL (HTTPS)
When a user attempts to run SAP BusinessObjects Dashboard Builder Analytics in Secure Socket Layer (SSL) environment using Internet Explorer (IE) in some servers, for example Tomcat, SAP BusinessObjects Dashboard Builder Analytics fails to be displayed.
This problem occurs because by default HTTPS response headers use the “no-cache” setting, which is one of the settings that cause Internet Explorer to fail.
To workaround this problem, you need to configure the server to use a setting other than the default settings. For example, in case of Tomcat server, you can configure the PerformanceManagement.xml file located under “Tomcat55\conf\Catalina\localhost”, by adding a certain value to the context.
You can also choose any one of the following suggestions to resolve this issue:
1.
This option works but reduces security, as it does not allow no- cache control headers to be issued.
2.
This configuration causes a header
3.
10/43 Enterprise Deployment (TICM)
ADAPT01190939 SAP Integration: Deploying SAP web applications to Netweaver 7.1
When a user tries to deploy SAP web applications to SAP Netweaver7.1, they may find that SAP.war does not deploy successfully using either wdeploy or the deploy script supplied by SAP Netweaver7.1. To resolve this issue, use the following steps: Note: The following procedure requires that you have Win RAR installed. 1. Go to
ADAPT01232325 Xcelsius 2008 uses BusinessOjects Enterprise XI Release 2 SDK to connect to BusinessObjects Enterprise XI 3.0 system
To connect to the BusinessOjects Enterprise XI 3.0 Central Management Server (CMS) enabled with SSL from Xcelsius, you need to manually set the registry entry with sslconfig.exe for suite 11.5 by copying the settings that appear in the XI 3.0 sslconfig set up from the following directory: HKEY_LOCAL_MACHINE\SOFTWARE \Business Objects\Suite 12.0\CER To : HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.5\CER
ADAPT01241754 Dashboard Manager support on IIS service
Dashboard Manager is not supported on Mircosoft Internet Information Service (IIS) version 6.0 as a web server using .NET technology.
When you install SAP BusinessObjects Enterprise (SAP BOE) XI 3.1 using Microsoft IIS version 6.0 as the Web application server, and deploy Central Management Console (CMC) on WACS, SAP BOE does not display the Dashboard links in InfoView.
This is a known issue in SAP BusinessObjects XI3.1 SP3 release.
11/43 ADAPT01363139 .NET InfoView URL and WCF
On machines that have Windows Communication Foundation (WCF) enabled, .NET InfoView URLs may not point to the correct location. Before installing SAP BusinessObjects XI 3.1 SP3, ensure WCF is disabled.
If you have already installed SAP BusinessObjects XI 3.1 SP3 with WCF enabled, use one of the following URLs to access .NET InfoView:
http://
12/43 Performance
ADAPT01175433 "Error in Publishing Cache" error
When users attempt to view events in the Event Viewer, the following error message might appear: "Error in Publishing Cache". To resolve this issue, add
ADAPT01299149 In Web Intelligence, document caching fails to work
When Web Intelligence is upgraded to SP3, document caching fails to work. This is because the Web Intelligence server property "Document Cache Cleanup Interval (seconds)" is incorrect as the unit must be in minutes and not seconds.
ADAPT01318812 Adjusting Voyager performance
You can adjust performance by modifying two registry settings: one to enable the Microsoft Analysis Services connection property named Cache Ratio, and the other to disable prefetch facts. Ensure that the MSAS2005 client is installed with Service Pack 2, and then modify the settings as follows:
HKLM\Software\Business Objects\Suite 12.0\MDA\ODBO\MSOLAP Value name : CacheRatio Value type : DWORD value: 100
HKLM\Software\Business Objects\Suite 12.0\MDA\ODBO\MSOLAP Value name : DisablePrefetchFacts Value type : DWORD value : 1
Note: If a registry key is set without the Microsoft Analysis Services 2005 client and proper Service Pack being installed, you may experience issues working in Voyager.
See SAP Note 1420454, which also describes this issue.
13/43 Functional Correctness
ADAPT01077727 Adding new nodes without servers
If you create a node without creating the default servers or a Central Management Server (CMS) at the time of the node creation, and then later add a CMS to the node using the Central Management Console (CMC), the CMS will not start. To work around this problem, do the following:
WINDOWS: 1. Open the Central Configuration Manager (CCM) and stop the SIA associated with the CMS you added. 2. Click "Specify CMS Data Source.” 3. Click "Update Data Source Settings." 4. Enter the CMS database connection information. 5. Click OK. 6. Start the SIA. 7. Open the CMC. 8. Start the newly added CMS.
UNIX: 1. Use "ccm.sh -stop
ADAPT01082130 Incorrect display of borders of default values and labels on charts
In the Interactive Viewer, the borders of default values and labels on charts do not display correctly.
ADAPT01096182 Speedometers based on a BusinessObjects XI R2 universe may show error on Unix installations
Speedometers based on a BusinessObjects XI R2 universe cannot be opened in InfoView for SP3 patch installations on Unix.
ADAPT01097138 Using the Oracle 11g client and LDAP for Oracle service name resolution
There are known connectivity issues with Oracle 11g when used as a Central Management Server database. It is recommended that you use an earlier version of Oracle as a database, for example Oracle 10g. This applies to both Unix and Windows installations.
