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Programme

th 11 European Conference on

Gambling Studies and Policy Issues

Development of the invisible and unknown:

Research, Responsibilities and Regulation

13 - 16 September 2016 InterContinental

Lisbon, the conference language is English 1

Tuesday – 13 September 2016

12.00 – 20.00 Registration of participants location: conference desk, foyer, floor 2

13.30 – 17.00 Pre conference workshops

Pre conference workshop 1 - Match Fixing location: Óbidos A + B, floor 0

Workshop participants • Evangelos Alexandrakis, Sports Secretary European Lotteries, Switzerland • Joao Paulo de Almeida, Olympic Committee Portugal • Khalid Ali, ESSA, Belgium • Marcelo Moriconi, Transparency International Portugal • Pedro Varas, LaLiga, Spain • Thierry Pujol, la Francaise des Jeux, France • Tjeerd Veenstra, Dutch FA KNVB, the Netherlands Workshop facilitator • Philippe Vlaemminck, Pharumlegal, Belgium

Pre conference workshop 2 – The Basics of Applying Motivational Interviewing to Gambling Problems location: Porto, floor 0

Workshop facilitator: • David Hodgins, Ph.D., Professor, University of Calgary, Canada

15.00 – 20.00 Registration of conference participants location: conference desk, foyer, floor 2

18.00 – 20.00 Welcome cocktail location: InterContinental, room Eduardo VII, floor 2

the conference language is English 2

Wednesday – 14 September 2016

08.00 – 17.30 Registration of participants location: conference desk, foyer, floor 2

08.45 – 09.30 Welcome and official opening location: Coimbra A + B, floor 2 Chair of the morning programme: Pieter Remmers, Assissa Consultancy Europe, the Netherlands • Heliodoro Giner, chairman of the Executive Committee of the EASG, Spain • Pedro Santana Lopes, President of Santa Casa, Portugal • Joao Goulao, President of Drugs and Addictions HNS Service (SICAD), Portugal

09.30 – 10.30 To Regulate or not to Regulate. Small and beautiful? location: Coimbra A + B, floor 2 • Luis Coelho, Inspectorate General on Gaming, Portugal • Birgitte Sand, Danish Gambling Authority, Denmark

10.30 – 11.00 To Regulate or not to Regulate. Big and Ugly? location: Coimbra A + B, floor 2 • Harrie Temmink, European Commission, Belgium

11.00 – 11.30 Coffee Break location: foyer, floor 2

11.30 – 12.30 New Developments in Research location: Coimbra A + B, floor 2 • New Findings in the Genetics of Problem Gambling Marc Potenza, Yale University, USA • What are the effects and consequences of gambling advertising? New Swedish data in the light of previous research Per Binde, University of Gothenburg, Sweden

12.30 – 13.45 Lunch location: Eduardo VII, floor 2

the conference language is English 3

13.45 – 15.25 Parallel Sessions

Session 1 – Symposium: Youth Gambling location: Coimbra B, floor 2 Moderator: Jeffrey Derevensky, McGill University, Canada • Parents' Perception of Youth Gambling and other Risk Behaviors - Comparison between Croatian and Canadian Parents Neven Ricijas, University of Zagreb, Croatia • Youth Problem Gambling: A comparison between Croatia and Bosnia and Herzegovina Dora Dodig, University of Zagreb, Croatia • Teacher Awareness and Attitudes Regarding Adolescent Risk Behaviours: A Convenience Sample of Finnish Middle and High School Teachers Sari Castrén, National Institute for Health and Welfare, Finland • A Cross-cultural comparative analysis of Romanian and Canadian Mental Health Professionals’ perceptions of adolescent gambling Loredana Marchica, McGill University, Canada • Behavioral addictions among adolescents: Do the predictors of pathological behaviors differ across gambling and video-gaming? Maria Anna Donati, University of Florence, Italy

