Tourism and Development in the Developing World

Total Page:16

File Type:pdf, Size:1020Kb

Tourism and Development in the Developing World Tourism and Development in the Developing World Tourism is widely considered as an effective contributor to socio-economic develop- ment, particularly in less developed countries. However, despite the almost universal adoption of tourism as a developmental option, the extent to which economic and social development inevitably follows the introduction and promotion of a tourism sector remains the subject of intense debate. The purpose of this book, therefore, is to provide an introduction to the tourism–development process. Focusing specifically on the less developed world and drawing on contemporary case studies, it questions many assumptions about the role of tourism in development and, in particular, highlights the dilemmas faced by destinations seeking to achieve development through tourism. An introductory chapter establishes a foundation for the book, exploring the meaning and objectives of development, reviewing theoretical perspectives on the developmental process, and assessing the reasons why less developed countries are attracted to tourism as a development option. The concept of sustainable development, as the most widely adopted contemporary model of development, is then introduced and its links with tourism critically appraised. Subsequent chapters then address key issues related to tourism and development, including: the relationship and interaction between the forces of tourism and globalization; the tourism planning and development process; the relationship between tourism and the communities within which it is developed; the management implications of trends and changes in the demand for and consumption of tourism; and, an analysis of the consequences of tourism development for destination environments, economies and societies. Finally, the issues raised throughout the book are drawn together in a concluding chapter that reviews the tourism and development ‘dilemma’. Combining an overview of essential concepts, theories and knowledge related to tourism and development with an analysis of contemporary issues and debates, the book is a valuable resource for those investigating tourism issues in developing countries. It is also useful for students studying related subjects, including development studies, geography, international relations, politics, sociology and area studies. David J. Telfer is Associate Professor in the Department of Tourism and Environment at Brock University, Canada. His principal research interests include tourism and development theory, linkages between tourism and agriculture, tourism and backward economic linkages and strategic alliances in tourism. Richard Sharpley is Professor of Tourism at the University of Central Lancashire, UK. His principal research interests include tourism and development, rural tourism, island tourism development and the sociology of tourism. Routledge Perspectives on Development Series Editor: Professor Tony Binns, University of Otago The Perspectives on Development series will provide an invaluable, up-to-date and refreshing approach to key development issues for academics and students work- ing in the field of development, in disciplines such as anthropology, economics, geography, international relations, politics and sociology. The series will also be of particular interest to those working in interdisciplinary fields, such as area studies (African, Asian and Latin American Studies), development studies, rural and urban studies, travel and tourism. If you would like to submit a book proposal for the series, please contact Tony Binns on [email protected] Published: An Introduction to Sustainable Third World Cities, 2nd edition Development, 3rd edition David W. Drakakis-Smith Jennifer A. Elliott Rural–Urban Interactions in the Environmental Management and Developing World Development Kenneth Lynch Chris Barrow Children, Youth and Development Gender and Development Nicola Ansell Janet Henshall Momsen Theories and Practices of Development Tourism and Development in the Katie Willis Developing World David J. Telfer and Richard Sharpley Forthcoming: Conflict and Development Cities and Development Andrew Williams and Roger MacGinty Jo Beall Africa: Diversity and Development Health and Development Tony Binns and Alan Dixon Hazel Barrett Economics and Development Studies Local Knowledge, Environment and Michael Tribe, Frederick Nixon and