Prospectus 2020-2021

01793 465750 tradedservices@swindon.gov.uk tradedservices.swindon.gov.uk

Introduction

I would like to thank you for buying into the services offered by Swindon Traded Services This year, we are pleased to include the following new services: in 2019-20. Despite the on-going challenging financial climate, buy-back levels have continued at a steady rate. • Family Group Conference Service • Parent Support Advisor Service Demand is increasingly high for some services, so we would encourage early ordering to make sure you secure the services you want. Orders can be placed from 1st March • Restorative Conference Service 2020; please submit your main order by 6th April 2020. • School Nursing We are pleased to be delivering services to every school in Swindon, as well as some • The Family Service Early Years settings and schools in the surrounding area. We are proud of the strong relationships we have with our customers and value highly the confidence you have in We are very proud of the quality of services we offer and welcome all feedback on how our ability to deliver superb quality, resilient, value-for-money services. we might improve these further, or if there are any new services that might interest you.

But we continue to take nothing for granted. We know that you rightly have high I do hope that you will again chose to purchase as many services as possible for 2020-21, expectations about services for schools and that there are many other providers available so that we can continue to offer as much choice as we can in the future. in the market. We welcome this competition and appreciate that our customers are very discerning about what they buy into and how it is delivered.

Our new Traded Services website and Ordering System has been live since September 2019 and further ongoing development is planned as we move forward. Best wishes,

Remember, to access the online pricing information, and make your orders online you will need to visit our website at http://tradedservices.swindon.gov.uk and use your settings unique login.

David Haley Director of Children Services (DCS)

Activities and Recreation Museums and Heritage Learning - Lydiard House and Park 6 Museums and Heritage Learning - STEAM - Museum of the GWR 7 Museums and Heritage Learning - Swindon Museum and Art Gallery 7 Plas Pencelli Outdoor Education Centre 8 Building Management Building Control Service 9 School Waste and Recycling Services 10 Staff Security ID Badges 10 SBC Security Services 11 Children and Young People Education Welfare Service (EWS) 13 Educational Psychology Service (EPS) 14

NEW Family Group Conference Service 15 Paediatric Therapy Service 15

NEW Parent Support Advisor Service 16

NEW Restorative Conference Service 16

NEW School Nursing Service 17 Speech and Language Therapy (SLT) 17 Swindon Portage 18 Targeted Mental Health Service (TaMHS) 18

NEW The Family Service 19 U-Turn - Young People’s Substance Misuse Service 19 Youth Engagement Service 20

4 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life Contents

Curriculum Resources Capita Enhanced Support Services for 2020-2021 21 CLEAPSS Membership for Academy Schools 22 Healthy Schools 22 Newly Qualified Teacher (NQT) - Induction Coordination 23 School Improvement: Primary and Early Years 23 School Improvement: Secondary 24 Swindon Libraries and Information Service 24 The Learning Resources Hub 25 Waste and Envirocrime Education Programmes 25 Wiltshire and Swindon History Centre 26 School Management Data Intelligence Service 27 Digital, Design and Print 28 Enterprise Works 28 eSafety Service 29 Flu Vaccination Service 29 Free School Meals Administration 30 Governor Support Service 30 HR and Payroll Services for Schools 31 HR Optional Services for Schools and Academies 32 Insurance 32 Legal Services 33 SBC Health and Safety Services 33 School Admissions Appeals - Clerking Service 34 School Admissions Service 34 School Exclusion Reviews – Clerking Service 35 South West Grid for Learning 35 Street Advertising and Marketing 36 Swindon Internal Audit Service 36 Swindon Manager - Management Development Training 37 Offering services that enable schools to help children and young people fulfil their potential in life To order services online please visit our website at http://tradedservices.swindon.gov.uk 5 Activities and Recreation

Museums and Heritage Learning - Lydiard House and Park

What do we offer? We believe in cross-curricular learning and provide interactive and creative teaching Lydiard Park is an ideal location to enjoy and learning experiences using historical learning outside the classroom. We offer reconstruction, role play and handling, a wide range of indoor and outdoor storytelling using characters and costume, curriculum related sessions designed to and scientific investigative techniques. provide compelling learning experiences. Pupils are encouraged to investigate their We cover the Victorians, Victorian subjects and reflect upon the discoveries childhood, toys from the past, and homes they make. then and now, as well as a range of seasonal and traditional Story Walks. The Further information varied habitats and natural environment The service is a one-off visit for part or all of Lydiard Park can also be explored of a school day which is booked in advance throughout the seasons through our mini- directly with, and confirmed by, the venue. beast and habitat study sessions. Costs will vary depending on the Activities and Recreation Full details of the programme are on experience booked and the number of the website. children in the group. Please visit our website for current details and contact us Why choose us? to book. The history and nature of the beautiful Find out more about this service at landscape of Lydiard Park provide an https://tradedservices.swindon.gov.uk/info/ inspirational setting for a range of 1/traded-services/2/activitiesrecreation and indoor and outdoor activities which at the Lydiard Park website at encourage pupils to immerse themselves www.lydiardpark.org.uk in their subject. All our sessions are taught by qualified and experienced teachers with excellent Contact Point knowledge of the curriculum and the Learning Team heritage and history of Lydiard House and its occupants. Science sessions are also Telephone: 01793 466640 supported by the Lydiard Park Warden Email: [email protected] Team who have outstanding natural Website: www.lydiardpark.org.uk history expertise.

6 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life Activities and Recreation

Museums and Heritage Learning - Museums and Heritage Learning - STEAM - Museum of the GWR Swindon Museum and Art Gallery

What do we offer? We believe in cross-curricular learning and What do we offer? texture, colour and abstract approaches. provide interactive and creative teaching ‘War Artists’ provides an introduction to We provide a broad programme of high and learning experiences e.g. immersive We provide a programme of high quality the work of British artists during WWII and quality learning outside the classroom learning, historical reconstruction, learning outside the classroom to explores composition and processes in experiences, events and facilities for storytelling using characters and costume, help your class explore our art and Henry Moore’s drawings. schools locally, regionally and nationally. simulation, drama, role play and the heritage collections. We offer a In Heritage Discovery sessions pupils The programme enhances and enriches handling, analysis and interpretation of programme of workshops that will engage with real museum artefacts pupils’ learning, inspiration and motivation original objects and other primary sources. enhance pupils’ learning by inspiring them in areas linked to the National Curriculum to explore the natural world, world history and primary sources. In ‘Meet the e.g. the Home Front during World War Our primary focus is on the development and their local community across the Mummy’, pupils take on the role of Two, Victorian Britain, Brunel and the of the following cross-curricular learning key areas of learning set out in the archaeologists as they unravel the mystery Stephensons, the development and outcomes of learning and social skills, National Curriculum. of Hatemiu, our Ancient Egyptian child building of the railways, points of view attitudes and values, and enjoyment, mummy, crack hieroglyphic puzzles, about the coming of the railways, the inspiration and creativity. Why choose us? embalm our mummy doll and carry out a impact that the railway revolution had, Swindon Museum & Art Gallery houses a mini archaeological dig. the local history of Swindon, the railway Further information collection of 20th century British art with Further information factory at Swindon, life in the past and The service is a one-off visit for part or a reputation as one of the finest outside changes relating to transport, seaside all of a school day which is booked in London. The Gallery offers Swindon Costs will vary depending on the holidays, toys, childhood and homes. advance directly with, and confirmed by schools the chance to experience the experience booked and the number of Full details of our programme are available the venue. Costs will vary depending on work of nationally important artists right children in the group. Please visit our on our website at the experience booked and the number on their doorstep. Our team of Education website for current details and contact us www.steam-museum.org.uk . of children in the group. Please visit our Officers are all qualified teachers, to book. website for current details and contact us experienced at all key stages with an Find out more about this service at to book. Why choose us? outstanding track record of working https://tradedservices.swindon.gov.uk/info/ with children. There is extremely high demand regionally Find out more about this service at 1/traded-services/2/activitiesrecreation for our service and 93% of our school https://tradedservices.swindon.gov.uk/info/ We believe in cross-curricular learning and and at the Swindon Museum and Art visitors are repeat visitors. We have 1/traded-services/2/activitiesrecreation provide interactive and creative teaching Gallery web page at been awarded the “Learning Outside and at the STEAM Museum website at and learning experiences e.g. drama www.swindonmuseumandartgallery.org.uk/ the Classroom Quality Badge”, a national www.steam-museum.org.uk and role play, the handling, analysis and benchmark that accredits providers of interpretation of original objects and other learning outside the classroom offering primary sources. Contact Point high quality educational experiences Contact Point In Art Gallery Discovery Sessions pupils Nicki Western and managing risk effectively. Our team Learning Team investigate materials and processes, of Education Officers are all qualified Telephone: 01793 466560 methods and approaches and visual teachers, experienced at all key stages Telephone: 01793 466640 Email: [email protected] and tactile elements. ‘Journeys through with an outstanding track record of Email: [email protected] Website: Landscape’ takes pupils on a multisensory working with children. Website: www.steam-museum.org.uk www.swindonmuseumandartgallery.org.uk/ journey around the gallery with a focus on

Plas Pencelli Outdoor Education Centre

What do we offer? Accommodation is clean and warm and Week long courses of residential Outdoor meals are tasty and more than sufficient. Educational Activity at Swindon’s Outdoor The staff team are professional, highly Education Centre located in the Brecon qualified and caring. The Centre receives Beacons of South Wales. Courses are overwhelmingly positive feedback from for school students, other young people visiting staff and students. and adults. There is great personal and social gain for young people of all abilities. Further information Courses are available to all schools and academies. Activities include canoeing, Bookings are made directly with climbing, caving, gorge walking, hill Plas Pencelli and are individually walking, and mountain biking. HMI have accommodated and designed. Liaison at recognised the academic benefits of this stage allows the best arrangements Outdoor Education. Each course can to be made. Agreement is secured by be individually designed to best suit booking form. Bookings are taken up to 2 the needs of a particular school. We years in advance. A deposit of 10% of the can also help train school staff, provide minimum fee is payable 12 months before well organised D of E camping facilities, the course. The balance is payable within undertake safety audits of climbing walls 30 days of the end of the course. The full and other school outdoor provision, course fee is payable for cancellations provide “outdoor and environmental within 4 months of the course. learning cards” training days and offer Find out more about this service at formal and informal advice on outdoor https://tradedservices.swindon.gov.uk/info/ issues. 1/traded-services/2/activitiesrecreation Why choose us? and www.plaspencelli.co.uk Plas Pencelli is one of the outstanding Outdoor Education Centres in Britain. The Contact Point focus is on child development. Modern Peter Blackburn high standard equipment is used and Head of Centre much personal equipment provided so those attending don’t need to buy Telephone: 01874 665241 extras. Real activities at real venues are Email: [email protected] used and transport is with a modern well Website: www.plaspencelli.co.uk maintained minibus fleet.

