DOCSLIB.ORG

June 24 2016 | ISSUE NO 1,972 |

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
June 24 2016 | ISSUE NO 1,972 | TB 2406 2016 Cover Wrap_Layout 1 22/06/2016 12:13 Page 2 June 24 2016 | ISSUE NO 1,972 | www.travelbulletin.co.uk TB 2406 2016 Cover 22/06/2016 11:25 Page 1 June 24 2016 | ISSUE NO 1,972 | www.travelbulletin.co.uk Slovenia How agents can highlight the value-for-money message to clients this week latin america business bulletin event bulletin shopping holidays 13 14 new travel trends 21 24 report reveals British pictures from our Med report from LATA a round-up of new business travellers Islands showcase reveals growth shopping spend record £1billion event in Edinburgh opportunities developments in the on trips to the US UK & abroad S01 TB 2406 2016 Start_Layout 1 22/06/2016 14:24 Page 2 Celebrating 25 years of success... that’s some Purple patch! Why recommend us? • The UK’s biggest off airport parking operator • Parking at over 25 major UK Airports • Save up to 60 % for your clients • Over 7 million cars parked • Meet and Greet Parking, at a number of the UK’s busiest airports, including Gatwick, Heathrow and Manchester Did you know we also have? • Partnerships with Virgin Atlantic Flying Club, Emirates, British Airways • Luton airport preferred supplier status • Airport Hotels • Travel Insurance • Lounge access • Car Hire Rethink your sales pitch and earn more by offering the UK’s most agent-friendly parking operator ‘If you’re not already using us, please get in touch today’ Mark Hinge, Purple Parking Call 0208 813 8130 or visit purpleparking.com S01 TB 2406 2016 Start_Layout 1 22/06/2016 14:24 Page 3 newsbulletin BELIEVE IT OR NOT… Earlier this week The Association of National Tourist Offices and Representatives (ANTOR) hosted a networking event at Ripley's Believe It or Not! London for agents to meet directly with 16 worldwide destinations and discover their latest news. Pictured enjoying the informal workshop are, from the left: Marion Larregain, Heather Keene (back), Camilla Gomes, Charlotte Wollaston, and Joanna Saunders from Voyages Jules Verne. New survey reveals British Millennials continue to disrupt traditional travel models NEW GLOBAL research from travel data platform ADARA reveals that Millennials in Great Britain are disrupting traditional models for travel. They are dedicated travellers with three in four (76%) prioritising travel above any other expense, but are savvy bargain hunters with a penchant for luxuries. They are more likely to book through intermediaries and are less likely to be in loyalty programmes as they currently exist. The study looked to expose the travel habits of Millennials using focus groups and research to compare attitudes and behaviours among 18- to 34-year olds and 35+ year olds. It also leveraged first-party insight into millions of every day travel transactions across Europe, Asia Pacific and America. The research shows that 92% love to travel to new places and the majority agree that travel involves new experiences and going off-the-beaten-track (90% and 77%, respectively). The research also shows that when compared to their older counterparts, Millennials in the UK are more likely to use digital resources, such as review sites (29% vs. 21% among those 35+) to plan and book their travel – proving that marketers need to adapt their campaigns to reach this audience. Other results from the study show that 86% of British Millennials prioritise price over airlines when choosing a flight (versus 71% of those over 35+); plan ahead compared to older travellers; and have disposable funds to spend on favoured luxuries such as travel upgrades and in-flight amenities. agent bulletin event bulletin a round-up of fam trips, training and pictures from our Med Islands offers showcase event in Edinburgh 09 14 This week bulletin briefing slovenia Journey Latin America - news & views from Elite’s we chat with the new UK director of Neil Basnett the tourist board, Mladen Ljubisic Inset 12 17 news puzzle bulletin latin america a look at the latest industry launches play Su Doku for your chance to win a debut travel trends report from kasto & developments £50 M&S voucher LATA offers insight into - 03 11 21 opportunities for growth Main : notes from normanton business bulletin shopping holidays find out what Sandy has been up to in report reveals British business a round-up of new shopping 08 the last couple of weeks 13 travellers spend record £1billion on 24 developments in the UK & abroad business trips to the US Cover Pictures www.travelbulletin.co.uk June 24 2016 3 S01 TB 2406 2016 Start_Layout 1 22/06/2016 14:24 Page 4 newsbulletin Airlines could be sitting on more than £112million this summer NEW RESEARCH from money.co.uk reveals that 70% of delayed passengers don't claim for flight delays - something they are entitled to do if their flight is delayed by three hours or more - over the last six years. Of those that claimed, 73% went directly to the airline but FULL OF PRIDE...Organisers