Development Andrew Sumner Tony Binns, Christo Fabricius and Water Resources and Development Etienne Nel Clive Agnew and Philip Woodhouse Participation and Development Global Finance and Development Andrea Cornwall David Hudson Disaster and Development Population and Development Andrew Collins W.T.S. Gould Postcolonialism and Development Southeast Asian Development Cheryl McEwan Andrew McGregor Tourism and Development in the Developing World David J. Telfer and Richard Sharpley First published 2008 by Routledge 2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN Simultaneously published in the USA and Canada by Routledge 270 Madison Ave, New York, NY 10016 Routledge is an imprint of the Taylor & Francis Group, an informa business This edition published in the Taylor & Francis e-Library, 2007. “To purchase your own copy of this or any of Taylor & Francis or Routledge’s collection of thousands of eBooks please go to www.eBookstore.tandf.co.uk.” © 2008 David J. Telfer and Richard Sharpley All rights reserved. No part of this book may be reprinted or reproduced or utilized in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers. British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library Library of Congress Cataloging in Publication Data Sharpley, Richard, 1956– Tourism and development in the developing world / by Richard Sharpley and David J. Telfer. p. cm. Includes bibliographical references and index. ISBN 978–0–415–37144–5 (hardcover)—ISBN 978–0–415–37151–3 (softcover)— ISBN 978–0–203–93804–1 (e-book) 1. Tourism—Developing countries. 2. Tourism—Economic aspects—Developing countries. 3. Sustainable development—Developing countries. I. Telfer, David J. II. Title. G155.A1S476 2008 338.4′791091724—dc22 2007025681 ISBN 0-203-93804-6 Master e-book ISBN ISBN13: 978–0–415–37144–5 (hbk) ISBN13: 978–0–415–37151–3 (pbk) ISBN13: 978–0–203–93804–1 (ebk) To Olivia, Rosie, Kyoko and Sakura Contents List of plates viii List of figures x List of tables xi List of boxes xii Preface xiii Acknowledgements xv 1 Introduction: tourism in developing countries 1 2 Tourism and sustainable development 30 3 Globalization and tourism 57 4 The tourism planning and development process 80 5 Community response to tourism 115 6 The consumption of tourism 146 7 Assessing the impacts of tourism 174 8 Conclusion: the tourism development dilemma 205 References 233 Index 255 Plates 1.1 Cuba, Varadero: Hotel construction 18 1.2 Tunisia, near Monastir: Hotel construction 18 1.3 Indonesia, Yogyakarta: A woman whose family owns and operates a small hotel returning from a traditional market 20 1.4 China: Tourists on Great Wall of China 21 2.1 South Africa, Dikhololo Resort near Pretoria: Tourists preparing to go on a game-watching outing 41 2.2 Russia, St Petersburg: Code of conduct for tourists visiting the Peter and Paul Fortress 52 3.1 Nassau, Bahamas: Multiple cruise ships in port 68 3.2 Indonesia, Lombok: Sign indicating where a future Holiday Inn will be built 68 4.1 Cuba, Varadero: Beach resort 100 4.2 South Africa, Sun City Resort: Tourists swimming at the man-made beach at the resort 100 4.3 Tunisia, Monastir: Luxury beach resort, Amir Palace Hotel 101 4.4 Indonesia, Lombok: Fisherman-turned-supplier purchases fish in a local fish market for an international hotel 103 4.5 Indonesia, Lombok: Small local fruit and vegetable supplier makes a delivery to the Sheraton Hotel in Sengiggi Beach 104 4.6 Thailand, Bangkok: Tourists visiting the Grand Palace Complex 107 4.7 Tunisia, El Jem: Roman Colosseum 109 5.1 Argentina, Estancia Santa Susana, near Buenos Aires: Tour guide at a historic ranch presents traditional implements 118 Plates • ix 5.2 Indonesia, village of Bangunkerto: The site of community-based agritourism project 125 5.3 Cuba, La Moka Ecolodge 127 5.4 Cuba, Las Terrazas: Located next to La Moka Ecolodge, the community of Las Terrazas is home to some of the people who work in the resort 127 5.5 South Africa, Township near Pretoria: Tourists visit a Township 140 5.6 Indonesia, Lombok: Young women present traditional Sasak weaving 143 6.1 Tunisia, near Matmata: These camels are used to provide rides to tourists 158 6.2 Cuba, Havana: Horse and buggy rides for tourists can be contrasted with the local citizens’ form of transportation 160 6.3 Nassau, Bahamas: Tourists walk through the Prince George Wharf area 161 6.4 South Africa, near Pretoria: Shops selling souvenirs to tourists 171 7.1 Indonesia, Bali: Local entrepreneurs are making dyed textiles 184 7.2 Argentina, Iguazu Falls: A World Heritage Site 186 7.3 Argentina, Estancia Santa Susana, near Buenos Aires: Cultural performance at historic ranch 194 7.4 Indonesia, Bali: Traditional cultural ceremonies 197 8.1 Indonesia, Lombok: Local village very close to main tourist resort area 212 8.2 Indonesia, Kuta Beach Bali: Traditional Balinese ceremony on the beach 227 Figures 1.1 Influences on tourism’s development 3 4.1 The tourism development process 83 6.1 The tourism demand
