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These options cover the country’s 2,166,086 square kilometers – Main challenges where cables run above ground because of the harsh, icy TELE-POST Greenland needed a conditions and terrain made mostly of rock. cooperative vendor with flexible solutions to meet customers’ Zyxel did not demand TELE-POST Greenland purchase a various connectivity needs. minimum number of like some of Zyxel’s competitors. Delivering Zyxel’s flexibility was an important differentiator for TELE-POST connectivity using existing Greenland’s selection. In sum, Zyxel supplied exactly what copper landlines for VDSL and TELE-POST Greenland needed, with multiple options for over the air with their robust LTE different connectivity situations. network was the main priority.

Another key differentiator was the Zyxel employees, who were Zyxel solutions knowledgeable and easy to work with. Some of the other • Zyxel’s VMG8825 - a dual-band companies TELE-POST Greenland considered were overly AC VDSL2 combo WAN aggressive, using the “hard-sell” method. Gigabit IAD, providing high-speed VDSL The cooperative nature of Zyxel employees – and the company’s access. It delivers speeds of up ability to supply top-notch, flexible equipment – solidified the to 1.7 Gbps over 5 GHz and 600 agreement. TELE-POST Greenland chose Zyxel’s VMG8825, a Mbps over 2.4 GHz. It also offers dual-band wireless solution that provides elevated user Multi-User MIMO (MU-MIMO) enjoyment and high-speed VDSL internet access to meet the and beamforming for worldwide market requirements for triple-play services. simultaneous, lag free streaming and gaming And planning to integrate Lifemote into modems, TELE-POST experiences. Greenland will receive real-time WiFi behavior, enabling the company to remotely troubleshoot and diagnose technology. Core benefits Joining TELE-POST Greenland in keeping Automatically diagnosing problems improves customer • Provides elevated user experience and makes deploying technicians unnecessary. enjoyment and high-speed entire country connected Lifemote is a SaaS platform for ISPs that uses AI to proactively VDSL internet access. find and fix network issues. • Integrates Lifemote into modems to enable remote TELE-POST Greenland is the largest “It’s critical that TELE-POST Greenland can deliver connectivity troubleshooting and diagnosis, company in Greenland, notoriously the world’s largest island. speeds to keep up with expanding in-home technology, improving subscriber Headquartered in Nuuk and owned by Greenland’s regardless of the customer location or size,” said Karsten experience and making government, TELE-POST Greenland provides broadband and Gewecke, Sr. VP, Head of Zyxel EMEA Regional BU deploying technicians cellular service to the 56,000 citizens spread across the world’s unnecessary. least densely populated region. “We’ve had nothing but great cooperation from Zyxel, from • The cooperative nature of Zyxel TELE-POST Greenland is the sending us test modems before buying to connecting directly employees and the company’s TELE-POST Greenland’s staff of approximately 360 people country’s sole with technicians – not account managers – when we needed ability to supply top-notch, works across the island to provide telecommunications, IT and telecommunications provider. It assistance. When looking to change vendors, Zyxel was the only flexible equipment. postal services for the entire country. delivers broadband and cellular company flexible enough to deliver exactly what we needed. • Supply exactly what service to citizens widely I had a gut feeling we would work well together, and that has TELE-POST Greenland needs All settlements have broadband internet and GSM phone dispersed across the nation, proven true,” said Taatsiannguaq Fleischer, Product Manager of with multiple portfolio options service, and even the smallest village is connected to the despite the region’s harsh Arctic TELE-POST Greenland. for different connectivity outside world through , TV and telephone link. weather. situations.

Through its partnership with Zyxel Communications, TELE-POST Greenland is able to provide connectivity to people “When looking to change in cities where DSL and cable are available; to smaller villages vendors, Zyxel was the only using LTE-A modems; and to the East Coast of the country, company flexible enough to which uses satellite connections. deliver exactly what we needed. I had a gut feeling we TELE-POST Greenland provides connectivity to most citizens of would work well together, and the vast island. In more densely populated areas where DSL is that has proven true.” available, it uses VDSL for solid high-speed internet. In smaller villages where DSL is not available, TELE-POST Greenland relies on their robust LTE-A to provide Taatsiannguaq Fleischer Access (FWA) to customer’s homes using a variety of Zyxel Product Manager, TELE-POST indoor and outdoor LTE routers. Most remote locations require Greenland satellite connections.

