BRUSSELS VISITOR SATISFACTION (source: online satisfaction questionnaire https://visit.brussels/qualitydestination ) 12-Month BAROMETER 01/10/2017 - 30/09/2018 © visit.brussels Contact:
[email protected] P. 1 VISITOR SATISFACTION October 2017-September 2018 12 Months (343 questionnaires) FOREWORD This visitor satisfaction 12-month barometer gives some highlights of visit.brussels online satisfaction survey https://visit.brussels/qualitydestination, which is part of the Quality Scheme for Brussels tourism. The survey is completed on a voluntary basis. Face-to-face interviews are also performed once in a while in touristic areas of Brussels, at random. Therefore, the survey does not at all pretend to be “scientific” or to be a true reflection of what all visitors think or feel about our destination. Nevertheless, we consider it is a useful tool for our future visitors, Brussels tourism professionals and public authorities. Because your appreciation and comments help us to create a world of real hospitality, your participation in this questionnaire is very important to us. Thank you for your valuable input! The visitor satisfaction report is updated every month - available on https://visit.brussels/satisfaction. ANYTHING TO SAY ABOUT BRUSSELS? WE WANT TO HEAR IT! TOGETHER, LET’S SHAPE THE QUALITY OF TOMORROW! CONTENT Edition September 2018 Overall satisfaction P. 3 Reasons for visiting Brussels P. 4-6 Radioscopy P. 6-8 Travelers’ Reviews P. 9-33 © visit.brussels Contact:
[email protected] P. 2 VISITOR SATISFACTION