Mar/AprMar/Apr 2010

Helping Difficult Dogs

Beware the Can Scam

Friends in High Places Creating Appealing Cat Housing

COVER: MICHELLE RILEY/THE HSUS; MONTGOMERY COUNTY ANIMAL RESOURCE CENTER, DAYTON, OHIO process than you might think. think. might you than process asimpler, it’s shorter outcomes—and to better lead can behavior their modifying that is news good The euthanized. being up “unadoptable,” wind some and branded get often Sadly, they socialization. proper lack and high-energy are aggressive, not while who, dogs handle difficult-to- afew least at has shelter Every Touch Soft The 26

shelters and animal welfare groups. groups. welfare animal and shelters toremained local it a mystery animals, helping to be claimed organization 2007. in Central the while But and South in salon tanning and parlor pizza every in to be seemed national animal welfare organization to a donations soliciting canisters The Scam in a Can? 32 >>>>>>

cat colony room, and among its branches actually the centerpiece of the shelter’sfeet high, made of pipes, plywood, and artificial grass. Youcertainly can picture catches your eye: It’s 24

monkeys swinging from it, but it’s adoption. But you don’t need a giant for Animals shelter in Ohio tree to keep your kitties and adopters you’ll find happy felines awaiting

tree at the Angels interested—some basic design

upgrades can work wonders.

The “101” Department, The

p. 39 5 Letterbox Animal Sheltering is a publication of The Humane Society of the United States. 7 Scoop ANIMAL SHELTERING MAGAZINE STAFF Editor As tough economic times continue, pet food Carrie Allan Associate Editor banks help people fill their animals’ bowls; James Hettinger Staff Writer/Copy Editor the Pets for Life NYC program provides Jim Baker counseling to keep people and pets together; Production/Marketing Manager Amy Briggs a Colorado shelter is running on sunshine, n thanks to a socially conscious teenager; Advertising Manager ReNae Vorgert a Yonkers family teams up with Farm Design Sanctuary to save a lamb; artists pick up their Bussolati Associates n paintbrushes to portray shelter animals and Chairman, Board of Directors, Humane Society of the United States benefit their keepers; big cats help little cats MCCAIG/ISTOCK.COM Anita W. Coupe, Esq. in ; and much more. President and CEO, Humane Society of the United States Wayne Pacelle n 24 Coffee Break 49 Shelter Medicine ABOUT THIS MAGAZINE Animal Sheltering (ISSN 0734-3078) is published bimonthly by In your space, you told us about the times Canine influenza virus, which first grabbed The Humane Society of the United States. Our magazine serves the people on the frontlines of animal protection—by offering you’ve come close to losing your cool with headlines in 2004, is back in the spotlight, ­practical expertise, technical know-how, forums for debate, pro- gram profiles, news on the latest research and trends, and a sense a frustrating member of the public, but thanks in part to the release of the first of inspiration and community among those striving to make the world a better place for animals. managed to save a difficult situation by canine influenza vaccine. How concerned Subscription Prices staying calm and polite. should shelters be? What preventive Single-copy subscriptions are $20 each ($25 for subscrib- ers outside the U.S.). Members of Shelter Partners receive a approaches should they take? Miranda 10-percent discount. For information on multiple-copy dis- counts, visit animalsheltering.org. 39 The “101” Department Spindel, the ASPCA’s director of veterinary Circulation Offices To order, renew, change your address, or inquire about A cat adoption space should appeal to outreach, helps separate fact from fiction. other subscription-related issues, visit our website at animalsheltering.org or contact our circulation office: both felines and the people who come to Animal Sheltering P.O. Box 351; Congers, NY 10920-0351 see them. If the space is clean, bright, and 53 Behavior Department 866-512-3111 (toll free) 845-267-3004 (local) 845-267-3478 (fax) interesting for cats, it will please potential For a pet who’s used to being the center of [email protected] Editorial Offices adopters and lead to more cats finding new attention, the arrival of a newborn child can Please send letters to the editor, Coffee Break submissions, and article ideas to: families. Learn how shelters are sprucing up be an upsetting experience. Pets puzzled by Animal Sheltering magazine/HSUS 2100 L St., NW their cat rooms with elements that keep the sudden lack of attention often resort to Washington, DC 20037 202-452-1100 (phone) cats engaged and help them show their inappropriate behavior—which sometimes 301-258-3081 (fax) [email protected] true personalities. has tragic consequences. But some shelters animalsheltering.org are showing expectant parents how to adjust Advertising Information Contact ReNae Vorgert, Animal Sheltering’s advertising manager, 45 Q&A their routines beforehand to make their pets at 701-572-9100 or [email protected]. Job Listings Aristotle claimed that animals do not have baby-ready—and prevent them from being To post a free job announcement, visit animalsheltering.org. much capacity for thought or feeling—but relinquished unnecessarily. Reprint Information We encourage private humane organizations and public animal science has come a long way, baby. Jonathan services agencies to reprint Animal Sheltering articles by HSUS authors in whole or in part, without prior permission, provided Balcombe and Marc Bekoff—leading that the reprinting serves educational purposes in keeping with 60 Off Leash the magazine’s intent. Please credit the article’s author as well as scientists in the growing field of animal Shorty Rossi’s Pit Boss, a new reality show on Animal Sheltering magazine, and send us a copy of the reprinted material. If you are interested in reprinting articles by non-HSUS authors, special permission may be required; e-mail us at ethology—have spent decades studying the Animal Planet, gives viewers a glimpse of pit [email protected]. complex emotional lives of animals, including bull rescue with a little difference. The Small Print The HSUS does not endorse or guarantee any products, services, morality in animal communities and animals’ or vendors mentioned in Animal Sheltering, nor can it be respon- sible for problems with vendors or their products or services. Also, capacity for pleasure. The HSUS reserves the right to reject, at its discretion, any adver- tising. Views expressed by non-HSUS authors are not necessarily those of The HSUS. ©2010 The Humane Society of the United States. All rights reserved.

ED W NT IT RI H P

1 0 Y 0 % G W ER Cert no. SW-COC-002281 IND EN www.NewWindEnergy.com

2 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG

letterbox

101 Spreading the Word The Soft Touch >>>>>>Helping Cats Find Their Happy Place I produce Animals’ Voice magazine for Molding “hard” dogs into “soft” dogs may be easier Towering trees, designer digs—and more modest efforts, too—showcase pets and please people than you think—and it also saves lives By Jim Baker By Melissa Bahleda behavior SPCA Auckland in New Zealand. department Reading your Sept-Oct 2009 issue, I was taken by the great story about Pat Making Babies? First, Make Baby-Ready Pets Shelters help prepare pet-loving expectant parents y T ie By James Hettinger C Parelli, “The Long Way Home” [p. 25]. I Humane So D Humane a an was wondering if you would have any ob- urn/San SPC Diego B L. Co jection to Animals’ Voice running the story a fish-eye view of the “Cataquarium” playroom at the San Diego SPCa and Humane Society. The aquarium-themed room gives cats plenty of things to do, and provides an atmosphere where potential adopters want to linger.

Towering over visitors’ heads, the tree with durable, black plastic netting that desire some “alone time,” prime spots to sun- has become quite an attraction, visible even makes the trunk and branches climbable. bathe, and volunteers to interact with. in a future issue? from the road, turning the heads of drivers The branches terminate in big, green pads “They just love it; they have a great time who pass the Angels for Animals shelter in that are perfect for high-altitude lounging. in there,” Less says. “They climb all over it. Canfield, Ohio. And at first glance, the room does bear But most of the cats that we put in there run “We’ve had all kinds of questions about it. some resemblance to those that zoos set up down when we walk in the room. They’re People [who see it] have asked me if we have to house monkeys. very friendly animals.” Many thanks. primates,” says Diane Less, who co-founded But the tree is orangutan- and chimp- Because the cats dig their space, they’re Angels for Animals in 1990. free. Instead, it serves as the centerpiece of happier and more outgoing. And because the It’s a reasonable question: The large the main cat colony space at the shelter— tree provides such an unusual visual to the - room that holds the tree is the key attrac- and on any given day, it’s the high-altitude shelter’s adoption space, people are drawn Deming hatched an idea for a workshop tion in the shelter’s 13,500-square-foot, $3.5 hangout for between 30 and 40 cats waiting there to meet them.

that would show expectant parents how to pre —Bruce Scott

million Lariccia Animal Center. At 24 feet for homes. Called the Tree of Marie—in honor of mccaig/istock.com is 5-day-old baby—that inspired Jane Deming, pare their pets and keep their newborns safe, tall, the tree is constructed of steel pipes, The space offers plenty of room for its Marie Stilling, a supporter who, on her death then the education director for the Providence with the ultimate goal of reducing bite-related plywood, and artificial grass, and wrapped feline inhabitants, places to go when they in 2002, made a $100,000 bequest designated Founding Father Benjamin Franklin Animal Rescue League, to start a program to injuries and fatalities as well as the number of credited with saying it first: Failing to prepare help new parents keep the peace between pets relinquished on account of children. She Vote in our pet photo contest by March 4! humanesociety.org/photocontest 39 is preparing to fail. their furry “kids” and the hairless one coming got the support of her director and recruited Managing Director This particular “father” probably wasn’t home from the hospital. her friend Katenna Jones, who was then the thinking about pet owners prepping for the Deming heard a radio report of the behaviorist for the Rhode Island SPCA. arrival of a newborn child, but he might as child’s death while she was on vacation. She They created a two-hour seminar—the well have been. thought about all the dogs and cats who get Baby-Ready Pets program—that proved to To successfully bring a child into a house surrendered due to a new baby; when she re- be an immediate hit with local audiences. Regatta Group Publishers with pets, it’s crucial for expectant parents turned to work, she found 16 such cats in her Deming says every class was full. “It’s the - to plan ahead and help their pets adjust to shelter. She also recalled a new mother who, only time I ever presented programs … where new routines well before the baby gets there. in tears, had relinquished a Chesapeake Bay when it was over people hugged us with re Otherwise, the results can be less-than-ideal retriever after the dog scratched her baby’s lief,” she says, noting that people welcomed or even tragic: Parents, overwhelmed by their thighs. “He was just a big, goofy, out-of-con- the chance to discuss their fears related to That’s just a tiny sample of some of our Takapuna, Auckland, New Zealand new responsibilities or fearing for their child’s trol, wonderful dog. And she was so torn, but children and pets. 53 safety, might surrender their pets—or worse her husband said, ‘The dog goes today.’” yet, a pet might injure or even kill an infant. It was just such a tragic incident in Rhode Vote in our pet photo contest by March 4! humanesociety.org/photocontest Island in 2005—in which a family dog killed a recent articles, each one a “dot” in the bigger puzzle we’re all working on. Editor’s note: Yes, please go ahead! We In this issue alone, we’ve got stories to always allow shelters, rescues, and other Remember the coloring books you had as a help you help new parents keep their be- animal welfare groups to reprint our arti- kid? Some were black-and-white drawings loved pets without endangering their kids cles, as long as the purpose is educational where you filled in the hues with crayons, but (the Behavior Department, p. 53), protect and you credit us. It’s one of the services others were more complicated. When you shelter dogs from canine influenza (Shelter we provide to the sheltering commu- opened them, what you saw made no sense: Medicine, p. 49), give you ideas about cat nity, and we hope you’ll use it whenever Dots and numbers were scattered across a housing design that will stimulate the animals it would be helpful. So if your group has page, seemingly at random, creating what and attract adopters (The “101” Department, been highlighted in one of our stories, looked like a clutter of meaningless chaos. p. 39), and figure out ways to give those high- feel free to use it in your newsletter—and But if you dragged your pencil from one energy adolescent dogs the treatment they please send us a copy. If you have any number to the next in the correct order, a need to become better adoption candidates questions or need technical assistance, picture would emerge out of the lines you (“The Soft Touch,” p. 26). contact us at [email protected]. produced: a bear eating honey, a boy chasing Each of our stories is just one dot, one a kite. idea that’s making a difference in one com- PUBLISHED BY THE HUMANE SOCIETY OF THE UNITED STATES It seemed like a kind of magic, at the munity—but some of them may also work for SEPT-OCT 09 time: Something that wasn’t there before, you. And if enough of us draw lines from one

something you hadn’t even imagined, was on number to the next, connecting the dots, we’ll animal services / rescues / shelters the page, produced by your own hand. All create the picture we’ve been dreaming of you had to do was connect the dots. for so many years: A world where no animals Here at Animal Sheltering magazine, we’re are killed due to lack of space. A world where dot gatherers. But the dots we try to put on homeless animals all have safe, comfortable, our pages are stories, stories about different healthy places to stay while they await new

Searching for Missing Pets groups doing good things for the animals in homes. A world where euthanasia will be per- Getting the Grants You Need their communities. An animal control agency formed solely in cases of extreme sickness or Homes for in Indiana that’s figured out how to raise injury—in cases where it’s an act of mercy. Rescued more funds, and thus save more animals. A A world where euthanasia itself is very, very Horses shelter in that makes customer rare—and homeless animals are, too. service a top priority, and thus makes more Help us gather the dots: Tell us your sto- matches. A humane society in South Carolina ries about what’s working in your community, that creates a website where kittens multiply and let us share it with others. Write to us at and crawl across the browser, illustrating the [email protected]. consequences of unrestrained breeding and —Carrie, James, Jim, and Amy the importance of spay/neuter. Animal Sheltering magazine staff

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 5

scoop

Banking on Generosity to Feed Hungry Animals In hard times, pet food pantries supply a lifeline

BY JAMES HETTINGER

Animal Sheltering Online Your magazine isn’t just in print— it’s on the Web, too. Check out this issue’s online extras.

n More answers to this issue’s Coffee Break question are at animalsheltering.org/coffeebreak. n Go to animalsheltering.org/mouth- pieces to download a poster promoting adoption of smaller shelter pets, such as hamsters, rabbits, mice, etc. n Read lesson plans for teaching basic commands to shelter dogs at animalsheltering.org/partners_lessons.

“Here in Oregon, the [economic] cli- MICHAEL SHAY/POLARA STUDIO SHAY/POLARA STUDIO MICHAEL mate is pretty poor, which means that Volunteer Julie Cantowine, left, helps distribute food to a guest at The Pongo Fund Pet our cat food bank is a huge success,” says Food Bank in downtown Portland, Ore. Also on hand are Laura Amiton, second from left, Kathy Covey, public relations manager for of the pet foods retailer Healthy Pets Northwest; and Jon Tingle, right, regional manager for Canidae Pet Foods. the Cat Adoption Team (CAT), a felines- only shelter outside Portland that has op- The hard economic times continue to make it so I can keep my cats.” She says she can’t erated a monthly pet food bank since June it difficult for some families to put food on find work, and her husband is on disability. 2008. CAT distributed 375 pounds of food the table … or in their animals’ bowls. “Sometimes it’s hard just to keep us in food.” in its first month, but by September 2009 To help, dozens of shelters and nonprofit The scene is being repeated in nearly every it was giving out nearly 2,500 pounds— organizations around the country have estab- corner of the nation, from a warehouse in an increase of more than 500 percent. By lished pet food banks—providing free food to downtown Portland, Ore., to a van in Colorado November, CAT had provided area cat own- ease pet owners’ financial burdens and maybe Springs, Colo., and a pet food pantry at a shel- ers with a total of 22,399 pounds of kitten keep family companions in their homes. ter for people in York County, Maine. and cat food. Covey says the numbers have “You guys are a lifesaver,” Donna The food banks vary widely in size, scope, left the CAT staff “just floored.” Messner of Hagerstown, Md., tells food bank and operating methods. They get pallets of CAT’s food bank, staffed by about 10 vol- volunteers as she picks up a bag of cat food food donated from stores and corporations, unteers, operates from noon to 2 p.m. on the at the twice-monthly pet food bank run by and single bags from kind-hearted individu- first Sunday of each month. In the summer, the Humane Society of Washington County. als. Some require proof that their clients re- Covey says people begin lining up as early as An owner of nine cats, she’s part of a steady side in a particular jurisdiction and receive 8:30 a.m., and a few walk roughly a half mile stream of financially challenged people com- government assistance; others will serve from the nearest bus stop. ing to the humane society’s back parking lot whoever shows up. Some serve individuals When the food bank first began, Covey on a cold, cloudy December morning for bags only, while others also provide help to small cautioned her volunteers against making snap of food and litter that volunteers are fetching shelters and rescue groups. But they all re- judgments: The person driving up in a nice from two large trucks. port that they’re tapping a real and growing car, for example, might have bought it before Walking to her car, Messner explains, need in their communities, and keeping busy he got laid off. Clients fill out an application “With the way the economy is, they’ve made largely because of the bad economy. form that asks if they’re receiving financial as-

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 7 [scoop]

sistance, but Covey says for now no proof is Free food takes some of the economic required; she’s convinced that no one is “try- pressure off the family, possibly preventing ing to get free food just to get free food.” animals from becoming a “scapegoat,” per- Families can get a month’s supply of food ceived as siphoning money from the family’s for up to four cats, and are allowed to use the other needs, Jacobsen explains. food bank for five consecutive months before being asked to take two months off. “We’re Giving and Getting a temporary fix,” Covey explains. Michele LaVerdiere, a longtime supporter Owners of cats who aren’t spayed or of Jacobsen’s shelter, began a program in neutered are directed to CAT’s subsidized September 2008 that enables people to do- program and asked to get the operation done nate pet food or money at about eight busi- within a few months, Covey says, “because nesses in the Kennebunk area. The donations we don’t want to feed a breeder.” are transported to the York County Shelter Programs’ Food Pantry, a food bank for hu- Family Matters mans that also serves as the distribution point Several pet food bank organizers say their for LaVerdiere’s pet food pantry. The pet food programs aim to keep animals in the home pantry distributes about 150 to 200 pounds and out of the shelter at a time when fam- of food per week, and has left LaVerdiere ilies—facing everything from home foreclo- marveling at people’s generosity. “When it sures to rising veterinary bills—might consider comes to giving for children and pets,” she giving up their pets. says, “people are amazingly generous.”