8 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life Building Management

Building Control Service

What do we offer? We also have an excellent relationship with other key stakeholders in the building Schools must comply with the Building process, such as Planning, the Fire Service Regulations to ensure that buildings are and Highways to enable prompt efficient properly constructed and safe for all consultation during the design and users. We ensure that school building and construction project. Our appreciation refurbishment projects comply with the of the wider constraints enables our Building Regulations thus promoting a safe Surveyors to help identify optimum economical learning environment. solutions that will ensure a safe teaching We offer two elements within this Traded environment. Service: Further information • an advisory service which includes detailed pre-application advice and This service is offered through an annual design team approach, helping you retainer fee. Building Regulation fees deliver a high quality building project on quoted are based on a model scheme Building Management time and within budget. for small projects. As the scope of larger projects can vary a price is agreed at • Building Regulations approval for the beginning of a project to include building projects. consultations with relevant statutory NB: Dangerous structure call outs are dealt bodies, plan examination, checking with under the statutory duties of the of structural design information, all local authority. site inspections and fulfilment of all duties under the Building Act 1984 and Why choose us? obligations under the Building Control Performance standards. We have extensive knowledge of the Borough’s schools, having been involved Find out more about this service at in the original construction and any https://tradedservices.swindon.gov.uk/info/ subsequent refurbishment or extension 1/traded-services/3/building-management programmes. The team are professionally qualified, experienced and maintain a stringent Contact Point Continuous Professional Development Jim Bishop programme. Principal Building Control Surveyor Telephone: 01793 466138 Email: [email protected] or [email protected]

School Waste and Recycling Services Staff Security ID Badges

What do we offer? school. With a commitment to resource What do we offer? Why choose us? efficiency and reducing CO2 emissions, all We already supply many schools and Our ID Badge service is delivered by We offer a flexible service for Swindon paper and card collected is recycled into academies with ID badges, and are able a dedicated team of Business Officers schools, which can be tailored to your new cardboard packaging and all general to create a range of different options for who are familiar with local schools and needs, to ensure you receive safe and waste we collect is treated and made into security ID Badges for your staff. academies, and provide a professional, reliable collections for your school waste Solid Recovered Fuel. This helps to reduce swift and efficient service. and recycling. reliance on fossil fuels and avoids landfill, We offer: benefiting everyone in Swindon. Requests are fulfilled within a 4 day turn You can choose to have your general • Plain printed ID badges, on a card around period, and charges are highly rubbish and/or paper & card recycling • No hidden costs – all prices include offering no data or functionality competitive with the private sector. collected from a selection of containers container delivery, bin hire and Duty of • ID Badges created using Hi-Co Magnetic and at a frequency that suits you. Options Care documentation include; Strip cards which can be programmed Further Information • Safety first – all collections are risk to allow access to buildings, or for use in • Large 1100L euro bin or smaller wheelie This service is delivered on demand as assessed and carried out to the highest cashless canteens for example. required. bin containers standards • ID Badges created using RFID cards, • Pupil environmental awareness – Find out more about this service at • Weekly, fortnightly, monthly or tailored offering more sophisticated options for providing collections and additional https://tradedservices.swindon.gov.uk/info/ collection frequency use, including access to buildings, or for resources consistent with household 1/traded-services/3/building-management • Term time only or full year contracts with use in cashless canteens for example. recycling to promote understanding of the ability to request additional lifts at recycling and waste management Our team can also include a schools choice any time of background branding on each ID Badge. Contact Point We can provide timed collections to avoid Further Information All we need is your background image of Central Admin Team school drop off and pick up times. A site If you would like to discuss a tailored choice and agreed colour scheme details Telephone: 01793 464380/464509 risk assessment is performed prior to any service please contact the Commercial and we can create bespoke ID badges for Email: [email protected] collections taking place, where we can Waste Team using the details below. your setting. offer advice on the best way to collect/ Find out more about this service at Alternatively, if your schools security store waste, so that we can ensure the system requires a dedicated system card, highest level of safety. https://tradedservices.swindon.gov.uk/info/ 1/traded-services/3/building-management we can create badges on blank card stock We will ensure you meet your statutory that you supply, as long as the card sizes obligations by providing your Duty of Care are similar to those we use. documentation at no extra cost. Contact Point Why choose us? Jayne Telling Commercial Waste Administration Based in Swindon, we employ skilled Officer and experienced local labour and are Telephone: 01793 465660 able to provide a truly local service from staff who know the unique needs of your Email: [email protected]

10 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life Building Management

SBC Security Services

What do we offer? Why choose us? Security Services provide a range of All Security Staff are SIA trained and services including: licensed which includes checks for DBS (formerly CRB), and have over 20 years of • Caretaker duties (cover for annual leave, experience. We offer a range of services sickness, etc.) from cover for a one off event to providing • Key holding(daily or occasional) long term support, and will work with you • Out of Hours alarm response (alarm, fire, to provide a tailored solution to ensure intruder – addressing lone working) you receive the best possible service. • CCTV monitoring at a central location Further information • Installation and maintenance of CCTV The service will be arranged individually with each school and a free quotation will • Mobile patrols to provide security and be provided on application. Event security Find out more about this service at • Advice and guidance for security https://tradedservices.swindon.gov.uk/info/ of premises 1/traded-services/3/building-management • A range of ad hoc security services throughout the year can be provided, particularly at short notice and for Contact Point a service required ‘out of hours’, by Mark Stratford agreeing a fixed retainer/charge, Security Manager plus a payment for the service used. Telephone: 01793 464791 This retainer can be for six months Email: [email protected] or a year.

Children and Young People

12 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life Children and Young People

Education Welfare Service (EWS)

What do we offer? Why choose us? issues including improving attendance of Attendance Audits: We can carry out specific pupils, whole school approach, audits on all areas of school attendance The Education Welfare Service (EWS) • We are a professional and experienced welfare issues and exclusions advice to support schools in ensuring the highest works in partnership with schools, workforce, with a proven track record of standards of registration practice are • We deliver a full range of Education parents/carers and their children who improving poor school attendance maintained. are experiencing difficulties in attending Welfare Officer case work including • A named Education Welfare Officer will school. The Education Welfare Service home visits, parent meetings, record Cool Cats: A fun and proven method of be allocated to your school, who receives will support your school in improving keeping, liaison with school staff motivating young children to improve regular supervision to ensure high and maintaining high levels of school and other agencies, advice on elective school attendance. Working over a 5-6 standards of professionalism attendance for all pupils leading to home education week period with either the whole class and accountability or designated groups of students from increased attainment. Historically, • We produce reports and attend Child Reception to Year 3 via planned weekly working in partnership with the EWS • We work closely in partnership Protection Conferences and Core Group sessions. has resulted in a performance in the top with schools, children and families, Meetings for open cases quartile for attendance and low persistent agencies and other services to ensure Targeted Year 11 Intervention: Focussed • As part of our Graduated Response absenteeism rate as shown in the national regular school attendance providing Year 11 attendance intervention led towards poor school attendance, we and regional league tables. consideration for vulnerable groups by EWS to support schools and pupils can offer a wide range of measures and through our Interventions we aim to maintain excellent attendance and All schools receive a core offer covering: including issuing warning letters to to make a difference before absence improve attainment in the GCSE year. • Tracking of children who missing becomes entrenched. parents on behalf of schools for non- education (CME) school attendance through to EWO Further information All of the following service features are guidance and support during Initial and • Monitoring of Elective Home Education available by purchasing a bespoke service Review Case Discussions as cases are This service will be delivered from (EHE) package specifically to meet considered for and paperwork prepared 1 September 2020 to 31 August 2021. your needs: • Issuing and monitoring of child work for legal action. Find out more about this service at permits, chaperone licences and Service Features: Additional Packages Available: https://tradedservices.swindon.gov.uk/info/ performance licences 1/traded-services/4/childrenyoungpeople • We offer a wealth of knowledge and Supervision for staff: We can offer regular • Advice on keeping registers guidance to schools when introducing supervision to your Attendance Officers strategies to help improve attendance over an academic year, providing advice Contact Point • Legal case work leading to Prosecution and reduce Persistent Absence for non-school attendance through and guidance to support school actions Caroline Starling the Court under Section 444 of the • Extensive knowledge of individual case and strategies on improving school Operational Manager Early Help Education Act 1966, following a work, record keeping, attendance issues, attendance levels. Telephone: 01793 465452 graduated response. This comprises of the law in relation to school attendance Standard package: To include 6 termly Email: [email protected] an Initial Case Discussion and a Review including policy and best practice supervision sessions, including supervision Samantha Chivers Case Discussion through to progression • We attend pre-arranged meetings with agreement, travel costs, and any resources Senior Education Welfare Officer to court school staff to include: consultation required. Telephone: 01793 465778 • Automated Fixed Penalty Notice Service. meetings with designated school staff, discussion and advice on a wide range of Email: [email protected]

Educational Psychology Service (EPS)

What do we offer? • Coaching and supervision for individual The ELSA training comprises of 6 days EPs have a wide knowledge and range of or groups of staff in schools and settings. of interactive group teaching (1 day per skills relevant to supporting learning and The Educational Psychology Service week spread over 6 weeks). Following the development; improving outcomes for (EPS) applies psychological theory and • Strategic work to support areas of school training, TAs will become accredited as children and young people with special research to promote the learning, improvement and schools in challenging ELSAs. educational needs and disability. development and emotional wellbeing of circumstances. children, young people and their families. • Training to individual and clusters of In order for a TA to maintain their EPs engage in regular CPD and keep up- The service works with individual and schools covering a variety of topics such accreditation as an ELSA, they must also to-date with psychological research and groups of children and young people, as attachment, emotion coaching, and participate in regular group supervision (4 evidence informed interventions, to inform schools and other professionals to working memory. sessions annually) which the EPS provides. practice. help support early identification of any Supervision provides ELSAs with essential EPs are also skilled in supporting the needs or emerging issues. The EPS is • Parenting groups and workshops e.g., support, as well as opportunities to gain development of other professionals able to make a distinctive contribution parent/carer drop-in sessions and new ideas and develop their skills. working with children and young in supporting schools and settings to focused workshops covering relevant Additionally we are offering Top Up people, as well as using research and provide a graduated response through topics such as building resilience and Training sessions for ELSAs who are systemic methods to impact on positive a cycle of ‘plan, do, review’, which helps preparing for transitions. already qualified. These are 2 hour organisational change. to understand needs and the support • Further assessment and support for a interactive sessions providing further required to increase positive outcomes. child or young person with an Education professional development for qualified Further information The EPS provides a range of traded Health and Care Plan which may include, ELSAs. Specific topics related to supporting This service will be delivered from services to promote the development and for example, attendance at annual children and young people with SEMH 1 September 2020 to 31 August 2021. well-being of children and young people reviews. needs will be covered in these sessions Find out more about this service at aged 0-25 through: Emotional Literacy Support Assistant such as: understanding trauma, school refusal, anxiety and working with parents. https://tradedservices.swindon.gov.uk/info/ • Consultation to support a process of (ELSA) training and supervision 1/traded-services/4/childrenyoungpeople collaborative problem solving and action Following the success of a local area pilot For further information about ELSA planning based on the formulation of where ELSA training and supervision was training and supervision please go to: psychological hypotheses. delivered across all schools, the EPS will https://www.elsanetwork.org/ Contact Point • Individual assessment, advice and review be continuing to offer this programme as Why choose us? Alexa Denham when there are concerns around, for a traded service. The ELSA programme is Principal Educational Psychologist an approach for teaching assistants (TAs) The EPS is evaluated biannually and is example, risk of placement break down, Telephone: 01793 463075 to deliver individual or group interventions highly valued by Swindon schools and school refusal and attendance concerns, Email: [email protected] a key point of transition with significant to children and young people who are settings. Educational Psychologists (EPs) vulnerability anticipated, or poor experiencing social, emotional and mental are psychology graduates and undertake progress across the curriculum. health difficulties; suitable for primary, post–graduate/doctoral training in secondary and special schools. Educational Psychology. All EPs are • Interventions for individual or groups registered with the Health and Care of children and young people based on Professions Council. therapeutic approaches.

