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Leading Broadband Application Providers BBPLeading Broadband 2009Application Providers Consumers won’t give up broadband, recession or no recession, and for good reason: Every year, there are more applications that make use of high-speed networks.

A BBP Staff Report

hy do we care about broadband applica- tions? You already know that sub- Wscribers and residents want to watch their high-definition TVs and visit their favorite Web sites. You know they ex- pect their networks to be fast and reli- able. Does it matter what exactly is fill- ing the pipe? Here are five reasons why it matters: 1. Broadband applications are changing the world. One exam- ple: More than 120 million people use every day to keep up with friends and family. This is a Cisco lets dispersed work teams collaborate as if they were in the same room. form of social communication alto- gether new in human history. Face- book users exchange and ideas – will reach mass adoption. If holo- you can recoup your network invest- as easily, casually and publicly as if graphic replaces voice as the ment. Even when you don’t resell the they lived in small villages, with the preferred medium for person-to-per- application itself, you may be able to important difference that each per- son communication, how much more sell guaranteed service levels to its us- son selects the members of his or her network capacity will you need? ers, such as upstream for village – and that no two people live 3. Broadband applications pre­ gaming in four-hour blocks of time. in exactly the same village. sent new revenue opportuni­ 4. Broadband applications can re­ 2. Broadband applications drive ties. Many kinds of applications duce network operating costs. demand for faster networks. – think gaming or home security or Network operators such as munici- If changing the world isn’t reason telemedicine services – can be white- palities, utilities and property own- enough, how about planning for net- labeled and resold by network op- ers can use applications on their own work upgrades? As we learned some erators or property owners. The more broadband networks to automate 15 years ago when the itself applications you can sell, the faster functions and operate more effi- reached the tipping point, enormous behavioral changes can occur very suddenly. Many of the broadband ap- About the Authors plications we list here are in the early The 2009 Leading Broadband Application Providers list was researched by Kassandra stages of adoption. Some of them Kania and Marianne Cotter under the supervision of Editor Masha Zager. – though certainly not all of them

58 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers

ciently. Operators can also reduce In order to keep the length of this Another criterion for the list was the transport fees they pay other feature manageable, we focused on a few diversity of company size. , networks by offering applications types of application providers: Google and many others on this list are (off-site backup and storage, social • Those whose applications drive household words. But alongside compa- networking and so forth) that will growth in bandwidth demand. Cer- nies that have created new categories of keep more customer traffic within tain categories, such as telepresence, applications or seized the lion’s share of a their networks. were selected because we believe they market or bought up dozens of indepen- 5. Broadband applications differ- will drive bandwidth needs over the dent software vendors, we have also in- entiate properties and commu- next decade. cluded an assortment of companies that nities. High-speed networks are now • Those whose applications encourage may be less familiar but offer innovative table stakes for upscale communities, construction of high-bandwidth net- products. both rental and owner-occupied. On works. For telco deployers, IPTV is In addition to these criteria, we have the other hand, applications are still the application driving the buildout focused on companies that operate in the perceived as amenities. They may of high-speed networks. Applica- North American market and that have be provided in the resident’s home tions used by property managers and already deployed products commercially – broadband-enabled energy man- developers, municipal governments (though some are still in beta testing, agement is a good example – or, like and municipal utilities factor into a stage that once lasted a few weeks or exclusive concert broadcasts, in the these deployers’ decisions to con- months but now can take years). community center. struct fiber-to-the-home and other In addition to the companies we pro- high-bandwidth networks. file here, many other broadband appli- Criteria for Listing • Those that provide application plat- cation providers appear in the category Thousands of broadband applications forms. For example, Facebook and lists in our digital edition. and services are in use, with new ones Salesforce.com offer not only their appearing every day. Deciding which of own applications but also platforms Broadband Applications them to include on this list was not easy. for integrating other applications; by Category Why isn’t listed, for example, Synacor’s platform allows ISPs to Videoconferencing, including tele­ when it is the most talked-about appli- deliver consumer broadband appli- presence. The videoconferencing mar- cation of the year and seemed likely, for cations; and Jamcracker enables the ket has been one of the few bright spots a few weeks this spring, to change the delivery of business broadband ap- in the current recession, as businesses course of history? plications. have come to accept that videoconfer- encing reduces the need for travel. In- dustry analyst Frost & Sullivan found What Is a Broadband Application? that worldwide revenues from video- conferencing managed services grew 11 An application is typically defined as “a computer program designed to percent in 2008 and predicted that the perform a specific task, as opposed to the operating system program that market would grow at 16.4 percent an- runs the computer itself.” Twenty-five years ago, that was a clear distinc- nually for the next five years. tion. Today, on a broadband network where many layers of software run on Frost & Sullivan says increasing glo- many types of devices, the definition is far less clear. balization and cost pressures, along with We’ve interpreted the term liberally to include not only software that a growing focus on green initiatives, are “performs a specific task” but also software that enables new business strat- driving videoconferencing adoption. egies by making resources available via broadband. We have included pro- Organizations of all sizes are supporting viders that occupy a variety of niches in the ecosystem: Some license their dispersed and mobile workforces, creat- software to users or resellers, others use their software (or others’ software) ing a large potential market for video- to provide services directly and still others provide platforms for distribut- conferencing. With the arrival of green ing services. mandates over the next few years, video- We also stretched the definition to include specialized devices where conferencing will be vital for businesses appropriate. For example, high-end videoconferencing software is bun- in reducing their carbon footprint. dled with cameras, display monitors and other equipment; the software is Other factors affecting demand in- never sold by itself. clude the enormous improvements in On the other hand, even though file transfer could be considered the quality and ease of use at all levels, from single most compelling reason to subscribe to broadband, we did not in- the desktop to the executive suite, and clude services that simply facilitate the transfer or sale of digital media files the integration of collaboration tools (YouSendIt, iTunes) without additional features that would distinguish them such as document sharing. from utilities or e-commerce sites. Videoconferencing is already open- ing up new opportunities for businesses

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 59 Leading Broadband Application Providers

Leading Broadband Application Providers Company Web Address Contact Broadband Applications 3tera www.3tera.com 949-305-0050 37signals www.37signals.com email@ Collaboration 37signals.com 4Home www.4home.com 408-469-4222 Home automation, home health monitoring Accela www.accela.com 925-659-3200 E-government Adobe Systems www.adobe.com 800-833-6687 Videoconferencing, collaboration, online video Aethra www.aethra.com 305-375-0010 Videoconferencing Akamai www.akamai.com 617-444-3000 Cloud computing 877-425-2624 Amazon Web Services http://aws.amazon.com 206-266-1000 Cloud computing Blinkx www.blinkx.com 415-655-1450 Video search .tv www.blip.tv [email protected] Online video service Blizzard Entertainment www.blizzard.com 310-255-2000 Online gaming Box.net www.box.net 877-729-4269 Online storage and Brightcove www.brightcove.com 617-500-4947 Online video service Carina Technology www.carinatek.com 866-915-5464 Smart-grid applications Cisco Systems www.cisco.com 408-526-4000 Telepresence, Web collaboration Crestron www.crestron.com 201-767-3400 Building control and energy management 800-237-2041 www.dvetelepresence.com 949-347-9166 Telepresence Enterprises Electronic Arts www.info.ea.com 650-628-1500 Online gaming Elluminate www.elluminate.com 866-388-8674 Distance education Espial www.espial.com 613-230-4770 IPTV middleware Exceptional Innovation www.life-ware.com 614-901-8899 Home automation, home security ExtendMedia www.extend.com 617-332-5700 Online video delivery Facebook www.facebook.com 650-853-1300 Social networking Google www.google.com 650-253-0000 Cloud computing, hosted business applications, online video service, Google Earth Hewlett-Packard www.hp.com 800-752-0900 Telepresence, videoconferencing www.hulu.com 310-571-4100 Online video service InGrid Home Security www.ingridhome.com 484-913-1400 Home security Jamcracker www.jamcracker.com 408-496-5500 Software-as-a-service platform and marketplace Leaf Networks www.leafnetworks.net 800-805-9406 Network sharing LifeSize www.lifesize.com 512-347-9300 Telepresence, videoconferencing Linden Lab www.lindenlab.com 415-243-9000 Virtual world Logitech www.logitech.com 510-795-8500 Videoconferencing www.sightspeed.com MediaFriends www.mediafriendsinc.com 866-444-1968 Caller ID on TV and other convergence applications Microsoft www.microsoft.com 425-882-8080 Videoconferencing, collaboration software, IPTV middleware, digital media management, online gaming and entertainment Minerva Networks www.minervanetworks.com 408-567-9400 IPTV middleware 800-806-9594 MU Net www.munet.com 781-861-8644 Advanced metering infrastructure

60 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers

Company Web Address Contact Broadband Applications MySpace www.myspace.com Social networking www.netflix.com 408-540-3700 Online video service NeuLion www.neulion.com 516-622-8300 Online content delivery Nirvanix www.nirvanix.com 619-764-5650 Online storage for enterprises Nokia Siemens www.nokiasiemens 972-374-3000 IPTV middleware Networks networks.com/iptv NuPhysicia www.nuphysicia.com 713-358-9270 Telemedicine OnLive www.onlive.com 888-665-4835 Online gaming Orb Networks www.orb.com 510-836-1000 Remote file access Paltalk www.paltalk.com 212-520-7000 Video chat Pandora www.pandora.com 510-451-4100 Personalized Internet Polycom www.polycom.com 800-765-9266 Telepresence, videoconferencing RADVISION www.radvision.com 201-689-6300 Videoconferencing RealNetworks www.realnetworks.com 206-673-2700 Online entertainment services 800-254-7325 Salesforce.com www.salesforce.com 415-901-7000 Hosted business applications, software-as- a-service platform and marketplace Simplikate www.simplikate.com 877-547-3415 Building management Sling Media (Echostar) www.slingmedia.com 650-293-8000 Video place shifting Synacor www.synacor.com 716-853-1362 Internet portals Tandberg www.tandberg.com 800-538-2884 Telepresence, videoconferencing Tantalus www.tantalus.com 604-299-0458 Smart-grid applications Telanetix www.telanetix.com 206-621-3500 Telepresence TelePresence Tech www.telepresencetech.com 866-899-3933 Telepresence Teliris www.teliris.com 212-490-1065 Telepresence uControl www.ucontrol.com 888-357-4214 Home security, home automation, home health monitoring VisionAIR www.visionair.com 800-882-2108 Public safety automation www.vudu.com 408-492-1010 Online video service and has become a key technology for ing and video providers are IPTV middleware controls the user telemedicine and distance learning. At listed in the digital edition. interface of the video offering – not just the high end, it requires dedicated fast, the program guide, but also features IPTV middleware. Video, includ- reliable networks (most telepresence ser- such as navigation, parental controls and ing both linear and on-demand pro- vices are still delivered over managed DVR operation. Usually, part of this soft- gramming, is a major revenue opportu- networks), but users are increasingly ware runs at the headend and part of it nity for telcos; in fact, it is the reason connecting from their desktops over the runs on the set-top box. We profile lead- most of them are rolling out their next- public Internet. For these reasons, we ing IPTV middleware vendors Micro- have profiled a large number of - com generation networks. “Telco TV” has soft, whose Mediaroom software pow- panies in this field – enterprise heavy- become nearly synonymous with IPTV, ers AT&T’s U-verse service; Minerva, weights HP and Cisco, traditional vid- or delivery of video over IP networks. whose platform was used by SureWest in eoconferencing leaders such as Polycom Even Verizon, which chose RF overlay one of the first large IPTV deployments and Tandberg, telepresence pioneers technology for linear programming on in the U.S.; Nokia Siemens Networks, including Teliris and Telanetix, and its FiOS TV network, adopted IPTV for whose subsidiary Myrio provides IPTV newer companies with game-changing and for its electronic software to many small U.S. telcos; and innovations such as LifeSize, which program guide. A recent study by In- Espial, whose recent acquisition of Ka- introduced high-definition videocon- fonetics Research found that the num- senna gave it a combined reach of more ferencing; Logitech, which recently ber of pure and hybrid IPTV subscribers than 2.4 million households. Additional acquired the desktop videoconferencing worldwide more than doubled in 2008 IPTV middleware providers are listed in leader SightSpeed; and Paltalk, which to 26 million; Infonetics forecasts the the digital edition. has found a profitable formula for con- number of IPTV subscribers to reach Over-the-top content services. The sumer video chat. More videoconferenc- 155 million worldwide by 2013. biggest broadband story of the past few