of Newcastle Pride are getting ‘in the zone’ for its impending return on July 16 and 17. This year, along with live performances by acts including 5ive and Heather 27% claimed via a claims Small, the festival’s Main Stage weekend will offer a variety of themed zones across Newcastle’s management or legal company, Town Moor. There will also be a designated Family Zone, sponsored by Barclays, offering an losing up to a third of any alcohol and smoke-free area where visitors of all ages can relax and enjoy the compensation paid out which, afternoon.Pictured getting ready for the festivities are, from the left: John Lawson, Barclays; Mark Nichols, Northern Pride; and Ste Dunn, Barclays. for a family of four, could cost up to £552. The survey also found that Norwegian launches route from Edinburgh to Barcelona 71% of those that went directly NORWEGIAN HAS announced a new route to the airline were successful; from Edinburgh to Barcelona with fares almost two thirds (64%) of from £34.90. these received payment from The twice-weekly flights depart on the airline but 7% had to Wednesdays and Saturdays, and more than escalate their claim to the Civil 15,000 seats are available to book. Aviation Authority (CAA) to The carrier offers free inflight Wi-Fi to secure compensation. its passengers on its new 186-seat aircraft. Conversely, 29% had their claim The airline is also considering new declined by the airline, one in transatlantic flights from the Scottish ten of these didn’t know how to capital using state-of the-art aircraft such with more than 200,000 passengers flying escalate their case and 6% as the new Boeing 737 MAX. with us, and now holidaymakers can simply ‘couldn’t be bothered’. Thomas Ramdahl, the airline's chief combine city, sun and sand with our new Results also revealed that half commercial officer, said: “We have major affordable flights to Barcelona.” of those surveyed are completely expansions plans at Edinburgh as our The carrier also serves five business unaware that under EC affordable flights are continuing to be a and leisure destinations from regulation 261/2004 you can huge draw for Scottish passengers. Last Edinburgh - Malaga, Tenerife, make a claim for at fault flight year was our busiest ever at the airport Stockholm, Copenhagen and Oslo. delays of three hours or more up to six years after they take place; just 30% of those surveyed have Special summer departures with Omega Holidays made a claim leaving 70% SPECIAL SUMMER departures to Italy, Austria and Switzerland from Leeds Bradford potentially eligible. Airport (LBA) will take off next month with Omega Holidays. Hannah Maundrell, the The company first started operating a charter programme to Austria and Switzerland company's editor in chief, said: last year, with direct flights from Leeds Bradford to Friedrichshafen. Based on the success “Airlines make it really easy to of the routes, the operator has introduced Sorrento and Amalfi Coast breaks this year, lodge a claim and you don’t even flying from Leeds to Naples. have to call them – most allow The charter flight to Friedrichshafen has been extended this year and allows passengers you to do it online. As the process to visit Lech, St Anton and Seefeld in Austria, with or without touring options, while is generally so simple, there’s no a seven-night Switzerland holiday is also available. point paying a middle man; lodge Meanwhile, holidaymakers choosing the company's Naples route can take in the claim yourself and you touring options including trips to Positano, Amalfi and Ravello; Pompeii and Vesuvius, should get to keep every penny. as well as Capri. “This isn’t about chasing The operator's marketing manager, Maryanne Wilmer, said: “Having introduced a compensation for minor service to Austria and Switzerland last year from Leeds Bradford, we decided to expand inconveniences. If your travel our holiday programme from the airport for 2016 to include breaks to Sorrento. plans have seriously been “Our overseas holidays are based on offering people the opportunity to fly direct from affected and the airline was at their local, regional airport, so it is great to see the positive response we have received for fault, you can and should ask for the new flights as well as the continued demand for our summer breaks in the Austrian the compensation you’re entitled and Swiss mountains.” to. If the airline wasn’t to blame In February 2017, the company will also offer a Northern Lights evening excursion from then look to your travel Leeds, giving visitors the chance to witness the Northern Lights from their nearest airport. insurance instead.” For details visit omega-holidays.com 4 June 24 2016 www.travelbulletin.co.uk S02 TB 2406 2016 TB News_Layout 1 22/06/2016 14:58 Page 5 newsbulletin New California option from Trek America TREK AMERICA has added an eight-day road trip to its portfolio which takes in the highlights of the ‘Golden State’, including visits to Los Angeles, Yosemite National Park and San Francisco.
