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Los Angeles County Metropolitan Transportation Authority Community Advisory Council – General Assembly Meeting Meeting Agenda Wednesday, August 25, 2021 l 6:00 PM Virtual Online Meeting To join Virtually: Join from PC, Mac, Linux, iOS, or Android: bit.ly/cacgeneralmtg For Telephone Access Dial: 669.900.9128 -OR- 888.788.0099 (Toll-free) Meeting ID: 926 2570 0314 Passcode: 426833 Submit your comments by 5 p.m. the day prior at: https://metrola.wufoo.com/forms/q13333191xyprxi/ Or, send via Office Mail to: Metro CAC: One Gateway Plaza MS: 99-13-1 Los Angeles, CA 90012 Please include the meeting date and agenda item number in your correspondence. Submit your written public comments or documentation as soon as possible but no later than 5 p.m. the day before the scheduled meeting. *Online Chat feature will be available during the meeting. All CAC Agendas are available on the Metro Website: www.metro.net PHONE CONTROLS FOR TELEPHONE DIAL-IN PARTICIPANTS: Public participants joining via phone only will be muted. If you would like to submit a public comment, please use the following commands on your phone’s dial pad: • *6 (Star Six) – Mute/Unmute • *9 (Star Nine) – Raise Hand. Please use the raise hand function during the agenda item you would like to comment. Public comments will be accepted in the order received. ADA REQUIREMENTS: Upon request, sign language interpretation, materials in alternative formats and other accommodations are available to the public for MTA sponsored meetings and events. LIMITED ENGLISH PROFICIENCY: Upon request, interpreters are available to the public for MTA sponsored meetings and events. Agendas and minutes will also be made available in other languages upon request. All requests for reasonable accommodations, interpretation services and materials in other languages must be made at least three working days (72 hours) in advance of the scheduled meeting date. Please submit requests by calling (213) 922-4600 between 8 a.m. and 5 p.m., Monday through Friday. Our TDD line is (800) 252-9040. Individuals with hearing or speech impairment may use California Relay Service 711 + Metro phone number. Para más información de Metro en español, por favor llame al número que aparece a continuación: 323- 466-3876 Մետրոյի մասին հայերեն լեզվով տեղեկություններ ստանալու համար, խնդրում ենք զանգահարել այս հեռախոսահամարով՝ 323-466-3876 Для получения информации о Metro на русском языке, пожалуйста, позвоните по указанному ниже телефонному номеру: 323-466-3876 需要都会运输局的(语言名称)资料, 请拨打以下电话号码: 323-466-3876 Metroに関する日本語での情報は、以下の電話番号でお問い合わせください:323-466-3876 ส ำหรบั ขอ้ มลู เกยี่ วกบั รถโดยสำรเมโทรเป็ นภำษำ [ไทย] กรุณำตดิ ตอ่ ทหี่ มำยเลขโทรศพั ทด์ ำ้ นล่ำง: 323-466-3876 메트로(Metro) 정보를 [한국어]로 알아보시려면, 아래 번호로 전화하십시오: 323-466-3876 Để biết thông tin về Metro bằng tiếng Việt, vui lòng gọi số điện thoại dưới đây: 323-466-3876 Councilmembers: Hank Fung, Chair Darrell Clarke, Vice Chair Brian Bowens, Secretary David Lara Tony Banash, Chair Emeritus Anna Martin Alissa Davis Bernstein Keith Martin Greg Anderson Jazmin Ortega Tammy Ashton James Askew Anne Reid Michael Conrad Wally Shidler Russ Davies Dalila Sotelo Chris Wilson Bob Wolfe Agenda 1. Call to Order: Pledge of Allegiance, Introductions (5 min) 2. Approve Gen. Assembly July 28th Mtg. Minutes (Attachment A) (3 min) (Action) 3. Metro’s Customer Experience Plan- Latest Updates (Attachment B) (40 min.) 4. Metro CAC “Visioning” Session & related resources (Metro’s Board Chair’s “Open Letter”; CAC Chair’s Report; and other tools provided in Attachment C) (40 min.): 5. Reminder from Chair to CAC Members to pursue re-appointment by active voting Metro Board Director if former appointer has left Metro Board. CAC Chair is available to help CAC Members who wish to seek re-appointment. Reminder to email staff back in response to Council request to confirm contact information. (3 min) 6. CAC Requested Follow-up Items (Attachment D) (5 min.) 7. Open Discussion for CAC Members (5 min.) 8. Public Comment, Non-Agenda Items (2 min. per speaker) 9. Consider items not on posted agenda, including items to be presented and referred to committee members and/or staff; items to be placed on agenda at a future CAC meeting; and items requiring immediate action due to an emergency situation or where the need to take immediate action came to the attention of the CAC subsequent to posting of the agenda. 