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 61 Leading Broadband Application Providers years has been the explosion of online increased the focus on consumer-paid according to industry analyst Screen content, primarily video and music. content on the Web in the last six Digest; other online games are ad-sup- Watching video online was a novelty five months,” says Martin Olausson, direc- ported and still others generate ancillary or six years ago; today, finding a broad- of digital media research at Strategy revenue through sales of in-game items. band user who hadn’t seen any online Analytics. “Increased consumer aware- Revenues for virtual worlds, a type of video would be difficult. And the PC ness and uptake of services, such as Net- interactive entertainment that is also is no longer the only device for watch- flix WatchNow and Xbox Live Video finding business and educational uses, ing it: Research firm Yankee Group says Store, in combination with new services are forecast by research firm In-Stat to Web content is moving to Internet-en- such as the TV Everywhere initiative an- exceed $3 billion by 2012. abled TVs, photo frames, home nounced by and Time Warner The companies profiled here have audio players, appliances and many Cable [in which online video becomes adopted a variety of business models. other devices. By 2013, Yankee Group part of a traditional paid cable TV offer- Blizzard Entertainment, now a divi- says, U.S. households will have 30 mil- ing] will also help drive the paid online sion of Activision Blizzard, publishes lion connected Blu-ray players, 50 mil- video segment in the coming years.” and hosts some of the most successful lion connected HDTVs and 11 million Despite these new developments, MMPORGs (massively multiplayer on- digital media adapters. the diversity of product offerings is still line role-playing games), offering both Despite the ubiquity of broadband unusually wide. The companies whose free and subscription-based services. content, many questions remain open: video offerings we profile have taken dif- Electronic Arts publishes games for a Does online content cannibalize tradi- ferent approaches. For example, Netflix variety of online and off-line platforms tional offerings, or does it build audiences streams long-form commercial video and operates a popular casual gaming for them? Should online content be ad- content to the PC and TV as a free ad- site with both ad-supported and paid supported, pay-per-view or subscription- junct to its DVD-rental business; Hulu games. Linden Lab operates the virtual based? Are audiences seeking long-form provides similar content to the PC on world Second Life, which generates rev- or short-form content? User-generated an ad-supported basis. Google’s You- enues from subscriptions and from sales or commercial content? Made-for-Web Tube concentrates on short-form video of virtual real estate and other virtual content or repurposed content made for (although this may change soon), while goods; the company also offers soft- other media? Would they prefer to use a blip.tv specializes in independent made- ware that powers other virtual worlds. TV and remote control, a PC and key- for-Web video and shares advertising Microsoft, maker of the Xbox game board, or some other device? How good revenue with content creators. VUDU console, operates Xbox Live, an online do picture and sound quality have to rents movies via proprietary gaming and entertainment service with be? Are users willing to download and set-top boxes. NeuLion, Brightcove both free and paid memberships. The install client-side software or to buy pro- and ExtendMedia help content own- new cloud-based gaming service from prietary set-top boxes? How important ers monetize video in a variety of ways; start-up company OnLive promises to are social networking tools in building ExtendMedia is also working with ser- eliminate the need for costly consoles audiences for online content? vice providers to deploy TV Everywhere like the Xbox. A longer list of gaming After the recent shakeout in over-the- video offerings. Music services have application providers appears in the dig- top ser v ic e s, a n s wer s to some of t he se que s- taken similarly divergent approaches. ital edition. tions have begun to emerge. The market A longer, but still far from complete, Social networking. Social network- has bifurcated more clearly between con- list of over-the-top content services ap- ing isn’t inherently bandwidth-inten- sumer sites and professional video pub- pears in the digital edition. sive, but many social networking sites lishing solutions; few companies now are Gaming. Electronic gaming, or in- now encourage the sharing and use of trying to do both. User-generated video teractive entertainment, has become digital media and other bandwidth-gob- hasn’t disappeared, but it has lost some one of the largest entertainment indus- bling activities – in fact, many of them of its novelty and has been overtaken by tries in the world, with revenues rival- are organized around shared interests in professional content on most mainstream ing those of theatrical movie releases. music, games or video. MySpace is used sites. Research firm Strategy Analytics Increasingly, games are migrating to as a promotional tool by thousands of reports that in 2009, for the first time, the Internet and adding Web-based fea- musicians, who post MP3 files of their worldwide revenues from the paid online tures such as voice chat. Internet gam- songs and of their live perfor- video segment will exceed revenues from ers, other than casual gamers, typically mances. Facebook, which started as ad-supported video $3.8 billion to $3.5 demand networks with high bandwidth a tool for Harvard students to keep in billion, and paid video will continue to and, especially, low latency. touch with their friends, has created a grow faster than ad-supported video over Subscription multiplayer online platform that now hosts an astounding the next several years. games grew by 22 percent in 2008 and 350,000 active broadband applications – “The economic downturn and di- generated consumer spending of $1.4 including many of those on our list. Vir- minishing advertising budgets have billion in North America and Europe, tual worlds, which could be considered

62 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers social networks as well as interactive en- Google Apps. We also profile Cisco pendently than they otherwise could. tertainment, have become popular ven- Systems, whose Webex subsidiary offers A combination of in-home sensors and ues for “live” shows; Linden Lab’s Sec- a variety of online collaboration tools, alerts, Web portals and video communi- ond Life hosts concert series, jazz clubs, and 37signals, an independent vendor cation can help balance competing needs professional lectures and meetings, au- whose popular online offerings include for care, safety, and indepen- thor readings, fashion shows, classes on software for contact management, proj- dence. A new study from ABI Research religion and much more. Additional so- ect management and more. estimates that the market for remote pa- cial networking services are listed in the Salesforce.com, a customer rela- tient-monitoring devices will grow at 77 digital edition. tionship management (CRM) provider percent per year over the next few years Remote file access. The ability to that has championed the software-as- to reach almost $950 million in 2014. access files from anywhere is key to a-service (SaaS) model, deserves much Companies we profile in this space collaboration, mobility and business of the credit for the adoption of Web- include 4Home, whose monthly sub- continuity. With ubiquitous broadband based business software. In the last year scription-based service includes sensors , it is now easy to access or two, nearly all enterprise application in the home and a multiparty portal that files that are stored on either a central vendors have published versions of their enables remote monitoring, and uCon- or a remote personal computer. software that run “in the cloud” rather trol, whose service includes remotely Many companies offer remote backup, than in the corporate data center. accessible sensors, live video feeds and Additional collaboration applica- storage and file management capabili- pictures and emergency pendants. Some tions are listed in the digital edition. ties; for the most part, these companies additional companies are listed in the address either the consumer/small busi- Cloud computing. A quarter cen- digital edition. ness market or the enterprise market. tury ago, Sun Microsystems adopted Telemedicine – remote diagnosis Both consumer and enterprise storage the slogan, “The network is the com- and consultation without the medi- services are often resold by broadband puter.” Today, the entire Internet is the cal monitoring component – is on the service providers. We profile consumer/ computer. Grid computing technology cusp of emerging as a major application. small business offerings from Box.net, became popular first as an academic While community hospitals and clinics which provides online file storage; Orb research tool that enabled scientists to have accessed specialized medical re- Networks, which enables users to access process enormous data sets on multiple sources via videoconferencing for some files on their own PCs via the Internet; networked computers. More recently, years, telemedicine is now set to move Leaf Networks, which lets users create grid computing and related technologies into locations such as shopping centers, virtual private networks on the fly; and have migrated to the business world; workplaces, community centers and, Sling Media , which makes video ser- what is now called cloud computing eventually, homes. Cisco’s HealthPres- vices available remotely. Serving the en- lets companies access computing re- ence solution has just been adopted by terprise market with a variety of flexible sources on demand without having to UnitedHealthCare, a leading health in- cloud-storage solutions are Nirvanix know much, if anything, about where surance provider, which intends to make and Amazon Web Services. A longer they come from. Cloud computing isn’t telemedicine the “house call of the 21st list of remote file access providers ap- an application in the traditional sense of century.” We list several other providers pears in the digital edition. performing a specific task, but it solves in the digital edition. Web-based collaboration. For real- an important business problem – the Building automation and security. time collaboration via the Internet, dis- need for scalable computing capacity. persed workgroups can use expensive For example, a software developer that In addition to monitoring occupants’ videoconferencing solutions with built- is testing a new piece of software might health and safety, broadband can also be in productivity features such as presen- need to quadruple its normal computing used to monitor and control the opera- tation sharing and whiteboards. At the capacity for several days or weeks. tions of the buildings themselves, and to low end, shared online file storage can Amazon and Google have made alert owners and managers when they serve as a bare-minimum collaboration some of their vast computing power need to take action. In-home sensors and solution. But a middle ground is becom- available to software developers in this alerts, IP cameras and Web portals offer ing increasing popular – applications way; we also profile 3tera and Aka- opportunities to conserve energy and wa- that facilitate non-real-time collabora- mai, which provide technology that is ter, keep buildings secure and reduce the tion by providing not only file manage- used for this purpose. Many other lead- costs of building maintenance. ment but also productivity tools ranging ing companies are actively working on Our list includes such companies as from group calendars to spreadsheets. cloud-computing technology, and some Crestron, which offers energy-conserva- For example, Microsoft’s Groove and of them, including Sun, are listed in the tion applications; Exceptional Innova- SharePoint products allow work groups digital edition. tion and uControl, which focus on con- to collaborate on files via the Internet, and telemedicine. trol of home appliances; InGrid Home as do the spreadsheet and word process- Broadband offers opportunities for older Security, which focuses on home secu- ing applications included in Google’s and disabled people to live more inde- rity; and 4Home, whose applications