Load more

Recommended publications
  • Your Guide to Working with the Travel Trade
    YOUR GUIDE TO WORKING WITH THE TRAVEL TRADE CONTENTS INTRODUCTION The travel trade – intermediaries such as tour Introduction 2 operators, wholesalers, travel agents and online travel agents - play a significant role in attracting What is the 3 visitors to Aberdeen and Aberdeenshire, even Travel Trade? though consumers are increasingly organising and planning their own trips directly. Working Attracting 5 with the travel trade is an effective and valuable way of reaching larger numbers of potential International travellers in global markets. Attention Attracting visitors to your business requires Understanding Your 9 some specialist industry awareness and an Target Markets understanding of all the different kinds of travel trade activity. It’s important to know Working with the 10 how the sector works from a business point Travel Trade of view, for example, the commission system, so that tourism products can be priced Rates and Commission 13 accordingly. Developing your offer to the required standard needs an understanding of Creating a Travel 14 different travel styles, language, cultural and culinary considerations and so on. Trade Sales Kit VisitAberdeenshire runs a comprehensive Hosting 16 programme of travel trade activities which Familiarisation Visits include establishing strong relationships with key operators to attract group and Steps to working 17 independent travel to our region. with the travel trade This guide aims to provide a straightforward introduction to the opportunities available Building Relationships 17 to Aberdeen and Aberdeenshire’s tourism businesses, enabling you to grow your Next Steps? 18 business through working with the national and international travel trade. Useful Web Sites 20 KEY TAKEAWAY............... The travel trade is often thought about for the group market only, but in fact the travel trade is also used extensively for small group and individual travel.
    [Show full text]
  • GCSE Leisure and Tourism 2009 Unit1.Pdf
    GCSE Leisure & Tourism – Investigating Leisure & Tourism in a chosen area 2.1.2 A Introduction to Leisure and Tourism Leisure Every person has things that they have to do. Many adults have to go to work; someone has to do the shopping, prepare meals, and clean the house and so on. Students and children have to go to school or college and may have homework projects to do after school has finished. Also, every person has to sleep, wash and shower usually for somewhere between 6 to 8 hours each night. When all these things have been completed there is time left over, and this time is a person’s leisure time. During this time, people choose to do what they enjoy doing rather than what they have to do. Put another way: Leisure time is the opportunity available to a person after completing the immediate necessities of life. During this time the person has the freedom to choose what activities to take part in. Another term used is a person’s free time. Some people choose to do very little in their leisure time and may watch television, listen to music or read a newspaper. All of these are very popular leisure activities. They are all things which many people choose to do because they can be done at home and cost very little money. Also, they are activities which people can enjoy on their own. Each person can decide what to do in their leisure time and there are many factors which influence this choice, including the age of the person, their family and friends, their religion and culture, the money they have to spend on leisure and where they live.