14/43 ADAPT01104335 Web Intelligence calculation change: Ranking by dimension with the Where operator
Rankings based on a formula containing the Where operator which rank by a given dimension (using the Ranked By option) are calculated differently. For details, see What's New in SAP BusinessObjects XI3.1 Service Pack 3.
ADAPT01143017 Enterprise Performance Management: Safari browser terminates unexpectedly when users attempt to schedule analytics
When users attempt to schedule analytics, the Safari browser terminates unexpectedly.
To workaround this problem: 1. Open the
ADAPT01143047 Enterprise Performance Management: Editing analytics with query on universe fails
While editing analytics, if users select query on universe, select the universe objects, and click OK, a security exception appears.
To workaround this problem: 1. Open Internet Explorer and select Tools > Internet Options. 2. Click Advanced tab, and check the JRE dir under Java (Sun). 3. If jre1.6.0_07 is mentioned under Java (Sun), then open the java.policy file at the location: C:\Program Files \Java\jre1.6.0_07\lib\security. 4. Add the following permission: java.net.SocketPermission "your server ip:port-", "connect", where "your server ip:port" refers to the web server IP address and the port number. 5. Save the file. 6. Close Safari if it is open.
ADAPT01165621 Enterprise Performance Management: Dashboard Builder Applets fail to display in Firefox
The Dashboard Builder Applets fail to display in Firefox browser in SAP NetWeaver if the parameter is defined as
2. Copy the contents of the "
3. In the extended application, create a virtual directory called crystalreportviewers12. Give the directory the path: C:\Program Files\Business Objects\common\4.0\crystalreportviewers12.
4. In the extended application, convert the following folders to virtual directories: a. Infoviewapp b. InfoviewAppActions c. PlatformServices d. AnalyticalReporting e. CrystalReports f. Xcelsius
Note: As a precaution, while converting the folders of the extended application to virtual directories, make sure they are in the same application pool as the virtual directories of the base application.
5. Compare the
ADAPT01176347 Query filter objects cannot be mapped when the Universe is missing
If the Universe of a Web Intelligence document is changed and if that Universe if missing in the repository, users will not be able to map query filter objects.
16/43 ADAPT01180612 Integration option for Microsoft SharePoint user's page appears blank
In integration option for Microsoft SharePoint, when a user acesses the Help feature from the Quick Launch panel, the user's page appears blank.
Workaround: Reopen the user's page.
ADAPT01183833 In Universe Designer, the lists of values display only 10,000 rows
To display all values in a list of values that has more than 10000 rows, use the new checkbox "All values" in the Edit Restriction window.
1) Log into Designer. 2) Open an existing Universe which consists of columns having values more than 10,000. 3) In designer click on Tools/Manage Security/Manage Access Restrictions. 4) Click on create new restriction. 5) Click on Rows tab. 6) Click Add on the Edit Restriction window and Select the Table Name. 7) Click on Where Clause button to see the Table and Columns. 8) Right-click on the column name to display the list of values. 9) Check the checkbox All values.
All rows are displayed
ADAPT01191677 Incompatible combination of Objects QP0004
When you use Desktop Intelligence to open a universe that was migrated from BusinessObjects 5.x to BusinessObjects XIR2, and use the Query Panel to check the SQL of a report, the following error message appears: "Incompatible combination of Objects QP0004".
To resolve this issue, add the dynamic parameter PATH_FINDER_6x, set the value as Yes, and export the universe.
ADAPT01195235 Voyager: Partial result when exporting drill-through
When you export a "drill-through" on a large dataset to Excel, the worksheet contains only 10,000 records.
To ensure that a MAXROWS argument can be sent to the MDX query, you must add the following DWORD registry value: HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\MDA\ODBO\MSOLAP \DrillthroughMaxRows.
17/43 ADAPT01203347 Unable to create a dashboard in WebSphere
When users attempt to create a dashboard in WebSphere, an error message appears. To resolve this problem, complete the following steps: 1. Log into the WebSphere administrator tool. 2. Modify the Application class loader settings and Web module class loader settings as follows: - Navigate to Enterprise Application > application_name. - Select "Class loaded with parent class loader first" as the class loader order. - Select "Class loader for each WAR file in the application" as the WAR class loader policy. - To configure the WAR class loader, navigate to Enterprise Application > application_name > Manage Modules > Web_module > Class loaderorder, and select Class loaded with parent class load first. A dashboard is created in WebSphere.
ADAPT01211362 Change source fails to work in Web Intelligence Interactive when the universe is missing
When a user attempts to edit a document in Web Intelligence Interactive and if the universe is missing or corrupted, an error message appears in the Query panel and the user is unable to change the Universe.
ADAPT01224602 Voyager: Error when opening a workspace using SAP hierarchy variables
When opening a previously saved Voyager workspace that uses SAP hierarchy variables, if you select values that are different from those previously used, a warning message may appear.
The warning message states that a dimension has changed and has been removed from the query. However, the dimension has not been removed, and the Voyager workspace is displayed correctly. This message can be ignored.
18/43 ADAPT01224846 Scheduler fails to work when Enterprise Performance Management servers are installed on a separate server
An error occurs when the CMS is installed on one server (server1) and Dashboard and Analytics Servers are installed on another server (server2).