JAMES HETTINGER/THEJAMES HSUS “We’re just trying to keep the families Larry Chusid, founder and executive di- together during this time,” says Christine rector of The Pongo Fund Pet Food Bank, Marie Wampler, left, a volunteer at the Humane Society of Washington County’s Wiersema, development director for the which operates from a warehouse in down- food bank in Maryland, chats with Donna Idaho Humane Society, which began a pet town Portland, Ore., says he is dumbstruck Messner of Hagerstown, Md., who says the food she receives from the program has food pantry in fall 2008 amid reports of by the donations of high-quality food his enabled her to keep her nine cats. families relinquishing their pets because of program has received from manufacturers economic struggles, and even some seniors Canidae and Dogswell. “It’s more than great. feeding their Meals on Wheels meals to their It’s necessary,” Chusid says. “It’s a lifeline to a pets. The pantry, which distributed about 18 community that desperately needs a lifeline.” tons of food in its first year, now partners Chusid doesn’t envision his program end- with the local Meals on Wheels program to ing anytime soon. “The need in the com- provide food for 200 seniors’ pets. munity is always going to be there,” he says, Wiersema says the food pantry—with “regardless of what the economy is.” 57 collection bins throughout the region, Despite the occasional grumpy recipient, mostly at veterinarians’ offices and pet sup- food bank operators say on the whole their ply stores—has prompted the shelter to do “a clients are extremely grateful for the helping little out-of-the-box thinking.” The bins are hand. “We’ve gotten hugs, we’ve gotten ‘God relatively expensive, so the shelter recoups bless yous,’ we’ve gotten all sorts of things,” some of the cost by having individuals or or- says Darlene McCaslin, founder and presi- ganizations sponsor a bin year-round for a dent of the Pikes Peak Pet Pantry in Colorado $50 donation. Springs, Colo., a nonprofit that distributes Some families refuse to give up their food twice a week from a van parked at a KATHY COVEY/CAT ADOPTION TEAM ADOPTION COVEY/CAT KATHY animals, no matter how dire their economic sponsoring business. The Cat Adoption Team, a felines-only circumstances. “We were gearing to the an- Back at the Humane Society of Washington shelter in Sherwood, Ore., saw an increase ecdotal situation that people would surrender County parking lot in Hagerstown, volunteer of more than 500 percent in the volume of food it distributes to cat owners in financial their animals as times got tough, and I think Jane Kline suspects a higher power might be at need. Here, Connie Snow, volunteer leader really what’s happened is people have hun- work. “I feel blessed that I’m able to help,” she for the food bank, pulls a bag off a shelf in the organization’s warehouse. kered down with their animals,” says Steven says, “and that the food is here to be given.” Jacobsen, executive director of the Animal Welfare Society in West Kennebunk, Maine. “So what’s happened is people have done everything they can to retain their animals, but obviously need some help to do so.”

8 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG

[scoop]

Maintaining the Bond An innovative HSUS program keeps pets and their people together

BY ARNA COHEN MAXPLUMBER/ISTOCK.COM WERD678/ISTOCK.COM

Beth Adelman never met the middle-aged recognized the reasons for her behavior, he counselors at the five shelters run by New tabby who wasn’t using the litter box, the totally got it.” York City Animal Care and Control. For elderly white cat who started howling at Adelman, a cat behaviorist, is one of many behavioral issues that require professional night, or the exuberant youngster who at- professionals who donate their services to Pets help, a crew of experienced trainers and tacked his owner’s ankles. Her fellow volun- for Life New York City, an HSUS pilot program experts provides free phone consultations. teers haven’t met them either. And that’s the dedicated to helping people resolve problems A network of 60 foster caregivers provides way she likes it. that otherwise could lead to surrender, aban- temporary homes for pets whose owners For Adelman, success is measured by donment, or neglect of their animals. face hospitalization or short-term housing the number of pets who don’t show up at The five-year-old program, formerly problems. the intake desks at New York City’s animal known as Safety Net, came under The HSUS’s “We want to change the perception of shelters—pets like the “evil” cat whose oversight in November 2008. It was a natural animal shelters only as places where you go frustrated owner was ready to give up the addition to the organization’s longtime ef- to give up your pet,” says Jenny Olsen, one animal because she’d scratched him. By the forts to keep pets and people together. “It’s of two program co-coordinators. “We want end of his conversation with Adelman, the another way to combat euthanasia rates, to people to know they can get help from us owner had a new perspective. “He had re- keep the animals from even coming into the to solve their problems and keep their pets.” cently found the cat at a gas station, and he shelters,” says board member Mary Max, a The message is getting out: Last year, Pets for didn’t know her personality at that point,” New York City resident who helped coordi- Life NYC served 2,106 clients. Adelman says. “The cat was angry at a nate the program’s move to The HSUS. Typical client complaints include animals strange cat she’d seen out the window, and The program has 40 volunteers who who are too noisy, boisterous, or destructive; he happened to get in the way. Once he answer a hot line and serve as on-site don’t get along with other pets or people;

10 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG Increase Cat Adoptions with Fancy Feet! “SoftClaws colored nail caps have proven to increase cat adoptions” –reported by HSUS of Vero Beach, Florida, or aren’t completely housetrained. Lack of Olsen. “And if they need assistance, we’re Sheltering Magazine July 2007 funds for vet care and the inability to find here for them.” pet-friendly housing are also common issues. Dedicated animal lovers like Adelman are “There are so many people who give up ani- doing their part by influencing one person at mals that don’t want to, but don’t know that a time. “I gave my phone number to the man there are options,” Olsen says. with the aggressive cat and told him to call For the financially strapped, Pets for me anytime,” she says. “He assured me that Life NYC provides referrals for low-cost vet he would, and then he said, ‘Don’t you worry. care and spay/neuter services, temporary This cat is going to stay with me.’” pet housing, and even transport assistance. Volunteers may help resolve landlord-tenant Creating a Pets for Life Program problems or offer tips for finding new digs The best way to learn more is to attend the where pets are welcome. seminar at this year’s Animal Care Expo in Few people turn down the assistance, Nashville! For more information, check out says Ira Brown, a volunteer on-site counselor. animalsheltering.org/expo. And he sees the difference that the program To set up a program at your shelter, you has made. “Before we had a presence [in the must evaluate your facility’s capabilities and shelters], more animals were being surren- the resources your community has to offer. Shelter visitors easily become cat adopters dered for reasons that could be prevented. Use this checklist to determine what you have Now we see many more go back home with and what you need: knowing Soft Claws nail caps: their owners.” n One or two people (staff members and/or  Help protect them and their children The program is a lifeline for pets like volunteers) to act as program coordinators from playful scratches King, a dog whose arthritis was so bad that n Capability of setting up a dedicated phone his owner had to carry him up the stairs to hot line  Help protect their home furnishings her apartment. She couldn’t afford vet care n Local businesses/professionals willing to  Easy to apply and each application on her limited income, so Pets for Life NYC provide reduced-cost and/or free services, lasts up to six weeks arranged low-cost vet visits and medication i.e. for the dog. He’s now able to manage the n veterinarians stairs on his own, and his owner is so grateful n dog trainers and cat behaviorists that she has become a volunteer herself. n boarding kennels Beyond helping pets and people within n pro bono attorneys to offer advice on their city, volunteers have an added incentive: landlord-tenant issues 1 2 Their efforts are creating a model for the rest n Volunteers to 1. Trim 2. Apply adhesive of the nation. n staff the hot line nails to caps The ultimate goal, says program co-coor- n provide on-site counseling to people sur- dinator Joyce Friedman, “is to have a Pets for rendering pets Life at every shelter in the country, to make n provide foster homes them a community resource and change the n transport animals idea that pets are disposable.” n Printed materials to distribute to the public, 3 4 As a first step toward this goal, Olsen with information about 3. Apply caps 4. Observe for and Friedman will conduct a seminar about n the program to nails 5 minutes Pets for Life in May at The HSUS’ Animal n basic animal care Care Expo in Nashville, Tenn. The pair will n allergies and shedding To purchase contact: describe their own experiences and provide n common cat and dog issues (i.e. scratch- nuts-and-bolts information to shelter staff ing, litter box, barking, aggression) Pet Edge - 800.738.3343 on establishing similar programs in their fa- n spay/neuter education, and local vet care Ryan’s Pet Supplies - 800.525.7387 cilities. “Ideally, the seminar will give them and sterilization resources For special adoption programs call: everything they need to go back to their Soft Claws direct 800.762.7877 x508 shelters and set up their programs,” says www.softclaws.net RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 11 Soft Claws is a registered trademark of Soft Paws, Inc., Lafayette, LA. Patents #4,962,731, #7,069,879, # D564,713S other patents pending. Product components made in USA and China. Distributed exclusively by SmartPractice, Phoenix, AZ. 71826_1008 © 2008. [scoop]

It’s a Cat-Help-Cat World Sanctuary for exotic animals hosts event for adoptable kitties

BY KATINA ANTONIADES ISTOCK/ISTOCK.COM

At first glance, the two organizations have people. I thought it’d be interesting to see too disappointed. “I didn’t expect it to be plenty in common: Both care for cats. Both if we could get them any help adopting out gigantic or anything, but even a handful of call Texas home. They even shared a volun- or at least getting the word out about what people, I consider that successful,” she says. teer: Holly Duval, who worked with both they do.” The facility’s rural, out-of-the-way location groups before a job transfer moved her family As a volunteer-only group, New Beginnings may have discouraged some potential visi- to Canada. often has a tough time finding enough peo- tors, she says. But while the kitties at New Beginnings ple to staff such events. Still, Corley says she Corley says she was happy to gain expo- Cat Rescue are looking for potential adopt- couldn’t pass up the opportunity. sure for In-Sync Exotics. “Most of the people ers to take them in and share their sun- After both organizations’ boards ap- who went to the event, the people who beams, the cats at In-Sync Exotics aren’t proved the proposal, it was time to plan. In knew us, came up to PetSmart afterwards exactly lap-sized. March, Corley visited the big-cat sanctuary and were just going on and on about how Some of them tip the scales at 400 for a tour and to figure out logistics. Duval great the facility was, and how much fun it pounds—or more. happened to be in town at the time and was, and [that] they’re going to volunteer Thanks to connections made by Duval, came along to visit the tigers she’d helped there, and they’re going to take their nephew though, the lions and tigers kept at the sanc- raise. Corley says she wasn’t worried that her there. They thought it was the coolest thing tuary north of Dallas lent a paw to their little group’s cats would be nervous or in any dan- on Earth.” buddies last spring, when In-Sync hosted “Big ger, since their cages wouldn’t be near the The groups hope to collaborate again Cats Helping Little Cats,” an event that raised wild cats’ enclosures. in the future and may even make “Big awareness for both groups. Reaney and Corley worked together to Cats Helping Little Cats” an annual event. In 2007, during Duval’s second year as put out a press release, and the event details Corley—and Reaney, who describes this a volunteer with New Beginnings, one of its made it into a small local paper and onto area year’s effort as a “last-minute, spur-of-the- board members told her about In-Sync. She rescue websites. Each organization notified moment thing”—have future improvements was eager to work with large animals, so as its supporters, and New Beginnings told past in mind. They hope to start planning earlier soon as she could, she started helping out at adopters and handed out fliers at PetSmart. next time, obtain more advance media cover- the sanctuary. On the big day, May 9, rain forced a age, and adopt out some cats. And the assistance was mutual—in move indoors, so several New Beginnings vol- Duval, whose experiences in Texas early 2009, In-Sync’s volunteer coordinator, unteers set up tables and cages in the sanctu- helped her land a paid position with Wildlife Chemyn Reaney, sent an e-mail to Angela ary’s visitor center containing six or seven of Rehabilitation of Edmonton, sees key charac- Corley, president of New Beginnings, inviting the more laid-back adoptable cats. They had teristics shared by the two organizations that the group to hold an off-site adoption day at brought brochures about the group, volun- bode well for their future cooperation. In-Sync’s sanctuary. teer applications, and coupons for the local “Both NBCR and In-Sync Exotics have Reaney thought it was a natural partner- low-cost spay/neuter program. wonderful, dedicated people working hard ship. “Although we obviously have very dif- Corley estimates 40 to 50 people at- for the animals they rescue and care for,” she ferent size animals, their volunteers and our tended Big Cats Helping Little Cats, and says. “Both have volunteers that work hard volunteers all have a shared interest, which several bought New Beginnings T-shirts or for animals that have been neglected.” is, of course, cats,” says Reaney. “And the picked up brochures. Though no cats were people who come visit our cats are animal adopted on the day, she says she wasn’t

12 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG Exposure! ClientClient Driven!Driven! Exposure! Client Approved! Exposure! Let your animalsE strutxp theiros stuffure! Chameleon Software puts your pictures on PetHarbor.com, and automatically uploads them to AdoptAPet, Petfinder and other top sites. Give your animals the ultimate chance of finding a new home or returning home after being lost!

2009 HLP Inc. All Rights Reserved (800) 459-8376 www.chameleonbeach.com SHOW ME THE MONEY BY CARRIE ALLAN Canvassing the Nation Artists collaborate to bring money—and warmth—to shelters

While President Obama may not have ended up adopting a shelter dog, he inspired at least one person to step up to help homeless animals. And the project she started with some artistic friends is one that can benefit shelters and rescues across the country, and even internationally. “I listened to Obama’s speech when he was elected and felt the urge to reach out to the community,” says Carrie Jacobson, an artist who lives with her photographer husband Peter—and several adopted shelter animals—in Connecticut. “And I realized, I can’t really do very much. I don’t have very many skills that seem useful in terms of strengthening community. All I

can do is write and paint.” PETER JACOBSON At first, she says, those skills Artist Carrie Jacobson poses with Kaja, a 12-year-old chow-German shepherd mix from a didn’t seem like community-builders. “I can’t shelter in Westminster, Md., as well as her portrait of the dog. She and her husband, Peter build a house or put a roof on something. But Jacobson, have had Kaja since she was a puppy. I was really moved by that sense of wanting to do something useful.” more importantly, use that work to help local appealing to adopters. They can give them as Her mission became clear through her animal welfare groups. gifts to special volunteers, or to foster parents friendship with Sandy Tajima, another artist The approach is simple: Artists go to their who’ve worked with the animal portrayed who lives all the way across the country in local shelter or rescue and make a portrait of and are happy—but just a little sad—to see California. They had met through an art blog one of the animals there. They then donate her go to a new home. and struck up a friendship, discovering a the portrait to the group, and the group can Part of the inspiration, says Tajima, came shared love of animals. use it as it pleases. The artists send photos from her own visits to her local shelter with Jacobson had been a newspaper reporter of their work to the blog so that Jacobson, her two kids. for many years, and had often covered shelter Tajima—and their friend and fellow artist, A single mom, Tajima says the family issues, using her writing to bring attention to the improbably named Sandy Sandy—can budget is tight. “We do have two cats and the animals who needed homes. Tajima, a publicize the project and pull in more artists. a hamster, but we’ve always wanted a dog,” former police officer who’d once served as More than 40 artists have participated since says Tajima. “But we know to be a responsible an interim animal control director for nine the project got started in spring of 2009. guardian, you need to have a really healthy months during her 26-year career in law The project is special in its flexibility: budget. But we like to go visit the dogs enforcement, felt a similar calling. Shelters and rescues can use the donated anyway. And occasionally there’s a dog that’s They tossed around a bunch of ideas paintings however they choose: They can just so cute, and it’s so frustrating—because before settling on their final project. sell them to raise money. They can offer the shelter is not like a petting farm where The site they started, Art for the Animals them as adoption incentives to accompany you can buy a treat you can feed the animal, (artforshelteranimals.blogspot.com), is a the animals they depict to their new homes. and it’s not like a zoo with a store where blog where artists from around the world They can use them to brighten up their own you could buy a replica of a crocodile or can come together to share their work, but facilities, making the shelter space more whatever. My kids feel frustrated when we

14 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG Tune Your Skills in Music City Looking to get in tune with your profession? Hoping to sharpen your edge? Then The Humane Society of the United States’ Animal Care Expo 2010—set for May 12-15 at

DONOVAN SHADLE DONOVAN the Gaylord Opryland Resort and Convention Center in Nashville, Artist Sheila Tajima, right, holds one of the paintings she did for Art for the Animals, a Tenn.—is the place for you. project she helped found that enables artists The annual event attracts thou- to donate art to shelters. At left is Kendra Adams of East Bay SPCA in Oakland, Calif., sands of animal sheltering and emer- who spearheaded a showcase at her shelter gency response professionals seeking for Art for the Animals paintings. to improve their skills through work- shops, explore the latest products and services in the Exhibit Hall trade eight people ahead of me,” says Jacobson. show, and reinvigorate themselves by “They were doing everything from getting networking with their peers. dog licenses to wanting to see if the shelter A new series this year—Expo had their cat, and I was looking at the two Edge—will feature hour-long work- staff who were there working, and was just shops focusing on new trends, re- like ‘Good heavens, they can’t remember to search, and emerging issues in animal deal with this, too!’” PETER JACOBSON sheltering. The topics will include the While some of the donated paintings have A shelter in Westerly, R.I., received artist Shelter Pet Project, coalition build- been sold by the shelters and used to raise Carrie Jacobson’s donation of her portrait ing, lifetime care for pets, new spay/ of shelter cat Scotty. money for the animals, Jacobson and Tajima neuter research, and getting the most say they haven’t closely tracked how much out of your Expo experience. leave the shelter empty-handed. So I thought, money has been raised, since the paintings A new workshop track this year What if there were other people out there aren’t always used in that manner. They’re will be devoted to equine protection. who have tight budgets but want an animal, hoping to track results a bit more closely, Other tracks will address building but can’t bring them home because of some though, so they’ll know where a painting— humane communities, pets at risk, issue—allergies, budget like me, whatever? and the animal it portrays—ends up. executive leadership, field services, Why can’t they have little art cards of the But Tajima says she can already see the fundraising, shelter medicine, shelter animals there? Or you can buy a painting of effect of the project on the artists who have services, and emergency services. the dog, and your payment buys that dog a participated. “I had one artist who said, ‘I For more information, including nice hammock bed?” never wanted to go into a shelter, because I the registration guide and workshop Well aware of the hectic nature of shelter was afraid of what I was going to see there, descriptions, go to animalsheltering. work and the existing pressures on shelter but I wanted to try this project anyway.’ She org/expo. staff, the organizers have worked to make it went in, and she was overwhelmed! She was easy for animal groups to participate in Art treated like a queen, given the grand tour, for the Animals. The site provides brochures the shelter staff were introducing her as ‘the and handouts artists can customize, and a artist,’” Tajima laughs. “She went on and on template for a letter to the editor people can about what a wonderful experience it was, adjust and send to their own local papers to because her image before then had been that drive up interest. dismal, dark, Lady and the Tramp image.” Providing those things is just common It’s an image that Art for the Animals is sense, says Jacobson. “I was at the Westerly reshaping, one lovely painting at a time. shelter [in Rhode Island] in a line; there were

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 15 PEOPLE POWER BY ARNA COHEN

Running on Sunshine A socially conscious teenager helps a Colorado shelter go solar

Solar power would mean less energy the animals. Cost to the shelter: $0. “This from the grid, lower utility bills for the shelter, was a great partnership,” she says. “And a and more money for the animals. “I chose the great example of what one person can do. humane society because it’s a cool place, a Dustin absolutely inspired so many of our good cause, and good people,” says Dustin. constituents.” In the summer of 2008, Dustin asked Dustin plays guitar, and he says he sees Namaste Solar, the company that had in- himself down the road putting a band to- stalled the panels at his house, whether it gether, cutting records, and touring. Or he would be interested in funding his project. may make a career in technology or science, Namaste steered him to its matching grant working on something “that would change program. If he could raise half the money for the world.” He’s not done giving, though. the installation, the company would donate He plans to volunteer at the humane soci- the other half. ety as part of a community service unit at his Dustin arranged to present his proposal school. to Lisa Pedersen, CEO of the humane society. At his bar mitzvah, Pedersen says, Dustin It wasn’t just any presentation. It was a spoke about how much the project has done slick PowerPoint number that Dustin had de- for him and how it had enriched his spiritual signed and produced himself. “It was phe- journey. “He is a remarkable young man, and nomenal,” says Pedersen. “He went through we’re very honored that he chose us,” she what the investment would be, how many says. “This is a kid who’s going to make stuff

LENA MICHELS LENA years it would take to get the money back, happen.” Dustin Michels of Boulder, Colo., undertook why it was good for the environment. I was a unique community service project for very impressed with his knowledge.” his bar mitzvah: arranging to have solar But even with the grant from Namaste, photovoltaic panels installed on the roof of the Humane Society of Boulder Valley. His there was still a $12,000 gap to be filled— project will save the shelter thousands of and the shelter just couldn’t divert such a big dollars a year on its electric bill. MOUTHPIECES chunk of its operating funds to the project. “Lisa thought solar energy was great, but re- Hey, you! Yeah, I’m talking to you.