Recommended publications
  • GCSE Leisure and Tourism 2009 Unit1.Pdf
    GCSE Leisure & Tourism – Investigating Leisure & Tourism in a chosen area 2.1.2 A Introduction to Leisure and Tourism Leisure Every person has things that they have to do. Many adults have to go to work; someone has to do the shopping, prepare meals, and clean the house and so on. Students and children have to go to school or college and may have homework projects to do after school has finished. Also, every person has to sleep, wash and shower usually for somewhere between 6 to 8 hours each night. When all these things have been completed there is time left over, and this time is a person’s leisure time. During this time, people choose to do what they enjoy doing rather than what they have to do. Put another way: Leisure time is the opportunity available to a person after completing the immediate necessities of life. During this time the person has the freedom to choose what activities to take part in. Another term used is a person’s free time. Some people choose to do very little in their leisure time and may watch television, listen to music or read a newspaper. All of these are very popular leisure activities. They are all things which many people choose to do because they can be done at home and cost very little money. Also, they are activities which people can enjoy on their own. Each person can decide what to do in their leisure time and there are many factors which influence this choice, including the age of the person, their family and friends, their religion and culture, the money they have to spend on leisure and where they live.
    [Show full text]
  • GUIDANCE for TEACHING Teaching from 2017 for Award from 2019 WJEC LEVEL 3 APPLIED CERTIFICATE and DIPLOMA in TOURISM GUIDANCE for TEACHERS for Award from 2019
    APPLIED WJEC Level 3 Applied Certificate and Diploma in TOURISM REGULATED BY OFQUAL DESIGNATED BY QUALIFICATIONS WALES GUIDANCE FOR TEACHING Teaching from 2017 For award from 2019 WJEC LEVEL 3 APPLIED CERTIFICATE AND DIPLOMA IN TOURISM GUIDANCE FOR TEACHERS For award from 2019 Contents SECTION PAGE 1. Introduction 2 2. Learning outcomes, assessment criteria and command words 3 3. Unit 1: The UK Tourism Destinations 4 4. Internal assessment checklist 21 5. Unit 2: Worldwide Tourism Industry 23 6. Unit 3: The dynamic Tourism Industry 42 7. Unit 4: Event and Itinerary Planning 64 Unit 4: Model Assignment Guidance 79 8. Resources 84 1 Introduction The WJEC Level 3 Applied Certificate and Diploma inTourism, accredited by Ofqual and Qualifications Wales for first teaching from September 2017, is available to: all schools and colleges in Wales and England schools and colleges in independent regions such as Northern Ireland, Isle of Man and the Channel Islands The qualification will be awarded for the first time in Summer 2019, using grades A*–E. This specification offers a broad and coherent course of study which allows learners the opportunity to further develop their skills and knowledge of tourism. The specification allows the study of tourism in the UK and and in a worldwide context. Key features include: opportunities for flexible teaching approaches accessibility of materials exam questions which demand analysis and extended answers high-quality examination and resource materials Additional ways that WJEC can offer support: specimen
    [Show full text]
  • Tourism Concern YEARS
