BAPHALALI SWAZILAND RED CROSS SOCIETY CLINICS & DIVISIONS PERFORMANCE 2013 PREPARED BY: ELLIOT JELE PROGRAMMES MANAGER DATE: 8TH AUGUST, 2014 i TABLE OF CONTENTS TABLE OF CONTENTS ........................................................................................................................................ II 1. INTRODUCTION ............................................................................................................................................ 1 2. PROGRAMMES DESCRIPTION ....................................................................................................................... 2 3. ACHIEVEMENTS IN 2013 ............................................................................................................................... 2 3.1. HEALTH AND SOCIAL SERVICES ................................................................................................................. 2 3.1.1. GOAL- HEALTH & SOCIAL SERVICES ........................................................................................................ 2 3.1.2. OBJECTIVES - HEALTH & SOCIAL SERVICES .............................................................................................. 3 3.1.3. OVERALL HEALTH & SOCIAL SERVICES ACHIEVEMENTS .......................................................................... 3 3.1.4. ACHIEVEMENT PER PROGRAME COMPONENT, & OUTCOME LEVEL ....................................................... 3 ORPHANED AND VULNERABLE CHILDREN ........................................................................................................ 8 3.2. ORGANIZATIONAL DEVELOPMENT ............................................................................................................ 9 3.2.1. GOAL- OD ............................................................................................................................................... 9 3.2.2. OBJECTIVES – OD .................................................................................................................................... 9 3.2.3. OVERALL OD ACHIEVEMENTS ................................................................................................................. 9 3.2.4. ACHIEVEMENT PER PROGRAME COMPONENT, & OUTCOME LEVEL ....................................................... 9 3.3. DISASTER MANAGEMENT ....................................................................................................................... 11 3.2.1. GOAL- DM ............................................................................................................................................ 11 3.2.2. OBJECTIVES – DM ................................................................................................................................. 12 3.2.3. OVERALL ACHIEVEMENTS - DM ............................................................................................................ 12 3.2.4. ACHIEVEMENT PER PROGRAME COMPONENT, & OUTCOME LEVEL - DM ............................................ 12 3. PLANNING, REPORTING, MONITORING, AND EVALUATION ....................................................................... 16 PLANNING .................................................................................................................................................. 16 REPORTING ................................................................................................................................................ 16 MONITORING ................................................................................................................................................ 16 EVALUATION .................................................................................................................................................. 17 4. CHALLENGES AND RECOMMENDATIONS ................................................................................................... 18 5. CONCLUSION ............................................................................................................................................. 19 ANNEX I: CLINIC HEALTH COMMITTEES IN 2013 ............................................................................................... 1 ANNEX II: DIVISION COMMITTEES 2013 - 2016 ................................................................................................ 3 ii ANNEX III: DIVISIONAL YOUTH COMMITTEE .................................................................................................... 5 ANNEX IV: NATIONAL GENERAL ELECTION ERT HOT SPOTS CONTACTS IN 2013 ............................................... 