How’s it going? Hey! Hey! I’m over here! Right HERE! In 2008, Dustin Michels was struggling ally expensive, and she didn’t want it to get in Sheesh. It’s hard being small sometimes.

Cats and dogs aren’t the only people here, you know. I just wanted to let you know that I’m available.

What? You say it sounds like the dogs are the only ones here? to balance two passions: helping animals the way of the money they needed for animal Yeah, tell me about it.

That’s actually why the staff keeps me—and the rabbits and mice and rats and gerbils and ferrets—in a different area of the shelter. We get stressed out by the barking. (And also because—speaking for myself here—I really prefer not to have a cat watching me all day. It just kind of creeps me out after a while.) and protecting the environment. His bar care,” says Dustin. “And I didn’t want it to get The On behalf of all the little critters in the house, I just want to say, “We need homes too!”

My name is Flufferbutterkins, by the way. (Yeah, I know. I didn’t pick it. I’ve always seen myself as more of a “Steve.” You know, if you adopted me, you could give mitzvah was coming up, and the Boulder, in the way, either. That defeats the purpose.” me a more dignified name.) Mouthpieces

So if you’re looking for me—or one of my buddies—just ask a staffer to show you our room and make some introductions. I’m really a Colo., middle-schooler was mulling over It didn’t defeat Dustin, though, who face-to-face kinda guy. department is what kind of community service he wanted assured Pedersen that he would raise the designed to help to perform to mark his coming of age in the money. you communicate

Jewish religion. Enter the Center for ReSource Conservation SYAGCI/ISTOCK.COM your messages to He knew one thing: He wanted to do (CRC), a Boulder organization that provides the public. Just add something big. education and services to empower the com- your organization’s contact in- In the end, Dustin didn’t have to choose munity to conserve natural resources. An formation and hang it up in your between the two causes. An enthusiastic en- anonymous donor wanted to fund a solar lobby or hand it out, as appropri- vironmentalist, Dustin is particularly interested energy project, so CRC contacted Heather ate. You don’t need to tear out in the benefits of solar energy—his family Leanne Nangle, co-owner and director of mar- the page: Go to animalsheltering. had just installed solar photovoltaic panels on keting and community relations for Namaste, org/mouthpieces to download and their roof, and he was immediately intrigued to ask for her recommendation. Dustin was at print a clean PDF copy. by the concept. He realized that he could the top of the list. help animals and protect the environment by The shelter unveiled its new solar aw- Send suggestions for getting a solar panel system donated to the ning in May 2009. Pedersen estimates it will future Mouthpieces to local animal shelter, the Humane Society of save between $1,000 and $3,000 a year on [email protected]. Boulder Valley. the utility bill, money that will go directly to

16 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG Hey, you! Yeah, I’m talking to you.

How’s it going? Hey! Hey! I’m over here! Right HERE!

Sheesh. It’s hard being small sometimes.

Cats and dogs aren’t the only people here, you know. I just wanted to let you know that I’m available.

What? You say it sounds like the dogs are the only ones here? Yeah, tell me about it.

That’s actually why the staff keeps me—and the rabbits and mice and rats and gerbils and ferrets—in a different area of the shelter. We get stressed out by the barking. (And also because—speaking for myself here—I really prefer not to have a cat watching me all day. It just kind of creeps me out after a while.)

On behalf of all the little critters in the house, I just want to say, “We need homes too!”

My name is Flufferbutterkins, by the way. (Yeah, I know. I didn’t pick it. I’ve always seen myself as more of a “Steve.” You know, if you adopted me, you could give me a more dignified name.)

So if you’re looking for me—or one of my buddies—just ask a staffer to show you our room and make some introductions. I’m really a face-to-face kinda guy.

SYAGCI/ISTOCK.COM TO THE RESCUE BY JIM BAKER

Saved from Slaughter A Yonkers family and Farm Sanctuary shepherd a lamb to safety

Talk about the warm fuzzies. the Queens Zoo, various farms, and an apple Last September, Cindy Rexhaj, her orchard with a petting zoo. No luck. mother, Sonija Hadzovic, and Rexhaj’s two But one woman she spoke to suggested children—Adriana, 4, and Leila, 2—were she contact Farm Sanctuary, located in browsing at an Italian produce market in the Watkins Glen, N.Y., about four hours north- Bronx when they spotted a livestock truck west of New York City. Rexhaj called the or- unloading sheep at a slaughterhouse a few ganization and spoke to placement specialist storefronts away. Melissa Woodruff, who said a volunteer who Wanting to get a closer look at the ani- lives in the area could come by to pick up the mals, the foursome walked down the street, lamb that same day. and Rexhaj peered inside the truck. There she Bootsy arrived at the farm, his health was saw two newborn lambs. One hadn’t survived evaluated, and he was given a new name: the trip, but the other was still alive. Angelo. Rexhaj alerted the driver, asking him to Susie Coston, national shelter director for pull the lamb out of the truck. When it be- Farm Sanctuary, gives high marks to Rexhaj came clear there was no way to know which and her mother for the obvious love and care ewe he belonged to, dashing any hopes of they gave him. “He was in fantastic shape. reuniting the pair, Rexhaj asked what would It speaks really highly of his human mother, GREG STRAIGHT EDGE/EXERCISECOMPASSION.COM GREG become of him. “Some of them survive, some who took him in and knew exactly what to of them don’t survive,” the driver told her. No do with him,” she says. Cindy Rexhaj (center, holding daughter slaughterhouse would expend the time or Once they found out they would be get- Adriana, 4) rescued a newborn lamb from a Bronx, N.Y., slaughterhouse near an Italian money to nurse and raise a lamb. ting a lamb, Farm Sanctuary staff started call- market where she and her family were So Rexhaj begged the man to give her ing every adopter who had ever taken a lamb shopping. Pictured are: Rexhaj; Adriana Rexhaj; Leila Rexhaj, 2; and Rexhaj’s mother, the animal, saying she and her mother— from the organization. (All adopters have to Sonija Hadzovic. who grew up on a farm in her native be vegetarian or vegan and promise to keep Albania—would take care of him. Finally, he adoptees as companion animals.) gave in. They came up with Robert and Leslie They wrapped the lamb in a blanket, Nason, of Williamston, Mich., who have been put him in their car, placed him on Adriana’s adopting lambs and turkeys from the group lap—the seat belt around both of them— since 1991. They said they’d be happy to and drove to nearby Yonkers, N.Y., where add Angelo—along with another lamb and Hadzovic lives in a house with a big backyard. two turkeys—to their 40-acre farm. In early “I didn’t even think about it until we brought November, Woodruff drove all the animals him home. I was like, ‘That’s it, let’s go, we’re from New York to . out of there.’ We grabbed him, and we left,” The Nasons gave the lamb a new—and Rexhaj says. likely final—name: William Shakespeare. They’d saved the lamb from death. Now They’ve named all their sheep after British

what? writers, so he joins ewes Virginia Woolf, STRAIGHT EDGE/EXERCISECOMPASSION.COM GREG They wiped him down with a wet cloth Beatrix Potter, and Charlotte Bronte; their After being born in transit to a Bronx and baby shampoo, and then put him in one other new lamb is Daniel Defoe. slaughterhouse, Bootsy the lamb found of Leila’s baby diapers so he could run around Thus Bootsy-Angelo-William Shakespeare refuge—and a new name, Angelo—at Farm Sanctuary in Watkins Glen, N.Y. He was later the house—which he did, following Hadzovic survived his harrowing beginnings, and began given a permanent home (and yet another everywhere. They bottle-fed him diluted a new life of peaceful grazing and cavorting name) at a farm owned by vegetarians in baby formula. And they gave him a name: with his adopted kin. Williamston, Mich. Bootsy. (Rexhaj says the word means “cutie” His rescuers will never forget him—espe- in Albanian.) cially the two little girls. was like, ‘Bootsy! Mom, when are we going After five wild and woolly days of the “We have pictures, we talk about him,” to see him?’ And I’m like, ‘We will see him. lamb’s antics, it came time to find him a per- Rexhaj says. “I put a video of him from Farm One day we definitely will take a road trip, manent home. Rexhaj called the Bronx Zoo, Sanctuary on my computer, and my daughter just to go see him.’”

18 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG

[scoop]

Help Them While They’re Young Fighting juvenile animal cruelty in Phoenix

BY DEBRA J. WHITE

A 9-year old boy appears in family court, violent behavior in juveniles. Risley-Curtiss, Encouraged by the success, the team went accused of dousing a cat with gasoline and an associate professor at the Arizona State on to make the program official, expanding setting her on fire. Already in foster care, he’s University School of Social Work, recently on the activities of the first session. The pro- too young to incarcerate, but he’s inflicted founded the Children and Animals Together gram is voluntary and free of charge, and in- pain and suffering on a sentient being. What (CAT) assessment and diversion program. cludes assessment, intervention, consultation, are the judge’s options? Based in Phoenix, CAT is designed to provide referral, and follow-up for children ages 6-17 In most parts of the country, very few. A structured intervention in the lives of children who have a history of animal abuse. judge may refer the child for counseling, but who’ve committed acts of animal cruelty, In June 2009, CAT accepted its first cli- if no other criminal charges are pending, the helping treat and prevent both the behavior ents, all boys. That mirrors the national sta- child is usually released to the custody of his and its underlying causes. tistics on childhood animal abusers, most of family or guardians—and if they don’t seek Two years ago, Dorothy Thompson, a whom are male. The program, now based at counseling for him, he’s unlikely to get it. Maricopa County juvenile probation officer, the Arizona Animal Welfare League, consists Childhood animal cruelty is trouble- contacted Risley-Curtiss about two boys who of three three-hour sessions on three consec- some. Social workers and psychologists rec- had killed a cat. The kids were mandated to utive weekends. ognize it’s a likely indication of later violence. attend a diversion program, and the officer Family participation is now required, says Prominent researchers like Frank Ascione, asked Risley-Curtiss where to go—and she Risley-Curtiss. Initially, some families weren’t Randall Lockwood, and Phil Arkow have had nothing to suggest. always reinforcing the messages their kids It might have ended right there, were getting through the program, Risley- but for Risley-Curtiss, it presented a Curtiss says, and sometimes, the families have challenge. “No treatment program work to do as well. existed, so that was our opportunity “We have a 4-year-old who has killed to develop one,” she says. two puppies,” she says, “one when she With help from other experts was 2 and one just recently.” The girl is too in child and animal welfare— young for their program—though she will be humane education director Kris assessed—but Risley-Curtiss thinks there are Haley and supervisor Andy Starr of obviously supervision issues, too. “We are the Arizona Humane Society; Pam going to try to find out about why [she did Gaber, president and founder of it], but the other question is why was she left the animal-assisted therapy group alone with the puppy?” she asks. Gabriel’s Angels; and the county Working with the families is a challenge probation department—Risley- in itself. Most of the children referred to the Curtiss put together a one-day program are Hispanic, and in some cases, pilot program designed to be an the children speak English but their parents ABALCAZAR/ISTOCK.COM empathetic learning experience for don’t. While the CAT team has enlisted the The Children and Animals Together (CAT) assessment the boys involved. The first sessions help of a translator, “every case that we have and diversion program requires family participation. were held at the Arizona Humane is complicated by socioeconomic issues, ev- This helps ensure the reinforcement of the messages children hear in the program, and highlights the Society in 2008. erything is complicated by class issues, and need for adult supervision when young children are Thompson, the juvenile proba- cultural issues,” Risley-Curtiss says. around animals. tion officer who handled the case, Participants in the CAT program include a found a strong link between animal abuse believes the boys benefitted greatly. “I could treatment team of social workers, a humane and human violence. Serial killers Jeffrey have easily given them a standard diversion educator, a therapy animal, and a handler Dahmer, Ted Bundy, and Patrick Sherrill all consequence, such as community service at from Gabriel’s Angels, an animal-assisted ther- had a history of animal abuse. Is it possible a food bank or writing an apology letter,” apy group devoted to freeing children from their murderous rampages could have been she says. “However, my goal was to find the cycle of violence. Exercises and homework averted if they’d received treatment when something meaningful for the boys to learn projects teach empathy and compassion. they were younger? to prevent any further harm to animals.” Under supervision, children get to meet and Christina Risley-Curtiss, Ph. D., believes That, she thinks, was accomplished through interact with a variety of shelter animals. that early intervention may be key to stopping the CAT program.

20 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG The Right Way to Transport The National Federation of Humane Societies weighs in

They also work on recognizing and de- scribing emotions. “We’re doing more on faces,” Risley-Curtiss says. The team will show the children pictures of people and ask them to describe what the person is feeling based on their body language. “We have them show us ‘What does it feel like to be mad? What about sad, or hurt?’” Risley-Curtiss explains. “And then connecting that to an animal—‘How would it feel to have your tail pulled or be hit?’ We work on having them identify their own feelings and be able to rec- ognize [those of] others.” The animal-assisted therapy team even brings a stethoscope, Risley-Curtiss says, which allows the children to listen to an animal’s heartbeat. “We talk about how we both have hearts, so they listen to their own 4EHOV/ISTOCK.COM heartbeat and the animals’ heartbeats, and that’s part of talking about the needs we Done properly, animal transport programs share.” can be an effective tool for reducing the eu- Gaber, who serves on CAT’s executive thanasia of healthy, adoptable pets. But the committee and the CAT treatment team, says process can be complex, and there are practi- she was honored to be asked to be part the cal and ethical considerations to take into ac- program. “CAT is one of the few intervention count before launching a transfer program. programs in the nation for young cruelty of- In order to help groups around the coun- n Adopt a three-tiered approach, beginning fenders,” she says. “It is so important to stop, try achieve more uniform standards, the with the most basic requirements and ex- treat, and prevent childhood animal cruelty.” National Federation of Humane Societies panding to include additional requirements Creating the program from scratch has (NFHS) recently released protocols that explore as resources of the partners allow; been a challenge, but it’s also been exciting, the best practices for transfer programs. n Ensure full compliance with local and state Risley-Curtiss says. It’s way too early to study The NFHS spent most of 2009 develop- regulations; outcomes, but Risley-Curtiss suggests that if ing the new protocols after it identified sev- n Put animal health and care as the primary these kids have positive experiences helping eral issues that could impact the ability of focus; and caring for animals, it will help build em- shelters and rescue groups to transfer ani- n Work jointly to solve the community issues pathy and reduce the cycle of violence. mals. For example, many state veterinarians leading to pet overpopulation—by, for ex- CAT is privately funded through the are concerned about animals being moved ample, establishing a spay/neuter program Kenneth A. Scott Charitable Trust, a KeyBank across state borders without proper health so that the community with surplus puppies Trust, and has received a supporting grant certificates and required vaccinations; local won’t always be in that position. from the Animal Welfare Trust. In addition, authorities are worried about unscreened ani- “If we don’t self-regulate, we could end several volunteers help support the program. mals who may pose a public health or safety up losing the ability to transfer animals, which For more information, contact Risley- risk entering their jurisdictions; several states would be a big loss for the sheltering commu- Curtiss at at [email protected]. are proposing licensing programs for all or- nity,” says Steve Putnam, executive director ganizations transferring animals, as a means of the NFHS. “So we need to do it, and do it of regulating the practice; and some jurisdic- well, and do it within the regulations that are tions have even talked about regulation to out there.” stop transfers altogether. “Companion Animal Transport Programs— Among the group’s key recommenda- Best Practices” can be viewed at the organiza- tions for high-quality transfer programs: tion’s website, humanefederation.org.

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 21 MUTTerings BY ARNA COHEN

Get out your handkerchiefs! Dogs plane and hotel reservations. But it was not Deserve Better is a nationwide group that to be. ASWF sent Rizos an “oops, our bad” devotes itself to rescuing dogs from life on letter, telling her that it had confused her the end of a chain, where they often fail to company (doing business as DCG Inc.) with receive even minimal care and are denied another by the same name. Her business, The the warmth of a family. Forty real-life res- Lodge, is stimulating in its own way—it’s an cue stories have been compiled by founder adult-entertainment club. When ASWF real- Tamira Ci Thayne and Illinois representa- ized its mistake, it essentially said, “We’re re- tive Dawn Ashby in Unchain my Heart: turning your money, and could we have our Dogs Deserve Better Rescue Stories of award back?” Amused, Rizos complied. The Courage, Compassion, and Caring, a vol- club owner donated the $5,000 to Animal ume of heartbreak and happiness that will Guardians of America, a sanctuary outside

have you buying stock in Kleenex. Members EIFELGRAPHER/ISTOCK.COM Dallas, to help build a shelter for pit bulls. It battle bad weather, irate owners, and the will be called Newt’s Nook—A Home for long arm of the law to liberate dogs such as The teenage boy followed Bolton out and Pit Bulls, to honor the man who made it all Mischa, who was released from a confronted him. A struggle ensued, during happen. junkyard and went on which the thief held the ferret up to the boy’s n to foil two bank rob- face and squeezed it, causing the agitated LEEDing by example. It’s not easy being beries, and Doogie, animal to bite the boy’s ear. Police arrested green, sings Kermit the Frog, but the Potter a sick, old German Bolton and charged him with shoplifting and League for Animals in Middletown, R.I., shepherd mix who battery for wielding the ferret as a dan- is up to the task. In October, the could no longer gerous weapon. The ferret was returned U.S. Green Building Council stand. He lived unharmed to the pet store. Bolton is not bestowed a Leadership in only 5 ½ months the first to attempt a ferret filching: A Energy and Environmental longer, but it nearly identical case occurred a month Design (LEED) gold was in a loving earlier in Beckley, W.Va., where, ac- award—its second-highest home for the cording to the Beckley Register-Herald, distinction—on the new fa- first and only a man stole a ferret from a pet store by cility, honoring the league for time in his life. … stuffing it in his pants and running. We meeting at least 60 percent of Most of the think the ferrets should have pressed sexual the council’s criteria for environ- stories end on assault charges. mentally friendly construction. a much better note, and the fortitude n The only animal shelter in the of both rescuers and rescued could make a Sorry, wrong number. A case of mis- country to receive the award, stone weep. The book can be purchased for taken identity recently left an animal sanc- the building, designed by $14.97 plus shipping and handling at the tuary in Texas $5,000 richer. In September, ARQ Architects, incorporates a roof garden, group’s website, dogsdeservebetter.com. Dawn Rizos of Dallas was extremely flat- recycled building materials, natural lighting, n tered when she was named Entrepreneur of a gravel parking lot to absorb water runoff, Weaseling out of paying. You know times the Year by American Solutions for Winning and a 15,000-gallon cistern to hold and treat are tough when people start making off with the Future (ASWF), a conservative political runoff for reuse in cage cleaning and toilet mustelids. That’s what a man in Jacksonville group headed by former House speaker flushing. And animal-friendly features help Beach, Fla., did in November. WJXT-TV re- Newt Gingrich. The group lauded her suc- make the shelter a healthier and more com- ported that R o d n e y cess in building her business and rec- fortable environment for the critters, reports Bolton, of no ognized “the risks you take to the Providence Journal—the facility has a fixed address, create jobs and stimulate the hospital-grade air exchange system that has slipped a ferret economy,” according to the reduced URI in cats to the point where the into his pants and pet blog Ohmidog.com. The league is no longer eligible to participate in left a local pet store letter also informed her that for a a research study of the problem. Dogs and without paying, un- $5,000 donation, Rizos could have cats stay in glassed-in, soundproof commu- aware that a 17-year- dinner with Gingrich in Washington, nal living rooms rather than standard cages, old customer had D.C. She jumped at the chance, im- which prevents isolation and boredom as witnessed the crime. mediately sending a check and booking well as noise and odor in the shelter. E-mail

