2013 SMPS Technology Survey
1. RESPONDENT BACKGROUND: Which best describes your firm's primary business function?
Response Response
Percent Count
Architecture 13.7% 29
Architecture/Engineering 5.7% 12
Architecture/Engineering/Construction 7.6% 16
Architecture/Engineering/Planning 4.7% 10
Landscape Architecture 1.4% 3
Construction/Construction 15.6% 33 Management
Consulting 4.7% 10
Design/Build 1.9% 4
Engineering 28.9% 61
Environmental Planning 0.5% 1
General Contractor 4.7% 10
Mechanical Contractor 0.9% 2
Interior Design 0.5% 1
Industry Media 0.0% 0
Industry Vendor 0.5% 1
Industry Association 0.0% 0
Management Consulting 0.0% 0
Marketing/Communications/PR 1.4% 3 Consulting
Real Estate 0.9% 2
1 of 204 Recruiting 0.0% 0
Technology Consulting 0.5% 1
Other, please specify 5.7% 12
answered question 211
skipped question 0
2. What is your primary job function (select only one)?
Response Response
Percent Count
Administrative/Office Manager 0.5% 1
Business Developer 17.5% 37
CMO 0.9% 2
Consultant 1.4% 3
Coordinator 19.0% 40
Director 15.2% 32
Manager 28.4% 60
Partner/Principal 5.2% 11
President/CEO 1.4% 3
Technical 0.9% 2
Vice President 2.8% 6
Other, please specify 6.6% 14
answered question 211
skipped question 0
2 of 204 3. Do you spend more time working on marketing-related activities or business development activities?
Response Response
Percent Count
Marketing 62.6% 132
Business Development 12.3% 26
Both disciplines equally 25.1% 53
answered question 211
skipped question 0
4. What is the size of your firm (based on FTEs in all offices)?
Response Response
Percent Count
<50 35.1% 74
50-99 18.0% 38
100-499 28.0% 59
500+ 19.0% 40
answered question 211
skipped question 0
3 of 204 5. DESKTOP PUBLISHING: Which of these graphics/desktop publishing technologies are you using now? (Please check all that apply. Note: If you choose Creative Suites, do not check the individual programs as well.)
Response Response
Percent Count
Adobe Contribute 0.0% 0
Adobe Creative Suites (includes 76.3% 161 Photoshop, Illustrator, InDesign)
Adobe Illustrator 9.0% 19
Adobe InDesign 19.4% 41
Adobe Photoshop 19.0% 40
Corel Draw 7.1% 15
Google Sketchup 14.2% 30
Microsoft Office 78.2% 165
Microsoft Publisher 18.5% 39
Pagemaker 2.4% 5
Quark Xpress 2.8% 6
None 0.0% 0
Other, please specify 4.7% 10
answered question 211
skipped question 0
4 of 204 6. Share the pros and cons of the desktop publishing system you are using (include the product name):
Response
Count
117
answered question 117
skipped question 94
7. Several software providers are moving toward subscription service. Is your firm subscribing to any of the following:
Response Response
Percent Count
Adobe Creative Suites 36.5% 66
Autodesk AutoCAD/Revit 30.4% 55
Microsoft Office 22.1% 40
None 42.0% 76
Other (please specify) 24
answered question 181
skipped question 30
5 of 204 8. CRM: Which of these Client Relationship Management technologies are you using now (check all that apply)?
Response Response
Percent Count
ACT! 6.7% 14
Axium ajeraCore or ajeraComplete 3.3% 7
BST Global Enterprise 1.9% 4
Cosential Enterprise 13.8% 29
Deltek Vision 34.3% 72
Filemaker 3.3% 7
Highrise 0.5% 1
Internally built CRM 5.7% 12
Microsoft Access 6.2% 13
Microsoft Business Contact 1.9% 4 Manager
Microsoft Dynamics 5.2% 11
Microsoft Excel Spreadsheet 14.3% 30
Proprietary System 1.4% 3
Saleslogix 0.0% 0
Salesforce 5.2% 11
Sharepoint 9.5% 20
None 6.7% 14
Other, please specify 10.0% 21
answered question 210
skipped question 1
6 of 204 9. If you are using a CRM system, please share the pros and cons you have encountered (please include the system name):
Response
Count
116
answered question 116
skipped question 95
10. Do you plan to purchase a CRM system in 2013-14?
Response Response
Percent Count
Yes 12.2% 25
No 49.8% 102
Not sure 23.9% 49
Upgrading to a newer version of the 14.1% 29 current system
answered question 205
skipped question 6
7 of 204 11. BID/LEAD SERVICES: What bid or project lead services do you use?
Response Response
Percent Count
BidNet 13.0% 24
BidSync 20.0% 37
CDC News (for building leads 2.2% 4 before they hit the street)
Clark Industrial Reports 0.0% 0
Construction Journal 1.6% 3
Construction Wire 1.1% 2
Deltek GovWin 2.7% 5
Dodge (McGraw Hill) 14.6% 27
Government Contracting Institute 0.0% 0
GovDirections 1.1% 2
Industrial Info Resources 2.2% 4
Integrated Marketing Systems 14.1% 26 (IMS)
IsqFoot 9.2% 17
Onvia 21.1% 39
Public Purchase 4.3% 8
Reed Construction 5.9% 11
Southwest News 1.1% 2
None 35.7% 66
Other (please specify) 37
answered question 185
skipped question 26
8 of 204 12. If you are using a bid service(s), please share the pros and cons you have encountered (include the service's name):
Response
Count
72
answered question 72
skipped question 139
13. EMAIL: What email marketing software are you using?
Response Response
Percent Count
Benchmark Email 0.0% 0
Boomerang 0.0% 0
Constant Contact 42.0% 74
Get Response 0.0% 0
Go Daddy 2.8% 5
Jango Mail 0.0% 0
Mail Chimp 18.2% 32
Marketo 0.6% 1
Pinpointe 0.0% 0
Vertical Response 3.4% 6
None 38.1% 67
Other (please specify) 32
answered question 176
skipped question 35
9 of 204 14. If you are using email marketing software, please share the pros and cons you have encountered (include the product name):
Response
Count
69
answered question 69
skipped question 142
10 of 204 15. PHOTOGRAPHY: Which of these photo services are you using now (check all that apply)?
Response Response
Percent Count
Big Stock 4.5% 9
Corbis Images 4.5% 9
Dreamstime 2.5% 5
Flickr 17.9% 36
Fotolia 0.5% 1
Getty 9.5% 19
Google Images 25.9% 52
In-house stock photos 38.3% 77
iStock 39.8% 80
OpenAsset 5.0% 10
Photos.com 1.5% 3
Picasa 4.0% 8
Shutterstock 13.9% 28
Stock.XCHNG 3.0% 6
Veer 3.0% 6
Professional photographer for 51.2% 103 original photos of our projects
None 13.9% 28
Other, please specify 8.0% 16
answered question 201
skipped question 10
11 of 204 16. If you are using any photo services, please share the pros and cons you have encountered (include the service name):
Response
Count
49
answered question 49
skipped question 162
12 of 204 17. SOCIAL MEDIA: Which of these social media technologies does your firm use now (check all that apply)?
Response Response
Percent Count
Blog 27.6% 58
Facebook 70.0% 147
Foursquare 1.0% 2
Google+ 14.3% 30
Instagram 2.9% 6
LinkedIn 91.9% 193
Pinterest 10.0% 21
Podcast 0.5% 1
Twitter 61.0% 128
Video 11.9% 25
YouTube 36.7% 77
None 3.3% 7
Other, please specify 4.3% 9
answered question 210
skipped question 1
18. How does your firm measure the ROI of social media programs?
Response
Count
108
answered question 108
skipped question 103
13 of 204 19. Which of the social media tools has been most effective for your firm? Please share an example in the comment section.
Response Response
Percent Count
Blog 9.2% 14
Facebook 18.3% 28
Foursquare 0.0% 0
Google+ 0.0% 0
Instagram 0.0% 0
LinkedIn 48.4% 74
Pinterest 0.0% 0
Podcast 0.7% 1
Twitter 17.0% 26
Video 2.6% 4
YouTube 3.9% 6
Comment: Please share an example of how that tool has been effective. 92
answered question 153
skipped question 58
14 of 204 20. How much time do you spend per week on social media for your firm?
Response Response
Percent Count
0 hours 23.0% 48
1-5 hours 69.9% 146
6-10 hours 6.2% 13
11-15 hours 1.0% 2
16-20 hours 0.0% 0
21 hours or more 0.0% 0
answered question 209
skipped question 2
21. Has the time you spend on social media increased in the last year?
Response Response
Percent Count
Yes 60.5% 124
No 23.4% 48
I don't participate in social media 16.1% 33 for my firm
answered question 205
skipped question 6
15 of 204 22. Does your firm have a social media policy?
Response Response
Percent Count
Yes 48.1% 99
No 51.9% 107
answered question 206
skipped question 5
23. TRADESHOW: Are you using any technology to enhance your tradeshow display (check all that apply)?
Response Response
Percent Count
Card Readers 5.9% 11
Interactive Presentations 9.0% 17
iPads/Tablets 29.3% 55
See-Through Screens 0.0% 0
Touch Screens 4.3% 8
Trigger Technology 0.0% 0
Video 31.9% 60
None 53.2% 100
Other (please specify) 12
answered question 188
skipped question 23
16 of 204 24. If you are using any tradeshow technology, please share the pros and cons you have encountered (include the product type/name):
Response
Count
35
answered question 35
skipped question 176
25. APPS: What apps are you using now that help you do your job better (and you can't live without)?
Response
Count
66
answered question 66
skipped question 145
26. ONLINE ADS: Do you purchase any of the following forms of online advertising related to social media?
Response Response
Percent Count
Facebook ads 6.1% 2
Google ads 21.2% 7
LinkedIn ads 27.3% 9
Twitter ads 0.0% 0
Other, please specify 45.5% 15
answered question 33
skipped question 178
17 of 204 27. COLLABORATION: Which of these collaboration/file-sharing technologies are you using now (check all that apply)?
Response Response
Percent Count
box.net 10.8% 22
Building Information Modeling 23.0% 47
DropBox 71.6% 146
Evernote 15.7% 32
Google Docs 20.6% 42
Newforma 12.7% 26
Project Wise 5.9% 12
Sharefile 10.8% 22
SharePoint 29.9% 61
YouSendIt 33.8% 69
Writeboard 1.0% 2
None 4.9% 10
Other, please specify 9.3% 19
answered question 204
skipped question 7
18 of 204 28. If you are using any collaboration/file sharing tools, please share the pros and cons you have encountered (include the product type/name):
Response
Count
63
answered question 63
skipped question 148
19 of 204 29. What cloud-based collaboration tools are you using?
Response Response
Percent Count
Ace Project 0.0% 0
Basecamp HQ 3.8% 6
Box 3.8% 6
Central Desktop 0.0% 0
Doodle 5.7% 9
Deltek Kona 1.3% 2
Egnyte 0.0% 0
Google Docs 21.4% 34
Huddle 0.0% 0
Hyper Office 0.0% 0
Social Text 0.0% 0
Smart Sheet 0.6% 1
None 54.7% 87
Other, please specify 8.8% 14
answered question 159
skipped question 52
20 of 204 30. If you are using any cloud-based collaboration tools, please share the pros and cons you have encountered (include the product type/name):
Response
Count
20
answered question 20
skipped question 191
31. Are you using videoconferencing:
Response Response
Percent Count
Internally within your firm 20.5% 42
Externally with clients 8.8% 18
Both 41.5% 85
Neither 29.3% 60
answered question 205
skipped question 6
21 of 204 32. PRESENTATION: Which of these presentation technologies are you using now (check all that apply)?
Response Response
Percent Count
Adobe InDesign 49.3% 102
Apple Keynote 13.0% 27
Interactive PDF 25.1% 52
PowerPoint 95.2% 197
Prezi 36.2% 75
Printed boards 54.1% 112
None 0.5% 1
Other, please specify 5.3% 11
answered question 207
skipped question 4
33. If you are using any presentation tools, please share the pros and cons you have encountered (include the product type/name):
Response
Count
56
answered question 56
skipped question 155
22 of 204 34. HANDHELD DEVICES: Which of these handheld technologies are you using now for work (check all that apply)?
Response Response
Percent Count
Android 34.4% 72
Blackberry 10.5% 22
iPad 63.2% 132
iPhone 74.2% 155
Kindle 4.3% 9
Netbook 1.0% 2
Nook 0.5% 1
Other smartphone 8.1% 17
Other tablet 10.0% 21
None 7.2% 15
Other, please specify 0.5% 1
answered question 209
skipped question 2
23 of 204 35. If you are using handheld technologies for work, how are you using them (check all that apply)?
Response Response
Percent Count
To communicate 93.7% 177
To check email 100.0% 189
To give presentations 39.7% 75
To collect contact information at 21.2% 40 tradeshows
Other (please specify) 14
answered question 189
skipped question 22
24 of 204 36. MEDIA: What news release distribution services do you use for your firm (check all that apply)?
Response Response
Percent Count
Business Wire 50.0% 16
Eworldwire 0.0% 0
iNewsWire 3.1% 1
InterfacePR.com 0.0% 0
Market Wire 3.1% 1
OnlinePRMedia.com 3.1% 1
PR Leap 0.0% 0
PR Newswire 50.0% 16
PR Web 25.0% 8
SBwire 3.1% 1
Vocus 15.6% 5
Webwire 0.0% 0
Other (please specify) 22
answered question 32
skipped question 179
25 of 204 37. Name one technology product that every firm should have and why (something you use regularly that has improved your worklife).
Response
Count
89
answered question 89
skipped question 122
38. What technology products (software, apps, systems, tools, etc.) do you plan to purchase this year?
Response
Count
83
answered question 83
skipped question 128
39. If budget were no object, what one new tool/technology would you want this year?
Response
Count
101
answered question 101
skipped question 110
26 of 204 40. What new technology are you using that you think is unique to your industry, firm, or location?
Response
Count
46
answered question 46
skipped question 165
41. Has your firm developed an app that is marketed to clients?
Response Response
Percent Count
Yes 9.7% 19
No 90.3% 176
If yes, please explain. 12
answered question 195
skipped question 16
42. Does your firm have a technology line item in the marketing/business development budget?
Response Response
Percent Count
Yes 23.4% 45
No 76.6% 147
answered question 192
skipped question 19
27 of 204 43. If yes, what is included in that line item?
Response
Count
28
answered question 28
skipped question 183
44. What is your 2013 technology budget?
Response Response
Percent Count
$0-1,000 1.7% 3
$1,001-5,000 5.0% 9
$5,001-$10,000 5.0% 9
$10,001-$20,000 6.1% 11
$20,001-$40,000 2.8% 5
$40,001-$75,000 2.8% 5
$75,001-100,000 3.3% 6
$100,001-$500,000 1.7% 3
$500,001-$1,000,000 0.6% 1
$1,000,001 or more 1.1% 2
I don't know 70.0% 126
Other (please specify) 6
answered question 180
skipped question 31
28 of 204 45. Does your firm have a dedicated marketing technology position?
Response Response
Percent Count
Yes 10.7% 22
No 89.3% 184
If yes, what is that person's title? 18
answered question 206
skipped question 5
46. WEB SITE: Is your corporate Web site:
Response Response
Percent Count
HTML based 44.8% 87
Content Management System 55.2% 107
Other (please specify) 17
answered question 194
skipped question 17
47. Is your firm planning to transition from a traditional HTML Web site to a CMS Web site?
Response Response
Percent Count
Yes 23.8% 38
No 40.6% 65
Don't know 35.6% 57
answered question 160
skipped question 51
29 of 204 48. If yes, which CMS are you transitioning to?
Response Response
Percent Count
Drupal 11.0% 8
Joomla 11.0% 8
Squarespace 5.5% 4
Wordpress 46.6% 34
Other, please specify 26.0% 19
answered question 73
skipped question 138
49. Is your firm's Web site designed/optimized for mobile devices?
Response Response
Percent Count
Yes 43.1% 87
No 44.6% 90
Don't know 12.4% 25
answered question 202
skipped question 9
30 of 204 50. Does your firm's Web site incorporate responsive design?
Response Response
Percent Count
Yes 24.9% 50
No 40.3% 81
Not sure 34.8% 70
answered question 201
skipped question 10
31 of 204 51. SEO: What tools do you use for search engine optimization (check all that apply)?
Response Response
Percent Count
Advanced Web Ranking 4.8% 6
Google AdWords 21.6% 27
Google AdWords Keyword Tool 15.2% 19
Google Analytics 91.2% 114
Hubspot 7.2% 9
KeywordSpy 2.4% 3
Market Samurai 0.8% 1
MicroNicheFinder 0.0% 0
RavenTools 0.0% 0
SEO Moz 1.6% 2
SEO Power Suite 1.6% 2
Similar Sites 5.6% 7
Word Tracker 4.0% 5
Other (please specify) 17
answered question 125
skipped question 86
32 of 204 52. What marketing metrics are you currently tracking (check all that apply)?
Response Response
Percent Count
Advertising Value Equivalency 4.5% 8 (media mentions vs. ad cost)
Client Satisfaction (# of repeat 45.5% 81 clients)
CRM: Sales Funnel/Pipeline 36.5% 65
CRM: Sales Potential Forecast 29.8% 53
CRM: Target Volume 15.7% 28
Internet: Click-through Rate 34.8% 62
Internet: Conversion Rate 10.7% 19
Internet: Hits/Visits/Page Views 46.6% 83
Lead Conversion Rate 14.0% 25
Marketing Expenditures 39.3% 70
Market Share 9.0% 16
Proposal Cost vs. Revenue 23.6% 42 Generated
PR: Lead Generation 10.7% 19
PR: Media Mentions 16.3% 29
PR: Reach 6.7% 12
Referrals 18.5% 33
Return on Investment per Activity 10.1% 18
Revenue 39.9% 71
Social Media: Brand Monitoring 12.9% 23
Social Media: Comments 21.3% 38
Social Media: Hits/Visits/Page 40.4% 72 Views
33 of 204 Social Media: Lead Generation 10.7% 19
Social Media: Number of Followers 36.5% 65
Social Media: Revenue/Sales 5.1% 9
Social Media: Time Spent 11.8% 21
Win-to-Loss Ratio 57.3% 102
None 9.6% 17
Other, please specify 2.8% 5
answered question 178
skipped question 33
53. How do you measure the results of your marketing campaigns?
Response
Count
66
answered question 66
skipped question 145
54. BUSINESS DEVELOPMENT: What technology is important to your business development efforts?
Response
Count
76
answered question 76
skipped question 135
34 of 204 55. What tools do you use for client feedback and other surveys (check all that apply)?
Response Response
Percent Count
Design Facilitator 2.2% 3
Grab Feedback 0.7% 1
Idea Affect 0.7% 1
Kampyle 0.0% 0
Survey Monkey 49.6% 67
None 50.4% 68
Other (please specify) 27
answered question 135
skipped question 76
56. If you are using any survey tools, please share the pros and cons you have encountered (include the product name):
Response
Count
18
answered question 18
skipped question 193
35 of 204 57. Does your firm host webinars for clients?
Response Response
Percent Count
Yes 29.6% 53
No 70.4% 126
answered question 179
skipped question 32
58. What tools do you use to host webinars?
Response Response
Percent Count
Adobe Connect 1.0% 1
Cisco WebEx 25.0% 25
Click Webinar 0.0% 0
GoToWebinar 43.0% 43
Infinite Conference 0.0% 0
Mega Meeting 0.0% 0
None 44.0% 44
Other (please specify) 12
answered question 100
skipped question 111
36 of 204 59. If you are using any webinar tools, please share the pros and cons you have encountered (include the product name):
Response
Count
13
answered question 13
skipped question 198
60. VIDEO: Do you use video(s) to market your firm?
Response Response
Percent Count
Yes 45.9% 83
No 54.1% 98
answered question 181
skipped question 30
61. If yes, how do you incorporate video into your marketing efforts?
Response
Count
63
answered question 63
skipped question 148
37 of 204 62. Are videography and production done:
Response Response
Percent Count
In house 20.5% 31
Out of house 14.6% 22
Both 27.8% 42
Neither 37.1% 56
answered question 151
skipped question 60
63. What metrics do you measure in regard to video?
Response Response
Percent Count
Ad clicks 23.4% 11
Comments 46.8% 22
Completes 10.6% 5
Number of referrals 17.0% 8
Ratings 17.0% 8
Starts 27.7% 13
Other, please specify 21.3% 10
answered question 47
skipped question 164
38 of 204 64. Several types of technology support the firm's marketing efforts. Which is most important to your firm?
Response Response
Percent Count
Technology to collaborate/deliver our services (e.g., shared document 36.1% 60 software/sites, Web meetings, videoconferencing, customer relationship management)
Technology to innovate our services (e.g., creativity tools, idea 28.9% 48 mapping tools, visualization tools, BIM)
Technology to promote our services (e.g., publishing software, 34.9% 58 presentation software, Web Site design, social media)
answered question 166
skipped question 45
39 of 204 65. Please choose up to 5 technology topics you would like to see the SMPS Technology Committee address in support of your work as a professional services marketer/business developer:
Response Response
Percent Count
Collaboration tools 57.8% 104
Communication tools 51.7% 93
Customer relationship management 53.3% 96 systems
Desktop publishing 30.0% 54
Graphic design 33.9% 61
Imaging tools 12.8% 23
Market research 52.2% 94
Presentation software 57.8% 104
Social media 48.3% 87
Web site design 31.1% 56
Other, please specify 3.9% 7
answered question 180
skipped question 31
66. Please provide any comments/suggestions regarding technology that you would like to share with the SMPS Technology Committee.
Response
Count
11
answered question 11
skipped question 200
40 of 204 67. To be entered into a drawing to win one of three $50 gift cards, please provide your name, phone number, and email address below.
Response Response
Percent Count
Name 100.0% 137
Phone Number 99.3% 136
Email Address 100.0% 137
answered question 137
skipped question 74
41 of 204 Page 1, Q1. RESPONDENT BACKGROUND: Which best describes your firm's primary business function?
1 RE Development and Management Aug 20, 2013 5:30 PM
2 Capital Improvement Consulting Aug 14, 2013 2:43 PM
3 Law Aug 13, 2013 7:39 PM
4 Infrastructure Investments Aug 13, 2013 9:34 AM
5 Architecture/Landscape Architecture/Interpretive Planning Aug 12, 2013 6:07 PM
6 construction inspection services Aug 12, 2013 2:09 PM
7 environmental consulting/engineering Aug 12, 2013 1:33 PM
8 Environmental Consulting Aug 12, 2013 12:38 PM
9 CRM Database Manager Aug 12, 2013 12:18 PM
10 Urban design/planning Aug 12, 2013 12:05 PM
11 Consultants/engineers for tunnels and underground construction projects Aug 12, 2013 11:53 AM
12 audio visual integration Aug 12, 2013 11:49 AM
42 of 204 Page 1, Q2. What is your primary job function (select only one)?
1 Marketing Analyst Aug 23, 2013 11:18 AM
2 Marketing Manager Aug 23, 2013 11:17 AM
3 Marketing Aug 14, 2013 12:49 PM
4 Business Development and Marketing Manager Aug 13, 2013 3:09 PM
5 writer and strategist Aug 13, 2013 2:42 PM
6 Marketing Manager Aug 12, 2013 7:41 PM
7 Marketing Coordinator Aug 12, 2013 6:07 PM
8 Marketing Assistant / Staff Photographer Aug 12, 2013 3:01 PM
9 Marketing Aug 12, 2013 1:34 PM
10 Senior Marketing Associate Aug 12, 2013 12:21 PM
11 Marketing Aug 12, 2013 12:21 PM
12 CRM Database Manager Aug 12, 2013 12:18 PM
13 Marketing Director Aug 12, 2013 11:53 AM
14 Public Information Officer Aug 12, 2013 11:41 AM
43 of 204 Page 1, Q5. DESKTOP PUBLISHING: Which of these graphics/desktop publishing technologies are you using now? (Please check all that apply. Note: If you choose Creative Suites, do not check the individual programs as well.)
1 FileMaker Aug 23, 2013 11:17 AM
2 Microsoft Visio Aug 21, 2013 7:44 AM
3 Adobe After Effects Aug 15, 2013 10:40 AM
4 BlueBeam Software Aug 13, 2013 2:00 PM
5 Powerpoint Aug 13, 2013 9:57 AM
6 Bluebeam Aug 12, 2013 5:42 PM
7 Ajera Aug 12, 2013 12:41 PM
8 SmartDraw Aug 12, 2013 11:56 AM
9 Deltek Vision Aug 12, 2013 11:53 AM
10 Adobe Acrobat Pro Aug 12, 2013 11:36 AM
44 of 204 45 of 204 Page 1, Q6. Share the pros and cons of the desktop publishing system you are using (include the product name):
1 Microsoft Office (Word) on the Mac is limiting in it's desktop publishing Aug 23, 2013 2:03 PM capabilities, although it has much more power than the PC Word version, and I am impressed by that. It does what I need it to.
2 I use both InDesign and Microsoft Word, depending on the client's requirements. Aug 23, 2013 11:17 AM I much prefer InDesign - it is a lot more user friendly, especially when adding pictures and text. However, sometimes I am forced to revert to Microsoft Word for sharing files because not all of my counterparts have InDesign 6, and that version cannot be exported to earlier versions.
3 InDesign is great for the marketing department. Only downside, it that Project Aug 22, 2013 10:50 AM Managers cannot open our proposal files to make copy edits since only the marketing folks have InDesign.
4 Pro - Produces a great product Con - expensive products Aug 21, 2013 2:13 PM
5 I'm just transitioning from a Mac to a PC platform so I'm unsure of the Aug 21, 2013 8:42 AM differences. Also going between CS5 to CS6 so it's a little bit of a learning curve. I love the flexibility of the CS package and the interoperability between the programs within it. It makes editing, publishing and design easier.
6 InDesign cons - expensive, long-play to gain proficiency, difficulty in sharing Aug 21, 2013 8:41 AM across firms InDesign pros - beautiful documents, excellent template capability, versatility MS Publisher cons - limited versatility, saving from version to version degrades document reliability MS Publisher pros - easy to learn, easy to share because most firms have MS Office
7 CorelDRAW - easy to use, company has been using since 1993 (Adobe Aug 21, 2013 7:44 AM products not available for PCs then); however, few are using it, can't share files with printers (do via PDF).
8 MS OFFICE - Pros - Easy to use. Commands the same in different applications. Aug 20, 2013 5:30 PM Easy to move information and data from application to application. Easy to embed graphs and charts from Excel into PowerPoint and Word. Able to create a MASTER document with various components. For example I can have MASTER components in Word, Excel and PowerPoint and combine them all into one document for printing. Comes pre-installed on computers so I don't have additional expense in purchase or training. MS OFFICE - Cons - Not as flexible as Adobe InDesign or Corel Draw for creativity and layout.
9 Adobe InDesign - cons: working with different versions across disciplines Aug 19, 2013 1:55 PM (needing to save down to IDML). Packaged files are not email-friendly. Dropbox/webstorage is required to share files. Technical staff don't know how to use the program. Pros - easily compatible with other Adobe Products. Ability to design and create beautiful presentation.
10 Trying to use InDesign more frequently for proposals, but haven't developed a Aug 19, 2013 11:51 AM systematic approach for it's use. Often do only covers in InDesign and rest of proposal in Word.
11 InDesign - great for subnittal, Award Submission - page to page movement and Aug 17, 2013 2:05 PM master pages
46 of 204 Page 1, Q6. Share the pros and cons of the desktop publishing system you are using (include the product name):
12 MS Office - limited graphics, but we don't have dedicated graphics or proposal Aug 16, 2013 10:30 PM preparation personnel, so it's more flexible for broader use.
13 Really like the flexibility and functionality of the Adobe Creative Suite products. Aug 16, 2013 3:36 PM
14 Adobe can be a bit slow at times, but with Creative Suite in the cloud, it is more Aug 16, 2013 2:53 PM affordable and convenient for our needs.
15 The programs of Adobe CS are so well-integrated that they make my life easier! Aug 16, 2013 12:36 PM
16 Adobe InDesign - Amazing! I use InDesign on a daily basis for proposals, Aug 16, 2013 11:58 AM advertisements and various other projects. It is by far the best desktop publishing system that I have used. Photoshop and Illustrator - are also great for the graphic and photography related projects. I do not have complaints about either. Microsoft Word - I do not like using Microsoft word. Unfortunately there are several standardizes forms such as the SF330 and Oklahoma CAP 255 and 254 forms that are in word.
17 Creative Suite - keeping all users of the Suite in same version. PCs strong Aug 15, 2013 5:01 PM enough to run more than one program at once.
18 Adobe CS - industry standard, feature rich, professional Aug 15, 2013 4:18 PM
19 Using InDesign is great for layout, but not great for people needing to review Aug 14, 2013 3:16 PM designed proposals and other materials - they have to mark up a hard copy or PDF. Graphic designer has different fonts than coordinators, when coordinators are responsible for content (font issues cause problems with text flow and what coordinators print doesn't match what graphic designer prints).