    21Tourism Concern YEARS In Focus Autumn/Winter 2010 www.tourismconcern.org.uk Tourism Concern past and present Tremendous thanks are due to everyone who has helped to shape Tourism Concern into what it is today, including… From back row left to right: Neville Linton, Peter Bishop, Shirley Eber, Jamie Tinklepaugh, Jim Pennington, Peter Hillel, Andrew Carton-Kelly, Liz Edwards, Angela Holland, Emma Burtles 2nd row: Martin Kratz, Polly Pattullo, Tom Selwyn Junie Wadhawan, Jayne Forbes, Anne Badger, Roger Diski, Anna Borzello 3rd row: Patrick Hourmant, Sue Wheat, Emma Burtles, Kelly Haynes, Maria Geiger, Francesca Leadlay, Cecilia Thom, Angela Kalisch, Simon Power, Lara Marsh 4th row: Michael Lomotey, Paul Smith, Orely Minelli, Christine Franklin, Alan Nguyen, Siobhan Adeusi, Guyonne James, Margery Hancock, Gillian Cooper Front row: Lee Viesnik, John Sparrowhawk, Rachel Noble, Alison Stancliffe, Tricia Barnett, Stroma Cole Front cover photos clockwise from top left: Tourism Concern supported a local campaign against a mega-resort on the island of Bimini, Bahamas © Grant Johnson; Tricia Barnett, Tourism Concern’s director; the Kilimanjaro Porters Assistance Project, Tanzania, is using a code developed by Tourism Concern to improve working conditions for mountain porters © Karen Valenti; post-tsunami tourism development in Tamil Nadu, India, is forcing fishermen away from their beaches and families, like the young man in this photograph, cradled in his father’s hand © Sohrab Hura; child labour is one of many human rights abuses highlighted in our report, Putting Tourism to Rights © Shahab Salehi; Alison Stancliffe, founder of Tourism Concern; The Ethical Travel Guide features community-based tourism ventures from all over the world, like this one in Romania © Eco- Cultural Tour; our Destination Tsunami exhibition has been touring the UK throughout 2010 © Tourism Concern.
    [Show full text]
  • CSR in the Tourism Industry? the Status of and Potential for Certification, Codes of Conduct and Guidelines
    34666 Public Disclosure Authorized CSR in the Tourism Industry? The Status of and Potential for Certification, Codes of Conduct and Guidelines Public Disclosure Authorized Study prepared for the CSR Practice Foreign Investment Advisory Service Investment Climate Department Public Disclosure Authorized Rachel Dodds & Marion Joppe June, 2005 Public Disclosure Authorized Table of Contents Executive Summary 1. Overview 1.1 Introduction 1.2 Background & Methodology 2. Components of Sustainable Tourism 2.1 Labour standards as part of Sustainable tourism 3. Demand for Sustainable Tourism 3.1 Demand 3.2 Consumer motivations 4. Overview of Certification Schemes 4.1 Development of Schemes 4.2 Benefits and issues 4.3 Types and participation of schemes 4.4 Roles and costs 4.5 Stakeholder roles and involvement 5. Codes of Conduct & Roles of Reporting 5.1 Codes of Conduct - Roles and Participation 5.2 Reporting 6. CSR and Low Income Countries 6.1 Certification conclusions & recommendations 6.2 Recommendations for Achieving Sustainable Tourism and Access to Market for Low Income Countries 7. Conclusion Appendix A Interview Contact List B Codes of Conduct – Associations & NGO’s C Codes of Conduct – Private Sector D Certification Schemes – Country E Certification Schemes – Industry Bibliography 2 Acronyms ABTA The Association of British Travel Agents AITO Association of Independent Tour Operators APEC Asia-Pacific Economic Cooperation CRC Cooperative Research Centre for Sustainable Tourism CSR Corporate Social Responsibility CST Certification for Sustainable
    [Show full text]
  • Travel & Tourism
    First - Vectora Ltd Standard 95 Blk L2-Product with no spine: L3-Product with no spine: First - Vectora Ltd Standard 95 Blk L2-Product with spine: TRAVEL & L3-Product with spine: TOURISM LEVEL 2 Steve Ingle | Malcolm Jefferies | Andy Kerr Christine King | Tom Rock | Carol Spencer Series editor: Vicki Woodhead A01_BTTR_SB_BF_7494_PREL.indd 1 28/4/10 14:14:03 Published by Pearson Education Limited, a company incorporated in England and Wales, having its registered office at Edinburgh Gate, Harlow, Essex, CM20 2JE. Registered company number: 872828 www.pearsonschoolsandfecolleges.co.uk Edexcel is a registered trademark of Edexcel Limited Text © Steve Ingle, Malcolm Jefferies, Andy Kerr, Christine King, Carol Spencer and Tom Rock First published 2010 13 12 11 10 0 9 8 7 6 5 4 3 2 1 British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library. ISBN 978 1 846 90749 4 Copyright notice All rights reserved. No part of this publication may be reproduced in any form or by any means (including photocopying or storing it in any medium by electronic means and whether or not transiently or incidentally to some other use of this publication) without the written permission of the copyright owner, except in accordance with the provisions of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency, Saffron House, 6 –10 Kirby Street, London EC1N 8TS (www.cla.co.uk). Applications for the copyright owner’s written permission should be addressed to the publisher.
