Margaret Jack

Cornell Tech [email protected] 2 West Loop Road +1 617 763 4835 New York, NY, 10044 maggiejack.info

Education

Cornell University August 2014 – present PhD Candidate, Information Science Ithaca, New York

• Advised by Steven Jackson (Science and Technology Studies and Information Science, committee chair), Marina Welker (Cultural Anthropology and Southeast Asian Studies), Karen Levy (Information Science), Tamara Loos (History and Southeast Asian Studies), Nicola Dell (Computer and Information Science) • Dissertation entitled Infrastructural Restitution: Cambodian Postwar Media Reconstruction and the Geopolitics of Technology • MS, Information Science received in June 2017

University of Cambridge 2009-2010 MPhil, History and Philosophy of Science Cambridge, United Kingdom

• Supervised by Jim Secord, Nick Jardine, and Richard Barnett • Dissertation entitled Messages for Mothers: Breastfeeding and the Management of Expertise in the World Health Organization, 1977-1985 (received with distinction)

Harvard University 2005-2009 A.B., History and Science, cum laude & highest honors in major Cambridge, Massachusetts

• Advised by Alex Csiszar and Anne Harrington • Thesis entitled A Scientific Toy for Red Blooded Boys: The Gilbert Chemistry Set and Non- journalistic Popularization of Science (nominated for the Hoopes Prize) • Université de Paris IV, La Sorbonne. Fall semester 2007 French immersion program

Peer-Reviewed Publications • Margaret Jack, Pang Sovannaroth, Nicola Dell “Privacy is not a concept, but a way of dealing with life: Localization of Transnational Technology Platforms and Liminal Privacy Practices in Cambodia." forthcoming in Computer Supported Cooperative Work, November 2019. Recognition for contributions for Diversity & Inclusion. • Margaret Jack, Jay Chen, and Steven Jackson. “Infrastructure as Creative Action: Online Buying, Selling, and Delivery in Phnom Penh,” Proceedings of CHI 2017, ACM Conference on Human Factors in Computing Systems. ACM Press, Honorable Mention (top 5% of accepted papers) • Margaret Jack and Steven Jackson. “Logistics as Care and Control: An Investigation into the UNICEF Supply Division,” Proceedings of CHI 2016, ACM Conference on Human Factors in Computing Systems. ACM Press

Manuscript in Revision • Margaret Jack. “The Socio-Spatial Installed Base: Ride Hailing Applications, Parking Associations and Precarity in Tuk Tuk Driving in Phnom Penh, Cambodia” Part of a joint issue entitled The Industrial Revolution 4.0: Preparing for Disruptive Technologies in 21st Century Asia, emerging from a conference held at NUS in October 2017. (accepted into a joint issue and now being revised for the Information Society)

Funded Research • Women in Technology New York (WiTNY) Doctoral Fellowship, 2019-2020 • National Science Foundation Dissertation Improvement Grant number 1656189 “A Historical and Ethnographic Inquiry of Media Creation and Reconstruction,” supporting independent dissertation research from March 2017-August 2018 • Foreign Language Area Studies Fellowship, academic year 2016-2017, summer 2017, and fall 2017 • NYU Abu Dhabi Design Technology Lab pre-dissertation research funding, summer 2016 • Intel Center for Social Computing Fellowship, 2014-2015

Teaching Experience • Summer, 2019: Information Policy, Law, and Ethics – Cornell University (full instructor) • Spring, 2016: Design for Social Impact – Cornell University (graduate teaching assistant) • Fall, 2015: Information Policy, Law, and Ethics – Cornell University (graduate teaching assistant) • Spring, 2015: Advanced Human Computer Interaction – Cornell University (Received Information Science Outstanding Graduate Student Teaching Award) (graduate teaching assistant) • Spring, 2008: Physics Made Simple - Harvard Extension School (teaching assistant)

