RTR NET NEUTRALITY REPORT Report in accordance with Art. 5(1) of the TSM Regulation and Par. 182–183 of the BEREC Guidelines on the Implementation by National Regulators of European Net Neutrality Rules 2020 www.rtr.at 2020 Austrian Regulatory Authority for Broadcasting and Telecommunications (Rundfunk und Telekom Regulierungs-GmbH) Mariahilfer Straße 77–79, 1060 Vienna, Austria Tel.: +43 (0)1 58058-0; fax: +43 (0)1 58058-9191; e-mail:
[email protected] www.rtr.at RTR NET NEUTRALITY REPORT 2020 Report in accordance with Art. 5(1) of the TSM Regulation and Par. 182–183 of the BEREC Guidelines on the Implementation by National Regulators of European Net Neutrality Rules Contents Contents Net Neutrality Report 2020 1 Preface and executive summary 6 2 Introduction: stakeholders and institutions in enforcement 10 3 Timeline of regulatory authority activities 14 4 Potential violations of net neutrality and associated procedures 16 4.1 Blocking of TCP/UDP ports or protocols 19 4.2 Private IP addresses and services 21 4.3 Disconnection of IP connections 22 4.4 Blocking websites due to copyright claims 22 4.5 Decisions concerning Art. 4 TSM Regulation 24 4.6 Review of R 3/16 by the BVwG 25 4.7 Overview of suspected breaches of net neutrality 28 4.8 Measures taken/applied in accordance with Art. 5(1) 29 4.9 Zero-rating monitoring activities 32 5 Other indicators and activities 38 5.1 RTR conciliation procedures 38 5.2 General requests 39 5.3 Indicators of continuous availability of non-discriminatory IAS 39 6 Focus Topic: internet during the corona crisis 48 6.1 Traffic management measures in accordance with Art.