20 I think Creative Suites is the best, most flexible publishing software I've ever Aug 14, 2013 12:57 PM used; however, it is quite complicated and difficult to keep up with all the three primary packages if one doesn't use them all the time.
21 I wish there were classes offered on these through SMPS. The classes Aug 14, 2013 12:49 PM elsewhere are very expensive and I don't know if they are reliable classes.
22 Pro and Con: Our technical staff can't edit the document. Aug 14, 2013 10:18 AM
23 My version of Indesign is too old. Need to update. Would like to do it in the Cloud Aug 14, 2013 9:54 AM
24 I love the Creative Suite, but it can be a burden since I'm the only one in the firm Aug 14, 2013 8:18 AM that knows how to use it.
25 InDesign- we have an old version and only the marketing person knows how to Aug 13, 2013 4:33 PM use it so management does not want to upgrade and does not support it's use. Word- It is not a design software and takes 3 times as long to "Design" something in it, but everyone has Word and can edit a document if needed.
26 The Adobe Creative Suites are great, and continue to improve with each update. Aug 13, 2013 3:09 PM The only negatives are the significant cost, and with such frequent updates, we typically wait a couple versions before jumping to the current version. For instance, we are on CS5, likely not upgrading for another year or two.
27 It's great for working with others across the firm, but we commonly have Aug 13, 2013 2:42 PM
47 of 204 Page 1, Q6. Share the pros and cons of the desktop publishing system you are using (include the product name):
problems when it comes time to upgrade... plus fonts and other things vary from office to office.
28 BlueBeam software may be the most user friendly software for desktop Aug 13, 2013 2:00 PM publishing ever created and is much less expensive than the Adobe Creative Suite. The only con I can list based on our current operations is the fact that our marketing materials and RFP/RFQ responses are solely collected and composed in Adobe programs.
29 Con of CorelDraw is that cdr files are almost never accepted by printing Aug 13, 2013 1:34 PM companies.
30 CON: InDesign- we have to package files to send full indd files to other firms, not Aug 13, 2013 1:16 PM all firms we do partnerships with use InDesign PRO: InDesign- lots of flexibility in design, ability to customize and get "branded" look, professional quality documents
31 Pros - great contol over content layout. Creates professional looking documents. Aug 13, 2013 12:29 PM Templates and paragraph styles are a tool to easily implement quality control among users. Cons - licensing and updating is expensive, not all employees know how to use it (like Word), printing can be complex, sharing files with links across offices is not straightforward.
32 We are looking into software now, deciding which system would best benefit our Aug 13, 2013 10:54 AM Marketing Department
33 We moved from Publisher to InDesign several years ago. It is a far superior Aug 13, 2013 10:33 AM system in all ways except for the tables function. Publisher was better.
34 I like the simplicity of Photoshop and Illustrator over InDesign. Powerpoint is Aug 13, 2013 9:57 AM great for quick layouts.
35 InDesign offers easier graphic layout Aug 13, 2013 9:34 AM
36 Just recently subscribed to Adobe Creative Cloud, the introductory price is okay, Aug 13, 2013 1:48 AM but longer term, the subscription cost will have a significant economic impact on our small firm.
37 We primarily use MS Word, but would like more graphic control. Aug 12, 2013 11:49 PM
38 Works well together. Not looking forward to the software being in the Cloud. That Aug 12, 2013 6:43 PM scares me regarding accessibility, reliability.
39 long training to be really effective at it. Aug 12, 2013 6:20 PM
40 Creative Suite - Pro: the professional look it gives to our qualifications. Con: Aug 12, 2013 6:16 PM only a very select few have the software available because it is so expensive.
41 The pros are that I own and know how to use these. The cons are that they are Aug 12, 2013 6:09 PM no longer industry standard, but I can't afford to upgrade.
42 Adobe products are expensive for small companies to update frequently due to Aug 12, 2013 5:42 PM individual licensing. This causes file sharing problem as different versions might be in use. Similarly, marketing/designers will use fonts that others might not have
48 of 204 Page 1, Q6. Share the pros and cons of the desktop publishing system you are using (include the product name):
installed.
43 All efficient and flexible Aug 12, 2013 5:28 PM
44 Adobe Creative Suite - as far as I'm concerned, the ONLY way to produce Aug 12, 2013 4:55 PM custom marketing materials--for print, electronic, AND projection. High level of control and user-intuitive. Cons are few, and there's always a work-around to be found.
45 Office is easy to use. Adobe Creative Suite is only used to make edits to Aug 12, 2013 3:58 PM templates created by a contract grahpics designer.
46 Powerpoint is an awful program; the built-in templates and bulleted lists have set Aug 12, 2013 3:50 PM presentation skills back so far. Unfortunately, an alternative that can be universally updated on the fly has yet to emerge. Presi is not the answer. Time is linear, as good presentations should be!
47 We just upgraded to Adobe CC which is subscription-based. This gives us Aug 12, 2013 3:48 PM access to ALL Adobe software which we didn't previously have (basic package included InDesign, Photoshop, Illustrator and Acrobat), so now we are motivated to learn new software (ex. Flash) and potentially "up" our game with new technology.
48 Adobe CS is great for the compatibility between programs and control of the Aug 12, 2013 3:43 PM design. I have great consistency using Adobe Creative Suite and the PDF files I send out to clients or to printing services. Microsoft's programs have too much auto formatting and less control of page layout.
49 Adobe InDesign. Pros: user-friendly, beautiful layouts Cons: technical staff does Aug 12, 2013 3:42 PM not have access
50 Go between Photoshop and Publisher. Pros of Photoshop, I can do most Aug 12, 2013 3:01 PM anything from designing a single layer logo to designing a multi-layer, multi-color piece of literature. Cons, doesn't do as well with document-style pieces as Publisher might. Difference being one is like using a simple, accurate pair of scissors and the other is like using a more complicated, precise pair of scissors inside a multi-took unit.
51 Not using to its fullest capabilities. Aug 12, 2013 2:58 PM
52 Pros - Adobe InDesign creates very classy proposals. Aug 12, 2013 2:37 PM
53 Poor integration with mobile devices (e.g. iPad & iPhone) Aug 12, 2013 2:15 PM
54 hardly use it. Aug 12, 2013 2:09 PM
55 The push is to use InDesign, which is a great layout program, but not a wrod Aug 12, 2013 1:46 PM processing program, and it is expensive and has a leearning curve. Proposals deadlines tend to not leave time for conversion from Word to InDesign. Word is not an ideal graphic layout program, though, which sometimes limits the look of a proposal done in Word. Someone really skilled in Word can do almost the same things as someone using InDesign. And, if you have a team of folks, including one that does all of the conversion from Word to InDesign, then that can work. I
49 of 204 Page 1, Q6. Share the pros and cons of the desktop publishing system you are using (include the product name):
find it is not worth using InDesign for low dollar value submittals.
56 the products are good but different office used different programs so the results Aug 12, 2013 1:29 PM are inconsistant
57 Adobe Creative Suite has many updates that create incompatibility with older Aug 12, 2013 1:26 PM versions, even if they are less than a year old. This creates discord among users when trying to share/update files on different machines if they are not all updated at the same time.
58 Adobe Indesign is our primary desktop publishing system. It offers great flexibility Aug 12, 2013 1:19 PM creatively, but I find that the there are some bugs that hamper efficiency. We have had tight deadlines trying to make linking work within PDFs which is frustrating. I also wish that it had better DB integration.
59 Not everyone in the office uses InDesign which causes an issue when Aug 12, 2013 1:16 PM collaborating on proposals.
60 I am the only one in firm with copy of Adobe Creative Suite... Aug 12, 2013 1:14 PM
61 Not eveyone has the license, can't easly copy and paste info into new document Aug 12, 2013 1:11 PM or make a default font.
62 No all of the marketing staff in every office have the Adobe Creative Suite. The Aug 12, 2013 1:05 PM technical staff in small offices share the word documents - it would not be practical for every project manager to get InDesign.
63 We've started using the Adobe Creative Cloud which gives us access to the Aug 12, 2013 12:41 PM entire Adobe Creative Suite with regular updates for a monthly rate, rather than having to purchase software every couple years. It allows us to always have the latest and greatest. There isn't really a con.
64 Firm recently subscribed to the Adobe Creative Cloud so that any employee can Aug 12, 2013 12:41 PM access the software. Ajera is a less sophisticated version of Deltek Vision.
65 Adobe CS2 Pros: Greater control over design elements and customizing Aug 12, 2013 12:38 PM graphics Cons: Would prefer to have newer generation software; inability of technical staff to edit formatted documents; incompatibility between software versions.
66 Adobe Creative Suite. Industry standard Aug 12, 2013 12:35 PM
67 Adobe Creative Suite is the best of the best! Aug 12, 2013 12:24 PM
68 Con - when Adobe doesn't play nice with Microsoft products Aug 12, 2013 12:23 PM
69 Publisher is extremely easy to use, but doesn't allow for much creativity. Aug 12, 2013 12:21 PM Photoshop has infinite possibilities, but can be difficult to learn.
70 Adobe creative suite: Pro: Highly flexible- a great tool for page layout and Aug 12, 2013 12:21 PM design. Con: Not all that intuitive.
71 Recently switched from Quark Xpress to Adobe InDesign to update technology. Aug 12, 2013 12:21 PM Quark Xpress had a history of crashing during large projects and was out of
50 of 204 Page 1, Q6. Share the pros and cons of the desktop publishing system you are using (include the product name):
date.
72 Pro - Adobe is the industry standard. Con - Sharing InDesign files with outside Aug 12, 2013 12:19 PM consultants/clients that utilize different versions is a major CON
73 We're using the Adobe Creative Suite. I have a background in graphic design, so Aug 12, 2013 12:17 PM I prefer it to any other program. We are about to switch to the Adobe Creative Cloud, but we haven't yet.
74 InDesign - once trained it is the best publishing software I've used. Pros - very Aug 12, 2013 12:17 PM flexible and robust, Cons - heavy learning curve Photoshop - Pros - robust and flexible, quick, Cons - Need training and still may not be using full capabilities if not a graphics designer
75 In-Design - best program for proposals Microsoft Office - only use when have too Aug 12, 2013 12:16 PM Adobe creative suite - love the ability to run a month to onth subscription
76 Adobe CS/CC is an excellent tool to edit images and documents. I feel like I Aug 12, 2013 12:14 PM have more control over the final product with Adobe CS than I would with Microsoft Office.
77 Love InDesign - versatile and intuitive. The cons are that the operating system Aug 12, 2013 12:12 PM changes so often and upgrades are expensive and now it is going to subscription.
78 Adobe Suite Pros: ease of workflow, good layout of pages/graphics, easy to Aug 12, 2013 12:12 PM make master changes. Adobe Suite Cons: saving down a version is cumbersome, some glitches in opening certain files
79 Adobe Creative Suite- great flexibility but expense for each license. Too many Aug 12, 2013 12:10 PM updates that are not compatible with older versions.
80 Creative suite is great - I don't have any negatives. Aug 12, 2013 12:10 PM
81 Pro - Easier manipulation of page layouts, great photo editing, and easy to Aug 12, 2013 12:09 PM publish and print. Con - Not everybody in the firm has access to the programs, leaving the majority of work to a couple of people. The CS programs are not intuitive and training others to use the program on a 'once in a while basis' is not practical. Everyone has access to MS Office and most people know how to use these products. However, as a publishing system, these products do not cooperate easily and generate a lot of stress when it comes to formatting issues.
82 Quark Xpress is actually a better layout program than InDesign, but InDesign Aug 12, 2013 12:06 PM has become more widely adopted so we feel pressured to use it.
83 Advanced skill set with Adobe products is required to do a good job working in Aug 12, 2013 12:05 PM any of Adobe products where as MS Publisher is a bit more intuitive as it is so similar wo word and power point functionally. Im fine as long as my graphic designer is around but is she's out, I am challenged...
84 Creative suite is becoming more widely used among all members of our firm Aug 12, 2013 12:05 PM (marketing and technical), but we have several versions, making collaborating more difficult.
51 of 204 Page 1, Q6. Share the pros and cons of the desktop publishing system you are using (include the product name):
85 Pros: Adobe is robust software that allows us to design high-quality marketing Aug 12, 2013 12:05 PM materials for proposal submissions, collateral, etc. Cons: Backwards compatibility is frustrating, especially when collaborating with outside entities making it hard to share files that everyone can open. The technical staff rarely have access to or ability to use the Adobe products, so everything has to be reviewed in hard copy or in PDF, which can sometimes be frustrating for them. The software is so robust that there are features I'm sure I'm unaware of that I could be using to my advantage.
86 We use InDesign for 99% of all desktop publishing needs within the marketing Aug 12, 2013 12:05 PM department. Pros: Improved flexibility, consistency, and efficiency in the development of materials. Cons: Cost with new subscription model is a major issue Not really an issue but does require training of staff over just using Word.
87 Adobe Creative Suite is pretty much the industry 'standard' and what most other Aug 12, 2013 12:05 PM firms are using. It's easy to train others as most staff know of or have used the programs in prior jobs.
88 Pros - love InDesign, etc. Cons - admin staff doesn't know how to use and we Aug 12, 2013 12:04 PM don't own enough licenses.
89 Pro - does a lot; con - not trained to use enough of the features Aug 12, 2013 12:03 PM
90 Very technical. We have limited in-house capability. Aug 12, 2013 12:03 PM
91 For proposals prepared in InDesign, edits to content are limited to people with Aug 12, 2013 12:03 PM the software installed. Sometimes an issue during time crunches.
92 We use a broad array of options, so if there is a con, we use another option. Aug 12, 2013 12:01 PM
93 InDesign - pros link to word documents makes sharing writing/editing tasks easy Aug 12, 2013 12:00 PM with people who don't have InDesign licenses. That same tool isn't great about maintaining formatting.
94 Microsoft Office and Microsoft Publisher are easy to use, but have graphic Aug 12, 2013 11:58 AM design limitations. Photoshop has extensive capabilities, but is very cumbersome to use for page layout or any designs (brochures, some ad copy, etc.) requiring a lot of text.
95 InDesign versions don't play well together. Makes it difficult when working with Aug 12, 2013 11:57 AM teaming partners sometimes.
96 Microsoft Office is good for quick, small proposals that don't require too much Aug 12, 2013 11:56 AM effort. I much prefer the Adobe Creative Suite products. They provide easier and quicker design options for longer and more encompassing proposals. They work together almost seamlessly.
97 pros - easy to use; industry standard cons - IT resource hog; not compatible with Aug 12, 2013 11:56 AM Deltek Vision
98 Pros-allows for superb presentation in statements of qualification and proposals Aug 12, 2013 11:55 AM Cons-very expensive, forces us to limit the number of licenses that we have
99 All currently meet the needs for design purposes. Aug 12, 2013 11:55 AM
52 of 204 Page 1, Q6. Share the pros and cons of the desktop publishing system you are using (include the product name):
100 No support for PageMaker and incompatibility between PageMaker and Aug 12, 2013 11:54 AM Windows 7
101 Adobe Creative Suite, pros, seems to be the industry standard, most AEC Aug 12, 2013 11:53 AM firms/teaming partners have this. Cons, the smaller firms, and DBE firms usually do not have this type of program, and we have to move their information into InDesign, when they provide it in Word.
102 Adobe. I like it because we are now subscribing to the online service so we get Aug 12, 2013 11:52 AM updates to the software as it's released. We'll never be using outdated programs.
103 This information will have to come from our marketing coordinator. Aug 12, 2013 11:50 AM
104 Cons of QuarkXPress: I'm finding our colleagues / clients are using InDesign so Aug 12, 2013 11:47 AM we're in the process of switching over to better serve them.
105 Adobe InDesign is the best page layout program I've used to date. The only Aug 12, 2013 11:47 AM cons are that the technical staff does not have the program and therefore causes issues when they do a lot of the proposal themselves.
106 Pros: Adobe Suite has been great. I use InDesign and Photoshop on a daily Aug 12, 2013 11:45 AM basis as 90% of my proposals are using this software. I may use Word for some things but most in InDesign.
107 Adobe CS going to a monthly subscr Aug 12, 2013 11:45 AM
108 Indesign is great for formatting text and graphics with all the flexibility I need. Aug 12, 2013 11:44 AM InDesign's spell-check/grammar check is not as good as Word's. Word is great for spell check/grammar, but horrible for flexible formatting of text and graphics.
109 Microsoft Office and Publisher are easy to use and everyone is capable of doing Aug 12, 2013 11:44 AM it. The only problem is that it is not have the design capabilities of the Adobe Creative Suite. We are looking to switch over to In Design.
110 Adobe Creative Suite is great for proposal layout although is a bit lacking for it's Aug 12, 2013 11:44 AM word processing capabilities. Therfore, linking a Word file to the InDesign file works well.
111 You cannot share and others cannot contribute to an Indesign project as we only Aug 12, 2013 11:44 AM have one license.
112 Pretty much the standard. We need to upgrade as we are not on the latest Aug 12, 2013 11:42 AM version, so the graphic design firm we work with has to save down their versions. Only other negative is other employees in firm cannot work on documents.
113 Adobe Creative Suite is useful when other people have the same software and Aug 12, 2013 11:41 AM version, otherwise, it can be hindering.
114 I love Adobe products! Aug 12, 2013 11:40 AM
115 limited functionality Aug 12, 2013 11:40 AM
116 InDesign Aug 12, 2013 11:37 AM
53 of 204 Page 1, Q6. Share the pros and cons of the desktop publishing system you are using (include the product name):
117 Happy with CS6, no cons. Aug 12, 2013 11:37 AM
54 of 204 55 of 204 Page 1, Q7. Several software providers are moving toward subscription service. Is your firm subscribing to any of the following:
1 Salesforce CRM Aug 21, 2013 8:41 AM
2 Newforma, Deltek Aug 17, 2013 2:05 PM
3 I do not know how we purchase software. That is at corporate level. Aug 14, 2013 12:57 PM
4 I don't know. Our IT department handles that. Aug 14, 2013 10:18 AM
5 BlueBeam Software and other applications for tablets. Aug 13, 2013 2:00 PM
6 Not sure Aug 13, 2013 1:34 PM
7 Don't know Aug 12, 2013 6:16 PM
8 currently, no, but likely Aug 12, 2013 4:55 PM
9 We do have a subscription to Constant Contact for our e-newsletters. Aug 12, 2013 3:50 PM
10 I have not converted to the subscription services yet, but look forward to working Aug 12, 2013 3:43 PM across platforms when I do- from PC to iPad to Mac.
11 Microsoft Exchange, Citrix ShareFile, Foundation Software (Accounting & Aug 12, 2013 3:32 PM Project Management)
12 I do not know the answer to this question, but if it cheaper, then probably. Aug 12, 2013 1:46 PM
13 we did subscribe to Adobe Creative Suites for a brief time while we had a Aug 12, 2013 1:23 PM graphics intern with us
14 We are not currently with Adobe Cloud, but we will be as we upgrade. Aug 12, 2013 1:19 PM
15 moving towards Microsoft 365 Aug 12, 2013 1:14 PM
16 Unknown - I do not know how IT manages the software licenses. Aug 12, 2013 1:05 PM
17 Prezi Aug 12, 2013 12:21 PM
18 I am not sure Aug 12, 2013 12:18 PM
19 Looking at Adobe Creative Suites but haven't subscribed yet Aug 12, 2013 12:05 PM
20 Not yet; may in future, but refrained from upgrade due to subscription Aug 12, 2013 12:03 PM
21 I don't know about Autodsek. Aug 12, 2013 12:00 PM
22 not sure Aug 12, 2013 11:53 AM
23 I don't know Aug 12, 2013 11:45 AM
24 We will likely move to subscription service for InDesign, as that is our only option Aug 12, 2013 11:44 AM via Adobe (that's my understanding anyway). But we will likely only go to subscription of the main programs we use (if that's an option).
56 of 204 57 of 204 Page 1, Q8. CRM: Which of these Client Relationship Management technologies are you using now (check all that apply)?
1 Moving from Deltek to Salesforce Aug 21, 2013 8:41 AM
2 Newforma Aug 16, 2013 11:58 AM
3 Just in the implementation phase of Cosential Aug 14, 2013 5:08 PM
4 SUGAR Aug 14, 2013 2:43 PM
5 Zoho Aug 14, 2013 8:18 AM
6 Timberline Users Group Aug 13, 2013 2:00 PM
7 Oracle Aug 13, 2013 1:17 PM
8 Oracle CRM On Demand Aug 13, 2013 10:31 AM
9 Planning to use BST Global soon, already purchased but not using yet Aug 12, 2013 6:16 PM
10 Microsoft Outlook Aug 12, 2013 6:09 PM
11 We were using Vision but are now using Ajera for accounting and working on Aug 12, 2013 5:42 PM implementing new CRM software.
12 OneSite, Property Management software Aug 12, 2013 5:28 PM
13 we have Deltek Vision, however it is not embraced as a CRM system. It is Aug 12, 2013 5:02 PM primarily for Accounting only.
14 Prophet Aug 12, 2013 3:33 PM
15 SuperOffice Aug 12, 2013 2:56 PM
16 Corecon Aug 12, 2013 2:15 PM
17 Lotus Notes based CRM system Aug 12, 2013 1:14 PM
18 BidTracer with SalesTracer for Construction and Avidian Prophet for Service Aug 12, 2013 12:17 PM
19 We use a mix of a shared Google Doc, Apple's Address Book, and a Google Aug 12, 2013 12:06 PM shared Calendar
20 Pavin' the way Aug 12, 2013 12:01 PM
21 RE Applications Aug 12, 2013 11:47 AM
58 of 204 59 of 204 Page 1, Q9. If you are using a CRM system, please share the pros and cons you have encountered (please include the system name):
1 Cosential is difficult to learn, but does have many features that are useful in Aug 23, 2013 2:03 PM CRM. It is not user-friendly off the bat nor is it intuitive to use.
2 PRO - Clearly designed for A/E/C firms by a former industry professional. Aug 23, 2013 11:32 AM Constantly adding value by adding new features. CON - they undersell the amount effort to successfully implement the system. Could use a better strategic training program.
3 We are only using specific modules of Cosential and use a homemade system Aug 23, 2013 11:18 AM as our main database. Cosential and our homemade systems won't sync.
4 FileMaker - I think our issues are mostly with the way we are using it - we're not Aug 23, 2013 11:17 AM integrating it with the rest of our project information in other programs, so a lot of entries are redundant to something that is somewhere else.
5 Using Cosential with some integration between it and Ajera. Pros: the basic Aug 22, 2013 10:50 AM integration and that fact the Cosential is specific to our industry. Cons: The Cosential interface is very dated and badly in need of a refresh. It's also hard to setup a light version that all employees could access.
6 I just started with a new firm and they have MS BCM and we can't yet get it to Aug 21, 2013 8:42 AM work so I'm not feeling too good about this. I've had experience with Cosential and Deltek and prefer Cosential because of the ease of use, ease of customization and customer service combined with a very reasonable price point.
7 Deltek is not intuitive or user-friendly, but is very efficient and can track Aug 21, 2013 8:41 AM opportunity progression and then convert that to a project and store that data to produce useful reports. Salesforce is for tracking opps progression only; its storage of historical contracts contains limited information without signifiant customization.
8 Deltek Vision is a poor CRM system - not intuitive because it was developed by Aug 21, 2013 7:44 AM an accounting software company; lacks basic features -- we will either have a 3rd party programmer add the features we need, or go with Cosential.
9 ACT! - Pros - Easy to use. Can integrate all contact information into database Aug 20, 2013 5:30 PM and access from Android devices. Can have standard documents that can be sent directly through ACT! One central repository of all contact history - email, phone, mail.
10 Cons: Multiple staff using the same system, stored on one server, so VPN Aug 19, 2013 1:55 PM access to the files. Access/Excel. Possibility of over-wright editing. Pros: all the information is in one place. Easy to sort or run reports.
11 We are still in the midst of implementing Cosential. It's a long process to get Aug 19, 2013 11:51 AM going, but we are finding it useful in many areas already (contact management (for those who are using it), opportunity management flow, one-source look-up for personnel/project info, etc.)
12 Pros - Interactiveity between Info Centers andespacially projects, web-based - all Aug 17, 2013 2:05 PM offices on same information. Cons - only as good as what you put in it
60 of 204 Page 1, Q9. If you are using a CRM system, please share the pros and cons you have encountered (please include the system name):
13 IMPLEMENTATION STRATEGY - WEAK Aug 16, 2013 4:46 PM
14 Cosential - no test database so all changes go live immediately. this is Aug 16, 2013 3:36 PM problematic. However, it's very user friendly so getting staff trained and going moves quickly.
15 Cosential is great, and we are have success with a stepped implementation Aug 16, 2013 2:53 PM approach. However, it can be VERY slow at times, the interface is a bit archaic, and the Outlook integration/Ethnos functionality is hit and miss.
16 ACT! is clunky and doesn't offer much in the way of analytics. Aug 16, 2013 12:36 PM
17 we are moving from Deltek to Cosential in 13/14 Aug 16, 2013 12:04 PM
18 We originally switched to Newforma from Solve360 because we were using Aug 16, 2013 11:58 AM Newforma for project management and wanted to have everything in one central system. Newforma was not originally designed as a CRM system, but that part has been developing and working better with the recent upgrades. Pros - your CRM is integrated with your project management system, so when an architect sees incorrect information for a contact they can update that information in 1 location. Cons - there are not a lot of CRM options, such as setting reminders to contact people and various fields for tracking. The recent upgrade allows for custom fields, but they are all located in one location and you cannot customize where the custom field is located.
19 Vision - does the job but the decision-makers of new requirements and rules are Aug 15, 2013 5:01 PM not users in the same way.
20 Deltek is very customizable and powerful, but expensive and not user-friendly Aug 15, 2013 4:18 PM those who are not computer savvy
21 As we are just implementing Cosential, no comments yet. We did previously Aug 14, 2013 5:08 PM have Salesforce and it was not suited for our purposes, and for our industry.
22 We use Oracle CRM. We have the typical problem of "garbage in, garbage out" Aug 14, 2013 3:16 PM in terms of contact information, and struggle to develop reports that summarize meaningful information (there's not a lot of buy-in to the importance of documenting business development efforts in CRM).
23 Have used ACT!, Business Contact Manager, and Deltek in the past and have Aug 14, 2013 2:43 PM found SUGAR to be most user friendly (for our purposes) in creating our reports and management of our professional's marketing and business development efforts.
24 It is a proprietary system called CONNECTS. It connects, but is not always Aug 14, 2013 12:57 PM intuitive or user friendly in terms of connecting clients/companies.
25 Con: Not very user-friendly. Pro: We're capturing a great deal of data that is Aug 14, 2013 10:18 AM shared compay-wide.
26 Have Cosential. The only con is that I don't have the time or capacity to learn it Aug 14, 2013 9:54 AM to use it to it's fullest capability.
61 of 204 Page 1, Q9. If you are using a CRM system, please share the pros and cons you have encountered (please include the system name):
27 We're transitioning away from Zoho at the end of our subscription because it's Aug 14, 2013 8:18 AM not user friendly and it's simply one more program people have to use. BST is something we all use each and every day, so we're transitioning to that as a full- time CRM.
28 Hard to use. Hard to find help. Aug 13, 2013 7:39 PM
29 Microsoft CRM- It is not geared toward the A/E/C industry but rather toward hard Aug 13, 2013 4:33 PM sales. Needs to be customized extensively and it is not intuitive to use like Deltek Vision.
30 Cosential is very intuitive and user friendly, but not as powerful/robust as the Aug 13, 2013 3:09 PM Deltek Vision system I have used at previous employers.
31 We love Vision by Deltek. We are integrated...CRM, Accounting, Proposals. Aug 13, 2013 3:09 PM Everything is tied together and the potential is greater than we even take advantage of.
32 We use salesforce. While it's a great tool now, it has taken nearly five years of Aug 13, 2013 2:42 PM customization to get it to this point. Pro - it's web accessible from your phone, iPad and computer. It connects with other products, like MarketTo that allow you to run publicity campaigns, etc. It's very flexible and can be used out of the box or customized to meet the needs of each firm. Cons: Not always easy to find the data needed to build reports.
33 The current system is not fully integrated into Microsoft Outlook and requires Aug 13, 2013 2:00 PM more manual than automated input.
34 We have mostly been working with Microsoft programs, but we are looking into Aug 13, 2013 10:54 AM other systems. Hopefully finding a program that we can use with Access.
35 We designed an single point access database for all client, lead tracking, and Aug 13, 2013 10:33 AM project management tracking functions. I recently added to Business Contact Manager for client tracking. The two do not interface well. We really need a CRM program that is fully integrated with our database functions.
36 Using Oracle CRM On Demand - has some powerful capabilities but not Aug 13, 2013 10:31 AM especially intuitive or user friendly.
37 ACT is great Aug 13, 2013 9:57 AM
38 Buy-in from all parties Aug 13, 2013 9:34 AM
39 Vision - not really software specific, just time to maintain/update the system. It is Aug 13, 2013 8:30 AM the responsibility of the marketing staff who are also responsible for proposals. Proposals win the time crunch. Exploring options for a database administrator type position, even part time to help feed the monster.