    [Show full text]
  • GUIDANCE for TEACHING Teaching from 2017 for Award from 2019 WJEC LEVEL 3 APPLIED CERTIFICATE and DIPLOMA in TOURISM GUIDANCE for TEACHERS for Award from 2019
    APPLIED WJEC Level 3 Applied Certificate and Diploma in TOURISM REGULATED BY OFQUAL DESIGNATED BY QUALIFICATIONS WALES GUIDANCE FOR TEACHING Teaching from 2017 For award from 2019 WJEC LEVEL 3 APPLIED CERTIFICATE AND DIPLOMA IN TOURISM GUIDANCE FOR TEACHERS For award from 2019 Contents SECTION PAGE 1. Introduction 2 2. Learning outcomes, assessment criteria and command words 3 3. Unit 1: The UK Tourism Destinations 4 4. Internal assessment checklist 21 5. Unit 2: Worldwide Tourism Industry 23 6. Unit 3: The dynamic Tourism Industry 42 7. Unit 4: Event and Itinerary Planning 64 Unit 4: Model Assignment Guidance 79 8. Resources 84 1 Introduction The WJEC Level 3 Applied Certificate and Diploma inTourism, accredited by Ofqual and Qualifications Wales for first teaching from September 2017, is available to: all schools and colleges in Wales and England schools and colleges in independent regions such as Northern Ireland, Isle of Man and the Channel Islands The qualification will be awarded for the first time in Summer 2019, using grades A*–E. This specification offers a broad and coherent course of study which allows learners the opportunity to further develop their skills and knowledge of tourism. The specification allows the study of tourism in the UK and and in a worldwide context. Key features include: opportunities for flexible teaching approaches accessibility of materials exam questions which demand analysis and extended answers high-quality examination and resource materials Additional ways that WJEC can offer support: specimen
    [Show full text]
  • Tourism Concern YEARS
    21Tourism Concern YEARS In Focus Autumn/Winter 2010 www.tourismconcern.org.uk Tourism Concern past and present Tremendous thanks are due to everyone who has helped to shape Tourism Concern into what it is today, including… From back row left to right: Neville Linton, Peter Bishop, Shirley Eber, Jamie Tinklepaugh, Jim Pennington, Peter Hillel, Andrew Carton-Kelly, Liz Edwards, Angela Holland, Emma Burtles 2nd row: Martin Kratz, Polly Pattullo, Tom Selwyn Junie Wadhawan, Jayne Forbes, Anne Badger, Roger Diski, Anna Borzello 3rd row: Patrick Hourmant, Sue Wheat, Emma Burtles, Kelly Haynes, Maria Geiger, Francesca Leadlay, Cecilia Thom, Angela Kalisch, Simon Power, Lara Marsh 4th row: Michael Lomotey, Paul Smith, Orely Minelli, Christine Franklin, Alan Nguyen, Siobhan Adeusi, Guyonne James, Margery Hancock, Gillian Cooper Front row: Lee Viesnik, John Sparrowhawk, Rachel Noble, Alison Stancliffe, Tricia Barnett, Stroma Cole Front cover photos clockwise from top left: Tourism Concern supported a local campaign against a mega-resort on the island of Bimini, Bahamas © Grant Johnson; Tricia Barnett, Tourism Concern’s director; the Kilimanjaro Porters Assistance Project, Tanzania, is using a code developed by Tourism Concern to improve working conditions for mountain porters © Karen Valenti; post-tsunami tourism development in Tamil Nadu, India, is forcing fishermen away from their beaches and families, like the young man in this photograph, cradled in his father’s hand © Sohrab Hura; child labour is one of many human rights abuses highlighted in our report, Putting Tourism to Rights © Shahab Salehi; Alison Stancliffe, founder of Tourism Concern; The Ethical Travel Guide features community-based tourism ventures from all over the world, like this one in Romania © Eco- Cultural Tour; our Destination Tsunami exhibition has been touring the UK throughout 2010 © Tourism Concern.