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 63 Leading Broadband Application Providers meet all of these purposes. Simplikate tenants for such networks, municipal Because of the potential cost savings automates a variety of concierge services applications are more important than and conservation benefits of these appli- that residents might expect to find in a their bandwidth usage might indicate. cations, utilities are beginning to build luxury condo or hotel and provides an Companies profiled in this space high-speed broadband links, including interface for third-party home automa- include Accela, whose Web-enabled ap- fiber optic links, to customers’ premises. tion solutions. plications cover licensing, inspections, Thus, utility applications, like municipal Additional building automation and code enforcement and similar govern- applications, are more important in terms security application providers are listed ment functions, and VisionAIR, which of driving broadband construction than in the digital edition. specializes in public-safety applications. their bandwidth usage might indicate. Municipal applications. Local gov- Additional municipal application pro- We have included profiles of Carina ernments are rapidly moving beyond viders are listed in the digital edition. Technology, whose hardware/software what the Public Technology Institute Applications for utilities. Broad- solutions enable interactive GIS, meter calls passive or informative e-govern- band has enormous potential for energy data management and demand- response ment (Web sites that tell citizens the conservation, not just at the level of the applications; MU Net, whose WebGate hours government offices are open) and individual building but also at the level technology allows utility companies to toward transactional and participatory of the electric utility. Utilities can avoid automate meter reading and other ser- models that use the Internet to deliver having to build new plant and generate vices; and Tantalus Systems, which services and involve citizens in govern- more electricity by working with their provides smart-grid communications so- ment. Because municipal governments customers via broadband to conserve lutions for advanced metering, demand have been instrumental in encouraging energy. As the CEO of the Glasgow response and distribution automation. and even building broadband networks, (Kentucky) Electric Plant Board puts it, Additional vendors are listed in the digi- and because they often serve as anchor “Broadband is electric power plant.” tal edition. BBP

Bonus material: Names and URLs of more than 200 application providers, listed by category of application, are available in our free digital edition at www.bbpmag.com/bbponline.php

3tera tualization technologies to achieve compatibility with existing www.3tera.com operating systems, middleware and Web applications. Billions 949-305-0050 of lines of infrastructure software, middleware and application code can be used unaltered with AppLogic. Applications can be Key products and services: Grid operating system enabling easily assembled, deployed, monitored, controlled and trouble- cloud computing shot visually in a browser. Founded in 2004, 3tera is a privately Summary: 3tera’s AppLogic is the first grid operating system to owned company based in Aliso Viejo, Calif., with team mem- run existing real-world Web applications on grids of commod- bers in Silicon Valley, Israel and Bulgaria. ity servers, a technology known as cloud computing. Applica- tion developers can assemble their existing software directly 37signals into portable applications that run on any grid and scale, from a www.37signals.com fraction of a server to hundreds of servers. AppLogic is designed [email protected] to be used by IT outsourcers focused on online services, man- aged hosting providers, SaaS providers and Web 2.0 compa- Key products and services: Collaboration software nies. Completely vendor neutral, AppLogic uses advanced vir- Summary: Based in Chicago, 37signals is a privately held com-

“Organizations shouldn’t be locked in by technology. Our vision is to en able open communities where people can collaborate naturally no matter how they are connecting.” – Fredrik Halvorsen, CEO, Tandberg

64 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers

“Smart grids provide the tools to share fresh information with utility consumers, allowing them to make immediate energy-efficiency decisions. Broadband and smart grids can work hand in hand as a new renewable resource.” – Mike Smalley, COO and vice president of business development, Carina Technology pany that develops and provides business and personal produc- automate government services and make them available 24/7. tivity Web applications. Founded in 1999 as a Web design com- Accela solutions unify government departments by automat- pany, the firm transitioned into a Web-based software company ing workflow, tracking information and managing data from in 2005. 37signals’ first application was Basecamp, followed by a centralized database. Accela’s flagship product, Accela Auto- Ta-Da List, Backpack, Writeboard, Campfire and Highrise. mation, supports asset management, land management, licens- This suite of applications helps small businesses manage proj- ing and case management, public health and safety and service ects, share information and coordinate the work of dispersed requests. Add-on products include citizen access, geographic teams. The company was also responsible for launching the pop- information systems and interactive voice response. The Accela ular open-source Web application framework software Ruby on Mobile Office solution, expected in early 2010, will provide Rails, which it uses in its own applications. More than 3 million field workers with wireless access to the same data and user people and businesses in 70 countries use 37signals’ software. experience as in-office staff. Located in San Ramon, Calif., and employing more than 160 people, Accela is a privately owned 4Home company. With more than 500 deployments across the United www.4home.com States and overseas, Accela technology manages more types 408-469-4222 of government transactions than any other solution. Recent Key products and services: Home control services Summary: Based in Sunnyvale, Calif., 4Home (4H) provides home control services, including home monitoring, media and entertainment management and home health and energy man- agement. 4H customers include OEM partners and broadband service providers. The solutions enable end users to monitor and control home devices and media using a , TV, or computer or touch panel from the home or remotely. April 26 – 28, 2010 In 2008, 4H launched its home health solution, a fee-based InterContinental Hotel – Dallas monthly service enabling independent living for seniors. The Addison, Texas solution consists of software that runs in a home gateway, sen- The Leading Conference on Broadband Technologies and Services sors in the home and a multiparty Web portal. Family mem- Broadband bers and professional caregivers can use the portal to access Properties historical data, real-time status and proactive alerts about the Magazine health and well-being of the monitored elder. This year, 4H the newest sponsorsCongratulates and exhibitors joining the announced a strategic partnership with Sensus Metering Sys- 2010 Broadband Properties Summit. tems to create Home Area Networking and Demand Response solutions for utilities. The two companies will provide systems AT&T Connected DIRECTV, Inc. that can track power usage from thermostats, appliances and Communities RVA, LLC electronic devices and communicate that information through Calix a smart meter to utilities and consumers. Time Warner Cable Cox Communications Community Solutions Accela TAKE ACTION www.accela.com today and secure your participation! 925-659-3200 To Exhibit or Sponsor, contact: Irene Prescott at Key products and services: E-government applications [email protected], or call 316-733-9122. For other inquiries, call 877-588-1649, Summary: Accela provides state and local government agen- or visit www.bbpmag.com. cies with Web-based and mobile software applications that

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 65 Leading Broadband Application Providers wins and implementations include state government agen- Akamai cies in Oregon and South Carolina, as well as local agencies www.akamai.com in New York City; Pittsburgh; Westminster, Colo.; Maricopa 617-444-3000, 877-425-2624 County, Ariz.; Tigard, Ore.; Ontario, Calif.; and Fort Wayne, Key products and services: Cloud-computing optimization Ind. Internationally, the company won contracts to provide as- services set management solutions to the city of Napier, New Zealand, and a comprehensive business licensing infrastructure to the Summary: Headquartered in Cambridge, Mass., Akamai pro- emirate of Abu Dhabi. vides managed services for powering video, dynamic transac- tions and enterprise applications online. Having pioneered the content delivery market more than a decade ago, Akamai is Adobe Systems now also supporting the growth of enterprise cloud comput- www.adobe.com ing with optimization services for cloud acceleration, cloud 800-833-6687 business continuity, cloud security and cloud applications and Key products and services: Web videoconferencing and storage. The company handles tens of billions of daily Web collaboration solutions, online video service interactions for companies such as Audi, NBC and Fujitsu and for such organizations as the U.S. Department of Defense and Summary: Adobe has set many of the most widely used stan- Nasdaq. The alternative to centralized Web infrastructure, dards for producing and delivering content on the Web. Adobe Akamai’s global network of tens of thousands of distributed Flash Player, an engine for delivering rich content, is on more servers provides the scale, reliability, insight and performance than 98 percent of connected computers and delivers approxi- for businesses to succeed online. Akamai has more than 1,600 mately 80 percent of Web video worldwide. The Flash Plat- employees; its total revenue for 2008 was $790.9 million. form, an integrated set of technologies and services, provides the basis for creating and delivering Web applications, content and video. Adobe recently extended the Flash Platform to de- Amazon Web Services liver high-definition video and rich applications to Internet- http://aws.amazon.com connected , set-top boxes, Blu-ray players and other 206-266-1000 devices in the digital living room; the first devices supporting Key products and services: Cloud-computing services for this technology were expected to ship in the second half of software developers 2009. Another key component, Flash Media Server, is a solu- Summary: Amazon Web Services provides scalable computing tion for streaming video and real-time communication. Adobe infrastructure that allows organizations to requisition compute Acrobat Connect Pro software is a complete Web communica- power, storage, and other application services in the cloud. Be- tions solution that enables live, interactive Web meetings, vir- cause these services are available on demand, customers don’t tual classes, on-demand presentations and courses and group need to control them, maintain them or even know where they collaboration. In June 2009, Adobe announced two new paid are located. Customers access the services when they need them subscription services from Acrobat.com that add capabilities for and pay for only what they use. The services are based on Ama- intensive business use through online collaboration. Founded zon’s own back-end technology infrastructure, which Amazon in 1982, Adobe is headquartered in San Jose, Calif. In 2008, spent over a decade building into one of the world’s most reliable, Adobe had revenues of $3.58 billion. scalable and cost-efficient Web infrastructures. Amazon Web Services’ offerings include the Elastic Compute Cloud (Amazon Aethra EC2), Simple Storage Service (Amazon S3), SimpleDB, Simple www.aethra.com Queue Service (Amazon SQS), Flexible Payments Service (Am- 305-375-0010 azon FPS), CloudFront and Elastic MapReduce. Amazon as a whole posted revenues of $19.2 billion in 2008. Key products and services: Videoconferencing, audioconferencing, networking products and services blinkx Summary: Aethra develops, manufactures and markets a www.blinkx.com wide range of high-performance video communication solu- 415-655-1450 tions, audioconference systems and networking equipment; it also hosts conferencing services. Founded in 1972 and based Key products and services: Video search in Italy, Aethra now has a presence in 65 countries through Summary: Founded in 2004, blinkx operates the largest and a network of partners and sister companies and has offices in most advanced video search engine on the market. The com- Milan, Rome, Miami, São Paulo, Mexico City, London, Ma- pany has indexed more than 35 million hours of audio, video, drid, Paris, Shanghai, Shenzhen, Beijing and New Delhi. Re- viral and TV content and has made it fully searchable and cent product introductions include a DOD-certified security available on demand. Blinkx uses a unique combination of pat- system for videoconferencing solutions and the Xtreme line of ented conceptual search, speech recognition and video analysis high-definition videoconferencing systems. software to find and qualify online video. Users can search for

