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Deuxième Conférence Africaine Sur Les Transferts D'argent Et Les Réseaux

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Deuxième Conférence Africaine Sur Les Transferts D'argent Et Les Réseaux UNIVERSAL POSTAL LA BANQUE MONDIALE UPU UNION RAPPORT OFFICIEL Deuxième Conférence africaine sur les transferts d’argent et les réseaux postaux 15-16/11/2016 – Abidjan, Côte d’Ivoire Africa UNIVERSAL POSTAL LA BANQUE MONDIALE UPU UNION Deuxième Conférence africaine sur les transferts d’argent et les réseaux postaux 15-16 novembre 2016 – Abidjan, Côte d’Ivoire RAPPORT OFFICIEL Pour plus d’informations, merci de contacter: Pedro De Vasconcelos, Coordinateur Mécanisme de financement pour l’envoi de fonds Fonds international de développement agricole Via Paolo di Dono, 44 – 00142 Rome, Italie Téléphone: +39 06 5459 2012 Courriel: [email protected] www.ifad.org/remittances www.RemittancesGateway.org Cette publication peut être partiellement ou intégralement reproduite sans autorisation préalable du FIDA, à condition que le FIDA et le titre de la publication soient dûment mentionnés en tant que source et qu’une copie de la nouvelle publication soit envoyée au FIDA. © 2017 Fonds international de développement agricole (FIDA) Imprimé en mars 2017 Sommaire Sigles et acronymes ...................................................................... 4 Introduction .............................................................................. 5 15 novembre Allocutions de bienvenue ............................................................... 6 Session I | Discours d’ouverture ......................................................... 7 Discussion en panel ...................................................................... 9 Session II | Transferts d’argent via les réseaux postaux ..................................... 9 Session III | Postes et cadres réglementaires ..........................................12 Discussion en panel avec des autorités de réglementation, des banques centrales et des opérateurs postaux du continent africain ...................12 Session IV | Opérateurs postaux et partenariats public-privé ..............................16 Discussion en panel avec le secteur privé ................................................16 Discussion en panel avec des prestataires de solutions technologiques ..................21 Session V | Connectivité et technologie ...................................................21 Session VI | Accès aux services de transfert d’argent via les réseaux postaux ..............24 Discussion en panel avec des acteurs qui coopèrent avec des opérateurs postaux africains .........................................................24 16 novembre L’initiative APFSI .........................................................................28 Session I | Vers de meilleurs résultats: retour d’expériences du terrain .....................30 Salon professionnel – Synergies et mise en réseau ........................................36 La perspective des autorités de réglementation postale ...................................37 Session II | La voie à suivre en Afrique: feuilles de route ...................................38 Session III | Conclusions et recommandations ............................................39 Annexe 1 | Programme ..................................................................41 Annexe 2 | Liste des intervenants .........................................................46 Annexe 3 | Liste des participants .........................................................47 Organisateurs ............................................................................ IV 3 Sigles et acronymes AAAA Addis Ababa Action Agenda of the Financing for Development (Programme d’action d’Addis- Abeba sur le financement du développement) ABB Al-Barid Bank AIR African Institute for Remittances (Institut africain pour les transferts de fonds) APFSI African Postal Financial Services Initiative (Initiative relative aux services financiers postaux en Afrique) ARCEP Autorité de régulation des communications électroniques et de la Poste, Bénin BAD Banque africaine de développement CCA Chambre de compensation automatisée CE Commission européenne CEDEAO Communauté économique des États d’Afrique de l’Ouest CPMI Committee on Payments and Market Infrastructures (Comité sur les paiements et les infrastructures de marché de la Banque des règlements internationaux) CRASA Communications Regulators’ Association of Southern Africa (Association des autorités de réglementation des communications de l’Afrique australe) EMEASA Europe, Moyen-Orient, Afrique et Asie du Sud FENU Fonds d’équipement des Nations Unies FIDA Fonds international de développement agricole GSM Global System for Mobile communication (norme internationale de téléphonie mobile) IFS International Financial System (Système financier international, nom du logiciel de