THE PERFECT TEAM FOR EVERY STOP. The perfect Team for every Stop

From ticketing to operations - with AHS as your reliable and competent partner you will be in good hands right from the beginning. All our services are according to AHM 810.

Like a pit stop at Formula 1, safety, reliability and speed are the most important requirements for handling the turnaround of your aircraft. We are your partner on the ground! Whether passen- ger or cargo handling, lost and found services or IATA ticketing, whether you are a regional carrier or a global player: we are the experienced one-stop shop for all your needs. As one of ’s leading Handling Company we are offering excellent and high quality services at 15 German airports. AHS Group in Germany

The Locations and Contacts of our Network

AHS Hamburg Aviation Handling Services GmbH Airport Terminal 1 | D-22335 Hamburg Station Manager: Mr A. Opitz [email protected] hamburg

AHS Bremen Aviation Handling Services GmbH bremen Flughafenstraße 21 | D-28199 Bremen Station Manager: Mr A. Abitzsch [email protected] hannover AHS Hannover Aviation Handling Services GmbH Airport Terminal C | D-30662 Hannover münster/osnabrück Station Manager: Mr T. Breckerbohm [email protected] düsseldorf AHS Düsseldorf Aviation Handling Services GmbH euroground Airport Terminal B | D-40474 Düsseldorf dresden Station Manager: Mr B. Obalek [email protected] köln leipzig AHS EuroGround GmbH & Co. KG Terminalring 1 | D-40474 Düsseldorf Station Manager: Mr M. Latta [email protected] AHS Berlin Aviation Handling Services GmbH Airport Berlin-Schönefeld | D-12521 Berlin nürnberg Station Manager: Mrs D. Janek [email protected] AHS Köln Aviation Handling Services GmbH Flughafen Terminal 1 | D-51129 Köln Station Manager: Mr U. Breuer [email protected] AHS Frankfurt GmbH & Co. KG Airport Terminal 2 | D-60549 Frankfurt F friedrichshafen münchen Station Manager: Mr T. Worst [email protected] AHS München Aviation Handling Services GmbH Postfach 24 13 19 | D-85335 München Station Manager: Mr A. Stitterich [email protected] SGS Stuttgart Ground Services GmbH ASD Airport Services Dresden GmbH Postfach 23 04 11 | D-70624 Dresden Terminal | D-01109 Dresden Station Manager: Mrs A. Fischer [email protected] Station Manager: Mr S. Weinmann stephan.weinmann@.de FMO Münster / Osnabrück Passenger Services GmbH ASL Airport Services Leipzig GmbH Hüttruper Heide 71-81 | D-48268 Greven Terminalring 13 | D-04435 Leipzig Station Manager: Mr M. Gertken [email protected] Station Manager: Mr S. Weinmann [email protected] AirPart Nürnberg GmbH ASF Airport Services Friedrichshafen GmbH Airport Nürnberg | D-90411 Nürnberg Am Flughafen 64 | D-88046 Friedrichshafen Station Manager: Mr J. Bruns [email protected] Station Manager: Mr M. Rosenthal [email protected] Passenger Services

Check in, Boarding and Baggage Tracing

Our staff from the passenger services department assures a smooth process for your passengers and their luggage, both at the check-in desk and gate as well as at the lost and found counter. We represent your interests at the airport and we are the first contact point for your guests, hence their wishes and needs have top priority for us.

Some of our services:

• Check-in in various DCS systems and gate services • Excess baggage handling • Auxiliary services • Lost and found services • Unaccompanied minors services

Operations

Safety is Our First Priority

Our well trained employees in Operations make sure, that your flights are handled safely, punctualy, with high quality and according to your specific requirements in order to assure an on- time turnaround. Our staff coordinates the communication and processes between all involved parties and suppliers, while at the same time taking care of your crew and their needs. The attention we pay to safety and quality is our highest priority!