66 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 OCTOBER 21–23, 2009 McCORMICK PLACE, CHICAGO, IL

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“The budget, workload and staffing challenges facing government agen- cies today can appear daunting. But the importance of their mandates – from public health and safety to community planning and business development – has never been more critical. Government leaders are looking for cost-efficient ways to meet their commitments. Offering traditional counter services online with transparency is no longer just a good idea; it’s become an essential element in the future of government.” – Maury Blackman, president and CEO, Accela video content, create personal video or build custom- Box.net ized video walls for their or MySpace pages. Blinkx has www.box.net headquarters in San Francisco and the United Kingdom. Rev- 877-729-4269 enues for 2008 were $13.9 million. Key products and services: Online content management, file sharing and collaboration blip.tv Summary: Box.net’s Web-based service for content manage- www.blip.tv ment, file sharing and collaboration is targeted to the SMB [email protected] and enterprise markets. Users can productivity files, Key products and services: Online video hosting and PDFs, images, audio, video and other creative assets; access syndication them from anywhere; share them securely with internal and Summary: Blip.tv is an online television network that fea- external partners; and collaborate with project teams around tures, promotes and monetizes independent shows on the Web. the world. Box is integrated with third-party applications and Shows on blip.tv range from scripted sitcoms and dramas to services from Zoho, Google, eFax, EchoSign, WatchDox, Au- news programs and titles including “Anyone But Me,” “Project todesk and about 20 other providers. In 2009, Box launched Rant,” “That Sports Show” and “Kevin Pollak’s Chat Show.” Web Documents, a new interface for business-focused col- Blip.tv hosts shows on its destination site at blip.tv and syn- laboration. Web Documents enables the creation of wiki-like dicates shows to iTunes, YouTube, , TiVo, Sony Bravia, documents with full-text search as well as workflow and cus- the Roku Digital Video Player, AOL Video and Facebook. tom branding features. For mobile users, Box offers an iPhone Blip.tv shares all advertising revenues with show creators on a app and access from any mobile browser through m.box.net. 50-50 basis. Launched in March 2005 by college students Aaron Levie and Dylan Smith, the Palo Alto–based company has nearly 3 mil- lion users, more than 1 million files served every day and more Blizzard Entertainment than 5,000 developers in the Box Enabled Network. The com- www.blizzard.com pany has formed key partnerships with Dell, LinkedIn, FedEx 310-255-2000 Office and others. Box.net, which has 45 employees, is a pri- Key products and services: Free and subscription-based vately held company backed by venture capital firms Draper online gaming services Fisher Jurvetson and U.S. Venture Partners. Summary: Blizzard Entertainment’s free online game service, Battle.net, with millions of active users, is one of the largest Brightcove in the world. It provides an online arena for players of Bliz- www.brightcove.com zard’s best-selling franchises, Diablo, Warcraft and StarCraft, 617-500-4947 to chat, challenge opponents and initiate multiplayer games. Key products and services: Platform for publishing online Blizzard’s World of Warcraft, a subscription-based service, is video the world’s leading massively multiplayer online role-playing game (MMORPG) franchise, with several million subscrib- Summary: Brightcove provides a SaaS platform used to publish ers. The company also sells PC-based games. A division of Ac- and distribute online video. Many of the world’s largest news tivision Blizzard, Blizzard Entertainment has offices in Irvine, and entertainment media companies rely on Brightcove to op- Calif. Blizzard Entertainment posted revenues of $1.3 billion erate broadband media sites that reach more than 135 million in 2008. unique viewers every month. Features include video publishing

68 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers

“Digital media promised consumers access to all their content – anywhere, anytime and on any device. But an array of industry barriers, including incompatible media formats, annoying and ineffective DRM and closed- platform business models, has delayed the dream. Finally, increased consumer awareness and new technologies will enable the digital media revolution to take flight!” – Joe Costello, CEO and founder, Orb Networks

(content management, customizable video players, and analyt- Cisco Systems ics to track online video performance), creating and managing www.cisco.com community (viral video sharing features, video from 408-526-4000 viewers), distributing (partnering with affiliates, video search Key products and services: Telepresence, Web collaboration engine listings, broadcast control) and advertising (deploy vid- solutions, telemedicine, cloud computing eo advertising campaign, ad controls, ad server integration). Summary: Headquartered in San Jose, Calif., Cisco provides Founded in 2004 and employing 160 people, Brightcove is the hardware, software and services that underlie much of the headquartered in Cambridge, Mass., with offices across North Internet. Cisco was founded in 1984 by computer scientists America, Europe and Asia. Customers include AOL, Show- from Stanford University; today it has about 67,000 employees time, The New York Times, Condé Nast, Sun Microsystems, worldwide and posted revenues for 2008 of $39.5 billion. Re- Fox Entertainment Group, Rainbow Media, Discovery Com- cently Cisco has begun to focus on enabling the collaboration munications and many others. In the past year, Brightcove has that the Internet makes possible. Cisco TelePresence, launched doubled its customer base across 28 countries, become profit- in 2006, is a platform that allows immersive videoconferenc- able while retaining a healthy cash balance sheet and continued ing experiences; Cisco Services for TelePresence helps enter- to expand operations across Europe, Asia and South America. prises prepare, plan, design and maintain networks to imple- As part of this expanded global presence, Brightcove recently ment Cisco TelePresence. In July 2009, AT&T, BT, and Tata announced availability of the first fully localized white-label demonstrated the industry’s first Cisco TelePresence call across online video platform for the Japanese market. multiple carrier networks. Cisco HealthPresence combines Cisco TelePresence with call center–like technology and a highly secure telemetry network to deliver medical services at a Carina Technology distance. Other Cisco solutions enable connectivity with video www.carinatek.com telephony and desktop videoconferencing. In 2007, Cisco ac- 866-915-5464 quired WebEx, whose on-demand collaboration applications Key products and services: Energy information solutions allow companies to engage in real-time and asynchronous data conferences over the Internet and share documents and work- Summary: Carina Technology provides integrated energy in- spaces. In May 2009, Cisco acquired Pure Digital Technolo- formation solutions for utilities. Energy Intelligence gives en- gies, creator of the best-selling Flip Video brand of camcord- ergy providers full visibility into the grid as well as tools for ers, designed for easy uploading to video-sharing sites. Cisco proactive management and revenue generation, such as interac- has also announced initiatives for enabling cloud computing, tive geographic information systems, meter data management smart-grid applications and smart connected buildings. and remote meter reading. Carina’s solution suite is designed to collect, manage, interpret and store all utility-related data Crestron and provide gateways for both the utility central office and the www.crestron.com end user. It also enables automation of home and utility opera- 201-767-3400; 800-237-2041 tions and yields tremendous energy savings through demand response and energy efficiency. Customers include the munici- Key products and services: Control, automation and energy utility of Bristol, Tenn., where Carina is deploying a large management for residential and commercial buildings advanced metering infrastructure/meter data management sys- Summary: Crestron manufactures advanced control and au- tem with intelligent demand response and prepaid energy over tomation systems to control audio, video, computer, IP and a fiber-to-the-home network. Carina is privately owned and environmental systems for corporate boardrooms, conference based in Huntsville, Ala. rooms, classrooms, auditoriums and homes. Crestron solutions

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 69 Leading Broadband Application Providers are also found in gaming establishments, government agencies, active entertainment software company that develops, publish- and luxury, multiple-dwelling-unit buildings. Creston’s Green es and distributes interactive software for video game systems, Light initiative is a line of energy-efficient environmental con- personal computers, wireless devices and the Internet. EA has trols for HVAC, lighting and shade/drape control for both moved aggressively into the mobile gaming market, and EA commercial and residential applications. Crestron systems pro- Mobile is now the top mobile game publisher with a wide vide the flexibility of both precise manual control of all systems selection of sports, simulation, racing and puzzle games. For and devices, and customized levels of automation to achieve online games on PCs and consoles, EA’s Pogo.com casual gam- advanced features such as daylight harvesting and load shed- ing site offers Web-based games; the Club Pogo subscription ding. Users can control the systems from a variety of interfaces, service has more than 1.5 million subscribers. EA’s Battlefield including a . Based in Rockleigh, N.J., Crestron is franchise is among the most popular PC games played online, a privately owned company with 2,500 employees. and EA also supports Microsoft’s Xbox Live service. In fiscal 2009, with 31 of its titles selling more than a million copies, EA posted net revenue of $4.2 billion. Digital Video Enterprises www.dvetelepresence.com 949-347-9166 Elluminate www.elluminate.com Key products and services: Telepresence solutions 866-388-8674 Summary: Headquartered in Irvine, Calif., Digital Video En- Key products and services: terprises (DVE) is a telepresence pioneer that has been deliver- E-learning solutions ing telepresence solutions to leading corporations, universities, Summary: Elluminate provides Web, video and audio solutions Hollywood studios and financial firms for nearly a decade. for real-time online learning and collaboration. The Elluminate Currently it is designing, developing and deploying projects for Learning Suite supports the entire online instructional cycle, corporate, defense, government, health care and distance learn- including what happens before, during and after real-time ses- ing initiatives throughout Asia, Europe and the Americas. The sions. The company’s products are used by prominent academic company has been at the forefront of new codec technology; institutions and corporations including ADP, Apple, California most of its installations include true DVD and HD quality. State University, Florida Virtual School, Georgetown University, DVE was also instrumental in developing the world’s first digi- K12 Inc., London Knowledge Lab, Los Angeles Unified School tal HDTV telepresence system, now used to link a major finan- District, Miami-Dade County Public Schools, Novell, Queen’s cial firm’s executives in London and New York. In 2008, the University, Red Hat, Royal Veterinary College, Sun Microsys- company announced the Huddle Room 70, a group telepres- tems and many more. The company is headquartered in Calgary, ence system that presents remote participants life size, in high Alberta, Canada, and Pleasanton, Calif. definition, with a hidden camera behind the image for eye-level perspective. A new feature for the Huddle Room introduced Espial this year is REALroom 3D, which presents a 3-D holographic www.espial.com image of participants in the middle of the 3-D physical space of 613-230-4770 the room. Participants appear as if they are sitting on the other side of the table, rather than on a display screen. Key products and services: IPTV middleware and applications Electronic Arts Summary: Espial middleware controls the IPTV viewing ex- www.info.ea.com perience by managing IPTV applications, along with subscrib- 650-628-1500 er interactions between the set-top box, the network, the video headend and back-office applications such as billing. Espial’s Key products and services: Online and mobile gaming IPTV applications include electronic program guides, video Summary: Electronic Arts (EA), headquartered in Redwood on demand, interactive content portals, Web browser, pay- City, Calif., with 8,500 employees worldwide, is a global inter- per-view and more. In 2008, the company, based in Ottawa,

“Visual communication solutions such as telepresence are powerful collabor­ation tools that remove distance as a barrier to business, allowing organizations­ to work more closely with coworkers, customers, vendors and partners, regardless of location.” – Robert Hagerty, CEO, Polycom

