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Terms and conditions

What is included in the Course charged to the student. The non-included EF activities must Cancellation Protection fee, Visa Fee insurance coverage includes be used during the course and fee and Courier fee are 1. Chosen Language course illness/accident, repatriation, will not be refunded if unused at non-refundable. 2. Shared room in a interruption, theft, delay and the end of the course. Cancellation conditions for flight with half board (breakfast & liability. Full terms of the tickets are communicated dinner Mon-Fri and all meals on insurance can be found on www. Special Interest Lessons (SPIN separately. weekends) or in select erikainsurance.com. A student lessons) residences wishing to renounce this The selection of SPIN lessons For all destinations outside the 3. Online pre- and post-course coverage must fill out EF’s proof varies from one EF International USA for up to three (for general/ of insurance document and Language Campus to another For cancellations prior to 60 days 105 summer courses) or six months provide EF with a copy of the and are subject to change due to before program start, EF charges (for intensive/exam courses) alternative insurance policy in availability. SPIN classes can be the 20% of the Course Fee and The Course Fee comprises two English, no later than 15 days taught in class or online. accommodation supplements. elements: The Tuition Fee (40%) before the due date of the final For cancellations between 31 for lessons and the Student invoice. Students enrolling at a EF’s Learning Guarantee and 60 days before program Services Fee (60%) for other school in Australia are required Cover of student’s costs under start, EF charges 40% of the items including homestay by the Australian government to the Learning Guarantee only Course Fee and accommodation accommodation. obtain medical insurance with an applies to the Tuition Fee. supplements. Accommodation is available from Australian company. EF can offer For cancellations between 8 and the Sunday immediately students Allianz Private Internship or Volunteer 30 days before program start, EF preceding the student’s Monday Insurance for purchase. Contact Experience Program charges 60% of the Course Fee start date until the Saturday after us for more information. Parents The EF Internship or Volunteer and accommodation supple- the course ends. and guardians of students under Experience Program is available ments. the age of 18 (19 for students at an additional fee. Included in For cancellations 7 days or less What is not included in the traveling to Vancouver, Canada) this fee is a preparation program before program start, EF charges Course Fee are required to sign a Medical and up to 100 hours of part-time the full Course Fee and 1. Enrollment Fee of USD195 for Release Waiver. unpaid work or volunteer accommodation supplements. courses up to 8 weeks, USD295 experience. Internship and for courses of 9 weeks or more Cancellation Protection volunteer experience programs For destinations in the USA 2. EF Course Materials EF Cancellation Protection is vary according to visa regula- For cancellations prior to 60 days 3. Insurance available upon enrollment and tions and are therefore not before program start, EF only charged as a one-time, guaranteed to all students. charges the Program Deposit up Methods of Payment non-refundable fee of USD 95. to a maximum amount of USD EF accepts the following This covers cancellations before Arrival Airport Transfers 500. payment methods: departure due to illness. A The transfer service is offered For cancellations 60 days or less 1. By bank transfer directly to the doctor’s documentation is between 7:00 and 21:00 hours before program start, EF charges Organizer: needed within 10 days of the local time on Sundays. If students USD 500 to cover the cost of Name of Bank: Credit Suisse claim. arrive at any other time, EF can housing administration and the Address: Schwanenplatz 8, 6004 arrange a special transfer at an Program Deposit up to a Lucern, Switzerland School Breaks and Public additional fee. If several students maximum amount of USD 500. Account holder: EF Language Holidays are picked up at the same time, Colleges Ltd On public holidays, EF there may be a waiting periods For destinations in the USA if Account holder address: International Language before the transfer. the student is already in the USA Haldenstrasse 4, 6006 Campuses will be closed and with an EF sponsored F1 Visa Lucern Switzerland lessons on those dates will not be Group Travel For programs of less than 12 Account: 303195-22-2 made up at a later date. Booked Group Travel includes an EF weeks, EF charges the tuition IBAN: CH25 0483 5030 3195 accommodation is available to Leader and airport transfer to the fees for up to four weeks and 2200 2 students during school breaks accommodation or EF Interna- USD 500 to cover the cost of SWIFT: CRESCHZZ80A and holidays. The number of tional Language Campus and housing administration. 