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Annual Report 2012-13 TABLE of CONTENTS Annual Report 2012-13 TABLE OF CONTENTS 32 PART TWO: DEVELOPING 3 LETTER TO THE MINISTER ORGANISATIONAL CAPABILITY 4 CHIEF EXECUTIVE’S MESSAGE AND CULTURE 6 ABOUT VICROADS 40 PART THREE: CORPORATE GOVERNANCE AND 8 PART ONE: REPORT STRUCTURE ON OPERATIONS Operate and maintain the road 48 PART FOUR: MANDATORY system to help our customers DISCLOSURES travel easily and reliably 60 PART FIVE: FINANCIAL Develop the road system to improve connections between MANAGEMENT places that are important to our customers 66 PART SIX: FINANCIAL STATEMENTS Improve road safety 117 DISCLOSURE INDEX Make the road system more environmentally sustainable 2 LETTER TO THE MINISTER The Hon Terry Mulder MP Minister for Roads Level 16 121 Exhibition Street MELBOURNE VIC 3000 Dear Minister VicRoads 2012-13 Annual Report I have much pleasure in submitting to you, for your presentation to Parliament, the annual report of the Roads Corporation (VicRoads) for the period 1 July 2012 to 30 June 2013. Yours sincerely Gary Liddle Chief Executive ANNUAL REPORT REPORT ANNUAL 2012-13 3 CHIEF EXECUTIVE'S MESSAGE I have been immensely proud of our achievements over the past year as we continued to focus on delivering a road system that is efficient, reliable, sustainable and integrated with the rest of the transport system. One of the highlights for me in 2012-13, was the celebration of our Centenary. Whilst we have gone through several transitions over the last century, taking a moment to pause and look back at our legacy of achievement in the development of Victoria’s prosperity and renowned liveability reminded me how far we have come as a State over that period of time. Our Strategic Directions 2012-14 provided us with the framework to understand where we should focus our initiatives to best serve the people of Victoria. It assisted us in determining a new organisational structure and to take a more holistic approach to the overall transport system. Beyond the restructure, we continued to operate our business as usual and I am proud of the progress we As I reflect back on 2012-13, have made against achieving our strategic priorities. I appreciate that this has been Some of our achievements in 2012-13 include: Being recognised by industry for innovations one of the most challenging related to road maintenance including leadership years in the history of VicRoads. in consistently achieving new retro reflectivity standards aimed at making road lines more We have faced a period of visible at night, improving road safety and significant change and undertaken providing support to national research involving significant steps in implementing a trial of more environmentally friendly materials for road sealing. the plan for our future. It will assist Undertaking a post completion evaluation of the us to become a highly agile and M1 Upgrade confirming a number of benefits including: a significant reduction in the number adaptive organisation that puts of crashes, travel time improvement of up to 10 the customer at the centre of minutes, an increase in traffic volumes, reduced delays and freight growth between 2 to 4 per cent everything we do and enables us per annum. to meet the challenges ahead. Continuing to maintain and deliver significant improvement to the road network. VicRoads delivered 100 per cent of its metropolitan operations program and 93 per cent of its regional operations program. A number of key outer suburban road projects such as the Dingley Arterial (Perry Road to Springvale Road) and duplication of Plenty Road at South Morang were completed. VicRoads also delivered a number of Nation Building projects that included the Anglesea Road to Princes Highway West section of the Geelong Ring Road and the Goulburn Valley Highway, Nagambie Bypass. 4 Collaborating with our road safety partners I want to sincerely thank our staff and stakeholders (the Transport Accident Commission, Victoria across government, industry and the community Police and Department of Justice) and other who have worked together during 2012-13 to help stakeholders to develop future directions for us deliver a more efficient and sustainable road road safety in Victoria. The Road Safety Strategy transport system. I want to especially commend our and supporting Action Plan which seeks to staff who have continued to dedicate themselves reduce fatalities and serious injuries by at to providing a world class quality road system, least 30 per cent over the next ten years, including the registration of vehicles and licensing was launched in March 2013. of drivers, during a time where our organisation Supporting the National Heavy Vehicle Regulator has gone through a significant transformation. to commence limited operations in January 2013 Their efforts