    [Show full text]
  • By Cox & Kings • Issue 24 • Summer 2016
    By Cox & Kings • Issue 24 • Summer 2016 ANDY HAMILTON LEVISON WOOD A life of funny business The advent of an adventurer SHORT BREAKS ARGENTINA Spain’s top city breaks for 2016 Pampas to Patagonia FromShimla toShere Khan In search of Kipling’s India TRAVEL NEWS • REVIEWS • INTERVIEWS G O AHEAD , PACK AN EXTRA SKIRT . EXTRA BLOUSE . EXTRA SHOES . AND MORE EXTRA SHOES . • The Baseline® Collection • Our CX™Briggs expansion system adds capacity, then compresses your belongings & securely in place. Reilly ad ™ ENGINEERED FOR REALITY . GUARANTEED FOR LIFE . Available at Harrods, John Lewis and other leading department and independent luggage stores. For a full list or to buy online visit briggs-riley.com G O AHEAD , PACK AN EXTRA SKIRT . EXTRA to Welcome BLOUSE . EXTRA SHOES . AND MORE EXTRA SHOES . ® • The Baseline Collection • Compass Our CX™ expansion system adds capacity, then compresses your belongings securely in place. Editorial A summer to celebrate Editor • Jennifer Cox Deputy Editor • Eleanor Day If there’s one thing we British do well, it’s a summer party. From the tennis at Online Editor • Kimberley Hay Wimbledon to picnic concerts at Kenwood House, we make the most of the long summer days. This summer marks Queen Elizabeth II’s 90th birthday, and – from Art & Design local street parties to outdoor spectacles – it is sure to be an exciting summer of Art Director • Ben Harrison national celebration. Designer • Ines Menendez Illustrations • Melissa Wood Images • Shutterstock, iStock, Katie In our own small way, we at Compass are celebrating an anniversary too, as we Cosstick, Nick Gregan (nickgregan.com), mark our 10th year of publishing.
    [Show full text]
  • CSR in the Tourism Industry? the Status of and Potential for Certification, Codes of Conduct and Guidelines
    34666 Public Disclosure Authorized CSR in the Tourism Industry? The Status of and Potential for Certification, Codes of Conduct and Guidelines Public Disclosure Authorized Study prepared for the CSR Practice Foreign Investment Advisory Service Investment Climate Department Public Disclosure Authorized Rachel Dodds & Marion Joppe June, 2005 Public Disclosure Authorized Table of Contents Executive Summary 1. Overview 1.1 Introduction 1.2 Background & Methodology 2. Components of Sustainable Tourism 2.1 Labour standards as part of Sustainable tourism 3. Demand for Sustainable Tourism 3.1 Demand 3.2 Consumer motivations 4. Overview of Certification Schemes 4.1 Development of Schemes 4.2 Benefits and issues 4.3 Types and participation of schemes 4.4 Roles and costs 4.5 Stakeholder roles and involvement 5. Codes of Conduct & Roles of Reporting 5.1 Codes of Conduct - Roles and Participation 5.2 Reporting 6. CSR and Low Income Countries 6.1 Certification conclusions & recommendations 6.2 Recommendations for Achieving Sustainable Tourism and Access to Market for Low Income Countries 7. Conclusion Appendix A Interview Contact List B Codes of Conduct – Associations & NGO’s C Codes of Conduct – Private Sector D Certification Schemes – Country E Certification Schemes – Industry Bibliography 2 Acronyms ABTA The Association of British Travel Agents AITO Association of Independent Tour Operators APEC Asia-Pacific Economic Cooperation CRC Cooperative Research Centre for Sustainable Tourism CSR Corporate Social Responsibility CST Certification for Sustainable
    [Show full text]
  • Travel & Tourism
    First - Vectora Ltd Standard 95 Blk L2-Product with no spine: L3-Product with no spine: First - Vectora Ltd Standard 95 Blk L2-Product with spine: TRAVEL & L3-Product with spine: TOURISM LEVEL 2 Steve Ingle | Malcolm Jefferies | Andy Kerr Christine King | Tom Rock | Carol Spencer Series editor: Vicki Woodhead A01_BTTR_SB_BF_7494_PREL.indd 1 28/4/10 14:14:03 Published by Pearson Education Limited, a company incorporated in England and Wales, having its registered office at Edinburgh Gate, Harlow, Essex, CM20 2JE. Registered company number: 872828 www.pearsonschoolsandfecolleges.co.uk Edexcel is a registered trademark of Edexcel Limited Text © Steve Ingle, Malcolm Jefferies, Andy Kerr, Christine King, Carol Spencer and Tom Rock First published 2010 13 12 11 10 0 9 8 7 6 5 4 3 2 1 British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library. ISBN 978 1 846 90749 4 Copyright notice All rights reserved. No part of this publication may be reproduced in any form or by any means (including photocopying or storing it in any medium by electronic means and whether or not transiently or incidentally to some other use of this publication) without the written permission of the copyright owner, except in accordance with the provisions of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency, Saffron House, 6 –10 Kirby Street, London EC1N 8TS (www.cla.co.uk). Applications for the copyright owner’s written permission should be addressed to the publisher.