2. By credit card (where school breaks at each EF flights if applicable. The For programs of 12 weeks or applicable) International Language Campus minimum group size for Group more, EF charges the tuition fees 3. To the local EF promotion may vary. Travel is 17 students. Smaller for up to six weeks and USD 500 office or EF representative groups can be arranged for a to cover the cost of housing Please note that cash payment Class Schedules and Atten- “Small Group Supplement”. EF administration. cannot be accepted. Credit card dance maintains the right to cancel fees will apply according to local Classes are offered at all EF group travel arrangements for Withdrawal fees after course laws and regulations. International Language groups smaller than 17 students start Campuses in a block schedule of up to 10 days of departure and in To withdraw from the EF Payment Plan 5 days on Monday to Friday (or such case the student will program, students must inform Enrollment: Enrollment fee and Tuesday to Saturday) from 8:00 receive a full refund of the price the EF School Director and sign Cancellation Protection, due on to 20:00. EF language lessons of the Group Travel If EF cannot the course change notification booking date last at least 40 minutes and are offer alternative programs. form. The date of withdrawal is Program Deposit: 20% of the often held in blocks of 2 x 40 defined as the Saturday of the Course Fee, due 14 days after the minutes. To receive the course Changes before and after week of the last day of class booking date certificate and maintain visa course start date attendance. 2nd Payment: 20% of the Course status, EF students must have an Changes of destination, course EF is not obliged to refund fee, due 45 days after the attendance of at least 80%. type, start date or type of students whose courses are booking date accommodation before terminated due to violation of 3rd Payment: The remaining Course levels departure will result in a EF’s written disciplinary and/or balance, due 60 days prior to the When an EF International rebooking fee of USD 140. In the attendance policies or local, program start date Language Campus has a course event of a change of course start state or federal laws. For late payments EF reserves level of five students or fewer, EF date, the cancellation conditions Charges other than Course Fee the right to charge a late reserves the right to combine will be applied to the original and accommodation supplement payment fee of USD 100. students of different levels in the course start date. are non-refundable. Any promotional offers or same classes. Students making changes to discounts confirmed at the time their course after the start date For all destinations except in the of booking are subject to EF Course Materials will be charged a change fee of USA payments being made on time, EF Course Materials are needed USD140. There is no refund for A withdrawal is effective upon a and not reducing the length of to follow EF course curriculum. downgrades (e.g. change from 4-week notice period for courses the booking. EF Course Material prices are as Intensive course to General shorter than 12 weeks, and an follows: course or change to a less 8-week notice period for courses Coverage English courses: expensive destination). of 12 weeks or longer. The All students must have travel Weeks 1-6: USD45; weeks 7-12: Course Fee and accommodation insurance coverage. EF includes USD85, weeks 13-18: USD135 Cancellation fees before supplements for the time after a tailor-made travel insurance *each additional six week program start the notice period will be fully group policy covering illness/ interval: USD35 Cancellations must be made in refunded. accident, repatriation, Business English: USD30 writing, addressed to the interruption, theft, delay and Non-English courses: USD105 organizer, and submitted to the For destinations in the USA liability. This insurance is EF office, local EF representative - For withdrawals at any point in included in the booking and will Activity Credits or EF School Director. In all the first four weeks, EF may be part of the total amount Purchased Activity Credits for cases, the Enrollment Fee, retain the Course Fee and