40 Deltek Vision is powerful, but tough to learn and expensive Aug 12, 2013 11:49 PM
41 Just purchased Deltek for launch January 1, 2014 Aug 12, 2013 7:41 PM
42 Cosential is a user friendly and straight forward piece of software developed Aug 12, 2013 6:43 PM
62 of 204 Page 1, Q9. If you are using a CRM system, please share the pros and cons you have encountered (please include the system name):
specifically for the A/E/C industry. The company has committed themselves to implementing changes to make the software run even better and more reliably.
43 No answer Aug 12, 2013 6:09 PM
44 Vision is extremely expensive for small companies. Additional modules seem to Aug 12, 2013 5:42 PM be necessary for everything and training/tutorials is limited. Therefore the office might opt to limit training and it never becomes efficiently used.
45 We have a proprietary system, and having worked with Deltek Vision in the past, Aug 12, 2013 4:55 PM I much prefer Vision. It has a lot more flexibility and ties everything together - marketing and PR, accounting and bookkeeping, etc.
46 Pro: ACT integrates with Outlook, is easy to use, user fields can be easily Aug 12, 2013 3:58 PM configured. Cons: opportunity pursuits with multiple teams don't allow for a way to easily filter information. Had to develop user fields to work around this.
47 They all take so much work, and even though they can be linked to Outlook, it's Aug 12, 2013 3:50 PM inefficient to have to corral information from so many different people, places, and programs. I'm sure there will be a better way in 20 years.
48 Deltek Vision 7. Pros: easy to access information all in one place Cons: getting Aug 12, 2013 3:42 PM technical staff to use it
49 Deltek - takes a long time to get service help Aug 12, 2013 3:41 PM
50 It can be a very powerful tool but needs to be regularly updated by everyone Aug 12, 2013 3:05 PM involved in marketing and BD. It is sometimes hard for creatives to embrace.
51 Cannot speak intelligently on the topic. Aug 12, 2013 3:01 PM
52 ACT, like most CRM systems, requires a seat license for each user. However Aug 12, 2013 2:58 PM ACT can be used to sync with Outlook in order to share client information with all employees to a certain extent.
53 Deltek isn't as intuitive as we'd like. Reporting is terrible. Aug 12, 2013 2:43 PM
54 Deltek is not that intuitive. They've made customization far too difficult. Aug 12, 2013 2:32 PM
55 Though our system offers a mobile version... it is not a true mobile app and Aug 12, 2013 2:15 PM therefore lacks the more current innovative interface associated with apps
56 Garbage in, garbage out. Any CRM system is only as good as the data Aug 12, 2013 1:46 PM entered...keeping a CRM system updated and accurate has many challenges, especially as companies and access grow.
57 BST is not user friendly Aug 12, 2013 1:42 PM
58 great system, though underutilized Aug 12, 2013 1:29 PM
59 ACT - easy easy to use - we are a very small company so don't need something Aug 12, 2013 1:23 PM complicated and don't need it to do everything, just keep up to date and keep in touch. Salesforce is very complicated to use for a small company and has a
63 of 204 Page 1, Q9. If you are using a CRM system, please share the pros and cons you have encountered (please include the system name):
learning curve.
60 Deltek is like most enterprise software. It has lots of built in flexibility that is Aug 12, 2013 1:19 PM sometimes overkill and sometimes not nearly enough. There will be two things that you want to accomplish of seemingly equal complexity and one is simple as can be and the other is ridiculously difficult or impossible. I find the management user support very irritating, I also find that there are some user niceties that have been skipped over, for example, simplified date entry. In some boxes I must type the entire date, "8/12/2013" and others just "8/12/13" and nowhere I can just type "8/12"
61 We have a custom system in Notes. Doesn't intergrate with Office Products or Aug 12, 2013 1:14 PM anything really. But it is used by all...so that is something.
62 It is not user friendly, reporting is limited Aug 12, 2013 1:11 PM
63 Vision - requires a lot of training and specialty licensure to use the CRM portion. Aug 12, 2013 1:05 PM
64 just switched... will let you know next survey Aug 12, 2013 12:44 PM
65 We have implemented Axium AjeraComplete for accounting purposes and use Aug 12, 2013 12:41 PM Cosential Enterprise for more of the Marketing piece. Recently, we have decided to get rid of Cosential and build a custom system with Filemaker. AjeraComplete is very robust but is pretty complicated and cumbersome for Project Managers to use, so it is primarily used by our accounting team. The Axium team is great in providing support and our representative has always been very helpful. The Cosential software seemed to have potential but support for implementation was virtually non existent. I could not get the representative to get back to me in regards to importing our data. It was very frustrating. Yet, when renewal time came, they were contacting us on a regular basis. I would not recommend them to anyone. We have decided to implement a custom system with Filemaker that allows us to create a database/ CRM system tailored to our needs and gives us complete control of importing data so that we do not need to rely on a software company.
66 Ajera is a less sophisticated version of Deltek Vision. Aug 12, 2013 12:41 PM
67 ACT! Pros: none. Cons: We have a very old version of the software (2000) so it's Aug 12, 2013 12:38 PM hard to export information and find tutorials online; technical staff does not input new data or keep information up to date.
68 Microsoft Dynamics. Not integrated with accounting or project database Aug 12, 2013 12:35 PM
69 The reporting functions from Salesforce could definitely be improved. Aug 12, 2013 12:24 PM
70 We use Microsoft Dynamics for BD. We use Deltek for project management and Aug 12, 2013 12:23 PM reporting, but not for proposals. We have an internally built Sharepoint Image Database and Intranet.
71 In the process of implementation and roll-out. Aug 12, 2013 12:21 PM
72 Filemaker Pro: easy to add new fields and create layouts and reports; mobile Aug 12, 2013 12:21 PM app available; Filemaker Con: needs it's own proprietary server- have to pay to
64 of 204 Page 1, Q9. If you are using a CRM system, please share the pros and cons you have encountered (please include the system name):
have it hosted; learning curve for new users,
73 Vision Pros - connects with other company functions (HR, IT, Accounting, Aug 12, 2013 12:19 PM Marketing, etc) Cons- time it takes to input the firms historical data into Vision. Also, figuring out how you structure the data so that it gives you what want can be time consuming.
74 Cosential has been a great resource and asset to our firm. Aug 12, 2013 12:18 PM
75 BidTracer with SalesTracer is a web-based program that is available at any Aug 12, 2013 12:17 PM location. The SalesTracer side of it is being developed and is just in the Beta stage, so it has some issues to work through.
76 Axium ajeraComplete - Pros - It links accounting with BD, Cons - It is a weak and Aug 12, 2013 12:17 PM clunky interface, like an afterthought Sharepoint - Pros - free, easy to use, Cons - free, which means little to know customer support
77 Deltek Vision - Not very user friendly Aug 12, 2013 12:16 PM
78 Just about to begin, so I don't know the pros and cons, yet. Aug 12, 2013 12:12 PM
79 Have to link our service with Microsoft since we run off of Apple Aug 12, 2013 12:10 PM
80 Our use of Cosential is more project oriented. We use the client piece for client Aug 12, 2013 12:10 PM contact, but use a spreadsheet for tracking leads as ALL Principals have access to Excel.
81 My firm is new to Vision and not using the CRM tool to its full capacity yet. Aug 12, 2013 12:09 PM
82 I wish to hevens were were using Salesforce as the campaigning options and Aug 12, 2013 12:05 PM reporting metrics are SO far superior to Deltek's capabilities but we use hte Deltek suite for accounting as well so are not likely to make a change any time soon.
83 It's hard getting people to input their own data, Principals don't support a full Aug 12, 2013 12:05 PM blown CRM, which makes moving away from excel difficult.
84 Pros: Having data (supposedly) go into one location is really the key to Aug 12, 2013 12:05 PM successfully utilizing it. Cons: Customizing the database to suit our needs is expensive and my firm refuses to spend on that. There is little buy-in among our technical staff, partly because they have been granted limited access. The data is largely incomplete which then creates confusion.
85 Cosential has been a very good system for us in terms of its flexibility and Aug 12, 2013 12:05 PM access from anywhere as a cloud based system. Cons: Lack of integration/synchronization of some information No existing API's with larger scale email clients or inbound marketing platforms
86 Many staff not in marketing are intimidated by the system...needs to be more Aug 12, 2013 12:05 PM 'user' friendly.
87 We are using Filemaker Pro (which is so antiquated) only because it is the Aug 12, 2013 12:03 PM system that has been in place for a long time, and we haven't taken the plunge
65 of 204 Page 1, Q9. If you are using a CRM system, please share the pros and cons you have encountered (please include the system name):
to purchase a new system, and are also having trouble finding one that will talk to our other databases and systems (Deltek, Outlook, etc.)
88 Pro - offers many features; con - lack of training and consistency in use Aug 12, 2013 12:03 PM
89 Consistent use by the BD team Aug 12, 2013 12:03 PM
90 For Salesforce, the interface is not particularly user friendly for executives, Aug 12, 2013 12:03 PM making adoption limited. Also, with our edition it is time consuming to mass edit / update.
91 PRO - Simple system which integrates well with billing, inventory management, Aug 12, 2013 12:01 PM website. etc. CON- slow to change/improve - very slow! Custom searches are not possible within the system without administrator from company creating the seach
92 Our only hang up is getting people to log on a use it, system itself is pretty easy. Aug 12, 2013 12:00 PM
93 Cosential - we are stuck in the implementation stage. We have hit a roadblock in Aug 12, 2013 11:58 AM configuring the Financial Data Connector piece that will link to our accounting software (Quickbooks) to import project data. We think the system will be valuable once we can get it up and running, but this months-long delay is potentially going to make our staff not want to/remember to use it.
94 Cosential: Pros: made just for AE; good support Cons: almost prohibitively Aug 12, 2013 11:57 AM expensive
95 The con of our internally built CRM is that it is nationally based with no option to Aug 12, 2013 11:56 AM filter by office or state. It's difficult to use because there is too much information involved that is not relevant to what you need to do.
96 Deltek is clumsy and not mobile friendly, but it's what was here when I arrived Aug 12, 2013 11:56 AM
97 Vision is not alway users friendly, but we are looking forward to updating to the Aug 12, 2013 11:56 AM mobile CRM version to provide flexibility to the sales force.
98 Pros-one comprehensive database Cons-again, very expensive Aug 12, 2013 11:55 AM
99 Deltek Vision: We have had to tailor the system to our company, which takes a Aug 12, 2013 11:55 AM fair amount of time to determine what is needed, test, and then go live.
100 We are currently using FileMakerPro to capture project information, contact Aug 12, 2013 11:53 AM information, and prospective work. We are moving over to Deltek Vision for everything including accounting, HR, and marketing databases over the next few months.
101 Don't have marketing arm of Deltek just accounting Aug 12, 2013 11:53 AM
102 Vision - seems like it needs a lot of customization to fit our needs. SharePoint - Aug 12, 2013 11:52 AM Not sure yet; I'm still getting use to it.
103 This should come from our Business Coordinator. Aug 12, 2013 11:50 AM
66 of 204 Page 1, Q9. If you are using a CRM system, please share the pros and cons you have encountered (please include the system name):
104 Slow to load, needs constant updating Aug 12, 2013 11:49 AM
105 Deltek Vision - I haven't found any cons. I love the system and the newest Aug 12, 2013 11:47 AM upgrade/version has increased functionality.
106 I have been using Deltek since 1999 and it has always been my favorite. Some Aug 12, 2013 11:45 AM firms don't take advantage of all the things you can do with the system, so you are continually remaking fields. If accounting and marketing use the same system, it makes the numbers, dates and descriptions all the same.
107 Deltek Vision is great for capturing opportunity and project info., as well as for Aug 12, 2013 11:44 AM BD efforts.
108 The problem with BST is that you aren't able to customize the information. We Aug 12, 2013 11:44 AM are having an internally built CRM created specifically for our company. The process is currently underway.
109 It seems as though Deltek Vision has a lot of barriers that present us from Aug 12, 2013 11:44 AM storing or pulling the necessary information we need.
110 Deltek Vision is so full of bugs that even Deltek is cancelling it. Because of that Aug 12, 2013 11:43 AM we are moving to Dynamics. The con is that Dynamics will not capture our historical data and it will not sync with desktop publishing software (except maybe Publisher)
111 We should use something better, but their is resistance from many players in the Aug 12, 2013 11:42 AM firm.
112 SAP was internally customized. Getting buy-in and changing behaviour for Aug 12, 2013 11:41 AM consistent use is the challenge.
113 Most issues are internal -- staff have individual preferences so it's tough getting Aug 12, 2013 11:40 AM everyone on the same system
114 Cosential is tailored to the A/E/C business, which is very helpful. Another plus is Aug 12, 2013 11:37 AM that it connects to our accounting software.
115 Cosential: Pros- Optimized for industry Cons- Needs improved communication Aug 12, 2013 11:37 AM from company on white papers/instructions
116 Poor userability, somewhat difficult to utilize Aug 12, 2013 11:36 AM
67 of 204 68 of 204 Page 1, Q11. BID/LEAD SERVICES: What bid or project lead services do you use?
1 We're signed up for email notifications from our target clients. Aug 23, 2013 11:17 AM
2 not sure Aug 21, 2013 9:31 AM
3 Projects in Print Aug 21, 2013 8:42 AM
4 FedBizOpps (for Federal), Industrial Reports (for Manufacturing) Aug 21, 2013 7:44 AM
5 Centurion Aug 21, 2013 7:00 AM
6 GovernmentBids.com Aug 19, 2013 1:55 PM
7 FindRFP Aug 16, 2013 10:30 PM
8 Arizona Newspapers Aug 14, 2013 12:57 PM
9 Find RFP Aug 13, 2013 7:39 PM
10 utah rfp; fbo.gov Aug 13, 2013 10:33 AM
11 private consultant Aug 13, 2013 1:48 AM
12 Word of mouth, and client referrals are most helpful Aug 12, 2013 11:49 PM
13 RFP Leads Aug 12, 2013 6:07 PM
14 James Hargrove Aug 12, 2013 5:02 PM
15 proprietary system; World Architecture News (WAN) Aug 12, 2013 4:55 PM
16 Design Opportunities, others I prefer not to share. Aug 12, 2013 3:50 PM
17 Not sure if this is the same thing. We use SmartBidNet for bid management. Aug 12, 2013 3:32 PM
18 Centurian Aug 12, 2013 3:25 PM
19 change detect Aug 12, 2013 3:05 PM
20 FedBizOps Aug 12, 2013 2:15 PM
21 contract reporter for NYSDOT projects and local municipalities' rfp listing Aug 12, 2013 2:09 PM
22 FedBizOpps Aug 12, 2013 1:46 PM
23 envirobidscan Aug 12, 2013 1:33 PM
24 Ariba Aug 12, 2013 1:23 PM
25 Fed Biz Ops and FedConnect Aug 12, 2013 12:21 PM
26 governmentbids.com, PTassist.com, Aug 12, 2013 12:21 PM
27 Not Sure Aug 12, 2013 12:18 PM
69 of 204 Page 1, Q11. BID/LEAD SERVICES: What bid or project lead services do you use?
28 We search for our client's RFP announcements on our own without a service. Aug 12, 2013 12:07 PM
29 Individual subscriptions via the client - for example FedBizOpps, Aug 12, 2013 12:05 PM eMarylandMarketplace, eVA, etc.
30 FedBizOpps Aug 12, 2013 12:04 PM
31 Private lead researcher Aug 12, 2013 11:59 AM
32 Bid Match (available through PA Small Business Development Centers) Aug 12, 2013 11:58 AM
33 RFP-Leads Aug 12, 2013 11:56 AM
34 The Reference Library Aug 12, 2013 11:49 AM
35 Design Opportunities / MERX Aug 12, 2013 11:47 AM
36 Centurion Research Aug 12, 2013 11:42 AM
37 CIP Aug 12, 2013 11:41 AM
70 of 204 71 of 204 Page 1, Q12. If you are using a bid service(s), please share the pros and cons you have encountered (include the service's name):
1 There's about a 3-day lag time using IMS and Onvia between when the RFQ is Aug 23, 2013 11:18 AM released and when it shows up in those lead services.
2 The new firm has been using Projects In Print, I don't have direct knowledge of Aug 21, 2013 8:42 AM this system, but have used CDC News, Onvia, Reed and others in the past. GovHound is another favorite as a clipping service, not necessarily a bid service in the traditional sense, but very informative and helpful.
3 Not Applicable Aug 21, 2013 8:41 AM
4 FedBizOpps - leads for the whole world. Must be very selective in go/no-go; Aug 21, 2013 7:44 AM Industrial Reports - better for contractors than designers.
5 GovernmentBids.com. Cons: Expensive for full version, so there's always more Aug 19, 2013 1:55 PM research involved. Pros: daily emails based on specified criteria.
6 We rarely if ever get work out of these services. Aug 15, 2013 4:18 PM
7 Typically behind the curve on what's coming out... in other words we typically Aug 14, 2013 5:08 PM know about it already.
8 Have used Onvia in the past, but as capital improvement consultants (owner's Aug 14, 2013 2:43 PM rep, scheduling, dispute resolution, etc.) found that there is no one great bid/lead service. So we use rfpdb.com, and google search
9 It's difficult to keep from getting leads we're not interested in. Aug 14, 2013 12:57 PM
10 ISQFoot does not always have the current contact information for our Aug 14, 2013 12:49 PM subcontractors. Which can lead to our subcontractors not getting our bid invites.
11 N/A Aug 14, 2013 10:18 AM
12 ROI. We are a specialty industry and it doesn't make sense for us financially to Aug 14, 2013 9:54 AM use one
13 Some of the posts hit the lead service a day or two behind the actual posting Aug 14, 2013 8:18 AM date, so that can be frustrating at times.
14 Incomplete information. People use it as an excuse to not do business Aug 13, 2013 4:33 PM development and have meetings with people but just track leads.
15 IMS usually has most of the upcoming work posted; however, I have noticed that Aug 13, 2013 3:09 PM Onvia (which we don't have) usually has things first!
16 We use BidSync because we have to for access client information - we do not Aug 13, 2013 2:42 PM pay for their service. As for IMS - there are three key pros and I can't think of any cons: 1) When you have a question about their system and call them, you get personal attention and service. 2) Their leads are current and timely. I think their service has only improved in the last year. Now many of the leads are early and give us a heads up to be able to meet with our clients. 3) In addition to the leads that you receive via email, they also have a VERY robust internet portal/search engine that gives you access to all of the leads at varying search levels (i.e., by region, by county, by agency). Also, the portal gives you access to
72 of 204 Page 1, Q12. If you are using a bid service(s), please share the pros and cons you have encountered (include the service's name):
recent news articles, board agendas and minutes, CIPs, and other critical client information. It’s a great starting point for any kind of client research you are conducting.
17 Most of the time our boots on the ground know more information Aug 13, 2013 12:29 PM
18 Bid Sync is not user friendly. You can have Bidsync's project number, input Aug 13, 2013 10:33 AM under the search function and it won't find it. It's search and find functions are as poor as fbo.gov.
19 Used to use Reed and Dodge, now using CDC News. They have good people Aug 13, 2013 10:31 AM who answer questions quickly, are very conscientious.
20 My private consultant typically identifies RFPs within minutes of them being Aug 13, 2013 1:48 AM posted online, giving me at least a day if not more before it is published through other lead sources.
21 Over all, useful, provide streamlined options for work tasks. Aug 12, 2013 6:43 PM
22 Onvia: Pro: catches most public RFQs/RFPs. Cons: Doesn't pick up any Aug 12, 2013 6:16 PM private RFQs/RFPs.
23 Onvia offers the same limited that can be found independently in our market Aug 12, 2013 5:42 PM sector, yet the convenience is why we continue to use it at a high subscription rate. They don't seem to offer many pre-RFP leads.
24 In my experience, most of these are useless in terms of generating real leads, Aug 12, 2013 4:55 PM except for public clients who only advertise leads this way. For private clients, reputation and word-of-mouth are much more likely to generate leads that are worthwhile pursuits.
25 as a GC we learn about things too late - we are not able to find a service that Aug 12, 2013 4:44 PM gives us the knowledge at the time of speculative
26 BidNet is only used to find contact information for teaming opportunities. We Aug 12, 2013 3:58 PM primarily work on design-build and P3 projects, there's no need for us to have a bid service.
27 SmartBidNet - We are a commercial general contractor, and the biggest problem Aug 12, 2013 3:32 PM that we have is not an issue with the service, but educating our subcontractors on keeping company contact and trade/CSI codes up to date in our system. SBN works like similar systems in that it helps you build your bidders list based on the trades codes of the work included in the project, so your subcontractor information has to be accurate, otherwise subcontractors either do not get an invitation when they are qualified to bid a project, or they get an invitation for a project that includes work they don't perform. Also, if they don't keep email addresses current, they might not receive bid invitations.
28 The fact that I need to use so many sources to ensure a high capture rate is Aug 12, 2013 2:15 PM enough of a negative... e.g. $$$
29 BidSync is difficult to filter for the work we do, but many of our clients put RFPs Aug 12, 2013 1:46 PM out through the system. So, I have to filter through lots of totally irrelevant RFPs
73 of 204 Page 1, Q12. If you are using a bid service(s), please share the pros and cons you have encountered (include the service's name):
to find good ones, but I do find the good ones.
30 It's too soon to tell. Possible con: if bid is won, pay a percentage of the Aug 12, 2013 1:23 PM business.
31 I don't personally use these - this is generally outside of my function. Aug 12, 2013 1:19 PM
32 Leads seem to be old. I like it for trending.... who is doing what and whay type of Aug 12, 2013 12:44 PM work are the designers (arch and eng.) doing
33 Onvia is robust and offers a lot of additional information on agencies and buying Aug 12, 2013 12:41 PM history etc. However, they tend to miss quite a few opportunities, so we use IMS just in case.
34 N/A Aug 12, 2013 12:38 PM
35 We have used IsqFoot for Retail work. Have used BidSync before. Mostly we Aug 12, 2013 12:23 PM don't use these services.
36 BidSync search can be quirky. Aug 12, 2013 12:21 PM
37 No overly impressed with Dodge - we have often found that this service has Aug 12, 2013 12:21 PM incorrect or information that is not up to date.
38 governmentbids.com PRO: includes state and local government projects Aug 12, 2013 12:21 PM PTassist.com PRO - it's free, as a PTAC member you get lots of help and advice in calibrating search results
39 I personally don't use them enough to respond. Aug 12, 2013 12:17 PM
40 Inconsistency and inaccurate information between all of them. Aug 12, 2013 12:13 PM
41 Want to know about the jobs earlier and that is hard to do. But we are able to Aug 12, 2013 12:12 PM find some leads - just few and far between.
42 Most of the bid services that we are using tend to be a few days behind the Aug 12, 2013 12:09 PM actual reporting of projects on Agency websites. And, it's rare to see private work listed in these services.
43 In the past we used Onvia but realized that we could find the RFP Aug 12, 2013 12:07 PM announcements several days earlier than the Onvia updates. We tried Reed Construction, based on a good sales pitch, but found they did not provide a lot of Alaska projects other than for the federal clients. We used FedConnect in the distant past but found that by setting up our own search lists in FBO, we got better results on our own. Timing is everything when looking for RFPs/ITBs and these services seem to provide the information1-3 days after we find it ourselves.
44 They do not feature enough pre-construction opporutnities for my liking. We do Aug 12, 2013 12:05 PM not do much public sector work so the public listing sevrices are nto of much value to us.
45 We just started subscribing this past week so it's too soon to tell how it will work. Aug 12, 2013 12:05 PM
74 of 204 Page 1, Q12. If you are using a bid service(s), please share the pros and cons you have encountered (include the service's name):
46 Not using a bid service. Aug 12, 2013 12:05 PM
47 We do not use these services, their is no ROI with these systems and have Aug 12, 2013 12:05 PM utilized our resources in other areas that are more effective.
48 No problems with the ones we are using. Onvia's salespeople are incredibly Aug 12, 2013 12:04 PM pushy!
49 Pro - helpful; Con - expensive Aug 12, 2013 12:03 PM
50 IIR- Good information- accuracy and timing is inconsistant Aug 12, 2013 12:03 PM
51 There is a con to every single one of them...its inherent in the industry. They all Aug 12, 2013 12:01 PM have incredible shortcomings!
52 Our service misses a lot of potential projects for us, so we still have to search a Aug 12, 2013 11:58 AM lot of other avenues for RFPs/RFQs. It would be helpful to know where/how they gather their data, because we definitely see more projects for the federal market than we do state or local.
53 n/a Aug 12, 2013 11:56 AM
54 bid info is not as valuable as news inf Aug 12, 2013 11:56 AM
55 Pros-reduces the amount of time searching individual bid site Cons-not enough Aug 12, 2013 11:55 AM advanced notice is provided before RFQs are issued
56 There are many to select from. Unsure which makes the most sense for us to Aug 12, 2013 11:55 AM use based on the markets we are in.
57 Onvia expensive considering the amount we prime Aug 12, 2013 11:53 AM
58 Oniva - I like it since it's a daily email that shows awards and RFQ/Ps that fit my Aug 12, 2013 11:52 AM criteria.
59 IMS is useful but no one service seems to get all of the leads. In addition to IMS Aug 12, 2013 11:50 AM we do some searchs on BidSync.
60 This would be better coming from our Associate/Business Development Aug 12, 2013 11:50 AM
61 Cost Aug 12, 2013 11:49 AM
62 Info is often too late / too expensive Aug 12, 2013 11:47 AM
63 Sometimes they are late advertising. Aug 12, 2013 11:47 AM
64 I find is very helpful. It sure beats looking through everyone's websites for Aug 12, 2013 11:45 AM advertisements.
65 The problem with IMS is that they don't catch RFPs fast enough and give late Aug 12, 2013 11:44 AM notices. They often miss RFPs as well.
66 FedBizOPs is extremely hard to read Aug 12, 2013 11:44 AM
75 of 204 Page 1, Q12. If you are using a bid service(s), please share the pros and cons you have encountered (include the service's name):
67 IMS occasionally has really old data regarding leads that have long since been Aug 12, 2013 11:43 AM constructed. That is embarrassing if we call on a client in that situation.
68 IsqFoot has been an improvement over Dodge for estimating, but their seems to Aug 12, 2013 11:42 AM be less info for marketing in the searches of prospects.
69 Centurion provides good information on the opportunities they share, but I've Aug 12, 2013 11:42 AM noticed that often times they don't have everything I am tracking or interested in, which can be frustrating. The price of the solution compared to the numbe of users is quite high, too.
70 Builder's Exchange Aug 12, 2013 11:42 AM
71 CIP is localized and common knowledge, but it is helpful for things to now slip Aug 12, 2013 11:41 AM through the cracks.
72 Just switched to BidNet and it's been great so far. Like easy access to drawings, Aug 12, 2013 11:40 AM bid list website plugin
76 of 204 77 of 204 Page 1, Q13. EMAIL: What email marketing software are you using?
1 Survey Monkey Aug 23, 2013 11:59 AM
2 Emma Aug 21, 2013 2:13 PM
3 Emma Aug 21, 2013 9:31 AM
4 Emma Aug 19, 2013 1:30 PM
5 Emma Aug 16, 2013 12:04 PM
6 Custom built system Aug 15, 2013 1:46 PM
7 Corporate handles. I don't know. Aug 14, 2013 12:57 PM
8 Pipeline Aug 13, 2013 2:00 PM
9 iContact Aug 13, 2013 1:29 PM
10 iContact Aug 13, 2013 9:57 AM
11 Thinking about using, so would like to know survey results Aug 12, 2013 11:49 PM
12 MyEmma Aug 12, 2013 4:35 PM
13 ebroadcast Aug 12, 2013 3:58 PM
14 Emma Aug 12, 2013 3:41 PM
15 Emma Aug 12, 2013 3:32 PM
16 iContact Aug 12, 2013 3:05 PM
17 Lyris Aug 12, 2013 1:49 PM
18 corporate function; not sure what they are using now Aug 12, 2013 1:46 PM
19 ActOn Software Aug 12, 2013 12:35 PM
20 Mail Dog Aug 12, 2013 12:21 PM
21 Emma Aug 12, 2013 12:19 PM
22 not sure Aug 12, 2013 12:12 PM
23 Emma Aug 12, 2013 12:10 PM
24 EMMA (www.myemma.com) Aug 12, 2013 12:06 PM
25 Emma Aug 12, 2013 12:05 PM
26 Emma Aug 12, 2013 11:57 AM
27 Unknown Aug 12, 2013 11:56 AM
78 of 204 Page 1, Q13. EMAIL: What email marketing software are you using?
