1 2 CONTENT INTRODUCTION . 7 1. Usual problems connected with the employees’ mobility ...................................8 2. The answer: Mobility management .................................................9 4. Project MOVECIT ............................................................10 5. Company or city hall - what is the difference? .........................................11 WHAT YOU NEED TO KNOW BEFORE YOU START . 13 6. A few steps that needs to be taken ................................................13 6.1. Get familiar with the terminology ..............................................13 6.2. Be invested .............................................................13 6.3. Involve your employees and colleagues ...........................................13 6.4. Crack the books ..........................................................15 6.5. Legislation can help .......................................................15 HOW TO CREATE A MOBILITY PLAN? . 16 7. Preparation phase ...........................................................18 7.1. Support is needed .........................................................18 7.2. Team up! ...............................................................18 7.3. Involve the stakeholders. 19 8. Analytical phase .............................................................20 8.1. Travel behaviour survey - know your nuts and bolts. 21 8.1.1. A goal of travel survey ...................................................22 8.1.2. Survey advocate .......................................................22 8.1.3. Questionnaire .........................................................22 8.1.4. Time period for data collection .............................................23 8.1.5. Interviewees ..........................................................23 3 8.1.6. Promotion and communications channels to deliver questionnaire ......................23 8.2. When the mobility data are ready - analyse it! ......................................24 8.3. Analyses is done - now what? ..................................................24 9. Proposal phase ..............................................................24 9.1. Setting up the goals and measures ..............................................24 9.2. Get into the action ........................................................25 10. Evaluation phase ...........................................................25 10.1. Indicators can help .......................................................25 EVERY PROBLEM HAS ITS SOLUTION . 26 11. Suitable measures ..........................................................26 11.1. Awarness raising campaigns ..................................................26 11.2. Competitions and outdoor activities ............................................26 11.3. Educational activities ......................................................27 11.4. Parking management ......................................................27 11.5. Carpooling promotion ......................................................27 11.6. Car sharing .............................................................28 11.7. Low-emission fleet ........................................................28 11.8. Financial benefits for employees ..............................................28 11.9. Transport for employees. .29 11.10. Making the cycling and walking more atractive ....................................29 11.11. Safer infrastructure ......................................................29 11.12. Company bikes or e-bikes ..................................................30 11.13. Making the public transportation more actractive ..................................30 GET INSPIRED! . 32 12. Examples of good practices ....................................................32 12.1. Mayor’s Office of Budapest City Council Transportation Department .......................32 12.2. Car fleet reorganization ....................................................32 12.3. Parking policy: Charged parking becomes useful tool .................................33 4 12.4. KLIMAFIT zum RADLHIT: Explore your country! .....................................34 12.5. Bike to work campaign .....................................................35 12.6. Bike to work day .........................................................36 12.7. Graz Cityradeln ..........................................................36 12.8. Bicius: Travelling intermodally ................................................37 12.9. Mobility Stations: support of intermodal transport connections ..........................37 12.10. Metrominuto: You can walk!. 38 12.11. The COyou2 programme of the Swiss Re company ..................................38 12.12. Gekon: Competition for employees ............................................39 12.13. Workplace mobility plan works (Czech Technology park) ..............................40 12.13.1. MoveYou Days in IBM ...................................................40 12.13.2. Car free day ........................................................40 5 6 these categories, don’t panic – any member INTRODUCTION of the institution or company can come up with the things to change. And we are here HOW TO READ THE HANDBOOK to help you with that. Greetings! This Handbook provides only basic Employee mobility is a crucial and daily information about workplace mobility For sure you have asked yourself a question problem in Europe, especially as there plans. However, it is interconnected why you are stuck in a traffic jam, why did are several direct and indirect impacts of with Integrated smart mobility toolkit you arrived late for work that day, why you daily commuting on the general comfort for mobility plan’s development & weren’t let go at the pedestrian crossover of people. For example, the time wasted monitoring for municipalities unit or why is there no place to park your bike, in traffic jams influences the physical and which provides even more detailed scooter or car. These are very common ques- psychological condition of the employee, information about mobility planning. tions which come to our minds almost every which further affects the quality of work. It forwards you to different sources of day – mostly, because they are connected to The traffic jams also have adverse effects on information about mobility planning, very common issues. Now there is a way how the quality of air. Moreover, by considering shows you more detailed information to answer these questions and how to solve or the well-known trend of urbanization of our about the problems, measures and prevent problems hidden behind them. days and the near future, it is evident that its implementation. This allows us employee mobility should be optimized and to use the possibilities of the online You are reading a handbook which is about sustainable transportation modes should be environment, where we can add new mobility management tool and which can promoted in general. information, tested measures, or show you the basic steps how to create a mo- information gained throughout the bility plan at your institution. The transport In this handbook, we are talking about mo- project. situation at your city hall, hospital, police bility plans. Since we are talking about them department or any other institution you are in the context of one workplace, the terms The toolkit is available at the project part of can be dealt with. We are giving you “mobility plan”, “workplace mobility plan”, websites in online and offline version a hand today, so you are capable of help- “institutional mobility plan” or “workplace (excel file). To see or download it, use ing your employees or colleagues to travel travel plan” refer to one document or this link or type: to work practically and in a pleasant way. process even if the usage of the terms varies http://www.interreg-central. Together, you can create a more efficient from country to country or from expert to eu/Content.Node/TOOLKIT-FOR- working environment, which will thrive to expert. DEVELOPING-WORKPLACE-MOBILITY- you all. PLAN.html. The handbook is primarily intended for Simona Sváčková, employees of public institutions, especially Czech Environmental Partnership Foundation those who are responsible for mobility and transport issues, leadership, or mobility experts. In case you don’t belong to any of 7 • Deficiencies of the existing public 1. USUAL PROBLEMS transport system, e.g. low quality of service (service frequency, reliability, comfort, availability in space and time). CONNECTED WITH THE • Appropriate infrastructure for innovative and sustainable transport modes EMPLOYEES’ MOBILITY (e.g. car sharing, bike-sharing) is not available. In order to find possible solutions, first the • Lack of knowledge on innovative and main issues have been revealed related to sustainable transport modes. daily commuting problems regarding private • Social preference of individual car car usage: usage, which may be augmented by the • A primal problem for employees is relatively low quality service of public caused by the uncertainty of rush hour transportation. traffic, thus late arrivals to workplace • As a general trend, employees have can be a daily problem. growing workloads. Simply people • Traveling discomfort is also significant have not enough time to handle for people, especially for private car mobility related problems, as looking users, who suffer from time wasting for alternatives instead of private car driving. Excessive travel time also usage. reduces the time for family and work.