To resolve this issue in Windows, the following files must be copied from server2 to server1 (or any other server on which the Program job server is running): Schedinteface.exe, AFCorbaTools.dll, AFCorbaTools.dll, AFTools, and connpool.dll. These files are available at:
To resolve this issue in Unix, copy the following files from server2 to server1, and grant execute permissions: SchedInterface, libaf_corbatools.so, libaf_proxy.so, libaf_tools.so, libaf_connpool.so, SchedInterface.sh. These files are available at:
ADAPT01226514 Cannot copy personal dashboards
In SAP BusinessObjects XI3.1 SP3, the cut and copy functions are removed for the personal dashboards. Hence, you cannot copy a personal dashboard from one folder to another folder. However, this copy functionality is applicable for personal dashboards created in the SAP BusinessObjects XI3.1 SP2 release.
ADAPT01228936 Web session timeout on NetWeaver 7.1 does not prompt for user login
When a web application session expires on a NetWeaver 7.1 web application server, the server may not prompt the user to re-authenticate and start a new session.
To resolve this issue, update the WEB-INF/web.xml file in Central Management Console web application archive, CmcApp.war. Uncomment filters NWWebSessionTimeoutFilter and NWWebSessionTimeoutFilter. Repackage and redeploy CmcApp.war.
ADAPT01240878 Mapped drive is not recognized by the Central Management Server
In InfoView, when users attempt to refresh Desktop Intelligence reports that are created by using personal data file excel as a datasource stored in a mapped drive, an error appears. To workaround this issue, users are recommended to use the UNC path.
19/43 ADAPT01248300 Interactive Analysis: Optional tags limitation for pre-defined filters
You cannot use Optional tags for pre-defined filters in Interactive Analysis. If you use an Optional tag, it will be treated as a mandatory part of the query, preventing the query from running.
ADAPT01254545 Naming dashboards
In SAP BusinessObjects Enterprise XI 3.1, two dashboards cannot share the same name even if they are stored in different folders. If you are importing a dashboard from an XI Release 2 system that shares a name with a dashboard in the current system, you must rename it.
Also, the copy function has been removed from the CMCApp for corporate dashboards. Hence, you cannot copy a corporate dashboard from one folder to another folder.
ADAPT01257891 Universe Designer SDK: cannot get OLAP universe generation options
OLAP Options for universe generation are not exposed in the SDK for read functions (GetOLAPGenerationOptions).
Only write (SetOLAPGenerationOptions) functions are available.
ADAPT01262712 New HTTP header size attribute for WACS servers
Any Web Application Container Servers (WACS) created after upgrading to Service Pack 3 will have a new property called "Maximum HTTP Header Size (bytes)" available in the Central Management Console. The default is set to 32768 bytes. This property is available for the following configurations:
-HTTP -HTTPS -HTTP through Proxy
20/43 ADAPT01263166 CrystalReportViewer.dispose() Java SDK method does not release the associated print or report job
If you call the com.crystaldecisions.report.web.viewer.CrystalReportViewer.dispose() method from the Crystal Reports Viewers Java SDK in your application directly, the associated print or report job is not released by the Report Application Server (RAS). Your web application may reach the maximum report processing jobs limit configured by your system administrator for the RAS server as a result. This additionally impacts the report parts viewer(com.crystaldecisions.report.web.viewer.CrystalReportPartsViewer) which also inherits the dispose () method from the com.crystaldecisions.report.web.viewer.ReportServerControl class.
To resolve the issue, modify the "crystal_dispose_reportsource" key in your web.xml file:
Note: The resolution to the problem will disable AJAX functionality of the viewers. This prevents users from performing certain operations in the viewer such as zooming, and page navigation. You can then disable AJAX functionality in the viewer so users can perform these operations using non-AJAX means, however the Parameter Prompt dialog box is affected. If you don’t encounter issues with the maximum number of report processing jobs, and wish to preserve AJAX functionality in the viewers, do not make this change.
1. Open the web.xml file of your application for editing. 2. Set the "crystal_dispose_reportsource" key to true.
3. Set the "crystal_use_asynchronous_requests" key to false to disable AJAX functionality.
With the "crystal_use_asynchronous_requests" key set to false, a user can perform all the operations in the report except changing parameter values by prompting for the Parameter Prompt dialog box. Parameter values can be changed by the user through other means, such as the Interactive Parameter panel, or by functionality you provide through programmatic methods using the SDKs.
4. Save and close web.xml. 5. Restart your web server for the changes to take effect.
Your application call to com.crystaldecisions.report.web.viewer.CrystalReportViewer.dispose() now correctly releases the print or report job.
21/43 ADAPT01268624 MYSQL function GROUP_CONCAT generates incorrect SQL in Web Intelligence
When a Universe Designer object contains the MYSQL function GROUP_CONCAT and if users attempt to insert this object in a Web Intelligence document, the GROUP BY clause fails to appear in the generated SQL.
To resolve this issue, perform the following steps: 1. Add the following lines in the myssql.prm:
ADAPT01270452 In Microsoft Vista, Desktop Intelligence documents fail to save as .xls, .pdf, or .txt
In Microsoft Vista, when users attempt to save a Desktop Intelligence document as .xls, .pdf, or .txt on the desktop, the file extension changes to .rep.
ADAPT01280521 Web Intelligence displays numbers ending with multiple zeros instead of the full number
When a numeric dimension object contains more than 15 digits, Web Intelligence fails to display the full number and instead displays numbers ending with multiple zeros.