transfert d’argent de l’UPU) IMCE/GECE Institut mondial des caisses d’épargne / Groupement européen des caisses d’épargne IPM Initiative postale pour les migrants (projet de Positive Planet) KYC Know-your-customer (règles de vigilance à l’égard de la clientèle) LAB Lutte anti-blanchiment d’argent MEI Mandat Express International MFEF Mécanisme de financement pour l’envoi de fonds ODD Objectifs de développement durable OPN Opérateur postal national PAFI Payment Aspects of Financial Inclusion (Aspects de l’inclusion financière relatifs aux paiements) PDSP Plan directeur des services postaux de la CEDEAO PIB Produit intérieur brut PPP Partenariat public-privé RNP Régie nationale des Postes du Burundi RP Relations publiques SADC Southern African Development Community (Communauté de développement de l’Afrique australe) SAPO South African Post Office Ltd. (Poste d’Afrique du Sud) SARB South African Reserve Bank (Banque centrale d’Afrique du Sud) STA Société de transfert d’argent TIC Technologies de l’information et de la communication UA Union africaine UE Union européenne UMVA Universal Method of Value Access (plate-forme d’Auxfin pour les services de transfert d’argent) UPAP Union panafricaine des Postes UPU Union postale universelle 4 Introduction La deuxième Conférence Africaine sur les transferts rurales, la concurrence limitée et des environnements d’argent et les réseaux postaux a été organisée dans le réglementaires problématiques, empêchent ces cadre de l’Initiative relative aux services financiers postaux flux financiers de réaliser leur plein potentiel de en Afrique (APFSI), un programme régional conjoint mis en développement. œuvre par le Mécanisme de financement pour l’envoi de fonds (MFEF) du Fonds international pour le développement Les bureaux de poste disposent d’un avantage agricole (FIDA), en collaboration avec la Banque mondiale, comparatif unique sur le marché des transferts d’argent l’Union postale universelle (UPU), l’Institut mondial des en Afrique. Avec un maillage dense jusque dans des caisses d’épargne / le Groupement européen des caisses villes et villages isolés, ainsi qu’un personnel qualifié, les d’épargne (IMCE/GECE) et le Fonds d’équipement des réseaux postaux fournissent des services de transfert Nations Unies (FENU). Le programme est cofinancé par la d’argent (ainsi que, dans plusieurs pays, des services Commission européenne (CE). Ce partenariat d’envergure bancaires) aux populations africaines rurales, mais ne inédite vise à améliorer la concurrence sur le marché disposent généralement pas des modèles économiques, africain des transferts d’argent en encourageant et en de la technologie et de l’expertise nécessaires pour soutenant les bureaux de poste du continent dans l’offre assurer un traitement des paiements en temps réel qui de services de transfert et d’autres services financiers, soit sûr et efficient. et à favoriser le dialogue entre les acteurs du marché, les autorités de réglementation et les décideurs politiques. Les transactions de transfert d’argent constituent l’une La population africaine est largement demandeuse de des principales raisons du recours aux bureaux de poste solutions permettant de recevoir par l’intermédiaire des en Afrique: c’est ce qu’a montré une récente étude de bureaux de poste des transferts d’argent effectués par référence portant sur la demande en solutions de réception des migrants travaillant à l’étranger, en particulier si cela et d’envoi d’argent via les réseaux postaux dans les zones permet aux destinataires de ces transferts d’accéder à rurales et périurbaines. Dans le choix d’un prestataire de une gamme plus large de services financiers. services de transfert d’argent, la proximité et la fiabilité des lieux de retrait sont même des critères encore plus décisifs La Conférence a réuni plus de 120 représentants que les coûts de transaction eux-mêmes. d’opérateurs postaux, d’autorités de réglementation postale, du secteur bancaire et du secteur privé, dans La Conférence a abordé des thèmes centraux tels que le but d’échanger des informations sur les tendances et l’environnement juridique et institutionnel des bureaux les évolutions sur les marchés des transferts d’argent de poste et des transferts d’argent, les partenariats en Afrique et de tirer parti des recommandations issues public-privé, les technologies innovantes pour l’inclusion de la première Conférence, qui s’était tenue au Cap en financière, le positionnement des opérateurs postaux mars 2015. sur le marché et les diverses expériences de terrain. Elle a également mis en lumière les expériences de projets En 2015, le continent africain a été destinataire d’une pilotes en cours de mise en œuvre au Bénin, au Ghana, somme impressionnante de transferts d’argent, à hauteur à Madagascar et au Sénégal, de façon à échanger des de 65 milliards USD, initiés par plus de 20 millions de informations
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