14 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life Children and Young People

Family Group Conference Service NEW Paediatric Therapy Service

What do we offer? families we work with to take the lead in What do we offer? We are committed to providing evidence decision-making. We will work flexibly based practice. We will often know your A Family Group Conference (FGC) is a to meet the needs of families and We provide advice, support, programmes children, through our provision of core meeting for family and friends to come professionals to ensure the meeting runs and training for staff, in the delivery of physiotherapy and occupational therapy together to be involved in the decisions at a date and time suitable for all. The individual therapy programmes for pupils services from birth to 16 years across that are being made for a child or young meeting will be family-led and will provide with identified therapy needs, which Swindon. We have excellent links with person where concerns have been a comfortable and safe space to allow help to limit the impact of their disability our hospital based health colleagues in identified. The main aim of our service families to come up with a safe and viable and promote independence. This addition to our integrated working within is to empower families and friends to plan for their children. includes pupils with physical disabilities, Swindon’s children’s services. take responsibility for the child and to learning disabilities and/or sensory find solutions to address family and Further Information processing problems. Further information professional concerns. It is a voluntary We are able to problem solve with process and families must consent to The following aspects of the meeting are Please contact the service manager staff and work out how the therapy the referral. free: (details below) to discuss and agree programmes can be integrated into the • A children’s advocate to support the the best option for your school before Children and young people are normally pupil’s curriculum, to minimise the impact child or young person throughout the ordering. This will ensure we provide the involved in their own Family Group on their school/college day. We can advise process. most appropriate solution for your pupils. Conference, although often with support and prescribe equipment required to meet from an advocate. They can also design • A family friendly venue for the meeting pupil’s needs in school/college. This service will be delivered from their own invitations and choose 1 September 2020 to 31 August 2021. • Refreshments refreshments for the meeting if they wish. Why choose us? Find out more about this service at An independent Family Group Conference • Materials – invites, family plans We are a combined team of qualified coordinator will prepare the family for https://tradedservices.swindon.gov.uk/info/ This service will be supplied on an ad hoc/ Paediatric Physiotherapists and their meeting and explore support from 1/traded-services/4/childrenyoungpeople on demand basis – please contact us to Occupational Therapists, supported by extended family members and friends. discuss your needs or for any queries. experienced Therapy Assistants. The During the meeting, professionals set qualified therapists are registered and Find out more about this service at Contact Point out their concerns and offer advice on regulated by the HCPC (Health and Care https://tradedservices.swindon.gov.uk/info/ Mark Green what support could be available. Family Professions Council) and undertake 1/traded-services/4/childrenyoungpeople Integrated Service Manager members then have private family time to regular post-qualification training and make a safe plan for the child. The family development. Telephone: 01793 464061 will also have the opportunity to attend a Email: [email protected] further meeting 3 months later to review Contact Point their plan. Lisa McNally Family Group Conference and New Why choose us? Beginnings Manager Our team of skilled and experienced Telephone: 01793 465111 FGC Coordinators are passionate and Email: [email protected] enthusiastic about empowering the

Parent Support Advisor Service NEW Restorative Conference Service NEW

What do we offer? Parent Support Advisors will work direct What do we offer? Why choose us? with parents of nursery and school aged Parent Support Advisors, to deliver Supporting you to resolve conflict and find Our team of skilled and experienced FGC children to assess needs, and work to an bespoke packages of intervention with a better way forward. Coordinators are trained in restorative agreed plan with those parents identified parents to support them in developing practice and conflict resolution to deliver by the school. Parent support advisors Ethos: Acknowledging the past ..Moving their parenting skills. Restorative Conferences. We will work will deliver interventions in the home people into the present…Focusing on the flexibly to meet the needs of families and Universal services are available for all and in the school, as well as be the lead future professionals to ensure the meeting runs families to access, however from time professional for TAC/TAF meetings as to time some families require additional A Restorative Conference is a process that at a date and time suitable for all. appropriate. brings people together and allows them support. Parents who have had poor Our parent support advisors receive Further information experiences of being parented themselves, to discuss difficulties in their relationships regular supervision, ongoing training that are impacting upon them and their The following aspects of the meeting are or who are finding the challenges of including safeguarding training, and they parenting overwhelming can feel isolated children. The focus is on the future free: work within a multidisciplinary team and reaching agreements that support and unsupported. Parent Support Advisors of practitioners. They are experienced • A children’s advocate to support the offer nurturing, supportive and non- healthier relationships by making a plan in working with challenges such as for change. child or young person throughout the judgemental parenting interventions, behaviours linked to Autism Spectrum process promoting the importance of positive A Restorative Conference is a voluntary Condition (ASC), anxiety, trauma, • A family friendly venue for the meeting child parent attachment and of positive inconsistent boundaries and routines. process and families must consent to the interactions for children’s learning and referral. Children and young people can • Refreshments development, and role model appropriate Further information be involved in the Restorative Conference and consistent boundaries and routines. The length of agreement can be for 1 year where appropriate, although often with • Materials – invites, family plans Parent Support advisors will work in the or 2 years, delivered from 1st September support from an advocate. This service will be supplied on an ad hoc/ family home, for a number of weeks as 2020 to 31st August 2021/2022. The Restorative Conference Process: on demand basis – please contact us to agreed within the plan with a focus on discuss your needs or for any queries. Find out more about this service at STEP 1 - Meet with your coordinator to addressing assessed needs, and improving https://tradedservices.swindon.gov.uk/info/ prepare for your meeting. Discuss what’s Find out more about this service at the outcomes for children and young 1/traded-services/4/childrenyoungpeople happened, who has been affected by this https://tradedservices.swindon.gov.uk/info/ people. They will act as an advocate for and what needs to happen now? 1/traded-services/4/childrenyoungpeople children and young people ensuring their Contact Point voice is heard in school and home, in order Caroline Starling STEP 2 – Restorative Conference meeting. that appropriate support can be available Operational Manager Early Help Brings everyone together to share their Contact Point to meet their needs. Telephone: 01793 465452 views, resolve issues and make a Plan for Lisa McNally Change. Why choose us? Email: [email protected] Family Group Conference and New Beginnings Manager The Parenting Hub offers a bespoke Kesze Saunders STEP 3 – A review will be offered to check package of support to schools, delivered Operational Manager Early Help on the progress of the plan. Telephone: 01793 465111 by Parent Support Advisors trained in Telephone: 01793 465111 Email: [email protected] a variety of evidence based parenting Email: [email protected] programs. 16 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life Children and Young People

School Nursing Service NEW Speech and Language Therapy (SLT)

What do we offer? School nurses have a professional duty What do we offer? Why choose us? to adhere to the Nursing and Midwifery We offer additional school staff medical Council (NMC) and Swindon Borough We offer a specialist service to Special Because we know your children, through needs training guidelines and policies. schools and SRP units to meet children providing your local core service, we can and young people’s SEN needs. plan traded services with you to meet the Core work for school nursing in Swindon precise needs of your school and learners, is based on The Healthy Child Programme Further information We also welcome discussion with schools including those pre-schoolers who will (NHS), local and national health directives Each school receives one free training wanting to enhance the core SLT service. be joining your school in future years. for children and young people. session. All additional sessions are charged We offer specific training to help Swindon’s SLT service has skills in the full for. All schools are offered free delivery of core your school develop all children’s oral range of communication disorders, and services, this includes supporting staff to All ordered sessions will be arranged communication, now a key requirement has the advantage of close links with other manage children in school with health individually with each school. for Ofsted, as well as to help the progress local services for children. needs through ‘Individual Health Care of those with communication difficulties, This service will be delivered from Plans’ and annual staff training sessions, disabled learners and those with SEN. Further information 1 September 2020 to 31 August 2021. planned ‘School nurse clinics’, routine Derbyshire Language Scheme, Elklan, Please contact the service manager height, weight, vision and audio screening Find out more about this service at Signalong and Word Aware tutors are (details below) to discuss and agree and on site health support for pupils and https://tradedservices.swindon.gov.uk/info/ available. We also offer: the best option for your school before their families. School nurses work within 1/traded-services/4/childrenyoungpeople ordering. This will ensure we provide the the integrated children’s services, and ICAN Early Talk Boost: most appropriate solution for your pupils. have robust links with other services This course is for teachers and/or Teaching This service will be delivered from within Swindon. Contact Point assistants and is aimed at children of 3 -4 1 September 2020 to 31 August 2021. Schools are able to purchase additional Janet Sadler years old (nursery and reception years) Find out more about this service at school staff medical needs training Professional Lead School Nursing and is evidenced based. It is aimed at https://tradedservices.swindon.gov.uk/info/ sessions. children who have difficulty listening / Telephone: 07919 545570 1/traded-services/4/childrenyoungpeople Email: [email protected] paying attention, understanding language, Why choose us? organising and using language, explaining and describing, taking turns and who use All school nurses are registered nurses immature sentences. Contact Point with additional training to develop the Mark Green skills and knowledge required to work ICAN Talk Boost: Integrated Service Manager appropriately with children and young people both in and out of the school This course is for Teacher and Teaching Telephone: 01793 464061 setting. Assistant pairs (4-7 year olds) to attend Email: [email protected] together. They will be equipped and trained to deliver a specific intervention in school for language delayed children who need a boost to help them catch up.

