Atms in the New York City Area
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April 25, 2005 Issue 05:04:02 What You Don't Know Inside This Issue: News Could Hurt You Industry Update ..........................................8 War of Words usiness owners are often agents out on the street representing Over Interchange Intensifies ..................20 employers and rely, as the company, and you've contracted Feds Step In to Stop Kiosk, ATM they do in other areas of with several to sign merchant and POS Fraud Scams ..........................59 their ventures, on the accounts. Have you taken precau- Strings Attached to Stored-Value Cards ......86 Bability to read people in the hiring tions against your liability? Are you A Can of Soda on Credit? ........................88 process. The subtle and not-so- certain that the business is protected Morgan Stanley Announces Discover Spin Off ................................96 subtle clues projected by job appli- against losses or fines resulting from cants during interviews can indicate the actions of unscrupulous agents? Features a great deal about the candidates. Do you really know your employees? With Tidel in Its Quiver, Will NCR Have a New Shot at Retail? First impressions matter when build- Employment verification and back- By Tracy Kitten, ATMmarketplace.com ....29 ing a staff or team; they help deter- ground checks are becoming more Trade Association News: mine if candidates have the qualities common across all business sectors, 2005 Association Mid-year necessary to do the job well and to from retail and restaurants to finan- Activities in Full Swing ..........................50 mesh with the staff. However, the cial services. For ISOs/merchant Views smartest hiring decisions sometimes level salespeople (MLSs), this is a Checks and Card Costs Driving ACH Growth involve more than likeability and the two-pronged issue: Not only has the By Patti Murphy....................................23 face value of the information provid- need for closer examination of Using Software to Gain New Business ed by a job applicant. employee backgrounds created sales By Michelle Graff ................................92 opportunities to merchants through Education Say you manage a local office for a value-added solutions, but it's also SM large cable company. You've just dis- imperative that financial services Street Smarts : Bridging the Gender Gap covered that the very personable companies show more diligence in With Pride and Determination and qualified man you hired their own hiring practices. By Amy B. Garvey................................70 two months ago to install service in Get It in Writing customers' homes is actually a Federal legislation put in place in By Adam Atlas ....................................76 convicted murderer who skipped the aftermath of 9/11, as well as Unlocking Secrets in a Merchant Statement town, and bail, before serving his increasingly stringent card By Danette Smith ..................................82 jail sentence. Association rules to combat increas- NewProducts es in fraud, affect everyone in the Even more likely: You run a payment commerce chain. Merchants, proces- Self Service Is Better than Ever ..................99 Combating Counterfeiters processing company and want to sors, acquirers, ATM owners, banks With New Money ............................101 grow the business. You need more and ISOs/MLSs have to know with More Bang for Your Buck, Overseas ........103 Integrated Check Services: The Wave of the Future ......................105 See Background Checks on Page 63 CompanyProfiles NotableQuote Athyron Corp ..........................................39 Advanced Merchant Services Inc. ..............43 “When negotiating ISO deals or buyouts, Inspiration a lot is said on the phone, at the golf course and elsewhere. Sometimes parties New Kid on the Block ............................107 will take weeks or even months to ‘finalize’ pricing ... based on this oral Departments and informal offer, only to discover that Forum........................................................5 what is put down in writing doesn't Datebook ..............................................110 match the old oral agreement.” See Story on Page 76 Resource Guide ......................................112 Advertiser Index ....................................116 Staff Publisher: Production Assistant: Paul H. Green ..........................................................paul@greensheet.com Wolf Dean Stiles........................................................wolf@greensheet.com President/Editor in Chief: Print Production: Julie O'Ryan..............................................................julie@greensheet.com Hudson Printing Company Assistant Vice President