28 Ace of Sales Aug 12, 2013 11:50 AM
29 We sub this out to a company named ASENZ. Aug 12, 2013 11:50 AM
30 Campaign Monitor Aug 12, 2013 11:49 AM
31 System from Line 58 Aug 12, 2013 11:42 AM
32 Emma Aug 12, 2013 11:37 AM
79 of 204 80 of 204 Page 1, Q14. If you are using email marketing software, please share the pros and cons you have encountered (include the product name):
1 Works well! (constant contact) Aug 23, 2013 2:03 PM
2 Mailchimp. Pros: free. Cons: none. Aug 22, 2013 10:50 AM
3 Pro - great tracking, open rate stats, opt in and out easy to use, templates Aug 21, 2013 2:13 PM
4 I'm still learning this system, so I cannot comment intelligently yet. I've used the Aug 21, 2013 8:42 AM email marketing software within Vocus recently and found that pretty easy to use and quite flexible and functional. The associated metrics were very helpful too.
5 Easy to use and very helpful customer service, but adding imagery is a bit Aug 21, 2013 7:00 AM clunky.
6 Constant Contact - VERY easy to use. Trusted and respected and get's into Aug 20, 2013 5:30 PM people's inbox. Go Daddy - easily integrates with our Go Daddy email system.
7 MailChimp.com. Cons: limited total emails per month for the free version. Pros: Aug 19, 2013 1:55 PM Ability to customize HTML as well as well-designed quick templates. Cloud- server stored photos. Reports and social sharing statistics. Free.
8 We've only used it about once a year for event invitations. Can't really judge it Aug 19, 2013 11:51 AM well from that.
9 I cannot answer this...have not used it personally Aug 16, 2013 2:53 PM
10 Great customer service with CC, many features, options, and price points, but Aug 15, 2013 4:18 PM client servers block their service frequently.
11 Constant Contact is not as design friendly as we'd like it to be so therefore we Aug 14, 2013 5:08 PM end up creating our messaging in InDesign, then uploading to Constant Contact as a jpg.
12 Templates are limited Aug 13, 2013 7:39 PM
13 Constant Contact seems to work well for our purposes. We don't do a lot of Aug 13, 2013 3:09 PM email marketing.
14 Primarily dedicated for the subcontracting community rather than marketing our Aug 13, 2013 2:00 PM services.
15 Moving from Constant Contact to Hubspot or Emma Aug 13, 2013 1:16 PM
16 Looking into this at the moment. Aug 13, 2013 10:54 AM
17 Weak template designs. Too often emails are blocked. I now create our direct Aug 13, 2013 10:33 AM emails in photoshop and physically email to relevant contacts that are sorted by Business Contact Manager. By individually addressing the emails, none are blocked. 200 can be sent in less than 2 hours.
18 Graphics easier to do in Mail Chimp than Constant Contact Aug 13, 2013 10:31 AM
19 iContact is very cost effective and easy to use -surprised it is not on your list. Aug 13, 2013 9:57 AM
81 of 204 Page 1, Q14. If you are using email marketing software, please share the pros and cons you have encountered (include the product name):
20 We haven't proactively used it to its fullest extent. Aug 13, 2013 8:30 AM
21 N/A Aug 12, 2013 6:43 PM
22 CC - easy to use! Aug 12, 2013 6:20 PM
23 Constant Contact: Seems to work well, don't know of any cons. Aug 12, 2013 6:16 PM
24 I use Constant Contact for a member organization in the A/E/C industry. Aug 12, 2013 5:42 PM
25 really like Mail Chimp, it currently satiates all of our needs Aug 12, 2013 4:44 PM
26 Pros: great statistics, easy to use Aug 12, 2013 3:58 PM
27 I like Constant Contact, although I once hear that they sell the contact Aug 12, 2013 3:50 PM information we upload. I haven't been able to verify that.
28 Emma - easy to work with, simple interface Aug 12, 2013 3:41 PM
29 We love our custom stationary that Emma's team designed for us and that it is Aug 12, 2013 3:32 PM aligned with the look and feel of our website for consistency. The only con I have encountered is that exporting survey response out of Emma does not always go into Excel in a very user friendly way.
30 You can code stuff manually so it gives you more control over the email. This is Aug 12, 2013 3:05 PM good if you don't want to use their template. Con - is you need to have someone to do the coding.
31 PROS: VR sends from their system so we don't get blacklisted. VR is fairly easy Aug 12, 2013 3:01 PM to use. VR is pay-as-you-go, which suits our needs. VR records and compares statistics. CONS: In the design stages, I can only get so deep into customization before it gets very finicky.
32 Constant Contact isn't as user friendly as we'd like. Doesn't handle custom Aug 12, 2013 2:43 PM templates very well.
33 Using this kind of software almost always ensures deletion of the message (if it Aug 12, 2013 1:46 PM isnot caught in a spam filter) and some annoyance on the part of the receiver. I think email marketing should still have a more personal touch or it is like junk mail.
34 Pros: pretty easy to use, inexpensive. Con: need to import contacts from Aug 12, 2013 1:23 PM database.
35 Constant Contact Pros: opportunities for training; customization; easy to manage Aug 12, 2013 12:38 PM contacts Cons: Don't know enough about email marketing software to say.
36 We don't use this often Aug 12, 2013 12:23 PM
37 Go Daddy is slow when using remote access via mobile phone or tablet. Aug 12, 2013 12:21 PM
38 Seamless ability to send out emails and events through Mail Chimp. We have Aug 12, 2013 12:21 PM been happy with this service over others by leaps and bounds.
82 of 204 Page 1, Q14. If you are using email marketing software, please share the pros and cons you have encountered (include the product name):
39 Mail Dog PRO: I've used Vertical Response, Mail Chimp, and Constant Contact Aug 12, 2013 12:21 PM and Mail Dog has all the same features - and always adding new functionality and design options.
40 We do not use email marketing enough for me to have an opinion. I will tell you Aug 12, 2013 12:19 PM though that Mail Chimp and their policy on verified email lists was the biggest reason we did not go with them. We like their product but they required us to show proof that our 5K+ email contacts "opted-in". Emma did not require that.
41 Mail Chimp is cost effective. Aug 12, 2013 12:17 PM
42 Vertical response - Pros - cheap and easy, average templates, great response Aug 12, 2013 12:17 PM tracking. Cons - no good option for blank slate creativity, must find a suitable template, database management is difficult
43 Constant Contact - user friendly Aug 12, 2013 12:16 PM
44 Constant Contact is useful when you need a general template to design an email Aug 12, 2013 12:14 PM "blast." It's less effective when you want control over everything within an email (all of the code) to truly make it look and act the way you desire.
45 Emma- Not flexible in design layouts Aug 12, 2013 12:10 PM
46 Constant Contact is tough to manipulate sometimes. Page layouts are not easily Aug 12, 2013 12:09 PM customized unless you know HTML or some other code.
47 We love Emma. It is extremely user-friendly, has better design control than Aug 12, 2013 12:06 PM ConstantContact, has great features, and is cost-competitive.
48 The archive function for Constant Contact makes adding our e-newsletters to our Aug 12, 2013 12:05 PM website a breeze.
49 Not using an email marketing service. Aug 12, 2013 12:05 PM
50 We use mail chimp right now but are reviewing centralizing digital marketing Aug 12, 2013 12:05 PM activities under a single software platform, HubSpot. Pros: very easy to use, nice and clean interface. Cons: Limited Automation functions and behavior actions available. Good tracking but not as robust as larger systems.
51 Easy to use...but, sometimes with it being too easy it tends to crash on us or not Aug 12, 2013 12:05 PM always give us WYSIWYG. Overall we've been pleased with the software and it's ease of use. Have talked with others who've used constant contact and the programs all seem to be similar with all similar pros and cons.
52 Pro - charged on as needed basis; Con - don't use it enough due to lack of Aug 12, 2013 12:03 PM staff/time
53 I've found mailchimp very easy to use with minimal costs. Aug 12, 2013 12:03 PM
54 Constant Contact is problematic simply because of its name. It is well known Aug 12, 2013 12:01 PM and people immediately opt out in many cases when they see it. Constant contact integrates well with our CRM system so that is a plus!
83 of 204 Page 1, Q14. If you are using email marketing software, please share the pros and cons you have encountered (include the product name):
55 I'm totally neutral towards Mail Chimp, it was here when I got here and I haven't Aug 12, 2013 12:00 PM investigated anything else.
56 Emma: Pros: easy to use; good support; local to our corporate HQ Cons: data Aug 12, 2013 11:57 AM integration can be a chore
57 Email marketing is done only by our corporate marketing office, not individual Aug 12, 2013 11:56 AM offices.
58 you'd have to ask my graphic designer Aug 12, 2013 11:56 AM
59 Just began using Constant Contact. Took a bit of time to research and Aug 12, 2013 11:55 AM determine which would work best for us. Works well so far.
60 Like most email marketing tools, it allows you track who opened, deleted, Aug 12, 2013 11:53 AM bounced, click throughs, etc.
61 Recently switched from Constant Contact to Mail Chimp to have wider, more Aug 12, 2013 11:53 AM designed layout.
62 We use Mail Chimp since it's free, however, it doesn't allow for much Aug 12, 2013 11:52 AM customization and responses to invites.
63 Ace generates a more professional marketing piece than Constant Contact, but Aug 12, 2013 11:50 AM their database functionality is not as good. In the end it's about the piece our clients see, so I will stay with Ace for now.
64 cost effective but cannot attach files Aug 12, 2013 11:49 AM
65 N/A Aug 12, 2013 11:45 AM
66 I am not responsible for Constant Contact so I don't have an answer to that Aug 12, 2013 11:44 AM question.
67 With Constant Contact, you cant just pay per use, you have to subscribe. Aug 12, 2013 11:44 AM
68 It is great. Easy to use, looks great, good backend and solid tracking resources. Aug 12, 2013 11:42 AM
69 E-mails get caught in our internal filter. Aug 12, 2013 11:37 AM
84 of 204 Page 1, Q15. PHOTOGRAPHY: Which of these photo services are you using now (check all that apply)?
1 Thinkstock.com Aug 23, 2013 11:18 AM
2 many different ones, depends on budget Aug 21, 2013 9:31 AM
3 123rf.com Aug 15, 2013 10:40 AM
4 Photobucket Aug 13, 2013 7:39 PM
5 ThinkStock Aug 13, 2013 1:16 PM
6 Photos from Owner or other team members Aug 12, 2013 11:49 PM
7 We use primarily our own professional/semi-professional photography. We will Aug 12, 2013 6:43 PM on occassion use stock photography.
8 thinkstock Aug 12, 2013 1:46 PM
9 Google Earth Aug 12, 2013 1:19 PM
10 SitePhocus Aug 12, 2013 12:19 PM
11 Shutterstock Aug 12, 2013 12:12 PM
12 morguefile.com Aug 12, 2013 12:05 PM
13 We have our own in-house professional photographer for most of our Aug 12, 2013 11:57 AM photography except aerials.
14 SharePoint Aug 12, 2013 11:56 AM
15 We have a couple of good photographers in house also. Aug 12, 2013 11:47 AM
16 In-house amateur photographer/marketer (me). Aug 12, 2013 11:44 AM
85 of 204 86 of 204 Page 1, Q16. If you are using any photo services, please share the pros and cons you have encountered (include the service name):
1 No complaints! Aug 23, 2013 2:03 PM
2 I have used iStock previously and hope to continue using in my new position. Aug 21, 2013 8:42 AM I've used Photos.com and they are just cost prohibitive for the size firm I'm working with now. I've found a good variety of images on iStock with reasonable pricing packages for the type of images I'm looking for.
3 Minimal use, but sometimes we need stock photos because clients won't allow Aug 21, 2013 7:44 AM us to photograph their projects (particularly manufacturing). With Flickr, we sometimes use Creative Commons Licensed images for presentations. Since just grabbing an image from Google Images is a copyright violation, we've moved away from that (though fair use is a little grey here - if you are giving an educational presentation, is it fair use?).
4 Professional for Original - I control our photos and get exactly the shots I want. Aug 20, 2013 5:30 PM
5 istockphoto has great choices, unfortunately the price has gone up. Aug 19, 2013 11:51 AM
6 Lots of selection (iStock) Aug 16, 2013 3:36 PM
7 Pro would be convenient and easy to access. Cons would be limited selection Aug 16, 2013 2:53 PM and can be expensive.
8 stock.xchng is free but the selection is hit or miss; BigStock is easy to use and Aug 15, 2013 4:18 PM has great selection, google images and flickr leaves copyright to question...
9 "Free" never is Aug 13, 2013 7:39 PM
10 Too expensive. Readily available. Aug 13, 2013 10:33 AM
11 Not enough variety Aug 13, 2013 9:34 AM
12 We are not rolling this system out until October. Aug 13, 2013 8:30 AM
13 They are extremely expensive. They look way too much like stock photography. Aug 12, 2013 6:43 PM How about getting some real looking people and not highly fit fashion models?
14 Photo services are great for generic and background stuff, and some pictures Aug 12, 2013 6:09 PM are A/E/C related, but not many.
15 We rarely use photo services aside from seldom-purchased project-related stock Aug 12, 2013 5:42 PM photography.
16 For our projects, it's really best to hire a professional photographer. We typically Aug 12, 2013 4:55 PM don't use stock photography, but when we do, I find that flikr and stock.xchng are best for free or limited-use images. Corbis and Veer always have modern, high- quality images, but you'll have to pay for it.
17 Good photography, whether stock or commissioned, is so expensive. Our clients Aug 12, 2013 3:50 PM probably say the same of architecture, too. Both are worth the investment--you get what you pay for!
18 Shutterstock, OpenAsset - both easy to use OpenAsset by far the best media Aug 12, 2013 3:41 PM
87 of 204 Page 1, Q16. If you are using any photo services, please share the pros and cons you have encountered (include the service name):
management software for our industry
19 I am our photographer. Aug 12, 2013 3:01 PM
20 Right now only pros, gives employees and clients access to progress and Aug 12, 2013 2:58 PM complete project photos.
21 OpenAsset takes a very long time to become useful as every photograph must Aug 12, 2013 2:43 PM be tagged to be searchable. Very time consuming if you have thousands and thousands of images.iStock is great however they can be very expensive.
22 No cons at this time... most all services are functioning well. Aug 12, 2013 2:15 PM
23 limited use of google images because of copyright issues Aug 12, 2013 2:09 PM
24 limited availability of the specific subjects I am looking for; but always excellent Aug 12, 2013 1:46 PM image quality
25 istock and shutterstock - same; inexpensive and easy to use. Professional Aug 12, 2013 1:23 PM Photographer - necessary for project photos, excellent quality
26 We do not use stock photos very much, but when we do, they are mostly taken Aug 12, 2013 1:19 PM in house - we feel this provides more of a true character to how we operate our business - we are smaller and family and employee owned. We also hire a couple of professional photographers to photograph our jobs - not sure how else you'd get these photos you need for your portfolio. We've also used Google Earth a few times for some aerial shots of sites.
27 Our professional photographer provides us with stunning images which are key Aug 12, 2013 12:41 PM in communicating our abilities to potential clients. The cost of these images is high but it is an investment that is paramount to our success.
28 Google images: Pros: Advanced searches to tailor photo size, type, etc. Cons: Aug 12, 2013 12:38 PM Not sure how to credit photos and which ones are copyrighted.
29 Mostly we hire professional photographers to shoot our work. We use various Aug 12, 2013 12:23 PM stock houses for other needs. All seem to work fine and we are happy with them.
30 Both work well. Aug 12, 2013 12:21 PM
31 We don't use photo services all that often, but iStock has been used out of habit Aug 12, 2013 12:17 PM more than anything.
32 Stock.XCHNG - CON! We grabbed a "royalty free" photo, checked out copyright Aug 12, 2013 12:17 PM issues and still got nailed with a fine for copyright infringement. Picasa - Pro - organizes photos well, con - tries to be proprietary and invasive
33 Versatile, we get what we need specifically on our projects - formal and informal. Aug 12, 2013 12:12 PM We supplement our needs with images from Shutterstock for a low cost. I don't really see cons with our system.
34 We are a small firm and hiring a photographer can be expensive. This means we Aug 12, 2013 12:09 PM can only choose the very best of our projects for photographing. This limits the
88 of 204 Page 1, Q16. If you are using any photo services, please share the pros and cons you have encountered (include the service name):
options for marketing materials. In house photos don't appear to be professional and the quality is not always up to the standards necessary for publishing marketing materials.
35 Flickr doesn't have a lot of content for commercial use, Google images tend to Aug 12, 2013 12:05 PM be too small and iStock is purely for stock photos to add interest to internal business presentations.
36 Pros: with iStock photo we can get high quality images and we know what the Aug 12, 2013 12:05 PM legal rights are for the photos. Professional Photos: High quality images and we have the rights to use images Morguefile.com: is nice for free stock photos, lower quality images but have some protection form copyright infringement. Googleimages: Pro large selection, con almost guaranteed copyright infringement.
37 Pro - all are helpful; Con - need a DAM such as OpenAsset, but have not yet Aug 12, 2013 12:03 PM taken the plunge
38 Not to much to complain about here, they are what they are...they have stock of Aug 12, 2013 12:01 PM photos and we look through them for what we need.
39 We have used iStock for "people" or background shots for display materials. Aug 12, 2013 11:58 AM Typically we hire our own professional photographer or use our own in-house photos for project images, depending on the associated cost, our available budget, and what we will use the photo for.
40 I am only involved with Flickr and we only use it as a gallery for our event Aug 12, 2013 11:57 AM photos.
41 A lot to select from. Unsure of the pros and cons for the various services. Aug 12, 2013 11:55 AM
42 We current do not have a photo service. We are working with IT to implement a Aug 12, 2013 11:52 AM DAM System though.
43 Pleased with quality but hard to find niche photos from the stock suppliers many Aug 12, 2013 11:50 AM times.
44 none Aug 12, 2013 11:47 AM
45 N/A Aug 12, 2013 11:45 AM
46 I take my own photos for company marketing material or get pictures from Aug 12, 2013 11:44 AM technical staff who are on the job site. Sometimes I surf the internet and come up with pictures that way.
47 Using in-house graphics does not let us vary the graphics, they are used Aug 12, 2013 11:43 AM repeatedly and we need new one.
48 We have a great photographer. Aug 12, 2013 11:42 AM
49 Cost hands down for both. Aug 12, 2013 11:42 AM
89 of 204 Page 1, Q17. SOCIAL MEDIA: Which of these social media technologies does your firm use now (check all that apply)?
1 blogs are internal only now Aug 21, 2013 9:31 AM
2 Vimeo Aug 16, 2013 3:36 PM
3 SlideShare Aug 14, 2013 8:18 AM
4 Vimeo Aug 13, 2013 2:00 PM
5 Vimeo Aug 12, 2013 6:07 PM
6 I use Mention to track online press hits and Delicious to keep them in one place. Aug 12, 2013 3:50 PM
7 Flickr Aug 12, 2013 1:49 PM
8 flicker; architizer Aug 12, 2013 1:46 PM
9 Vimeo Aug 12, 2013 12:19 PM
90 of 204 91 of 204 Page 1, Q18. How does your firm measure the ROI of social media programs?
1 we don't Aug 23, 2013 2:03 PM
2 Website traffic Aug 23, 2013 11:32 AM
3 We don't. Just not quite there yet. Aug 23, 2013 11:17 AM
4 By monitoring website traffic. If social media can drive new and higher levels of Aug 22, 2013 10:50 AM web traffic then we consider it a success.
5 Level of effort to results. Aug 21, 2013 2:13 PM
6 sentiment Aug 21, 2013 9:31 AM
7 they don't. Aug 21, 2013 8:42 AM
8 3rd-party reports from applications and from clipping service. Aug 21, 2013 8:41 AM
9 We don't formally track ROI; we do track blog traffic, Re-Tweets, YouTuve views. Aug 21, 2013 7:44 AM
10 we don't, aside from direct hits from LinkedIn or Twitter to our webiste. Aug 21, 2013 7:00 AM
11 No social media policy, so our LinkedIn account is simply for human Aug 19, 2013 1:55 PM resources/hiring. ROI is not measured.
12 We don't. Aug 19, 2013 11:51 AM
13 we really don't except for a monthly hit report Aug 17, 2013 2:05 PM
14 Interactions, influencers, stories landed, project opportunities, new prospects Aug 16, 2013 3:36 PM
15 What's ROI? Just kidding. But I'm not kidding when I say we don't measure it Aug 16, 2013 2:53 PM very well at all.
16 We don't. Aug 16, 2013 12:36 PM
17 We do not measure ROI. Aug 16, 2013 11:58 AM
18 Heck no. Aug 15, 2013 5:01 PM
19 We do not Aug 15, 2013 4:18 PM
20 Currently using the tools available within each of the individual programs. Would Aug 14, 2013 5:08 PM like to get more sophisticated but just not sure how we would use the info so haven't really injected a lot of time in to the ROI.
21 Number of Facebook likers, Twitter follers, hits on our blog, etc. Aug 14, 2013 3:16 PM
22 There is no ROI on marketing efforts as the time/cost of said efforts go in our Aug 14, 2013 2:43 PM expense column and not our asset column. ROI = (Gain from the Investment – Cost of Investment)/Cost of the Investment. However, we can quantify our efforts utilizing analytics, tracking, and engagements earned from social media (And our Blog will be active in the coming weeks, but did not check above.)
23 We don't. Aug 14, 2013 10:18 AM
92 of 204 Page 1, Q18. How does your firm measure the ROI of social media programs?
24 We review what types of hits and the typical demographic, but that's about all we Aug 14, 2013 8:18 AM look at with the social media sites at this point.
25 We don't. Aug 13, 2013 7:39 PM
26 It does not. Aug 13, 2013 4:33 PM
27 great question! I don't know if we have devised a metric as of yet. Aug 13, 2013 3:09 PM
28 We don't measure it. Aug 13, 2013 3:09 PM
29 n/a Aug 13, 2013 2:00 PM
30 We have a page in Facebook and LinkedIn that we periodically update. We Aug 13, 2013 10:33 AM actually get more of a return from our website. (New clients google engineer in Ogden and it leads to our web site.) For a small company (20 people) actively managing LinkedIn, Facebook, and our website is becoming costly.
31 handled by our Corporate Communications group in headquarters office. Aug 13, 2013 10:31 AM
32 Our communications specialist tracks earned media in general. Not really tied to Aug 13, 2013 8:30 AM social media (yet).
33 Do not Aug 12, 2013 11:49 PM
34 We're beginning to do that. Aug 12, 2013 6:43 PM
35 Not at this time. Aug 12, 2013 6:20 PM
36 I don't measure these two. Aug 12, 2013 6:09 PM
37 Google Analytics Aug 12, 2013 5:42 PM
38 no Aug 12, 2013 5:28 PM
39 we don't. Aug 12, 2013 4:55 PM
40 our social media is in its infancy still. I have been using the tracking metrics and Aug 12, 2013 4:44 PM basing the ROI off those metrics.
41 referrals, teaming opportunities, Aug 12, 2013 3:58 PM
42 We don't; it's not a major focus of our marketing/BD/PR strategy. I do track our Aug 12, 2013 3:50 PM website hits, press mentions, and other things though.
43 We do not measure ROI Aug 12, 2013 3:48 PM
44 We monitor the postings for reach, views- then try to make our future posts with Aug 12, 2013 3:43 PM successful elements that work for our audience.
45 We don't Aug 12, 2013 3:41 PM
46 We don't at this time. Aug 12, 2013 3:05 PM
93 of 204 Page 1, Q18. How does your firm measure the ROI of social media programs?
47 Does not. Aug 12, 2013 3:01 PM
48 Currently not formally measuring. Aug 12, 2013 2:58 PM
49 Number of likes, retweets, number of views on YouTube and shares on Aug 12, 2013 2:43 PM Pinterest.
50 We don't currently measure this. Aug 12, 2013 2:37 PM
51 We have all relevant analytics in place Aug 12, 2013 2:15 PM
52 not sure Aug 12, 2013 1:46 PM
53 Google Analytics Aug 12, 2013 1:34 PM
54 We do not focus on social media as a specific ROI counter. We utilize these Aug 12, 2013 1:26 PM services more as a way of staying 'in the know' and getting out to potential clients as real people, not just another faceless company.
55 we don't Aug 12, 2013 1:23 PM
56 We don't yet. Aug 12, 2013 1:19 PM
57 We watch our analytics and try to increase our rates Aug 12, 2013 1:14 PM
58 NO ....it is on the list to do. Aug 12, 2013 12:44 PM
59 This is precisely the reason that social media has not been implemented as a Aug 12, 2013 12:41 PM part of our marketing strategy. There isnt much evidence to suggest that our target market is using social media in this way or that it has a substantial influence on their purchasing decisions.
60 We do not, only minimal use of social media. Aug 12, 2013 12:38 PM
61 N/A Aug 12, 2013 12:24 PM
62 Followers, Clicks, Re-tweets, Mentions Aug 12, 2013 12:23 PM
63 We don't. Aug 12, 2013 12:21 PM
64 Followers, Google Analytics, Facebook Insights Aug 12, 2013 12:21 PM
65 Blog - statistics for referrals and keyword searches (wordpress) YouTube - Aug 12, 2013 12:21 PM number of visitors
66 We do not measure ROI for social media. Aug 12, 2013 12:19 PM
67 we don't Aug 12, 2013 12:18 PM
68 We haven't tied a specific ROI to social media programs. Our goals have been to Aug 12, 2013 12:17 PM achieve greater brand awareness and search engine optimization. We've benchmarked our website traffic before the rollout of our social media programs earlier this year, and will compare that as our social media efforts expand. We're also tracking where our website visitors come from.
94 of 204 Page 1, Q18. How does your firm measure the ROI of social media programs?
69 We do not formally measure ROI on social media. We view usage of these tools Aug 12, 2013 12:17 PM as primarily public relations and supplemental to our website.
70 Dont Aug 12, 2013 12:16 PM
71 does not measure. Aug 12, 2013 12:13 PM
72 Through Google analytics. We are coming up with a plan to manage this better Aug 12, 2013 12:12 PM and with a wider reach with current postings.
73 Analytics Aug 12, 2013 12:10 PM
74 We don't measure ROI - still just dabbling in the Social Media world. Aug 12, 2013 12:10 PM
75 we don't Aug 12, 2013 12:09 PM
76 Since we are a small firm, we mainly focus on added views, shares, and links Aug 12, 2013 12:06 PM back to our website from social sites.
77 We arent currently outside of current linked in analytics but need to activate Aug 12, 2013 12:05 PM something in the near future to be able to do that.,
78 We don't. Aug 12, 2013 12:05 PM
79 We're tracking analytics, but not yet measuring any ROI. Aug 12, 2013 12:05 PM
80 We track traffic to our website, response to specific Call's to Action and Aug 12, 2013 12:05 PM conversion of these into qualified leads. We utilize unique tracking codes within campaigns to measure site traffic increases, or response to CTA (call to action) i.e. a post on linkedin promoting a whitepaper download. We would track the clicks on the post, clicks to the landing page, and number of downloads of whitepaper. These would in turn begin the metrics of identifying qualified leads.
81 Not too sophisticated here. Mainly by 'listening' and responding to comments, Aug 12, 2013 12:05 PM reviewing our analytics of new users, new likes each month.
82 We don't measure! Aug 12, 2013 12:04 PM
83 We have not yet measured ROI of social media program. We use to help SEO. Aug 12, 2013 12:03 PM
84 Traffic driven to the website and conversions Aug 12, 2013 12:03 PM
85 Sales (obviously) and then we also measure hits via our website, youtube, etc. Aug 12, 2013 12:01 PM We track metrics via traffic as well.
86 Right now it is just number of followers Aug 12, 2013 12:00 PM
87 We do not formally measure ROI. We use LinkedIn primarily for research. Aug 12, 2013 11:58 AM
88 Through our IT department Aug 12, 2013 11:57 AM
89 You mean that is possible? We don't measure ROI. At this point, we are Aug 12, 2013 11:57 AM concentrating on building participation.
95 of 204 Page 1, Q18. How does your firm measure the ROI of social media programs?
90 Unknown Aug 12, 2013 11:56 AM
91 I'm just now figuring that out Aug 12, 2013 11:56 AM
92 RIght now, all social media is blocked. Firm does not know how to measure ROI Aug 12, 2013 11:55 AM for social media programs.
93 Google analytics - and also currently looking into other ways to measure ROI. Aug 12, 2013 11:55 AM
94 Followers on Twitter, retweets; number of hits on blog and LinkedIn. Aug 12, 2013 11:53 AM
95 Through Google analytics Aug 12, 2013 11:53 AM
96 NA Aug 12, 2013 11:52 AM
97 We don't. Thats like asking whats the ROI of using letterhead. If you aren't using Aug 12, 2013 11:50 AM social media you're a dinosaur.
98 With my subconsultant Aug 12, 2013 11:50 AM
99 Exposure based on analytic reports Aug 12, 2013 11:49 AM
100 We lag far behind in this regard as in we do not measure social media programs, Aug 12, 2013 11:47 AM we are not that active at this point.
101 We do not measure ROI because we are not active Aug 12, 2013 11:45 AM
102 We don't Aug 12, 2013 11:44 AM
103 We don't Aug 12, 2013 11:44 AM
104 Right now, we don't. It is essentially just used by marketing to try and grow our Aug 12, 2013 11:42 AM presence.
105 We don't really. Right now it's mainly individuals posting to their personal Aug 12, 2013 11:42 AM LinkedIn accounts.