22 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG 12-16-09 3rd page:04-20-04 full colm ad 1/29/10 12:24 PM Page 1

Best Prices... Best Brands...™ RYAN'S PET SUPPLIES® [email protected] to request a copy of test, the owner could apply for a waiver the league’s brochure on building green; you that would allow the dog to remain on base 1(800)525-PETS can also take a photo tour of the shelter at through December 2011. Noncompliance www.RyansPet.com potterleague.org. meant eviction for both dog and family, n according to the Marine Corps Times. On Oct. Serving time serving. When Osceola 6, a team of animal behaviorists arrived in Animal Control in St. Cloud, Fla., laid Beaufort, S.C., to evaluate more than 80 dogs off 12 of its 31 staff members in August at Parris Island, the famed Marine training because of budget cuts, it faced the very real possibility of closing its doors. But Zootoo News reports that the shelter is being kept open partly by an influx of labor from an unexpected source—inmates. $1,596.45 W Usually seen collecting roadside ithout Pans & Grates litter, prisoners from the county jail are now picking up puppy poop and Paw Brothers® Professional cleaning kitten cages. Participants Modular Cage System are nonviolent offenders who get five days shaved off their sentences for every 30 days they work in the shelter. Joyce Peach, the shelter’s $369.97 director, is delighted with the program. Visits from the public have increased, and “we get a lot of compliments on how clean the shelter is,” says Peach. “The dogs /ISTOCK.COM CYNOCLUB are much more socialized because the inmates get them out and exercise and base. Led by Emily Weiss, ASPCA senior play with them.” County officials estimate director of shelter research and development Paw Brothers® Professional that the program is saving $100,000 a and a certified behaviorist, the team tested Hybrid Grooming Tubs year and plan to make it permanent. This 85 dogs using the ASPCA Safety Assessment year Peach would like to establish a formal for Evaluation Rehoming (SAFER) and found training program that would give the inmates only two who showed enough aggressive certification in various aspects of shelter work tendencies to be removed from base housing. and better prospects for employment. (For Two others needed help; one will work with more on shelter programs that get help from a trainer, and the other will be neutered. inmates, see the Animal Sheltering feature, “Inside, Looking Out” in the Jan-Feb ’10 issue). Value Groom® n Quality Shampoo and Shape up or ship out. Following a fatal pit & Price Conditioner bull attack on a child at Camp Lejeune, N.C., in 2008 and several other injuries to people Call or log on and dogs, the Marine Corps moved to prohibit for your owners from keeping the breed—as well as FREE 220 page catalog today! Rottweilers, wolf hybrids, and mixes of those breeds—in base housing, forcing owners to “Rely on Ryan's”™ give up beloved pets. Fortunately, the Corps ©2010 G&G Distribution Inc. All rights reserved. left an “out” in the regulations: If a dog could Pricing and manufacturer spec's subject to change. These Prices Good Thru April 30, 2010 pass a nationally recognized temperament

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 23 coffee break

I find that the best way to keep my cool dur- Tell us about a ing times when I’m dealing with someone that is really aggravating me is to use “refram- time when you ing.” This involves mentally viewing the situa- tion from a different perspective so that it can were about to be seen in a healthier, more positive light (and thus be easier to deal with). A good example lose your cool is animal turn-ins. It’s pretty aggravating to have someone surrendering a perfectly good with a member of animal just because they don’t want to deal with it anymore. But I don’t get angry with the public. How them. (By the way, no matter how much you try to hide anger, it always comes through did you manage … this just makes them defensive and angry

RBFRIED/ISTOCK.COM back at you.) Instead, I try to reframe the to calm down situation by seeing this as an opportunity to A mother and grandfather came in with three rescue this animal from these regrettably ig- and handle the rambunctious, out-of-control kids to adopt norant owners and find it a home with some- a dog because the mother was told it would one who can truly meet its needs. situation politely? help calm the children. No one in this family —Steve Kinne, Dog Adoption Counselor seemed to have the skills or patience needed Wanderers’ Rest That was the question we asked to handle any pet. After 10 minutes of out- Canastota, New York you for this issue’s Coffee Break, of-control behavior, we were furious at the and you sent us plenty of creative adults for allowing the kids to run rampant Dogs and cats come in all the time in terrible examples of how you maintained through the adoption lobby and less than shape. My first reaction was to get angry. I your professionalism in the face happy with the kids. We were to the point of took a step back and realized my bottom line of trying circumstances. For asking them to leave when I decided to in- is I’m here for the animals, not the people. more of your responses, go to stead take each child individually by the hand When I was handed a small dog that had animalsheltering.org/coffeebreak. and one by one take them on a five-minute what looked like months of dried feces stuck private tour. We sat on the floor of the kitten to his back and legs and [he was] crying in room and with our “quiet voice” invited kit- pain, I safely and slowly cleaned him up and tens to crawl into our laps to be petted. Turns told the owner very calmly that if he did not out these children had never touched a cat or want the dog anymore or did not have the dog and were just overwhelmed at the mere time for him that I would love to have him. presence of them. I gave each the homework Two days later the owner brought the dog to assignment of practicing the quiet voice and me. He now lives with owners that absolutely gentle touch on a stuffed toy at home and love him. All’s well that ends well. invited Mom to come back when she thought —Nancy Lancaster, Groomer/Owner they were ready to accept the notion of gen- The Rainbow Co. tleness and respect for their future adopted Smithville, Texas pet. The family did come back three months later, eager to show off the positive results of their newly practiced skills, and left with a 6-month-old kitten. —Kathy Gumph, Adoption Counselor Humane Society Naples Naples, Florida

24 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG I work in customer service at a pet adoption Animal control presented us with a gentle, Animal Sheltering congratulates facility. Potential adopters are required to com- pregnant pit bull one afternoon. Placing her Helen Karganilla of Sequoia plete an application form, followed by a con- in a kennel with food and blankets, we left, Humane Society, whose sultation. One day I was confronted by a family returning the next morning to find a tired submission was selected in a who was interested in adopting kittens that new mother of eight. Days passed; no one random drawing from those were not available. I explained that the animals claimed her. A rescue group spoke up for published in this issue. Sequoia become available only when they have seen a “Madonna” and her family, just as a cocky Humane Society will receive veterinarian to get spayed/neutered, [undergo guy swaggered in with his girlfriend, long a free coffee break: a $50 gift a] general health checkup, and [have] their past the stray-hold date, demanding his certificate to a local cofffee temperament evaluated by the kennel staff. dog. Our receptionist politely handled his shop. “Bone” appetit! I also explained to the potential adopter that machismo, smiling, nodding, and directing we require a consultation, and the application him to the sheriff’s department next door. would need to be approved. I also informed Waiting, the girlfriend admitted she was jeal- her of the adoption fee. The potential adopter ous of the dog, gave it away while the boy- became very obnoxious about the process in- friend was gone, and asked if they could keep Next question: volved in adopting an animal from our facility. one puppy. Our director never flinched, but She expected to walk in the facility and come smiled and said they were all on their way to Has there been a out with the animals of her choice in a short rescue. Returning from the sheriff’s depart- period of time without completing an appli- ment, the once-owner signed Madonna over point when you cation, [having a] consultation, or paying the to the shelter and left with the girlfriend. We adoption fee. I calmly reiterated our policy and all agreed—luckily, he chose the wrong girl. decided to stop adoption process and what is included in the —Maggie Tatum, Vice President adoption fee. She was too preoccupied spilling Elk Country Animal Shelter working in the words of contention without giving me an op- Atlanta, Michigan portunity to speak. I felt myself losing my tem- animal sheltering per, and before I reached the point of getting I get many calls from people planning on enraged by her contentious attitude, I excused breeding one of their pets, but also wanting and rescue field? myself and walked back to the kennel to speak to adopt one of my rescues. So how do I man- to a front office staff and have her take over age to stay calm and polite when dealing with Why? What for me. I knew that if I continued to be in the that? I stop, take a deep breath, and focus on potential adopter’s presence, I would reach the fact that they are still uneducated about brought you back? my “boiling point,” and the outcome will defi- the situation in its entirety. I wrap my hands nitely be ugly. around my coffee cup (because that keeps —Helen Karganilla, my hands busy and always makes me feel Customer Service Manager a bit better) and I try to remember that this Sequoia Humane Society person will tell others about their experience, Please submit your responses (150 words Eureka, California so I want it to be a good one. I need people or less) at animalsheltering.org/coffeebreak to love this rescue and what we do, so every- or send them to Editor, Animal Sheltering/ Honestly, we had a man bring in his dog be- thing I say and do must be done politely and HSUS, 2100 L St. NW, Washington, DC cause “it loved him too much.” After the re- kindly, never rudely. Even if I do not adopt a 20037. Your answer may be printed in linquishment paperwork was completed, the dog to them, I still need them to have a good a future issue of Animal Sheltering. If animal behaviorist and I were shocked when experience with our organization. your response is chosen for publication, he asked if we had any dogs he could look —Melissa Dory, Founder you will be entered into a drawing to win at for adoption. Instead of getting angry and Wyoming Rat Terriers Rescue a free coffee break (valued at $50) scolding him, we very nicely told him yes, Lusk, Wyoming for your organization. Responses may be but they would all love him just as much (if edited for length or clarity; no donation not more), as they had been abandoned and or purchase is necessary to win. See probably needed more love. animalsheltering.org for contest rules, —Tanya Morris, Front Desk Supervisor or send an e-mail or letter to the above Roanoke Valley SPCA addresses to request a printed copy. Roanoke, Virginia

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 25 The Soft Touch >>>>>> Molding “hard” dogs into “soft” dogs may be easier than you think—and it also saves lives BY MELISSA BAHLEDA >>>>>>Peering from the kennel she’s occupied for there is no escape on his watch. Lizzy assumes the pause in weeks, Lizzy, a black-and-tan adolescent activity is a request for affection, so she turns to fling her- Doberman mix, watches and waits anx- self once again at her beloved volunteer, this time scratch- iously for the next human to walk through ing his arm and knocking him back a few steps. Thrilled by the door. the attention and freedom, she bolts off again, pulling even Lucky for her, that human turns out to be one of the harder than before. shelter’s best volunteers, which means Lizzy might get to go Observing these events through the window of the di- for a walk today. She doesn’t always: He’s one of the few rector’s office, one of the shelter staff takes notice of Lizzy’s people willing to walk Lizzy, simply because she is so dif- behavior. The shelter has had an influx of new dogs this ficult to handle. week, many of whom are social and calm and will be ready After watching other lucky dogs pass by her kennel— to move to the adoption floor later today. each headed out for a walk—Lizzy finally gets what she This shelter staffer is faced with her least favorite task: wants. The volunteer pauses at her kennel. Lizzy is so ex- She is making a list, a list that reflects extremely difficult de- cited she’s ready to burst! cisions about who will need to be euthanized to make room The volunteer gives Lizzy a hesitant look, then reaches for the newcomers. She looks out the window again and down and unlatches the kennel door, saying, “OK, Lizzy, let’s hesitates, watching the dog’s exuberance. Then the reality do this.” of the new dogs hits her again. She turns back to her list Once he’s slipped into the kennel, the volunteer knows and writes the name “Lizzy.” what he’s in for. He turns his back to Lizzy, who is so happy to have human contact that she leaps for joy, unintention- Identifying Difficult Dogs ally scratching his back. He quietly ignores the pain, and Lizzy qualifies as a difficult, or “hard,” dog. Every shelter after a few minutes of wrestling with Lizzy, is finally suc- usually has a few; some have more than a few. These dogs cessful in clipping the leash to her collar. He gently lifts come from varied backgrounds and breeds, but most have the latch to the kennel door, and before he has a chance suffered from neglect and a lack of proper or adequate so- to open it, Lizzy’s pushing it open. She’s off and running, cialization with humans and other dogs. Many were chained, hauling him down the aisle, out the door, and across the tied, or kenneled inappropriately. Nearly all suffer from lack shelter grounds. of adequate exercise, stimulation, and energy release. The volunteer tries to slow her down. He braces himself, A hard dog is not necessarily an aggressive dog. Hard, wrapping the leash around his hand several times to ensure non-aggressive dogs are likely to display out-of-control be-

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 27 helping hard dogs TOM BAHLEDA TOM

One way to teach “hard dogs” self-control is to train them to eat properly with other dogs. In the foreground, Meg, a brindle terrier mix fostered by dog trainer and behavior counselor Melissa Bahleda, learns to eat with Bahleda’s other dogs.

havior, will be difficult to handle and assess, but will show staff, and foster-care providers who are willing to work with no signs of dominance aggression, resource guarding, or hard dogs often end up scratched, bruised, and frustrated, other types of aggression during their assessments. These and give up on their canine pupils after little progress has dogs may put teeth on skin during play sessions or assess- been made. Misunderstanding, impatience, and anger can ment, but this should not be confused with biting if there take a toll on these already frustrated canines, and inappro- is no overt attempt to cause injury or threaten (as there is priate or inconsistent attempts to modify their behavior can in cases of dominance aggression). Teeth-to-skin contact, as make a bad situation even worse for these dogs and those well as “accidental” scratching, is more often than not the who work around them. result of the dogs’ inability to control themselves and display what most humans and other dogs consider to be “normal” Better Options for Hard Dogs or appropriate behavior. Are there other options for these dogs? Yes, there are! When introduced to other dogs, hard dogs often appear And there is even better news: Modifying the behavior of desperate to interact, and will approach other dogs in an these dogs may not be as difficult or as long-term a process out-of-control, rushed fashion that the other dog may find as many people believe. The application of a few easy-to- threatening. So while neither dog may be truly aggressive, apply behavior modification techniques can yield dramatic the hard dog’s inability to control himself—along with his changes in just a few days—truly a miracle for a dog who, nervous energy—may result in a fight. That’s why it’s im- without them, might end up being euthanized. portant to carefully supervise any interaction these dogs Anyone—a shelter worker, rescue volunteer, or foster- have with other dogs, at least until their behavior can be care provider—who decides to work with difficult dogs modified. should have dog-handling experience and a basic un- Sadly, the outcome for many of these dogs is often derstanding of canine behavior. The safety of all humans euthanasia. Many, especially the large dogs, tend to be involved with the dog must come first. For this reason, I rec- deemed “unadoptable” simply because they are so difficult ommend only working with dogs who have been thoroughly to handle and because of the potential for accidental injury assessed and found to be completely non-aggressive. If a resulting from their out-of-control behavior. dog begins to show any type of aggression during the be- Many limited-intake shelters and rescue groups hesitate havior modification process, the assistance of a professional to take these dogs for the same reasons. Volunteers, shelter trainer or behaviorist should be sought, and other options

28 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG helping hard dogs considered before attempting to move forward. If the dog in a high, happy voice, and begin walking. If he begins to begins to show aggression at any point, it’s likely an indica- pull right away, immediately stop and wait, or turn in order tion of more serious underlying issues. to regain the dog’s attention using the treats, then begin walking again. Begin at the Beginning The trick is to help the dog begin to understand that a One of the first and most essential components of modify- walk is a walk and not a drag session. Reward the dog with ing almost any inappropriate behavior is proper exercise. treats and praise when he stops with you and walks with- Unless you have a team of fit volunteers who happen to out pulling. Stop and wait for the dog to halt whenever he be training for a marathon, it is unlikely you will be able to pro- begins to pull, and then continue moving forward, halting vide these dogs with enough walks to supply them with the whenever he pulls. The act of moving forward is a reward in amount of exercise they’ll need to become mentally and physi- itself, and most dogs will quickly catch on and learn to work cally calm. In the beginning, hard dogs may need long stretches for this reward by “checking in” with you and moving back of exercise to make up for weeks or months of inadequate en- to your side, which is where you want him to be. (For more ergy release and to combat the symptoms of cage anxiety. information on teaching the controlled walk, as well as the For this reason, I highly recommend a daily, or even other three basic commands featured in this article, please twice-daily, supervised, controlled romp or game of fetch in go to animalsheltering.org/partners_lessons.) a fenced area, followed by a controlled walk. These supervised play sessions should last a minimum Teaching Life Skills of 20-25 minutes (shorter durations in hot weather) and Once you have begun to get control of the dog on leash, can involve Frisbees, balls, or other exercise-inducing toys. and he begins to respond to your walk commands, halts, (My favorite is the Chuckit! line, which can be used to toss and praise, it’s time to teach him a few other basic “life a tennis ball long distances without the need for slobbery skills” he will need to learn in order to realize self-control ball handling.) and maintain himself successfully in his adoptive home. It is not important that the dog actually fetch the ob- The first of these is “sit.” While “sit” may seem like just ject—although this time can also be used to teach appro- a basic, maybe even unnecessary obedience command, it priate play drive and even fetching. What is important is is the basis for setting up a system of compliance and self- that the dog use this time as an opportunity to appropri- control in any dog, especially a hard dog. After all, everyone ately release pent-up energy and get the exercise he needs, likes a sitting dog. and have the opportunity to move forward unfettered, Utilizing patience, a leash, and a treat held above the which is an inherent and necessary behavior for all dogs. dog’s head while giving the “sit” command will inevitably You can use a variety of toys and other tools to stimulate lead to the desired response. Be quick to give praise as soon the dog to move during this supervised romp. If the dog is as the dog’s rump hits the floor. Most dogs can learn this friendly and non-aggressive with other dogs, find another command and begin executing it successfully and consis- non-aggressive, high-energy dog and allow them to romp tently in just one or two short training sessions. together (supervised, of course). You can even play a game Once the dog has learned to sit on command, you of tag with the dog yourself, as long as this does not over- have an appropriate, calm behavior you can begin to use stimulate the dog and lead to wild leaps at your face or to replace jumping, lunging, and other forms of inappropri- tackling maneuvers. ate behavior. Once the dog understands that he’ll get no If the dog becomes overstimulated at any time, leash reward—treats, praise, physical affection, or interaction— him and walk him around quietly until he calms. The leash for inappropriate behavior, but get everything his heart can also be used to keep the dog from jumping and flailing desires when he sits, he will quickly learn to replace previ- at you. At every point in this process, it is best to encourage ously unacceptable behaviors with the “sit.” You now have him to keep “all four on the floor.” a dog beginning to understand the concept of self-control! Once the dog appears to be tiring (and happy!) from Learning to sit also begins to establish an understanding of his unfettered romp, you now have an opportunity to teach the causality in the command-compliance-reward system. him how to walk on leash and move forward with humans When this happens, teaching other basic obedience com- instead of pulling and working against them. Now that he mands becomes much easier. Once the dog is sitting on has had the opportunity to release stored energy, his mind command—meaning that he complies the first time the will be in a better state to focus on commands and comply command is given—it’s the perfect time to begin teaching with your wishes. As you leash him, be sure you are in a other commands, especially “off” and “come.” calm, confident state; otherwise you are likely to confuse or Learning “off”—directing a dog away from or off of an overstimulate the dog. object—is key to self-control for all dogs, and will be much Quietly slip the leash over the dog’s head, show him one appreciated by everyone who comes in contact with them. of the tasty treats you have in your pocket, say “Let’s go!” It also greatly increases adoptability. Teaching “come” yields