Honors and Grants • Recognition for contributions to Diversity and Inclusion, Computer Supported Cooperative Work November 2019 • Digital Life Initiative Doctoral Fellowship, Cornell Tech, New York, NY, 2019-2020 (directed by Helen Nissenbaum) • Cornell Media Studies Working Group Grant, 2018-2019 (title of grant: “Anti-chronologies: Histories of the Device”) • Cornell University Graduate School travel grant to attend Society for Social Studies of Science (4S) in Sydney, Australia, August 2018 • University of Wisconsin Friends of the Library Grant for archival research at the UNTAC collection, April-May 2018 • Cornell Graduate School Travel Grant to conduct domestic dissertation research, April 2018 • Certificate of Completion in Khmer-language intensive summer course jointly offered by the Center for Khmer Studies and the University of Hawaii in Phnom Penh, Cambodia, August 2017 • Honorable Mention Best Paper, “Infrastructure as Creative Action: Online Buying, Selling, and Delivery in Phnom Penh,” CHI 2017 (top 5% of accepted papers) • “HCI Across Borders” travel grant to attend CHI in Denver Colorado, May 2017 • Cornell University Einaudi Center International Research Travel Award, April 2017 • Cornell Institute for Comparative Modernities Reading Group Grant, 2016-2017 for “Borders, Seams, and Frictions” interdisciplinary reading group • Facebook Travel Grant to attend CHI in San Jose, CA, May 2016 • Cornell University Graduate School travel grant to attend Society for Social Studies of Science (4S) in Denver, CO, November 2015 • Cornell University Department of Information Science Outstanding Graduate Teaching Award, May 2015

Conference Presentations • “The Socio-Spatial Installed Base: Ride Hailing Applications, Parking Associations and Precarity in Tuk Tuk Driving in Phnom Penh, Cambodia” at AAG 2020, April 6-10, Denver, CO. in "Digital Work in the Planetary Market" organized by Mark Graham and Fabian Ferrari (planned – cancelled due to COVID-19) • “From Documents to Platforms (and Back Again): Facebook and Rural Governance in Cambodia,” Digital Asia, Lund Sweden, December 2-4 2019 • “Privacy is not a concept, but a way of dealing with life: Localization of Transnational Technology Platforms and Liminal Privacy Practices in Cambodia." CSCW, Austin, Texas, November 9-11 2019 • “From Documents to Platforms (and Back Again): Facebook and Rural Governance in Cambodia,” 4S 2019, New Orleans, LA, September 6, 2019 • “Object of Alternatives: The Street Corner for Informal Collectives of Tuk Tuk Drivers,” in “Making the ‘Future of Work’ Work,” University of Michigan, June 1, 2019, funded by the National Science Foundation and organized by Silvia Lindtner, Cindy Lin, Shaowen Bardzell, Jeff Bardzell, and Paul Dourish • “UNTAC Radio and the Violence of the Democratic Media Subject,” in the “Digital Enclosures” panel of the Digital Geographies Subgroup, American Association of Geography Conference, Washington DC, April 4 2019 • “Making Memory Live: Internet Tools of Cambodian Media History” at “Conformities and Interruptions in Southeast Asia” the Southeast Asia Program Graduate Student Conference at Cornell University, Ithaca, NY, March 8 2019 • “Listening from the Archives” Open Session at ICTDx The Tenth International Conference on Information and Communication Technologies and Development, Ahmedabad, India, January 2019 • “Audio-Visual Media Infrastructures in 1955-1970 Cambodia,” Society for Social Studies of Science, Sydney, Australia, August 2018 • “Formal and Informal Collectivization and New Digital Tools: The Case of Tuk Tuk Drivers in Cambodia” Industrialization 4.0: Preparing for Disruptive Technologies in 21st Century Asia. National University of Singapore, October 2017. • “Media Reconstruction and Archiving on Cambodian Facebook” position paper at HCI across Borders Workshop, CHI 2017, May 2017, Denver CO • “Infrastructure as Creative Action: Online Buying, Selling, and Delivery in Phnom Penh,” CHI 2017, May 2017, Denver CO • “Facebook Shopping and New Digital Geographies” “Digital// Human//Labor” panel of the Digital Geographies subgroup, American Association of Geography Conference, Boston, MA, April 2017 • “Do Roads Restrict Innovation?” position paper, HCI across Borders Workshop, CHI 2016, San Jose, California • “Logistics as Care and Control” CHI 2016, San Jose, California • “Maintaining Firm Technologies: Managing Logistics for Technologies that Don’t Travel Well” at “Calls and Responses: Exploring the Agency of Scientists in Developing Countries as they Engage with Foreign Partners” panel at Society for Social Studies of Science in Denver, Colorado, November, 2015 • “Introducing the Concepts of ‘Firm Technology’ and ‘Logistics’ Into ICTD Research” at “Researching for Change in a Globally Asymmetric World” Workshop at Critical Alternatives Conference at University of Aarhus, Denmark, August, 2015 • “The Gilbert Chemistry Set: An Object of Popular Science” at Popular Science Booms conference, Imperial College, London, March, 2010