www.ef.com/campuses accommodation supplements having a valid and any Selnaustrasse 30, CH-8001 dispute- or capacity-related flight applicable to the first four weeks. applicable visas. Zurich, or via the form available at delays. Any airline fees for rebook- EF will retain the full Course Fee www.ef.com/legal/privacy-pol- ing, rerouting or cancellation for and accommodation supplements Destination specific policies icy/. If the student would like to student's wish to change program, for courses that are shorter than Students booking courses in lodge a complaint, they may destination, course start, or length four weeks. Australia, New Zealand, Singapore contact the supervisory authority are the responsibility of the - For withdrawals after the first and British Columbia (Canada) will in their home country. Please see student. EF reserves the right to four weeks but before or at the receive specific local terms and EF’s privacy policy available at charge for increases in airline mid-point of the course (50% of conditions that supersede and www.ef.com/legal/privacy-pol- charges and taxes which are the total booked course duration). complement this document. icy/ to read all information about beyond EF’s control. For 106 EF will retain a prorated amount of how EF process your personal cancellations of purchased flight the Course Fee and accommoda- Validity of Brochure Prices data and your rights. tickets, the customer is bound to tion supplements. Prorated The prices published in this the conditions of the ticket as refunds will be calculated on a brochure are based upon currency Photography and film material stipulated by the airline. This weekly basis. exchange rates in effect at the The student or its parent / includes flight tickets that have - For withdrawals after the time of writing [03/06/2021]. guardian accepts that EF can been discounted or provided as mid-point of the course (50% of They are therefore subject to freely and for the purpose of part of the free flight offer. Please the total booked course duration) change before departure, in case promoting EF’s products and find all offer details and conditions EF will retain all charges. the exchange rate between the services use photography, film on www.ef.com/flights. Refunds for courses in the USA American dollars and the currency and sound material that has been For free flight offer, EF contributes will be issued within 45 working of the country of the EF created during the course that a maximum of USD 500 to the days of the last day of attendance. International Language Campus contains an image of the student, cost of the student’s flight to and In the USA students will be changes significantly. that the student creates as part of from their course destination for automatically withdrawn if they The prices in this brochure are the course and uploads to EF’s Intensive and Exam courses of 12 fail to attend classes during 30 valid until a new price version is website(s) or apps, and/or that the weeks or longer. The flight consecutive days. released online or in print, or until student uploads to social booking must be made through the 30th of September 2022. networks, such as and EF. This offer cannot be used in Changes made by EF before , under the conjunction with any other EF course start Personal Data #EFMoment, #EF4ever or other offer. The student will be charged EF retains the right to make The student’s personal data, such hashtag invented or promoted by the full cost of EF’s flight changes to destination, course as personal data provided by them EF. contribution if they change their type, start date or type of in the application form, will be course to a General or Basic accommodation up to 20 days processed by EF for the purposes Liability and force majeure course, or if the course is before the course start date. If EF of completing their booking, EF will not be liable or responsible terminated and is therefore less needs to make major changes to supplying their requested for any loss, damage, inconve- than 12 weeks long. Fuel the program, EF will inform the products and services (including nience, delay in performance, or surcharges and airport taxes are student of the proposed changes travel insurance coverage), failure to perform in connection not included, and the offer is and the impact on the price, if providing customer service, or with the provision of any goods or subject to cancellation without applicable. Within 5 days of such offering elements that are services due to causes beyond further notice. notification date day, the student otherwise necessary to perform EF’s reasonable control, including may: the contract between the student but not limited to: fire; natural 1. accept the proposed changes by and EF. disaster; acts of government; notifying EF EF may share the student’s labor disputes or civil unrest; 2. accept a replacement program personal data with their corporate criminal, terrorist or threatened from EF of equivalent or similar affiliates, claims handlers, and terrorist activities of any kind; standard and price, at the date of other business partners both pandemics or public health the change, if EF is able to offer within and outside the EEA/ emergencies; any negligent or one; or Switzerland. EF has put willful act or failure to act by any 3. cancel the program without appropriate safeguards in place third party; or any other cause Course