2020 Plans and Programs Accomplishment Report for Q1
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2020 PLANS AND PROGRAMS ACCOMPLISHMENT REPORT FOR Q1 LANDBANK BOARD 30 APRIL 2020 SUMMARY: 2020 PLANS AND PROGRAMS ACCOMPLISHMENT REPORT FOR Q1 ADLS – 1st Quarter Highlights Targets were achieved in the following: Speedy development and launching of two new lending programs, HEAL and i-RESCUE, and the rationalization of CARES Program in response to credit requirements under the Bayanihan We Heal as One Act (RA 11469) Yield on loans at 5.514% as of March 2020 Number of farmers and fishers assisted – 1.202 M against 1.2M target for Q1 Loan releases under program tie-ups with DA – P1.45B Deployment of AOs and AAs (368 Teams) to cover all 1,634 municipalities Areas needing improvement: o Reduction of past due to 1% o Loans to agriculture shortfall against the yearend target of P265B o Capability building of farmers and lending staff – trainings with LCDFI; delays due to ECQ BBS – 1st Quarter Highlights Targets are on track in the following: Successfully distributed Social Amelioration proceeds of P16.34B to 3.7M CCT beneficiaries in 3 days Branches remain open during ECQ; branch personnel “frontliners” bravely ensuring uninterrupted service to clients amidst the threat of possible virus exposure Surpassed deposit targets – P1.861T against target of P1.802T Cost of deposits was down to 0.856% resulting to better returns for the bank Q1 targets achieved in various process improvement initiatives (alternative channels for loan disbursement, collection and e-banking transactions reconciliation) Areas needing improvement: o Establishment of touchpoints – ATMs, CDMs, mobile ATMs and mobile branches due to limitations caused by ECQ, among others. o Establishments of new branches and agrihubs – possible delay or rescheduling of completion due to general suspension of construction activities TIBS – 1st Quarter Highlights Targets are on track in the following: Dynamic liquidity management – 100% funded with P1.263B income - (P873M-Due from Banks, P390-Interbank Loans) Strategic Asset-Liability Management – exceeded target ;P6.212B against P6.032B Ensured that the Bank’s balance sheet is well managed. Net Stable Funding Ratio of 1.50% is more than the required 1.0% and Basel III Leverage Ratio of 5.84% is well above set early warning indicators of 5.25%. LANDBANK among the top 10 banks in the primary issuance market Successful deployment of RTB Online Ordering Platform and used by retail investors for RTB 23; MOA signed last 28 January 2020 Areas needing improvement: o Positioning in the US/PHP spot market – hampered by ECQ Initiatives; prior to March 15, market share was at 9.17% (target was 9%) CSS – 1st Quarter Highlights Targets are on track in the following: Quick and timely establishment of policies and guidelines by the HRMG for the adoption of alternative work arrangements (skeletal workforce, work-from-home, etc.) to ensure continued delivery of services. Ensuring the safety of Customers and Employees as well as minimize the transmission of the COVID-19 Virus through strict implementation of Risk Mitigating Protocols Disinfection and cleaning of facilities at the Head Office and branches and organized dispatch of vehicles to transport skeletal work force by the FPSG Strategic and intensified media presence and LBP Phone access upgrade LBP Plaza canteen renovation – preliminary activities completed HRIS Enhancement – presentation to ITCOM completed Regularization of 110 or 28% of the target 390 contractual personnel CSS – 1st Quarter Highlights Targets are on track in the following: Pusong Bayaning Landbanker awards recognition – concept paper submitted Centralized Registry of all Titles under the name of LANDBANK – submitted request to the Land Registration Authority Initial assessment completed the creation of a web-based facility for Provident Fund Modules Areas needing improvement: o Delays in most construction, renovation and fit-out projects (presented to MANCOM last 20 April 2020) o Merchandising Assessment and Rollout for Lending Centers o Other renovation/upgrade projects at LBP Plaza o Competency Refresh – scheduling of targets due to the ECQ o New PF Investment Product – for take up in the Regular PF Board May 2020 OS – 1st Quarter Highlights Targets are on track in the following: Provided technical support during social amelioration distribution and other related critical activities during ECQ Ensured uninterrupted service through service availability of ATMs and all e-banking channels Extended connectivity support and access for work from home arrangements Major IT projects providing IT Solutions to support digital banking initiatives including enhancement of IT Systems of OF Bank exceeded or within Q1targets Key Initiatives for Regulatory Compliance (Digitization of Bank Documents, ALARMS and Phone Access Upgrade on schedule Upgrade of Core Banking Systems and IT Infrastructure- Q1 activities completed Areas needing improvement: o Initiatives to improve support to front-office operations o Consolidation, Centralization and Award Recognition of Accounting Centers/Field Units OP & BOARD Units - 1st Quarter Highlights 1st Q Targets are on track in the following: ASG • Facilitation of 1-year moratorium on ARB land amortization in response to RA 11469 • Conceptualization for the enhancement of the PARCS to embed a loan facility module for the ARBs and Re-launch PARCS as Flexible Agrarian Reform Mobile System (FARMS) CMG • Timely monitoring and reporting of some 80 circulars, orders, guidelines and notices from regulatory and supervisory bodies including the Office of the President during the ECQ • Development of Data Analytics for enhanced AML transactions reporting and monitoring using ACL Analytics Software • Institutional AML/CFT Risk Assessment with the use of automated tool IAG – preliminary activities completed in the use of big data thru data analytics (ACL) OP & BOARD Units - 1st Quarter Highlights 1st Q Targets are on track in the following: SKMG: • Timely submission of a comprehensive position paper on the proposed Philippines Economic Recovery Act bill to the House of Representatives • Weekly report on the Bayanihan to Heal as One Act to Malacanang and DOF • Pilot implementation of LISTA SAKA to test end to end process • Draft proposal for implementation of localized industry studies • Completion of the conduct of Bankwide Service Commitment Survey through LEAP • Conducted of Farmers’ FGD, project conceptualization and for the Agri CRM • IBM Design Thinking Workshop conducted and presented key findings and courses of action to MANCOM as part of LANDBANK’s Digital Journey and Strategic IT Initiatives • Integration of data from PCIC, DA, PSA, DOF-BLGF and DPWH with the Enterprise Data Warehouse as part of interagency connectivity • Customization of KSHARE Portal UAT environment on the updated Moodle Version 3.7 CORSEC - Submission of re-organization proposal to PAD/HRMG OP & BOARD Units - 1st Quarter Highlights 1st Q Targets are on track in the following: RMG – completed Q1 for the ORWA Optimization Project and the selection of a provider for the Enterprise IT Security Risk Assessment LSG • Provided timely legal support on various directives related to RA 11469 • Support to the Bank’s thrust in providing credit to SFF • Fast-tracked resolution of 15 administrative cases TBG - Completed requirements for the implementation of the Bangko Sentral Registration Document (BSRD) Service and the Electronic Financial Report (e-FR) SD • Provided critical support to ensure security of bank premises and safety of personnel especially during ECQ • completed test run of the Luggage, Bags & Packages Check (LBP✓) • CCTV System Server Upgrade – TOR and technical specifications completed OP & BOARD Units - 1st Quarter Highlights SMD • Timely technical support in the preparation of guidelines to operationalize directives related to RA 11469 • Completed policy guidelines on the transfer of back room functions to LAU and same day processing of SYMBOLS systems • Compliance to EODB requirements Areas needing improvement: o Risk-based Audit of 451 units – 86% of 1st Q Target due to ECQ; recalculation on target units will be done in May o ORM Portal and CRES Project upgrade o Establishment of Back Up Site Outside Manila o Enhanced Quality Circles Program o Strategic Network Expansion and Touchpoints (ATMs and branches) o Loans MIS Phase 3 – completion of business requirements DETAILED REPORT: 2020 PLANS AND PROGRAMS ACCOMPLISHMENT FOR Q1 AGRICULTURAL AND DEVELOPMENT LENDING SECTOR (ADLS) Unit Plans and Programs Target Accomplishment Remarks Responsible 1. Increasing Loans to Agriculture 1.1 Double the number of farmers Q1- 1.2 Million Assisted 1,202,781 SFF assisted to 2Million by year-end SFFs assisted 2020 LSD/ADLS 1.2 Increase outstanding agri-loans Q1- P 230.0 Billion P 229.72 Billion Shortfall of P 0.28 to P265Billion by year-end 2020 Billion 1.3 Increase releases under Q1- P 150.0 Million P 1,462.45 Million LPMG program tie-ups with DA (SIDA, ACEF, RCEF) 1.d Deploy AOs and AAs to cover 100% deployment of 100% LSD/ADLS 1,634 municipalities AAs & AOs in 1,634 (376 AOs/Teams municipalities assigned in 1,634 municipalities/cities) 2. Pursue Operational Efficiency 2.1 Rationalize Lending Q1- two (2) rationalized Two (2) programs (Amendment of LPMG Programs/Processes and Lending Program were rationalized CARES Program Requirements EO#13 s. 2020 and HEAL Program EO#31 s. 2020) AGRICULTURAL AND DEVELOPMENT LENDING SECTOR (ADLS) Unit Plans and Programs Target Accomplishment Remarks Responsible 2.2 Use automation in the delivery Q1 Various