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 29 helping hard dogs

provide the calming effect: “EEeeeeeaaassssssyyyyyyy.” Whether you are sitting, crouched, or standing, you will want to remain still and refrain from touching the dog or saying anything other than “easy,”—though you can say “good” as the dog begins to calm. Don’t converse with any- one else during this process, as your voice and movement may stimulate the dog. Simply focus on calming the dog. Otherwise, your efforts will be only minimally successful. Once you have had some time to practice this technique and have begun to master the transfer of calm, confident en- ergy to your canine companions, you will simply be amazed at the wonderful effect that spending just a few short mo- ments executing this exercise will have on most dogs. For dogs who don’t respond well to the “easy” com- mand, a more extreme method of calming may be required. I like to use an exercise called “settle,” although this tech- nique can be more difficult to master, especially if the per- son attempting the exercise has not had extensive handling experience or is not in a calm, relaxed state. It can also be dangerous if the dog’s behavior and tem- perament have not been properly assessed, as this is also the technique used by many shelters and trainers to test for dominance and other types of aggression. But if the dog

DLEWIS33/ISTOCK.COM has been found by a professional evaluator to be completely non-aggressive, and if you have built a good rapport and re- “Hard dogs” often have so much pent-up energy that you likely won’t be able to give them enough walks to lationship with the dog during your obedience and walking make them physically and mentally calm. But regular sessions, this exercise will be the icing on the cake in your supervised play sessions, featuring activities such as romping and fetching, can help these dogs get the modification process. exercise they need. Get yourself into the same calm and confident state of mind as recommended for the “easy” command, and begin by respect and bonding, and greatly reduces the chance of es- sitting or crouching next to the dog, who should be on leash. cape, thereby also reducing the risk of injury or death re- Entice the dog into a down position, either by using a treat sulting from escape. Working toward consistent recall while or by gently sliding the dog into a down position using your the dog is on leash is essential. Expecting any dog, espe- hands. (If you have taught the dog “down” during your obedi- cially a hard dog, to consistently come when called when ence session, this will make the process even simpler.) Once off-leash is unrealistic if he has not had the opportunity to the dog is lying prone on the floor, gently slide the dog over learn that “come” means “come to me each and every time on his side while quietly saying “settle,” in a calm, quiet voice. you’re called” without the distraction of ultimate freedom. Once he is on his side, let your hand rest on his side near Moving to long-line work or a safe, fenced area once the his heart, while keeping your other hand on the leash. Do dog is complying consistently on leash is also an important not keep the leash taut, and do not press on the dog, but step in teaching consistent informal recall. rather rest your hand on him in an assuring, comforting way while also encouraging him to remain still. Easy Does It If the dog begins to panic or struggle, do not battle with Along with appropriate exercise and basic obedience, calm- him; simply start over and continue until you can get the ing exercises are also an essential component of molding a dog to remain quietly on his side for several seconds. Once hard dog into a soft dog. And don’t let the term “exercise” you have achieved this, give a release command—“OK!”— frighten you; these are even easier to execute than the basic and then remove your hand and allow the dog to stand. obedience lessons. Mastering these two basic techniques will Reward him for his compliance. enable you to come to the aid of every anxious, confused, or As you continue to practice this exercise, extend the pe- difficult-to-handle dog that passes through your facility. riod of time you expect him to remain on his side. The lon- The first and most basic of the calming techniques is ger he remains in this position in a relaxed state, the more “easy.” Simply hold the dog’s collar in a firm and confident, his breathing and heart rate will slow, leading to true, physi- yet gentle and calm manner, and say “easy” in a quiet, re- ological relaxation. Once your hard dog achieves this level of laxed, calm voice. Draw the word out, using your voice to relaxation, he will be well on his way to the transformation

30 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG helping hard dogs you have worked so hard to achieve, and you will now—or exercise, controlled walks, a few basic obedience lessons, very soon, with a little more work—find yourself in the pres- and some calming time, I could see the diamond in the ence of a well-mannered, easy-to-handle, highly adoptable rough: She was incredibly smart, loving, and highly adopt- soft dog. able, but the experience of being kenneled for more than two months with inadequate exercise and few opportunities Other Considerations for energy release or appropriate stimulation had simply left Providing socialization opportunities for your hard dog her suffering intensely from kennel frenzy. during the “softening” process will also be helpful. These After two weeks, Lizzy was completely housetrained, sessions should be supervised, and the dog should only be crate-trained, and performed all of the obedience lessons allowed contact with other non-aggressive dogs who are she had been taught like a pro, even off leash! Most impor- not “bullies” (overly dominant), overly submissive, or “rough tantly, she was sweet, respectful, and affectionate, a true players.” The key is to teach proper play methods and allow companion. I hung fliers and spread the word, and when for energy release without overstimulating the dog. the call came, I knew she was ready. Do not hesitate to leash your dog and even remove him Today, Lizzy’s family boasts of her good behavior to from the play area if he begins to play too roughly, or if he their friends. She is helping one of her humans as he re- fails to heed your calls and commands. This will help him covers from cancer treatment, and for another she serves learn that you expect him to behave appropriately and re- as a source of companionship, exercise, and entertainment. spond to you even when he is distracted and having fun. They consider her to be a priceless member of their family. It A final note on calming elements: Many shelters, due to would have been a shame if she hadn’t found her way into budget limitations and a desire to minimize animals’ stress, their lives. do not sterilize a pet until he or she has been chosen for adoption. But if you’re working with a hard dog who is un- neutered, any success you have will be minimalized by the dog’s innate desire to reproduce. Whenever possible, dogs should be spayed or neutered prior to any attempt to mod- ify behavior.

Ensuring Long-term Success Finally, the day has come! You have put in the time and ef- fort, and it’s paid off. Your sweet, adoptable dog, previously considered unadoptable and too difficult to handle, is now responsive, respectful, and no longer “accidentally danger- ous.” He is ready for his new home, and his chance of suc- cess there is now very high. There are some basic preparations you can make to help ensure his success. Let potential adopters know about his pre- vious issues, and what you have done to reform them. Share Melissa Bahleda is the owner and president the lesson plans (online at animalsheltering.org/partners_ of PARTNERS! Canines (partnerscanines.org), canines), and show the prospective adopters how to perform which aims to help shelter dogs through these commands—this will not only help make the transfer behavior training. She has been rescuing, a smooth one, it will showcase your dog’s new talents. Tell training, and working with shelter dogs them about his exercise and nutritional needs, his toy prefer- for more than 20 years. In 2001, Melissa ences, and give them information about crating and house- received her certification in canine training training methods. Over the years, I have successfully adopted and behavior counseling from the Animal out hundreds of foster dogs—many of them “hard dogs Behavior Center of New York, allowing her turned soft”—into wonderful, devoted, lifelong homes. I to combine her master’s degree in education have found that being willing to share information and being with her love for dogs. In 2006, she was available if and when issues arise are instrumental to success- recognized as one of Glamour Magazine’s ful adoptions, and even more importantly, to retention. After and Toyota’s Women of the Year for her all, I likely know more about their new pet than anyone else! work in animal welfare and rescue. This process has helped scores of dogs like Lizzy. Three days before she was scheduled to be euthanized, I picked her up from my local shelter. And she was indeed wide- eyed, frenzied, and out of control. After only three days of

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 31 Scam in a Can? The history of an elaborate con should serve as a warning to animal welfare groups BY JANET WINIKOFF scam in a can?

“Please help me and my suffering friends,” canisters. Other callers were told they could send their vet- read the sign taped to a donation canister erinarian’s estimate to the group and would be reimbursed in a Vero Beach, Fla., convenience store. whatever amount the organization could afford. Complete with photos of pitiful-looking animals, the can- Who was behind NAMCBC? Local shelters and animal ister solicited donations to a group calling itself National welfare groups were mystified. Animal Medical Care and Birth Control Inc. (NAMCBC). A “To this day I’ve never met anyone who said they were few blocks away, a gas station had an NAMCBC coin bank either staff members or volunteers with that organization,” with a sign pleading, “You hold the key to my freedom,” says Joan Carlson-Radabaugh, who in 2007 was the ex- while the NAMCBC canister in a nearby Chinese takeout ecutive director of the Humane Society of Vero Beach and reminded customers that “Even man’s best friend needs a Indian River County. Carlson-Radabaugh had become suspi- friend.” cious about the group after hearing from colleagues in New In 2007, it was hard to walk into a South or Central Jersey about a slew of animal charity scams. Florida pizza parlor, tanning salon, discount store, dry Less than two years after the canisters appeared, cleaner, flower shop, or gas station without seeing an NAMCBC’s phone was disconnected, the website was NAMCBC canister right next to the cash register. abruptly taken down, the organization’s office was vacant— A photocopied flier was attached to most of the can- and the canisters and money were gone. isters, listing the charity’s numerous concerns: pet over- population, spay/neuter, teaching children not to approach Tracking the Cans strange dogs, and helping pet owners cope with financial Florida business records list Linda Lowe, Daniel Sutton, and hardship. “We are a new non-profit organization and our Susan Meyer as NAMCBC officers, but the organization is goal is to have all dogs and cats spayed and neutered,” read also connected to a couple with a lengthy criminal past, the first page of the flier. The flip side addressed a separate Russell and Margaret Frontera. topic. Headlined “Children at Risk: Dog Bite Warning,” the Shopkeepers throughout Florida identified Russell text briefly discussed dog bite prevention and then jumped Frontera from photos as the main person who dropped off back to discussing spay/neuter and animal neglect. The text and picked up NAMCBC’s donation canisters. Many gave was paired with a photo of three puppies. similar accounts of his pitch. “The man just came in to my To a hurried, sympathetic customer fumbling with the store and asked if he could leave [the donation canister] change from a purchase of coffee or a paper, the NAMCBC on the counter,” says Vero Beach businesswoman Mary canisters gave the appearance of legitimacy. McDevitt. When McDevitt, a shelter volunteer, probed the Yet anyone calling the listed phone number received man for information, he bristled. “He told me that if I didn’t a perplexing explanation of how the organization actu- want the canister, he’d just take it and leave,” she says. ally helped companion animals. Some callers seeking help Reporter Adam Neal pushed for information about with veterinary bills were told they could pay the doctor up the group, but was never able to get a face-to-face inter- front and then mail the receipts to NAMCBC for reimburse- view with any representative. A woman identifying herself ment, but that the amount reimbursed would depend upon as Linda Lowe answered Neal’s questions over the phone. how much money NAMCBC generated from its donation She said she was president of the NAMCBC and that her JANET WINIKOFF JANET

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 33 scam in a can?

only connection to Russell Frontera was that her mother used to help,” he says. “Now I tell people to never, never and Frontera’s wife were friends. She acknowledged that put money in those coin banks.” Frontera lived in her residence, but denied that he had any connection with NAMCBC. A History of Deceit It’s commonplace for animal advocates to network with Florida hadn’t been the Fronteras’ first stop. Russell Frontera’s one another, but everyone affiliated with NAMCBC was off criminal history includes a 1979 conviction for weapon posses- the radar where local animal welfare groups were concerned. sion, and 1982 convictions for assault after threatening to kill “No one at our shelter had ever heard from them, a teenager and a disorderly person’s offense resulting from a and attempts to talk to them weren’t fruitful,” says Frank charge of sexual abuse. A former gas station owner, he was Andrews, executive director of the Humane Society of St. also convicted of using stolen credit cards to defraud Exxon and Lucie County in Fort Pierce, Fla. 14 filling stations of $7,500, charging more for gas than adver- Eighty-five miles away in Sebring, Fla., former Humane tised, and selling stolen and altered auto inspection stickers. Society of Highlands County board president Barbara In 1991, the Fronteras branched out into canister phi- Shrewsbury also saw red flags. lanthropy, scattering 4,500 donation cans throughout New “We didn’t know anything about [NAMCBC] until we Jersey for an “AIDS Research Foundation.” In 1993, ac- started seeing the canisters around town,” she remembers. cording to the Bergen Record, a New Jersey superior court “They would never answer the phone, and would only call judge shut down the organization when the attorney gen- back after I’d left a message.” Shrewsbury got a call back eral’s office accused it of distributing less than 3 percent from a volunteer calling himself “Danny,” who became terse of the $270,000 it had collected. The state also dissolved when she asked how his charity helped animals and how its another charity Russell Frontera was running, the “National finances were structured. “When I asked him for his finan- Foundation for Abused Children, Inc.” cial statement he said [the NAMCBC] was ‘too new.’” Frontera signed a consent agreement with the state pro- Shrewsbury says she contacted several of the doctors hibiting him from doing any charity work for five years and listed as participating veterinarians on NAMCBC’s web- requiring that he register with authorities should he resume site. None claimed any affiliation with NAMCBC. When a career in fundraising. Shrewsbury confronted “Danny” about this during a phone “His operation shows how virtually anyone can create conversation, she says he told her that it was their right to a charity and collect money for a popular cause, tapping put whatever they wanted on their site. donors who want to help but don’t know which groups In early 2008, Neal’s front-page story in the Indian perform valuable services and which don’t,” wrote Bergen River Press Journal and several other Scripps papers across Record reporter Susan Edelman. Florida revealed that the cans looked exactly like those One year later, authorities caught the Fronteras deposit- from two animal charities shut down by the state of New ing canisters for their “Puppy and Kitty Rescue” throughout Jersey—one of which was started by Russell Frontera’s sis- New Jersey. Although the small print on the canisters stated ter, Josephine Thornton. NAMCBC changed the look of the that the group was a for-profit operation, the couple was canisters after the news broke, but after two follow-up sto- ordered to remove the donation boxes and account for all ries, the canisters were all but gone, picked up by NAMCBC the cash. representatives. Deputy attorney general Deborah A. Young called the In May of 2008, Russell Frontera—the man Lowe had operation “a blatant attempt to circumvent” the judge’s or- claimed had no affiliation with NAMCBC—was arrested in ders. “The chameleon may have changed color,” she told Brevard County, Fla., for possession of a weapon by a con- the Bergen Record, “but this has not changed the fact that victed felon after police spotted him in a car ripping open cash is being solicited from benevolent members of the NAMCBC donation canisters with a knife. The arresting offi- public who have been misled into believing they are helping cer, Sgt. David Baker, says that Frontera had materials in the support a good cause.” car to put together new coin banks. The weapons charge was dropped, but seeing Frontera A Family Affair in action was a sobering experience for Baker. “It makes me In 2002 Frontera began serving a seven-year prison term in personally angry when good people give money and it’s not New Jersey for wrongful credit practice, or loan-sharking.

34 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG scam in a can?

Margaret Frontera was also convicted and but received pro- in 10,000 animals annually, may have been cheated out of bation. Released after three years, Russell Frontera hooked much-needed funding. “We got several calls from store up with the Lovers of Animals Organization (LOAO). The owners asking if our shelter could put out canisters, to make now-defunct Tom’s River, N.J., nonprofit was headed by [up for it],” he says. a woman identified as Russell Frontera’s sister, Josephine Thornton. LOAO used both donation canisters and phone Community Rapport is Key solicitations as sources of revenue. The organization oper- It’s not clear exactly how much money came in through ated out of Thornton’s home and used a local UPS Store as the NAMCBC canisters, but at least 20 established animal its mailing address. (Kevin Dean, listed as LOAO’s vice presi- shelters and rescue groups across Florida may have been im- dent, was later listed as the owner of NAMCBC’s Web do- pacted by the canister appeals. main name.) The case should serve as a potent reminder to legitimate In 2006, LOAO was shut down for multiple violations of shelters and rescues to be aware of possible scams happen- New Jersey’s Charitable Registration and Investigation Act ing in their own communities. In the wake of the scandal, and state charity regulations. Judge Peter Doyne authorized many wonder why so many stores displayed the canisters the state to immediately impound LOAO’s canisters. A 2006 and why so many donors gave to an unfamiliar charity with Bergen Record article reported on the civil suit, in which the no track record in their community. state alleged that “(Russell) Frontera and son Dominic have “Tragic photos can catch people off guard, and they been the primary individuals responsible for the collection wind up giving from the heart and not from the head,” of the LOAO’s canisters.” Frontera denied involvement and says Sandra Miniutti, vice president of marketing for Charity commented that his sister’s accountant had mistakenly put Navigator, a nonprofit that evaluates the functionality and his name on the group’s official documents. efficacy of charities. Even savvy people can be taken in: Two Within a year of LOAO’s closure in New Jersey, NAMCBC Florida detectives initially assigned to look into NAMCBC canisters began popping up across Florida, printed with sad sheepishly revealed that they, too, had previously dropped photos and catchphrases identical to those used by LOAO. money into the canisters, never once considering that it Some of the Florida canisters even had the old initials still might be a con. scribbled on the bottom. Your community’s residents should know how your When reporter Neal asked NAMCBC president Linda shelter appeals for funds. If you solicit by mail, conduct Lowe about the graphics, she told him she had designed online fundraising, or distribute donation canisters, make them herself from hundreds of photos received from pet sure the donation point can clearly be linked to your owners. Asked why her graphics were identical to those organization. Frontera had used in New Jersey, she said, “I’d have to get In New Jersey, Humane Society of Bergen County execu- back to you on that.” tive director Kathy Johnson remembers how local residents With donation canisters distributed in at least eight Florida confused LOAO with her shelter. “There were a bunch of counties, Lowe claimed that the organization had helped 60 [the canisters] in our town. People started calling and saying pet owners. The Form 990 the group filed for 2007 lists rev- ‘When are you going to pick up your canisters?’ We told enue of $3,896 and expenses of $3,690, much of which, ac- them that they weren’t ours, but people kept insisting they cording to the form, went toward spaying and neutering. belonged to our shelter.” Yet only one Floridian has come forward to acknowl- For their part, donors shouldn’t assume that documents edge receiving financial assistance from NAMCBC. listing an address and phone number—or even 501(c)3 non- As stories about the group began breaking, local shop- profit status—mean that a group is living up to its promises. keepers were angry and felt duped. “Lots of people in our LOAO and NAMCBC both had all of these. “Do your home- area refused to give the canisters back [to the NAMCBC work,” Miniutti advises. “Do some research before giving and representatives who came to collect them],” Shrewsbury find out exactly how an organization is using their money and recalls, adding that some people turned NAMCBC canisters what they are doing to make a difference,” she says. over to her shelter. Even after LOAO was shut down, Johnson recalls that Andrews, of the Humane Society of St. Lucie County, shopkeepers were in disbelief. “They kept pointing to the can- said many storekeepers felt bad that his shelter, which takes isters and saying, ‘But look … they [LOAO] have an address!’”