Invited Presentations • Data & Society Databite: Misinformation in Southeast Asia, May 27 2020 (planned), New York, NY • School for the Arts, Technology, and Emerging Communications, University of Texas, Dallas, November 6, 2019, Dallas, Texas • Goethe University Institute of Human Geography “Digital Geography” workshop, Frankfurt, Germany, June 28, 2019 • Digital Life Institute, Cornell Tech, New York, NY, April 11, 2019 • Microsoft Research New England Social Media Collective, Cambridge, MA, February 8, 2019 • “Audio-Visual Media Infrastructures in 1955-1970 Cambodia,” Konleng Knyom Independent Art Space, Phnom Penh, Cambodia • “Privacy and Media Literacy,” presented as part of a media workshop at Sahaka Working Space, organized by Media Safe Cambodia, Phnom Penh, Cambodia July 2018 • “Archival Listening” Book Café, Battambang, Cambodia, March 2018 • “Archival Listening” as part of Sa Sa Art Project’s “Another Sound” program, Phnom Penh, Cambodia, February 2018 • “Formal and Informal Collectivization and New Digital Tools: The Case of Tuk Tuk Drivers in Cambodia” Presentation to Independent Democracy of Informal Economy Association Annual Meeting, December, 2017, Phnom Penh, Cambodia • “Infrastructure as Creative Action: Online Buying, Selling, and Delivery in Phnom Penh,” Royal University of Fine Arts, Phnom Penh, moderated by the Center for Khmer Studies, October 2017

Workshops and Conference Sessions Organized • “Fostering Historical Research in CSCW and HCI” (with Robert Soden, David Ribes, Will Sutherland, Vera Khovanskaya, Seyram Avle, Phoebe Sengers, and Susanne Bodker) Computer Supported Cooperative Work, November 9-11 2019 • “Becoming ‘Data-Driven”: Burgeoning Data Cultures and Liminality in Civil Service,” Society for Social Studies of Science (with Cindy Lin and Leah Horgan) New Orleans, LA, September 6, 2019

Professional Experience Clinton Health Access Initiative January-July 2014 Market Intelligence Analyst Phnom Penh, Cambodia

• Working closely with the Cambodian National Center for Tuberculosis and Leprosy (CENAT), collected data about current computer-dependent TB diagnostics testing at the provincial and village level, medical equipment regulatory requirements, and market opportunities in Cambodia. • Conducted cold chain analysis, including rural field site visits and meetings with regulators, for the National Immunization Program, funding from the Gates Foundation • Ooyala Sept. 2012-Oct. 2013 Financial Analyst Mountain View, California • Responsible for competitive analysis, product planning and monthly/quarterly key metric reporting to C-suite, external investors, and employees for video platform company acquired in Aug. 2014 by Telstra

Arma Partners Jan. 2011-Sept. 2012 Financial Analyst Palo Alto, California

• Analyst in an international financial advisory firm focused on cross-border mergers and acquisitions of Technology, Media and Telecoms (TMT) companies

Singularity University Summer 2010 Participant Mountain View, California

• Received full scholarship from Google.org to attend 10-week program hosted at the NASA Ames Research Center. Singularity University’s mission is to assemble, educate, and inspire leaders who strive to understand and facilitate the development of exponentially advancing technologies in order to address humanity’s “Grand Challenges” (defined in this program as water, food, space, upcycling, and energy). Acted as a team leader for a project to build a business plan for a sensor- based urban, indoor farm.

Boston Medical Center and Northeastern University Summers 2006, 2007, 2009 Research Assistant Boston, Massachusetts

• Assistant in National Institute of Health-funded randomized control trials investigating efficiency in hospital discharges and the use of relational agents as discharge support for low income, low health literacy hospital population

Core Research Methods • Ethnography • Primary document review • Interviews • Archival research • Participant observation • Qualitative computational analysis • Participatory art, mapping & design • Quantitative analysis

Language Skills • Advanced Khmer (conversation, writing, reading) • Advanced French (conversation, writing, reading)

Technical Skills • Fluency with SAS, Tibco S+, Python (basic), R, MS Office Suite, LIWC

Selected Service Experience • Information Science mentorship program mentor, 2019-2020 • Reviewer for Cultural Anthropology, Computer Supported Cooperative Work, and Proceedings of the ACM on Human-Computer Interaction • President of the Information Science Graduate Student Association, 2016-2017 • Treasurer of the Information Science Graduate Student Association, 2014-2016 • Volunteer at Jaaga, a space for design, technology startups, and social enterprise in Bangalore, India, fall 2013 • New Sector Alliance mentor, 2012-2013; Year Up mentor, summer 2012, San Francisco