106 Currently, it is not a high priority for measurement. Aug 12, 2013 11:41 AM
107 Google Analytics Aug 12, 2013 11:40 AM
108 No Aug 12, 2013 11:37 AM
96 of 204 97 of 204 Page 1, Q19. Which of the social media tools has been most effective for your firm? Please share an example in the comment section.
1 Links to related news updates; press releases. Aug 23, 2013 2:03 PM
2 Interesting project-related posts generate good conversations that engage the Aug 23, 2013 11:32 AM entire design team and the client.
3 Twitter has been very useful during conferences and events. Aug 23, 2013 11:18 AM
4 Allows us a way to share lots of info with our clients. Aug 22, 2013 10:50 AM
5 Relationships established years ago have found me and gotten in touch. I have Aug 21, 2013 2:13 PM gotten several commissions via LinkedIn
6 Linked in does help us stay connected and share information. I'm too new here Aug 21, 2013 8:42 AM to have a success to share.
7 Blogs keep a site dynamic, elevate your website in Google and other search Aug 21, 2013 7:44 AM engines, and provide keywords. A significant portion of our website traffic enters the site via a blog post.
8 Not sure that either our blog or LinkedIn page has been very effective. Aug 19, 2013 11:51 AM
9 everyone reads our internal blog the most Aug 17, 2013 2:05 PM
10 We've been able to significantly increase engagement within our regional market Aug 16, 2013 3:36 PM sectors through strategie Twitter engagement campaigns.
11 Introductions and connections to key companies has shortened the quest for a Aug 16, 2013 2:53 PM meeting on several occasions.
12 Collaboration with major clients Aug 16, 2013 12:04 PM
13 Social media has not been extremely effective for our firm. We are utilizing social Aug 16, 2013 11:58 AM media to have a presence and for branding.
14 Linked In hs the biggest reach for us. Aug 15, 2013 4:18 PM
15 None of these has led to us being awarded a project. They are strictly for Aug 14, 2013 5:08 PM branding and awareness purposes.
16 Good opportunity to interact with people and share information. Aug 14, 2013 3:16 PM
17 LinkedIn provides the best overall spread of firm and professionals. However, a Aug 14, 2013 2:43 PM number of clients of researched our firm and professionals utilizing all of our social media. A developer out of New York City needed an Owner's Rep for one of their properties in Cincinnati, performed a google search, found us, and research our social media outlets before calling and engaging our services. To date we have worked on over 10 projects in the last 24 months.
18 Recruiting Aug 14, 2013 9:54 AM
19 So far our focus has been on Facebook, but we're looking to expand with Aug 14, 2013 8:18 AM LinkedIn and other social media outlets.
98 of 204 Page 1, Q19. Which of the social media tools has been most effective for your firm? Please share an example in the comment section.
20 Making the service more personalble. Aug 13, 2013 7:39 PM
21 We have many followers and re-tweets", for now we are using these as Aug 13, 2013 3:09 PM indicators of our effectiveness.
22 We use Twitter to share news that may be of interest to our clients. Aug 13, 2013 3:09 PM
23 LinkedIn has increased our web traffic by 40% since we opened the account. Aug 13, 2013 2:00 PM
24 YouTube has been the largest driver to our website. Facebook is the best for Aug 13, 2013 12:29 PM communicating with Local Communities Twitter is best for industry and media interaction Google+ is best for increasing SEO
25 We have just started using social media Aug 13, 2013 10:54 AM
26 None Aug 13, 2013 10:33 AM
27 Not sure what is most effective - measurements done at the corporate level. If I Aug 13, 2013 10:31 AM were to guess I'd say YouTube.
28 We produce 3D animations of many of our projects, Youtube is a good way to Aug 13, 2013 1:48 AM share with our clients.
29 Don't know Aug 12, 2013 11:49 PM
30 For HR/Recruiting - Linked In has worked well. Aug 12, 2013 7:41 PM
31 There is only limited evidence at this time to support this response. Aug 12, 2013 6:43 PM
32 We post a lot of our personnel and firm accomplishments here. Aug 12, 2013 6:16 PM
33 One of my new clients this year came as a result of a LinkedIn connection. Aug 12, 2013 6:09 PM
34 It gives a voice in the community. Aug 12, 2013 5:42 PM
35 N/A Aug 12, 2013 4:55 PM
36 We were one of four firms chosen to do a major public presentation about the Aug 12, 2013 3:50 PM future of NYC; attendance was limited, but we were able to upload our presentation to YouTube so that a wider audience could hear all of our ideas.
37 Promotes credibility as a firm in new markets where we are hiring Aug 12, 2013 3:48 PM
38 It is more accessible for our audience and has a variety of postings from albums, Aug 12, 2013 3:43 PM links and posts that act as our firm's record keeping of activity.
39 Easily track people and their movement Aug 12, 2013 3:41 PM
40 Recruiting Aug 12, 2013 3:25 PM
41 Only because it is where we store our marketing video which we show to every Aug 12, 2013 3:01 PM audience.
99 of 204 Page 1, Q19. Which of the social media tools has been most effective for your firm? Please share an example in the comment section.
42 Connecting our employees to our firm and our firm to our clients and employees! Aug 12, 2013 2:58 PM
43 I'm not sure that any of them have been as effective as we'd like. Aug 12, 2013 2:43 PM
44 We have had a lot of exposure and re-tweets. Aug 12, 2013 2:37 PM
45 recruitment Aug 12, 2013 2:32 PM
46 Most journalists have adopted twitter as a major source of PR news... our use of Aug 12, 2013 2:15 PM this tool has allowed for increased media exposure as a result
47 not sure Aug 12, 2013 1:46 PM
48 we are able to connect with clients through facebook about their current projects Aug 12, 2013 1:26 PM more easily than other sites.
49 It sends people to our company website. I have received lead suggestions from Aug 12, 2013 1:23 PM connections.
50 N/A Aug 12, 2013 1:19 PM
51 This reaches the broadest audience in a way that allows us to connect with Aug 12, 2013 1:16 PM clients, potential clients, and prospective employees.
52 Networking and connecting potential clients to our most recent work. Aug 12, 2013 12:44 PM
53 Increase in followers, ability to share news and events with colleagues and Aug 12, 2013 12:38 PM clients.
54 We're able to share public interest stories with out clients. Aug 12, 2013 12:21 PM
55 Connectivity with industry peers. Aug 12, 2013 12:21 PM
56 The amount of connections and retweets we have seen has been substantial. Aug 12, 2013 12:21 PM
57 A blog post about a project was picked up by a local group in a town we were Aug 12, 2013 12:21 PM working in and that helped drive traffic to the site and raise awareness of our firm in general. Also, we're using blog pages as way to quickly setup highly-targeted information sites for project teaming outreach campaigns and for topic and service specific new business prospecting.
58 The adoption of Twitter among our industry peers (trade publications, clients, Aug 12, 2013 12:19 PM vendors, etc.) has allowed us to reach them in a way we wouldn't otherwise be able to through Facebook, Blog, etc.
59 A news article shared on LinkedIn led to a reconnection with a contact and one Aug 12, 2013 12:18 PM of our employees that eventually connected a business deal.
60 We've used LinkedIn for a long time, so it's generated the most activity. Our Aug 12, 2013 12:17 PM Twitter program was recently implemented, and we have yet to see how well our plan will work.
61 Facebook allows us to post blog links, project information, personnel highlights, Aug 12, 2013 12:17 PM
100 of 204 Page 1, Q19. Which of the social media tools has been most effective for your firm? Please share an example in the comment section.
and other industry content that engages fans, prospects and clients regularly.
62 Increased exposure Aug 12, 2013 12:16 PM
63 We have had clients reply/respond to our tweets. Aug 12, 2013 12:14 PM
64 Company awareness Aug 12, 2013 12:10 PM
65 We try to post information about our client's work or interesting articles that our Aug 12, 2013 12:10 PM clients might like on LinkedIn. That's about it.
66 we have no data for consideration Aug 12, 2013 12:09 PM
67 Facebook shares and comments have always outperformed the others. Aug 12, 2013 12:06 PM However, LinkedIn was effective when we posted a job opening.
68 We have the most prospect interaction with video. Aug 12, 2013 12:05 PM
69 Twitter has allowed us to connect with our clients in a new way, but I'd be Aug 12, 2013 12:05 PM uncomfortable saying that it has been especially effective. It has simply been another, quite small touchpoint.
70 LinkedIn is by far the best tool since the medium and audience are the best fit. Aug 12, 2013 12:05 PM We have promoted whitepapers via linkedin, driving people to a landing page to download a whitepaper. We are able to track their actions and when they download the whitepaper we are able to add them as a qualified lead and begin a structured and tailored sales campaign.
71 Can't really say we have had any results thus far Aug 12, 2013 12:04 PM
72 Talent recommendations Aug 12, 2013 12:04 PM
73 Linked has been most effective for us to connect with individuals and share Aug 12, 2013 12:03 PM information about our firm
74 continual increase in sales via linkedin connections with decision makers...it is Aug 12, 2013 12:01 PM staggering the numbers tha we have seen
75 Increased firm awareness. Aug 12, 2013 12:00 PM
76 Good tool for tracking clients that move around and to promote our projects Aug 12, 2013 11:59 AM
77 See above; we frequently use LinkedIn to research the names of individuals at Aug 12, 2013 11:58 AM companies we want to work with, to find current companies of existing contacts, and to check on individuals we are potentially interested in hiring.
78 Our architecture blog has received numerous awards for innovation and Aug 12, 2013 11:56 AM creativity.
79 too soon to tell Aug 12, 2013 11:56 AM
80 Facebook is a good way to show your company culture. We use it more that Aug 12, 2013 11:55 AM way than to for Mktg or Business Dev.
101 of 204 Page 1, Q19. Which of the social media tools has been most effective for your firm? Please share an example in the comment section.
81 Clients mention articles they have read on our blog, and we receive other Aug 12, 2013 11:53 AM feedback, so we know they read our blog.
82 Actually connected to a new project through Twitter Aug 12, 2013 11:53 AM
83 We receive positive comments regurarly. Aug 12, 2013 11:50 AM
84 Recruiting only. Aug 12, 2013 11:50 AM
85 Consistent presence on the web Aug 12, 2013 11:49 AM
86 We like to announce the charitable functions we stay involved in, as marketing Aug 12, 2013 11:47 AM manager I generally announce myself (from my linkedin) and then have some of the staff "Like" or "Comment" so the coverage grows substantially.
87 We have won new contracts from clients that saw our blog and realized we Aug 12, 2013 11:44 AM performed a particular service that they needed.
88 We don't really track the return of social media Aug 12, 2013 11:44 AM
89 given us and our new website more exposure. Aug 12, 2013 11:44 AM
90 Able ot feature newscast coverage of our firm and projects. Aug 12, 2013 11:42 AM
91 Good for recruiting. Aug 12, 2013 11:41 AM
92 Very useful on our website and in presentations. Aug 12, 2013 11:37 AM
102 of 204 Page 1, Q23. TRADESHOW: Are you using any technology to enhance your tradeshow display (check all that apply)?
1 we don't display at tradeshows Aug 23, 2013 11:17 AM
2 project image slideshow Aug 19, 2013 11:51 AM
3 We have a TV running a slideshow as well. Aug 16, 2013 11:58 AM
4 We do not participate in trade shows. Aug 13, 2013 10:33 AM
5 images, info and demonstrations on laptop and large flat screens primarily Aug 13, 2013 10:31 AM
6 No trade shows Aug 12, 2013 11:49 PM
7 We run an interactive enegy modeling tool as some of our exhibits Aug 12, 2013 6:16 PM
8 We don't do tradeshows. Aug 12, 2013 5:42 PM
9 We do not participate in trade shows. Aug 12, 2013 3:32 PM
10 don't do trade shows Aug 12, 2013 12:10 PM
11 Unknown Aug 12, 2013 11:56 AM
12 don't do many trade shows Aug 12, 2013 11:56 AM
103 of 204 104 of 204 Page 1, Q24. If you are using any tradeshow technology, please share the pros and cons you have encountered (include the product type/name):
1 Haven't participated in a tradeshow yet Aug 23, 2013 2:03 PM
2 We use PowerPoint to create a slide show of project images which we display on Aug 19, 2013 11:51 AM a laptop/monitor setup on the booth table. Pretty boring and not attention- grabbing.
3 The iPads are used by our staff attending the conference to have additional Aug 16, 2013 11:58 AM information if they get into a deep discussion with a potential client. The iPad is equipped with hundreds of project photos, firm brochures and general information about other practices within the firm.
4 Our people are still our best tool at our tradeshow displays . . . when we do Aug 14, 2013 2:43 PM display.
5 We really need to have a compelling "story" if we're going to catch their Aug 14, 2013 8:18 AM attention... this can be difficult at times.
6 Pros - Visually appealing Cons - Risk of technical problems Aug 13, 2013 1:34 PM
7 Team members dread having to take all of the items to the trade show. Shipping Aug 12, 2013 6:43 PM in expensive and renting is outrageously expensive.
8 N/A Aug 12, 2013 6:09 PM
9 I subscribe to the idea that the best tradeshow technology is the friendly, helpful, Aug 12, 2013 3:50 PM intelligent human being.
10 Careful transportation of tech items is troublesome. Aug 12, 2013 3:48 PM
11 I-Pad presentations run when we staff the booth, but it also houses many Aug 12, 2013 3:43 PM presentations that are instantly available on many other topics that we may bring up when talking to convention attendees. We also have our firms full architectural portfolio- much more comprehensive than our website- located in the photos section of the iPad. All we need to do is swipe, tap or pinch to go between projects.
12 we don't attend trade shows Aug 12, 2013 3:05 PM
13 Would love to improve trade show technology. Videos/Ppts don't stop easily. Aug 12, 2013 3:01 PM iPads solve this issue.
14 Most notable new tech we are using is the iPad & the Apple TV... which allows Aug 12, 2013 2:15 PM us to instantly [and wirelessly] stream content to our display monitor – especially content that we modify on the spot.
15 depending on the trade show, we utilize a variety of visual elements. We Aug 12, 2013 1:26 PM generally tend to use a large monitor/screen with a video highlighting a variety of our projects. It catches the attention of attendees only if they are specifically interested in a similar facility, not normally just passers-by.
16 use of scanners is expensive and it is helpful but not sure if worth the cost or not Aug 12, 2013 1:23 PM over collecting cards - though many people don't carry their business cards.
105 of 204 Page 1, Q24. If you are using any tradeshow technology, please share the pros and cons you have encountered (include the product type/name):
17 Video - attracts interest, but isn't interactive. Aug 12, 2013 1:19 PM
18 Pros: Being able to access and share a lot of information with a single device Aug 12, 2013 12:41 PM Cons: There aren't a lot of apps to support the type of information we share and designing a custom app is pretty expensive. Also, many of our target market seems a bit resistant to new technology- using an iPad confuses them.
19 N/A Aug 12, 2013 12:38 PM
20 iPads are easy to use, portable and best for displaying project imagery Aug 12, 2013 12:23 PM
21 N/A Aug 12, 2013 12:21 PM
22 I haven't been directly involved in trade show coordination. Aug 12, 2013 12:17 PM
23 We use interactive presentations showing off our GIS mapping technology. This Aug 12, 2013 12:17 PM regularly attracts prospects to our booth.
24 Photostream to showcase our work on our iPads. Limited to connectivity. Aug 12, 2013 12:10 PM
25 Transporting equipment from one show to another is expensive. There is always Aug 12, 2013 12:09 PM a risk of misplacing cords and connectors. And, if there is a glitch with the video, it must be corrected back at the home office and resent via email to the field reps.
26 The iPad is ideal for trade shows. We use it to show website designs as well as Aug 12, 2013 12:06 PM show videos on a loop.
27 We are using more interactive elements that allow people to control what Aug 12, 2013 12:05 PM information they want and can decide if they do or do not want a more personalized face-to-face experiecne
28 Used to use more often. Now we only use occasionally, but mostly not due to Aug 12, 2013 12:03 PM hassle and return from it.
29 logistics are the biggest con- getting the tech to the show and working properly. Aug 12, 2013 12:01 PM We do approx. 15 trade shows per year throughout the world (typically as a major sponsor). Other Con is technology tends to not work at some point!! PRO is the perception and innovation that comes from having "new" tech at the booth.
30 I do not participate in tradeshow events for my company. Aug 12, 2013 11:56 AM
31 N/A Aug 12, 2013 11:55 AM
32 NA Aug 12, 2013 11:52 AM
33 no Comment Aug 12, 2013 11:50 AM
34 Much more dynamic exhibits; costly and time consuming to set up Aug 12, 2013 11:49 AM
35 N/A Aug 12, 2013 11:45 AM
106 of 204 107 of 204 Page 1, Q25. APPS: What apps are you using now that help you do your job better (and you can't live without)?
1 n/a Aug 23, 2013 2:03 PM
2 Custom app that allows our clients to take a virtual tour of our lodges on an iPad. Aug 23, 2013 11:59 AM
3 MySMPS, LinkedIn Aug 23, 2013 11:32 AM
4 InDesign, FileMaker, Google Aug 23, 2013 11:17 AM
5 I have EverNote and the MS Office Suite App. It helps me to be able to work on Aug 21, 2013 8:42 AM documents on my iPad when I don't have my laptop and still stay productive when I'm traveling or don't have a wireless connection for my laptop.
6 Evernote Wunderlist Aug 20, 2013 5:30 PM
7 TweetDeck Aug 19, 2013 1:55 PM
8 Nothing for my job, only personal. Aug 19, 2013 11:51 AM
9 CardMunch to scan cards to LinkedIn and iPhone. Aug 16, 2013 10:30 PM
10 LinkedIn. Strongly considering Cosential's app. Aug 16, 2013 3:36 PM
11 Dropbox Evernote Aug 16, 2013 12:04 PM
12 TweetDeck is helpful to manage 4 twitter accounts from one location and it is Aug 16, 2013 11:58 AM free.
13 MobileIron helps keep work email separate from personal email and secure. Aug 15, 2013 4:18 PM
14 Evernote Aug 14, 2013 12:57 PM
15 LinkedIn and Twitter help. Aug 14, 2013 10:18 AM
16 we have developed proprietary mobile applications to share project information Aug 13, 2013 3:09 PM with all stakeholders, from budgets to safety to punch list and beyond.
17 Acrobat Professional. Truthfully, I think there are a lot of apps that I could use...I Aug 13, 2013 3:09 PM am overwhelmed with emails and workload -- too busy to check them out.
18 Notability... allows me to record meetings and go back to listen for key phrases Aug 13, 2013 2:42 PM or information that was difficult to capture during the meeting.
19 GoodReader and PDF Expert Aug 13, 2013 2:00 PM
20 Would love recommendations here! I don't really use apps (yet). Aug 13, 2013 10:31 AM
21 Dropbox Aug 13, 2013 8:30 AM
22 None Aug 12, 2013 7:41 PM
23 I can live without all of them. Aug 12, 2013 6:43 PM
24 None Aug 12, 2013 6:09 PM
108 of 204 Page 1, Q25. APPS: What apps are you using now that help you do your job better (and you can't live without)?
25 MS Outlook connectivity.Facebook app. Aug 12, 2013 5:42 PM
26 n/a Aug 12, 2013 4:44 PM
27 webex, navfree, docs to go, notabilitylinked in, facebook, go to meeting Aug 12, 2013 3:58 PM
28 We do not use apps Aug 12, 2013 3:48 PM
29 PDF Reader Pro, Keynote, Photos, Epson iProjection Aug 12, 2013 3:43 PM
30 Feedly: Google Reader replacement. Wonderful! Aug 12, 2013 3:42 PM
31 Salesforce, TurboScan, CardMunch, Evernote, CleverSnap,ShareFile, iZip, Aug 12, 2013 3:32 PM Dropbox, LogMeIn
32 Other than my task list, none. Aug 12, 2013 3:01 PM
33 our own custom portfolio app for our business development staff Aug 12, 2013 2:56 PM
34 None Aug 12, 2013 2:43 PM
35 QuickOfficeHD, Prezi Aug 12, 2013 2:37 PM
36 The company is not currently utilizing any apps. Aug 12, 2013 2:15 PM
37 Evernote Aug 12, 2013 1:42 PM
38 evernote Aug 12, 2013 1:33 PM
39 Pages, Adobe Reader, Dropbox, GoToMeeting, ReadyTalk Aug 12, 2013 1:26 PM
40 Love Evernote for my iPad. Keeps all my notes together. Aug 12, 2013 1:19 PM
41 There aren't a lot of apps that do exactly what I need, but there are some that Aug 12, 2013 12:41 PM have been relatively effective: PlanGrid- allows teams to upload and access plans via iPad, make comments, punch lists, etc. PDF Expert- the best pdf reader/ editor Ive found for the iPad DropBox- file sharing Evernote- eliminates my need for paper filing
42 None Aug 12, 2013 12:38 PM
43 None Aug 12, 2013 12:21 PM
44 none Aug 12, 2013 12:21 PM
45 Yammer, Houzz, Evernote, Zite, BizJournals, DropBox, GoToMeeting, Deltek Aug 12, 2013 12:19 PM Touch CRM and Touch Time
46 Evernote, QR Droid, Hootsuite Aug 12, 2013 12:17 PM
47 Facebook, Twitter, Notability, Prezi, Tripit, ArcGIS, Google Earth and Instagram Aug 12, 2013 12:17 PM Apps
48 Google Analytics, LinkedIn, Facebook Aug 12, 2013 12:12 PM
109 of 204 Page 1, Q25. APPS: What apps are you using now that help you do your job better (and you can't live without)?
49 none Aug 12, 2013 12:10 PM
50 I cannot think of one that I couldn't manage without. Aug 12, 2013 12:09 PM
51 Besides the basics (calendar, email, Google Maps) travel apps like Kayak, and Aug 12, 2013 12:06 PM social media apps for LinkedIn and Facebook.
52 none Aug 12, 2013 12:05 PM
53 Dropbox Aug 12, 2013 12:04 PM
54 QuickOffice for tablet Aug 12, 2013 12:03 PM
55 very little in terms of apps are used in our industry that are useful or can't live Aug 12, 2013 12:01 PM without. They exist but are specific to product vs. development.
56 Wunderlist - list making software. Have also tried BizCard Army, but didn't want Aug 12, 2013 11:58 AM to bring a lot of business contacts into my personal phone.
57 none. Aug 12, 2013 11:56 AM
58 None that I use personally. Aug 12, 2013 11:55 AM
59 NA Aug 12, 2013 11:52 AM
60 no Comment Aug 12, 2013 11:50 AM
61 None Aug 12, 2013 11:45 AM
62 Email, Calendar, Aug 12, 2013 11:44 AM
63 What are APPS? Aug 12, 2013 11:44 AM
64 Twitter, Pages, Linked In Aug 12, 2013 11:42 AM
65 Evernote, Fuze Aug 12, 2013 11:37 AM
66 Evernote, Teamwork PM Aug 12, 2013 11:37 AM
110 of 204 Page 1, Q26. ONLINE ADS: Do you purchase any of the following forms of online advertising related to social media?
1 None Aug 16, 2013 12:04 PM
2 Not Applicable Aug 13, 2013 1:29 PM
3 No we have not purchased. Aug 12, 2013 7:41 PM
4 We don't purchase online advertising. Aug 12, 2013 6:43 PM
5 None Aug 12, 2013 6:09 PM
6 None Aug 12, 2013 4:40 PM
7 No we do not. Aug 12, 2013 12:49 PM
8 none - on purpose Aug 12, 2013 12:44 PM
9 None. Aug 12, 2013 12:38 PM
10 N/A Aug 12, 2013 12:21 PM
11 none Aug 12, 2013 12:10 PM
12 we do not purchase ads Aug 12, 2013 12:09 PM
13 None Aug 12, 2013 11:56 AM
14 none Aug 12, 2013 11:56 AM
15 market specific trade organizations Aug 12, 2013 11:56 AM
111 of 204 112 of 204 Page 1, Q27. COLLABORATION: Which of these collaboration/file-sharing technologies are you using now (check all that apply)?
1 company's own FTP portal Aug 23, 2013 11:32 AM
2 OneNote Aug 16, 2013 3:36 PM
3 Transmit Aug 15, 2013 1:46 PM
4 eRoom Aug 13, 2013 2:42 PM
5 Docunet Aug 13, 2013 2:00 PM
6 MobisleNotes 3.1.4 Aug 13, 2013 10:31 AM
7 Smart Bid Aug 12, 2013 4:44 PM
8 Submittal Exchange Aug 12, 2013 3:48 PM
9 SkyDrive Aug 12, 2013 3:42 PM
10 Skydrive Aug 12, 2013 3:01 PM
11 FTP site Aug 12, 2013 12:58 PM
12 send6 Aug 12, 2013 12:24 PM
13 Basecamp Aug 12, 2013 12:21 PM
14 SurgarSync (for a trade organization) Aug 12, 2013 12:17 PM
15 Basecamp Aug 12, 2013 12:05 PM
16 Joomla Briefcase for our own website-hosted FTP Aug 12, 2013 11:58 AM
17 Dropsend Aug 12, 2013 11:57 AM
18 ftp site or the abovementioned options hosted by our clients. Dropbox for Aug 12, 2013 11:44 AM personal use.
19 TeamWork PM Aug 12, 2013 11:37 AM
113 of 204 114 of 204 Page 1, Q28. If you are using any collaboration/file sharing tools, please share the pros and cons you have encountered (include the product type/name):
1 errors because its a cloud Aug 23, 2013 2:03 PM
2 PRO - all work well for sharing files CON - DropBox takes up a lot of bandwidth Aug 23, 2013 11:32 AM
3 Pro - DropBox makes working with clients a breeze, especially when working on Aug 21, 2013 2:13 PM shared files. Allows for greater access to shared resources. Con - size of Dropbox folder (account) can be a limitation.
4 I really like DropBox. It's so easy to use, has a generous size allowance for the Aug 21, 2013 8:42 AM free account and makes moving things back and forth between people very easy.
5 BIM has changed our industry and is leaving the non-adopters in the dust. Aug 21, 2013 7:44 AM Some people are afraid of cloud-based sharing (e.g., Dropbox), which I don't get. They would rather have a CD a day or two later than share via Dropbox.
6 Drop Box - Pros - easy to share with coworkers Aug 20, 2013 5:30 PM
7 Dropbox.com. Cons: Difficult for non-technical clients to understand the process Aug 19, 2013 1:55 PM of using the service. Limited storage size without paying for extra. Keeping personal and business dropbox accounts separate. Pros: installs on desktop for quick file sharing and storing. Easy to share a link.
8 Evernote is a little confusing. Box.com is easy to use. Aug 19, 2013 11:51 AM
9 Newfoirma is great for both the project side to track everything and for marketing Aug 17, 2013 2:05 PM to move large files between partnering firms
10 OneNote is great for collaborating across regions on joint pursuits. The Aug 16, 2013 3:36 PM drawback are the server restrictions that we have in place for rights and permissions. We often have to think ahead where a OneNote will need to be saved on the network to work around this.
11 I wish Evernote and Dropbox could be one platform. Aug 16, 2013 12:04 PM
12 Newforma - this works great for file sharing. I have no complaints at this point. Aug 16, 2013 11:58 AM
13 Managing it all. Aug 15, 2013 5:01 PM
14 From a marketing perspective, because InDesign uses links to image files, if a Aug 14, 2013 5:08 PM file is uploaded, the links are broken.
15 SharePoint Pro: Easy access to the most up-to-date information Aug 14, 2013 10:18 AM
16 We're using an older version of Sharepoint, so it's probably not best if I judge it Aug 14, 2013 8:18 AM compared to any capabilities the more current version offers.
17 IT did not roll it out as an "initiative" or give people training so only some people Aug 13, 2013 4:33 PM know how to use it and will even attempt to do so.
18 I like DropBox as it is easy to share/download a lot of documents at once. Aug 13, 2013 3:09 PM
19 ProjectWise is very clunky and often difficult for external collaboration due to Aug 13, 2013 2:42 PM
115 of 204 Page 1, Q28. If you are using any collaboration/file sharing tools, please share the pros and cons you have encountered (include the product type/name):
security conflicts.
20 Docunet is extremely user friendly and is easy for us to train our partners on. Aug 13, 2013 2:00 PM
21 Pro: Ease of large file sharing Con: It is not free. Aug 13, 2013 10:33 AM
22 Share Point has worked well on projects and proposals. Aug 12, 2013 7:41 PM
23 Eh, nothing outstanding to share about any of them. Aug 12, 2013 6:43 PM
24 Adobe Connect Aug 12, 2013 6:16 PM
25 I just use it for sending/receiving large files. Aug 12, 2013 6:09 PM
26 We most frequently use Box.net but some people that aren't computer savvy feel Aug 12, 2013 5:42 PM it is difficult to use.
27 Newforma is all-encompassing and great for storage, sharing large files, and Aug 12, 2013 4:55 PM filing emails, but a little hard to understand how to use at first. And it doesn't properly keep folder structure when sharing packaged InDesign files, so I still tend to use our FTP for that.