36 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG scam in a can?

While some may argue that organizations like the NAMCBC can’t impact other groups, 500 canisters raising Knowing is Half the Battle just $5 a month could earn $60,000 annually. The 1,500 Whether you’re a large animal control agency or small canisters maintained by LOAO might have produced thou- shelter, it’s important that you educate the public about sands of dollars. According to Shrewsbury, naïve donors common scams that can hurt your community—and make these scams worthwhile. “Don’t just give to anyone possibly your shelter’s good reputation. These are just a who has a can out or hangs a sign. If they can’t provide pa- few that have popped up over the years; there are many perwork and you don’t know what services they are provid- other variations. ing, don’t give.” Outraged at how LOAO had conducted itself in his n The “Free to Good Home” Scam — Hustlers pos- home state, former New Jersey Assemblyman Neil Cohen ing as caring pet owners answer “free to good home” stressed that legislation is the key. ads, but turn around and sell the animals to research. “Phony charities will keep cropping up until we pass leg- n The Good Name Charity Scam — Con artists cre- islation outlawing the abuses associated with these charity- ate organization names that sound similar to those of change charlatans,” he said in a press release, adding “only legitimate national or local groups. They may add the then will we be able to donate our loose change to a cause phrases “humane society” or “SPCA” to bamboozle without having to worry about whether or not we’ve just the public. been robbed.” n The Injured Pet Scam — Someone calls a worried pet Don’t let it happen to you. “Develop a close rapport owner to say that he has found her missing pet, but with your community so that you can open conversations the pet is injured and needs emergency care. The caller with them,” advises Joan Carlson-Radabaugh. “Let people says that as soon as he is reimbursed, he will provide know about the good work your shelter does and encour- the name of the animal hospital where the pet is lo- age them to ask questions. If they know your organization is cated. Upon payment, the owner is usually directed to upfront, they’ll expect the same of other groups.” a veterinary hospital that has never seen the animal. n The Trucker Scam — A con artist claims he’s found Author’s note: This story is deeply personal. As someone a missing pet while passing through your community devoted to animal protection, I was concerned that none of and asks that money be wired before he will transport my colleagues within a 100-mile radius had ever heard of the animal back. National Animal Medical Care and Birth Control, Inc. As a re- n The Placement Scam — Hustlers answer ads placed sult, I began to dig, uncovering layer after layer of question- by pet owners trying to find a home for a pet they able practices—and got a threatening voicemail after simply can no longer care for. Claiming to be a no-kill shelter, asking questions about the organization. I turned my discov- they offer to take in animals for a fee, and assure them eries over to both local authorities and the media. If you sus- a good home. Victims of this scam lose their money, pect that an organization in your area is acting deceptively, it and the pet is often abandoned or sold for research. may be up to you to do the same kind of legwork. These scams were prevalent in California during the A special “thank you” to reporter Adam Neal for taking early nineties. on this story and following through, and to Joan Carlson- n The Nigerian Puppy Scam — Scam artists send out Radabaugh for telling me about the New Jersey animal Internet ads or place local newspaper classifieds, ad- charity under investigation for canister scams. It was this vertising either purebred animals for sale, or mixed- small but vital piece of information that helped me put the breed animals who must be adopted immediately but pieces together. require advance shipping or adoption fees. People This should be a cautionary tale to animal shelters and send their money, but the animal never arrives. their communities. After all, the next city hit could be yours.

Janet Winikoff is the director of education for the Humane Society of Vero Beach and Indian River County, and has worked in the field of animal protection for 17 years. She shares her home with husband Mike, cat Tony, and dog Nala.

To hear audio interviews conducted by reporter Adam Neal with a woman identifying herself as NAMCBC president Linda Lowe, go to tcpalm.com/news/2008/may/21/port-st- lucie-man-linked-charity-type-scams-arrest.

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 37

101

Helping Cats Find Their Happy Place Towering trees, designer digs—and more modest efforts, too—showcase kitties and please people

BY JIM BAKER L. COBURN/SAN DIEGO SPCA AND HUMANE SOCIETY

A fish-eye view of the “Cataquarium” playroom at the San Diego SPCA and Humane Society. The aquarium-themed room gives cats plenty of things to do, and provides an atmosphere where potential adopters want to linger.

Towering over visitors’ heads, the tree with durable, black plastic netting that desire some “alone time,” prime spots to sun- has become quite an attraction, visible even makes the trunk and branches climbable. bathe, and volunteers to interact with. from the road, turning the heads of drivers The branches terminate in big, green pads “They just love it; they have a great time who pass the Angels for Animals shelter in that are perfect for high-altitude lounging. in there,” Less says. “They climb all over it. Canfield, Ohio. And at first glance, the room does bear But most of the cats that we put in there run “We’ve had all kinds of questions about it. some resemblance to those that zoos set up down when we walk in the room. They’re People [who see it] have asked me if we have to house monkeys. very friendly animals.” primates,” says Diane Less, who co-founded But the tree is orangutan- and chimp- Because the cats dig their space, they’re Angels for Animals in 1990. free. Instead, it serves as the centerpiece of happier and more outgoing. And because the It’s a reasonable question: The large the main cat colony space at the shelter— tree provides such an unusual visual to the room that holds the tree is the key attrac- and on any given day, it’s the high-altitude shelter’s adoption space, people are drawn tion in the shelter’s 13,500-square-foot, $3.5 hangout for between 30 and 40 cats waiting there to meet them. million Lariccia Animal Center. At 24 feet for homes. Called the Tree of Marie—in honor of tall, the tree is constructed of steel pipes, The space offers plenty of room for its Marie Stilling, a supporter who, on her death plywood, and artificial grass, and wrapped feline inhabitants, places to go when they in 2002, made a $100,000 bequest designated

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 39 [101] GEORGE BEAVER/ANGELS FOR ANIMALS FOR BEAVER/ANGELS GEORGE

It might not be Cloud 9 exactly, but to cats clambering on the two-story-tall “Tree of Marie” at Angels for Animals, in Canfield, Ohio, it must seem that way. Adoptable kitties residing in the room have to have all their claws, so they can climb and descend the tree safely.

For shelters unable to make sweep- GEORGE BEAVER/ANGELS FOR ANIMALS FOR BEAVER/ANGELS GEORGE ing changes, small updates can create a Visitors to Angels for Animals in Canfield, Ohio, are typically awestruck upon seeing the “Tree of Marie,” a 24-foot-tall climbing structure in one of the cat adoption rooms. more effective and pleasant environment. Improve the lighting by changing bulbs; introduce more color; isolate intrusive to create it—the structure and its room em- area, and the shelter’s sort of become like the sounds, like barking; keep litter boxes body what should be a guiding principle for zoo—it’s the destination out here.” clean; don’t let kennel cards hide the cats; shelter adoption spaces: They should serve reduce clutter; and let in fresh air and sun- both the animals they house and the people Sitting Kitty light whenever possible. who come to visit. Less estimates the tree room cost about Many of the fixes that serve the mental The tree is tall, but so far there haven’t $150,000 to create—a price tag that’s likely and physical needs of the four-legged resi- been any serious mishaps with kitties losing out of reach for many budget-strained shel- dents simultaneously appeal to the senses their footing and falling from the two-story ters. And most shelters have enough space of the two-legged visitors—and the more tree. “There were a couple of lessons learned challenges housing their animals without try- comfortable and engaged a person feels in when it was first put in. The only thing we ing to find a room for an enormous tree! a cat adoption space, the more likely it is had an issue with was they learned quickly But while the tree in Ohio is a soaring ex- they’ll leave your shelter with a new, furry not to put any declawed cats in the room,” ample of creative and appealing cat housing, family member. says George Beaver, systems manager, who it doesn’t take tens of thousands of dollars or “That’s always been my point with ev- says that one declawed cat fell from the tree hundreds of extra feet to showcase cats in an erything I teach: You don’t have to do every- and got a minor sprain. Now felines allowed environment that keeps them safe, healthy, thing, but you can do something. And that in the room have to have all their claws, to and sane, while treating potential adopters something—that positive change that may ensure they’re surefooted enough to enjoy the to an enjoyable experience. There are sim- be only one thing—can make a huge differ- tree safely. ple ways shelters can improve cat adoption ence,” says Kit Jenkins, project manager for Visitors to Angels for Animals, says spaces, using basic design to keep adopters agency enrichment at PetSmart Charities, Less, are “just blown away” by the cat tree. hanging around, and to draw their attention based in Phoenix. Jenkins, who has worked “It’s kind of funny. We’re out here in a rural to the cats. in the animal welfare field for 30 years, gives

40 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG [101] presentations and webinars about ways to improve conditions for shelter cats and boost their adoption rates. Among Jenkins’ pearls of wisdom: If you can keep your kitty room less stinky, potential adopters may linger longer, increasing their chances of meeting someone they want to get to know. If you can get visitors to perceive cats as individuals, they’ll be more likely to make a personal connection with one. If you make a good first impression, visitors will stay around to take a second look.

A Room with a View Not every shelter can make a first impression with an enormous, cat-bejeweled tree—but the Canadian Bow Valley SPCA, in Canmore, Alberta, has a slightly smaller version: a floor- to-ceiling cat tree featuring a spiral of sisal- wrapped steps leading up to two ledges that cats can go back and forth between. JOSEPH POTTS/BOW VALLEY SPCA The custom-made wooden structure Volunteer Lucy Taylor watches a cat descend a custom-made, floor-to-ceiling climbing was designed and constructed by a local structure in the big playroom of Bow Valley SPCA in Canmore, Alberta. Cats at the shelter home builder, and like the one in Ohio, it’s enjoy spaces that are clean, bright, and stimulating—qualities that appeal to potential adopters, too. the focal point of the shelter’s main cat play- room. It draws plenty of appreciative com- ments from visitors, who can see it through big windows the moment they arrive at the shelter. The sight of the resident cats climb- ing the tree, observing the squirrels outside, and cuddled in blankets has proved to be an irresistible attraction. The shelter also has five smaller cat “cha- lets” that house different groups of cats: one for seniors, one for kittens, even one for a cat who won’t accept other feline roommates— his own private suite. Staff members have discovered that visi- tors want to linger in the playroom and the chalets, where big windows provide natural light and there are seats for humans, too. “A whole family can go into a room and spend as much time as they like in there,” says Sonya White, adoption center manager. “… Quite often, families will come regularly, like once a week. They’ll just grab a key, go into a room, and we won’t see them for an hour.” As a result of the time they spend social- izing with the cats, people get to know them as individuals—and the cats get to know many different people. “We encourage that; it’s good for the cats. It helps them become more adoptable, because they’re used to being handled by people, so they’re not as

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 41 [101]

frightened when a potential adopter comes in more fun here,” according to Sarah Janelle a room,” White says. “They’re not running to Marshall, assistant director. hide; they’re coming to the door, or climbing The playroom’s become a sensation in cy- in their laps, and that really attracts people, if berspace, too; virtual visitors can observe the they’re looking for a cat, and the cat is actu- goings on via a cat webcam that provides a ally jumping on them.” live feed of their activity. The shelter has even Part of what makes people stick around is had adoptions result from people who’ve the smell—or the lack of it, says Jenn Rowley, watched the “cat cam” and fallen in love with the shelter’s board president. The windows a particular star. open, and the air system regularly pumps The shelter made the latest updates about fresh air into each room. a year ago, paying for them with funds raised “I think that people are more likely to go at a garage sale. Marshall came up with a into a room where it doesn’t smell like cat,” design for wooden shapes—boxes, ledges, Rowley says. “Our staff is really good at keep- stairs, cubbyholes, etc.—that could be built ing our rooms clean, keeping the male cat and mounted against the back wall, giving smell to a minimum, keeping the litter pans the cats a kind of hanging playground to with the litter inside them instead of kicked climb on, hide in, and perch upon. A local around the floor. I think people are more will- man was hired to create the forms, which ing to sit on our floor here than I’ve ever seen he coated with a durable, pet-safe paint that could stand up to being sprayed and wiped

SARAH JANELLE MARSHALL/DOROTHY H. O’CONNOR PET ADOPTION CENTER at another adoption facility.” Bow Valley SPCA is a small shelter; there’s down for sanitation purposes. The forms These cats in the cat playroom of the Dorothy H. O’Connor Pet Adoption Center not much room to spare. The solution, when are bright and colorful, painted red, yellow, in Victoria, Texas, display an uncanny sense it came to giving cats space, was to go up— black, and green. of symmetry as they lounge on colorful, wooden forms mounted on the room’s walls. thus, the cat tree in the main playroom, and Cats are in the playroom from 8:30 a.m. the various levels and ledges that abound in to 4 p.m., and then are returned to their in- the chalets. dividual kennels for the evening. New cats “I think vertical space is really important. quickly adjust to the routine. In the morning, I’m just looking at our rooms right now, and they seem eager to be taken into the play- I’m thinking that if we didn’t have any of those room, Marshall says, and by late afternoon, ladders or the cat-scratch post or any of our they’re waiting at the door for staff to return ledges, everyone would be confined to the them to their individual kennels. floor. And I think that is going to end up with Fresh air and sunlight are often said to them needing to have more hiding places, ter- be the best disinfectants—and the best de- ritorial issues, stress issues, and basically the stinkifiers. The cat playroom here provides potential for fights,” Rowley says. plenty of both. The front wall, which faces Mindful of the need to present cats into the lobby, is glass; the rear wall sup- as individuals, Bow Valley also strives to ports the vertical jungle gym; and the two mix together cats of different colors, pat- side walls are sturdily screened in, but open terns, ages, and personalities. “I’ve heard to the elements. Ceiling fans keep the air cir- at other adoption facilities that it’s really culating. Should it get too hot, staff can sim- hard to adopt out black or black-and-white ply take the cats back to their kennels—but cats, so you don’t want to have a room of executive director Sally Kuecker says that that solid color. You don’t want to have rarely happens. a black cat room and an orange tabby Kuecker credits the playroom with re- room,” Rowley says. ducing stress among the cats, as well as giving them an environment in which their C. ELEY/SAN DIEGO SPCA AND HUMANE SOCIETY Open-Air Accommodations personalities can bloom. The wooden boxes, Each of the 17 separate cat adoption spaces Is it possible for shelters to do too good a job ledges, cubbyholes, and steps give cats the at the San Diego SPCA and Humane Society when they update their cat spaces? ability to get away from each other—espe- has a different theme. The “Central Park West” room, pictured here, is meant to Ask the staff at Dorothy H. O’Connor Pet cially from those annoying kittens—when evoke the sights of New York City, complete Adoption Center, in Victoria, Texas. Visitors they’re feeling stressed, or just need some with the trees of Central Park and the subway. Is this kitty headed uptown or watching the cats in the shelter’s playroom time alone. downtown? regularly make comments like, “I don’t know “Before, they didn’t have that opportu- if I want to adopt, because they’re having nity. We had cat trees and things like that,

42 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG and we still didn’t get the results that we do a piece of furniture that gets worn out, but now,” Kuecker says. “You can see they’re a that’s about it. lot more contented.” Harris suggests that shelters contemplat- ing an upgrade to their cat spaces should Divine Design figure out specific goals, such as making the Both cats and people are contented with the cats as presentable as possible, or reducing spaces at the San Diego Humane Society and their stress (and thus disease outbreaks, too). SPCA. In 2007, with help from 40 profession- It’s important to keep in mind, she says, that als from the local chapter of the American whatever you design has to be easily sanitized Society of Interior Decorators (ASID), the and maintained, with furnishings that can be shelter went beyond simple shapes for cats to replaced at a reasonable cost. The idea is to climb in and perch on. ASID worked on “Dog create a space where people can fall in love Digs and Cat Cribs” as part of its community with cats—with all the coolness, curiosity, service program. and playfulness that makes them who they Designers were challenged to create are—and want to take them home. unique, “home-like” spaces that would offer a positive atmosphere for adoption. They gath- ered donated materials and furnishings to com- Resources plete their themed rooms. The results of their n Go to the resource library at work are cat habitats (and doggie apartments) animalsheltering.org to access “Feline that not only provide safe, enriching environ- Good” (Animal Sheltering, May-June ments for pets, but continue to amaze visitors. 2009) and “All Together Now: Group The rooms amounted to about $250,000 Housing for Cats,” (Animal Sheltering, in donated work and materials, but were cre- Mar-Apr 2003). ated at virtually no expense to the shelter, n Many of the ideas discussed in this story according to Renee Harris, senior vice presi- are covered in Kit Jenkins’ webinar, dent for animal services. The designers gut- “Improving Your Cat Space for Adopters ted existing space at the shelter, remaking it and Felines.” This webinar can be ac- into 12 cat condos, four larger rooms called cessed at petsmartcharitiesblog.org/. cat habitats, and then the biggest space, the Click on the “Animal Care” link, then the “Cataquarium.” Each condo and habitat has specific webinar. You will need to pro- a different theme, with murals on the walls vide some simple registration informa- and furnishings to complete the look. For in- tion before you can access the recording, stance, the “Aristocats” room is painted and but it’s free. furnished to suggest a quaint French village, n For a closer look at the cat spaces de- while “Central Park West” evokes the sights of scribed in this story, visit: New York City (including a painted banner ad n San Diego Humane Society and for the Broadway musical Cats). SPCA; sdhumane.org The home-like settings model the idea n Bow Valley SPCA; bowvalleyspca.org that pets are part of the family and should n Dorothy H. O’Connor Pet Adoption live indoors with their people; the tranquil Center; docpac.net settings, coupled with places to perch and n Angels for Animals; things to do, encourage the personalities of angelsforanimals.org the cats to emerge. The environments are much less stressful than traditional cages— and that means healthier, happier cats. And of course, visitors love them. “It’s re- ally amazing,” Harris says. “On any given day, if there’s somebody in a room, you can walk into that cat area and hear them say, ‘Wow, this is great,’ ‘This is cool,’ ‘Look at that one, watch that one,’” Harris says. In addition, the décor of the cat rooms has held up over time. Occasionally staff will have to remove

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 43

q&a

Minds of Their Own Exploring the emotional and moral lives of animals

Humans have long tried to imagine what body of evidence to build a case to the con- other species think and how they may feel, trary. On the forefront of the burgeoning field projecting our own perspectives and emo- are renowned scientists Jonathan tions onto the animal experience. The sight Balcombe and Marc Bekoff. of a hawk spiraling effortlessly on an updraft After years of research- or horses cantering side by side in a field is ing the emotions of enough to inspire wonder about the inner lives animals, Bekoff began of other creatures. And to people who observe exploring the concepts of their pets’ activities and moods, the existence morality and justice in their of cat and dog emotions—in the form of joy, societies, basing his work on grief, even jealousy—seems beyond question. animals’ adherence to their What seems blatantly apparent to many own sets of rules and the ap- animal lovers, however, is challenged by some plication of punishment in their scientists as nothing more than sentimental an- play. Balcombe studies pleasure in Jonathan Balcombe thropomorphism. Portrayal of animals as lesser animals—a concept rarely considered within beings without thought or emotion dates at the scientific community—and what it means est, The Animal Manifesto: Six Reasons for least as far back as the days of Aristotle, who for our treatment of them. Expanding Our Compassion Footprint, was believed that animals existed solely for the Now teaching a course on animal minds published in January; Balcombe’s new book, benefit of humans and were incapable of feel- and behavior for Humane Society Second Nature: The Inner Lives of Animals, is ing beyond mere sensation and appetite. University (humanesocietyuniversity. out this spring. But ethologists engaged in the study of org), the two authors have new In the interviews excerpted animal behavior are drawing from a growing books out this year. Bekoff’s lat- here, Bekoff and Balcombe spoke with writer Ruthanne Johnson about their work and its implications for our relationships with animals.