start dates having to pay any cancellation for transfers of the student’s beyond the direct control of EF. Intensive, General and Exam Courses in: fees, in excess of enrollment fee, personal data outside the EEA/ These conditions do not affect London, Cambridge, Brighton, Manchester, cancellation protection, visa - and Switzerland, including the your rights as defined by the Eastbourne, Boston, Santa Barbara, Seattle, Honolulu, Toronto, St. Julian’s, Munich, Paris, courier fee. standard data protection clauses consumer protection laws in your Barcelona, Playa Tamarindo, Rome, Auckland, If the student does not inform EF adopted by the European home country. Sydney, Perth, Singapore, Los Angeles, in due time of its decision to Commission. EF and its affiliates Vancouver Island: accept the changes, accept a may also use the student’s Misspellings and typos 2021: September 13, 27; October 11, 25; replacement program or cancel personal data, combined with EF reserves the right to correct November 8, 22; December 6, 20 the program, the student will be information about them obtained typographical errors and is not 2022: January 3, 17, 31; February 14, 28; March 14, 28; April 11, 25; May 9, 23; June 6B, deemed to have accepted such from third party sources, to bound by obvious inaccuracies. 20B; July 4B, 11*B, 18B, 25*B; August 1B, 8*B, 15B; changes. market EF’s products and services, September 12, 26; October 10, 24; November including special promotions Organizer 7, 21; December 5, 19. Student feedback based on the student’s interests. All travel and language Programs *Except Sydney, Auckland and Perth BStart dates for Basic courses in all the Any feedback should first be The student has the right to, at any are organized and sold by EF above destinations except Perth, Sydney and addressed to staff at the time, withdraw their consent or Education First Ltd, Switzerland. Auckland destination so the issue can be object to EF using their personal EF Education First Ltd is the Intensive, General, Exam and Basic courses for addressed. Students who perceive data for direct marketing purposes policyholder of the group travel Perth, Sydney and Auckland: 2022: January 3, 10, 17, 24, 31; February 7, 14, that the course or other services by contacting EF at the address insurance with Erika Insurance 21, 28; March 7, 14, 21, 28 purchased from EF are still not set out below. Ltd. EF Language Colleges Ltd Oxford, Bristol, Bournemouth, Dublin, New being performed according to the EF will only keep the student’s promotes the travel and language York, Miami Beach, San Diego, San Francisco, agreement should inform EF (to personal data for as long as it is Programs organized and sold by Vancouver, Cape Town, Brisbane, Malaga, the address stated under necessary for the purposes for EF Education First Ltd, Switzer- Berlin, Nice, Shanghai, Tokyo, Seoul: "Organizer") without delay, in which it has been collected or in land. 2021: September 6, 20; October 4, 18; writing. accordance with time limits November 1, 15, 29; December 13, 27 stipulated by law and good market Governing Law 2022: January 10, 24; February 7, 21; March 7, 21; April 4, 18; May 2B, 16B, 30B; June 13B, Student Code of Conduct practice, unless further retention This agreement shall be governed 27B; July 4*B, 11B, 18*B, 25B; August 1*B, 8B, Students agree to abide by is necessary for compliance with a by the laws of Switzerland, 15*B, 22B; September 5, 19; October 3, 17, 31; student conduct rules and other legal obligation. EF will keep without regard to conflict of law November14, 28; December 12, 26. policies while enrolled in EF personal data for marketing provisions. Any dispute or claim *Except Brisbane and Cape Town BStart dates for Basic courses in all the above programs. Inappropriate conduct purposes until the student arising out of or in connection destinations except Dublin, Cape Town and includes but is not limited to illegal withdraws its consent. with this agreement must be Brisbane activity or behavior that If the student would like a copy of resolved by a court located in Intensive, General, Exam and Basic courses for deliberately disrupts the learning the information EF holds about Switzerland. Perth, Sydney and Auckland: 2022: January 3, 10, 17, 24, 31; February 7, 14, environment or damages EF them, or a copy of the standard 21, 28; March 7, 14, 21, 28 property or the property of fellow data protection clauses, or would Flights Cambridge Clare College: classmates. Students in breach of like to rectify or erase personal For Flights booked by EF on a 2022: July 4, 11, 18, 25; August 1, 8, 15 this code of conduct will be data, or restrict the processing of student’s request, the student Saint-Raphaël: expelled or suspended from the personal data, or otherwise object agrees to be bound by the airline’s 2022: July 4, 11, 18, 25; August 1 program and outside of the USA to EF’s processing, or use their policies and terms and conditions. Language Year Abroad Program: 2021: September 20 no refund will be issued. right to data portability, please EF is not responsible for airline 2022: January 10, April 25, September 19 Passport and visa contact the Organizer (data schedule changes, cancellations 2023: January 9, April 17 *Start date for select schools. Contact your Students are responsible for controller) at the address or mechanical-, weather-, labor local EF office for details.