70 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers

Ontario, Canada, acquired Kasenna, another leading provider Columbus, Ohio, suburb of Westerville in a 46,000-square- of IPTV middleware and video-on-demand software. The Ka- foot facility that features a fully automated, state-of-the-art, senna acquisition increased the company’s number of Tier 1 2,000-square-foot smart home. The privately held company video-service-provider customers and broadened its channel was founded in 2003 and has 105 employees. relationships. Espial, which has more than 100 employees, re- ported revenues of $10.1 million in 2008. ExtendMedia www.extend.com Exceptional Innovation 617-332-5700 www.life-ware.com Key products and services: Enterprise-class multiscreen 614-901-8899 video solutions Key products and services: Home automation solutions Summary: Founded in 1991, ExtendMedia is an independent Summary: Exceptional Innovation’s Life|ware applications provider of enterprise-class, multiscreen video software and so- merge home control with digital entertainment. The same in- lutions that help content providers and distributors create, de- terfaces let users manage their music collections; schedule and liver, manage and monetize online content offerings over mul- record television programs; distribute music and other digital tiple devices. The company’s flagship product, OpenCASE, lets media throughout the house; and control lighting, thermostats content providers manage video across IPTV, Web and mobile and security systems. Users can access the system from a Media services in ad-supported and paid media business models. The Center PC, Media Center Extender or Xbox 360, from a home new OpenCASE Publisher, introduced in August 2009, is a or office PC or notebook, or from a Life|point touch screen or platform that enables service providers to build and deploy netbook. In late 2008, Life|ware made its client interface avail- multiscreen TV Everywhere video offerings. ExtendMedia is able for Apple iPhone and iPod touch handheld devices. During headquartered in Boston with production facilities in Toronto. the last year, Exceptional Innovation has launched applications Customers include communications and media companies in the health care, hospitality, energy management and meet- such as AT&T, , Hewlett-Packard, Mitsubishi/UB ing room markets. Exceptional Innovation is located in the Cross, SanDisk and Thales.

Broadband Properties Magazine Congratulates

For becoming the Platinum Host at the 2010 Broadband Properties Summit. For more information on Time Warner Cable, visit www.timewarnercable.com. You are cordially invited to come see Time Warner Cable at the upcoming

April 26 – 28, 2010 InterContinental Hotel – Dallas, Addison, Texas The Leading Conference on Broadband Technologies and Services To Exhibit or Sponsor, contact: Irene Prescott at [email protected], or call 316-733-9122. For other inquiries, call 877-588-1649, or visit www.bbpmag.com.

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 71 Leading Broadband Application Providers

Facebook Hewlett-Packard www.facebook.com www.hp.com 650-853-1300 800-752-0900 Key products and services: Social networking Key products and services: Telepresence, videoconferencing Summary: Facebook is a social utility that makes it easy for Summary: Headquartered in Palo Alto, Calif., HP is among people to communicate with friends, family members and co- the world’s largest IT companies, with revenue totaling $118.4 workers. The site has more than 250 million active users, and billion for 2008. The company provides technology solutions more than 120 million users log on to Facebook.com at least to consumers, businesses and institutions worldwide, includ- once each day. In 2007, the company introduced Facebook ing IT infrastructure and services, business and home comput- Platform, a development platform allowing developers to in- ing, and imaging and printing. It has approximately 172,000 tegrate their applications into Facebook; there are now more employees worldwide and serves more than a billion customers than 350,000 active applications. In December 2008, Face- in more than 170 countries. HP Halo Telepresence Solutions, book launched Facebook Connect, which extends Facebook designed in partnership by HP and DreamWorks Animation, Platform to other Web sites; since then more than 15,000 Web are state-of-the-art collaboration technologies that run on the sites, devices and applications have implemented Facebook Halo Video Exchange Network (HVEN), a private network Connect. Companies that have developed applications for designed specifically for video collaboration. These solutions Facebook or integrated with Facebook Connect include Juke- deliver fully duplexed audio, company-to-company connec- box, Freedrive, , YouTube, Palm, Apple, Netflix, Hulu, tions via the HVEN and 24/7 support with concierge service. Second Life, and Blizzard’s World of Warcraft. Facebook has HP Halo Webcasting allows customers to produce high-quality entered the mobile arena with Facebook for BlackBerry and webcast content – live and on demand – directly from their iPhone. Founded in 2004, Facebook is a privately held com- Halo telepresence endpoints and then stream the content to pany headquartered in Palo Alto, Calif., with more than 900 employees or external audiences around the world. This year, employees. Facebook’s U.S. advertising revenues for 2008 were HP and Microsoft announced a four-year strategic global ini- estimated by eMarketer at $210 million. tiative to deliver end-to-end unified communications and col- laboration solutions. Spanning software, hardware, networking Google and services, the project will enable customers to improve busi- www.google.com ness output and reduce travel, telecom and IT operating costs. 650-253-0000 Key products and services: Online video service, Hulu collaboration applications, Google Earth, electronic health www.hulu.com records, social networking, cloud computing 310-571-4100 Summary: Google’s search engine tamed the Web, making Key products and services: Online streaming video service information easy to find. In the decade since launching the Summary: Based in Santa Monica, Calif., with offices in New search engine, Google has introduced dozens more products York, Chicago and Beijing, Hulu operates an online, advertis- and features that further its mission to “organize the world’s ing-supported video service that offers hit TV shows, movies and information and make it universally accessible and useful.” clips at Hulu.com and other online destination sites. Founded in Many of these, including the search engine, are accessible to us- 2007 by NBC Universal and News Corp., the service features ers with any sort of Internet connection. However, many others authorized content from more than 170 major content provid- are broadband applications: YouTube, which Google acquired ers. Hulu also has deals with more than 35 distribution partners in 2006, is a leading online video service whose users can up- including AOL, Comcast, MSN, MySpace and Yahoo. Hulu load and share video clips. (The size limit on video files has re- currently offers more than 1,350 show and movie titles. Content cently been increased to accommodate high-definition video.) offerings include such popular shows as “The Simpsons,” “Lost” Orkut is a social networking application. Google Apps, a suite and “The Office” as well as archived and syndicated shows such of Web-based productivity applications enabling collaboration as “Buffy the Vampire Slayer,” “Airwolf,” “Stargate SG-1” and over the Internet, is used by more than a million businesses. “Arrested Development.” Although Hulu allows users to clip Google Earth is a tool for viewing the entire Earth – and even videos for posting on outside sites, video cannot actually be up- portions of the sky – using satellite imagery, maps, terrain and loaded or downloaded. At present, Hulu content can be viewed 3-D building images. Google Health is an electronic medical- only within the United States due to copyright restrictions. records application for which Google has developed partner- ships with pharmacies and health care providers. The Google InGrid Home Security App Engine is a cloud-computing tool that developers can use www.ingridhome.com to build and run Web applications on Google’s infrastructure. 484-913-1400 Headquartered in Mountain View, Calif., Google has about 20,000 employees and reported 2008 revenues of $21.8 billion. Key products and services: Digital home security services

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“The current economic crisis is causing businesses of all sizes and compe- tencies to rethink where they want to invest their human and financial capital, and in most cases it’s not in managing a costly IT infrastructure. The key advantage of Web-based solution providers is that they tap into true economies of scale by shouldering the infrastructure burden themselves, running technology efficiently and passing the savings to their customers.” – Aaron Levie, CEO and cofounder, Box.net

Summary: Providing an affordable alternative to traditional Leaf Networks analog security systems, InGrid Home Security offers a user- www.leafnetworks.net installable, portable, broadband-enabled home security ser- 800-805-9406 vice to homes and small businesses. Users install sensors on Key products and services: File sharing and virtual private windows, doors or cabinets and manage the system and re- networking ceive alerts via e-mail, cell phone or PDA. Multiple sites can be linked through InGrid’s servers, enabling parents and stu- Summary: Leaf Networks’ desktop software allows businesses dents, for example, to monitor each other’s systems. Because and consumers to set up secure private networks on the fly the system is not permanently installed but can be moved to without firewall configuration. Essentially, Leaf Networks’ a new residence, it is economical for renters or students living software creates Internet-based bridges between networks in dorm rooms. Multiple control points and no master control without the need for middlemen. Customers use these net- panel means the InGrid system has no single point of vulner- works to share files and other network resources, centralizing ability and cannot easily be defeated. InGrid offers 24/7 pro- content without having to upload it to a central location – thus fessional monitoring through Guardian Protection Services. avoiding the need for additional hardware. Users can easily add InGrid’s system is in trials with Armstrong Cable, Blue Ridge members to their networks and choose which content and de- Cable, Cox and RCN. Founded in 2004 and headquartered vices to share, from folders and drives to Xbox game consoles in Berwyn, Pa., InGrid has received more than $30 million in for head-to-head gaming. Leaf Networks’ new Web version, three rounds of financing and holds 16 U.S. patents. launched in June 2008, is designed to fill a void between exist- ing Web and P2P applications, and the LeafWeb application for Facebook allows friends to set up direct connections to play Jamcracker games and share content. Leaf Networks’ embedded version is www.jamcracker.com currently shipping on NETGEAR’s ReadyNAS firmware and 408-496-5500 is planned for launch on several other devices later this year. Key products and services: Infrastructure for delivering Based in Tempe, Ariz., Leaf Networks is a privately owned business applications online company with 12 employees. Summary: Many of the world’s largest service providers use the Jamcracker Services Delivery Network (JSDN) to source, LifeSize bundle, deliver and support more than 100 online business www.lifesize.com services. Services available on the Jamcracker platform include 512-347-9300 messaging, collaboration, security, data continuity, mobile and Key products and services: Videoconferencing and business productivity solutions from Microsoft, IBM, WebEx, McAfee, Zoho, BlackBerry, and dozens of other SaaS provid- telepresence solutions ers. The JSDN can be operated as an outsourced platform or Summary: LifeSize designs and delivers high-definition video integrated into existing infrastructure. Jamcracker more than communications hardware and software that operate on exist- doubled its distribution network in 2008, adding Tier 1 car- ing networks. The company’s solutions are designed to enable riers such as and more than 120 regional service pro- large and small organizations to deploy and manage videocon- viders, managed services providers and value-added resellers. ferencing and audioconferencing. Target markets include large Jamcracker is a privately held company headquartered in Santa enterprises (energy, entertainment, financial services, health Clara, Calif., with operations in Bangalore, India. care, media, utilities), mid-market enterprises (corporate re-

