BTEC Level 3 National Travel and Tourism AS1 Interview What experience do you have of the travel and tourism sector? Interview a family member about a holiday or trip they have been on (the most recent they can think of) and make notes on all the aspects of the trip using the following table. Question Response Sector component Where did you (or someone else) book the holiday or trip? What did the holiday or trip include? What documents did you need for travel? How did you travel? Where did you stay? What facilities did you use while you were away? What sources of information did you use prior to going away? What sources of information did you use whilst away? Complete the second column with your interviewee’s answers and then try to complete the third column with the relevant component of the sector. For example, travelling by plane as a response leads to the transport (air) component of the sector. Keep all your information for a group discussion. Discuss how many of the components are needed for a holiday. Are any more important than others? 10 © Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free. BTEC Level 3 National Travel and Tourism Unit 1 Investigating the travel and tourism sector AS2 Trip of a lifetime Design a diagram to illustrate the links between the different components of the travel and tourism sector. Include text, pictures, diagrams and cuttings showing different types of organisation and how they are linked. Make some explanatory notes that could be displayed alongside. Your diagram should relate to the following scenario. Panday Rafir is going on the trip of a lifetime to Australia. Her dad has given her £4,000 to spend. She has made a list of all the things she needs to do to plan her trip. Of course, she may use travel agents or other organisations to do some of the things on her list. Your poster or diagram should indicate the various components of the sector that Panday will use and how they link together. For example, if a travel agent contacts an airline to book Panday’s ticket to Australia, the travel agent is linked to the airline, as they book a ticket using the airline’s reservation system and get paid a commission by the airline for making the booking. Remember to add explanatory notes to make the different links clear. Here is Panday’s list. Tick each item as it is dealt with. To Do: ● Find out about Perth and Sydney to plan where to go and what to see ● Book a ticket from Sydney to Perth ● Research prices of air tickets to Sydney from London and book ● Visit Trailfinders to ask their advice on tickets ● Find out if there is any government advice about travelling to Australia ● Arrange to collect mail somewhere in Sydney ● Get a passport ● Get a visa ● Find out any medical requirements ● Arrange a place to stay for the first few nights in Sydney ● Get some Australian dollars and a pay-as-you go credit card ● Get insured ● Buy a rucksack © Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free. 11 BTEC Level 3 National Travel and Tourism AS3 Profit or not? Who does what? Match up the organisations with the different sectors. Fill in the table below, listing whether the organisations shown are in the profit or not-for-profit sector. Organisation Profit or not-for-profit Brighton Tourist Information Centre The National Trust Department for Culture, Media and Sport TUI Tourism Concern East of England Development Agency Holiday Inn Ryanair English Heritage Travel Weekly The National Portrait Gallery Alton Towers The Museum of the Moving Image Civil Aviation Authority Youth Hostel Association 12 © Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free. BTEC Level 3 National Travel and Tourism Unit 1 Investigating the travel and tourism sector AS4 National Air Traffic Services (NATS) Read the following extract from the NATS website. NATS provides air traffic control services at 15 of the UK’s biggest airports, and ‘en route’ air traffic services for aircraft flying through UK airspace. This year we will handle more than 2 million flights carrying over 220 million passengers. We compete for our business at the airports and have won all 15 of our contracts by being extremely good at what we do and the service we can offer. In 2005, we won our first overseas contract, for RAF Gibraltar. We operate under licence from the Civil Aviation Authority. NATS currently provides ‘en route’ air traffic control services from four centres: ● London Area Control Centre at Swanwick, Hampshire ● London Terminal Control Centre at West Drayton, Middlesex ● Scottish Area Control Centre and Oceanic Area Control Centre at Prestwick, Ayrshire ● Manchester Area Control Centre located at Manchester Airport. NATS’ long-term strategy is to rationalise its operations to two centres – the Swanwick Centre in Hampshire and a new Prestwick Centre alongside our existing centre in Ayrshire, opened in 2009. NATS operates at all six BAA airports including Heathrow, the world’s busiest for international traffic. It also handles traffic at Gatwick, the world’s busiest single runway airport and other key regional gateways such as Manchester, Birmingham and Glasgow and at developing airports such as London City, Luton, Southampton and Farnborough. 1. Find out the ownership of NATS and make notes. 2. Summarise the main role of NATS. 3. Find out if NATS offers any other services. If so, note what they are. Stretch NATS wins its contracts against other service providers. Who are they? Who else provides air traffic control services in the UK? Find out and see what their performance record is like. © Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free. 13 BTEC Level 3 National Travel and Tourism AS7 Key travel and tourism organisations Complete the following table with information about the roles and responsibilities of key travel and tourism organisations. Organisation Website address Role and responsibility Examples of members Association of Independent Tour Operators (AITO) Federation of Tour Operators (FTO) ABTA – The Travel Association English Heritage Passenger Shipping Association The National Trust Stretch Using a range of resources such as newspapers, travel journals and the Internet, carry out research to find out what these organisations are currently up to. 14 © Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free. BTEC Level 3 National Travel and Tourism Unit 1 Investigating the travel and tourism sector AS8 New developments in travel and tourism What are the new developments? Research some new developments in travel and tourism by reading current travel sections in the travel trade magazines and online. Look for examples of the use of new technology in transport, and the introduction of new destinations and the targeting of new markets by tour operators. Look at the introduction of the Dreamliner. Look at the upcoming new destinations for 2019. Transport development Choose a current development in transport. Examples could be the introduction of a new aeroplane, a new high-speed rail link or a new runway or terminal at an airport. How will the new technology affect tourism? © Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free. 15 BTEC Level 3 National Travel and Tourism AS9 Analysis and evaluation The table below shows the number of passengers who travelled within the European Union from the UK, by ferry or through the Channel Tunnel. Year Dover Other East Coast Channel Total (‘000s) Air (‘000s) seaports Channel ports (‘000s) Tunnel (‘000s) ports (‘000s) (‘000s) 1999 4,972 2,256 595 5,849 13,672 23,740 2000 4,674 1,960 605 5,732 12,971 26,307 2004 4,259 1,773 739 4,804 11,575 38,207 2007 4,082 1,461 624 4,637 10,804 42,600 2008 3,938 1,320 666 4,813 10,737 42,120 1. Concentrating on the Dover, other and East Coast seaports and Channel Tunnel data, identify any significant increase or decrease and explain possible reasons for them. 2. Compare the total data for all seaports and Channel Tunnel against the data for air travel and explain possible reasons for increases and decreases in either form of transport. 16 © Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free. BTEC Level 3 National Travel and Tourism Unit 1 Investigating the travel and tourism sector AS12 UK residents’ visits abroad Study the statistics shown in the table below. Year Visits abroad by UK residents (thousands) 1982 20,611 1987 27,447 1992 33,836 1997 45,957 2002 59,377 2008 69,011 Source: International Passenger Survey. To obtain a secure link to this website, see the Hotlinks section on page viii. Find some up-to-date statistics and then write some notes commenting on: ● the changes year to year ● the overall trend ● the impact of the trend on organisations in the UK travel and tourism sector. © Pearson Education Ltd 2010. Copying permitted for purchasing institution only. This material is not copyright free. 17 BTEC Level 3 National Travel and Tourism AS13 Changes Task 1: Lifestyles Scenario: 1970 Frank Bratby is planning his annual family holiday with his wife, Margaret, and their two daughters. They go in June when their northern town has its annual two week ‘Wakes’ period. Then all the factories, shops and schools close and most people go away.