What are the origins of your connection to animals? Bekoff: I was always asking my parents about what animals were thinking and feel- ing. When I was about 3 years old, I yelled at a man for yelling at his dog, and he chased my father. I don’t really know where it came from, but I was raised in a very compassion- ate home with a really compassionate mother. Balcombe: If there is an animal gene, I was born with it. At the age of 3, I remember pet- ting a kangaroo [at a sanctuary]. That was a meaningful experience for me.

So you weren’t the kind of kid who would pull the wings off flies? Balcombe: No, I was the kid who pulled the arms off of people who pulled the wings off flies! I can remember being deeply disturbed Marc Bekoff with Bessie with kids stepping on crickets or caterpillars,

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 45 [q&a] and coming to the defense of the animal. I guess it’s empathy for another being caught World Views up in the struggle of life, like we are. A study at England’s Newcastle University demonstrated that starlings, and by extension probably many other animals, “have ambient emo- How did educators and others react to tional states,” says Balcombe. A barren cage elicited a different response the path you chose? than a stimulating environment where starlings can fly freely and interact Bekoff: A lot of people thought I was nuts with each other; the ones living in the impoverished environment were unwill- to swim against the tide. They would say that ing to take chances to find food. In his new book, Second Nature: The Inner play behavior is a waste of time to study [and Lives of Animals, Balcombe writes that negative response mirrors that of people that] you don’t want to start talking about with depression or anxiety. “It reminds me that animals don’t just live in the mo- animal protection. But the thing that vindi- ment,” he says. “They also have emotional tenor and they have states of being.” cated me is that I have done good science. And I was never in their face, and I think that comes back to my belief in compassion. I didn’t yell at them; I just said, basically, “You Empathy do what you want to do, and I will do what A hormone-crazed male elephant knocked over a female elephant with I want to do, and time will tell if I made a an injured leg. A third elephant rushed to her aid, touching her trunk good choice.” And it did. to the sore leg as if to kiss the pain away. In another case, an elephant matriarch set free a group of captive antelopes, using her trunk to undo the What were some of the first scientific latches on the gate of their enclosure. These stories recounted in The Animal studies of animals you were involved in? Manifesto demonstrate what Bekoff refers to as “wild justice,” or animals Bekoff: Coyotes were the first animals I showing empathy and compassion through unselfish acts. “When a being is in began to seriously study. Watching them in need,” he writes, “animals will go out of their way to help them, to keep them the field and seeing how smart and emo- from harm, or to teach them how to successfully solve a problem.” tional they are—and how attached to one another—made me realize how important it was to access their world in order to observe authentic behavior and to see how adapt- Sensory Pleasure able they are. After a night of feeding on land in Kenya, hippos filmed by wildlife cine- Balcombe: When I went to grad school, matographers Mark Deeble and Victoria Stone returned to a freshwater I gravitated to bats because they are not spring outfitted with an underwater camera system. “When the hippos popular and they are largely misunderstood. get in the water, fishes from various parts of the spring come over as if on The first really strong evidence of something cue and the hippos spread their legs, splay their toes, and open their mouth,” we call reciprocal altruism—where individu- says Balcombe, reciting one of his favorite examples of animal pleasure. “The als actually keep track of what friends do fishes nibble away at various parts of their bodies—their teeth, between their for them and then they give back to their toes and their back, even cleaning their cuts and wounds. It’s akin to a spa ser- friends—comes from studies of vampire bats. vice, and there is every indication that the hippos really enjoy it, often drifting It showed that individuals will share blood off to sleep.” with others, regurgitating it to others who are perhaps ill or to a mother giving birth who cannot leave the roost to forage that night. So they work together as a group and help Loss each other through tough times, and these A dog’s anguish at the end of an enduring friendship was the subject are values that humans hold really high. of a tale related to Bekoff following a lecture on animal emotions in Palermo, Italy. As Bekoff shares in The Animal Manifesto, a biologist Have you ever had any “eureka” recounted how his dog followed a cart carrying the body of a mule who’d moments while studying animal behavior? been his companion for 12 years. “When the mule was buried, the dog slowly Balcombe: Six years ago, when I was bird walked over to the grave of his friend and wailed,” Bekoff writes. Unwilling watching at a nature center in Assateague, to ascribe motives to the dog’s behavior, the biologist told Bekoff he’d always Va., I watched two crows fly over and land hesitated to share the story. “But after hearing stories of animals ranging from on a decrepit billboard, and their interaction turtles to magpies to elephants who displayed grief, he was now certain his dog was clearly pleasurable: One of them was so- had also grieved the loss of his longtime friend.” liciting a neck rub from the other repeatedly and giving the [other] one a neck rub. They

46 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG [q&a] looked like best buddies or maybe a mated Why choose animal morals as a topic of Bekoff: Because people are feeling an in- pair. That made me think about animal plea- study? credible distance from nature and animals. sure, which none of my biology teachers Bekoff: It became clear to me that when They get busy and their lives are fractured. addressed, because science has essentially animals play, there are rules of the game and I have always said that we have old brains neglected that huge subject. And so I am there is a moral to it and an ethical mood. and new bottlenecks: We have Paleolithic grateful to those crows because they lit a lit- When they violate the moral code, they pay for brains, and we are living in new times, and tle light bulb over my head, and life has never it. If animals are moral, it ups the ante in the new times are ripping us away from nature. been the same. sense of who they are. Not only are they smart, And people miss it, and the rubber band is adaptable, and emotional, but they know right expanding, if you will, such that it’s going to Why choose animal pleasure as a topic from wrong, and that sends a strong message snap pretty soon. of study? for their cognitive emotional skills. Balcombe: We are all animals, and we know Balcombe: We need to recognize the rich- what it’s like to be an animal. We experience ness of animal lives—that it isn’t just about Why are some scientists averse to it in every living, breathing moment. I see a avoiding pain but also about seeking plea- exploring the possibility of animal squirrel outside running along the fence, and sure. And that has huge moral implications: morality and emotional experience? I’m just captivated. I know that squirrel isn’t that life has intrinsic value if you can feel Balcombe: It’s threatening to us because it just alive—she has a life and she has experi- pleasure. Pleasure is pretty distinctive in ani- requires us to revisit the whole paradigm of ences and emotions. mals, and there is quite a lot of really great our relationship with animals. If animals are research out there: rigorous studies with moral and have virtue and a sense of eth- What do you hope your students will repeated, carefully designed data sets and ics, then how can we continue to treat them take away from your HSU course? analyses. For example, rats exhibit laughter the way we do, to keep them in cages and Bekoff: A better appreciation for animals, and mirth when given neck rubs or being slaughter them by the billions? not what they are but who they are, and an tickled, and a horse’s heart rate goes down appreciation for their cognitive, emotional, significantly when it is brushed in certain Why are people so drawn to stories and moral lives. I also hope this creates an places where he may be groomed naturally about animals, especially those that pose army of animal protection advocates. by another horse. the possibilities of rich emotional lives?

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 47

shelter medicine

Canine Influenza Virus: Fact or Fiction? An expert breaks down what you need to know

BY MIRANDA SPINDEL, D.V.M., M.S.

The H1N1 virus has been making headlines for nearly a year, yet there is still much confu- sion about the reality of the situation. Reports that use words like “outbreak” and “emerging disease” often incite fear and leave us gripped by overly active imaginations. Picturing im- minent world collapse, we forget to take the time to study available information, separate fact from fiction, and follow a reasonable course of action. In the veterinary and sheltering worlds, there are parallels in the reaction to the spread of canine influenza virus (CIV), which was first identified and made headlines in 2004. Recently, CIV has been back in the spot- light following conditional licensure and re- lease of the first canine influenza vaccine. Many questions—How effective is the vac- cine? Should we test our animals? How con- cerned should we be?—have been circulating in the animal sheltering community. It seems an ideal time for those of us concerned about the health and welfare of dogs to refresh our- selves with available information, determine DAVID PAUL MORRIS a reasonable action plan related to canine in- There is no way to prevent canine influenza virus so far, but it’s possible for shelters to limit fluenza virus, and separate fact from fiction. the consequences of widespread disease and contribute to an improved understanding of how the virus transmits, persists, and can be prevented. Fact: When dealing with “kennel cough” in a shelter dog or a whole In early 2004, an influenza A virus was Colorado State University, found dogs shed- population of dogs, CIV is one of recovered from the lung tissue of a racing ding the CIV virus in 11 out of 16 shelters (69 many possible causes to consider. greyhound who had succumbed to severe percent) that were experiencing outbreaks of Canine infectious respiratory disease com- respiratory disease in Florida. Analysis of canine respiratory disease. plex, or “kennel cough,” is a common syn- the viral genome revealed that the isolate CIV is clearly an important new differen- drome—especially in shelter dogs. Most was closely related to an equine H3N8 in- tial diagnosis for any dog with acute respira- humane facilities that house populations of fluenza virus. Since 2004, thousands of CIV tory disease. dogs manage cases of infectious cough on cases and confirmed outbreaks have been a daily basis. The primary agents associated reported in more than 25 states and the Fiction: Canine influenza is really with the kennel cough syndrome include bac- District of Columbia, according to Cornell only a problem in animal shelters. terial and viral pathogens, such as Bordetella University’s Animal Health Diagnostic Dogs of any age, breed, and health status are bronchiseptica, Mycoplasma species, canine Center webpage (diaglab.vet.cornell.edu/is- susceptible to canine influenza if they have distemper virus, canine parainfluenza virus, sues/civ-stat.asp). not had previous exposure to the virus. Like and canine adenovirus-2. Each of these The total number of CIV cases that have influenza viruses that affect other species, agents can cause similar clinical signs, in- occurred is not known. However, a recent CIV is easily transmitted in cough and sneeze cluding sudden onset of fever, loss of appe- one-year study, conducted by real-time droplets and can be transmitted through fo- tite, cough, and nasal discharge. polymerase chain reaction (PCR) testing at mites (hands, clothing, and other objects that

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 49 [shelter medicine]

CIV does not spontaneously erupt in fa- recovery may take several weeks. Rarely, cilities; initial cases have to enter from com- severe to fatal disease may occur. Thus CIV munity sources to start the cycle of infection, is a disease that causes a high morbidity reflecting a community problem. (many affected), but a relatively low mortality The virus does not survive long in the en- (death rate) when appropriately diagnosed vironment (it can remain viable on surfaces and managed. for 48 hours, on clothing for 24 hours, and on hands for 12 hours) and is easily killed with Fiction: Outbreaks of CIV are easily routine cleaning and disinfection, but many recognized in a facility or population facilities do struggle to break the cycle of of dogs. transmission once the virus is introduced. Much focus has been placed on outbreak There is still much that remains to be stud- recognition and management. When CIV first ied about how this virus circulates, persists, enters a group of susceptible dogs, a presump- MIRANDA SPINDEL/ASPCAMIRANDA and evolves in the dog population—both in tive diagnosis may be made based on the Laboratory diagnosis is required to distinguish canine influenza from other owned and in homeless animals. rapid spread of an acute respiratory disease causes of acute respiratory disease. Here, a accompanied by fever that is unrelated to vac- veterinarian acquires a nasal swab from a Fiction: Dogs with CIV frequently cine history and associated with a prolonged dog to submit for polymerase chain reaction (PCR) testing. die rapidly, with signs of or complete lack of response to therapies that hemorrhagic pneumonia. are generally effective for other causes of ca- Initial reports indicated that canine influenza nine infectious respiratory disease. virus caused significant mortality in affected Laboratory diagnosis is still required to dogs. But it now appears that the disease be- differentiate CIV from other causes of acute haves like influenza infections in many other respiratory disease, but the rapid spread can species. Most dogs will recover without seri- be suggestive. However, when CIV enters fa- ous complications. cilities where kennel cough is already occur- Following infection, the virus replicates ring, it may not be immediately recognized as quickly in dogs’ respiratory tract cells. There is anything “new,” but instead may appear to be a two-to-five-day period during which nonspe- a gradual worsening of the existing problem. cific clinical signs (such as fever and lethargy) In these situations, failure to perform rapid occur. It is during this early incubation period and appropriate diagnostic testing—and to that peak nasal viral shedding occurs. Around offer timely treatment specifically designed days five to seven, more visible clinical signs of to treat the disease—can lead to decline in cough and nasal discharge develop. Typically, the welfare and health of the entire popu- viral shedding wanes by days seven to 10, but lation. Therefore, in a population of dogs that can vary in individual dogs. showing an increase in the number of acute It is important to note that by the time ob- respiratory disease cases, overall severity of vious clinical signs develop, the period when illness, or a prolonged to complete lack of animals are most infectious often has already response to usually effective therapies, CIV

MIRANDA SPINDEL/ASPCAMIRANDA passed. In many facilities where animals are should be a consideration, and diagnostics isolated only after clinical signs are noticed, should be pursued. This photo was taken in a shelter where a high rate of canine infectious respiratory infection control becomes a significant chal- disease was affecting the dog population. lenge because viral shedding and transmis- Fiction: CIV can be diagnosed Nearly every dog had been placed on sion to other dogs has already occurred. The antimicrobials, which is not a recommended based on clinical signs alone. practice. majority of affected dogs (80-90 percent) will Laboratory diagnosis is required to distin- show mild to no clinical signs, while a smaller guish canine influenza from other causes of can be contaminated with disease agents and percentage of dogs (10-20 percent) may de- acute respiratory disease. There are multiple act to spread the disease). velop more severe illness characterized by diagnostic methods available for testing; each That said, the risk of infection is lowest high fever, lethargy, rapid breathing, and sec- has strengths and weaknesses. for pet dogs who have little exposure to other ondary bacterial bronchopneumonia. “Too often, facilities test only one or two dogs or dog facilities, and greatest for dogs In uncomplicated cases, the respiratory dogs using only one test method, and the di- who are housed in group environments or tract may begin to heal in as little as three to agnosis is missed,” says Gabriele Landolt, a have frequent contact with other dogs, such five days following infection. In other cases, virologist who is researching canine influenza as through boarding kennels, day cares, dog cell damage may predispose animals to ac- in animal shelters through a Morris Animal parks, veterinary hospitals, and shelters. quiring secondary bacterial infections, and Foundation grant. “To identify the causative

50 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG [shelter medicine] agent accurately and rapidly, thus allowing dogs are recommended) who have entered broad-spectrum therapy is recommended to to institute optimal control measures, it may the facility at various times and are exhibit- cover most of the likely secondary pathogens. be necessary to combine several diagnostic ing different clinical signs. For more informa- Cough suppressants are not recom- tests and test multiple dogs in varying stages tion on testing methods, read the chapter mended for CIV dogs experiencing productive of disease.” on canine influenza in the newly available coughs. Some practitioners report anecdotal The timing of sample collection relative to textbook, Infectious Disease Management in response to a single anti-inflammatory dose when an animal was infected relates directly Animal Shelters. of glucocorticoids, but this is not documented to test performance. Some tests, like PCR well and not without risk. analysis and other methods aimed at detect- Fiction: Doxycycline is a Antiviral medications specifically aimed ing the virus, are designed to work during the good standard antibiotic at influenza infections are available, but not first few days following infection, when dogs for all dogs with CIV. advocated for use with CIV for several rea- are shedding infectious virus but showing few Not all dogs affected by CIV will require ther- sons. These drugs must be given very early clinical signs. These tests are preferred for an apeutic intervention. When medication does in the infection for effect, there are no rec- early clinical infection. become necessary, there is no single correct ommended dosing strategies, there are no Other tests, like serology (blood tests), treatment. For many CIV cases, supportive efficacy or safety studies available in dogs, measure exposure to the virus through an- care may be all that is required. Good nutri- and the virus may develop resistance to these tibody levels, which do not develop until at tion, maintenance of hydration, and minimi- drugs. Furthermore, they are expensive med- least seven days following infection (or po- zation of stress are still critical components of ications that—especially these days—are tentially, following vaccination). A compari- therapy even when medication is in use. often being conserved for use in humans. son of serum samples taken two weeks apart Dogs who show signs of secondary bacte- In severe cases of secondary pneumonia, is recommended to document recent expo- rial infections (e.g. mucoid nasal discharge, oxygen therapy, nebulization, and bronchodila- sure through a fourfold increase in the levels productive cough, or pneumonia) should tor therapy may be helpful. However, such in- of antibodies. be treated with broad-spectrum antibiotics. tensive therapy can be difficult to provide on a In a population of dogs, the odds of cap- Ideally, antibiotics should be chosen on the large scale, and if dogs are severely affected and turing a positive sample increase by collect- basis of culture and sensitivity. Until culture intensive care is not available, euthanasia may ing samples from multiple animals (five to 10 and sensitivity results become available, become necessary for herd welfare reasons.