74 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers cruiting, high tech, legal services, manufacturing, professional North America, Europe and Asia Pacific. In October 2008, services, retail), and education (primary and higher). In June Logitech acquired Berkeley, Calif.-based SightSpeed, a pro- 2009, LifeSize announced LifeSize Desktop, a stand-alone vid- vider of desktop-based Internet video communications for eoconferencing solution that delivers HD video communica- consumers and business users. The acquisition provided Log- tions from the convenience of a PC. LifeSize has subsidiaries itech with video-calling technology and a software and services in Europe and Asia Pacific and a network of channel partners team focused on developing new video-calling initiatives. In that reaches more than 80 countries. Founded in 2003 and June 2009, Logitech announced Logitech Vid, its first product headquartered in Austin, Texas, LifeSize is supported by Tier 1 resulting from the SightSpeed acquisition. Vid is an all-in-one venture capital firms from Austin and Silicon Valley. video-calling service packaged with all Logitech . Powered by the SightSpeed network, Vid provides a dramati- Linden Lab cally simplified but still high-quality video-calling experience, www.lindenlab.com designed to allow users to connect with others in less than half 415-243-9000 the time typical for VoIP/IM programs. In 2008, Logitech achieved sales of $2.4 billion. Key products and services: Virtual world service and platform MediaFriends Summary: Linden Lab, founded by Philip Rosedale in 1999, www.mediafriendsinc.com developed Second Life as a new form of shared 3-D experience. 866-444-1968 Second Life provides tools for individuals and organizations to Key products and services: develop a virtual presence. After opening to the public in 2003, Multidevice convergence it experienced explosive growth as both a social networking including and SMS-based experiences vehicle and a business tool. Today Second Life has more than 1 Summary: The goal of MediaFriends (formerly Integra5) is to million active residents from all over the world. Residents can free communications from specific devices and define a new lease and buy virtual land and build and occupy virtual en- generation of social media and SMS-based experiences on TVs, vironments complete with buildings, interiors, avatars, stores PCs and mobile phones. To help customers stay connected no and goods that they can buy and sell via secure transactions matter what device they are using, MediaFriends blends real- with “Linden dollars,” the virtual currency that can be bought time communications and social media into personalized com- and sold with real dollars. Communication within Second munities spread across the multidevice world. Early products Life takes place via instant messaging, chat and voice, a fea- such as Caller ID on TV and Caller ID on PC have been ture that was launched in 2007. In addition to its social and supplemented by applications such as MediaFriends Chat and entrepreneurial opportunities, Second Life is used by organiza- MediaFriends TXT, which support instant messaging and text tions such as IBM for training and collaboration. Linden Lab messaging on the TV and PC screens. The MediaFriends plat- also makes its technology available in the form of the Second form works on IPTV, cable and mobile operator networks. It Life Grid platform, which enables organizations to create their is compliant with EBIF and ETV standards, can be seamlessly own public or secure private spaces to hold virtual meetings integrated into future IMS and tru2way environments, and re- and classes, construct product simulations, provide employee quires no truck rolls or new in-home hardware. The platform training and more. In early 2009, Linden Lab acquired two is deployed with more than 40 cable and IPTV customers in Internet-based marketplaces for virtual goods, Xstreet SL and North and South America, including Tier 1 operators. Me- OnRez, for use by Second Life residents and merchants. Head- diaFriends’ prepackaged converged services are deployed with quartered in San Francisco, Linden Lab has more than 300 IPTV and cable operators, including VTR, Videotron, Knolo- employees in the United States, Europe and Asia. gy and WOW. With more than 50 employees, MediaFriends is a privately owned company headquartered in Woburn, Mass. Logitech www.logitech.com, www.sightspeed.com Microsoft 510-795-8500 www.microsoft.com 425-882-8080 Key products and services: Desktop videoconferencing devices and software Key products and services: IPTV middleware, Summary: Logitech is a world leader in personal peripherals, videoconferencing, online gaming and entertainment especially products for PC navigation, gaming, Internet com- service, business collaboration solutions, mapping munications, digital music and home-entertainment control. Summary: Beginning with the introduction of MS-DOS in Founded in 1981, Logitech International is a Swiss public 1981, Microsoft software has been synonymous with personal company. Its products are distributed in almost every coun- computing. The company, based in Redmond, Wash., oper- try through retail channels or via strategic partnerships with ates worldwide. It has more than 92,000 employees and posted PC manufacturers. Logitech has sales offices in major cities in revenues exceeding $58.4 billion in fiscal year 2009. Today

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 75 Leading Broadband Application Providers

Microsoft software runs on multiple devices and platforms and More than 170 network operators worldwide use Minerva supports a wide variety of applications. Among the many Mi- IPTV solutions to deliver next-generation entertainment and crosoft applications designed to run on broadband networks are communications services. Minerva’s iTVManager platform the following: Mediaroom is IPTV middleware that includes supports whole-home DVR and HDTV and runs on variety of an electronic program guide, DVR control and fast channel set-top boxes made by ADB, Amino, Cisco/SA and Entone; its changes and allows users to view up to six screens at a time on a operations and management module include a suite of tools to TV. Live Meeting is a hosted or internal Web run IPTV services cost effectively. In July, Minerva introduced conferencing service. Xbox LIVE is an online entertainment a widget engine that enables blended Internet and TV service. network integrated through the Xbox 360 game console. With Widget applications include RSS news feeds, stocks, weather more than 17 million subscribers, it offers access to multiplayer and traffic information, visual voice mail, caller ID and Web games, free and premium playable game demos, music videos, 2.0 services. A privately held corporation, Minerva Networks TV shows and movies. Windows Live offers an assortment of is headquartered in Alviso, Calif. online tools for consumers; Groove, SharePoint and Office Live Workspace are business productivity tools that enable remote file access and collaboration via the Internet. Bing Maps is the MU Net new brand for the online map services that until recently were www.munet.com called Live Search Maps and Virtual Earth. 781-861-8644 Key products and services: Advanced metering Minerva Networks infrastructure, IP and ZigBee-based electric meters, www.minervanetworks.com remote meter disconnect, direct load control 408-567-9400; 800-806-9594 Summary: MU Net’s WebGate technology allows utility Key products and services: IPTV middleware companies and municipalities to automate meter reading and other services via any IP-based broadband network. Utilities Summary: Minerva Networks provides open-platform, carri- can connect residential or commercial electric meters to au- er-class solutions for delivering broadband television services. tomate meter readings, monitor voltage and perform remote connects and disconnects from a central office. Customers -in Broadband clude Clarksville Department of Electricity in Tennessee, Ta- Properties coma Power in Washington, Glasgow Electric Plant Board in Magazine Kentucky, Grundy Center Municipal Utilities in Iowa, Spen- cer Municipal Utilities in Iowa and Scottsboro Electric Power Congratulates Board in Alabama. Based in Lexington, Mass., MU Net is a For becoming the Lanyard Sponsor at the privately held company with 22 employees. 2010 Broadband Properties Summit. MySpace For more information on Cox Communications, www.myspace.com visit www.cox.com. Key products and services: Social networking service You are cordially invited to come see Summary: MySpace is a social networking service integrating Cox Communications at the upcoming personal profiles, photos, videos, mobile devices, messaging, games, and the world’s largest music community for nearly 130 million active users worldwide. Users can customize their profile pages, including adding videos and Flash-based con- tent. Users also have the option to add music to their profile April 26 – 28, 2010 pages via MySpace Music; musicians are allowed to upload up InterContinental Hotel – Dallas to six songs in MP3 format. A platform for third-party applica- Addison, Texas tions was added to MySpace in 2008. In August, MySpace an- nounced an agreement to acquire iLike, a leading social music The Leading Conference on discovery service. MySpace was launched in 2003 and acquired Broadband Technologies and Services by News Corp. in 2005; it is headquartered in Los Angeles. To Exhibit or Sponsor, contact: Irene Prescott at Google signed a $900 million deal in 2006 to provide a search [email protected], or call 316-733-9122. facility and advertising on MySpace between 2007 and 2010. For other inquiries, call 877-588-1649, or visit www.bbpmag.com. Total U.S. advertising revenues for MySpace were estimated by eMarketer at $585 million in 2008.

76 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009

Leading Broadband Application Providers

“Regardless of the term – cloud computing, on-demand, or SaaS – the transition to Web-delivered applications is reaching critical mass. IT and business applications are increasingly being operated and supported as a utility, creating huge market opportunities for companies that can navigate and monetize the shift to a subscription-based delivery model.” – Steve Crawford, vice president of marketing, Jamcracker

Netflix streaming video editor. NeuLion has about 240 employees and www.netflix.com principal offices in Plainview, N.Y., and Sanford, Fla., with addi- 408-540-3700 tional offices in Toronto, London, Shanghai and Buenos Aires. Key products and services: Online video service Summary: Netflix, which began as an online video rental ser- Nirvanix vice delivering by mail, in January 2008 began offering www.nirvanix.com unlimited streaming of movies and TV-show episodes to cus- 619-764-5650 tomers’ PCs as a part of its subscription services. In May 2008, Key products and services: Enterprise-class cloud-storage it began offering a set-top box by Roku that delivers content platform optimized for media and large files directly to the subscriber’s TV. Using the same online queu- Summary: Nirvanix’s global cluster of storage nodes, called the ing system that they use for DVDs, consumers can watch an unlimited number of movies and TV episodes, with the ability Storage Delivery Network (SDN), intelligently stores, delivers to fast-forward, rewind, pause and restart where they left off. and processes storage requests in multiple locations. Because During the second half of 2008 and into 2009, Netflix an- it can store multiple file copies in different geographic nodes, nounced partnerships with other consumer electronics manu- the SDN enables a high level of data availability. For compa- facturers to offer additional devices that can instantly stream nies with large online storage needs, the SDN may offer shorter content from Netflix. These devices include televisions, DVRs time to service, lower cost and more flexibility and control of and game consoles made by Microsoft, LG Electronics, Sam- operations than an in-house solution. Nirvanix, a privately sung, TiVo, VIZIO and Sony. Established in 1997 and head- held company based in San Diego, Calif., has 31 employees; it quartered in Los Gatos, Calif., Netflix posted 2008 revenues of received another round of financing for cloud-storage business $1.36 billion, up from $1.25 billion in 2007. The company has expansion this spring from its original investors, Intel Capital, more than 2,000 employees and 10.6 million subscribers. Mission Ventures, Valhalla Partners and Windward Ventures. Customers include Fortune 50 companies, leading media and entertainment companies and Web 2.0 leaders. Nirvanix also NeuLion provided cloud storage for the recent Lunar Reconnaissance www.neulion.com Orbiter mission. 516-622-8300

Key products and services: Multiplatform online content Nokia Siemens Networks delivery solutions www.nokiasiemensnetworks.com/iptv Summary: NeuLion is an Internet television company whose 972-374-3000 end-to-end technology service allows content owners to mon- Key products and services: IPTV middleware etize content and stream it to subscribers over the open Inter- net. Subscribers can view content on the computer, on television Summary: Commercially deployed since 2000, the Nokia Sie- through a set-top box and on mobile devices. NeuLion has part- mens Networks IP Video Platform is an IPTV standards-based nerships with, and provides services to, more than 300 profes- solution built to allow interoperability of core components, sional and collegiate sports properties and faith-based program- such as set-top boxes, and designed to deliver a feature-rich mers and more than 200 international television channels from user experience and efficient back-office management tools. more than 40 countries. NeuLion also provides a sports media The platform includes client personal video recording, HDTV, and fan-centric Web platform that includes e-commerce tools, pause live TV, video on demand, on-screen Caller ID, favorites ticketing solutions and a hosting service. Recent product roll- and reminders, and customizable Web portal capabilities. The outs include a branded iPhone solution to keep fans constantly company also provides Myrio Interactive, a set-top box client, updated with news, scores and schedules as well as a live HD and Myrio TotalManage, a back-office system for managing

78 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers

“It is an exciting time for all of us involved in driving advanced metering infrastructure and smart-grid technologies forward. It has become quite clear that smart-grid approaches that implement IP-based technologies at the core present utilities with the most robust, flexible and scalable solution available.” – Sean Doyle, president, MU Net advanced IP video services. Founded in 2007, Nokia Siemens Macs – eliminating the need for expensive, high-powered game Networks is a joint venture of the former networks division of console equipment. OnLive is supported by many of the top Nokia and the carrier division of Siemens; it markets a variety names in the video game industry, including Electronic Arts, of hardware and software for wireline and wireless networks. Ubisoft, Take-Two Interactive Software, Warner Bros. Interac- Headquartered in Espoo, Finland, the company has about tive Entertainment, THQ Inc., Epic Games, Eidos, Atari In- 60,000 employees worldwide and had net sales of 15.3 billion teractive and Codemasters. The company is headquartered in euros (approximately $20 billion) in 2008. Palo Alto, Calif.

