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OSHC Emmanuel College Parent Handbook

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OSHC Emmanuel College Parent Handbook Discover the difference… OSHC Emmanuel College Parent Handbook “The Young Discoverers Family” Young Discoverers Helensvale 39 Discovery Dr, Helensvale; 5529 7888… Our very first centre established in 1996 Young Discoverers Highland Reserve 25 Rose Valley Dr, Highland Reserve; 5519 3476… Our second Long Day Centre established in 2013 as part of a Community Hub project within the Highland Reserve Community. Young Discoverers OSHC, The Well 58 Highland Way, Upper Coomera; 5570 7155… Located next to Highland Reserve State School, this modern, large, purpose built centre sits within ‘The Well’s’ Community Hub supporting the Highland Reserve community. Young Discoverers OSHC Emmanuel College 1 Birmingham Road, Carrara; 5561 4005… Located within the grounds of the beautiful Emmanuel College www.youngdiscoverers.org.au 1 Birmingham Road, Carrara Qld 4211; Ph: (07) 55614005 or (07) 55297 888; email: [email protected] “REVISED May 2021” 2 Table of Contents INTRODUCTION .................................................................................................................................. 5 CENTRE DESCRIPTION ......................................................................................................................... 5 HOURS OF OPERATION ....................................................................................................................... 5 MISSION STATEMENT ......................................................................................................................... 6 PHILOSOPHY ................................................................................................................................................ 6 STAFFING ........................................................................................................................................... 7 2021 Staff and Qualifications ........................................................................................................................ 7 Staff Ratios .................................................................................................................................................. 7 Lead Educators ............................................................................................................................................. 8 Assistant Educators ...................................................................................................................................... 8 Students/Visitors ......................................................................................................................................... 8 ENROLMENT PROCEDURES ................................................................................................................. 8 ENROLMENT FORMS .................................................................................................................................... 8 Information Required for Children’s Files ...................................................................................................... 8 Requirements for Child Care Subsidy ............................................................................................................ 9 Additional Needs ......................................................................................................................................... 9 Parent Teacher Relationships ....................................................................................................................... 9 QUESTIONS AND CONCERNS ............................................................................................................... 9 Young Discoverers OSHC Emmanuel Grievance Procedure ........................................................................... 10 YOUR CHILD’S PROGRAM.................................................................................................................. 10 Weekly Write-ups ...................................................................................................................................... 11 Play ........................................................................................................................................................... 11 FEES & ADMINISTRATION ................................................................................................................. 12 Procedures to Remember ........................................................................................................................... 12 Waiting List ................................................................................................................................................ 12 Paying Your Fees ........................................................................................................................................ 12 Procedures for Payment ............................................................................................................................. 12 Extra Activities ........................................................................................................................................... 12 Overdue Fees ............................................................................................................................................. 12 Late Pick-Up Fee ........................................................................................................................................ 13 Cancellation of Child’s Placement ............................................................................................................... 13 Holidays ..................................................................................................................................................... 13 Public Holidays........................................................................................................................................... 13 3 Government Assistance .............................................................................................................................. 13 Assessment and Rating Process .................................................................................................................. 13 Arrival/Pickup Procedure ........................................................................................................................... 14 Digital Sign In/Sign Out .............................................................................................................................. 14 Custody Orders .......................................................................................................................................... 14 Parent Notices / Social Media ..................................................................................................................... 14 DAILY REQUIREMENTS ...................................................................................................................... 14 Hats ........................................................................................................................................................... 14 Children’s Dress ......................................................................................................................................... 15 Lost Property ............................................................................................................................................. 15 Treasures from Home ................................................................................................................................. 15 Procedures in case of illness .............................................................................................................. 15 Absences due to Illness .............................................................................................................................. 15 Procedure .................................................................................................................................................. 15 Medication ................................................................................................................................................ 16 Immunisation ............................................................................................................................................ 16 HEALTH AND SAFETY ........................................................................................................................ 17 Health and Hygiene Practices ..................................................................................................................... 17 Universal Precautions................................................................................................................................. 17 Emergency Evacuation and Lockdown Procedures ...................................................................................... 17 Fire Instructions ......................................................................................................................................... 17 Lockdown Instructions ............................................................................................................................... 17 INJURIES AND ACCIDENTS ................................................................................................................. 18 Procedure for contacting family - injury .....................................................................................................
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