Session 2 – Focus on Research, Gambling and Harm location: Coimbra A, floor 2 Chair: Jane Rigbye, Responsible Gambling Trust, United Kingdom • Something weird, interesting and important is going on: Changing relationships between gambling availability, participation and harm Max Abbott, Auckland University of Technology, New Zealand • Reflections on the results of the 4th Italian Prevalence study problem gambling Claudio Barbaranelli, Sapienza University of Rome, Italy • An empirical study of the relationship between losses disguised as wins and gambling behaviour Tony Leino, University of Bergen, Norway • Item biases within the Gambling Related Cognitions Scale (GRCS): The particular case of poker players David Lévesque, Université Laval, Canada • Gambling behaviours and problem gambling amongst older adults in Ontario at or slot machine venues Nigel Turner, Centre for Addiction and Mental Health, Canada

the conference language is English 4

Session 3 – Regulators and Economics location: Porto, floor 0 Chair: Alan Littler, Kalff Katz & Franssen, the Netherlands • The Impact of Taxation on Channelization: Myths, Misunderstandings, and Missing Data Rein Halbersma, Netherlands Gaming Authority, The Netherlands • A Comparison of Anti-Money Laundering Rules and Procedures Between Macao and the United States Carlos Siu Lam, Macao Polytechnic Institute, China • The regulation of casinos in Macau Jorge Godinho, University of Macao, China • Legal changes on a gambling market in Poland Martyna Pawlowska, Instytut im. Edwarda Taylora, Poland

Session 4 – Self-exclusion and What’s Next; The industry involved! location: Óbidos A, floor 0 Chair: Connie Jones, AGEM, USA • Evaluating Responsible Gambling Programs: A Review and Integration of Published Work Brad Cousins, University of Ottowa, Canada • Gambling Behaviour after Self- or Forced-Exclusion from Casino Gambling in Germany Gerhard Bühringer, Technical University Dresden, Germany • The impact of Industry-led harm-minimisation initiatives in Britain: A road-map for realistic evaluation through cross-sector collaboration David Parsons, Leeds Becket University, United Kingdom • The Socio-Economic Impact of Casino Gambling in Australia Michael O’Neil and Paul Delfabbro, Adelaide University, Australia • The ECA Responsible Gaming Certification Standard Herman Pamminger, Casino Austria, Austria

the conference language is English 5

Session 5 – Preventing Gambling Harm location: Óbidos B, floor 0 Chair: Malcolm Bruce, Gambling Integrity, United Kingdom • Monitoring gambling impacts and preventing gambling harm in Massachusetts Rachel Volberg, University of Massachusetts, USA • The complex relationship between participation, prevalence and harm – recent findings from large prevalence studies down under in Victoria (Australia) Rosa Billi, Victorian Responsible Gambling Foundation, Australia • Changing the way gambling services are delivered to Indigenous Australians: New Directions Marisa Fogarty, Australian National University, Australia • An integrated Pilot Programme for Prevention and Assistance of Gambling Disorders at Neuquén Province, Argentina Julio Angel Brizuela & Alfreido Cia, APAL Section of Pathological Gambling and Behavioural Addictions - Conjugar Center, Argentina • The gambling operator and harm minimisation: An overview of the theory and evidence regarding the operator’s role in preventing and reducing harm in commercial gambling Jonathan Parke, Sophro Ltd., United Kingdom

15.25 – 15.55 Tea break location: foyer, floor 2

15.55 – 17.35 Parallel Sessions

Session 1 – Symposium: State of the Art in the Practices of Responsible Gaming location: Coimbra B, floor 2 • Robert Ladouceur, Laval University, Canada • Alex Blaszczynski, University of Sydney, Australia

Session 2 – Symposium: The Bingo Project location: Coimbra A, floor 2 • National Bingo Vision: Welfare State Restructuring and Gambling in Britain Kate Bedford, Kent Law School, United Kingdom • Risk and Welfare: The Regulation of Online Bingo in the European Union Donal Casey, Kent Law School, United Kingdom • It’s All about that Place: Commercial bingo regulation in Brazil Toni Williams, Kent Law School, United Kingdom

the conference language is English 6

Session 3 – Online and the Future location: Porto, floor 0 Chair: Alan Littler, Kalff Katz & Franssen, the Netherlands • Gambling behaviour – before and after regulated online casino games came into the Norwegian regulated market Jonny Engebø, The Norwegian Gaming Authority, Norway • Actual Online Gambling Behaviour: A Critical Review of the Literature José Bernardo Chagas, ISEG – University of , Portugal • Digital Gambling as Leisure: Exploring Psychological Needs and the Moderating Effects of Game Preferences Jonathan Parke & Peter Scholfield, Sophro Ltd. United Kingdom • Online Gambling in the EU – from data protection to gambler protection Dusan Pavlovic, University of Bologna, Italy & University of Tilburg, the Netherlands • National Commission for On-Line Gambling Regulation (What governments should be focusing on) Susan Cacciotti, Bentleigh Bayside Community Health & Gambler’s Help Southern, Australia