28 Sharefile: pros - easy to use Cons - none Aug 12, 2013 3:58 PM
29 DropBox has eliminated the need to carry anything back and forth between work Aug 12, 2013 3:50 PM and home. Same for LogMeIn, which allows me to log into and work on my office computer and network (PC) from my home computer (Mac). Amazing!
30 Sharepoint - great intranet platform but difficult to learn Aug 12, 2013 3:41 PM
31 ShareFile is what my office uses to share project files with project partners (non- Aug 12, 2013 3:32 PM employees), as well as an online archive for projcect documents, including plans, for current and recently closed projects. There are two ways that you can share files. One method is to share with other ShareFile users, so this method asks the recipient to enter a username and password. The other method is to share with anyone and does not ask the recipient to sign into his/her account. Sometimes people get confused when sharing and send the wrong link, which creates a hassle on both ends, because a new link has to be generated. This is only an issue when sending through the website. The desktop widget and app are easier to use; however, you cannot edit folder permissions using the widget and app, so users with administrative permissions have to use the website to enable folder permissions for newly uploaded/created folders.
32 Dropbox very helpful. Use Skydrive a lot. Easy to use myself. Not so easy to tell Aug 12, 2013 3:01 PM somehow how to use. Sales guys have accidentally sent clients a link that requires a username/password. Wrong.
33 Newforma is great and we are very happy with its performance. Aug 12, 2013 2:37 PM
34 N/A Aug 12, 2013 2:15 PM
35 DropBox has been, by far, the easiest and most efficient sharing tool for me. Aug 12, 2013 1:26 PM
116 of 204 Page 1, Q28. If you are using any collaboration/file sharing tools, please share the pros and cons you have encountered (include the product type/name):
36 great for accessing files and photos between various devices. And so far it's Aug 12, 2013 1:23 PM free. Nothing to compare it to.
37 Have not really experienced any cons. They do what they're supposed to. Aug 12, 2013 1:19 PM
38 Some people find it cumbersome to use these tools- having to search through Aug 12, 2013 12:41 PM documents and upload/ download.
39 DropBox - minimal use, no pros/cons Aug 12, 2013 12:38 PM
40 I often use these tools when working with photographers. They are easiest and Aug 12, 2013 12:23 PM quickest way to see image proofs
41 Con: Dropbox is not necessary that secure. Pro: All Collaboration Tools are Aug 12, 2013 12:21 PM highly effective means of communicating.
42 SharePoint has been very touchy, especially across multiple organizations. Aug 12, 2013 12:17 PM DropBox doesn't have all the functionality, but it's been very reliable. Sharing documents has been easy.
43 Dropbox - Pros - easy, Cons - limited free space Google Docs - Pros - good for Aug 12, 2013 12:17 PM sharing, Cons - difficult to edit
44 Drop Box - efficient and easy to use Aug 12, 2013 12:16 PM
45 easy to use Aug 12, 2013 12:12 PM
46 Cannot link a sign-in box to our website. Aug 12, 2013 12:10 PM
47 n/a Aug 12, 2013 12:09 PM
48 With YouSendIt we have the pro version associated with one employee's Aug 12, 2013 12:05 PM account. It would be better if you could use other's email addresses without having to have a pro account for each person.
49 The technical staff uses BIM and Newforma. I as a marketing coordinator, only Aug 12, 2013 12:05 PM rarely use Newforma to FTP files, so I can't really comment on pros and cons.
50 They are all pretty much the same. They all lack speed which hurts collaboration Aug 12, 2013 12:05 PM capabilities. They all have different glitches when sending files between companies or clients.
51 All have been helpful for the purpose for which they are intended. Aug 12, 2013 12:03 PM
52 Security. Access via corporate network (many firms block access to file sharing Aug 12, 2013 12:03 PM sites)
53 Joomla Briefcase is clunky to use and manage, and also has file size limitations Aug 12, 2013 11:58 AM based on our web host. The other sites also have limitations on file size, and some require purchase of additional space.
54 Dropbox can be a bit unwieldy. I prefer Sharefile. Aug 12, 2013 11:57 AM
117 of 204 Page 1, Q28. If you are using any collaboration/file sharing tools, please share the pros and cons you have encountered (include the product type/name):
55 I don't personnally use either Projectwise or Sharepoint that often. Aug 12, 2013 11:56 AM
56 Sharefile works fine. We often team with other firms, and we both have access Aug 12, 2013 11:53 AM to upload and download information. And you receive an email notice when someone has added file(s) to the folder.
57 like Newforma Aug 12, 2013 11:53 AM
58 SharePoint - I still trying to learn it. Aug 12, 2013 11:52 AM
59 No Comment Aug 12, 2013 11:50 AM
60 They are all good. Aug 12, 2013 11:47 AM
61 Both DropBox and YouSendIt are easy to use. Aug 12, 2013 11:44 AM
62 Sharefile has been great. Our photographer can upload all of the high res Aug 12, 2013 11:42 AM images to us. I have also used it to share large files with partners and clients.
63 Teamwork PM: Highly recommended for EVERYTHING Aug 12, 2013 11:37 AM
118 of 204 Page 1, Q29. What cloud-based collaboration tools are you using?
1 dont know Aug 21, 2013 9:31 AM
2 Newforma has a web-based platform to support the software on our computers Aug 16, 2013 11:58 AM which is helpful. We also use Google Drive, but not a lot.
3 iManage Aug 13, 2013 7:39 PM
4 Revit, Doodle, Sharepoint, and many others Aug 13, 2013 3:09 PM
5 Docunet Aug 13, 2013 2:00 PM
6 Sharepoint Aug 13, 2013 12:29 PM
7 This question didn't allow multiple responses so I'm answering here. Firmwide Aug 13, 2013 10:31 AM we use Box, Egnyte and Good Reader, all great tools for collaboration. Some individuals use Basecamp and Doodle.
8 Smart Bid Aug 12, 2013 4:44 PM
9 Just got Kona recently, but have used Basecamp more regularly. Aug 12, 2013 3:43 PM
10 Bluebeam Revu - Studio Aug 12, 2013 3:32 PM
11 Skydrive Aug 12, 2013 3:01 PM
12 Not sure - would need to ask IT and they are all in meeting Aug 12, 2013 12:39 PM
13 Lync Aug 12, 2013 11:56 AM
14 Teamwork PM Aug 12, 2013 11:37 AM
119 of 204 120 of 204 Page 1, Q30. If you are using any cloud-based collaboration tools, please share the pros and cons you have encountered (include the product type/name):
1 Easy collaboration. We also experimented with OneNote via SkyDrive, but are Aug 14, 2013 10:18 AM moving toward storing all of that in Vision.
2 Please see response above. Aug 13, 2013 2:00 PM
3 This question didn't allow multiple responses so I'm answering here. Firmwide Aug 13, 2013 10:31 AM we use Box, Egnyte and Good Reader, all great tools for collaboration. Some individuals use Basecamp and Doodle.
4 It is pretty fast. Aug 12, 2013 6:43 PM
5 N/A Aug 12, 2013 6:09 PM
6 Too many products are being used within the office, but primarily Box with the Aug 12, 2013 5:42 PM same problems as mentioned above. Not everyone uses it regularly.
7 I like having a collaborative location to store documents and presentations. Aug 12, 2013 3:43 PM Makes it great for org's with many documents that many individuals may need to reference.
8 see previous question Aug 12, 2013 3:01 PM
9 makes it easy to schedule between a large vavarietyrteity of participants Aug 12, 2013 1:26 PM
10 We are using Basecamp at the behest of our webdesigners. It does what it Aug 12, 2013 1:19 PM needs to, but I find that it puts face-to-face communication at a premium (this is undoubtedly a cultural thing with our webdesigner). Google docs don't show up well on mobile devices unless you're logged in, which there's no prompt to do on mobile.
11 This is great for keeping files in one place rather than keeping track of multiple Aug 12, 2013 12:41 PM emails with attachments.
12 N/A Aug 12, 2013 12:38 PM
13 N/A Aug 12, 2013 12:21 PM
14 As a company we do not have a standard cloud-based collaboration site. We're Aug 12, 2013 12:19 PM looking at Yammer to fulfill those needs.
15 n/a Aug 12, 2013 12:09 PM
16 Just started using Doodle. Aug 12, 2013 11:55 AM
17 NA Aug 12, 2013 11:52 AM
18 No Comment Aug 12, 2013 11:50 AM
19 Quick and timely way to stay up to date with subs Aug 12, 2013 11:49 AM
20 Deltek Kona is great so far, I just started using it. Aug 12, 2013 11:47 AM
121 of 204 Page 1, Q32. PRESENTATION: Which of these presentation technologies are you using now (check all that apply)?
1 iPad, website landing pages Aug 19, 2013 1:55 PM
2 CorelDraw Aug 19, 2013 11:51 AM
3 sketchup Aug 17, 2013 2:05 PM
4 retractable banner stands Aug 13, 2013 3:09 PM
5 Powerpoint Aug 13, 2013 12:29 PM
6 Corel DRAW Aug 12, 2013 6:09 PM
7 Lync Aug 12, 2013 5:42 PM
8 Handouts created in InDesign Aug 12, 2013 2:56 PM
9 Maps, flipcharts, placemats Aug 12, 2013 1:46 PM
10 SMART Meeting Pro Aug 12, 2013 11:49 AM
11 SlideShark Aug 12, 2013 11:44 AM
122 of 204 123 of 204 Page 1, Q33. If you are using any presentation tools, please share the pros and cons you have encountered (include the product type/name):
1 Printed boards are static. Aug 23, 2013 2:03 PM
2 I have used Keynote in the past and it is my preference for the beauty of the Aug 21, 2013 8:42 AM presentation/graphics. It's a little harder to use, learning curve, but once you're there it's great. I love the look of Prezi presentations, but tried to get into them and it was really challenging. Haven't had the time to tackle that one yet.
3 PP is predictable and can be boring to the viewer. Aug 21, 2013 8:41 AM
4 Most people don't know how to use PowerPoint, so their presentations stink. Aug 21, 2013 7:44 AM Keynote, Prezi, and PowerPoint can all be used to equal effectiveness; or mis- used for boring presentations.
5 InDesign makes nicer-looking presentations than PowerPoint, which can then be Aug 19, 2013 11:51 AM converted to pdf and used in presentation mode.
6 Keynote - Keynote is a great presentation software. It functions much more Aug 16, 2013 11:58 AM efficiently that PowerPoint, but it is only available to those using a Mac. The templates are easy to use, formatting is helpful and there are options to drag and drop photos into the existing formatting. When preparing for design awards that are submitted via PowerPoint, I often create the slides in InDesign because it is much easier to use and keep the formatting accurate.
7 Time. Aug 15, 2013 5:01 PM
8 Powerpoint is old and dated and dislike by clients, but we learned gotten into Aug 15, 2013 4:18 PM Prezi yet.
9 PowerPoint Pro - Good for last-minute editing by technical staff. Aug 14, 2013 10:18 AM
10 Some people find Prezi too "flashy" and don't like how it flies around from screen Aug 14, 2013 8:18 AM to screen, but then again, PowerPoint can be the not-so-exciting tool at times... depends on which type of audience we're targeting.
11 Outdated Aug 13, 2013 4:33 PM
12 Most of us know how to use PowerPoint so it's easy to get a slide done in a short Aug 13, 2013 3:09 PM period of time. Most of our clients use PowerPoint as well.
13 PowerPoint: Easy to create, but seems dated. We don't do a lot of presentations. Aug 13, 2013 10:33 AM We are more subconsultant oriented so we provide info to Primes for their presentations.
14 iTV for presentations allows wireless projection from iPads. it is pretty cool! Aug 13, 2013 10:31 AM
15 We base the media type on the client. Prezi is not an easy sell for our BD Aug 12, 2013 6:43 PM managers. They are stuck on PowerPoint.
16 N/A Aug 12, 2013 6:09 PM
17 Everyone has a preference. We recently stopped using GoToMeeting because Aug 12, 2013 5:42 PM the subscription became too expensive.
124 of 204 Page 1, Q33. If you are using any presentation tools, please share the pros and cons you have encountered (include the product type/name):
18 Adobe InDesign is still best for getting everything visually perfect, and though I Aug 12, 2013 4:55 PM haven't had much opportunity to use Prezi, I'm intrigued by the possibilities. I have always despised PowerPoint, and despite improvements and increased capabilities in the last few years, it's still clunky to use and not nearly as precise as Adobe.
19 Powerpoint: pros - easy to use Cons: none Aug 12, 2013 3:58 PM
20 All methods are used as needed by client expectation to employee preference. Aug 12, 2013 3:43 PM
21 Adobe is the best if you know how to use it, however it is expensive. PowerPoint Aug 12, 2013 3:05 PM is inexpensive but can be tricky because some presenters will use it as a crutch (300 bullets per slide). Printed boards take time and are hard to travel with, but they provide a nice background to experienced speakers.
22 outdated. limiting. easy to use and manipulate. Aug 12, 2013 3:01 PM
23 Outdated and not as technologically advanced as Prezi! Aug 12, 2013 2:58 PM
24 PowerPoint is getting to be so sub-standard. We are just getting into Prezi and Aug 12, 2013 2:37 PM are liking it so far.
25 Those tools with cloud & mobile features are quickly becoming the preferred Aug 12, 2013 2:15 PM method for us to present.
26 Embedded videos almost never work in a PPT presentation, which is annoying. Aug 12, 2013 1:46 PM
27 Each presentation technology seems to work well for us as we use it Aug 12, 2013 1:26 PM
28 Adobe Indesign seems to have some consistency issues with links working and Aug 12, 2013 1:19 PM not. Interactive PDF and Powerpoint are fine.
29 The type of presentation materials used is based on our homework about the Aug 12, 2013 1:16 PM audience to whom we are presenting. The knowledge base for the team who is presenting is also a consideration since not everyone knows how to use each technology.
30 Keynote is the best "slide presentation" software but is not always compatible Aug 12, 2013 12:41 PM with the systems used for the presentation. Prezi has the potential to be really great, however it doesn't handle high quality images very well which is a problem because the visual aspect of our work is vitally important
31 PowerPoint Pros: Easy for technical staff to work in template Cons: Difficulty with Aug 12, 2013 12:38 PM graphics, high file size an issue for sharing/loading.
32 Pros: Not having to print out books for presentations. Cons: Not everyone is Aug 12, 2013 12:23 PM tech-savvy enough to navigate and often want a print out!
33 Pro: Prezi has a great presentation format. Con: It is slow when used offline. Aug 12, 2013 12:21 PM
34 PowerPoint struggles to run well when the files reach a certain file size due to Aug 12, 2013 12:21 PM media.
125 of 204 Page 1, Q33. If you are using any presentation tools, please share the pros and cons you have encountered (include the product type/name):
35 We've been moving toward Prezi presenations, but the "storytelling" power of it Aug 12, 2013 12:17 PM is lost on some of the more "engineer" types in the firm. It's tough to get them away from their bullet-list slides of PowerPoint.
36 Prezi - Pros - best presentation software to date and it's free, can collaborate Aug 12, 2013 12:17 PM online, can share easily, can download and use offline, continued improvements, responsive customer service, Cons - none
37 easy, but kind of boring Aug 12, 2013 12:12 PM
38 Need them to be more interactive. Aug 12, 2013 12:10 PM
39 Prezi rocks. We don't have much opportunity to formally present, but do use Aug 12, 2013 12:10 PM Prezi when doing so.
40 no opinion Aug 12, 2013 12:09 PM
41 I wish we oculd go full digital but leadership is VERY tradiitonal and occasionally Aug 12, 2013 12:05 PM still wants "boards".
42 We've stayed loyal to PPT because it's easy for our Principals to tweak things Aug 12, 2013 12:05 PM quickly (which they do a lot) right before a presentation.
43 Pros: PowerPoint is largely the "standard", so it is fairly easy to collaborate with Aug 12, 2013 12:05 PM outside firms in developing presentations. Cons: PowerPoint is clunky and not particularly compelling in most cases. Presenters tend to use it as a crutch.
44 Prezi is a nice break from PP but some reviewers find it dizzying! Aug 12, 2013 12:05 PM
45 PowerPoint - PRO everyone has it and knows what to expect CON - its Aug 12, 2013 12:01 PM PowerPoint - everyone has it and knows what to expect! Limitations are significant Prezi - great tool, user friendly and fun. Gets attention and holds attention. CON- printing a handout and it can make some people feel sick if you are not careful
46 Prezi gives us a lot of flexibility that we really like, but the learning curve on Aug 12, 2013 12:00 PM getting more than one person proficient has been steep.
47 we don't use this often, so we have not invested in other technology. For now, Aug 12, 2013 11:58 AM PowerPoint meets our needs.
48 Prezi con: takes a lot longer to develop the presentation than with PP, but gives Aug 12, 2013 11:57 AM a nice whiz-bang effect. We use iPads with Keynote for small meetings.
49 Powerpoint and printed boards are the standard, go-to tools for presentation. Aug 12, 2013 11:56 AM We've only recently begun to look at new tools such as Prezi and interactive PDFs.
50 Prezi has the wow factor, but have to use it with discretion so you don't make Aug 12, 2013 11:56 AM viewers "seasick"
51 Pros-simple and most people are familiar with PowerPoint Cons-limits creativity Aug 12, 2013 11:55 AM
126 of 204 Page 1, Q33. If you are using any presentation tools, please share the pros and cons you have encountered (include the product type/name):
52 PowerPoint - I like it since it's user friendly and frequently used by most firms. Aug 12, 2013 11:52 AM
53 no comment Aug 12, 2013 11:50 AM
54 Collaboration tools and the ability to share/edit content over VC is huge to our Aug 12, 2013 11:49 AM business
55 I would love to use Prezi but haven't had time to try it out. I'm an expert in Aug 12, 2013 11:47 AM PowerPoint so that does well for now but Prezi looks like it's got some great features that PowerPoint does not have.
56 I would love to use Keynote, but we have a huge resistance from IT on anything Aug 12, 2013 11:42 AM Apple.
Page 1, Q34. HANDHELD DEVICES: Which of these handheld technologies are you using now for work (check all that apply)?
1 Androids - both Smartphone and Tablet Aug 12, 2013 12:03 PM
127 of 204 Page 1, Q35. If you are using handheld technologies for work, how are you using them (check all that apply)?
1 To collect contact info at networking events/opportunities Aug 19, 2013 1:55 PM
2 Guidebook for conferences Aug 13, 2013 7:39 PM
3 project management Aug 13, 2013 3:09 PM
4 Social media Aug 13, 2013 3:09 PM
5 Our field guys solely use tablets in the field. Our project managers use tablets in Aug 13, 2013 2:00 PM conjunction with their desktop computers to manage projects.
6 Show marketing material and photos/renderings at client meetings. Aug 13, 2013 1:34 PM
7 This is primarily for personal use and occasional photo/note taking for projects Aug 12, 2013 5:42 PM and/or conferences.
8 To look at project plans and specifications, scan documents, field reports Aug 12, 2013 3:32 PM
9 On the job site to show CAD drawings. Aug 12, 2013 2:43 PM
10 To carry marketing collateral Aug 12, 2013 2:15 PM
11 To manage my calendar functions...not missing meetings is good. Aug 12, 2013 1:46 PM
12 N/A Aug 12, 2013 12:38 PM
13 take project photos and edit in field Aug 12, 2013 12:17 PM
14 Our engineers, surveyors, architects, use iPads in the field. Aug 12, 2013 11:57 AM
128 of 204 129 of 204 Page 1, Q36. MEDIA: What news release distribution services do you use for your firm (check all that apply)?
1 none Aug 23, 2013 11:17 AM
2 PR firm Aug 21, 2013 9:31 AM
3 PR Log Aug 16, 2013 3:36 PM
4 B2B Aug 15, 2013 10:40 AM
5 None Aug 13, 2013 3:09 PM
6 None. Aug 12, 2013 6:43 PM
7 None Aug 12, 2013 6:09 PM
8 local media outlets Aug 12, 2013 5:42 PM
9 Various - we maintain a propriatary media list Aug 12, 2013 2:15 PM
10 no idea; this is a corporate function Aug 12, 2013 1:46 PM
11 none of these Aug 12, 2013 12:49 PM
12 None Aug 12, 2013 12:38 PM
13 None Aug 12, 2013 12:21 PM
14 Emma Aug 12, 2013 12:10 PM
15 none Aug 12, 2013 12:10 PM
16 none Aug 12, 2013 12:07 PM
17 Noen currently Aug 12, 2013 12:05 PM
18 We specifically target news outlets rather than use shotgun approaches Aug 12, 2013 12:05 PM
19 Unknown Aug 12, 2013 11:56 AM
20 none Aug 12, 2013 11:56 AM
21 None Aug 12, 2013 11:55 AM
22 None Aug 12, 2013 11:40 AM
130 of 204 131 of 204 Page 1, Q37. Name one technology product that every firm should have and why (something you use regularly that has improved your worklife).
1 dropbox - you can have your documents handy no matter where you are Aug 23, 2013 2:03 PM
2 Share This widget for web browser. Aug 23, 2013 11:59 AM
3 Remote computing - ability to control my office computer from remote locations Aug 23, 2013 11:32 AM using a laptop or smartphone.
4 an integrated database of information Aug 23, 2013 11:17 AM
5 iPad - allows me to work on the fly, have access to all my files via DropBox, Aug 21, 2013 2:13 PM Deliver a presentation, reference a book I have purchased via Kindle, the list goes on.....
6 iPad - I resisted it for a while, but I use it all the time now! Aug 21, 2013 8:42 AM
7 Flipboard. Tons of relevant news at your fingertips. Aug 21, 2013 7:44 AM
8 Android phones and tablets. Aug 20, 2013 5:30 PM
9 iPhone - quickly scan emails and reply without logging in through web mail Aug 19, 2013 1:55 PM applications requiring a computer.
10 A high speed copier/printer/scanner. Ability to scan to pdf (B&W or color) is Aug 19, 2013 11:51 AM important and the results are much better than faxing.
11 iPad - its given us significantly more flexibility in presentations. Aug 16, 2013 3:36 PM
12 iPad Aug 16, 2013 2:53 PM
13 WordPress makes updating your website so simple! We use it in our SMPS Aug 16, 2013 12:36 PM chapter and will hopefully be using it soon at my firm.
14 Dropbox, ipad, revit Aug 16, 2013 12:31 PM
15 We are now using Yammer to share/collaborate which is really cool. Aug 16, 2013 12:04 PM
16 InDesign - makes preparing proposals so much easier. Aug 16, 2013 11:58 AM
17 No idea. Aug 15, 2013 5:01 PM
18 Microsfot Lync allows us to see the status of every co-worker, their contact info, Aug 15, 2013 4:18 PM instant message them, and share screens for collaboration - all in an instant.
19 The ability to work remotely. It allows for better work/life balance. Aug 15, 2013 1:46 PM
20 Some kind of CRM system. Aug 14, 2013 10:18 AM
21 smartphone Aug 14, 2013 9:54 AM
22 iPad Aug 13, 2013 4:33 PM
23 Adobe Creative Suite - Our clients' expectations cannot be met with a proposal Aug 13, 2013 3:09 PM or presentation developed with any Microsoft application
132 of 204 Page 1, Q37. Name one technology product that every firm should have and why (something you use regularly that has improved your worklife).
24 Shoretel phone system. Simplicity. Aug 13, 2013 3:09 PM
25 Internal Instant Messenger - allows for quick collaboration and on-the-fly desktop Aug 13, 2013 2:42 PM sharing.
26 n/a Aug 13, 2013 2:00 PM
27 As helpful as the handhelds are, my laptop and extralarge desktop monitor are Aug 13, 2013 12:29 PM still the most uses and efficient tool for my particular role.
28 Microsoft Access has been great so far, but we are in the process of growing Aug 13, 2013 10:54 AM and exploring new products
29 ipads. Aug 13, 2013 10:33 AM
30 VPN allows me to work remotely, don't know how I lived without that! Aug 13, 2013 10:31 AM
31 Deltek Gov Win Aug 12, 2013 7:41 PM
32 Adobe Creative Suite, Revit, the Internet Aug 12, 2013 6:43 PM
33 iphone! Aug 12, 2013 6:20 PM
34 Smartphone Aug 12, 2013 6:09 PM
35 PREVIEW PANE!!!! When I am searching for a document on windows, I can see Aug 12, 2013 5:55 PM the file without opening it.
36 Complete training for Deltek Vision. Aug 12, 2013 5:42 PM
37 Adobe InDesign - use it everyday, and the technology has kept up with the times Aug 12, 2013 4:55 PM very well.
38 n/a Aug 12, 2013 4:44 PM
39 iPad, integrates with how we work Aug 12, 2013 3:58 PM
40 Smartphones/tablets- there is so much that we can show in the palm of our Aug 12, 2013 3:43 PM hands that words can not describe. We can switch between photos, websites and videos- even look through 3D models of buildings on the small touch screen- or project it to a larger screen.
41 ipad Aug 12, 2013 3:41 PM
42 Tablet device that does not rely solely on wireless for internet. I am out of the Aug 12, 2013 3:32 PM office a lot for personal and professional reasons, and I can work from anywhere with my iPad. Tablets are much easier to carry around than laptops.
43 mobile phone. Aug 12, 2013 3:01 PM
44 LinkedIn, keeps your firm at the front of the pack. Aug 12, 2013 2:58 PM
45 iPad or tablet for portability and presentations. Aug 12, 2013 2:43 PM
133 of 204 Page 1, Q37. Name one technology product that every firm should have and why (something you use regularly that has improved your worklife).
46 iPad Aug 12, 2013 2:37 PM
47 Mobile devices such as tablets and smartphones - they represent the future in Aug 12, 2013 2:15 PM collaborative technology
48 Smart phones, so that people can be more accessible and have more access. Aug 12, 2013 1:46 PM
49 my iPad has saved my life many a time on the road and at meetings Aug 12, 2013 1:26 PM
50 smartphone and/or ipad/tablet - Aug 12, 2013 1:23 PM
51 smart phone Aug 12, 2013 1:19 PM
52 For a firm of our size (20 offices), a CRM database is necessary and very useful. Aug 12, 2013 1:05 PM
53 project information database- we need to track, report, and access so much Aug 12, 2013 12:41 PM project information and it is so helpful to be able to have all of this information in one place.
54 Deltek Vision Aug 12, 2013 12:39 PM
55 CRM system (at previous firm); better tracking of client, proposal, and Aug 12, 2013 12:38 PM accounting information.
56 iPad Aug 12, 2013 12:35 PM
57 Smartphone! Aug 12, 2013 12:23 PM
58 Automated searches for leads. It reduces the amount of time needed for lead Aug 12, 2013 12:21 PM generation.
59 A good camera, in construction its all about showing your final product and Aug 12, 2013 12:21 PM having a good camera allows for the best photos to promote your work. Many other firms/industries would benefit as well.
60 Cloud-based file storage Aug 12, 2013 12:21 PM
61 Evernote - keeps me organized. Aug 12, 2013 12:19 PM
62 Using Evernote has been great for me as I've traveled to different locations. I Aug 12, 2013 12:17 PM have two offices, so keeping all of my notes in one place that I can access from my work laptop, my phone, my iPad and my home computer has been very beneficial. I can "scan" documents with my phone and upload them to Evernote. It's also been helpful outside of work.
63 iPhone & iPad apps that are for business productivity and communication Aug 12, 2013 12:17 PM
64 Creative Suite Aug 12, 2013 12:16 PM
65 Photoshop/InDesign - has made our marketing better and easier to manage. Aug 12, 2013 12:12 PM
66 the Cloud Aug 12, 2013 12:10 PM
134 of 204 Page 1, Q37. Name one technology product that every firm should have and why (something you use regularly that has improved your worklife).
67 none Aug 12, 2013 12:09 PM
68 Google Docs Aug 12, 2013 12:06 PM
69 Some type of CRM system Aug 12, 2013 12:05 PM
70 InDesign still is the most vital software for AEC marketing workflows. The ability Aug 12, 2013 12:05 PM to manage projects and the flexibility and collaborative capabilities provide so many benefits and operational improvements.
71 Love InDesign Aug 12, 2013 12:04 PM
72 tablet and QuickOffice Aug 12, 2013 12:03 PM
73 Remote desktop access. Is that a product? Aug 12, 2013 12:03 PM
74 Pico Pocket Projector (or something similar) - it is awesome - the size of a phone Aug 12, 2013 12:01 PM but projects very nicely and great for presentations, showing videos, teleconferencing, etc.
75 VPN - don't have it personally now, but did at my old company. With a VPN Aug 12, 2013 11:58 AM connection I could work remotely and still be productive...now I have to plan ahead more and take files home or upload them to Dropbox, which usually means that I just don't do any work outside of office hours.