Production and Circulation: Correspondence: Kate Gillespie ..........................................................kate@greensheet.com The Green Sheet, Inc. 800-757-4441 • Fax: 707-586-4747 Editor: 6145 State Farm Drive, Rohnert Park, CA 94928 Karen Converse ......................................................karen@greensheet.com Feature Editor: Send Press Releases to..............................................press@greensheet.com Juliette Campeau......................................................juliec@greensheet.com *NOTE – Please do not send PDF versions of press releases. Contributing Editor: Send your Questions, Patti Murphy ............................................................patti@greensheet.com Comments and Feedback to [email protected] Staff Writer: Contributing Writers: Sue Luse ....................................................................sue@greensheet.com Adam Atlas ..............................................................atlas@adamatlas.com Amy B. Garvey................................................atagarvey@bpsmerchant.net Jr. Staff Writer: Michelle Graff ................................................michelle.graff@novainfo.com Josh Sisco................................................................joshs@greensheet.com Danette Smith ....................................................nancyd@cynergydata.com Art Director: Troy Vera ..................................................................troy@greensheet.com Advertising Sales: Danielle Thorpe, Advertising Sales Director [email protected] Rita Francis, Account Executive [email protected] AdvisoryBoard » Tony Abruzzio-GO Software » Russ Goebel-First American Payment Systems » David McMackin-AmericaOne Payment Systems » John Arato-MagTek » Michelle Graff-NOVA Information Systems » Doug McNary-First Data Merchant Services » Adam Atlas-Attorney at Law » Larry Henry-L. Henry Enterprises » Patti Murphy-The Takoma Group » Penny L. Baker-National Bankcard Systems » Ginger Hollowell-Electronic Money » Steve Norell-US Merchant Services » Clinton Baller-PayNet Merchant Services » Jared Isaacman-United Bank Card » Garry O'Neil-Electronic Exchange Systems » Audrey Blackmon-POS Portal » Robert Joyce-Alliance Payment Systems » Paul Oswald-CardSystems » Shannon Byrne-Paradata Systems » Allen Kopelman-Nationwide Payment Systems » Bill Pittman-TPI Software » Robert Carr-Heartland Payment Systems » Sara Krieger-Northern Leasing Systems » Mike Postle-RBS Lynk » Sam Chanin-Business Payment Systems » Lee Ladd-LADCO Leasing » David Press-Integrity Bankcard Consultants » Steve Christianson-Transpay-USA » Jack Lance-Valutec Card Solutions » Charles Salyer-GlobalTech Leasing » Rob Connelly-VeriFone Inc. » Gary La Tulippe-Schmooze » Lisa Shipley-Hypercom » Steve Eazell-Secure Payment Systems » Mitch Lau-Money Tree Services » Dave Siembieda-CrossCheck » Mike English-Ingenico » Mitchell Levy-Cynergy Data » Matthew Swinnerton-Merchant Services Direct » W. Ross Federgreen-CSRSI » Dan Lewis-AmeriBanc National » Jeff Thorness-ACH Direct » Jim Fink-EVO Merchant Services » Lisa Lersner-Lease & Finance Consulting, LLC » Scott Wagner-GO Direct Merchant Services » Ed Freedman-Total Merchant Services » Douglas Mack-Card Payment Systems » Randall Wheeler-Lipman USA » Marc Gardner-North American Bancard » Paul Martaus-Martaus & Assoc. » Dan D. Wolfe-Barons Financial Group » Alan Gitles-Landmark Merchant Solutions » David McAlhaney-NOVA Information Systems The Green Sheet (ISSN 1549-9421) is published semi-monthly by The Green Sheet Inc., 6145 State Farm Dr., Rohnert Park CA 94928. Periodicals Postage Paid at Rohnert Park, CA, and at additional mailing offices. Subscription is FREE to participants in the payment processing industry, an annual subscription includes 24 issues of The Green Sheet and 4 issues of GSQ. To subscribe, visit www. greensheet.com. POSTMASTER: send address changes to The Green Sheet Inc., 6145 State Farm Dr., Rohnert Park CA 94928. Any questions regarding information contained in The Green Sheet should be directed to the Editor in Chief at [email protected]. Editorial opinions and recommendations are solely those of the Editor in Chief. In publishing The Green Sheet, neither the authors nor the publisher are engaged in rendering legal, accounting, or other professional services. If legal advice or other expert assistance is required, the services of a competent professional should be sought. The Resource Guide is paid classified advertising. The Green Sheet is not responsible for, and does not recommend or endorse any product or service. Advertisers and advertising agencies agree to indemnify and hold the publisher harmless from any claims, damage, or expense resulting from printing or publishing of any advertisement. Copyright