NuPhysicia Orb Networks www.nuphysicia.com www.orb.com 713-358-9270 510-836-1000 Key products and services: Telemedicine services Key products and services: Remote access to digital media Summary: Based in Houston, Texas, NuPhysicia LLC is a pri- Summary: Orb’s service allows users to play digital media files vately held medical services solutions provider specializing in residing on their home computers on any Internet-connected telemedicine concepts developed and proved by the University device, using a player. The device, such as of Texas Medical Branch. NuPhysicia offers four product lines a Wii, an Xbox or an iPod touch, may be connected to the focusing on different markets: InPlace Medical Solutions (for user’s home network, or it could be a laptop, a cell phone or an offshore and remote locations), Medicine at Work (on-site health iPhone used outside the home. In addition to supporting mu- care for workplaces of all sizes), Walk-In Telemedicine Health sic, movies, photos and online videos, Orb supports all web- Care (physician health care in retail settings) and NuPhysicia cams and most TV tuners for Windows Vista and XP, enabling Technology (devices and consulting for remote medical care). users to view live TV remotely (TV tuners for Mac OS 10.5 In 2009, the company announced that it will deliver health care are supported as of September 2009). Although Orb was used through Polycom’s telepresence solutions, allowing doctors to originally primarily for remote access, it is increasingly used to clearly hear heartbeats and lung sounds, view X-rays and EKGs play digital media on connected devices within the home, such as well as see live feeds from handheld medical cameras. as game consoles. OrbLive, the first streaming media player for the iPhone and iPod touch, leverages this technology to enable OnLive users to watch live TV, Internet TV and webcams on the go. www.onlive.com Founded in 2004, Orb passed the million-user-account mark 888-665-4835 in August 2007 and the 10 million mark in July 2009. Based in Oakland, Calif., the company has 30 employees. Key products and services: Online gaming Summary: A spin-off of Rearden founded by technology Paltalk entrepreneur Steve Perlman (WebTV, QuickTime), OnLive www.paltalk.com spent seven years in development before its official unveiling 212-520-7000 in March 2009. OnLive is developing solutions and services Key products and services: for the video game industry, with the world’s first video game Video chat on-demand platform, the OnLive Game Service, set to launch Summary: Launched in 1998, Paltalk provides video and chat later this year. Using patent-pending video compression tech- capabilities that facilitate virtual face-to-face interactions be- nology, OnLive harnesses cloud computing to provide the tween individuals and between groups. It is the only provider power and intelligence needed to deliver the latest high-end that can support hundreds of thousands of users simultane- game titles directly to TVs via a MicroConsole or to PCs and ously, including thousands of people within a single chat room.

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 79 Leading Broadband Application Providers

Paltalk has 4 million members and averages more than 90,000 artists they like, accepting and rejecting suggested music, the simultaneous users on any given day. It can be used by indi- recommendations become more refined. Music downloads are viduals for personal interactions and by corporations that need not allowed and the service is available only within the United to address audiences in real time or to enliven e-commerce States due to copyright agreements. The Music Genome Proj- efforts. In addition, Paltalk delivers original programming ect was founded in 2000 in Oakland, Calif., and Pandora was geared to the interests of the community. Paltalk Interactive launched to the public in 2005. Since then versions have been events have hosted such entertainment celebrities as William released for mobile devices (including a popular new iPhone Shatner and radio personalities Opie and Anthony. Paltalk application) and devices; there is also a Pandora supports IM pals on AOL, Yahoo, and ICQ and is available as Facebook application. The company is privately owned and has a free download. about 125 employees.

Pandora Polycom www.pandora.com www.polycom.com 510-451-4100 800-765-9266 Key products and services: Personalized Internet radio Key products and services: Telepresence, video and voice communications Summary: Pandora is a music recommendation and Internet radio service that allows consumers to create their own per- Summary: Founded in 1990, Polycom is a global leader in sonalized streaming radio stations. The service is part of the telepresence, video and voice communications solutions that Music Genome Project, a research project that analyzes music help geographically dispersed workforces communicate effec- for about 400 attributes. To date the library consists of about tively and productively from desktops, meeting rooms, class- a century’s worth of popular music, along with some classical rooms and mobile settings. The company recently expanded its music. Pandora also has a video series with three channels. Con- telepresence portfolio with an entry-level room system priced sumers can register for either a free ad-supported account or a under $6,000. In June 2009, Polycom announced the first publicly available Regus Telepresence Suite equipped with fee-based, ad-free version. As they begin entering the songs and Polycom’s RealPresence Experience High Definition immer- sive telepresence system as part of a joint initiative with telecom Broadband operator Cable & Wireless Worldwide. The Berkeley Square, Properties London, location is the first site in a global rollout that will Magazine include Polycom telepresence suites initially in the top 14 busi- ness markets. To address the issue of interoperability – an ob- CongratulatesFor becoming Exhibit Hall stacle to the growth of telepresence – Polycom and Glowpoint Cocktail Reception Sponsor announced a B2B telepresence exchange called the Telepre- at the sence interExchange Network (TEN) that connects companies 2010 Broadband using Polycom and other standards-based telepresence and vid- Properties Summit. eo solutions across carrier networks. Polycom is headquartered For more information on DIRECTV, in Pleasanton, Calif., and has 2,600 employees. Revenues for visit www..com . 2008 were $1.1 billion. You are cordially invited to come see DIRECTV at the upcoming RADVISION www.radvision.com 201-689-6300 Key products and services: Videoconferencing systems Summary: Founded in 1992, RADVISION provides prod- April 26 – 28, 2010 ucts and technologies enabling the delivery of unified visual InterContinental Hotel – Dallas communications. The company’s video networking infra- Addison, Texas structure and developer toolkits allow customers and part- ners to deploy unified communication networks and services The Leading Conference on Broadband Technologies and Services and develop video network equipment and device solutions. Products include in-room videoconferencing systems, mobile To Exhibit or Sponsor, contact: Irene Prescott at [email protected], or call 316-733-9122. video solutions and scalable video-enabled desktop platforms on IP and emerging next-generation networks. In June 2009, For other inquiries, call 877-588-1649, or visit www.bbpmag.com. Samsung Electronics Company and RADVISION announced the VC240, a jointly developed high-definition desktop video-

80 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009

Leading Broadband Application Providers

“We are on the cusp of a fundamental shift in who distributes digital content, how people consume it and how the various industry players make money. … This shift, of course, is the continued explosion of digital content – especially video – over IP networks. ... One of the industry’s answers to this fluid situation is a concept labeled ‘TV Everywhere.’ In short, it is the ability to access your favorite cable programming online and ultimately across a range of devices. So far, most cable content has been held hostage to the revenue stream of carriage fees, but a variety of proposals led by Comcast, Time Warner and others promises to unlock some of it. The first technical challenge is to figure out how to identify and authenticate users to make sure they have a cable subscription that entitles them to see the content online. Then the fun begins – there are myriad challenges beyond authentication that building and deploying a TV Everywhere-type service can uncover. As an industry, we need to work together to empower content and service providers to offer greater value to their customers and add revenue to their bottom line.” – Tom MacIsaac, CEO, ExtendMedia conferencing device that integrates advanced high-definition and won a three-year contract renewal for all videoconferencing into a high-resolution multimedia LCD music-related services with SK Telecom in Korea. Based in Se- monitor. RADVISION has offices and development centers attle, RealNetworks, which has 1,750 employees, posted rev- throughout the Americas, Europe and Asia Pacific. Revenues enues of $604.8 million in 2008. for 2008 were $84.7 million. Salesforce.com RealNetworks www.salesforce.com www.realnetworks.com 415-901-7000 206-674-2700; 800-254-7325 Key products and services: Web-based customer relationship Key products and services: Digital entertainment delivery management application, online marketplace for software- Summary: RealNetworks is a supplier of digital entertainment as-a-service applications, products and services to broadband and mobile operators, net- Summary: With its portfolio of customer relationship man- work service providers and content owners worldwide. Opera- agement (CRM) applications, Salesforce.com is one of the tors have a choice of hosted services (Music on Demand, Video leading enterprise SaaS companies. Salesforce CRM was one of on Demand, Ringback Tones, Ringtones and more) or Real- the first successful enterprise solutions built and run on a real- Networks’ Helix Media Delivery Platform, a suite of software time cloud infrastructure. It includes the Sales Cloud (sales and products for encoding, delivery, management and playback of marketing automation) and Service Cloud (a customer service digital audio and video over mobile and broadband networks. solution integrated with social networking and other online The company also offers digital music and gaming services -di community applications). In the past several years, Salesforce. rectly to consumers. In the last 12 months, RealNetworks has com has focused on building an entire ecosystem for cloud- won and deployed a Verizon VoD service contract, inked new based enterprise computing. Force.com, its enterprise cloud- deals with that make Real the host of 13 services in computing platform, enables developers to create and deliver 11 European countries, made deals with and business applications without buying hardware or software and