    [Show full text]
  • BTA Annual Report & Accounts 2014-15
    BRITISH TOOURIST AUTHORITY TRADING AS VISITBRITAIN & VISITENGLAND ANNUAL REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2015 Presented to Parliament pursuant to Section 6(4) and Section 6(6) of the Development of Tourism Act 1969. Ordered by the House of Commons to be printed 16 July 2015 HC 167 SG 2015/77 BRITISH TOURIST AUTHORITY TRADING AS VISITBRITAIN & VISITENGLAND ANNUAL REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2015 Presented to Parliament pursuant to Section 6(4) and Section 6(6) of the Development of Tourism Act 1969. Ordered by the House of Commons to be printed 16 July 2015 HC 167 SG 2015/77 © British Tourist Authority c opyright 2015 The text of this document (this excludes, where present, the Royal Arms and all departmee ntal or agency logos) may be reproduced free of charge in any format or medium provided that it is reproduced acc urately and noot in a misleading context. The material must be acknowledged as British Tourist Authority copyright and the document tiitle specified. Where third party material has been identified, permission from the respective copyright holder must be sought. Any enquiries related to this publication should be sentt to us at VisitBritain, Sanctuary Buildings, 20 Great Smit h Street, London, SW1P 3BT. This publication is available at https://www.gov.uk/government/publications Print ISBN 9781474118972 Web ISBN 9781474118989 ID: 12051507 07/15 50442 19585 Printed on paper containing 75% recycled fibre content mminimum. Printed in the UK by the Williams Lea Group on behalf of the Controller of Her Majesty’s Stationery Office.
    [Show full text]
  • Brochure Inside Pages 14/9/05 14:19 Page 1
    Travel Awards Cover 14/9/05 14:09 Page 1 brochure inside pages 14/9/05 14:19 Page 1 Introduction Welcome to the 19th annual Guardian, Observer and For those whose livelihoods depend on tourism, Guardian Unlimited Travel Awards. As the longest- 2004 ended on a terrible note. The devastating running independent survey of its kind, we believe tsunami which swept through the Indian Ocean was the results published in this brochure offer a unique proof of just how fragile this industry can be. But it and fascinating insight into the tastes and also served to illustrate the regenerative power of preferences of discerning travellers today. tourism. Predictions at the time that hotels would be up and running within weeks seemed impossibly Size isn’t everything, or so they say. And once again optimistic but the cynics were proved wrong, as the results of our survey prove that, when it comes destinations like Thailand, the Maldives and Sri to choosing a holiday, our readers tend to favour the Lanka hurried to rebuild their battered infrastructure. smaller, specialist companies over the big mass market operators. The same principle applies to their The fortunes of the travel industry have always preferred destinations. If these awards were judged been particularly vulnerable to events such as purely on the number of entries, then you might natural disasters or terrorism, but the huge response expect favourites such as France and Spain to win to these awards shows that our appetite for travel is every year. Our unique scoring system ensures that as strong as ever.