Session 4 – Treatment of Problem Gaming location: Óbidos A, floor 0 Chair: Jane Rigbye, Responsible Gambling Trust, United Kingdom • Gambling motives in gamblers seeking treatment and its association to gambling behaviour at 6 month follow-up Bettina Grüne, Institut für Therapieforschung, Germany • Cognitive Behaviour Therapy for Online and Offline Portuguese Gamblers: A pilot study Pedro Hubert, Instituto Apoio Jogador, Portugal • Online treatment of problem gambling in Italy. Results and implications. Fabio Lucchini, FeDerSerD, Italy • Factors associated with problem gambling treatment success: Results from a randomised controlled trial of psychological interventions Stephanie Merkouris, Monash University, Australia • Market research: an important marketing tool that also works as a prevention tool Pedro Leitao, Jogos Santa Casa, Portugal

the conference language is English 7

Session 5 – Gambling Regulations location: Óbidos B, floor 0 Chair: Graham White, Jersey Gambling Commission, Channel Islands • The development of the unknown is going towards standardisation and common technical rules passing through a gambling regulation authority cooperation Agreement Valerie Peano, EGLA, Italy • Dealing with Gambling in Mainland China: in Need of Clear Regulations and Sound Public Policies Changbin Wang, Macao Polytechnic Institute, China • (How) Would the New Hampshire Free Market Model of Casino Legalization Work? Douglas Walker, College of Charleston, USA • An Ecological Approach to Electronic Gambling Machines and Socioeconomic Deprivation in Germany Stergios Xouridas, University of Hohenheim, Germany • Illegal online gambling and competitiveness of the regulated markets Rui Magalhaes, Consultant for Business Strategy and Development, Portugal

18.00 Evening programme location: Casino , Estoril, Portugal

Dress code: smart casual

How to get there? Don’t worry, we’ll arrange the busses. Busses depart in front of the hotel from 18.00 till 18.30.

Information on the diner venue: the Casino Estoril is located in Estoril, a village in the municipality of located 18 km southwest Lisbon, Portugal. It's one of the largest casinos in Europe.

During World War II, the Casino Estoril was reputed to be a gathering spot for espionage agents, dispossessed royals, and wartime adventurers. As well as that it was the inspiration for Ian Fleming's 007 novel Casino Royale.

the conference language is English 8

Thursday – 15 September 2016

08.00 – 17.00 Registration of participants location: conference desk, foyer, floor 2

09.00 – 10.30 Plenary session – Issues and Trends in the Gambling Studies Field, Social Games, DFS and E-sports location: Coimbra A + B, floor 2 Chair: Pieter Remmers, Assissa Consultancy Europe, the Netherlands • Issues and trend in the gambling studies fields Mark Griffiths, International Gaming Research Unit Nottingham Trent University, United Kingdom • The future of Gambling Spaces: eSports and the world of competitive video gaming Brett Abarbanel, University of Nevada Las Vegas (UNLV), USA

10.30 – 11.00 Coffee break location: foyer, floor 2

11.00 – 12.30 Plenary session – Speed Research (up-) Dating ! (7x10+2) What to learn from outside Europe location: Coimbra A + B, floor 2 Chair: Pieter Remmers, Assissa Consultancy Europe, the Netherlands

• Rachel Volberg, University of Massachusetts, USA • Jeffrey Derevensky, McGill University, Canada • Paul Delfabbro, Adelaide University, Australia • Max Abbott, Auckland University of Technology, New Zealand • Marc Potenza, Yale University, USA • David Hodgins, University of Calgary, Canada • Alex Blaszczynski, University of Sydney, Australia

12.30 – 13.45 Lunch location: Eduardo VII, floor 2

the conference language is English 9

13.45 – 15.25 Parallel sessions

Session 1 – IMGL Masterclass location: Coimbra B, floor 2 Moderator: Joerg Hofmann, Melchers lawyers, Germany European Cooperation and Standardization: Data Protection and Problem Gambling / Responsible Gaming. Differences and similarities within the EU and how to deal with it? • Dusan Pavlovic, University of Tilburg, the Netherlands • Philippe Vlaemminck, Pharumlegal, Belgium • Alan Littler, Kalff Katz & Franssen, the Netherlands • Graham White, Jersey Gambling Commission, Channel Islands • Corinne Valetta, Malta Gaming Authority, Malta