Swindon Portage Targeted Mental Health Service (TaMHS)

What do we offer? Why choose us? What do we offer? Why choose us? This service is open to any school that Working as part the Integrated Team for All schools and EYFS can purchase All of our TaMHS Clinical Practitioners hold is receiving a child that is known to the disabled children at Salt Way Centre and the TaMHS service. We aim to ensure a professional qualification eg: Registered Portage service within Swindon. We the wider early year’s work force, means that the emotional and mental health mental health nurses or general nurses. can provide inclusion into school for we are well placed to access advice and needs of children and young people are They all have extensive experience of children who have received Portage home support that would aid both the child and appropriately dealt with at the earliest working in a CaMHS setting with children teaching, providing training and support school. The team consists of qualified and opportunity. We are the single point of and young people with mental health to the school staff to enable successful experienced staff in early years, special access for requests for specialist mental difficulties. inclusion. Portage staff will have worked needs and disabilities and we can deliver health intervention (i.e. Child and The TaMHS Outreach workers also have with the child and their family for up to 4 Signalong and The Early Bird (+) Adolescent Mental Health Services). years and in some cases may have acted for parents of children with autism. a range of experience and have been as the child’s lead professional. This means TaMHS offers short-term interventions trained in evidence based models of that they have a wealth of knowledge and Further information such as Cognitive Behavioural Therapy delivery. All our work is evaluated pre and and bespoke school packages, including post intervention, providing evidence of experience in relation to how the child Prior to a child starting school or academy learns best and will be able to provide training and one to one work for young outcomes, and has been highlighted as a the Portage teacher begins liaison with the people. We also offer parenting support positive benefit to pupils in Ofsted reports. strategies to enable learning and for the child’s designated school, arranging visits child to meet their individual goals. for parents of the school pupils dependent so that contact can be made between on the presenting needs. Further information Inclusion into School home and school, visiting the school with This service will be delivered from Portage staff will visit the school weekly in the child regularly to familiarise them with Continuing for 2020-21 the school layout in the summer term 1 September 2020 to 31 August 2021. term 1 maintaining regular contact with Clinical Supervision for School Staff parents to ensure transfer into school is and sharing information with the relevant Find out more about this service at Particularly for Head teachers, SENCOs, successful. This will move to monthly visits school staff. https://tradedservices.swindon.gov.uk/info/ child protection leads and Pastoral staff, from term 2 ending in term 4. Inclusion 1/traded-services/4/childrenyoungpeople This service will be delivered from this is an effective tool in safeguarding into School package will be delivered in 1 September 2020 to 31 August 2021. children and young people. Professional arrangement with Portage teacher, and personal issues can be addressed in based on: Find out more about this service at Contact Point https://tradedservices.swindon.gov.uk/info/ a safe, confidential space enabling the Danielle Kemp Weekly visits September-October (term 1) 1/traded-services/4/childrenyoungpeople individual to feel listened to and valued. Senior Clinical Practitioner Monthly visits October-April (terms 2/3/4) This enables the staff to work through difficult situations with children and Telephone: 07557 541769 Staff training Contact Point their families, assisting with identifying Email: [email protected] Ad hoc training can be delivered on solutions, whilst impacting positively on Stephanie Hathaway demand to primary schools enabling school staffs emotional wellbeing. successful inclusion to school for all Manager, Swindon Portage children with additional needs. We can Telephone: 01793 465360 provide a range of training to individual Email: [email protected] schools and staff to meet their PPD requirements. 18 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life Children and Young People

U-Turn - The Family Service NEW Young People’s Substance Misuse Service

What do we offer? The Family Service aims to enable families What do we offer? Why choose us? Holistic targeted family work with families to address and overcome the difficulties that have led them to be vulnerable. We U-Turn is Swindon’s young people’s U-Turn have access to the most up to where there are children and young (10-18) specialist substance misuse date information on substance misuse people aged pre-birth -18 years. work in partnership with families in order to prevent further escalation of need. service. U-Turn provides support, help trends such as the risks, myths and The Family Service is voluntary. Children, and guidance to young people and their misunderstandings relating to the use of We are a team of passionate and young people and their families do not families for all drug or alcohol related legal highs. Our staff are highly trained, dedicated multi-agency practitioners who have to engage with the support when problems. This includes illicit substances, qualified and experienced and comply will practice using a restorative, relational recommended. solvents, prescribed medication as well as with CCQI Practice standards for young approach, ensuring that families are fully more established substances such as class people with substance misuse problems. Home visits will be undertaken with supported to make the changes needed to A and B drugs. families at a frequency which is identified care for their children. as most likely to meet their needs. The Further information Further information We provide a free service that anyone package is calculated on two visits per can refer into and access, which will then This service can be delivered on an ad week for 3 months. The Family Service will offer a bespoke provide a full assessment, cognitive- hoc “pay as you go” basis. Services can The Family Worker will work with families package to meet the needs of each family, behavioural interventions, motivational be provided as one-off training sessions, to co-ordinate and deliver targeted working flexibly with them for up to interviewing and specialist prescribing. regular drop-ins, or as part of school support which aims to address whole 3 months. curriculum e.g. PSHE classes, as well as for family needs and result in better outcomes In addition, U-Turn can also offer a issues emerging or school health related for each child and young person. Find out more about this service at Traded Service which provides expertise events or programmes. https://tradedservices.swindon.gov.uk/info/ in education and prevention to groups The Family Service will complete an Early 1/traded-services/4/childrenyoungpeople and schools appropriate to all ages and Find out more about this service at Help Assessment and plan. levels of attainment. U-Turn use the latest https://tradedservices.swindon.gov.uk/info/ The Family Service will co-ordinate Team drug awareness resources in an engaging, 1/traded-services/4/childrenyoungpeople Around the Family meetings when there Contact Point innovative and flexible way that is mindful are two or more professionals involved Kesze Saunders of individual experience, local influences from different agencies. Operational Manager Early Help and peer group behaviours, to challenge, Contact Point educate and provide the right information Telephone: 01793 465111 Dale Colsell Why choose us? to help young people make informed Email: [email protected] RYS Operational manager The Family Service work in a holistic decisions. (specialist services) targeted way with families committed to Caroline Starling Telephone: 01793 463873 strengthening and improving relationships. Operational Manager Early Help Email: [email protected] We provide structured interventions that Telephone: 01793 465452 enable families to develop problem solving Email: [email protected] skills, build resilience and achieve positive, sustainable behaviour change.

Youth Engagement Service

What do we offer? Why choose us? In order to succeed in education, training Youth Engagement Workers (YEWs) and employment, young people need self- have extensive experience of working esteem, communication skills and coping successfully with hard to reach and strategies. We provide bespoke support vulnerable young people using a range packages to vulnerable young people in of methodologies. The basis of all of our order to address a range of issues, with a work is to develop productive, effective main focus on self-awareness and personal and professional relationships with young development. people to create opportunities for successful transitions. Within our service we can provide five options of support: Our methodology includes utilising conversation, drama, art or sport to • A programme of informal education explore healthy relationships, self- at schools or college for young people expression/ esteem/ confidence, team with challenging behavioural, social and work, emotional literacy, risk and harm emotional difficulties reduction, Child Sexual Exploitation (CSE) • Offer Information Advice Guidance and Criminal Exploitation prevention. interviews for Year 10 and 11 Further information • Gender Identity and Romantic/Sexual Orientation work with young people that This service can be delivered on an ad identify as trans, gender fluid, gender hoc “pay as you go” basis. The length of queer, agender, gay, lesbian, bisexual, agreement can be negotiated to suit the asexual, pansexual or questioning individual needs of each case. • An enhanced post 16 transitions package Find out more about this service at for pupils selected by the school https://tradedservices.swindon.gov.uk/info/ 1/traded-services/4/childrenyoungpeople • Provide transition programme to ease the shift from Year 6 students to Year 7 Interventions may involve one to one Contact Point conversation, issue based group work, Sarah Hayes experiential learning, and practical Senior Youth Engagement Worker sessions. Telephone: 07785 768549 Email: [email protected]

20 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life Curriculum Resources Curriculum Resources

Capita Enhanced Support Services for 2020-2021

What do we offer? Why choose us? SIMS Support Contracts - We offer 3 levels With over 20 years’ experience in of support supporting SIMS and over 3000 schools and academies supported directly by • Whole Support for your network Capita, we understand your needs, including SIMS, admin and curriculum enabling us to deliver a personal support support. This also includes a strategic service. planning session and three on site visits (scheduled once per term and between Experienced service desk analysts and two to four hours each) discounted rates for training courses, consultancies and installations. • Admin ICT Support delivers SIMS and admin network support. A Customer Success Manager (CSM) who understands educational changes and will • SIMS Support for your SIMS suite. advise you in understanding the breadth All our support contracts include the of SIMS and how the effective use can services of a Customer Service Manager support your school priorities. Curriculum Resources (CSM). Access to our new Customer Success All support queries can be logged via Resource hub is provided via My Account phone, email or web logging and are which provides additional resources to managed against a published SLA. maximise the use of SIMS along with best Additional Services: practice guidance, hints, tips and videos. • +Services: additional services that Further information provide you with the skills of an expert to Find out more about this service at carry out key tasks. These include regular https://tradedservices.swindon.gov.uk/info/ technical on-site visits, laptop encryption 1/traded-services/5/curriculum-resources-1 to safeguard data on staff laptops and general SIMS or FMS assistance. Contact Point • SIMS On-site training and consultancy Sue Ellis services. Customer Services Manager Capita SIMS • hardware procurement and installation services. Telephone: 07740 529824 Email: [email protected] or Capita Contracts team Telephone: 0800 1701732 Email: [email protected]

CLEAPSS Membership for Academy Schools Healthy Schools

What do we offer? Why choose us? What do we offer? • Parents tell us they feel more involved in their children’s health and learning – This service covers the membership of Academies subscribing though their Healthy Schools is a FREE programme (some say it provides learning for them CLEAPSS for academy schools, through a Local Authority are able to obtain a 50% offered to all Swindon schools! Over 70% too). Local Authority. discount on membership charges. of Swindon schools are actively engaged with the programme and making a • Schools tell us the programme has CLEAPSS works in the field of school and Further information difference to the health and wellbeing of bought a more sustained improvement college science. It provides general support This service will be delivered from their pupils. in attendance, behaviour, attainment for practical work with information, advice and school management. and training about laboratory design 1 October 2020 to 30 September 2021. Swindon’s Healthy Schools initiative and practice, technicians and their jobs, Find out more about this service at is committed to supporting schools • Ofsted say in a good/outstanding school equipment, materials, living organisms and https://tradedservices.swindon.gov.uk/info/ by providing the best health related young people are ‘happy, confident and especially health and safety. 1/traded-services/5/curriculum-resources-1 education information, promoting good can explain what health and wellbeing health choices and recommending involves.’ Members of CLEAPSS are provided with resources to enhance the PSHE unlimited help through their “helpline”, programme. It improves future outcomes Further Information access to training courses, copies of termly Contact Point for young people and meets the needs of The Healthy Schools programme is a newsletters, copies of all Di Bulley the new OFSTED health and wellbeing of nationally recognised award. relevant CDs. Traded and Service Support Officer, young people’s framework. Education Swindon has a three tier award system, Telephone: 01793 465750 Our Mental Health Award has been Bronze, Silver and Gold. The three tier Email: [email protected] designed with a commitment to staff and system takes a progressive approach to Website: https://www.cleapss.org.uk/ pupils. This year we have introduced an recognising additional measures that Early Years Programme for all schools. schools address to meet priorities and support the health and wellbeing of pupils Why choose us? and staff. Healthy Schools works - It raises Find out more about this service at attainment, achievement, and aspirations. https://tradedservices.swindon.gov.uk/info/ It improves the wellbeing of young people 1/traded-services/5/curriculum-resources-1 and the community. It provides evidence for schools during Ofsted inspections. It meets the government requirements Contact Point of delivering British Values, preventing Surbdeep Rai extremism, CSE and relationships. Healthy Schools Manager We know our programme works because: Telephone: 01793 464687 • Children and young people tell us they Email: [email protected] feel, healthier, happier and safer when Website: www.swindonhealthyschools.org/ school supports them.