8 iii 1. INTRODUCTION This is a 2013 annual report covering three programmes namely Health & Social Services, Organizational Development and Disaster Management. Each programme was presented as per the Strategic plan 2011 – 2015, and the 2012 – 2013 Operational plans of the BSRCS. Coverage, Staffing and Membership Baphalali Swaziland Red Cross provides public services to citizens through eight structures and coordinated through the Head Office in Mbabane. These structures are five divisions (Manzini, Mbabane, Nhlangano, Piggs Peak and Siteki), and three clinics (Sigombeni under Manzini region, Silele under Shiselweni region, and Mahwalala under Hhohho region). Divisions had a coverage of 157 branches (Chiefdoms). Breakdown of branches per division was as follows: Nhlangano (41), Piggs Peak (35), Mbabane (31), Manzini (28), and Siteki (22). A profile for each community was not readily available for capturing in this report. Activities of each branch are coordinated at Divisional level while those of divisions at Head Office in Mbabane. The organization has a staff complement of 56 with 16 from Divisions, 28 from the clinics, and 12 at the Head Office. Membership of the organization was estimated at 2063. Communities served All clinics serviced a total population size of 32, 000 from 27 communities. Mahwalala Clinic provides health care services to a population of about 13 000 people from Baha’i, Mangwaneni, and Mvakwelitje, and Zones 1 to 6. Silele has eight catchment areas namely; Hholomi, KaLiba, KaNdunayithini, Luqolweni, Lushiyini, Ngololweni, Ondiyaneni, and Sandleni. Silele population is estimated at 8500 people, while Sigombeni clinic services 10 areas which are Ennie, Ka-Ntunja, New Mbuluzi, Ngcayini, Nsenga, Nsingweni, Sankolweni, Sibuyeni, Sigombeni, and Vusweni communities where a population estimated at 10500 is served. Technical and Financial Support External technical support is from a local Finnish Red Cross Delegate, ICRC, IFRC, SRC, NorCross, and Belgian Red Cross Flanders as well as the Government of Swaziland. 1 Services All clinics managed to provide health care services in primary health care and HIV/AIDS prevention, treatment, care and support. Divisions provided the non- clinical services. While divisions mainly delivered developmental and as well as relief services to the disadvantaged groups. 2. PROGRAMMES DESCRIPTION The number of people who benefited from the BSRCS services in 2013 was 274, 114. These services were delivered through heath, organizational development and disaster programmes whose sole aim was to improve the livelihood of people who were disadvantaged in 2013. 2.1. NATIONAL SOCIETY GOAL A well resourced and self sustaining National Society that addresses the needs of the most vulnerable people in Swaziland as an auxiliary partner to government in delivering efficient and effective humanitarian service by 2015 2.2. HEALTH, OD, AND DM PROGRAMMES GOAL, OBEJECTIVES, PROGRAMME COMPONENTS, OUTCOMES, INDICATOERS (OUTCOME LEVEL), AND ACTIVITIES. The health services programme had 4 programme components, 10 outcomes, 37 verifiable indicators (at outcome level), and 63 activities. On the other hand, the OD had 4 programme components, 8 outcomes, 23 verifiable indicators (at outcome level), and 40 activities. Lastly, the DM had 4 programme components, 8 outcomes, 23 verifiable indicators (at outcome level), and 22 activities. Annex 3. ACHIEVEMENTS IN 2013 3.1. HEALTH AND SOCIAL SERVICES 3.1.1. GOAL- HEALTH & SOCIAL SERVICES To reduce vulnerability, morbidity, disability and mortality that is due to diseases and Social conditions to people in rural and urban areas in Swaziland by 2015 2 3.1.2. OBJECTIVES - HEALTH & SOCIAL SERVICES To provide health services to the most vulnerable people in Swaziland by 2015 To provide comprehensive integrated services on HIV and AIDS/Tuberculosis prevention, care, support, treatment, discrimination and stigma reduction in Swaziland by 2015. 3.1.3. OVERALL HEALTH & SOCIAL SERVICES ACHIEVEMENTS Clinics, Divisions, and other special programmes delivered health services such as first aid, mother and child health, information and public health to 245, 187 people in 2013. The health and social services department had four programme components, and ten outcomes. All of these outcomes were achieved. A breakdown of which is hereby presented below. 3.1.4. ACHIEVEMENT PER PROGRAME COMPONENT, & OUTCOME LEVEL Programme Component 1: Community-Based Health (Occupational and Primary), First Aid, Road Safety and (Post, and Commercial) Outcome 1: communities have capacity to reduce their own vulnerability to health hazards through knowledge of local community-based health and first aid (CBHFA). In 2013, BSRCS had 10 trained First Aid level One Instructors (2 per division) who were trained by the South African Red Cross Society, and were given certificates with an age of three years. The challenge faced by the NS is