Session 2 – Responsible Gambling Tools and How to Use Them location: Coimbra A, floor 2 Chair: Jonathan Parke, Sophro Ltd., United Kingdom • PokerMapper: mapping executive functions, poker playing ability and responsible gambling in online environments Mauro Schiavella, B-ASC Bicocca Applied Statistics Center, University of Milano- Bicocca, Italy • Gambling Social Safeguards: Singapore’s Experience Audrey Seah, Ministry of Social and Family Development, Singapore • Targeted responsible gambling communications: Getting users to use RG tools Jakob Jonsson, Sustainable Interaction, Sweden • Methods to prevent gambling problems – a systematic review Jessika Svensson, Public Health Agency of Sweden, Sweden • IGT: Enhancing Player Protection Tools for Interactive Platforms Stefania Colombo & Hardeep Bhachu, IGT, Italy

Session 3 – Instruments, Questionnaires and RG location: Porto, floor 0 Chair: Thomas Nilsson, Sustainable Interaction, Sweden • The Development and Validation of the Gambling Pathways Questionnaire (CPQ): A Clinical Tool for Etiological Assessment Lia Nower, Rutger University, USA • Personality disorders among pathological gamblers Ludvik Nábělek, F.D. Roosevelt Hospital, Slovakia • Does gambling involvement explain game specific associations with problem gambling? An examination using Icelandic data Daniel Olason, University of Iceland, Iceland • A measure of the impacts attributable to online gambling using propensity score matching Elisabeth Papineau, Institut national de santé publique du Québec, Canada • Reflections on the position of women in gambling in South Africe, after legalizing of gambling Linda de Vries, University of Western Cape, South-Africa

the conference language is English 10

Session 4 – Research Results location: Óbidos A, floor 0 Chair: Tilman Becker, University of Hohenheim, Germany • Attitudes towards gambling in Finland: cross-sectional population studies in 2011 and 2015 Anne Salonen, National Institute for Health and Welfare, Finland • Results from the Swedish Longitudinal Study (Swelogs) Ulla Romild, Public Health Agency of Sweden, Sweden • Gambling Motives in a representative Swedish sample of risk gamblers Kristina Sundqvist, Stockholm University, Sweden • Comorbidities in teenagers’ pathological and problem gambling in Romania – National Study Viorel Lupu, Iuliu Hatieganu University of Medicine and Pharmacy & Izabela Ramona Lupu, CJRAE - Iuliu Hatieganu School, Cluj-Napoca, Romania • Problem gambling treatment outcomes in Great Britain Jane Rigbye, Responsible Gambling Trust, United Kingdom

Session 5 – Behaviours and Gambling location: Óbidos B, floor 0 Chair: Malcolm Bruce, Gambling Integrity, United Kingdom • Regional difference in self-reported gambling problem in Finland Jani Selin, National Institute for Health and Welfare, Finland • Gambling Patterns and Problems of Gamblers on Regulated and Unregulated sites Sylvia Kairouz, Concordia University, Canada • The importance of comorbidities as correlates of gambling problems in Victoria, Australia Christine Stone, Christine Stone Consulting, Australia • Gamblers’ Fatigue: A Study of Visitor’s Adaptive Behaviours in their Choice of Gambling Activity Zhonglu Zeng, Macao Polytechnic Institute, China • Trajectories of poker players: a five-year follow-up study Magali Dufour, Sherbrooke University, Canada

15.25 – 15.55 Tea break location: foyer, floor 2

the conference language is English 11

15.55 – 17.15 Parallel sessions

Session 1 – Symposium: Women & Gambling Problems all Around the World: Clinical Experiences and Research location: Coimbra B, floor 2 Chair: Fulvia Prever, ALEA, Italy & Belle Gavriel-Fried, Tal-Aviv University, Israel • Contributions by o Fulvia Prever, ALEA, Italy o Sylvia Kairouz, Concordia University, Canada o Belle Gavriel-Fried, Tel-Aviv University, Israel o Laurie Morrison, Morrison Consultant Ltd., New Zealand o Susana Jimenez, University Hospital of Bellvitge, Spain o Andrea Wöhr, Universität Hohenheim, Germany o Susanne Irving, GamCare, United Kingdom o Elaine Smethurst, Gordon Moody Association, United Kingdom o Jessika Svensson, Public Health Agency of Sweden, Sweden