Some of our services:

• Load Control / Weight & Balance • Preparation of flight-related documents / Crew briefing • Ramp Supervision and Ramp Coordination • ULD Management • Walk Out / Push Back Assistance • Crew Transport and Assistance Tickets & Service

Our IATA Experts on the Scene

Rebooking flights, taking care of your passengers in case of can- cellations, selling tickets or taking care of flight-related auxiliaries, our IATA professionals at the ticket desk look after your passen- gers and their needs.

Some of our services:

• Ticket sales • Excess baggage handling • Auxiliary services • Rebooking and cancellation services • Flight irregularity services • Tour operator services conciairge by AHS

Our customized Services

Conciairge - Executive Handling by AHS is your experienced partner for all flight related matters, starting with priority and spe- cial services for you as a passenger to a complete VIP handling of your aircraft. Feel free to contact us in case of questions or for an individualized offer.

Priority Service: Executive Handling:

• Priority check in • VIP Service • Fast lane security check • Operations / Ramp Supervision • Access to airport lounge • Weather / NOTAM Briefing • Hotel reservation • ATC- and Slot Coordination • Arrange of chauffeur services • Arrange of hotel reservations • Access to VIP Lounge • Cleaning, Catering, Fuel and de-icing Our Customers at a Glance

The of the AHS network

The Sales Team Among our more than 130 customers are globally operating full service airlines, low-cost carriers as well as regional airlines. Our Service Professionals Adria Airways Airlines Our Marketing& Sales team is located at the AHS Headquarter at Danish Air Transport Norwegian Air Shuttle Hamburg airport DC Aviation Aeroflot-Don [email protected] Aeronova Orenair Afriqiyah Airways Eastern Airways Aviation EasyJet Rossiya Royal Air Force Air Bucharest Egyptair Ellinair Air Dolomiti SAS Enter Air Small Planet Airlines Air Evelop Smart Wings Sun Air of Scandinavia Etihad Regional SunExpress Eurofly SWISS Air VIA Tailwind AirExplore Farnair TAP Portugal AIS Airlines FedEx Express Thomas Cook Airlines Prof. Dr. Martin Roll Amélie Charisius Nadia Haijoubi Alba Servizi Thomson Airways Managing Director (Chairman) Managing Director Director Marketing&Sales Titan Airways FlyEgypt TNT Airways Israel Airlines Trade Air ASL Airlines France Airlines ASL Airlines Ireland Transavia France ASL Airlines GlobeAir TUI Airlines Nederland Atlantic Airways TUIfly TUIfly Nordic AtlasGlobal HOP! HTM Jet Service Avanti Air Hyperion Aviation TwinJet Uta Kretschmar Britta Mertesdorf Stephan Schöne Belarusian Airlines Ukraine International Marketing&Sales Marketing&Sales Marketing&Sales Binair BMI Regional Jet2.com Aviation BRA Braathens Regional Jetairfly KLM Cityhopper Airlines KLM WDL Aviation Bulgarian Air Charter Welcome Air LOT Polish Airlines West Air Wind Rose Aviation Windrose Air Jetcharter CityJet Malmö Aviation Wizz Air Benjamin Brötzmann Philipp Oesterle Victoria Stein WOW air Marketing&Sales Marketing&Sales Marketing&Sales Corendon Mistral Air Yakutia Airlines Passengers & Flights

The year 2017 of AHS Network in Numbers

About 317.000 flights with more than 37 million passengers were handled by the AHS stations of our network in the last year. Flights out Passengers out

AHS Hamburg 56.025 6.912.714

AHS Bremen 11.542 1.227.387

AHS Hannover 23.482 2.525.327

AHS Düsseldorf 83.265 9.940.947

AHS Berlin 5.335 753.820

AHS Köln 36.331 4.416.852

AHS Frankfurt 12.863 1.537.133

AHS München 15.966 2.135.593

SGS Stuttgart 47.359 5.262.996

FMO Münster/Osn. 5.388 474.006

AirPart Nürnberg 15.400 1.526.000

ASD Dresden 1.815 176.006

ASL Leipzig 243 33.296

ASF Friedrichshafen 2.119 163.730

TOTAL 317.133 37.085.807