22 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life Curriculum Resources

Newly Qualified Teacher (NQT) School Improvement: Primary and Early Years Induction Coordination

What do we offer? It will ensure that: What do we offer? Why choose us? This service covers the administration • Head teachers/Principals are aware The Primary School Improvement We are a well-respected team with and management, by Swindon Borough of their responsibilities for monitoring Team plays an important role in helping considerable expertise, including that Council as appropriate body, of the support and assessment. This includes Swindon to meet its vision for children and gained as Ofsted Inspectors. We will statutory regulations for NQT induction. ensuring that an NQT receives a young people, as set out in the Swindon devise a bespoke package to meet your personalised induction programme, Education Strategy: school’s needs. Why choose us? designated tutor support and the The Vision: For every child, irrespective Further information You can expect: reduced timetable of background, to fulfil their potential • a rapid response to your enquiries • Head teachers/Principals are aware of through the best education possible. To discuss bespoke support for your the requirements regarding fair and Our commitment is to champion school, please contact us directly. • all communication from the Coordinator appropriate support, assessment and excellence so that “Every school should to be timely, well-presented and free of For further information on professional guidance procedures be at least a good school” jargon development courses, please see the Swindon Borough Council will also: We provide support and challenge both termly CPD events calendars or email • a high quality service from a professional to promote high quality leadership and [email protected] for • respond to requests from schools who cares about improving the management and to raise achievement specific information. and colleges for guidance, support outcomes for all children and young for children and pupils, across Swindon’s and assistance with NQTs’ induction Find out more about this service at people. primary schools. We provide free advice programmes https://tradedservices.swindon.gov.uk/info/ Contact details of schools where intensive to targeted schools, as defined in our 1/traded-services/5/curriculum-resources-1 support has been effectively carried out • respond to requests for assistance and Education Improvement Strategy, and fulfil can be provided on request. advice with training for induction tutors. the Local Authority’s statutory duties with regard to Assessment and Moderation This service will be delivered from Further information for the Early Years Foundation Stage, KS1 Contact Point 1 September 2020 to 31 August 2021. and KS2. Where appropriate, we broker Steve Bogg Swindon Borough Council will fulfil its Education Commissioner, Primary responsibilities as appropriate body, Find out more about this service at school-to-school support; and also offer as described in the Statutory Guidance https://tradedservices.swindon.gov.uk/info/ or commission relevant professional Telephone: 07989 227260 (revised December 2013). 1/traded-services/5/curriculum-resources-1 development opportunities for leaders, Email: [email protected] teachers and governing bodies, often facilitated through Swindon’s Primary Emma O’Neill Early Years Consultant Contact Point Teaching School. Surbdeep Rai In addition, we are able to offer a traded Telephone: 07766 368228 Healthy Schools Manager service of support and challenge to other Email: [email protected] Telephone: 01793 464687 schools, including academies and free Email: [email protected] schools e.g. school reviews, Head teacher performance management, external validation of teaching and learning, including in the EYFS.

School Improvement: Secondary Swindon Libraries and Information Service

What do we offer? Why choose us? What do we offer? • Book Collection Appraisal, Selection and Supply The Secondary School Improvement We are a well-respected team with Swindon Libraries and Information Team plays an important role in helping considerable expertise, including that Service offers a comprehensive range of For more information on these workshops Swindon to meet its vision for children and gained as Ofsted Inspectors and working resources to promote literacy and reading and services, please contact us. young people, as set out in the Swindon nationally and in other Local Authorities. for pleasure. Many of our services are Education Strategy: We will devise a bespoke package to meet available free of charge, including quality Why choose us? your school’s needs. book stock, free School Class Library Our range of sessions and training courses The Vision: For every child, irrespective Cards, a range of activities for children and are delivered by experienced professional of background, to fulfil their potential Further information families, online resources and our Summer Librarians who are also qualified Teachers. through the best education possible. Reading Challenge. To discuss bespoke support for your We may also be able to offer free general Our commitment is to champion school, please contact us directly. We also offer quality workshops and class visits. excellence so that “Every school should be services to support you in bringing stories, at least a good school” For further information on professional development courses, please see the books and information to life. Further information We provide support and challenge both termly CPD events calendars or email We can offer: General class visits and workshops must to promote high quality leadership and [email protected] be booked in advance. • Bringing Story Time to Life management and to raise achievement for specific information. for children and pupils, across Swindon’s A ½ day workshop for Teachers and TAs Please contact us to discuss your secondary schools. Where appropriate, we Find out more about this service at on best practice for bringing stories alive preferences, needs and to confirm dates broker school-to-school support. https://tradedservices.swindon.gov.uk/info/ and running story and rhyme times. and availability, before ordering. 1/traded-services/5/curriculum-resources-1 In addition, we are able to offer a • Delivering Story Time Find out more about this service at traded service of support and challenge An interactive session for pre-school https://tradedservices.swindon.gov.uk/info/ to schools, including academies and & Key Stage 1 pupils, bringing our 1/traded-services/5/curriculum-resources-1 free schools e.g. school reviews, Head Contact Point knowledgeable experience & resources or www.swindon.gov.uk/libraries teacher performance management, Marie Horton to suit your requirements. Education Commissioner, Secondary external validation of teaching and • Fun with Stories learning, safeguarding and governance Telephone: 07341 077537 A linked series of 6 workshops for Contact Point reviews, supporting partnership work Email: [email protected] parents of KS1 children highlighting Leon Flower and school-to-school support and also the importance of and encouraging the Library Development & Innovation offer or commission relevant professional sharing of stories. Manager development opportunities for leaders, Telephone: 01793 463790 teachers and governing bodies, • Advanced Internet Searching and Website Evaluation for Teachers and TAs E-Mail: librariesoutreach@swindon. often facilitated through Swindon’s gov.uk Teaching School. This course comprises 2 modules aimed at enhancing searching abilities Website: www.swindon.gov.uk/libraries and appraising the quality of online information.

24 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life Curriculum Resources

The Learning Resources Hub Waste and Envirocrime Education Programmes

What do we offer? Additional Services include: What do we offer? Why choose us? • School Library Advice and Support The Learning Resources Hub (LRH) • 26% discount BookShop “How can we all live well, without Content within all programmes can be provides access to a rich and • e-books compromising the planet’s continuing found within the national curriculum comprehensive range of high quality • School Visitors Programme ability to enable us all to live well?” science syllabus. The content of the teaching and learning resources programmes are under continual This question is the essence of all of the through its loan service to primary and Why choose us? assessment to ensure latest information Envirocrime education programmes which special schools. Delivered free of charge at the beginning and legislation. are completely FREE and support various of term, LRH collections support children All our resource collections are carefully subjects, especially science, within the Many children and young people express to become confident, happy and curated and link to the primary National Curriculum. their concern over the plight of marine enthusiastic readers, writers and lifelong curriculum. life due to large volumes of plastic in the learners, with all the benefits this brings. Primary aged children are offered a KS1/ Collections include: oceans. These programmes allow them KS2 one hour EnviroCrime workshop Further information an opportunity to raise and discuss these WOW! collections - Collections include delivered to class size groups. The matters and explore how they can take Immersive Environments plus other Learning Resources can deliver services workshops draw attention to the positive ownership to make a difference. exciting collections such as STAR WARS. using the financial or academic year, and negative impacts humans have MultiMedia collections - Curriculum through a range of packages, carefully on the environment. Different ideas Further Information linked collections including artefacts, designed so you can select the right option are supported or challenged, possible puppets, soft toys, interactive whiteboard for your school. Delivery to school and solutions discussed and positive messages The Envirocrime education programmes activities, books, CDs of sound effects, collection from school is free of charge, as reinforced. are unique to Swindon schools, working music and songs, DVDs of film clips and is access to the online request system. alongside Envirocrime Enforcement One hour power point presentations full-length films and programmes, web If you would like to learn more about the Officers. Envirocrime is one of several are offered to secondary and sixth form links, teacher notes, photos and much LRH service and see some of the resources agencies, delivering educational mini pupils, targeting Y7 and Y13 respectively. more - all in one box! you are very welcome to visit or LRH workshops to year 6 children at the annual Delivered to tutor size groups within a staff can come along to your school and Earth Summit and Junior Good Citizen Visual Resource collections - Artefacts, classroom setting, scientific explanation present at a staff meeting – just get in Scheme Event. We can also offer bespoke models, specimens, equipment, early is given to some of the events touch to arrange a convenient time. programmes on request. years, role play, computing curriculum happening currently in the environment. collections (cameras, software and Find out more about this service at Relationships within the ecosystems are Find out more about this service at programming) and more. https://tradedservices.swindon.gov.uk/info/ explored, including the accumulation of https://tradedservices.swindon.gov.uk/info/ Book collections - Fiction, non-fiction, 1/traded-services/5/curriculum-resources-1 toxic materials, in particular, plastic. The 1/traded-services/5/curriculum-resources-1 topic and themed, guided reading sets, and www.wslr.co.uk behaviours of littering and fly tipping targeted collections (eg less able, reluctant are discussed, challenged with evidence Contact Point Contact Point and books for boys, girls, dyslexia friendly) Tina Ward illustrating the negative consequences Pam Jones plus many more. Manager these have on our environment. Elements from PSHE and citizenship are also Lead Envirocrime Education Officer Audio-Visual - CD-ROMs, DVDs, Telephone: 01225 713744 covered. educational series and TV programmes, Email: [email protected] Telephone: 07766 777676 film clips and sound effects. Website: www.wslr.co.uk Email: [email protected]