10. Adjournment PUBLIC COMMENT WILL BE TAKEN AFTER EACH AGENDA ITEM FOR A MAXIMUM OF TWO- MINUTES PER COMMENT. COMMENTS ON NON-AGENDA ITEMS BUT WITHIN THE SUBJECT MATTER JURISDICTION OF THE CAC WILL BE HEARD AT THE END OF AGENDA FOR A MAXIMUM OF TWO-MINUTES PER COMMENT. CAC Members R.S.V.P TO (213) 922-1249. MTA Board Meetings/Agendas | Click here to return to MTA.net home Code of Conduct Adopted on July 23, 2003 • Respect all Citizens’ Advisory Council (CAC) member opinions by not interrupting them to disparage them as to content of opinion or intent of individual member. • When called on during CAC meetings keep within a reasonable timeframe all comments and questions to prevent anyone from dominating the proceedings or in any way preventing the flow of varying opinions. • Strive to conduct meetings in an orderly fashion by staying within agreed to time frames and allowing each member a fair amount of time to speak and ask questions. • Do not in any way disrespect or call into question the credibility of any MTA employee. • Do not make statements attributed to unnamed sources unless the source is identified. *(The Community Advisory Council or CAC is legislatively identified in Pub. Util. Code §13000 et seq. as the Citizens' Advisory Council). ATTACHMENTS ATTACHMENT A July 28, 2021 CAC General Assembly Meeting Minutes Attendees: Fung, Shidler, Davies, Clarke, Harris, Bowens, Banash, K. Martin, Askew, Wolfe, Wilson, Bernstein CAC Support Staff: M. Arroyo, D. Valentino. Draft mtg. minutes, C. Sanchez. Public: Dana Gabbard 6 PM 1. Call to Order: Pledge of Allegiance, Introductions (5 min) 2. Approve Gen. Assembly June 23rd Mtg. Minutes (Attachment A) (3 min) (Action) Motion by Shidler and seconded by Wilson. The motion for minutes passes unanimously. 3. Metro’s Street Safety Policy Overview/Updates (Attachment B) (40 min.) Mark Vallianatos presented on Metro Street Safety Policy. Banash: What are the demographics on handicap people? o Vallianatos: We have engaged with informal and formal advisory bodies from Metro with these types of concerns and received good input from them. Also, we did an equity analysis on the work we have done so far and it reflects any barriers that people with disabilities may face. We may not get to that level of detail, but we can note it down. Askew: Focused on funding. Legacy projects are based on old planning concepts where they want to widen streets. Suggests looking through legacy projects to cancel or redirect funds to make safer streets. o Vallianatos: There was a motion that can add flexibility to highways. We will look through those projects. Harris: Experienced local communities’ desire to revision transportation and worked on transit-oriented development. There have been so many efforts. How do past policies fit into this new program? Or did the past policies not fit the need? Do you need to reimagine it or think something different? o Vallianatos: Yes, it’s one of our challenges. In 2020, in the City of LA, the death stats are increasing. The baseline is bad, but it does not discount all the policies and plans from organized communities. We must craft a strategic plan for Metro. We don’t control the main streets design and speed that will influence safety. Second, we know that not a lot has been done or quite worked out yet. We are also looking into other places that have successful outcomes. If you have specific initiatives, or organizations that focus on community engagement, he would appreciate it if it was added on the survey comment section. K. Martin: Hoping that this effort by Metro will include a lot of community engagement before policies and changes are made. During Ciclavia, he was part of many bike clubs in the South LA area and bikers felt negative about Metro. In this plan, will there be a training program for bus drivers to look out for bike riders? o Vallianatos: All good comments. Since Metro is not changing the streets, it is a little different. There needs to be a culture change and mindset to fairly address this. We are thinking of doing a training program, not sure if it was created, but if not, he will take it back to the group. Banash: Happy to hear that you are taking in the comments from this meeting. I’m disappointed to hear that you do not have the data of handicap people. I would like to connect you to the Disabled Resource Center. o Vallianatos: making note on your comment to add people with disabilities on slide of disparities. Also, please feel free to add your connection onto the survey or send to Metro staff. Wolfe: Did the safety concept include passenger concerns on vehicle safety from crime? There are transit lines that run 24 hours. Transits may go through areas that are not good. Are you thinking of any structural changes to identify those areas? Or ways to increase passenger comfort level in safety? o Vallianatos: That is a challenge for Metro. Our focus will be on risks and collisions. We will look into the links of the type of safety with vehicles and dark lit areas that may persuade people further. Public Comment: Dana Gabbard: There is antagonism between transit riders, drivers and bikers that is a problem.