Customer story TELE-POST Greenland These options cover the country’s 2,166,086 square kilometers – Main challenges where cables run above ground because of the harsh, icy TELE-POST Greenland needed a conditions and terrain made mostly of rock. cooperative vendor with flexible solutions to meet customers’ Zyxel did not demand TELE-POST Greenland purchase a various connectivity needs. minimum number of modems like some of Zyxel’s competitors. Delivering broadband Zyxel’s flexibility was an important differentiator for TELE-POST connectivity using existing Greenland’s selection. In sum, Zyxel supplied exactly what copper landlines for VDSL and TELE-POST Greenland needed, with multiple options for over the air with their robust LTE different connectivity situations. network was the main priority.

Another key differentiator was the Zyxel employees, who were Zyxel solutions knowledgeable and easy to work with. Some of the other • Zyxel’s VMG8825 - a dual-band companies TELE-POST Greenland considered were overly wireless AC VDSL2 combo WAN aggressive, using the “hard-sell” method. Gigabit IAD, providing high-speed VDSL internet The cooperative nature of Zyxel employees – and the company’s access. It delivers speeds of up ability to supply top-notch, flexible equipment – solidified the to 1.7 Gbps over 5 GHz and 600 agreement. TELE-POST Greenland chose Zyxel’s VMG8825, a Mbps over 2.4 GHz. It also offers dual-band wireless solution that provides elevated user Multi-User MIMO (MU-MIMO) enjoyment and high-speed VDSL internet access to meet the and beamforming for worldwide market requirements for triple-play services. simultaneous, lag free streaming and gaming And planning to integrate Lifemote into modems, TELE-POST experiences. Greenland will receive real-time WiFi behavior, enabling the company to remotely troubleshoot and diagnose technology. Core benefits Automatically diagnosing problems improves customer • Provides elevated user experience and makes deploying technicians unnecessary. enjoyment and high-speed Lifemote is a SaaS platform for ISPs that uses AI to proactively VDSL internet access. find and fix network issues. • Integrates Lifemote into modems to enable remote TELE-POST Greenland is the largest telecommunications “It’s critical that TELE-POST Greenland can deliver connectivity troubleshooting and diagnosis, company in Greenland, notoriously the world’s largest island. speeds to keep up with expanding in-home technology, improving subscriber Headquartered in Nuuk and owned by Greenland’s regardless of the customer location or size,” said Karsten experience and making government, TELE-POST Greenland provides broadband and Gewecke, Sr. VP, Head of Zyxel EMEA Regional BU deploying technicians cellular service to the 56,000 citizens spread across the world’s unnecessary. least densely populated region. “We’ve had nothing but great cooperation from Zyxel, from • The cooperative nature of Zyxel sending us test modems before buying to connecting directly employees and the company’s TELE-POST Greenland’s staff of approximately 360 people with technicians – not account managers – when we needed ability to supply top-notch, works across the island to provide telecommunications, IT and assistance. When looking to change vendors, Zyxel was the only flexible equipment. postal services for the entire country. company flexible enough to deliver exactly what we needed. • Supply exactly what I had a gut feeling we would work well together, and that has TELE-POST Greenland needs All settlements have broadband internet and GSM phone proven true,” said Taatsiannguaq Fleischer, Product Manager of with multiple portfolio options service, and even the smallest village is connected to the TELE-POST Greenland. for different connectivity outside world through radio, TV and telephone link. situations.

Through its partnership with Zyxel Communications, TELE-POST Greenland is able to provide connectivity to people “When looking to change Featured products in cities where DSL and cable are available; to smaller villages vendors, Zyxel was the only using LTE-A 4G modems; and to the East Coast of the country, company flexible enough to VMG8825 which uses satellite connections. deliver exactly what we Dual-Band Wireless AC2400 VDSL2 needed. I had a gut feeling we Gigabit IAD TELE-POST Greenland provides connectivity to most citizens of would work well together, and • Zyxel MPro Mesh® Solutions (compliant with • VDSL2 supports super vectoring up to profile 35b the vast island. In more densely populated areas where DSL is that has proven true.” EasyMesh standards) • Zyxel-developed OPAL for superior flexibility and available, it uses VDSL for solid high-speed internet. In smaller • Remote management via TR-069 and TR-181 i2 faster time-to-market villages where DSL is not available, TELE-POST Greenland relies • NAT, firewall with SPI and DoS for better security on their robust LTE-A cellular network to provide Fixed Wireless • VoIP SIP protocol with 3-way conference calls Access (FWA) to customer’s homes using a variety of Zyxel indoor and outdoor LTE routers. Most remote locations require satellite connections. For more product information, visit us on the web at https://service-provider.zyxel.com Copyright © 2021 Zyxel and/or its affiliates. All rights reserved. All specifications are subject to change without notice.

Customer story TELE-POST Greenland