    [Show full text]
  • Marketing for Tourism Provides an Introduction to the Theory Of
    Marketing for Tourism provides an introduction to the theory of Marketing for marketing and its application in the various sectors of the travel and for Marketing fourth edition tourism industry. This leading text has been fully revised and updated to Tourism take account of recent changes within this dynamic environment. J Christopher Holloway The fourth edition provides a wide international dimension, notably in the 13 longer case studies at the end of the text. A brand new section shows full colour illustrations of recent advertising and promotional strategies. There is broad-ranging coverage of key issues such as branding, CRM, Marketing for sustainability and the changing patterns of distribution in this fast- fourth edition moving industry. A strong pedagogical structure throughout the book includes learning Tourism objectives, mini cases, and end-of-chapter questions and issues for T discussion. Clearly laid out and accessibly written, the book is ideal for ourism students taking modules on marketing for tourism within undergraduate and masters-level degrees in Tourism, Hospitality, Marketing and Business Studies. J Christopher Holloway Key Features • Range of brand new and international cases f • Coverage of relationship marketing, branding and sustainability ourth edition • Impacts of new technologies, internet and e-marketing • Thorough update, particularly of tour operating and retail environments • New chapter on the sales function • Website provides a selection of presentation slides at www.booksites.net/holloway Holloway Chris Holloway was formerly Professor of Tourism Management, University of the West of England. www.pearson-books.com an imprint of Marketing for Tourism We work with leading authors to develop the strongest educational materials in leisure and tourism, bringing cutting-edge thinking and best learning practice to a global market.
    [Show full text]
  • Progress Sustainable Tourism
    Progress in Sustainable Tourism Volume 1(1) November 2011 Editors: Harold Goodwin and Xavier Font Published by Goodfellow Publishers Limited, (G) Woodeaton, Oxford, OX3 9TJ http://www.goodfellowpublishers.com Copyright © Goodfellow Publishers 2012 All rights reserved. The text of this publication, or any part thereof, may not be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, storage in an information retrieval system, or otherwise, without prior permission of the publisher or under licence from the Copyright Licensing Agency Limited. Further details of such licences (for reprographic reproduction) may be obtained from the Copyright Licensing Agency Limited, of Saffron House, 6–10 Kirby Street, London EC1N 8TS. Design and typesetting by P.K. McBride, www.macbride.org.uk 2 Progress in Sustainable Tourism: Issue 1, December 2011 Contents Editorial 3 Reasons to be hopeful 6 John de Vial Carbon Understanding carbon budgets and the safe climate space for responsible tourism 11 John Broderick and Kevin Anderson Responsible Aviation: Setting the Agenda 15 Andreas Walmsley and Harold Goodwin Hotel companies and carbon footprints – consensus for clarity 25 Francesca Leadlay Supply Chains and Employment Sustainable Supply Chain Management: A Research Framework 29 Karen Cripps and Xavier Font, Selling Culture to Package Tourists 44 Janet Thorne The Gambia: A Responsible Tourism Update 57 Adama Bah “When I Was a Child I Had a Dream – I Wanted to Become a Chef” 61 Nicole Häusler Large
    [Show full text]
  • Level 3 Certificate in Travel Services (Technical Certificate) (4876-38)