    [Show full text]
  • Marketing for Tourism Provides an Introduction to the Theory Of
    Marketing for Tourism provides an introduction to the theory of Marketing for marketing and its application in the various sectors of the travel and for Marketing fourth edition tourism industry. This leading text has been fully revised and updated to Tourism take account of recent changes within this dynamic environment. J Christopher Holloway The fourth edition provides a wide international dimension, notably in the 13 longer case studies at the end of the text. A brand new section shows full colour illustrations of recent advertising and promotional strategies. There is broad-ranging coverage of key issues such as branding, CRM, Marketing for sustainability and the changing patterns of distribution in this fast- fourth edition moving industry. A strong pedagogical structure throughout the book includes learning Tourism objectives, mini cases, and end-of-chapter questions and issues for T discussion. Clearly laid out and accessibly written, the book is ideal for ourism students taking modules on marketing for tourism within undergraduate and masters-level degrees in Tourism, Hospitality, Marketing and Business Studies. J Christopher Holloway Key Features • Range of brand new and international cases f • Coverage of relationship marketing, branding and sustainability ourth edition • Impacts of new technologies, internet and e-marketing • Thorough update, particularly of tour operating and retail environments • New chapter on the sales function • Website provides a selection of presentation slides at www.booksites.net/holloway Holloway Chris Holloway was formerly Professor of Tourism Management, University of the West of England. www.pearson-books.com an imprint of Marketing for Tourism We work with leading authors to develop the strongest educational materials in leisure and tourism, bringing cutting-edge thinking and best learning practice to a global market.
    [Show full text]
  • Progress Sustainable Tourism
    Progress in Sustainable Tourism Volume 1(1) November 2011 Editors: Harold Goodwin and Xavier Font Published by Goodfellow Publishers Limited, (G) Woodeaton, Oxford, OX3 9TJ http://www.goodfellowpublishers.com Copyright © Goodfellow Publishers 2012 All rights reserved. The text of this publication, or any part thereof, may not be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, storage in an information retrieval system, or otherwise, without prior permission of the publisher or under licence from the Copyright Licensing Agency Limited. Further details of such licences (for reprographic reproduction) may be obtained from the Copyright Licensing Agency Limited, of Saffron House, 6–10 Kirby Street, London EC1N 8TS. Design and typesetting by P.K. McBride, www.macbride.org.uk 2 Progress in Sustainable Tourism: Issue 1, December 2011 Contents Editorial 3 Reasons to be hopeful 6 John de Vial Carbon Understanding carbon budgets and the safe climate space for responsible tourism 11 John Broderick and Kevin Anderson Responsible Aviation: Setting the Agenda 15 Andreas Walmsley and Harold Goodwin Hotel companies and carbon footprints – consensus for clarity 25 Francesca Leadlay Supply Chains and Employment Sustainable Supply Chain Management: A Research Framework 29 Karen Cripps and Xavier Font, Selling Culture to Package Tourists 44 Janet Thorne The Gambia: A Responsible Tourism Update 57 Adama Bah “When I Was a Child I Had a Dream – I Wanted to Become a Chef” 61 Nicole Häusler Large
    [Show full text]
  • Level 3 Certificate in Travel Services (Technical Certificate) (4876-38)
    Level 3 Certificate in Travel Services (Technical Certificate) (4876-38) www.cityandguilds.com Qualification handbook for centres September 2017 Version 3.1 (September 2017) About City & Guilds As the UK’s leading vocational education organisation, City & Guilds is leading the talent revolution by inspiring people to unlock their potential and develop their skills. We offer over 500 qualifications across 28 industries through 8500 centres worldwide and award around two million certificates every year. City & Guilds is recognised and respected by employers across the world as a sign of quality and exceptional training. City & Guilds Group The City & Guilds Group operates from three major hubs: London (servicing Europe, the Caribbean and Americas), Johannesburg (servicing Africa), and Singapore (servicing Asia, Australia and New Zealand). The Group also includes the Institute of Leadership & Management (management and leadership qualifications), City & Guilds Land Based Services (land-based qualifications), the Centre for Skills Development (CSD works to improve the policy and practice of vocational education and training worldwide) and Learning Assistant (an online e-portfolio). Copyright The content of this document is, unless otherwise indicated, © The City and Guilds of London Institute and may not be copied, reproduced or distributed without prior written consent. However, approved City & Guilds centres and candidates studying for City & Guilds qualifications may photocopy this document free of charge and/or include a PDF version of it on centre intranets on the following conditions: centre staff may copy the material only for the purpose of teaching candidates working towards a City & Guilds qualification, or for internal administration purposes candidates may copy the material only for their own use when working towards a City & Guilds qualification The Standard Copying Conditions (see the City & Guilds website) also apply.
    [Show full text]