ADAPT01282038 Web Intelligence calculation change: Aggregation of Percentile function in a free cell.
The Percentile function in a free cell is computed on the aggregated context. This behavior is now consistent with other aggregation functions (For example, Average, Min, Max).
22/43 ADAPT01286447 In Universe Designer and Desktop Intelligence, the option "Do not generate SQL before running" fails to work
In Universe Designer and Desktop Intelligence XI 3.1, the option "Do not generate SQL before running" fails to work.
ADAPT01297138 Enable large fonts registry setting to maintain field positions in PDF export for migrated reports
When Crystal Reports 10 reports are migrated to Crystal Reports 2008 and then exported to PDF, the layout of the information may not be as expected. Some fields may not have the same relative positions as in a report exported from Crystal Reports 10.
You may need to enable the "ForceLargeFonts" registry setting to get the proper output.
[HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\Crystal Reports\Export\pdf] "ForceLargerFonts"=dword:00000001
Set "ForceLargerFonts" = 1 to enable it.
ADAPT01313274 Data Access: DictionaryColumns does not retrieve columns that uses DECFLOAT datatype (when using DB2 9.5 datasource)
When using DB2 9.5 datasource with DB2 CAE network layer or IBM driver for JDBC, columns of DECFLOAT data type are not returned. This is a DB2 issue.
ADAPT01315576 Error message is not displayed when using Mozilla Firefox 2.0.x browser
Using Mozilla Firefox 2.0.x browser, when users attempt to refresh a Web Intelligence document in InfoView and if the application server connection is down, no error message is displayed.
ADAPT01326139 Newly copied dashboard content is displayed after 10 minutes
In Dashboard Builder, when you copy and paste a dashboard from one folder to another, for example, copying a corporate dashboard to a favorite folder, the copied content is displayed in the dashboard after 10 minutes according to the server caching parameters. This 10 minute delay is an expected behavior due to the cache architecture in SAP BusinessObjects XI3.1 SP3.
23/43 ADAPT01328009 QAAWS dataset limited to 40,000 records for Crystal Reports
Crystal Reports returns a maximum of 40,000 records when using a dataset from Query as a Web Service. Crystal Reports does not support the MaxItemsInObjectGraph special setting, which allows more records to be returned.
ADAPT01331513 Universe Designer SDK CustomLovDP list of values constraint
In order to set a custom SQL with multiple columns in the CustomLovDP class, the list of values must already contain the same number of columns as the SQL to set.
ADAPT01340720 Enterprise Performance Manager: Date and DateTime mismatch with Informix JDBC driver
When refreshing a Control chart based on data queried from IBM Informix Dynamic Server 11 through JDBC, the following error message displays: “String to date conversion error”. To resolve this problem, modify the SQL for measure in the universe according to the datatype used in the database. For example, if the DATE datatype is available in the Informix database, then use @Prompt ('BEGIN_DATE', 'D',,mono,free). If the DATETIME/TIMESTAMP datatype is available in the Informix database, then use @Prompt('BEGIN_DT', 'D',,mono,free).
ADAPT01340722 Enterprise Performance Manager: refreshing Control chart fails when using Teradata 13 with JDBC
When refreshing a Control chart based on data queried from Teradata 13 through JDBC driver, the following error message displays :“ get Timestamp function failed”.
24/43 ADAPT01343398 Enterprise Performance Manager: date format mismatch with Informix JDBC driver
When creating an Analytic based on QOU and data from IBM Informix Dynamic Server 11 through JDBC, the following error message displays: “String to date conversion error”. To resolve this problem, change the date format from
ADAPT01345215 Using Mozilla Firefox 3.5 browser, users are unable to add an image in Interactive Editing
Using Mozilla Firefox 3.5 browser, users are unable to add an image to a Web Intelligence report background in Interactive Editing.
ADAPT01345246 Universe Designer: Modification required to create Zabo documents in Teradata13 on Solaris 10
To create a Zabo document from Teradata13, you need to change the Cost Estimate Available parameter in the teradata.sbo file from true to false.
For example: Modify
This applies only to Solaris 10 installations.
25/43 ADAPT01346792 WSDL URLs fail to work in Web Service Plugin
The WSDL URLs fail to work in Web Service Plugin. This is because of the proxy settings. To resolve this problem, update the following HTTP and HTTPS proxy settings:
HTTP proxy settings: 1. http.proxyHost - proxyHost is the name of the proxy server (e.g. proxy.mydomain.com) 2. http.proxyPort - proxyPort is the port number to use (default value is 80) 3. http.nonProxyHosts - nonProxyHosts is a '|' separated list of hostnames that should be accessed directly, ignoring the proxy server (default value is localhost & 127.0.0.1)
HTTPS proxy settings: 1. https.proxyHost - proxyHost is the name of the proxy server (e.g. proxy.mydomain.com) 2. https.proxyPort - proxyPort is the port number to use (default value is 443) Note: The HTTPS protocol handlers use the http.nonProxyHosts list.
ADAPT01349994 Crystal Reports Designer may end unexpectedly when exporting a Crosstab report.
Exporting a Crosstab report to Excel format may cause Crystal Reports Designer to end unexpectedly.
Workaround: Install Crystal Reports Designer XI3.1 FixPack1.2 or higher.