    Level 3 Certificate in Travel Services (Technical Certificate) (4876-38) www.cityandguilds.com Qualification handbook for centres September 2017 Version 3.1 (September 2017) About City & Guilds As the UK’s leading vocational education organisation, City & Guilds is leading the talent revolution by inspiring people to unlock their potential and develop their skills. We offer over 500 qualifications across 28 industries through 8500 centres worldwide and award around two million certificates every year. City & Guilds is recognised and respected by employers across the world as a sign of quality and exceptional training. City & Guilds Group The City & Guilds Group operates from three major hubs: London (servicing Europe, the Caribbean and Americas), Johannesburg (servicing Africa), and Singapore (servicing Asia, Australia and New Zealand). The Group also includes the Institute of Leadership & Management (management and leadership qualifications), City & Guilds Land Based Services (land-based qualifications), the Centre for Skills Development (CSD works to improve the policy and practice of vocational education and training worldwide) and Learning Assistant (an online e-portfolio). Copyright The content of this document is, unless otherwise indicated, © The City and Guilds of London Institute and may not be copied, reproduced or distributed without prior written consent. However, approved City & Guilds centres and candidates studying for City & Guilds qualifications may photocopy this document free of charge and/or include a PDF version of it on centre intranets on the following conditions: centre staff may copy the material only for the purpose of teaching candidates working towards a City & Guilds qualification, or for internal administration purposes candidates may copy the material only for their own use when working towards a City & Guilds qualification The Standard Copying Conditions (see the City & Guilds website) also apply.
    [Show full text]
  • 'Implementing Green and Sustainable Tourism' Indonesia
    ’Implementing Green and Sustainable Tourism’ Politeknik Negeri Bali Held on the 9 and 10 November 2016 In Bali State Polytechnic Indonesia ISBN: Introduction This proceeding is the publication of papers presented on the Tourism and Events International Seminar (TEIS) held by Tourism Department Bali, State Polytechnic, Indonesia on the 9-10 November 2016, participated by a total of 120 participants from 11 countries: France, Australia, Singapore, Ukraina, Slovakia, Serbia, Hungry, Thailand, Poland, Fiji and Indonesia. TEIS in 2016 highlights the issue of ‘Implementing Green and Sustainable Tourism’. The seminar presents four keynote speakers who discuss the issue of sustainable tourism from different perspective. The first Keynote speaker is Professor David Weaver from Griffith Business School, Gold Coast, QLD, Australia, presenting the topic ‘Green and Sustainable Mass and Alternative Tourism’. The second keynote speaker is Dr. K. Thirumaran, a Senior Lecturer from James Cook University Singapore (JCU Singapore), presenting the topic ‘Green & Sustainable Businesses Practices in Tourism’. Mrs Ni Wayan Giri Adnyani, the Secretary to Deputy of International Tourism Marketing, Ministry of Tourism, Indonesia, presents the topic ‘Green and Sustainable Tourism: A Government Policy’. Lastly, Prof. Dr. Emilienne Baneth Nouailhetas - Attachée for Educational Cooperation, Embassy of France in Indonesia presents the topic: ‘Green and Sustainable Tourists’. There is a total of 28 papers presented which are listed on the Seminar Rundown and the full papers are presented in this proceeding. The seminar has been successfully held with the support of Bali State Polytechnic and Tourism Department – Politeknik Negeri Bali (PNB), the sponsors particularly Wonderful Indonesia of the Ministry of Tourism, the dedication of the seminar working committee and others that couldn’t be mentioned one by one.