Session 2 – Focus on the Industry location: Coimbra A, floor 2 Chair: Mark Griffiths, Nottingham Trent University, United Kingdom • Euromat’s Social Responsibility Expert Group – EUROMAT’s workable principals that the industry should promote to strengthen social responsibility in gaming Mirjana Acimovic, EUROMAT, Serbia • Do player protection regulations help players or do we need a ‘CE’ mark for global gambling markets? Malcolm Bruce, Gambling Integrity, United Kingdom • Outcomes of an evaluative and psychoeducative procedure of re-admission in a casino Johan Jaquet, Foundation Neuchâtel Addictions, Switzerland • RG Technology for Video Lottery Players – Various Aspects of Design Mark Poltarowicz, IGT, USA

Session 3 – Responsible Gaming and the Use of it location: Porto, floor 0 Chair: Jakob Jonsson, Sustainable Interaction, Sweden • Why the responsible gambling policies are not enough to prevent pathological gambling Mariano Chóliz, University of Valencia, Spain • The effect of responsible gaming work Zenita Strandänger, Svenska Spel, Sweden • How to measure responsible gambling: Introducing the Positive Play Index Richard Wood, GamRes Limited, Canada • Responsible Gambling in Austria 2010 – 2015 Helmut Kafka, Euromat, Austria

the conference language is English 12

Session 4 – Gambling and Youth and the Common Denominator location: Óbidos A, floor 0 Chair: Jeffrey Derevensky, McGill University, Canada • How to protect minors in the sale of gambling products? There is light at the end of the tunnel! Doris Malischnig, University of Bremen / Austrian Lotteries, Austria • Statutory measures and practical implementation of age verification processes (UK based study) Margaret Carran, City Law School & City University London, United Kingdom • The role of time perspective on problem gambling in adolescence Caterina Primi, University of Florence, Italy • The Common Denominator Susan Cacciotti, Gambler’s Help Southern, Australia

Session 5 – Regulations in different parts of the world location: Óbidos B, floor 0 Chair: Philippe Vlaemminck & Beata Guzik, Pharumlegal, Belgium • Casinos Newly Authorized in Five U.S. States: A Comparison of Legislative Objectives, Licensing Procedures and Actual Outcomes Will Cummings, Cummings Associates, USA • Sharing responsibility for the research which informs regulation – the challenges and benefits of Great Britain’s industry engaged funding model Iain Corby, Responsible Gaming Trust, United Kingdom • The Netherlands: A Gambling Space in Transition Alan Littler, Kalff Katz & Franssen Attorneys at Law, the Netherlands • A regulatory and economic perspective on the gaming sector Peter Naessens, Belgium Gaming Commission, Belgium

17.30 – 18.30 General meeting of the members of the European Association for the Study of Gambling (members only) location: Coimbra B, floor 2

18.30 – … Evening programme location: Estufa Fria, Parque Eduardo VII, Lisbon, Portugal

Dress code: semi-formal

How to get there? It’s only a short walk (3 minutes) from the hotel (check the map in the practical information brochure) and of course we’ll guide you all the way.

Information on the diner venue: the Lisbon Greenhouse is one of the most important parks that exist in the city. As a living museum and an ex libris of Lisbon, it is one of the most visited sites in the city, by both students and tourists. Initially thought out as a place to simply shelter various types of plants, it has become one of the most pleasant green spaces in Lisbon, where you can spend a few enjoyable hours between lakes, waterfalls, brooks, statues and hundreds of different plant specimens from all over the world. A place the gives its visitors a sense of tranquillity and wellbeing.

the conference language is English 13

Friday – 16 September 2016

09.00 – 10.20 Parallel sessions

Session 1 – Symposium: Identifying Risk due to Gambling Using Machine and Table data: what works location: Porto, floor 0 • Moderator: Tony Schellinck, Focal Research Consultants Limited, Canada

Session 2 – Regulations and Borders location: Óbidos A, floor 0 Chair: Graham White, Jersey Gambling Commission, Channel Islands • Sports Gambling: The Final Frontier of US Gambling Richard McGowan, Boston College, USA • Lotteries in Great Britain: Definitional and Regulatory Issues in the Funding of Quasi-Public Goods David Miers, Professor Emeritus, United Kingdom • The Casinos of Portugal, an overview William Thompson, University of Las Vegas, USA • Channeling effect of a national online casino: case Finland Anssi Airas, RAY, Finland