ADAPT01350811 Analytics added to a compound analytic are not displayed properly in Firefox 3.5
When users create a compound analytic in Firefox 3.5, the content of the analytics added to the compound analytic is not displayed properly. However, when you save the compound analytic and add it to a dashboard, the content of the analytics is displayed properly.
ADAPT01351076 Using date format in Xcelsius queries
The Xcelsius Server supports only the following input date format: yyyy-MM-dd’T’HH:mm:ss.S. Ensure that any dates in your Xcelsius queries follow this format.
26/43 ADAPT01351265 Information Engine: Output of Connection() function modified
For security reasons, the output of the Connection() function no longer includes the database host name, user name, and user password.
ADAPT01351649 Using optional prompts in Xcelsius queries
In order to use optional prompts, users must have ‘full control’ rights on the Query as a Web Service object. Rights can be assigned from the Central Management Console.
ADAPT01352369 Translation Manager installed as SP3 patch is not able to access to a CMS running on AiX 6.1.
When using AIX 6.1, it is recommended to install the XI 3.1 SP3 full build rather than the patch. Installed with the full build, Translation Manager can access a CMS running on an AiX 6.1 machine.
If you install the SP3 patch only, to translate universes and documents stored in the CMS:
1. Use Universe Designer or Web Intelligence to import the universe or document and save it locally for all users. 2. Open the universe or document with Translation Manager in Standalone authentication and translate it. 3. Use Universe Designer or Web Intelligence to export the translated resource to the CMS
ADAPT01352432 Error when scheduling Web Intelligence documents
When users attempt to schedule Web Intelligence and Desktop Intelligence documents and if WebLogic 10.3 is the application server, an error message is displayed.
ADAPT01353125 Using “except” in Xcelsius queries
If an SAP Query as a Web Service query includes the EXCEPT operator in the prompt filter, it may fail on SQL Server if ODBC and OLEDB drivers are used. We recommend using JDBC connection drivers.
27/43 ADAPT01353792 Upgrading Integration Option for Microsoft SharePoint software
When you upgrade Integration option for Microsoft SharePoint software, the Help, Dashboard and Advance search links may appear twice in the Quick Launch.
ADAPT01355443 Voyager: Essbase connections in SUSE Linux
To create Essbase connections in SUSE Linux 11, you must first install the Essbase dependency “compat-32bit-2008.5.6-6.1” (SUSE package).
ADAPT01357014 Desktop Intelligence on SQL server data source: Query Panel throws error for sub- query date objects
For SQL server, when you have created the sub-query that contains date objects with the Desktop Intelligence Query Panel, running the sub-query throws the error message "The conversion of a char data type to datetime datatype resulted in an out-of-range datetime value".
This issue can be resolved by setting the parameter
ADAPT01358246 Discontinued support for Adobe SVG viewer in Dashboard and Analytics
In Dashboard Builder, you need to change the rendering configuration information for dashboard analytics that support the Adobe SVG viewer. The Adobe team has discontinued the Adobe SVG viewer support for analytics from January 1, 2009.
ADAPT01358964 QaaWS Designer: specifying forbidden characters
The forbidden character list for QaaWS Designer is specified with the dsws.properties parameter: qaaws.forbidden.character. New characters can be added to the list. When they are required by double byte locales, they should be added using their Unicode number.
28/43 ADAPT01360256 Error when filtering in Voyager
If you have scrolled across or down in the crosstab, and then apply a filter, an error message may appear. The error is caused by the filter removing a large number of members, making the scroll state invalid. This issue will be resolved in a future Fix Pack. The workaround is to scroll to the left or top of the crosstab, and then apply the filter again.
ADAPT01360886 Conditional suppression for CSV export suppresses report content only
Crystal Reports has an option that respects conditional suppression in reports. However, in reports that are exported to Separated Values (CSV) format, the conditional suppression applies to the report content only. The suppressed record will be shown in the output as an empty row.
ADAPT01362445 Using Mozilla Firefox 3.0 and above, Web Intelligence reports fail to load on a corporate dashboard
Using Mozilla Firefox 3.0 and above, users are unable to load Web Intelligence reports on a corporate dashboard. This is because of the Firefox bug #545641: "Firefox cannot render more than 9 embedded frames".
ADAPT01366557 In lifecycle management, the rollback screen displays an error message on Windows 2008 R2
On Windows 2008 R2, the lifecycle management rollback page displays an error message when clicking on any column other than the one with check box in it.
Workaround: Refresh rollback page before clicking on any column.
ADAPT01367164 Xcelsius requests exceeding "Max Fetched Time"
The "Max Fetched Time" option of SAP Query as a Web Service refers only to the query time in the database. It does not include the processing time in Xcelsius Servers, so queries may be returned even if this limit appears to be exceeded.
29/43 ADAPT01368838 Error while scheduling Crystal report on 64-Bit Windows 2008 R2
When using .NET InfoView, some parameters may be unavailable when scheduling a Crystal report.
To resolve this issue, install .NET Framework 1.1 and create a new application pool (AppPool) that uses .NET Framework 1.1. Point all SAP BusinessObjects Enterprise virtual directories to the new application pool.
ADAPT01368876 Web Intelligence calculation change: Table filters on smart measures
A smart measure in the body of a table that is filtered on the smart measure no longer returns #UNAVAILABLE. For details, see What's New in SAP BusinessObjects XI3.1 Service Pack 3.