Wiltshire and Swindon History Centre

What do we offer? War soldiers from your area, discover life on the home front in the Second World Wiltshire and Swindon History Centre War (including information on evacuees), is the home of the Swindon archives, a trace the history of your school, explore unique collection of documents charting life in your area in the Victorian period and the history of the town and surrounding much more. villages from the 12th century to the present day. We offer workshop sessions All our sessions are delivered by a using original archive material delivered qualified and experienced teacher with at the History Centre in Chippenham. excellent knowledge of the collections and Our outreach service and resource packs the use of archive material in teaching. provide access to the archive for schools Pupils are given the opportunity to use a unable to visit the History Centre. range of primary sources to get a genuine experience of historical research. We work with students from key stage 1 to ‘A’ level. We can support your local study Further information and provide locally relevant resources to support many aspects of the curriculum The service is a one-off visit for part or all including Romans, Victorians, First and of a school day which is booked in advance Second World Wars. We have free online directly with, and confirmed by the venue. materials to support Black History and Costs vary depending on the session GCSE English listening and speaking. booked, where it is delivered and the Many of our services are tailored to suit number of children in the group. Please the requirements of the school, selecting visit our website for current details and those documents from the archive most contact us directly to making a booking. relevant to their needs. Find out more about this service at https://tradedservices.swindon.gov.uk/info/ Why choose us? 1/traded-services/5/curriculum-resources-1 The archives contain millions of unique and at www.wshc.eu documents that can bring your local study to life and provide a powerful local connection to give national stories greater Contact Point relevance. Letters, diaries, photographs, Ruth Butler maps, newspapers, census returns, local Heritage Education Officer directories and GWR records are just some of the documents used by schools Telephone: 01249 705529 to enhance learning. The archives can be Email: [email protected] used to uncover the lives of First World Website: www.wshc.eu

26 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life School Management

Data Intelligence Service

What do we offer? Further Information The Data Intelligence Service holds a Services follow the academic year and comprehensive data set on Swindon pupils schools can opt in at any point, or at the and Swindon demographics. point of analysis. These are: From this, the service can provide valuable • Geodemographic profile analyses to both LA maintained schools • School Performance Reports and academies including: o Early Years Foundation Stage Profile • School performance reports, to compare the achievements of your school cohort o Key Stage 1 and Phonics to National and/or Swindon cohort o Key Stage 2 • Emerging national (NCER) estimates School Reports will be delivered using of key measures much earlier than as Perspective Lite. Schools can use released by DfE/ASP, including Key Stage Perspective Lite to access early national 1-2 Progress estimates estimates, LA figures and KS2 Progress School Management • School deprivation/demographic profiles estimates, along with possibilities for based on latest 2019 Mosaic data analysing different groups of pupils and other features including Ofsted inspector Why choose us? Profiles, Census Data Infographics, We are a team of Performance Analysts 5 minute lesson plan and more. with expertise in Education data analysis Find out more about this service at including performance reports and https://tradedservices.swindon.gov.uk/info/ statutory returns. 1/traded-services/7/schoolmanagement Team members already work with schools as part of the core offer and support the work of the School Improvement Contact Point team. We are experienced in providing Martin Bell data for schools and have good working Intelligence Lead relationships in place. Telephone: 07824 081201 We are uniquely positioned to provide rich Email: [email protected] data analysis for your school with early LA and national estimates, much more quickly than the DfE. This allows your school to reflect and plan for the new year ahead.

Digital, Design and Print Enterprise Works enterprise works

What do we offer? • stationery, newsletters and magazines What do we offer? Therefore if you would like to support this important local enterprise, and require a • digital and litho printing We provide a high level of service using Enterprise Works operates a very large product or service for the right price and the latest equipment backed up by the • large print runs timber and fencing operation from Gipsy quality, then please enquire to see if the skills of an experienced team of print Lane, along with a timber workshop in Enterprise Works team can support you. technicians and design professionals. • promotional merchandise (stickers, pens, which we make many of the products we We offer in-house digital and litho pencils, balloons, mugs) sell including fencing, gates, sheds, garden Further information printing. Our services are available to and wildlife products. • display materials (banners, posters, The service will be arranged individually all schools and academies display boards) and signage We also operate EW Signs & Display who and free advice and quotations will be Why choose us? • mail merge and fulfilment design, print, and manufacture a variety provided on application. of products including marketing materials, The Hub provides many different services Further information graphics and signs and work with a range Find out more about this service at which include being the brand guardians of public sector establishments. https://tradedservices.swindon.gov.uk/info/ We offer a free initial consultation for Swindon Borough Council (SBC). We 1/traded-services/7/schoolmanagement have a full understanding of the design to discuss your print and design Our assembly unit sorts, collates, produces and print requirements for SBC including requirements. and assembles marketing materials and mail shots for local businesses and some Data Protection, Equality Act 2010 which Find out more about this service at Contact Point includes the use of fonts and colours for well-known brands. https://tradedservices.swindon.gov.uk/info/ General Enquiries people with visual impairment. 1/traded-services/7/schoolmanagement Why choose us? Telephone: 01793 464646 Some of the types of work we produce are Enterprise Works has been operating in Email: [email protected] listed below: Swindon now for over 50 years providing Ashley Mercer Contact Point • brand identity and creation supported employment specifically for Fencing and Timber Email: adults with disability, both physical and • artwork and logo design Telephone: 01793 464771 [email protected] learning, or long term health conditions Email: [email protected] • publications, information packs and which have proven to be a barrier to them leaflets entering the mainstream employment Angus Fulling market. Signs and Display We recruit trainee staff and provide Telephone: 01793 686324 work placements for residents in the Email: [email protected] local area and provide them with the Kenny Meacham relevant training, experience and support Assembly and Packaging so that they can develop transferable employment skills and realise the Telephone: 01793 464732 potential they have to lead independent Email: [email protected] successful lives and careers.

28 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life School Management eSafety Service Flu Vaccination Service

What do we offer? feedback from both professionals and What do we offer? We can help you protect your staff parents is for regular training and updates, by offering a sensibly priced on-site This service can directly deliver outcomes due to the rapid and continuously Flu – short for influenza – is not the same vaccination service, or vouchers, or a required to safeguard the whole school changing online world. as the common cold. Flu is caused by a combination of these, through a tailored online, in addition to enabling the different group of viruses. Symptoms service to suit your school’s needs. capability of best practice to be formed or By working in partnerships including those tend to be more severe and last longer. sustained. with the SWGfL and the Police, this service It is an infectious and common viral illness Further information draws upon the experiences of incident spread by coughs and sneezes. Why choose us? management, technical Police support, Please note that a flu vaccine is In the UK, about 600 people a year die available free on the NHS for certain The 2018 Statutory guidance, (Keeping intelligence data and advice from national from a complication of seasonal flu. groups - contact your local GP surgery Children Safe in Education) builds upon and international organisations that seek for further information around eligibility. the Ofsted Schools inspection handbook to protect children online. We offer two options for delivering that has a specific focus on online This service is backed up with strong links vaccinations to your staff: We will know the vaccine cost for safety. Evidence shows that a number of to the UK Safer Internet Centre and the • A vaccination clinic held at the school. 2020-21 in late summer, allowing schools are consistently weak in training Swindon Local Safeguarding Children us to confirm a definitive price. To • A voucher scheme at a designated staff, pupils and supporting parents in Board. help us estimate numbers of vaccine safeguarding children and young people Pharmacy. required, please indicate your interest online. Further information You can choose your preferred method by completing the order form, and costs will be advised to you as soon as that The Ofsted inspection criteria seeks for This service will be supplied ad hoc and of vaccination, or a combination of these information becomes available. evidence of progression and reviews tailored to meet your school’s needs - if you prefer. of policies, in addition to continuous please contact us to discuss the options Why choose us? Find out more about this service at and embedded CPD for staff , pupils available. https://tradedservices.swindon.gov.uk/info/ Seasonal flu is one of the biggest causes 1/traded-services/7/schoolmanagement understanding of online safeguarding and Find out more about this service at of short term illness in the UK and the wider school community engagement. https://tradedservices.swindon.gov.uk/info/ generally up to 20% of the population 1/traded-services/7/schoolmanagement Protecting both staff and the gets flu every year. organisation’s online professional identity Contact Point and reputation continues to grow as an Flu is highly contagious and affects people Alistair Ireland issue, especially reflected in the increasing Contact Point of all ages, with even healthy people Business Continuity Manager number of technology related allegations. Huw Ford suffering debilitating symptoms. Telephone: 07824 868420 Having delivered hundreds of sessions to Children and Young People ICT Manager Flu vaccinations can decrease workplace Email: [email protected] groups including parents/staff/governors/ Telephone: 01793 463168 absence, helping to reduce the costs children/police officers/social workers/ Email: [email protected] and disruption that unexpected sick leave charities/local businesses, the consistent can create.

Free School Meals Administration Governor Support Service

What do we offer? Why choose us? What do we offer? • comprehensive training programme for new governors and clerks The administration of Free School The School Admissions Team and the The Governor Support Service provides Meals (FSM) for all Swindon Schools Business Support Unit have extensive training, guidance and support to clerks • a range of training (approximately 45 is overseen by the School Admissions knowledge and experience of all FSM and governors to enable them to fulfil events over the year) enabling governors Team, and is currently administered by eligibility issues and are abreast of their statutory duties and be confident in and clerks to develop their expertise the Business Support Unit. We offer a new information/legislation. They are providing robust challenge and support • access to webpages with a range of complete solution for the assessment and well experienced at providing excellent to school leadership teams. Ofsted updated resources processing of applications for Free School customer service to both parents and recognise the key role of governors and Meals. schools. will expect to find evidence of governors’ • access to discounted rates for GovernorHub (online tool supporting the The service offers the following: impact on strategic leadership. Schools are Further information encouraged to invest in the development work of your governing board) • on-line applications can be made at any This service will be delivered from of their governors to ensure they can Further Information time using the Swindon Borough Council 1 September 2020 to 31 August 2021. make a full contribution to this key role. website This service will be delivered from 1 April Find out more about this service at Why choose us? 2020 to 31 March 2021. • all eligible applications are immediately https://tradedservices.swindon.gov.uk/info/ transferred to our central Free School 1/traded-services/7/schoolmanagement The Governor Support Service has over Find out more about this service at Meals Database. Schools are normally fifteen years’ experience in supporting https://tradedservices.swindon.gov.uk/info/ informed every Friday of successful clerks and governors, including extensive 1/traded-services/7/schoolmanagement applications knowledge around legislation and clerking Contact Point matters. • weekly lists are sent to all schools Emily Heaton detailing new students entitled to Free Strategic School Admissions Manager Training is provided centrally or sometimes Contact Point at schools for individual governing boards School Meals Telephone: 01793 465769 Anna Richardson or as one to one sessions particularly for Governor Support Manager The Team will provide advice that is Email: [email protected] clerks and/or chairs. compliant with legislation and will keep Telephone: 01793 463876 Alison Collett abreast of all new information in relation Examples of our services include: Email: [email protected] Operational Admissions Manager to FSM eligibility. • regular electronic briefings sent to the Telephone: 07970 940640 clerk containing information relevant Email: [email protected] to the roles and responsibilities of governors and their clerks • advice and guidance on the interpretation of legal and policy requirements