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 51 [shelter medicine]

Fact: A facility can break the exposed dogs, but if this is not possible, staff shelters that house dogs long term may bene- cycle of transmission. should care for the unexposed dogs first. fit more than those with short turnover times. Ultimately, widespread or uncontrolled re- Measures that reduce fomite transmission The only available efficacy studies by the spiratory disease can affect an entire com- should be in place, including frequent hand vaccine company demonstrate that use of the munity. When CIV is confirmed in a facility, washing, use of personal protective equip- product lessens clinical signs of disease and management decisions must be made to limit ment like disposable gloves, cover-up gowns decreases—but does not eliminate—virus its impact, but CIV is difficult to control in and boots, and protocols that encourage fol- shedding. Influenza vaccines used in many most populations of dogs for several reasons. lowing “all-in, all-out” procedures (meaning species have similar effects; vaccinated dogs The virus spreads rapidly through the dog that a staffer should enter with all necessary can still become infected and shed virus, but population, in part through sneeze droplets supplies, perform their tasks in the area, and may not become as clinically affected and that can be difficult to contain. While some then exit, rather than going back and forth may not infect other dogs as readily. This vac- infectious dogs may show obvious clinical into the area and increasing the chances of cine has been termed a “lifestyle vaccine,” signs, others are asymptomatic, yet shedding contamination). much like available vaccines for Bordetella infectious agent. Though its effectiveness is controversial, bronchiseptica. The best use of the vaccine Because of the ease of transmission, an the use of regularly changed footbaths or dis- appears to be for preemptive vaccination of entire facility—not just the animals with clini- infectant mats outside of quarantined areas dogs at high risk of exposure to CIV. cal signs—is considered exposed at the time is unlikely to do harm and may serve as a re- of diagnosis. Ideally, dogs with clinical signs minder to staff of other necessary biosecurity The Last Word should be isolated away from exposed dogs, measures. Much like the present situation with H1N1, who are placed in a CIV quarantine area to canine influenza virus—although a serious watch for development of symptoms—but this Fiction: The H3N8 Vaccine is issue for shelters—is certainly not grounds is not always practical with a CIV quarantine. considered a core shelter vaccine. for panic. The recent identification of H1N1 In order to break the cycle of infection, When weighing whether the new H3N8 CIV in a cat, and apparent transmission of H1N1 the exposed dog population needs to be con- vaccine will benefit shelters, there are a num- from humans to other animals, serves as a tained (no new dogs in and no dogs out) for ber of things to consider. reminder that influenza viruses are notori- the duration of viral shedding. A 14-day quar- Vaccines are an important part of influ- ously unpredictable and require vigilant antine is recommended. Many dogs will re- enza control in all species, and the develop- monitoring. main symptomatic well beyond the time they ment and conditional approval of a vaccine Cats do not appear to present a significant are no longer shedding virus. for canine influenza is an important step to- risk for viral transmission of H1N1, and the ca- Shelters and other facilities can achieve ward better management of canine influenza nine influenza H3N8 virus seems to transmit a quarantine in several ways. The simplest virus. But before shelters put a new product primarily dog-to-dog with minimal zoonotic way to end a CIV outbreak is to stop admit- into widespread use, they should consider risk, but much remains unknown about both ting any new dogs for a two-week period. information about the product, how it works, of these viruses. Thus far, there is no way to However, this may not be a possibility for all and the potential risks and benefits. prevent CIV, but it is possible for shelters to facilities, and where it isn’t, new dogs can It is also important to recognize that limit the consequences of widespread disease be separated from exposed dogs by using a whenever a new vaccine is conditionally re- and contribute to an improved understanding temporary offsite facility (for either popula- leased, there are often many factors yet to be of how the virus transmits, persists, and can tion) for two weeks. In small programs, foster researched. “Some of the currently unknown be prevented through standard infection-con- homes and rescue groups can be used during aspects of the H3N8 vaccine include the max- trol measures, diagnostic testing, separation the period. imum duration of immunity induced by the of affected animals, appropriate therapy, and Finally, some shelters have successfully vaccine, whether there is benefit in vaccinat- proactive community education. continued to admit new dogs by strictly sepa- ing around the time of exposure, and whether rating new intakes from the exposed dogs. evolution of field strains of the canine influ- Miranda Spindel is the director of veterinary This may mean that the exposed dogs must enza virus might make the vaccine ineffective outreach at the ASPCA and past president of be moved and/or grouped in a physical area over time,” says Melissa Kennedy, a clinical vi- the Association of Shelter Veterinarians. She of the building distant from where new dogs rologist at the University of Tennessee College initiated and completed the first residency in enter. Ideally, the two areas should have sepa- of Veterinary Medicine. shelter medicine offered though Colorado rate ventilation systems, but at minimum there Shelters also must consider that the vac- State University and founded the CSU should be physical barriers (such as closed cine is an inactivated product. It is labeled student chapter of the Association of Shelter doors) to lessen aerosol transmission. to be given as two doses spread two to three Veterinarians. As with any infectious disease, biosecurity weeks apart to healthy dogs 6 weeks or older. measures are important. Suggestions include This means that it can take weeks for a dog designating specific staff to care for the un- to respond maximally to the vaccine, and so

52 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG behavior department

Making Babies? First, Make Baby-Ready Pets Shelters help prepare pet-loving expectant parents

BY JAMES HETTINGER MCCAIG/ISTOCK.COM

Founding Father Benjamin Franklin is 5-day-old baby—that inspired Jane Deming, Deming hatched an idea for a workshop credited with saying it first: Failing to prepare then the education director for the Providence that would show expectant parents how to pre- is preparing to fail. Animal Rescue League, to start a program to pare their pets and keep their newborns safe, This particular “father” probably wasn’t help new parents keep the peace between with the ultimate goal of reducing bite-related thinking about pet owners prepping for the their furry “kids” and the hairless one coming injuries and fatalities as well as the number of arrival of a newborn child, but he might as home from the hospital. pets relinquished on account of children. She well have been. Deming heard a radio report of the got the support of her director and recruited To successfully bring a child into a house child’s death while she was on vacation. her friend Katenna Jones, who was then the with pets, it’s crucial for expectant parents She thought about all the dogs and cats behaviorist for the Rhode Island SPCA. to plan ahead and help their pets adjust to who get surrendered due to a new baby; They created a two-hour seminar—the new routines well before the baby gets there. when she returned to work, she found 16 Baby-Ready Pets program—that proved to Otherwise, the results can be less-than-ideal such cats in her shelter. She also recalled a be an immediate hit with local audiences. or even tragic: Parents, overwhelmed by their new mother who, in tears, had relinquished Deming says every class was full. “It’s the new responsibilities or fearing for their child’s a Chesapeake Bay retriever after the dog only time I ever presented programs … where safety, might surrender their pets—or worse scratched her baby’s thighs. “He was just a when it was over people hugged us with re- yet, a pet might injure or even kill an infant. big, goofy, out-of-control, wonderful dog. lief,” she says, noting that people welcomed It was just such a tragic incident in Rhode And she was so torn, but her husband said, the chance to discuss their fears related to Island in 2005—in which a family dog killed a ‘The dog goes today.’” children and pets.

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 53 [behavior department]

Deming and Jones presented seminars locally for about a year, and eventually got a grant from the Rhode Island Foundation to take the program nationwide. They devel- oped a package for others who had heard of the program (largely via the Internet) and wanted to give it a try. The packages—which included a workshop DVD, a binder of ma- terials, and a CD of baby sounds—sold out, spreading the program to about 130 shelters in 40 states plus Canada, Deming says. She and Jones are no longer affiliated with the Baby-Ready Pets program; they’ve both moved on to the American Humane Association, where Deming is the director of humane education, and Jones is a humane educator/animal behaviorist. As of early 2010, the program kit (including an instruction man- COUNTY KENT OF SOCIETY HUMANE ual, master copies of handouts, a dog and cat Jennifer Self-Aulgur, right, humane education coordinator for the Humane Society of training DVD, and a bite safety coloring book, Kent County, says the Baby-Ready Pets program has helped decrease the number of pets surrendered because of the arrival of a newborn. Also pictured with two recent workshop as well as the DVD of workshops and the CD participants are Namiko Ota-Noveskey, left, a behavior specialist at the humane society, and of baby sounds) was still available for $45 Self-Aulgur’s dog, Hemi, who serves as a demonstration dog during the workshops. from the ASPCA at aspcaonlinestore.com. Shelters offering the program say it’s fill- Jones says, but simply because he doesn’t un- “One of the biggest things we stress is ing a niche, providing commonsense advice derstand what’s happening. The puzzled dog that you never, ever leave your baby alone not often covered in parenting classes and will often resort to negative attention seek- with your animal. That’s just something you easing the transition as pet-loving families ing or revert to puppy-like behavior such as don’t do, because it could only take a second welcome new, human bundles of joy. chewing, soiling in the house, or marking. for a dog, or even a cat, to inflict injury on a Such behavior is perfectly natural, Jones says, child,” says Self-Aulgur. Who’s Your Baby? though people tend to anthropomorphize it Dogs and cats are natural predators, The transition can be a tough one for a pet as anger toward the baby. In reality, she ex- Deming notes. For dogs in particular, a who’s used to being the center of attention plains, it’s the dog’s way of saying, “I don’t baby—lacking normal motor and communi- at home. understand what’s happening. I need to get cation skills—doesn’t look much like a per- “A lot of times we find that families have your attention in any way that I can, because son, so it can easily trigger an animal’s prey treated their animals like their babies for quite I’m not getting your attention anymore.” drive. “It actually probably looks more like a some time, and when a real, human one comes Such inappropriate behavior can land the wounded rabbit than it does a human being,” along, it can create issues with the animal and dog in a shelter, Jones notes, but owners can she notes, “and it’s definitely not part of the how the household is structured,” says Jennifer avoid that outcome by making sure the pet family unit.” Self-Aulgur, humane education coordinator for gets adequate attention and exercise. New Jones concurs: “A lot of times people the Humane Society of Kent County in Grand parents will inevitably have to reduce the think, ‘Oh, my dog loves kids. He’s great with Rapids, Mich., which has offered Baby-Ready quantity of time they spend with their pets, kids. I don’t have anything to worry about.’ Pets workshops for about two years. but they can increase the quality. “So instead Well, a newborn baby is very different than Dogs in particular are creatures of habit, of hanging out and petting the dog for 45 a child walking across the street. Until the Jones explains, and the arrival of a child up- minutes on the couch, take him for a 20-min- child is mobile, it’s not considered a human sets their normal routines. New parents who ute run,” Jones suggests. “That’s less direct by the dog.” previously had plenty of time for walks, car contact, but much better contact. Instead of Despite the danger, Deming and Jones rides, and belly rubs are suddenly focused walking down the hall and patting him on the say it’s rare that pets can’t be trained to ad- on the baby. For the pet, it’s like yanking head every two seconds, take him out back just to the arrival of a new baby. away a Band-Aid of attention and interac- and throw the Frisbee for an hour.” Jones recalls one family that had a cranky, tion, Jones says. “The dog was snuggling on 14-year-old dog who wasn’t prepared to be the couch in the person’s lap, and now the Understanding the Risks around children, but the family did not want baby’s there.” It’s important for new parents to realize just to give the dog up. Jones helped develop a The change often upsets the dog—not how dangerous their pets can be—even if management system for the home that in- because he’s jealous or resentful of the baby, they’re small, cute, and cuddly. cluded baby gates and crates in every room.

54 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG The dog got used to being crated or sepa- rated from the family by the gates. During times of separation, the family gave him fro- zen Kongs smeared with peanut butter, so he came to see separation as a reward rather than a punishment. “He’s like, ‘Hurry up and leave me alone so I can have my tasty treat,’” Jones says. She heard later that the child and dog had learned to keep a respectful distance from each other. But that was a small dog, Jones notes. Another client had a Saint Bernard mix who was food-aggressive, stranger-aggressive, touch-sensitive, and known to resource-guard the couch and the bed. “I advised them that this dog can never be trusted. It’s like hav- ing a gun in the house,” Jones says. In such cases, families need to observe a variety of safety measures, such as providing constant supervision and knowing where the child and the dog are at all times. “If you’re willing to put those management tools in place, you can make it work,” Jones says. “But it is a lot of work. And most families are not willing to take that risk.”

Baby Steps Perhaps the most important message to im- part to expectant parents with pets is simply this: Get moving before you’re knee-deep in diapers. The time to train your pets and revise your household routines is months before you exit the maternity ward. “We encourage people: Don’t wait on these things until your baby’s home, because you will be so overwhelmed, you will be so tired, your priorities will definitely change,” says Tammy Walter, humane education co- ordinator for the Animal Rescue League of Southern Rhode Island, which started of- fering the Baby-Ready Pets program in early 2009. By the time the baby arrives, she adds, “You don’t have that extra 15 minutes a day to stand there and do a little training session with your dog … and that’s why the pet ends up at the shelter.” If a room slated to become a nursery will be off-limits to pets, or if the dog will no lon- ger be allowed on the couch or will spend more time in a crate, put those practices in place months before the child arrives. Making the changes ahead of time will help prevent pets from associating the new routines with the baby, Jones explains.

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 55 [behavior department]

New parents are bringing home a baby, volume of the classical music—giving the dog same table. Walter keeps the atmosphere and the baby will bring the noise. “It’s not a little culture as he learns to not overreact to casual, encouraging questions pertaining to only that this new little human being comes the baby sounds. the main portion of the presentation, and into the house and disrupts everything,” says It’s also helpful, immediately prior to the afterward handling queries about people’s Deming, “but they’re noisy little buggers, baby’s arrival, for a family member to bring individual situations. The hospital originally too.” And the crying, cooing, and gurgling home either the blanket in which the new- offered a bigger room, but Walter finds a can upset pets who aren’t used to it. born was swaddled or its second head cap, smaller space more conducive to sharing and To prevent pets from freaking out, the which has the baby’s smells. These will help learning. “To me, it’s very important that Baby-Ready Pets packet includes a CD of the pet get used to the baby’s scent. Dogs people are comfortable … because if they’re baby noises aimed at systematically desen- will shove their nose into anything that smells not comfortable, they’re not listening to sitizing dogs, cats, birds, and other com- interesting, Jones notes, and “It’s better to you,” she says. panion animals. People can play the CD at do that with a blanket or a cap than with a Walter and Gifford show a PowerPoint home, rewarding the pet for not reacting to newborn baby.” presentation and also use a doll and a variety it, Deming says. They gradually increase the To further prepare pets for a baby’s of baby items (such as blankets and lotions) volume and continue to say “Good dog” or physical presence, Deming and Jones rec- to demonstrate the proper way to introduce a “Good kitty,” she explains, so that even loud ommend that expectant parents get a baby pet to a new baby. The instructors show peo- noises don’t prompt a reaction. When the doll and treat it like the real thing in the ple a selection of challenging toys for dogs real baby starts screaming, it’s nothing the weeks before the real thing comes along— and cats, which will help the pets work off pet hasn’t heard before. putting it in the crib, playing with it on the some of the energy they’ll have due to more Some pets might have issues with even changing table, covering it with baby prod- limited interactions with their owners. The the recorded crying. “For a dog who’s expe- ucts, and even taking it for walks in a baby workshop participants go home with a folder riencing that for the first time, you can’t ex- carriage, accompanied by the dog on a containing worksheets on their particular pect that they’re just going to be sitting there leash. If the dog gets tangled in the wheels type of pet, the recording of baby sounds, a wagging their tail,” says Self-Aulgur. In such or knocks the stroller over, the parents can list of local contacts such as trainers and pet situations, she recommends playing the CD make corrections to prevent mishaps with sitters, and some suggested websites. Walter alongside soothing classical music to cushion the real child. and Gifford hand out their business cards and the blow. Pet owners can gradually increase That solution is preferable to simply never encourage people to call if they have follow- the volume of crying while decreasing the taking the dog for a walk with the stroller up questions. again, which Jones notes could At the Humane Society of Kent County, cut into the dog’s exercise time the workshops follow a similar format, and and lead to behavior problems. Self-Aulgur says she’s seen a decline in the Another undesirable outcome, number of pets surrendered because of new Jones notes, is that the dog babies. “It’s provided a service to our com- thinks, “Well, I hate that car- munity that wasn’t there before,” she says riage, because whenever I go of the workshops offered every other month with the carriage, I get in trou- on Saturday afternoons. “You can get books, ble,” or “Whenever you have you can read information online and things the carriage, I don’t get to go like that, but I think having the face-to-face for a walk.” discussion and then giving the follow-up Walter and her animal care support is really beneficial to the families we and behavior specialist, Megen work with.” Gifford, conduct their work- Expectant parents—likely fretting about shops at South County Hospital everything from 3 a.m. feedings to the cost in Wakefield, R.I., from 7 to 9 of a college education—can eliminate a few p.m. on the second Tuesday of worries by spending a few months before each month, typically attract- the baby’s arrival making sure their pets have ing three or four couples. The heard a baby, smelled a baby, and learned hospital provides a small, com- how to act around one. “So instead of one fortable conference room with incredibly intense, major, life-altering change, cushioned chairs (something it’s several small, very manageable changes,” that’s extremely important Jones says, “and it’s no big deal.” JHORROCKS/ISTOCK.COM to pregnant women, Walter This kitty agrees: Pet-owning parents must provide constant supervision—and when necessary, intervention—for kids notes), where the instructors interacting with pets. and participants sit around the

56 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG marketplace

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 57 [marketplace]

58 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG [marketplace]

RAISE MONEY FOR SPAY/NEUTER: VOTE IN OUR PET PHOTO CONTEST BY MARCH 4! HUMANESOCIETY.ORG/PHOTOCONTEST 59 off leash

Big Dogs, Little People New show on Animal Planet aims to dispel stereotypes of pit bulls, short-statured folk

BY JIM BAKER

Animal rescue reality shows are nothing new. Animal Cops and Animal Precinct have been popular staples of Animal Planet programming for years now. And last fall saw the addition of two new entries in this category: National Geographic Channel’s Rescue Ink, about a bunch of heavily tattooed bikers whose mission is to protect abused animals in the New York City area (profiled in Animal Sheltering in Nov-Dec 2008); and Pit Bulls and Parolees, in which a top pit bull trainer pairs dogs from her rescue with half a dozen ex-convicts on parole, “to provide both man and man’s best friend a chance at redemption,” according to the show’s website. But Shorty Rossi is convinced that his animal rescue reality show—Pit Boss, which premiered Jan. 16 on the ’s Animal Planet—represents a new wrinkle in the genre, offering viewers something new and different. And just what, exactly, would that be? “You don’t every day see little people DISCOVERY COMMUNICATIONS DISCOVERY running down the street chasing a pit bull,” says Rossi, the program’s star. Pit Boss follows the lives of Shorty Rossi and three of his friends/employees as they strive to counter stereotypes that society has about pit bulls—and little people like themselves.

The show follows the lives of Rossi, a Rossi lives in Venice, Calif., where his little person himself, and three of his friends/ company and rescue are based. He shares his employees in their jobs at Shortywood home with five pit bulls, three of whom he Productions, Rossi’s Hollywood talent has trained to work in entertainment. One of management company for little people, as the pit bulls, Hercules, serves as his service well as their work rescuing, rehabbing, and dog and is his constant companion, as Rossi training pit bulls through Shorty’s Rescue. suffers from back problems. The program might sound like a gimmick There’s lots of overlap between Rossi’s thrown together by a producer—it is reality own dogs and his talent management TV, after all. But Rossi’s longstanding love for company. He gets them involved in many of animals, and his advocacy on behalf of pit the same gigs—films, commercials, industry/ bulls, is real. He’s constantly fielding calls from corporate events, and private parties—where people who ask him to take in unwanted his clients have been hired to work.

DISCOVERY COMMUNICATIONS DISCOVERY or abused dogs, and his rescue has a foster “We take our dogs to events. For network of homes to care for them. example, when we have little people Shorty Rossi, owner of a Hollywood talent management company for little people and Why pit bulls? “Well, they’re a misunder- [working] as elves, we have Hercules as a founder of Shorty’s Rescue, a group devoted stood breed, and so are little people misunder- reindeer,” Rossi says. “When little people to stray and homeless pit bulls, is the star of Animal Planet’s Pit Boss, a new animal stood at the same time. I had my first pit bull were dressed up as crawfish, we dressed up rescue reality show based in Los Angeles. in the 1980s, and I never left them,” he says. Hercules as a lobster.”

60 ANIMAL SHELTERING MARCH/APRIL 2010 ANIMALSHELTERING.ORG

NON PROFIT ORG. U.S. POSTAGE PAID PITTSBURGH, PA 2100 L Street NW, Washington, DC 20037 PERMIT NO. 5605

ADDRESS SERVICE REQUESTED