List of Designated Channels for Complaints to CCSS Members

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List of Designated Channels for Complaints to CCSS Members Company Name Information of the Designated Channel(s) China Mobile Hong Kong Company 24-hour Customer Care Hotline : (852) 2945 8888 Limited China Unicom (Hong Kong) 24-hour Customer Service Hotline : (852) 2122 1188 Operations Limited China-Hong Kong Telecom Limited Customer Service Hotline: (852) 3691 0198 Fax: (852) 2859 0987 Email: [email protected] CITIC Telecom International CCSS Hotline: (852) 2377 8899 Limited ComNet Telecom (HK) Limited CCSS Hotline: (852) 1021050 CSL Mobile Limited CCSS Service Hotline: (852) 3922 6304 or (852) 1000 HGC Global Communications HGC Customer Service Hotline : (852) 1223 Limited Fax : (852) 2180 2733 Email : [email protected] Mail : HGC Global Communications Limited P.O. Box 33, Tsuen Wan Post Office, New Territories, Hong Kong HKBN Enterprise Solutions Limited Customer Service Hotline: (852) 1239 HKBN Enterprise Solutions HK Customer Service Hotline: (852) 121 000 Limited Fax Hotline: (852) 121 100 (formerly known as “WTT HK Email: [email protected] Limited”) Mail: HKBN Enterprise Solutions HK Limited 12th Floor, Trans Asia Centre, 18 Kin Hong Street, Kwai Chung, New Territories, Hong Kong Hong Kong Broadband Network Customer Service Hotline: (852) 128 100 Limited Hong Kong Telecommunications PCCW Consumer Service Hotline: (852) 1000 (HKT) Limited Hutchison Telephone Company 3HK Customer Service Hotline: (852) 1033 Limited Fax: (852) 2123 1297 Email: [email protected] Mail: Hutchison Telecommunications (Hong Kong) Limited PO BOX 999, Tsuen Wan, Hong Kong i-CABLE Customer Service Hotline: (852) 1832 832 IMC Networks Limited CS Hotline: (852) 8100 6336 Multibyte Info Technology Limited Customer Service Hotline: (852) 2156 6888 Email: [email protected] SmarTone Mobile Communications 24-hour service hotline : (852) 2880 2688 Limited Sun Mobile Limited Designated CCSS Hotline: (852) 8118 0055 .

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