Business Transformation & Operational Excellence Industry Awards 2020 - Finalist Announced.
We are proud to announce on January 15th, 2020, the shortlist of finalists from fifteen categories selected by the i ndependent judging panel, for the 2020 Business Transformation & Operational Excellence Industry Awards program. Listed by category, the finalists are:
Project Awards Finalists
Best Achievement in Cultural Transformation & Sustainability to deliver a high performing Enterprise Excellence culture IBM - Leveraging Employee Engagement with Empowerment Capgemini Polska Sp. z o.o. - People Engagement Program (PEP!) BRP - Deliver manufacturing excellence Cisco Systems - Diverse Talent Accelerators Cognizant Technology Solutions - CTS - Cultural Transformation through WorkForce Management Cognizant Technology Solutions - CTS - Cultural Transformation to deliver high performance in Life Sciences Gateway Health - S tars Quality Organizational Transformation Ingersoll Rand - Ingersoll Rand / Team Leader Development Program Orange County Property Appraiser - O CPA - B est Achievement in Cultural Transformation & Sustainability Delane Consulting & Talent Management - Lean Business Agility
Be st Achievement in Data Analytics enabling Operational Excellence Cisco Systems - Diverse Talent Accelerators Cognizant Technology Solutions - CTS - Data Analytics - AI based predictive analytics for employees Cognizant Technology Solutions - CTS - Data Analytics in Banking and Financial Services IBM - Winning by Predicting Data IBM - IBM Q2C COGNITIVE ADVISOR
Best Achievement in Operational Excellence to deliver an outstanding Customer Experience Excellence Cognizant Technology Solutions - CTS - Outstanding Customer Experience using predictive analytics Blue Cross Blue Shield of Michigan - BCBSM's Customer Experience Journey Cognizant Technology Solutions - CTS - Outstanding Customer Experience - Using AI for Customer Feedback Analysis IBM - CAIR - Client Advocacy Powered by AI Lincoln Financial Group - Secure Sites Migration/Lincoln Financial/Scott Roth Marriott International - Delivering Improved Customer Satisfaction and Operating Efficiency by Transforming and Implementing a World-Class Service Delivery Model McDonald's Corporation - McDonald's Digital Acceleration Project MPIPHP - Rolling Out The OpEx Red Carpet For Industry Members Orange County Property Appraiser - O CPA Best Achievement in Operational Excellence to deliver an Outstanding Customer Experience Excellence
Best Achievement in Visual Management IBM - Clarity - Competitive Insights Engine Powered by AI Blue Cross Blue Shield of Michigan - B CBSM's Servicing Command Center
Best Achievement in Operational Excellence to deliver an outstanding Value Creation or Innovation Execution project Cisco - Cisco's Travel and Expense Transformation via Sap Concur Cognizant Technology Solutions - CTS - Value Creation to client by reducing Time to Market of mapping solutions HP - ERP Transformation – Completely reinventing HP f rom the inside out to deliver simplicity to our customers and partners IBM - Excellence in Acceleration of Offerings Launch Petronas - Value Creation and Innovation through Innovative C reative Circle and Value Improvement Program Touch-A-Life Foundation Inc - T AL Giving /Touch-A-Life Foundation/Tej Gundavelli Lighthouse - Project CORE
Best Achievement in Operational Excellence to deliver Business Transformation Capgemini Polska Sp. z o.o. - Digital Global Enterprise Model IBM - TLDP (Transformational Leadership Development Program) Blue Cross Blue Shield of Michigan - BCBSM's BlueFIT BRP - Deliver manufacturing excellence Cisco - Travel and Expense Transformation Cognizant Technology Solutions - CTS - Business Transformation through BPaas solutions in Healthcare Delane Consulting & Talent Management - Lean Business Agility Enzen - The UK Power Networks Business Transformation Programme HP - ERP Transformation – Completely reinventing HP from the inside out to deliver simplicity to our customers and partners IBM - BlueSeller – Cognitive one stop shopping to simplify sellers’ experience Novolex - Transforming the Novolex Way - Building One Novolex Through Operational Excellence Wells Fargo - Dynamic Sales Order Form Cognizant Technology Solutions - CTS - Digital Finance - Order to Cash - Business Transformation