76 Sharefile Aug 12, 2013 11:57 AM
77 Adobe Creative Suite Aug 12, 2013 11:56 AM
78 a good CRM system that's linked to marketing initiatives as well Aug 12, 2013 11:56 AM
79 SmartDraw Aug 12, 2013 11:56 AM
80 Not sure I have anything to list here. Aug 12, 2013 11:55 AM
81 Goto meetings has saved our firm lots of time commuting to DC for design Aug 12, 2013 11:53 AM meetings.
82 Creative Suite (online service) - it's great since it's always current and has a help Aug 12, 2013 11:52 AM service.
83 no comment Aug 12, 2013 11:50 AM
84 SMART Board Aug 12, 2013 11:49 AM
85 iPad Aug 12, 2013 11:47 AM
86 Smart phones, iPads, etc. Aug 12, 2013 11:42 AM
87 smartphones Aug 12, 2013 11:42 AM
88 Smartphone because I can work from anywhere. Aug 12, 2013 11:38 AM
135 of 204 Page 1, Q37. Name one technology product that every firm should have and why (something you use regularly that has improved your worklife).
89 Evernote Aug 12, 2013 11:37 AM
136 of 204 137 of 204 Page 1, Q38. What technology products (software, apps, systems, tools, etc.) do you plan to purchase this year?
1 adobe indesign Aug 23, 2013 2:03 PM
2 none Aug 23, 2013 11:17 AM
3 Possibly Newforma. Aug 22, 2013 10:50 AM
4 may upgrade my iPhone Aug 21, 2013 2:13 PM
5 none personally and unsure corporately Aug 21, 2013 8:42 AM
6 Possibly migrating to Cosential for CRM. Aug 21, 2013 7:44 AM
7 more android devices Aug 20, 2013 5:30 PM
8 Cosential marketing database Aug 19, 2013 1:55 PM
9 None Aug 19, 2013 11:51 AM
10 Hopefully, Cosential CRM. Aug 16, 2013 10:30 PM
11 new website Aug 16, 2013 3:36 PM
12 More iPads and apps as they emerge. There is always something great being Aug 16, 2013 2:53 PM developed.
13 Cosential, Microsoft 365 Aug 16, 2013 12:04 PM
14 None that I am aware of. Aug 15, 2013 5:01 PM
15 LifeSize video conferencingin each office. Aug 15, 2013 4:18 PM
16 Cosential - just purchased last week with a two year commitment. Aug 14, 2013 5:08 PM
17 Microsoft Outlook. We upgraded Vision this year. Aug 14, 2013 10:18 AM
18 new accounting system Aug 14, 2013 9:54 AM
19 Cloud Space Aug 13, 2013 3:09 PM
20 New Adobe Creative Suite Aug 13, 2013 2:42 PM
21 a fully integrated CRM software Aug 13, 2013 2:00 PM
22 Aps as needed Aug 13, 2013 12:29 PM
23 Looking at various products now. Aug 13, 2013 10:54 AM
24 BIM: Revit and archicad for 3-d modeling. This is a huge trend in the industry for Aug 13, 2013 10:33 AM AEC firms.
25 none Aug 13, 2013 10:31 AM
26 additional Vision add-ons (Such as integration for outlook and mobile apps) Aug 13, 2013 8:30 AM
138 of 204 Page 1, Q38. What technology products (software, apps, systems, tools, etc.) do you plan to purchase this year?
27 iPads and software for our construction management group that will allow them Aug 12, 2013 7:41 PM to conduct field reports on the fly.
28 Not sure Aug 12, 2013 7:41 PM
29 Probably Adobe Creative Cloud Aug 12, 2013 6:43 PM
30 Creative Suite Aug 12, 2013 6:09 PM
31 CRM something; upgrade outlook Aug 12, 2013 5:55 PM
32 I only make recommendations but the technical professionals use all sorts of Aug 12, 2013 5:42 PM architectural-related products.
33 Samsung Galaxy tablet Aug 12, 2013 4:55 PM
34 more tablets for field staff Aug 12, 2013 4:44 PM
35 none Aug 12, 2013 3:58 PM
36 None Aug 12, 2013 3:50 PM
37 Kona for Business, maybe a CRM or multi-social media platform management Aug 12, 2013 3:43 PM system
38 We just rolled out (starting on 5/1/2013) a new job cost accounting and project Aug 12, 2013 3:32 PM management software that has allowed us to bridge the gap better from the office to the field. We are SaaS clients, and our Project Managers and Superintendents in the field now have access to all of their project contacts, subcontracts, purchase orders, change orders; they enter daily field reports into this system, along with their time. All company employees now share the same system and can access anytime from anywhere with an internet connection. We are currently evaluating our bid management service, comparing to one other, but have not made the decision yet to switch. We are also evaluating cloud- based collaboration tools and plan to purchase by the end of the year.
39 photography equipment. Aug 12, 2013 3:01 PM
40 YouTube Aug 12, 2013 2:58 PM
41 None Aug 12, 2013 2:37 PM
42 TBD... but I do know it will all be "mobile" Aug 12, 2013 2:15 PM
43 none Aug 12, 2013 2:09 PM
44 Additional licenses for some Adobe products including photoshop, illustrator, in Aug 12, 2013 1:29 PM design
45 not sure Aug 12, 2013 1:26 PM
46 looking into new CRM software Aug 12, 2013 1:19 PM
47 CRM Aug 12, 2013 1:16 PM
139 of 204 Page 1, Q38. What technology products (software, apps, systems, tools, etc.) do you plan to purchase this year?
48 Filemaker Pro, Filemaker Server Aug 12, 2013 12:41 PM
49 Mapping apps Aug 12, 2013 12:39 PM
50 None. Aug 12, 2013 12:38 PM
51 Adobe Creative Suite 6.1 Aug 12, 2013 12:21 PM
52 CRM - Likely Cosential Aug 12, 2013 12:21 PM
53 normal replacements as needed of laptops, monitors. Aug 12, 2013 12:21 PM
54 Yammer, Deltek Proposal Module, possibly Newforma Aug 12, 2013 12:19 PM
55 Surface Tablet Aug 12, 2013 12:18 PM
56 I plan to buy Cosential for proposal automation, with the potential to increase our Aug 12, 2013 12:17 PM services with them later.
57 I have no idea? Aug 12, 2013 12:17 PM
58 Unk Aug 12, 2013 12:16 PM
59 An Echo Smartpen Aug 12, 2013 12:12 PM
60 Unknown Aug 12, 2013 12:10 PM
61 unknown Aug 12, 2013 12:09 PM
62 another iPad Aug 12, 2013 12:06 PM
63 Upgrade Deltek, an email campaiging system and possible upgrade google Aug 12, 2013 12:05 PM analytics
64 Move to Adobe Creative Cloud subscription. Aug 12, 2013 12:05 PM
65 Perhaps some Adobe upgrades to the subscription service. Aug 12, 2013 12:05 PM
66 HubSpot Aug 12, 2013 12:05 PM
67 More Adobe Creative Suite licences , upgraded computers, more Revit software Aug 12, 2013 12:04 PM licenses
68 maybe upgrades Aug 12, 2013 12:03 PM
69 Reinvest in SharePoint, additional CRM enhancements Aug 12, 2013 12:03 PM
70 No purchase plans currently Aug 12, 2013 12:03 PM
71 more tablets - most likely Microsoft Surface type tablet and not Apple - love Aug 12, 2013 12:01 PM Apple but it just does not integrate well with our systems
72 Web timesheet software Aug 12, 2013 11:57 AM
140 of 204 Page 1, Q38. What technology products (software, apps, systems, tools, etc.) do you plan to purchase this year?
73 Unknown Aug 12, 2013 11:56 AM
74 tablet Aug 12, 2013 11:56 AM
75 Upgrades to existing tools to better utilize them on iphones and ipads Aug 12, 2013 11:56 AM
76 Deltek Vision upgrade. Aug 12, 2013 11:55 AM
77 We plan to purchase/implement a DAM System Aug 12, 2013 11:52 AM
78 New lap top or IPad Aug 12, 2013 11:50 AM
79 Human Resources is investing in software to allow personnel files to be Aug 12, 2013 11:49 AM accessed online
80 Creative Suites 6 Aug 12, 2013 11:47 AM
81 Upgrade to new Adobe Creative Suite subscription service. Hope to upgrade Aug 12, 2013 11:42 AM department to Macs.
82 additional ipads Aug 12, 2013 11:42 AM
83 n/a Aug 12, 2013 11:38 AM
141 of 204 142 of 204 Page 1, Q39. If budget were no object, what one new tool/technology would you want this year?
1 a desktop computer in addition to my laptop Aug 23, 2013 2:03 PM
2 Interactive screens for tradeshows. Aug 23, 2013 11:59 AM
3 DelTek Vision or something like it Aug 23, 2013 11:17 AM
4 A single source software that would truly handle: Financials, CRM, Project Info Aug 22, 2013 10:50 AM and Project Collaboration.
5 New MacAirbook Aug 21, 2013 2:13 PM
6 I have no idea! I hope to get some ideas when the survey results come out. Aug 21, 2013 8:42 AM
7 tablets all around Aug 20, 2013 5:30 PM
8 Cloud-based VPN-type secure access to firm information/documents. Aug 19, 2013 1:55 PM
9 Adobe Creative Cloud Aug 19, 2013 11:51 AM
10 company tablet/ipad Aug 17, 2013 2:05 PM
11 iPad Aug 16, 2013 10:30 PM
12 new website - immediately! Aug 16, 2013 3:36 PM
13 Automated marketing tools with a dedicated creative person to keep it full of Aug 16, 2013 2:53 PM diverse, great content.
14 iPads Aug 16, 2013 12:36 PM
15 Prezi, Dodge Lead Service Aug 16, 2013 12:31 PM
16 Integration of Sharepoint into cell phones and tablets - take sharepoint mobile Aug 16, 2013 12:04 PM
17 Deltek Vision or something similar with the Marketing portion where you can Aug 16, 2013 11:58 AM create a large database and export all information to InDesign to generate resumes and project sheets.
18 No clue, don't what what can help me. Aug 15, 2013 5:01 PM
19 LifeSize video conferencing in each office. Aug 15, 2013 4:18 PM
20 Ability to present from ipad using simple and reliable technology and anyone Aug 15, 2013 1:46 PM could set up at a remote location.
21 iPads for all employees with custom apps. Aug 14, 2013 5:08 PM
22 Either Deltek Accounting or something to tie Vision and Cost Point together. Aug 14, 2013 10:18 AM
23 Design software, Ipad Aug 13, 2013 4:33 PM
24 CRM system Aug 13, 2013 3:24 PM
25 company wide conversion to Apple hardware for all marketers Aug 13, 2013 3:09 PM
143 of 204 Page 1, Q39. If budget were no object, what one new tool/technology would you want this year?
26 Touchscreen tablet that could be used for notes at meetings. If it could then turn Aug 13, 2013 3:09 PM notes into a word document, that would be awesome!!
27 Smart board Aug 13, 2013 2:42 PM
28 Sharepoint Aug 13, 2013 2:00 PM
29 I have all I need. Aug 13, 2013 12:29 PM
30 Adobe Creative Suite Aug 13, 2013 10:54 AM
31 Have company compensate us for business cell phone use. We are a small Aug 13, 2013 10:33 AM company and only a few people have their phones paid for. Also, anyone who interfaces with clients should have an ipad.
32 iPad Aug 13, 2013 10:31 AM
33 the most powerful, userfriendly, mobile CRM system Aug 13, 2013 8:30 AM
34 Not sure Aug 12, 2013 7:41 PM
35 A tab cutter that would cut tabs on both ends of the paper. Aug 12, 2013 6:43 PM
36 iPad Aug 12, 2013 6:16 PM
37 Really fine digital camera Aug 12, 2013 6:09 PM
38 Most up-to-date versions of all software. Aug 12, 2013 5:55 PM
39 System-wide updated software platforms. I would personally implement Aug 12, 2013 5:42 PM Cosentials A.S.A.P.
40 Open Asset Aug 12, 2013 4:55 PM
41 would have to ask IT Aug 12, 2013 4:44 PM
42 software to catalog photography Aug 12, 2013 3:58 PM
43 An image database and a fulltime staff person to implement it! Aug 12, 2013 3:50 PM
44 Touchscreen technology for presentations, trade shows Aug 12, 2013 3:48 PM
45 A large touch screen for trade shows and also for use at my desk for digital Aug 12, 2013 3:43 PM publishing. Or a laser survey scanner for making BIM models of existing buildings.
46 proposal management module Aug 12, 2013 3:41 PM
47 If budget were no object, I would like to hire additional people (on a temporary Aug 12, 2013 3:32 PM basis) to help me train my employees in the new PM software that we just rolled out so that I spend my time moving faster in my evaluations of other products (and other aspects of my job) instead of training.
48 OpenAsset Aug 12, 2013 3:05 PM
144 of 204 Page 1, Q39. If budget were no object, what one new tool/technology would you want this year?
49 new iphone. new creative suite. new camera. new lenses. new flashes. Aug 12, 2013 3:01 PM
50 Video equipment. Aug 12, 2013 2:58 PM
51 A new marketing printer. Aug 12, 2013 2:43 PM
52 TBD... but I do know it will all be "mobile" Aug 12, 2013 2:15 PM
53 Adobe creative suite Aug 12, 2013 1:42 PM
54 staff to manage social media Aug 12, 2013 1:29 PM
55 a laptop for traveling work Aug 12, 2013 1:26 PM
56 new lightweight laptop Aug 12, 2013 1:23 PM
57 new CRM/marketing automation software Aug 12, 2013 1:19 PM
58 CRM Aug 12, 2013 1:16 PM
59 A new interactive format for proposals. We are working on one in house. Aug 12, 2013 12:44 PM
60 A custom app for presentations Aug 12, 2013 12:41 PM
61 would need to ask our IT dept Aug 12, 2013 12:39 PM
62 CRM system (at current company) Aug 12, 2013 12:38 PM
63 new printer Aug 12, 2013 12:35 PM
64 High megapixel HDR SLR! Aug 12, 2013 12:23 PM
65 3-D printer. Full Bleed Laser Printer. Aug 12, 2013 12:21 PM
66 Tablet for all employees in the field, proper camera equipment Aug 12, 2013 12:21 PM
67 in-house servers Aug 12, 2013 12:21 PM
68 OpenAsset, Newforma, Knowledge Architecture's Synthesis intranet Aug 12, 2013 12:19 PM
69 upgraded website with mobile interface Aug 12, 2013 12:18 PM
70 Video equipment. I have the ability to edit video, but we don't have professional Aug 12, 2013 12:17 PM quality audio/visual equipment.
71 Touch screen monitor in conference room that interacts with Apple apps to use Aug 12, 2013 12:17 PM for presentations, client meetings, project collaborations, etc.
72 Better, faster computer with 2 screens Aug 12, 2013 12:12 PM
73 Unknown Aug 12, 2013 12:10 PM
74 Ipad or tablet Aug 12, 2013 12:10 PM
145 of 204 Page 1, Q39. If budget were no object, what one new tool/technology would you want this year?
75 Touch screens, smartboards Aug 12, 2013 12:09 PM
76 a new laptop Aug 12, 2013 12:06 PM
77 SALESFORCE and ACT ON! Aug 12, 2013 12:05 PM
78 3D printer Aug 12, 2013 12:05 PM
79 HubSpot's tools for tracking web traffics and leads. Aug 12, 2013 12:05 PM
80 HubSpot Aug 12, 2013 12:05 PM
81 Touchpad monitors Aug 12, 2013 12:05 PM
82 A MAC in addition to my PC Aug 12, 2013 12:04 PM
83 CRM Aug 12, 2013 12:04 PM
84 Surface Pro Aug 12, 2013 12:03 PM
85 New flat screens/projectors throughout the building and for tradeshows and Aug 12, 2013 12:01 PM tablets for all employees
86 iPads for everyone Aug 12, 2013 12:00 PM
87 Microsoft Exchange server for email, complete with a new IT consultant to Aug 12, 2013 11:58 AM manage it.
88 Not sure. Aug 12, 2013 11:56 AM
89 Total roll out of Lync Aug 12, 2013 11:56 AM
90 News release distribution service. Aug 12, 2013 11:55 AM
91 Nicer, faster, lightweight laptop. Aug 12, 2013 11:53 AM
92 Would like an I-Pad Aug 12, 2013 11:53 AM
93 An improved social intranet site. I like the example video from Synthesis. It Aug 12, 2013 11:52 AM integrates Vision and SharePoint.
94 no comment Aug 12, 2013 11:50 AM
95 We are a technology company so we get cool new toys all the time Aug 12, 2013 11:49 AM
96 Adobe Cloud - definitely Aug 12, 2013 11:47 AM
97 Apple computer (rather than PC). Aug 12, 2013 11:44 AM
98 A top of the line Mac with video editing software and new HD camera. Aug 12, 2013 11:42 AM
99 switch to mac Aug 12, 2013 11:42 AM
100 adobe creative suite Aug 12, 2013 11:40 AM
146 of 204 Page 1, Q39. If budget were no object, what one new tool/technology would you want this year?
101 A more user-friendly CRM Aug 12, 2013 11:38 AM
147 of 204 148 of 204 Page 1, Q40. What new technology are you using that you think is unique to your industry, firm, or location?
1 totally cloud based services to leave less of a carbon footprint Aug 23, 2013 2:03 PM
2 GreenGrade Aug 23, 2013 11:17 AM
3 none Aug 21, 2013 8:42 AM
4 None Aug 19, 2013 11:51 AM
5 We have our own customized estimating BIM software. We sell it to the industry. Aug 16, 2013 3:36 PM
6 None comes to mind Aug 16, 2013 2:53 PM
7 None. Aug 15, 2013 5:01 PM
8 Custom programming. Aug 15, 2013 4:18 PM
9 Tablets on the job site. Aug 14, 2013 10:18 AM
10 Our proprietary Site 10.01 and Punch 10.01 applications are unique and Aug 13, 2013 3:09 PM definitely provide added value to our clients
11 We have made our Vision calendar integrated within the whole office. All Aug 13, 2013 3:09 PM appointments/meetings/tasks are visible to the entire office (except for private items), so we all know where everyone is and when they will be in the office/available.
12 Field use of tablets is certainly industry leading in our area. Aug 13, 2013 2:00 PM
13 Not sure Aug 13, 2013 10:54 AM
14 BIM Aug 13, 2013 10:33 AM
15 Not applicable Aug 12, 2013 7:41 PM
16 I don't think we're using anything unique. Aug 12, 2013 6:43 PM
17 -- Aug 12, 2013 6:09 PM
18 A principal uses systems analyzing apps for post-construction analyses. Aug 12, 2013 5:42 PM
19 n/a Aug 12, 2013 4:44 PM
20 Nothing Aug 12, 2013 3:58 PM
21 OpenAsset Aug 12, 2013 3:41 PM
22 I don't necessarily think that we are unique, but my company is small, and I feel Aug 12, 2013 3:32 PM like we do a decent job of staying on top of new technologies and tools so that we are not operating like a small company. We have 15 employees.
23 Newforma Aug 12, 2013 2:37 PM
24 TBD... but I do know it will all be "mobile" Aug 12, 2013 2:15 PM
149 of 204 Page 1, Q40. What new technology are you using that you think is unique to your industry, firm, or location?
25 Gaming software that allows users to "walk" through and experience a 3D Aug 12, 2013 12:41 PM building environment rather than passively watching a fly through.
26 WND Aug 12, 2013 12:39 PM
27 None - we are behind in technology Aug 12, 2013 12:38 PM
28 Nothing everybody else is using. Aug 12, 2013 12:21 PM
29 Bluebeam Aug 12, 2013 12:21 PM
30 in-house developed software that annotates AutoCAD drawings - TPAS (tm) - Aug 12, 2013 12:21 PM vertical-access.com/tpas.html
31 NA Aug 12, 2013 12:17 PM
32 We are mixing GIS technology and knowledge with Google Earth tools to create Aug 12, 2013 12:17 PM presentations that allow prospects to view their projects in a unique demonstration using aerial imagery, 3D models, fly throughs, elevation profiles, etc.
33 Apple products/software Aug 12, 2013 12:10 PM
34 none Aug 12, 2013 12:09 PM
35 None Aug 12, 2013 12:05 PM
36 none Aug 12, 2013 12:05 PM
37 I don't know Aug 12, 2013 12:04 PM
38 none are unique to our industry, firm, or location Aug 12, 2013 12:03 PM
39 U-pointer (used to collaborate when in the field) Aug 12, 2013 12:03 PM
40 N/A - Aug 12, 2013 12:01 PM
41 3D Laser Scanner Aug 12, 2013 11:57 AM
42 None Aug 12, 2013 11:56 AM
43 None. Aug 12, 2013 11:55 AM
44 NA Aug 12, 2013 11:52 AM
45 no comment Aug 12, 2013 11:50 AM
46 InFocus Mondopad - Interactive touchscreen technology with built-in video Aug 12, 2013 11:49 AM conferencing
150 of 204 Page 1, Q41. Has your firm developed an app that is marketed to clients?
1 Mobile app for the company to locate our lodges on GPS coordinates and review Aug 23, 2013 11:59 AM features.
2 No, but... We've developed an app, but not yet shared it with clients. That's a Aug 21, 2013 7:44 AM goal for later this year.
3 we've developed software/apps for utility data management (work order Aug 16, 2013 10:30 PM systems, lab management systems, etc.).
4 Rapid Damage Assessment App that allows emergency responders (city or Aug 14, 2013 3:16 PM county staff) to document conditions after a disaster and quickly prepare and submit FEMA documentation to secure funding for clean-up.
5 QR-based facility management application Aug 13, 2013 3:09 PM
6 Healthcare is 40% of our business - we have an app for tracking state required Aug 12, 2013 6:20 PM review dates.
7 We created a special app for a conference that allowed people to see the state Aug 12, 2013 6:16 PM agency's calendar.
8 Firm developed a proprietary app that we use for our transportation clients Aug 12, 2013 3:42 PM
9 in the process Aug 12, 2013 12:39 PM
10 we have built an app for one of our clients that they use for marketing purposes Aug 12, 2013 12:06 PM
11 Utility mapping technology, called Landmark. Aug 12, 2013 11:50 AM
12 Colliers to show available properties Aug 12, 2013 11:47 AM
151 of 204 152 of 204 Page 1, Q43. If yes, what is included in that line item?
1 iPads, computers, software in the cloud Aug 16, 2013 2:53 PM
2 NOt sure, I think it is new. Aug 15, 2013 5:01 PM
3 Computers, software, training Aug 14, 2013 5:08 PM
4 hardware Aug 14, 2013 2:43 PM
5 Vision fees Aug 14, 2013 10:18 AM
6 Copier Aug 13, 2013 4:33 PM
7 Services provided by 2x4 technologies, our in-house technology solutions Aug 13, 2013 2:00 PM provider.
8 computer hardware and software Aug 13, 2013 10:31 AM
9 Just a line for Deltek vision Aug 13, 2013 8:30 AM
10 Software, printer, proposal production equipment. Aug 12, 2013 6:43 PM
11 computers, software licenses, hardware Aug 12, 2013 3:58 PM
12 Email marketing/surveys, website development/hosting/maintenance, CRM Aug 12, 2013 3:32 PM subscription, social media
13 software upgrades, devices Aug 12, 2013 2:37 PM
14 100% transition to tablet devices (e.g. iPads) Aug 12, 2013 2:15 PM
15 not entirely sure...everything tech related Aug 12, 2013 1:46 PM
16 any technology-based item we use for marketing efforts (including iPads, Aug 12, 2013 1:26 PM conference materials, etc...)
17 software, hardware Aug 12, 2013 12:41 PM
18 No it is separate Aug 12, 2013 12:39 PM
19 N/A Aug 12, 2013 12:38 PM
20 Salesforce, website maintenance, equipment Aug 12, 2013 12:18 PM
21 Software acqusiiton and consulting for the software implementtation and training Aug 12, 2013 12:05 PM
22 computer upgrades, software licenses. Aug 12, 2013 12:05 PM
23 I don't know Aug 12, 2013 12:04 PM
24 Social media, CRM, interactive ads, Google AdWords Aug 12, 2013 12:03 PM
25 new hardware/software Aug 12, 2013 12:01 PM
26 presentation technologies Aug 12, 2013 11:56 AM
153 of 204 Page 1, Q43. If yes, what is included in that line item?
27 Software purchases Aug 12, 2013 11:50 AM
28 All technology related items: software, devices, subscriptions to cloud services Aug 12, 2013 11:37 AM
Page 1, Q44. What is your 2013 technology budget?
1 Owner of company does not budget nor disclose any financial information except Aug 13, 2013 10:33 AM for annual gross revenue.
2 Do not have a technology budget Aug 12, 2013 3:48 PM
3 don't have one Aug 12, 2013 2:09 PM
4 no budget for this - purchases made as needed Aug 12, 2013 12:21 PM
5 As a small firm, we allocate funds for technology as they become available. Aug 12, 2013 12:06 PM
6 Our budgets are based on need and anticipated ROI Aug 12, 2013 12:05 PM
154 of 204 155 of 204 Page 1, Q45. Does your firm have a dedicated marketing technology position?
1 we have a department that develops and markets technology tools Aug 21, 2013 9:31 AM
2 Manager - Digital Media Aug 21, 2013 7:00 AM
3 Marketing Systems Manager Aug 16, 2013 12:04 PM
4 Visual Communications Specialist Aug 15, 2013 5:01 PM
5 Media Services Manager Aug 15, 2013 4:18 PM
6 No but our Director of Business Development and Marketing interacts, plans, Aug 14, 2013 2:43 PM and strategizes with our Director of IT
7 Deltek Vision Administrator Aug 14, 2013 10:18 AM
8 Outside subcontracted technical support firm Aug 14, 2013 9:54 AM
9 part-time/on-call Aug 13, 2013 7:39 PM
10 I would love one! Aug 13, 2013 8:30 AM
11 We currently have a Digital Editor in charge of the website, and are also hoping Aug 12, 2013 4:55 PM to get a Digital Media Coordinator.
12 We have a whole group of Information Management Specialists. Aug 12, 2013 1:46 PM
13 It is an expande IT position Aug 12, 2013 12:44 PM
14 Marketing Director Aug 12, 2013 12:21 PM
15 IT Manager Aug 12, 2013 12:05 PM
16 Assistant Director of Marketing Aug 12, 2013 12:01 PM
17 Webmaster Aug 12, 2013 11:57 AM
18 IT Manager Aug 12, 2013 11:50 AM
156 of 204 Page 1, Q46. WEB SITE: Is your corporate Web site:
1 in transition now Aug 21, 2013 9:31 AM
2 A hybrid. Portions are Access database, others are PHP/HTML updates. Aug 19, 2013 1:55 PM
3 I think Aug 17, 2013 2:05 PM
4 It's awful - flash based piece of poo. Aug 16, 2013 3:36 PM
5 Drupal Aug 16, 2013 12:04 PM
6 Designed using WordPress Aug 13, 2013 1:34 PM
7 Word Press Aug 13, 2013 12:29 PM
8 not sure, think it is websphere? Aug 13, 2013 10:31 AM
9 sadly Flash Aug 12, 2013 5:55 PM
10 Independent platform Aug 12, 2013 5:42 PM
11 i don't know - we use squarespace.com Aug 12, 2013 2:09 PM
12 I do not know the difference or the answer. Aug 12, 2013 1:46 PM
13 we use Concrete CMS Aug 12, 2013 12:10 PM
14 We use Wordpress Aug 12, 2013 12:03 PM
15 getting redeisgned to CMS as we speak Aug 12, 2013 12:00 PM
16 half html and half content management system Aug 12, 2013 11:56 AM
17 Word Press Aug 12, 2013 11:53 AM
157 of 204 158 of 204 Page 1, Q48. If yes, which CMS are you transitioning to?
1 currently have Concrete 5, but transitioning Aug 21, 2013 9:31 AM
2 Still planning. Possibly Wordpress. Aug 19, 2013 1:55 PM
3 We are TBD - launching our redevelopment project in Jan 2014 Aug 16, 2013 3:36 PM
4 custom Aug 14, 2013 3:16 PM
5 not sure off the top of my head Aug 14, 2013 2:43 PM
6 Custom Aug 14, 2013 9:54 AM
7 recently transitioned to Wordpress from HTML Aug 13, 2013 3:09 PM
8 We already use Wordpress Aug 13, 2013 2:00 PM
9 Not Applicable Aug 13, 2013 1:29 PM
10 That is pending. Look hard at Joomla. Aug 12, 2013 6:43 PM
11 not sure yet Aug 12, 2013 5:28 PM
12 Ruby on Rails Aug 12, 2013 1:26 PM
13 N/A Aug 12, 2013 12:38 PM
14 N/A Aug 12, 2013 12:21 PM
15 have not yet decided Aug 12, 2013 11:56 AM
16 Not sure yet Aug 12, 2013 11:50 AM
17 Already using Wordpress and others Aug 12, 2013 11:49 AM
18 Haven't decided yet. Aug 12, 2013 11:44 AM
19 custom Aug 12, 2013 11:42 AM
159 of 204 160 of 204 Page 1, Q51. SEO: What tools do you use for search engine optimization (check all that apply)?