82 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers even run their Web sites in the cloud. To date, customers have deployed in the United States by . Founded in built more than 110,000 custom applications on the Force. 2004 and headquartered in Foster City, Calif., with offices in com platform. The Force.com AppExchange, an online market New York, London and Bangalore, Sling Media employs about for buying and deploying cloud-computing applications that 250 people worldwide. EchoStar Corporation acquired the build on Salesforce.com applications, features more than 850 company in October 2007. business applications in categories such as analytics, finance, administration, financial services, human resources, IT man- Synacor agement and marketing. All applications are tightly integrated www.synacor.com with Salesforce.com. Headquartered in San Francisco, Sale- 716-853-1362 force.com is a publicly held company with more than 3,600 employees. In 2008, it posted revenues of $1.1 billion, making Key products and services: Internet portals it the first enterprise cloud-computing vendor to reach $1 bil- Summary: Founded in 2001, Synacor is headquartered in Buf- lion in revenues. falo, New York. The company provides a white-label, integrated Internet platform, premium digital content and services, and Simplikate digital marketing solutions for broadband service providers www.simplikate.com seeking to build customer loyalty and revenues by delivering 877-547-3415 content and services to multiple devices. Service providers use Key products and services: Amenity software for residential Synacor’s platform to create customized Internet portals with communities, shopping malls, stadiums and theme parks subscriber personalization capabilities, a content management and delivery system and a branded video player and toolbar. Summary: Located in Dania Beach, Fla., Simplikate is the Available content and services include educational resources, technology arm of First Service Residential, the largest prop- financial data, movies, major-league sports, gaming services erty management company in the United States. Simplikate’s and more. Synacor counts among its customers such cable pro- technology, powered by its techcierge software platform, is in- viders as Time Warner Cable, Mediacom and RCN and telcos stalled in more than 6,000 communities with 1.2 million units such as SureWest, TDS and GVTC. and reflects the best practices of thousands of luxury commu- nities. The techcierge on-site concierge module allows residents or guests to communicate with staff using an iPhone, a Black- Berry, an in-home touch panel, an Internet-connected PC or a set-top box. The 24/7 third-party concierge option ties directly into point-of-sale systems for several integrated partners – for example, Open Table, Papa John’s Pizza, taxi and limo servic- es, pet care and many other services. Real estate developers use The Leading Conference on Simplikate’s techcierge Virtual Unit module to promote their developments to buyers through mobile devices. Broadband Technologies and Services

Sling Media April 26 – 28, 2010 www.slingmedia.com InterContinental Hotel – Dallas 650-293-8000 Addison, Texas Key products and services: Video place shifting Summary: Sling Media manufactures the Slingbox product “Excellent material was presented at this family, which place shifts television programming to other de- vices via broadband and wireless networks. The original year’s Summit. The lineup was great Slingbox Classic, launched in 2005, allowed customers to place and the whole thing was really well shift their home TV programming to a computer either inside or outside the home. Since then, the product line has expanded presented and organized.” to support standard-definition and high-definition set-top box- – John DeLoach, es and the SlingPlayer Mobile, a set of mobile applications that allow customers to watch and control their home TV program- Senior Engineer Fail Engineering ming on compatible mobile phones. In fall 2008, the company To Exhibit or Sponsor, contact: Irene Prescott at introduced the Slingbox PRO-HD, which streams HD televi- [email protected], or call 316-733-9122. sion content to a computer either inside or outside the home; For other inquiries, call 877-588-1649, in January 2009, it announced the 922 Slingloaded HD DVR, or visit www.bbpmag.com. the first set-top box with place shifting built in, which will be

September 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 83 Leading Broadband Application Providers

Tandberg hardware, software and services to electronically merge mul- www.tandberg.com tiple remote rooms. The company’s telepresence offering, called 800-538-2884 Digital Presence, creates immersive and interactive meeting Key products and services: Telepresence and high-definition environments that incorporate voice, video and data from video systems multiple locations into a single environment. Digital Presence and Telanetix’s other video communication offerings can be Summary: Tandberg is a leading global provider of telepres- configured for rooms ranging from executive offices to large ence, high-definition videoconferencing and mobile video auditoriums and are used for applications ranging from con- products and services with dual headquarters in New York and ferences to distance learning. Digital Presence environments Oslo. The company designs, develops and markets systems and range from those that can be assembled and operational in a software for video, voice and data communications. It pro- matter of hours without the need for special lighting or cus- vides sales, support and value-added services in more than 90 tom furniture to those that accommodate more-sophisticat- countries worldwide and is publicly traded on the Oslo Stock ed requirements. The company’s net revenues for 2008 were Exchange. Customers come from sectors including manufac- $32.6 million. turing, finance, government, education and health care. This year, the company announced the launch of the Quick Set TelePresence Tech C20, a video solution for small teams and those just starting www.telepresencetech.com out with video, and Movi, a business-quality mobile video so- 866-899-3933 lution for the PC. The company also announced the T3, an immersive telepresence solution that maintains a multiscreen, Key products and services: Telepresence solutions high-definition telepresence experience when calling out to Summary: Founded in 2004, TelePresence Tech has deployed a third-party telepresence system. Tandberg’s 2008 revenues products in 23 countries around the world. The company is were $808.8 million. headquartered in Plano, Texas, and has four employees along with the 200 workers employed by its manufacturing part- Tantalus ners; Sony has also licensed its technology. TelePresence Tech www.tantalus.com systems achieve eye contact by aligning the camera at partici- 604-299-0458 pants’ eye level with a patented display system incorporating a beam splitter; even meeting participants using standard vid- Key products and services: Smart-grid communications eoconferencing equipment will have an improved perception solutions of eye contact with participants using the TelePresence Tech Summary: Founded in 1989, Tantalus is a private company lo- system. The illusion of depth is achieved without 3-D glasses cated in Vancouver, British Columbia, Canada. The company by generating life-size images that appear physically in front provides smart grid communications solutions for advanced of a backdrop, but TelePresence Tech systems can also display metering, demand response and distribution automation. flat, full-screen images received from cameras and codecs of The Tantalus Utility Network (TUNet), launched in 2004, other major manufacturers. is smart-grid technology that lets utilities monitor, control and respond to events anywhere and at any time across their Teliris distribution networks. TUNet serves as the communications www.teliris.com backbone (using fiber, 220 MHz RF, cellular and/or Wi-Fi net- 212-490-1065 works) that makes smart metering, power quality monitoring, outage reporting, load control, and distribution automation Key products and services: Telepresence solutions practical and cost effective. In June 2009, Tantalus announced Summary: Founded in 2001, Teliris implements widely de- that Chattanooga EPB, a Tennessee-based municipal electric ployed, fully managed telepresence solutions that realistically utility, had selected TUNet for its Smart Grid communica- replicate the human dynamics of an in-person meeting. Teliris tions network. TUNet will use EPB’s fiber optic network to has deployments in more than 50 countries with the largest monitor and manage about 168,000 residential and industrial installed base of Global 1000 companies, including Lazard, meters and other endpoints. Pearson plc, GlaxoSmithKline, Qualcomm, Royal Bank of Scotland, XChanging and Merck. Headquartered in New York Telanetix and London, the company delivers an immersive and natural www.telanetix.com virtual meeting experience with end-to-end integration and a 206-621-3500 99-percent-plus availability guarantee. Last year the company announced a multitouch surface, computing-based collabora- Key products and services: Telepresence solutions tion solution and interactive virtual flip chart and whiteboard Summary: Formed in January 2001 and headquartered in for telepresence, designed specifically for immersive collabora- Bellevue, Wash., Telanetix provides an integrated system of tion business use. The InterACT TouchTable and InterACT

84 | BROADBAND PROPERTIES | www.broadbandproperties.com | September 2009 Leading Broadband Application Providers

TouchWall allow documents, video, audio, presentations and VUDU other content to be instantaneously shared and manipulated www.vudu.com across any number of locations as if participants were in the 408-492-1010 same room. This year the company launched its sixth-gener- Key products and services: Movies-on-demand service ation platform that delivers telepresence over general-purpose Summary: The VUDU box, together with a TV and a high- networks, thereby simplifying acquisition, deployment and op- speed Internet connection, gives consumers access to more than erating costs. Teliris is privately held. 20,000 movies and TV shows on demand (with more than 2,000 titles in HD), as well as to the Pandora music service, without uControl the need for satellite or cable service or a computer. A recently www.ucontrol.com introduced wireless kit even eliminates the need for Ethernet 888-357-4214 cables. Customers purchase a standard or premium set-top box and rent or purchase movies individually, with no monthly sub- Key products and services: Home security, energy scription fee. Due to VUDU’s relationships with all the major management and home health monitoring U.S. motion picture studios and more than 25 independent and Summary: uControl is an open, technology-agnostic platform international distributors, new movies are available on the DVD for home security, monitoring and automation. It operates as a release date. The VUDU movie catalog is available as an iPhone stand-alone wireless security system or integrates with existing app, allowing consumers to rent or buy movies on the road and alarm systems by DSC, Honeywell, General Electric and Bosch, download them to the VUDU box. In July 2009, VUDU an- leveraging home-security services to accelerate the deployment nounced a second-generation service platform optimized for In- of energy management, home automation and next-generation ternet-capable smart TVs and said the service will be embedded services. The uControl TouchScreen coexists with preexisting in LG’s high-definition TV sets. All movies will be streaming sensors and communicates status over three redundant connec- only – no more downloads or local storage – and even HDX- tions: cellular, broadband and lines. Customers can quality (true ) movies will begin streaming immediately. Founded in 2004 and based in Santa Clara, Calif., VUDU is a control temperature and lighting on site with the TouchScreen privately owned company with 94 employees. BBP or remotely via Web and mobile portals that may include live video feeds. Customers include , broadband and telephone companies that offer uControl as a new service to Broadband their customers. uControl, which was founded in 2005 and has Properties 18 employees, is based in Austin, Texas. Magazine Congratulates VisionAIR www.visionair.com 800-882-2108 For becoming a Gold Sponsor at the Key products and services: Public safety automation 2010 Broadband Properties Summit. Summary: VisionAIR’s public safety software solution allows For more information on Quanta Services, agency officials to manage the assets and activities associated visit www.quantaservices.com. with public safety and criminal justice services. The core func- You are cordially invited to come see tionality for VisionAIR’s Public Safety Suite includes comput- Quanta Services at the upcoming er-aided dispatch, law and fire records management, law and fire mobile data, inmate management, field-based reporting, geographic information systems, and Web-based data sharing. Customers include the City of Murfreesboro in Tennessee, Or- ange County in California, LaCrosse County in Wisconsin, Charlotte County in Florida, and Lake County in Illinois. In April 26 – 28, 2010 July 2009, VisionAIR announced a joint solution with Never- InterContinental Hotel – Dallas Addison, Texas fail to ensure that 911 dispatch centers can stay up and run- ning and that operators and public safety officials have access The Leading Conference on Broadband Technologies and Services to critical information to respond to emergencies. The solution combined VisionAIR’s Public Safety Suite with Neverfail’s To Exhibit or Sponsor, contact: Irene Prescott at [email protected], or call 316-733-9122. Continuous Availability technology. Founded in 1989, Vision- For other inquiries, call 877-588-1649, AIR is a privately held company with 100 employees located in or visit www.bbpmag.com. Castle Hayne, N.C.

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