Best Achievement in Operational Excellence to deliver Digital Transformation HP - Micro services Acceleration Platform BBAM US LP - Fly Forward/Technical Program Management Solix Technologies Inc - SOLIXCloud/Solix Technologies Inc HP - FCO CoE in Finance BMO Financial Group - BMO Retail Investments Digitization Capgemini Polska Sp. z o.o. - Digital Global Enterprise Model Cisco - Cisco's Travel and Expense Transformation Cognizant Technology Solutions - Digital Transformation in market research and patient support Duke Energy - Duke Energy becoming the world’s first digital utility HP - ERP Transformation – Completely reinventing HP from the inside out t o deliver simplicity to our customers and partners IBM - The Road to a Cognitive Accounts Receivable Digitate - Loblaw and Digitate McDonald's Corporation - McDonald's Digital Acceleration Project Petronas - Unlocking new ways of working that achieves Operational Excellence IBM - Blockchain Technology in Enterprise Asset Management- (BEAM)
Best Achievement in Technology Enabled Process Automation (Robotic Process Automation, Machine Learning, Cognitive Learning, Blockchain etc) Cognizant Technology Solutions - Case Initiation Process Cognizant Technology Solutions - Smart Email Solution Bancolombia - Enabling A Digital Workforce In Bancolombia IBM - AP Program Management Reporting System IBM - HENRY – Smart Bid Management IBM - Using Augmented Intelligence to Empower Operations HP - Sales Quota prediction and deployment using Machine Learning Mayo Clinic - Mayo Clinic and IBM Watson- Giving Hope to Cancer Patients Verizon - Verizon Digital Network Assistant (DNA)
Organizational Awards Finalists
Best Achievement of Operational Excellence in Manufacturing Flex - Flex Milpitas Journey of Innovation through Business Excellence G-CON Manufacturing, Inc. - G-CON’s Prefabricated Clean Room PODs LION - LION Operational Excellence
Best Achievement of Operational Excellence in Internet, Education, Media & Technology Southern New Hampshire University - SNHU D2L Transformation Southern New Hampshire University - Technology and Transformation Cisco - Sales Acquisition Integration and Divestitures
Best Achievement of Operational Excellence in Healthcare Cleveland Clinic - Comprehensive STEMI Protocol/ Cleveland Clinic NTT DATA - HEURI & HEURI NeuroINSIGHT – Predict and Prescribe in Real-Time
Best Achievement of Operational Excellence in Government BOCC Palm Beach County - Operational Excellence Overhaul Colorado Department of Transportation - Saves Time and Money Paving the Way to Digital with E-Signatures
Business Achievement of Operational Excellence in Business Products & Services IBM - Global Rollout - B usiness Products & Services - Devices Delane Consulting & Talent Management - Lean Business Agility
Personality Awards Finalists
Operational Excellence Business Unit President of the Year Award Bruce Lowthers - President of Banking Solutions - FIS Zabidi Ahmad - Managing Director and Chief Executive Officer - PETRONAS Penapisan (Terengganu) Sdn. Bhd. (PP(T)SB), a PETRONAS Refinery Complex
Operational Excellence Outstanding Leader of the Year Award Brian Savoy - Senior Vice President and Chief Transformation & Administrative Officer - Duke Energy Rick Singh - Orange County Property Appraiser’s Office (OCPA) Daniel Weaver - VP of Quality Stars, and Risk Adjustment - Gateway Health Plan Mohd Jamal Haron - Head of Plant - Petronas
Platinum Awards
The following Platinum Awards cannot be entered for. The winners will be selected by the judges from across a range of categories.
The Platinum Award for Best Achievement in Organizational Operational Excellence The Platinum Award for Best Achievement in an Operational Excellence Project
The winners for all categories and for The Platinum Awards will be announced at The Business Transformation & Operational Excellence Summit & Industry Awards o n Wednesday March 25th, 2020, 7.30pm, i n the V enetian Ballroom a t the L oews Portofino Bay Hotel at Universal Orlando Resort®
The Gala Awards Reception & Program coincides with the Business Transformation & Operational Excellence World Summit, the largest senior-level annual event for the Operational Excellence executives. Click to access the a genda, view the c urrent speakers, and w atch the highlights video from last year.