1 none Aug 23, 2013 11:17 AM
2 we have a SEO firm, so not sure of it all Aug 21, 2013 9:31 AM
3 custom Aug 14, 2013 9:54 AM
4 possibly others of which I am unaware Aug 13, 2013 3:09 PM
5 None Aug 13, 2013 3:09 PM
6 Not Sure Aug 13, 2013 1:29 PM
7 Don't know. Our web designer (outsourced) does this. Aug 13, 2013 10:33 AM
8 SEO handled at Corporate office by Corporate Communications team; don't Aug 13, 2013 10:31 AM know.
9 Frightening, I don't know! Aug 12, 2013 11:49 PM
10 Don't know Aug 12, 2013 6:09 PM
11 not sure Aug 12, 2013 5:28 PM
12 dont know-a consultant set up our website Aug 12, 2013 2:09 PM
13 I do not know Aug 12, 2013 1:46 PM
14 None Aug 12, 2013 12:38 PM
15 none Aug 12, 2013 12:10 PM
16 We have an SEO company that handles this for us, so I am not sure of the Aug 12, 2013 12:06 PM specifics.
17 Unknown Aug 12, 2013 11:56 AM
Page 2, Q52. What marketing metrics are you currently tracking (check all that apply)?
1 Just digging in now with the new firm. Aug 21, 2013 8:53 AM
2 Social Media metrics handled by Corporate Communications Aug 13, 2013 10:40 AM
3 Others track these numbers Aug 12, 2013 1:49 PM
4 We track just about everything you can imagine..to many to mention Aug 12, 2013 12:07 PM
5 Jus Aug 12, 2013 11:50 AM
161 of 204 162 of 204 Page 2, Q53. How do you measure the results of your marketing campaigns?
1 we don't right now Aug 23, 2013 2:05 PM
2 Specific inquiries (phone and email), project opportunities (RFPs), project wins Aug 23, 2013 11:41 AM
3 remains to be seen at new firm Aug 21, 2013 8:53 AM
4 pre and post surveys lead qualification and conversion Aug 20, 2013 5:33 PM
5 none. Aug 19, 2013 2:05 PM
6 Very feebly. Aug 19, 2013 11:57 AM
7 Through Deltek Aug 17, 2013 2:09 PM
8 Tracking, feedback Aug 16, 2013 3:51 PM
9 Number of responses Aug 16, 2013 12:39 PM
10 Varies Aug 15, 2013 5:03 PM
11 varies, but have the ability to breakdown into hours, and cost for select activities Aug 14, 2013 2:47 PM
12 Don't think we do Aug 14, 2013 10:23 AM
13 leads, opportunities Aug 14, 2013 9:56 AM
14 Constant Contact or Business Wire analytics Aug 13, 2013 7:42 PM
15 we don't Aug 13, 2013 4:35 PM
16 any/all items selected in question 52 Aug 13, 2013 3:13 PM
17 Constant Contact Metrics Reports Aug 13, 2013 3:13 PM
18 I am not entirely sure. Aug 13, 2013 2:09 PM
19 Annual gross revenue increases compared to marketing costs. Aug 13, 2013 10:40 AM
20 handled either by Corporate Communications or at the local/regional level. how Aug 13, 2013 10:40 AM measured varies.
21 Not really yet. Plan to in the future using Vision. Aug 13, 2013 8:35 AM
22 Measure the ROI Aug 12, 2013 7:43 PM
23 We're just starting this and do it only once a year. Aug 12, 2013 6:46 PM
24 Number of responses (phone calls, emails, text messages, blog comments etc.) Aug 12, 2013 6:15 PM
25 n/a Aug 12, 2013 5:52 PM
26 In the end, it's all about increasing the quantity and quality of sales, or--in more Aug 12, 2013 3:55 PM designer-friendly terms--project wins.
163 of 204 Page 2, Q53. How do you measure the results of your marketing campaigns?
27 Anecdotally Aug 12, 2013 3:53 PM
28 Many different ways depending on the campaign Aug 12, 2013 3:45 PM
29 Sadly, we don't. Aug 12, 2013 3:19 PM
30 Vertical Response Aug 12, 2013 3:04 PM
31 do not have marketing campaigns Aug 12, 2013 2:12 PM
32 case by case, usually for conferences and leads from those Aug 12, 2013 1:33 PM
33 We measure the results of our marketing campaigns by mentions and interaction Aug 12, 2013 1:31 PM with our clients about the posts/comments
34 by number of responses Aug 12, 2013 1:28 PM
35 This is difficult to do as the buying process is so long and not always directly Aug 12, 2013 12:46 PM related to specific marketing campaigns. We use marketing campaigns to generate awareness and firm recognition. This allows us to start to develop personal relationships.
36 Client feedback Aug 12, 2013 12:43 PM
37 Leads Aug 12, 2013 12:27 PM
38 By the projects we win. Aug 12, 2013 12:26 PM
39 open-rate, direct-responses, teaming invites, project wins Aug 12, 2013 12:25 PM
40 Mail Chimps online system Aug 12, 2013 12:24 PM
41 How many sent vs how many viewed Aug 12, 2013 12:23 PM
42 Revenue, New Client Growth, Repeat Business Aug 12, 2013 12:21 PM
43 through click-through measures. Aug 12, 2013 12:21 PM
44 We just look at how much we are spending on marketing vs how busy we are. Aug 12, 2013 12:14 PM No formal system.
45 reports Aug 12, 2013 12:14 PM
46 Leads/Job opportunities Aug 12, 2013 12:13 PM
47 These depend on the specific CTA for each campaign, more broadly we look at Aug 12, 2013 12:13 PM qualified leads.
48 responses, revenue generated (if we're able to track a lead that came directly Aug 12, 2013 12:11 PM from a campaign).
49 We don't do many targeted marketing campaigns. Aug 12, 2013 12:11 PM
50 Not currently but will be in 2014 Aug 12, 2013 12:08 PM
164 of 204 Page 2, Q53. How do you measure the results of your marketing campaigns?
51 Principals tend only to be interested in measuring the win-to-loss ratios of our Aug 12, 2013 12:08 PM proposal pursuits.
52 Its complicated but we do Aug 12, 2013 12:07 PM
53 # of client interactions as a result Aug 12, 2013 12:06 PM
54 Quarterly Aug 12, 2013 12:05 PM
55 Leads and sales generated Aug 12, 2013 12:03 PM
56 Gut Aug 12, 2013 12:01 PM
57 cost to revenue ratio Aug 12, 2013 12:01 PM
58 Looking for a good tool or system to measure conferences. Aug 12, 2013 12:01 PM
59 We don't locally. I don't know about corporation wide. Aug 12, 2013 11:59 AM
60 against the goals of the campaign Aug 12, 2013 11:59 AM
61 Events: Number of people invited. vs. attended, feedback from Aug 12, 2013 11:59 AM clients/prospects.
62 No metric developed Aug 12, 2013 11:58 AM
63 cost vs price of the winning proposal, time spent analyzed Aug 12, 2013 11:53 AM
64 We currently do not. Aug 12, 2013 11:50 AM
65 MOre hits Aug 12, 2013 11:47 AM
66 We have stopped advertising due to budgets, so all we can track is the amount Aug 12, 2013 11:46 AM of hits to web, social media and our e-newsletter
165 of 204 166 of 204 Page 2, Q54. BUSINESS DEVELOPMENT: What technology is important to your business development efforts?
1 dropbox Aug 23, 2013 2:05 PM
2 CRM, and access to CRM and email via mobile phone Aug 23, 2013 11:41 AM
3 LinkedIn Aug 21, 2013 2:16 PM
4 CRM! Aug 21, 2013 8:53 AM
5 CRM Aug 21, 2013 7:46 AM
6 Android Smartphone and Tablet. Aug 20, 2013 5:33 PM
7 exchange server email contacts sharing Aug 19, 2013 2:05 PM
8 CRM - Cosential: getting everyone on the same page. Aug 19, 2013 11:57 AM
9 Lead tracking with associated revenue stream potential and start and end dates Aug 17, 2013 2:09 PM
10 Outlook, Ajera, Aug 16, 2013 10:33 PM
11 Pipeline, opportunity capture Aug 16, 2013 3:51 PM
12 CRM database Aug 16, 2013 12:39 PM
13 Don't know. Aug 15, 2013 5:03 PM
14 CRM Aug 14, 2013 5:12 PM
15 CRM utilized to track firms efforts and used as a management tool Aug 14, 2013 2:47 PM
16 CRM and Outlook Aug 14, 2013 10:23 AM
17 smartphone Aug 14, 2013 9:56 AM
18 LinkedIn Aug 13, 2013 7:42 PM
19 iPad Aug 13, 2013 4:35 PM
20 CRM, smart phones, etc. Aug 13, 2013 3:13 PM
21 Saleforce Aug 13, 2013 2:45 PM
22 Good reader for the iPad. It allows us to share graphically appealing content with Aug 13, 2013 2:09 PM prospects during meetings.
23 Database systems, Access and BCM; iphone; dropbox; and Adobe creative Aug 13, 2013 10:40 AM suites.
24 CRM system, smart phone, ability to work remotely. Aug 13, 2013 10:40 AM
25 CRM Aug 13, 2013 8:35 AM
26 Deltek Gov Win Aug 12, 2013 7:43 PM
167 of 204 Page 2, Q54. BUSINESS DEVELOPMENT: What technology is important to your business development efforts?
27 Easily and readily available communication tools. Aug 12, 2013 6:46 PM
28 contact management Aug 12, 2013 6:21 PM
29 Internet, email Aug 12, 2013 6:15 PM
30 Excel Aug 12, 2013 5:59 PM
31 We're working on this. Aug 12, 2013 5:52 PM
32 computer for research and humans _ I know it sounds silly but these are the 2 Aug 12, 2013 4:48 PM most valuable things
33 Outlook, ACT, Salesforce, the telephone! I just wish we had one program that Aug 12, 2013 3:55 PM could do it all.
34 Efforts are tracked within Microsoft Word and Excel Aug 12, 2013 3:53 PM
35 Smart phones Aug 12, 2013 3:45 PM
36 CRM to keep up with the life cycle and details of leads and relationships; POPs! Aug 12, 2013 3:41 PM We recently started using Populr.me, which allows us to create micro sites targeted to specific potential clients (ex: We have a POP for potential retail projects, hospitality projects, a general company overview, etc.)
37 our custom app Aug 12, 2013 3:19 PM
38 Social Media Aug 12, 2013 3:01 PM
39 iPad Aug 12, 2013 2:57 PM
40 face to face works best Aug 12, 2013 2:12 PM
41 unsure Aug 12, 2013 1:33 PM
42 our online portfolio Aug 12, 2013 1:31 PM
43 communication tools - android phone, constant contact Aug 12, 2013 1:28 PM
44 CRM software Aug 12, 2013 1:21 PM
45 Cloud Computing, Desktop Publishing, CRM software, Mobile Technology Aug 12, 2013 12:46 PM
46 Deltek Vision Aug 12, 2013 12:30 PM
47 Microsoft Dynamics Aug 12, 2013 12:27 PM
48 Lead generation subscription services. Aug 12, 2013 12:26 PM
49 Google alerts, lead subscription services, internet search, web-based contact Aug 12, 2013 12:25 PM management
50 Email, CRM Aug 12, 2013 12:23 PM
168 of 204 Page 2, Q54. BUSINESS DEVELOPMENT: What technology is important to your business development efforts?
51 CRM Aug 12, 2013 12:21 PM
52 Email, phone, vehicle Aug 12, 2013 12:21 PM
53 CRM Aug 12, 2013 12:15 PM
54 Excel and Cosential Aug 12, 2013 12:14 PM
55 CRM, procurement websites, social media websites, business news links, Aug 12, 2013 12:14 PM internal records in databases,
56 Photostream, iPad, iPhone, Cloud Aug 12, 2013 12:13 PM
57 CRM Aug 12, 2013 12:11 PM
58 CRM Systems Aug 12, 2013 12:08 PM
59 Deltek Vision Aug 12, 2013 12:07 PM
60 Availability of product information at fingertips via tablets and manufacturing tech Aug 12, 2013 12:07 PM (we build it and sell it)
61 not sure Aug 12, 2013 12:06 PM
62 CRM, iPad Aug 12, 2013 12:05 PM
63 Video presentations saved to flash drive to pass out to prospective clients Aug 12, 2013 12:03 PM
64 iPad (for communicating / researching on the go) Aug 12, 2013 12:03 PM
65 CRM, email Aug 12, 2013 12:01 PM
66 CRM Aug 12, 2013 12:01 PM
67 internet/website and email Aug 12, 2013 12:01 PM
68 Nothing at this point. Still old-school. Aug 12, 2013 11:59 AM
69 CRM and presentation software Aug 12, 2013 11:59 AM
70 CRM is most important to track people and projects. Aug 12, 2013 11:59 AM
71 Vision, Indesign Aug 12, 2013 11:56 AM
72 Databases Aug 12, 2013 11:53 AM
73 CRM Aug 12, 2013 11:48 AM
74 Deltek Vision. Aug 12, 2013 11:48 AM
75 LinkdIn Aug 12, 2013 11:47 AM
76 A custom database built a few years back and excel. Aug 12, 2013 11:46 AM
169 of 204 170 of 204 Page 2, Q55. What tools do you use for client feedback and other surveys (check all that apply)?
1 Our own survey Aug 23, 2013 11:24 AM
2 Handle it low-tech. Taking notes, listening well Aug 21, 2013 8:53 AM
3 SurveyGizmo Aug 21, 2013 7:46 AM
4 JotForm.com Aug 19, 2013 2:05 PM
5 client satisfaction interviews Aug 14, 2013 3:19 PM
6 And sometimes the old fashion way . . .call and ask Aug 14, 2013 2:47 PM
7 Client report card; third party interview Aug 14, 2013 1:00 PM
8 Cosential will have one soon that we will use Aug 14, 2013 9:56 AM
9 Cosential's "Sammy" Aug 13, 2013 1:32 PM
10 I call clients and debrief. Aug 13, 2013 10:40 AM
11 We have a nationwide internally developed client feedback program. Aug 13, 2013 10:40 AM
12 We're working on this. Aug 12, 2013 5:52 PM
13 Via a client satisfaction form generated in-house Aug 12, 2013 3:53 PM
14 Emma Aug 12, 2013 3:41 PM
15 Client Interviews Aug 12, 2013 3:01 PM
16 Internal corporate survey Aug 12, 2013 1:14 PM
17 Personal interviews Aug 12, 2013 12:43 PM
18 We use Emma to request feedback Aug 12, 2013 12:18 PM
19 debrief interviews, we also use this to gain testimonials Aug 12, 2013 12:13 PM
20 inhouse surveys; out of house - personal questions Aug 12, 2013 12:07 PM
21 Outside consultant Aug 12, 2013 12:06 PM
22 Self design survey, interactive pdf Aug 12, 2013 12:02 PM
23 Unknown, done by corporate Aug 12, 2013 11:59 AM
24 Cosential's Sammy Aug 12, 2013 11:48 AM
25 Survey Gizmo Aug 12, 2013 11:48 AM
26 custom surveys Aug 12, 2013 11:44 AM
27 Cosential Sammy, Adobe FormsCentral Aug 12, 2013 11:39 AM
171 of 204 172 of 204 Page 2, Q56. If you are using any survey tools, please share the pros and cons you have encountered (include the product name):
1 Survey Monkey - easy to use. Quick. Trusted by recipients. Aug 20, 2013 5:33 PM
2 JotForm.com. Pros: Low service cost. Free for 100 responses per month. Easy Aug 19, 2013 2:05 PM creation and easy reporting (download excel or sort online). Cloud-based storage. Cons: Formatting is limited in function. Some complex logic is needed for complex surveys. Code is restricted to embedding in website (either theirs or yours) and not able to embed in MailChimp emails (though MailChimp has simple survey codes that you can use).
3 They seem time consuming and expensive; only occur quarterly. However, they Aug 14, 2013 1:00 PM are very personalized as they are personal interviews.
4 Survey Monkey is good and people know it. Aug 12, 2013 6:46 PM
5 I believe any survey that is not in-person (at least on the phone, if not an actual Aug 12, 2013 6:15 PM visit), probably isn't worth the time it took to develop and email it.
6 Survey Monkey is easy! Aug 12, 2013 12:27 PM
7 Survey Monkey - minimal use Aug 12, 2013 12:21 PM
8 Survey Monkey has worked well. Aug 12, 2013 12:14 PM
9 n/a Aug 12, 2013 12:14 PM
10 survey monkey is easy to use. Aug 12, 2013 12:13 PM
11 Survey Monkey is awful, but its free. So we get some valuable information from Aug 12, 2013 12:07 PM it.
12 No cons - liked product Aug 12, 2013 12:06 PM
13 I find survey monkey easy to use. I would like more integration with email (mail Aug 12, 2013 12:03 PM chimp). The current integration option doesn't allow for enough custom branding.
14 Easy to personalize the pdf, Aug 12, 2013 12:02 PM
15 we use Survey Monkey for internal surveys. Client surveys are conducted by Aug 12, 2013 12:01 PM mailing or in person.
16 easy to use; easy to score Aug 12, 2013 11:59 AM
17 Survey Monkey - easy to use. Aug 12, 2013 11:56 AM
18 Survey Gizmo is Easy to use, fairly priced, and easy to track and report from. Aug 12, 2013 11:48 AM
173 of 204 Page 2, Q58. What tools do you use to host webinars?
1 Polycom Aug 23, 2013 11:24 AM
2 JoinMe.com Aug 19, 2013 2:05 PM
3 Live Meeting? Aug 13, 2013 3:27 PM
4 Live Meeting Aug 13, 2013 2:45 PM
5 Skype Aug 13, 2013 2:09 PM
6 Don't know Aug 12, 2013 6:15 PM
7 Not sure Aug 12, 2013 1:36 PM
8 GoToMeeting (we just do very small webinars, mostly for training on CMSs on Aug 12, 2013 12:18 PM new websites we build)
9 Join.me Aug 12, 2013 12:13 PM
10 any meeting Aug 12, 2013 12:07 PM
11 Lync Aug 12, 2013 12:01 PM
12 MeetingBurner Aug 12, 2013 11:39 AM
174 of 204 Page 2, Q59. If you are using any webinar tools, please share the pros and cons you have encountered (include the product name):
1 JoinMe.com. Pros: Free desktop sharing. No installation needed. Cons: costs Aug 19, 2013 2:05 PM money to get a conference call number. Some confusion for non-technical people to understand and get it to work.
2 They don't always work. Aug 14, 2013 1:00 PM
3 WebEx: Works well Aug 14, 2013 10:23 AM
4 We love the ability to skype with our clients and do client walk-throughs to show Aug 13, 2013 2:09 PM the progress on projects. This allows the client to be flexible.
5 Adobe Connect: Pro: Pretty adaptable, easy connection, quality service; Con: Aug 12, 2013 6:21 PM Not extremely user friendly
6 n/a Aug 12, 2013 5:52 PM
7 All are easy Aug 12, 2013 12:27 PM
8 GoToMeeting works fine for small groups. Aug 12, 2013 12:18 PM
9 n/a Aug 12, 2013 12:14 PM
10 WebEx Pro: offers a lot of bells and whistles and they come in hand once in a Aug 12, 2013 12:13 PM while. Con: not user friendly, takes too long to set up a webinar Join.me Pro: free, very easy to use. One click and you are running a webinar with a link you can share.
11 Have not found one example of a fairly priced webinar option that actually works Aug 12, 2013 12:07 PM properly. GoTo has been fairly reliable but still has problems.
12 GoToWebinar is easy to use, and it works with no issues. Aug 12, 2013 11:59 AM
13 NA Aug 12, 2013 11:56 AM
175 of 204 176 of 204 Page 2, Q61. If yes, how do you incorporate video into your marketing efforts?
1 Postin to website, blogs, LinkedIn, Twitter Aug 23, 2013 11:41 AM
2 We host in house concerts, which we Live Stream adn then post to YouTube. Aug 22, 2013 10:52 AM
3 you tube and trade pubs Aug 21, 2013 9:32 AM
4 Post on YouTube, embed on Website Aug 21, 2013 7:46 AM
5 Specific Interviews on;y Aug 17, 2013 2:09 PM
6 software demo videos on our website Aug 16, 2013 10:33 PM
7 Custom presentations, project wrap ups Aug 16, 2013 3:51 PM
8 through social media, presentations, website integration, etc. Aug 16, 2013 12:06 PM
9 We want to, but the cost has been prohibitive. Aug 16, 2013 12:01 PM
10 Website vidoes showcase our leaders. Aug 15, 2013 4:22 PM
11 YouTube Channel that feeds the videos to our new website that will be launching Aug 14, 2013 5:12 PM this month.
12 website Aug 14, 2013 3:19 PM
13 TBD in the near future. In the planning stages of using video for a campaign Aug 14, 2013 2:47 PM early in 2014
14 sometimes incorporate into powerpoint. Aug 14, 2013 1:00 PM
15 It's on our website Aug 14, 2013 10:23 AM
16 Links to videos of seminars we've held, client testimonials, etc. Aug 14, 2013 8:21 AM
17 On website and other social media Aug 13, 2013 7:42 PM
18 client testimonials in presentations, and project and technology videos on our Aug 13, 2013 3:13 PM website
19 Primarily client testimonials. Aug 13, 2013 2:09 PM
20 url to a youtube video on a postcard Aug 13, 2013 1:38 PM
21 Project progress Aug 13, 2013 12:32 PM
22 Links in client newsletter, links on website, emails with links, video in Aug 13, 2013 10:40 AM presentations, video for employee communications, etc.
23 YouTube, incorporate link into marketing materials Aug 13, 2013 1:51 AM
24 We use them on our website Aug 12, 2013 8:12 PM
25 Tradeshow and other events Aug 12, 2013 7:43 PM
177 of 204 Page 2, Q61. If yes, how do you incorporate video into your marketing efforts?
26 n/a Aug 12, 2013 5:52 PM
27 website and social media Aug 12, 2013 4:48 PM
28 Into select presentations and up on social media. Aug 12, 2013 3:55 PM
29 Only for special occasions. Aug 12, 2013 3:46 PM
30 Are just starting to Aug 12, 2013 3:45 PM
31 We don't currently use videos, but this is something we plan on doing. We are Aug 12, 2013 3:41 PM evaluating our website and how it needs to change for better viewing on mobile devices and would like to incorporate video testimonials, which would also be used for our POPs. We would use out of house videography and production.
32 We use client testimonial videos in our RFPs as references and post them to our Aug 12, 2013 3:19 PM blog.
33 at beginning of lunch and learn presentations Aug 12, 2013 3:04 PM
34 Generally posted on our social media outlets only. Aug 12, 2013 2:45 PM
35 YouTube Aug 12, 2013 1:49 PM
36 videos linked to website Aug 12, 2013 1:44 PM
37 on our website, our social media Aug 12, 2013 1:31 PM
38 We have several client testimonials available on our web site (they are hosted on Aug 12, 2013 1:19 PM YouTube).
39 not well Aug 12, 2013 1:07 PM
40 Mostly with fly throughs of projects Aug 12, 2013 12:46 PM
41 Through website. Aug 12, 2013 12:30 PM
42 Facebook and LinkedIn via youtube Aug 12, 2013 12:28 PM
43 N/A Aug 12, 2013 12:26 PM
44 Use project videos and borrowed "general industry" video on website Aug 12, 2013 12:21 PM
45 through our website Aug 12, 2013 12:21 PM
46 We have created several client testimonial videos which we feature on our Aug 12, 2013 12:18 PM website. We have also featured them in Blog posts, email marketing, and included links to them in responses to RFPs.
47 Attach to firm profile for conferences, link to web page, linked in, facebook Aug 12, 2013 12:16 PM
48 n/a Aug 12, 2013 12:14 PM
49 YouTube, Email Campaigns, Website Aug 12, 2013 12:13 PM
178 of 204 Page 2, Q61. If yes, how do you incorporate video into your marketing efforts?
50 We create overview videos for service sectors that feature PMs. QR codes are Aug 12, 2013 12:11 PM generated to add to proposals and on resumes.
51 Created as 'bonus' material for our newsletter content and used internally to Aug 12, 2013 12:11 PM promote our Strategic Plan and Safety program
52 Occasionally link to a video with holiday greetings Aug 12, 2013 12:07 PM
53 Virtually every marketing campaign has some form of video present...something Aug 12, 2013 12:07 PM is made in house to accompany the campaign. Or we have a videographer to make a more professional video when it is necessary or called for.
54 We save video presentations to flash drives and give out to prospective clients; Aug 12, 2013 12:03 PM videos are played at conferences where we exhibit on a loop against a screen.
55 annual meeting; embed in presentations; website Aug 12, 2013 12:01 PM
56 Interview presentations Aug 12, 2013 11:59 AM
57 NA Aug 12, 2013 11:56 AM
58 include in presentation or have it run continuously at trade show. Aug 12, 2013 11:50 AM
59 E-newsletter, website Aug 12, 2013 11:49 AM
60 in our website Aug 12, 2013 11:47 AM
61 They are posted on the website and on YouTube. Aug 12, 2013 11:47 AM
62 Website and links in e-newsletters Aug 12, 2013 11:46 AM
63 Used for internal presenations and client presentations. Used on the website. Aug 12, 2013 11:40 AM
179 of 204 Page 2, Q63. What metrics do you measure in regard to video?
1 Not Applicable Aug 13, 2013 1:32 PM
2 Corporate Communications measures who views videos via our website and Aug 13, 2013 10:40 AM client newsletter
3 None Aug 12, 2013 4:43 PM
4 Views Aug 12, 2013 3:19 PM
5 N/A Aug 12, 2013 12:26 PM
6 We look at video as a way of boosting SEO as well as overall brand boosting Aug 12, 2013 12:18 PM and awareness.
7 n/a Aug 12, 2013 12:14 PM
8 views Aug 12, 2013 12:11 PM
9 Unknown Aug 12, 2013 11:59 AM
10 Not measured as of yet. Aug 12, 2013 11:46 AM
Page 2, Q65. Please choose up to 5 technology topics you would like to see the SMPS Technology Committee address in support of your work as a professional services marketer/business developer:
1 Video for Communication and the Database to desk top publishing. Aug 16, 2013 12:01 PM
2 Visualization software Aug 15, 2013 4:22 PM
3 Managing email Aug 13, 2013 3:13 PM
4 ...to include email signature updating with proper formatting. Aug 12, 2013 3:04 PM
5 Tracking ROI on initiatives Aug 12, 2013 1:19 PM
6 Ways to measure ROI for conferences Aug 12, 2013 12:01 PM
7 app development and use in AEC firms Aug 12, 2013 11:59 AM
180 of 204 181 of 204 Page 2, Q66. Please provide any comments/suggestions regarding technology that you would like to share with the SMPS Technology Committee.
1 Website design that is easily manageable by a non-technical person Aug 23, 2013 2:05 PM
2 Social media has been around for over 10 years. We don't want outdated info for Aug 19, 2013 2:05 PM novices. We want down and dirty; how do we use it to get our results. This varies among primes and subconsultants. What are actual examples of good use for both types of A/E/C firms. What can we do now and how can we present this to a firm's principals to understand our reasoning for wanting to use social media for brand awareness, community outreach, etc. to change the mind of social-media- shy principals.
3 How does a small firm financially manage the costs associated with the Aug 13, 2013 10:40 AM technology required for doing business in the AEC industry today? Both for labor costs and product costs.
4 Thanks for leading the survey - looking forward to seeing the results and learning Aug 13, 2013 10:40 AM more.
5 Can we use the size and buying power of SMPS to get memer-only discounted Aug 13, 2013 8:35 AM pricing? Also, can SMPS national encourage vendors, technology companies to present and/or sponsor local chapter programs? Another idea could be using the local chapters has test-beds/beta users for new technologies (apps, software, etc.) for chapter business for free/in-kind services. If we had a chance to use it to make our volunteer lives easier, then we would be the biggest advocates for our firms to purchase.
6 I'd like to see a discussion of less expensive alternatives to expensive standard Aug 12, 2013 6:15 PM tools such as InDesign.
7 I know a lot of people will want design advice, but marketers often don't receive Aug 12, 2013 5:52 PM information regarding the products they're writing about in proposals, therefore, this would be very beneficial. Also, there doesn't seem to be any clear, unbiased information on what type of CRM database will work for various-sized firms. It would be great to get an idea of all of the primary software/hardware that people use, their recommendations, and estimated costs. Furthermore, whether or not accounting is a part of this and how we can improve integration.
8 some AEC firms like engineering firms are loathe to spend on new technology Aug 12, 2013 1:33 PM for Marketing. We could use programs and tools to show benefits of these to the Marketing of our firms with back up on ROI
9 Person to person relationship building is still the best form of generating Aug 12, 2013 12:26 PM business in our industry.
10 I am developing a talk on the importance of taking websites mobile. The talk Aug 12, 2013 12:18 PM addresses the differences in the three main technologies: Mobile Optimization, Responsive Design, and Mobile Apps. I would be happy to present this talk to SMPS members. Please let me know if this would be of interest.
11 Your survey didn't mention technology use for market research. Aug 12, 2013 12:01 PM
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