are what makes VicRoads a great providing the National Heavy Vehicle Accreditation place to work. Scheme (NHVAS) and Performance Based As we continue to implement change through Standards (PBS) services. VicRoads recognises VicRoads’ Plan for Our Future into 2013-14 I have the importance of this national reform and no doubt that we will be better equipped to address continues to support it commencing full heavy the key challenges that we will face, our efforts vehicle regulatory functions later in 2013. will be more integrated, efficient and proactive in Undertaking trials of a number of environmentally responding to the transport needs of the community sustainable technologies such as LED street lights and our people will be at the forefront of delivering and solar powered barriers that will significantly a great service to our customers. reduce electricity consumption. Having INVEST, VicRoads’ sustainability rating tool recognised as a finalist for the 2012 Banksia Awards for leadership and innovation through integrating sustainability principles in designing and building infrastructure. Gary Liddle Seeing significant improvements in drive test appointment wait times, customer waiting times Chief Executive in Customer Service Centres, in the average speed to answer a customer call in the Contact Centre and in the back-log of medical review matters. Transitioning to our new structure, with a strong emphasis on the collaborative approach across our internal business functions. This collaboration has also extended to our external stakeholders where our planning activities with other parts of government are focused on integrated outcomes. Working closely with the Department of Transport, Planning and Local Infrastructure and central agencies in the preparation and coordination of 2013-14 state and federal budget submissions. VicRoads also updated the Speed Zoning Guidelines and developed ‘Moving More with Less’, the high productivity freight vehicle policy that allows longer vehicles to access our freeway network. ANNUAL REPORT ANNUAL 2012-13 5 ABOUT VICROADS VicRoads is a Victorian statutory Functions authority that was established VicRoads’ functions are outlined in section 87 of under the Transport Act 1983 and the Transport Integration Act 2010, which includes: continued under the Transport planning for the road system as part of an Integration Act 2010. With an integrated transport system constructing and maintaining roads and roadsides annual expenditure of more than operating the road system by managing access $1.8 billion, it is subject to the and controlling use general direction and control leading the development and implementation of strategic and operational policies as well as of the Minister for Roads plans to improve the safety of the road system for all users providing registration, licensing and accreditation Purpose services for the transport system VicRoads’ purpose is to support economic developing and implementing effective prosperity and liveability by shaping the environmental policies, strategies and development and use of Victoria’s road system management systems as an integral part of the overall transport system. providing technical, project management, consultancy and information services relating Objectives to the transport system VicRoads’ primary objectives are outlined in providing and disseminating information section 86 of the Transport Integration Act 2010, to Victorians about the road system. which includes: working with others to ensure that the road Powers system operates as part of an integrated transport VicRoads’ powers are outlined in sections 88 and system that seeks to meet the needs of all 89 of the Transport Integration Act 2010. In general, transport system users VicRoads has the power to act as necessary or managing the road system in a way that convenient to achieve its object and functions. supports a sustainable Victoria, by encouraging VicRoads also has powers under a number of other sustainable transport modes, and seeking to acts and their associated regulations including: improve the environmental performance while Accident Towing Services Act 2007 minimising adverse environmental impacts from the road system EastLink Project Act 2004 Melbourne CityLink Act 1995 contributing to social wellbeing by providing access to opportunities and supporting liveable Road Management Act 2004 communities Road Safety Act 1986. promoting economic prosperity through efficient and reliable movement of persons and goods working with others to reduce deaths and injuries arising from road crashes. 6 Government priorities Reducing red-tape for business and making regulations that are efficient, effective and Government strategies and priorities that have transparent are also government
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