ADAPT01370176 Multiple queries support in Xcelsius
There are 3 kinds of multiple queries: Join Queries, Synchronized Queries, Combined Queries. Xcelsius Server only supports the SAP Query as a Web Service query with Combined Queries when SQL operators UNIONS, INTERSECT, and MINUS are supported in database, it doesn't support the Join Queries and Synchronized Queries which return multiple resultsets.
ADAPT01370179 Using Universe Controls settings in Xcelsius queries
The following Universe Controls settings are not supported: - Limit execution time to - Warn if cost estimate exceeds - Limit size of long text objects to
ADAPT01370184 Using 'Duplicate Rows Aggregation' option in Xcelsius queries
Xcelsius Server does not support the 'Duplicate Rows Aggregation' option of the SAP Query as a Web Service query.
30/43 ADAPT01370260 No partial results message in Xcelsius
If only partial results are returned by the query when results size is limited, Xcelsius Server will not include the 'you are getting the partial result' message in response.
ADAPT01370990 Unable to promote jobs using Windows AD authentication in lifecycle management
In lifecycle managment, the following environment variables must be set before creating/promoting jobs using windows AD authentication:
Name = java.security.auth.login.config Value= < bslogin config file location > Name = java.security.krb5.conf Value=
For example: Name = java.security.auth.login.config Value= C: /WinAD/bscLogin.conf Name = java.security.krb5.conf Value= C:/WinAD/krb5.ini
ADAPT01370993 Locking of Set Analyzer on SQL Server during user activity
Follow the steps below to resolve the issue of Set Analyzer getting locked on SQL Server during a user activity, such as deleting a set:
1. Close the application. 2. Start Set Architect. 3. Go to Setup -> Parameters. 4. Under the Platform group ensure that the following options are unchecked. i. 'Use transactions for set items' ii. 'User transactions'
Performing the above steps will resolve the locking issues.
ADAPT01371505 Web Intelligence calculation change: Formulas with the Where operator and the ForAll or In context operator
Formulas in the format [measure] Where [measure condition] ForAll/In (dimensions) now take the context operator (ForAll/In) into account. For details, see What's New in SAP BusinessObjects XI3.1 Service Pack 3.
31/43 ADAPT01371659 Web Intelligence: New behavior for Smart Measures using the WHERE operator
From XI 3.1 and for a smart measure used with the WHERE operator that produces several values, Web Intelligence returns the sum of the smart measure values. With XI 3 SP3, Web Intelligence returns #unavailable instead of the sum. When the WHERE produces a single value, Web Intelligence returns this value. To get the same behavior as XI 3.1 you must explicitly specify the sum function before for the smart measure in the formula. For example: in XI 3.1, the formula is [smart measure] WHERE (condition) To get the same behavior in XI 3.1 SP3, the formula is: sum([smart measure]) WHERE (condition)
ADAPT01382750 In lifecycle management, edit connection screen sometimes does not display SAP system details
In the edit connection screen, universe connections with SAP NetWeaver BW MDX/Query data source do not display SAP system details.
Workaround: Manually update the SAP system details in destination machine.
ADAPT01384310 Unable to login to Integration Option for Microsoft SharePoint software using Secure Sockets Layer setup
Users are unable to login to Integration Option for Microsoft SharePoint software by using Secure Sockets Layer setup.
To resolve this problem, set
32/43 ADAPT01387532 Translation Manager: Prompts not updated in a translated Web Intelligence document when the translation is edited/removed at universe level
When translating Web Intelligence documents based on a universe containing prompts, Translation Manager allows you to translate the prompts. For performance purposes, the Web Intelligence document keeps a copy of the universe's prompts in cache.
To avoid inconsistencies between the translations saved in the universe and the translations saved in cache for the Web Intelligence document, it is recommended to translate only the prompts in the universe, and to not translate the ones that have been copied in the Web Intelligence document.
In case of inconsistencies, you may also use Translation Manager to remove the translations of the prompts copied in the Web Intelligence document.
This restriction exists since XI3.0.
ADAPT01388214 Error when adding 100 objects to an LCM job
Users are unable to add 100 objects to an LCM job when using Internet Explorer 7 and Mozilla Firefox 3.6. Internet Explorer displays the warning message “Last Resource add failed” and Mozilla Firefox 3.6 displays the error message “Sorry, LCM application is unable to process your request”.
To workaround this problem, use “Add and Close” instead of “Add” and “Close”.
ADAPT01390336 Xcelsius does not support queries with multiple contexts
The Xcelsius Server does not support SAP Query as a Web Service queries with multiple contexts.
ADAPT01390990 Query Stripping enabled report displays an error when usused objects are deleted from the query
If users remove all the objects from a Query Stripping enabled report and then attempt to delete the unused objects by editing the query in the Edit Query panel, Web Intelligence displays an error.
To workaround this problem, deselect the Enable Query Stripping option at the Document level property before editing the query and removing the objects from the query panel.
Perform the following steps after removing the objects:
1. Run the query. 2. Select Enable Query Stripping option at the document level property. 3. Refresh the report.
33/43 ADAPT01392644 Unable to create Web Intelligence documents from integration option for Microsoft SharePoint on .NET SDK
To be able to create Web Intelligence documents, before installing integration option for Microsoft SharePoint software on the BusinessObjects Enterprise XI 3.1 .NET SDK, you must install Microsoft's MSXML4 patch. Install the MSXML4 patch prior to installing integration option for Microsoft SharePoint software XI 3.1 Service Pack 3.