Call us +41 43 430 41 50 Enrolment form

Please complete this form and mail or fax it, together with the Enrolment Fee of $195 Travel Insurance Coverage and the Cancellation Insurance Fee of $95 and courier fee of $85 (if required) and a It is mandatory to be insured and a travel insurance group coverage is therefore copy of your passport, to the address below. Please fill out this form in block letters. included for all students. Should you wish to renounce this coverage, you will need Your personal data to fill out EF's proof of insurance document and send in a copy of your alternative ■ Male ■ Female insurance policy in English. First Name...... Your Signature Last Name...... Personal Data Home Address...... By signing this enrolment form I, and my parent / legal guardian, hereby confirm ...... 107 that I/we have read and understood the information set out in EF’s Privacy Policy Country...... available atwww.ef.com/legal/privacy-policy/ about EF’s processing of my personal Telephone...... Mobile...... data and I, and my parent / legal guardian agree to EF’s use of my personal data for Email address (mandatory)...... direct marketing purposes. Fax Number...... Terms and conditions and medical emergency Email address to send invoice to...... By signing this enrolment form I hereby authorize EF to take appropriate action in the Date of Birth (day/month/year)...... Birth Country...... event of a medical emergency. I have read, understood and agreed to the terms and Country of Citizenship...... conditions outlined on pages 105 – 106 of this brochure. (If I am under the age of Your Occupation...... [18/21], the signature below of a parent/ legal guardian will also constitute consent University name or Employer...... required for the student to participate in all EF programs, including activities, offered Teacher’s Name...... HR Manager...... at the schools). How did you hear about EF?...... Signature of applicant...... Date...... Do you smoke?...... ■ Yes ■ No Name of parent or guardian...... Do you have any existing medical conditions/allergies?...... ■ Yes ■ No Signature of parent or guardian...... If yes, please specify:...... Date...... (if applicant is under [18/21]) Your course information Course Starting Date (day/month/year)...... Number of weeks...... Mail this form to: Course destination*...... EF Education First Ltd Course type*...... Selnaustrasse 30, Accommodation type*...... 8001 Zurich * See table below for availability Tel: +41 43 430 41 50 Do you plan to take an Exam? ...... If so, which one?**...... Or to the office of the EF representative listed on the back of this brochure. **Please specify which exam such as TOEIC, IELTS, FCE, CAE, CPE, BULATS, etc. If you have questions, please email [email protected] What is your language level?...... ■ Beginner ■ Intermediate ■ Advanced Refer a friend! Do you know someone interested in a language course abroad? Optional EF travel services Do you wish to take EF Cancellation Protection?...... ■ Yes First Name...... Last Name...... Do you wish to have EF help you with your flight arrangements?...... ■ Yes Home Address...... Do you wish us to arrange your arrival or roundtrip transfer? ■ Arrival ■ Roundtrip Email...... Mobile......

Ambassador program I want to join the EF Ambassadors Loyalty Program ...... ■ Yes ■ No

Destination and Course Type New York York New Boston Miami Beach Diego San Barbara Santa Angeles Los Francisco San Seattle Honolulu Vancouver Island Vancouver Toronto Tamarindo Playa London Oxford Cambridge College Cambridge Clare Eastbourne Brighton Bristol Bournemouth Manchester Dublin Paris Nice Raphael St. Berlin Munich Barcelona Malaga Rome Julian's St. Cape Town Auckland Sydney Perth Brisbane Singapore Seoul Tokyo EF Intensive • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • EF General • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • EF Basic • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • EF English for Business Language • • • • • • • • Cambridge English Exam Preparation • • • • • • • • • • • • • • • • • BULATS Exam Center • • • • • • • • • • • • • • • • • • • • • IELTS Exam Preparation • • • • • • • • • • • • • • • • • • • TOEFL Exam Preparation • • • • • • • • • • • • • • TOEIC Exam Preparation • • • • • GMAT Exam Preparation • Other language exam preparation • • • • • • • • • EF Internship/Volunteer Program • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • EF Language Year Abroad • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • EF Advanced Diploma Program • • • • • • • • • • • • EF Career Plus • • EF Camps and EF Studios • • •

Accommodation

EF Homestay: Single Room • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • EF Homestay: Twin Room • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • EF Campus Living: Single Room • • • • EF Campus Living: Twin/Triple/Quad • • • • • • • • • EF Residence: Single Room • • • • • • • • • • • • • • • • • • • • • • • • • • EF Residence: Twin/Triple/Quad • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • EF Apartment • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

www.ef.com/campuses