30 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life School Management

HR and Payroll Services for Schools

What do we offer? • Assistance in all TUPE transfers and post Support for Academies • Third Party Payment administration transfer agreements As well as offering a comprehensive for HMRC, Pensions and other We offer a range of HR services for schools package to maintained schools we are deduction schemes and academies tailored specifically to the • Support in conflict resolution including mediation able to support Academies in meeting the • The provision of P60’s and P11d’s needs of your school namely: specific challenges and opportunities that to employees as appropriate • Model policies and procedures ensuring • A commissioned Consultancy and they face. compliance with current legislation • We also offer a range of additional Administrative service for your business services we can provide to schools and • Bespoke training for staff and governors, Payroll Services • An HR and payroll team with extensive academies. Please review “HR Service, HR newsletters and scheduled briefings Our comprehensive service offers you: experience and knowledge in Education Schools and Academies - Optional covering relevant education and • A fully managed payroll service, Services” for further details • An efficient and responsive service to employment legislation calculating Gross Pay through to Net Pay, Headteachers and school leaders • An opportunity for an annual appraisal based upon information provided by Why choose us? • Communications and briefings on new of your HR and people management Schools and Academies We are experienced and qualified HR and legislation/employment law and specialist requirements. • Supply of payroll preview reports in payroll professionals with a great local education topics HR Administration service includes: a timely manner summarising the knowledge and understanding of both • A bespoke payroll reporting service for • Day to day operational HR Administration monthly total cost of payroll, providing maintained schools and Academies. schools/Academies support to deliver effective transactional an opportunity to make adjustments before the payroll is finalised We have developed good relationships • On line DBS checks available providing a services from pre-employment through with Headteachers and Governors and quick and efficient online checking service to termination • The completion of necessary documentation to comply with promote a positive employee relations • An end to end HR & Payroll Service using • Maintenance of employee records and requirements outlined by Teachers and culture in Swindon. our fully integrated system - Midland HR production of reports from our HR system • Advice on employment terms and Local Government Pension schemes Services can be purchased either Further information conditions for all school/Academy • End to end Payroll service individually or as a full package. Bespoke Services will be provided from 1 April employees • The maintenance of pay records and services may be available on request. 2020 to 31 March 2021, but tailored • Teachers Pension scheme support, associated data, in order to pay solutions may be available. Our HR Consultancy support includes: administration and completion of all employees accurately on time and • Strategic and practical advice on all annual returns comply with statutory requirements Find out more about this service at HR issues • Bespoke HR training either one to one • Provision of relevant financial monitoring https://tradedservices.swindon.gov.uk/info/ data on payroll required by Head • Comprehensive support in carrying out personal support or group training at 1/traded-services/7/schoolmanagement teachers and Governors managing their workplace investigations regular HR forums • Support with Head teacher recruitment own budgets • Advice at staffing hearings (small additional charge) • Liaison with various government • Change management and organisational • Support and guidance on apprenticeships departments, where necessary to keep Contact Point development in schools abreast of current legislation, including Anne English • Support in managing performance, • Advice relating to new starters, real time processing and Auto-enrolment Schools HR Manager conduct and attendance issues pre-employment checks and Single Telephone: 07818 510529 Central Record Email: [email protected]

HR Optional Services for Schools and Academies Insurance

What do we offer? • Access to recognised trade Union branch What do we offer? Why choose us? representatives (Academies only) As a Local Authority we can offer a range We provide a range of services to meet All queries are handled efficiently and of services to schools and Academies that The benefits of purchasing this service: the insurance needs of LA maintained generally within 24-36 hours (excluding buy into our HR services, at competitive • access to an effective route for schools in Swindon. Please note that weekends and Bank Holidays), by rates including advertising posts through statutory and collective consultation due to Central Government rules, we experienced staff who understand the ETeach Premium License subscriptions and bargaining are unable to provide any insurance specific insurance needs of schools. and access to Swindon Borough Council’s cover for academies. Any schools that • access to branch officials from NEU Further information (SBCs) Occupational Health and Employee and NASUWT unions become an academy during the year will Assistance Programme (Care First). • access to a framework and structure have to make their own arrangements This service will be delivered from for academies to manage effective for insurance and any cover in place 1 January 2020 to 31 December 2021. Why choose us? through the Council will cease on the date relations Find out more about this service at • Eteach Premium Licence subscriptions: of transfer. • promotes and maintains partnership https://tradedservices.swindon.gov.uk/info/ Eteach is the UK’s leading online working, best practice and consistency We will provide advice on: 1/traded-services/7/schoolmanagement education recruitment service, where teachers, school leaders and support • facilitates early resolution and reduces • insurance – specialist support and advice staff look for the latest jobs and where risk of disputes and Employment on issues of insurance, including liaison recruiters attract the best employees. Tribunal claims with external providers as appropriate Contact Point This service runs from 1 September 2020 • eliminates or reduces the need for to ensure efficient and economic placing Claire Thompson to 31 August 2021. you to establish, agree and coordinate of cover Insurance Manager • Care First (Employee Assistance release arrangements and paid time • advice on insurance issues, insurance Telephone: 07557 541773 Programme): This service offers off for duties and training cover and requirements with particular Email: [email protected] employees both face to face and This service runs from 1 April 2020 to reference to potential areas of liability telephone counselling support as well as 31 March 2021. Katrina Schofield • claims handling – to provide an efficient a 24 hour information help line available Insurance and Claims Officer and effective claims handling service to seven days a week. In addition and Further information Telephone: 07973 942188 schools including liaison with external included in the package, schools are able Find out more about this service at Email: [email protected] loss adjusters and insurers when to access training through Care First such https://tradedservices.swindon.gov.uk/info/ appropriate as stress and crisis management sessions 1/traded-services/7/schoolmanagement which are available for the whole school • additional services - additional covers or individuals as appropriate. may be purchased for your schools Past usage figures have shown that Care Contact Point including comprehensive motor First is a highly valuable service that has Anne English insurance, school travel insurance. assisted many individual employees Schools HR Manager as well as whole schools to deal with a Telephone: 01793 464884 or variety of work and personal difficulties. 07818 510529 This service runs from 1st July 2020 to Email: [email protected] 30th June 2021.

32 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life School Management

Legal Services SBC Health and Safety Services

What do we offer? Why choose us? What do we offer? Parish Councils We offer a legal advice service on The Council’s Legal Service has Solicitors We provide independent professional Please contact the service for more Education Law issues (other than who specialise and have extensive Health and Safety support for a wide range information. insurance and employment matters) experience in the following areas of law: of services enabling schools to discharge including the following: Education, Contracts, Property their statutory obligations. Why choose us? and Litigation. • Parents and Pupils - disclosure of pupils Services We have a wide range of experience to support you delivering a safe learning information, exemption from school Further information • Telephone advice on all aspects of activities, matrimonial disputes/contact Health and Safety environment. with children, discipline issues, access This service will be delivered from • Guidance on Health and Safety Further information to premises (including banning letter), 1 April 2019 to 31 March 2020. Management loss and damage to property, assaults on Find out more about this service at The annual service will be delivered from staff, liability of teachers on school trips https://tradedservices.swindon.gov.uk/info/ • Updates on changes to Health and 1 April 2020 to 31 March 2021. and child protection issues 1/traded-services/7/schoolmanagement Safety Legislation Additional bespoke services are available, • use of materials - copyright, patent • A comprehensive Health and Safety contact the service for more information. and design, music and theatrical Compliance Audit on a rolling program Find out more about this service at performances and charging services Contact Point for school premises together with an https://tradedservices.swindon.gov.uk/info/ Action Plan report • contractual - claims for defective goods, Phillip Wirth 1/traded-services/7/schoolmanagement hire agreement for photocopiers and Head of Litigation and Personal • Fire risk assessment and reviewing in claims for and against schools for breach Telephone: 07467 440949 compliance with current legislation. of contract Email: [email protected] • Site visits as required Contact Point • property - legal issues arising from those Hannah Sarson • DSE Assessments parts of the property for which the Health and Safety Advisor school has responsibility • Accident/incident support Telephone: 07500 959187 • litigation - advice on whether to issue or • Advice on educational visits Email: [email protected] defend any proceedings relating to the • Health and Safety Compliance audit areas above • Court Work - the Legal Service will act on Training courses behalf of the school in legal proceedings • Health and Safety awareness on the areas listed above, and this will for managers include preparation of court documents • Risk Assessment and legal representation at court. • Premises Management • Legionella and Water Hygiene Awareness

School Admissions Appeals - Clerking Service School Admissions Service

What do we offer? Why choose us? What do we offer? Why choose us? The Appeal Clerks are able to provide a The team has extensive experience The School Admissions Team is responsible The Admissions Team have extensive high quality clerking, advice and support of dealing with admission appeals for for the administration and allocation of knowledge, experience and expertise service to manage the admission appeals schools. School places. The team organise and of all admissions issues and are abreast and administer appeal hearings. attend open evenings to publicise the of new information /legislation. The We are committed to delivering a high admissions process. Admission guides Admissions Team work closely with other The service is independent and complies quality appeals service, within published are produced annually to fully explain the key departments so are able to investigate with the latest legislation and statutory timescales, and in accordance with admissions process to parents and carers, any issues that may arise with regards to guidance. The Team will provide a range relevant legislation, guidance and the which provide details for all schools in the applications received. This is a specialist of services including: principles of natural justice. area. area and we pride ourselves on being able • provide a fully trained and experienced We are part of a national network of Services offered include: to offer professional advice and support. Panel Clerk who will operate in appeals clerks, enabling the sharing of • Preparing your Admission appeals, paper accordance with the School Admission best practice. Further information templates, maps and distances and and Admission Appeals Codes This service will be delivered from Further information presenting appeals if required • provide access to a pool of trained 1 September 2020 to 31 August 2021. This service will be delivered from • Drafting admission arrangements and independent appeal panel Chairs and Find out more about this service at 1 April 2020 to 31 March 2021. managing the consultation process members https://tradedservices.swindon.gov.uk/info/ • Facilitating consultations • provide impartial advice on the appeal Find out more about this service at 1/traded-services/7/schoolmanagement process to the academy and appellants https://tradedservices.swindon.gov.uk/info/ • Co-ordinating the full in-year admissions 1/traded-services/7/schoolmanagement process • arrange for three trained panel members • Providing home to schools distance data to attend to hear and determine the Contact Point for Catholic schools that consider their appeal Emily Heaton Contact Point own admissions Strategic School Admissions Manager • issue the necessary notices and Rita Glen-Gallo • Administering the point of entry Telephone: 01793 465769 paperwork to the relevant people Committee Officer admissions process Email: [email protected] • attend the hearing to provide advice to Telephone: 01793 463611 • Catchment checking services for the panel, to record the proceedings and Email: [email protected] Alison Collett in-year admissions for Academy/Free Operational Admissions Manager the panel decisions schools Telephone: 07970 940640 • Arrange for interpreting or signing as • NEW: Point of Entry (POE) Distance Email: [email protected] required (costs to be met separately) service - For schools that consider their own admissions; providing home to school distances for all preferences for point of entry applications. More detailed information about our offer is available online. 34 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life School Management