    [Show full text]
  • Travel and Tourism
    BTEC Level 3 National Travel and Tourism AS1 Interview What experience do you have of the travel and tourism sector? Interview a family member about a holiday or trip they have been on (the most recent they can think of) and make notes on all the aspects of the trip using the following table. Question Response Sector component Where did you (or someone else) book the holiday or trip? What did the holiday or trip include? What documents did you need for travel? How did you travel? Where did you stay? What facilities did you use while you were away? What sources of information did you use prior to going away? What sources of information did you use whilst away? Complete the second column with your interviewee’s answers and then try to complete the third column with the relevant component of the sector. For example, travelling by plane as a response leads to the transport (air) component of the sector. Keep all your information for a group discussion. Discuss how many of the components are needed for a holiday. Are any more important than others? 10 © Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free. BTEC Level 3 National Travel and Tourism Unit 1 Investigating the travel and tourism sector AS2 Trip of a lifetime Design a diagram to illustrate the links between the different components of the travel and tourism sector. Include text, pictures, diagrams and cuttings showing different types of organisation and how they are linked. Make some explanatory notes that could be displayed alongside.
    [Show full text]
  • June 24 2016 | ISSUE NO 1,972 |
    TB 2406 2016 Cover Wrap_Layout 1 22/06/2016 12:13 Page 2 June 24 2016 | ISSUE NO 1,972 | www.travelbulletin.co.uk TB 2406 2016 Cover 22/06/2016 11:25 Page 1 June 24 2016 | ISSUE NO 1,972 | www.travelbulletin.co.uk Slovenia How agents can highlight the value-for-money message to clients this week latin america business bulletin event bulletin shopping holidays 13 14 new travel trends 21 24 report reveals British pictures from our Med report from LATA a round-up of new business travellers Islands showcase reveals growth shopping spend record £1billion event in Edinburgh opportunities developments in the on trips to the US UK & abroad S01 TB 2406 2016 Start_Layout 1 22/06/2016 14:24 Page 2 Celebrating 25 years of success... that’s some Purple patch! Why recommend us? • The UK’s biggest off airport parking operator • Parking at over 25 major UK Airports • Save up to 60 % for your clients • Over 7 million cars parked • Meet and Greet Parking, at a number of the UK’s busiest airports, including Gatwick, Heathrow and Manchester Did you know we also have? • Partnerships with Virgin Atlantic Flying Club, Emirates, British Airways • Luton airport preferred supplier status • Airport Hotels • Travel Insurance • Lounge access • Car Hire Rethink your sales pitch and earn more by offering the UK’s most agent-friendly parking operator ‘If you’re not already using us, please get in touch today’ Mark Hinge, Purple Parking Call 0208 813 8130 or visit purpleparking.com S01 TB 2406 2016 Start_Layout 1 22/06/2016 14:24 Page 3 newsbulletin BELIEVE IT OR NOT… Earlier this week The Association of National Tourist Offices and Representatives (ANTOR) hosted a networking event at Ripley's Believe It or Not! London for agents to meet directly with 16 worldwide destinations and discover their latest news.
    [Show full text]
  • UK Office April 2020 TDC Report Prepared By
    UK Office April 2020 TDC Report Prepared by: Venessa Alexander UK Director Tour Operators 360 Private Travel - We spoke to Zia Bapuji, Supplier Partnerships Director at 360 Private Travel. The business operates as an invite-only, high-end luxury travel concierge service. Zia advised that eight members of the head office team have been furloughed for the foreseeable future; the business’s luxury travel consultants are all self-employed individuals that are continuing to work to support their customers, however, it is an extremely difficult period; bookings with values exceeding £100k are being lost. One significant difference for this operator is the customer is more willing (perhaps able?) to leave any monies paid to 360 with the operator and defer it to another trip later in 2020 or 2021. Zia noted that many suppliers (hotels, airlines) are no longer offering refunds and will only provide credit notes, which means the business/its consultants will be at a loss in situations where the customer wishes to cancel for a full refund. Ocean Holidays - We spoke to Lisa Airey, Commercial Manager. Lisa advised the business is currently working week-to-week dealing with upcoming bookings making amendments or cancellations. The majority are amending trips to the end of 2020 or 2021 but there are some cancellations, and this is of concern to the business because of the hit to cash flow. They have contacted all customers due to travel up to the middle of June and expect to have spoken to those travelling up to 30 June within the next couple of days.
    [Show full text]