ADAPT01401096 Unable to view SAP preferences using integration option for Microsoft SharePoint when SAP BusinessObjects Integration, version for SAP solutions is also installed
When you install the integration option for Microsoft SharePoint software on SAP BusinessObjects Enterprise XIR 3.1 where SAP BusinessObjects Integration, version for SAP solutions is also installed, an attempt to view SAP preferences in the Preference Settings displays the following error message:
Unknown Error. Troubleshoot issues with Windows SharePoint Services.
Workaround:
1. Create a virtual directory named SAP in _layouts
2. Map this directory to an SAP physical location. For example:
Program Files\Business Objects\BusinessObjects Enterprise12.0\WebContent\InfoViewApp\SAP
3. Select the Read and Execute option when creating the virtual directory.
4. Restart the Internet Information Service.
Note: If the SAP solutions integration and the Microsoft SharePoint integration are installed on different systems, then copy the folders from the SAP solutions system to the Microsoft SharePoint system.
ADAPT01405936 In integration option for Microsoft SharePoint, Microsoft Office 2007 documents may not display
Viewing a Microsoft Office 2007 Word or Power Point document in the Internet Explorer 7 browser results in a blank page.
Workaround: Save the Microsoft Office 2007 document to your local disk and re-open the document in the saved location.
34/43 ADAPT01406785 Web Intelligence: "#Multivalue" is shown when the same text of a material is used more than once in BW
When some caracteristic values have the same value (caption), but different key value it shows in Web Intelligence as a single row with #multivalue. In order to return as many rows has there are different key values, you have to change the dimension related to the caracteristic definition and based it on the key instead of the caption. Workaround: 1) For each object that uses the same caption, manually change the dimension MDX expression so that it points to the key (you can copy and paste the key MDX expression). 2) To get the caption in the report, use the name Detail rather than the main dimension in the report.
ADAPT01406814 Universe Designer OLAP universe update wizard: some settings made in first page of wizard not taken into account on second page
The settings made on the second page of the universe update wizard are dependent on the settings on the first page. However some settings are not taken into account.
ADAPT01408590 Universe Designer can't use keydate variables without default values
Currently, Universe Designer can't use keydate variables without default values.
ADAPT01408717 Xcelsius does not support connections with certain authentication modes
The Xcelsius Server does not support connections with the following authentication modes:
-Use BusinessObjects credential mapping -Use Single Sign-On when refreshing reports at view time
ADAPT01409375 In integration option for Microsoft SharePoint, Stick this Report does not work after page reset
In integration option for Microsoft SharePoint, Stick this Report does not work after resetting the page content.
Workaround: Log out of SharePoint and log in again to use Stick this Report. You can also enter the CUID (document ID) into the editor pane.
35/43 ADAPT01414210 In integration option for Microsoft SharePoint, Stick this Report sticks wrong document
When using the Stick this Report option, the last viewed document sticks, rather than the document selected.
Workaround: To stick a report, select Stick this Report before viewing any other document. You can also enter the CUID (document ID) into the editor pane.
36/43 Documentation
ADAPT01229136 Materialization Scheduling and Services are inadvertently listed in documentation
“Materialization Scheduling” and “Materialization Service” mentioned in pages 560 and 619 of the SAP BusinessObjects Enterprise Administrator’s Guide for XI Release 3.1 are not supported in SAP BusinessObjects Enterprise XI 3.1.
ADAPT01232343 In Live Office, the prerequisites listed in the SAP BusinessObjects Live Office Installation guide contain an error
The prerequisites in the SAP BusinessObjects Live Office Installation Guide mistakenly indicate that SAP BusinessObjects Enterprise XI 3.1 platform for Windows, including Web Services, must be accessible from the client machine for Live Office client components to function properly.
The SAP BusinessObjects Enterprise XI 3.1 platform can be installed on any supported operating system and Live Office client components will function properly.
ADAPT01241510 Drilling using Pareto Analytics
The XI 3.1 Performance Manager User Guide inadvertently mentions that a user can perform drilling by using the Pareto Analytics.
37/43 ADAPT01250124 Voyager: Using openDocument to share workspaces
There is a topic in the Voyager User's Guide titled "Using openDocument to share workspaces". The contents of that topic should read as follows:
In some types of SAP BusinessObjects documents, for example Crystal Reports and Web Intelligence documents, you can create hyperlinks to Voyager workspaces. Use the openDocument function to create these hyperlinks.
You can link to a workspace by specifying either the document identifier, using the iDocID parameter, or the document name and path, using the sDocName and sPath parameters. When using the iDocID parameter, you will need to locate the document ID number. You can find the document ID number in InfoView, by selecting a workspace in the Document List and selecting Actions > Properties from the menu.
sPath is used only with subfolders of the Public Folders folder. If your workspace is outside of the Public Folders folder, for example in the My Favorites folder, use the iDocID parameter instead of sPath and sDocName.
For more information about using openDocument URLs, see the guide Viewing Reports and Documents using URLs, included with BusinessObjects Enterprise.