School Exclusion Reviews – Clerking Service South West Grid for Learning

What do we offer? • attend the hearing to provide advice to What do we offer? Why choose us? the panel, record the proceedings and The Review Clerks are able to provide a panel decision and notify all parties of Connectivity to the South West Grid for In order to obtain the SWGfL connectivity, high quality clerking, advice and support the decision in writing and by phone. Learning, (SWGfL) across the Swindon filtering and other internet services, service to manage the exclusion reviews network. schools are connected across Swindon by and administer Exclusion Review Hearings. the Council and onto the SWGfL regional Why choose us? Included within this service: The service is independent and complies and national networks. with the latest legislation and statutory The Team has experience dealing with • Contract management of British guidance. the Exclusion Reviews for community, Telecom, NERA, UKB, SWGfL and RM. Further information voluntary controlled and voluntary aided The Team will: schools. The same service can be provided • Escalation point for schools to the You therefore do not need to order this to new and existing academy Schools. services provided by suppliers. service as part of your Traded Services • provide a fully trained and experienced uptake for 2020-21. Panel Clerk who will operate in We are committed to delivering a high • Advice and guidance to the services accordance with the latest Department quality exclusion review service, within provided by suppliers, including firewall Find out more about this service at for Education guidance on exclusion published timescales and in accordance changes, website, email, filtering, polices https://tradedservices.swindon.gov.uk/info/ reviews, with access to advice from a with relevant legislation, guidance and and practice. 1/traded-services/7/schoolmanagement Council Solicitor the principles of natural justice. • Representation at the SWGfL on behalf • perform clerking services in a skilful and We are part of a national network of of all Swindon academy for strategic, competent manner exclusion review clerks, enabling the tactical and operational service delivery. Contact Point sharing of best practice. Huw Ford • provide access to a pool of trained Please note - This services details are Children and Young People ICT independent review panel Chairs and Further information provided for information only, because Manager members this service is part of your schools SWGfL This service will be delivered from connectivity and includes the contracting Telephone: 01793 463168 • provide impartial independent advice 1 April 2020 to 31 March 2021. and management of services delivered by Email: [email protected] on the process to the academy and Find out more about this service at British Telecom/NERA and/or UKB. appellants https://tradedservices.swindon.gov.uk/info/ • arrange review hearings at the Civic 1/traded-services/7/schoolmanagement Offices within the statutory time limit • arrange for three trained panel members to attend to hear and determine the Contact Point review Rita Glen-Gallo • issue the necessary notices and Committee Officer paperwork to the relevant people Telephone: 01793 463611 Email: [email protected] • arrange for interpreting or signing as required (costs to be met separately)

Street Advertising and Marketing Swindon Internal Audit Service

What do we offer? Further information What do we offer? Why choose us? We offer a range of advertising options This service can be delivered on an ad hoc Internal audit is mandatory in local All Internal Audit staff are professionally for your school or college, via roundabout “pay as you go” basis, with agreements government. Under the 2011 Accounts qualified and have a good understanding signage, lamp post banners, car park dependent on choice of advertising and Audit Regulations the Council is of schools and national and local policies, adverts and ‘Big Screen’ advertising. medium. Duration could be from 1 week responsible for maintaining an adequate procedures, arrangements and best – 3 years with an option of renewal on and effective internal audit function. practice. The Ofsted School Inspection Why choose us? expiry of contract. In addition, LA maintained Schools and Handbook for Inspectors (2018) states Academies can buy back a service tailored that ’Inspectors will consider whether We offer cost effective visual outdoor Find out more about this service at to meet their needs. This could include: governors: advertising, tailored to your individual https://tradedservices.swindon.gov.uk/info/ requirements and managed by a dedicated 1/traded-services/7/schoolmanagement • full Risk Based internal audit coverage – • ensure that the school’s finances are member of staff. Many businesses take similar to mandatory audits properly managed advantage of this highly visible approach • are transparent and accountable, to marketing themselves around Swindon, • Responsible Officer Role (RO) – carry out including in recruitment of staff and and we can help you market your school in Contact Point a number of transaction tests across the governance structures.’ the same way. Bev Rawlings year to meet the requirements of the RO Advertising Officer role Our internal audit provision can assist Telephone: 01793 463148 • review of the Academies Financial Governors in confirming that their Email: [email protected] Management and Governance Return arrangements are effective and our reports can be used to demonstrate • Start up audit – to provide assurance on Governors’ commitment to ensuring new governance arrangements/policies that the school’s finances are properly • wide range of specialist audits e.g. IT managed. security, risk management, governance, Further information income, grant claim certification etc This service can be delivered on an ad hoc • support and guidance to Governors on “pay as you go” basis. the completion of the School Financial Find out more about this service at Value Standard (SFVS) https://tradedservices.swindon.gov.uk/info/ • contingency, irregularity, advice and 1/traded-services/7/schoolmanagement assistance – to investigate any suspected irregularities, provide advice and assistance regarding new systems etc. Contact Point Nikki Soave Principal Auditor Telephone: 01793 463947 Email: [email protected]

36 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life School Management

Swindon Manager - Management Development Training

What do we offer? Why choose us? Effective management is critical to Our trainers and coaches are experienced delivering high quality services in any and passionate about promoting organisation. The Swindon Manager continuing development. All training or development programme covers the key coaching is evidence based and every competencies required by all managers. session is evaluated to ensure that we This training is suitable for all school maintain high quality delivery. leadership and business management Positive feedback has been received about staff. The programmes starts with an our recent courses: overview of the fundamental principles and skills required by managers in the “One of the best courses I’ve been to in a ‘Introduction to Swindon Manager’ long time” session (1.5 days). Further Information Key competencies are then explored in more depth within optional additional This service can be delivered on an ad hoc modules covering a wide range of topics, “pay as you go” basis, through selecting such as: modules to attend. Alternatively for larger groups, we can deliver a course or • Personal Effectiveness (1 day) programme on-site, enabling us to tailor • Recruitment and Selection (1 day) the content specifically to your team’s needs. • Coaching for Managers (1 day) Find out more about this service at • Managing Activities – Business planning https://tradedservices.swindon.gov.uk/info/ and risk (0.5 days) 1/traded-services/7/schoolmanagement • Presentation Skills (1 day) • Effective Absence Management (1 day) Further modules are in development and Contact Point will be made available in due course. Learning and Organisational Development Team Alongside management development Telephone: 07976 792573 training courses, we offer professional or 07976 792582 coaching on a one-to-one basis with our Email: learninganddevelopment@ pool of qualified coaches. swindon.gov.uk

Standards, Complaints and Compliments

38 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life Standards, Complaints and Compliments Standards, Complaints and Compliments

Dear Customer

We would like to set out the standards we aim to achieve, and also to hear your views about how you find the services on offer in this Prospectus - whether you have had a good experience or whether you feel dissatisfied.

Standards Complaints If all routes have been fully exhausted, Compliments please contact: We aim to: If you have a complaint about a service If you would like to compliment a covered by this Prospectus, please in particular service where, for example • clearly and accurately inform you about the first instance get in touch with the you were very impressed with the quality the Traded Services we are proposing to Contact Point Contact Point shown for that service. and value for money of what you have offer in 2020-21 (subject to viability in Gareth Cheal This can either be done face-to-face, over received, it is suggested that you email all cases) Education Commissioner the telephone or in writing if you would the relevant Contact Point shown for this Telephone: 07823 525378 • ensure that meetings and phone calls prefer. In most cases, it is expected that service, with a copy to Di Bulley Email: [email protected] are conducted in a courteous and the ([email protected]). professional manner at all times complaint can be readily resolved to the customer’s satisfaction. If necessary, the Feedback • be responsive to all requests for Gareth Cheal will take up the complaint person you contact may wish to involve a Your feedback is always valued and helps information and deal with queries and with the relevant Senior Manager. Senior Manager to help reach a us to continually develop services. We will complaints promptly and efficiently The aim will be to satisfactorily resolve satisfactory therefore conduct an annual survey with the complaint within 10 working days, • listen to your views and suggestions resolution to the complaint. all schools, of all Traded Services on offer. about services and how we might if at all possible. improve them If you still have concerns after undertaking Individual Traded Services may also this route, please contact: from time to time seek views from • answer the telephone within 5 rings their customers. • answer correspondence and emails in Contact Point In the meantime, if you would like to send 5 working days if at all possible, but us your comments, please do complete within a maximum of 10 working days Di Bulley Traded and Service Support Officer and return the attached feedback form. • above all, treat you as a customer who Telephone: 01793 465750 has paid for a service to be provided. Email: [email protected]

Offering services that enable schools to help children and young people fulfil their potential in life To order services online please visit our website at http://tradedservices.swindon.gov.uk 39 Standards, Complaints and Compliments Swindon Traded Services Feedback Form

Please return to: Di Bulley Swindon Traded Services Feedback Form The Contact Point shown for Traded and Service Support Officer that service, with a copy to Education Services Civic Offices, Euclid Street, Swindon SN1 2JH Email: [email protected]

Which traded service(s) would you like to comment on?

Your comments:

Name

Position

Contact No.

Date

Signature

40 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life Swindon Traded Services Feedback Form

Notes

42 To order services online please visit our website at http://tradedservices.swindon.gov.uk Offering services that enable schools to help children and young people fulfil their potential in life Standards, Complaints and Compliments

Notes

Offering services that enable schools to help children and young people fulfil their potential in life To order services online please visit our website at http://tradedservices.swindon.gov.uk 43 The Vision for Education in Swindon For every child, irrespective of background, to fulfil their potential through the best education possible

Information about Swindon Traded Services is available on the Internet at tradedservices.swindon.gov.uk It can be produced in a range of languages and formats (such as large print, Braille or other accessible formats) by contacting the Customer Services Department. t: 01793 445500 f: 01793 463331 e: [email protected]

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