Session 3 – Gambling and Youth – follow-up location: Óbidos B, floor 0 Chair: Jane Rigbye, Responsible Gambling Trust, United Kingdom • Facciamo girare la Voce: A Country-Wide Campaign and Promotional Tour for the Prevention of Underage Gambling in Italy Valentina Baisi, Lottomatica, Italy • A Systematic Review of Instruments Measuring At-Risk and Problem Gambling Among Individuals under 29 years from 2009 to 2015 Sari Castren, National Institute for Health and Welfare, Finland • Youth Problematic Internet Use Portuguese study: The online gamblers results Mariana Machado, Instituto Universitário das Ciências Psicológicas, Sociais e da Vida, Lisbon, Portugal • The current state of gambling-related health information found online Jeffrey Derevensky, McGill University, Canada

the conference language is English 14

Session 4 – Operators and Harm Minimisation location: Cascais, floor 0 Chair: Philippe Vlaemminck & Beata Guzik, Pharumlegal, Belgium • The Austrian Way of Gamer Protection Alice Schogger, Federal Ministry of Finance, Austria • How to approach customers with risky gambling behaviour? Daniela Johansson, Paf, Finland • The Benificial Impact of Self-Exclusion Suzanne Lischer, Lucerne University of Applied Sciences, Switzerland • Industry-led host responsibility in a public health regulatory environment Junior Toleafoa, Skycity, New Zealand

10.20 – 10.50 Coffee break location: foyer, floor 0

10.50 – 12.10 Parallel sessions

Session 1 – Symposium: Big Data and the Use of It location: Porto, floor 0 Moderator: Connie Jones, AGEM, USA • What can gambling machine data tell us about betting behaviour? Daniel Gonzalez-Ordonez & James MacDonald Turner, Featurespace, United Kingdom • The effects of personalized feedback in online-gambling - A real world experimental study Michael Auer, Neccton, Austria • Psychometric evaluation of the self-test in the responsible gambling tool Playscan David Forsström, Stockholm University, Sweden • Predicting self-exclusion: applying Machine Learning to predict risk in gambling Simo Dragicevic, Bet Buddy, United Kingdom

Session 2 – More Research Stories on Problem Gambling location: Óbidos A, floor 0 Chair: Jakob Jonsson, Sustainable Interaction, Sweden • Advantages of providing online support to online problem gamblers Pedro Romero, Gambling Therapy, United Kingdom • Good news, mostly – research on natural recovery and brief interventions Max Abbott, Auckland University of Technology, New Zealand • Consumer behaviour and the welfare effects of gambling in Finland Tomi Roukka, University of Turku, Finland • Pathological Gambling and Dual Pathology Cesar Sanchez-Bello, APAL – IVSS, Venezuela

the conference language is English 15

Parallel Session 3 – Treatment location: Óbidos B, floor 0 Chair: Malcolm Bruce, Gambling Integrity, United Kingdom • Nga Pou Wahine Intervention: Lessons learnt from a train the trainer session with Maori women gamblers Laurie Morrison, Morisson Consultant Ltd., New Zealand • The effects of Tiltti’s low threshold services – Feedback from service users Jenni Kämppi, the Finnish Blue Ribbon, Finland • The Categorical Stability of Gambling Motives among Community-recruited Gamblers over 5 Years Daniel McGrath, University of Calgary, Canada • Involving Concerned Significant Others in Internet CBT Treatment for Problem Gambling – Pilot Data and Preliminary Results from a Randomized Controlled Trial Anders Nilsson, Karolinksa Institutet, Sweden

Session 4 – Tools to monitor location: Cascais, floor 0 Chair: Jane Rigbye, Responsible Gambling Trust, United Kingdom • “Jegspiller.no” is a new online tool that enables individuals to check and monitor both gaming and gambling behaviour Jarle Wangen, Akan kompetansesenter, Norway • How Problem Gamblers Remain Hidden in Alcohol and Drug Treatment and Mental Health Services Phillip Townshend, Asia Health, Thailand • Evaluation of a tutorial to teach clients and clinicians about gambling game design Nigel Turner, Centre for Addiction and Mental Health, Canada

12.10 – 12.45 Plenary session – Wrap up location: Porto, floor 0 • Edmundo Martinho, Santa Casa, Portugal • Heliodoro Giner, EASG, Spain • Pieter Remmers, EASG, the Netherlands

12.45 – 13.30 Farewell lunch location: Eduardo VII, floor 0

the conference language is English 16

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the conference language is English 17