URL syntax for openDocument http://
Public Folders folder 1 folder 1.1 folder 1.1.1 If your workspace were in folder 1.1.1, you would set sPath to: [folder+1],[folder+1.1],[folder+1.1.1]. Note: In both the
38/43 ADAPT01256184 OpenDocument does not support Excel as an output format for Web Intelligence
The Dashboard Manager Online Help incorrectly states that Excel is a supported OpenDocument output format for Web Intelligence. Excel and Word are an accepted output format only for Crystal Reports and not for Web Intelligence.
ADAPT01281794 Voyager: Updated instructions for creating a link report
To create a link to a report, right-click the row heading, column heading, or cell that represents the parameter or parameters that you want to pass to the report, and select Link > Set.
If you right-click a row or column header, the parameter is made available to pass to the report. If you right-click a cross-tab cell, the cell value, the row and column headings, and any slice members are made available to pass to the report.
ADAPT01282581 Dashboard and Analytics Feature Evolution Update
As part of the product rationalization process, SAP has decided to discontinue investing in the Dashboard Builder visualization analytics. This means these analytics will not be included in Dashboard Builder when the next major release of the SAP BusinessObjects product portfolio is shipped. Support continues as defined by the SAP product support lifecycle policy, so please refer to the SAP Support site for more information on length and type of support.
The following analytics are deprecated: · Gauges: speedometer, barometer, thermometer, traffic lights · Charts: interactive metric trend, radar chart, bubble chart, pie Chart
The following tools and InfoView analytics will remain in Dashboard Builder: · Text analytic · Web page analytic · Navigation list · Viewer · Inbox · Corporate list
39/43 ADAPT01383480 Universe Designer online help: incorrect syntax description for manually declaring the @Prompt
The Universe Designer online help incorrectly describes the syntax for manually declaring hard-coded pairs of values in a list of values in an @Prompt expression. The correct description is in the PDF version of the guide, and the alternative method is to use the @Prompt editor. The correct syntax is described below:
@Prompt syntax using single values in the list of values: @Prompt('message','type',[lov],Mono|Multi,free|constrained|primary_key,persistent|not_persistent, [default_values])
@Prompt syntax using using pairs of values in the list of values: @Prompt('message','A:N',{'ItemA':'1','ItemB':'2','ItemC':'3'...},Mono|Multi,free|constrained| primary_key,persistent|not_persistent,[default_values])
Example Using the @Prompt with a LOV containing pairs of values, and one default pair of values: @Prompt('Displayed text ','A:N',{'Paris':'12','London':'7','Madrid':'15'},,,,{'Paris':'12'})
ADAPT01406874 In CMC and InfoView, Microsoft Office documents open in a new window
In installations with Microsoft Office 2007 installed, viewing any Microsoft Office document in CMC or InfoView will open the document in a new window and not in Document Viewer.
For more information, refer to the KB article 927009 at the Microsoft support site. http://support.microsoft.com/kb/927009.
40/43 Usability
ADAPT01231603 Importing large files in Set Analysis
The primary method of importing files into Set Analysis is using the UNC file path method. A fix has been applied to the Business Objects Repository Import to stop the AA Servers from hanging and requiring a reboot only to restore connection.
ADAPT01331276 After installing SP3 patch, PDP Refresh fails to work
When SP3 patch is installed, PDP Refresh fails to work. This is because Extension Factory Service fails to be deployed by default. To deploy Extension Factory Service, perform the following steps: 1. Execute the following command: "BOE_DIR\BusinessObjects Enterprise 12.0\win32_x86\scripts \AddNode.bat" -name
ADAPT01356819 Sending publications as shortcuts to Business Objects inboxes
When you send a publication as a shortcut to the Business Objects inbox destination, you must also enable the default Enterprise location as a destination so that recipients can view the shortcut in their Business Objects inboxes.
ADAPT01356841 Opening Desktop Intelligence and Web Intelligence documents through CMC using Internet Explorer 8 in ZABO mode
Perform the following steps if you are unable to open Desktop Intelligence or Web Intelligence documents through CMC using Internet Explorer 8 in ZABO (Zero Administration Business Objects) mode:
1. In Internet Explorer 8, click Tools > Internet Options > Security tab and add the sap.corp website to “Trusted Sites”. 2. Click "Custom Level" and scroll down to "Downloads". 3. Enable "Automatic prompting for file downloads" option. 3. Click OK and restart Internet Explorer.
41/43 Globalization
ADAPT01319328 Report Conversion Tool fails in Hungarian
The Report Conversion Tool fails to work when the language locale is set to Hungarian.
ADAPT01391854 Lifecycle management erroneously shows language setup screen
Lifecycle management displays the language setup screen although lifecycle management supports English language only.
42/43 Accessibility
ADAPT01297905 Alternate row or column shading fails to be applied for converted reports
When you convert a Desktop Intelligence report to Web Intelligence report using Report Conversion Tool, alternate row or column shading is not applied on the converted report.
To apply row or column shading on the converted Web Intelligence report, complete the following steps: 1. Select all columns of the table in the converted Web Intelligence report. 2. Set background color property to Default under the Properties tab.
ADAPT01357314 Truncated information in migrated Voyager workspaces
When opening a migrated Voyager workspace for the first time using Internet Explorer 8, there may be a white space on the right side of the Internet Explorer window. This white space could cause crosstabs or charts to truncate some information. The workaround is to save the workspace. When the workspace is reopened, the white space no longer appears.
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