NRG4CAST FP7-2012-NMP-ENV-ENERGY-ICT-EeB Contract no.: 600074 www.NRG4CAST.org

NRG4CAST Deliverable D8.4

Report on Community Activities

Editor: George Markogiannakis, Effie Korma CRES; Irene Koronaki, NTUA Author(s): Irene Koronaki, NTUA; George Markogiannakis, Effie Korma, Andrea Androut- sopoulos CRES; Tatsiana Hubina, CSI; Anja Polajnar, JSI; Kalaboukas Konstanti- nos, SLG; Caterina Calefato , IREN; Steffen Nienke, FIR Reviewer(s): Caterina Calefato, IREN, Steffen Nienke, FIR Deliverable Nature: Draft Report (R) Dissemination Level: Public (PU) (Confidentiality)1 Contractual Delivery Date: May 2015 Actual Delivery Date: May 2015 Suggested Readers: Marketers Version: 0.1 Keywords: Stakeholders, NRG4CAST community

1 Please indicate the dissemination level using one of the following codes: • PU = Public • PP = Restricted to other programme participants (including the Commission Services) • RE = Restricted to a group specified by the consortium (including the Commission Services) • CO = Confidential, only for members of the consortium (including the Commission Services) • Restreint UE = Classified with the classification level "Restreint UE" according to Commission Decision 2001/844 and amendments • Confidentiel UE = Classified with the mention of the classification level "Confidentiel UE" according to Commission Decision 2001/844 and amendments • Secret UE = Classified with the mention of the classification level "Secret UE" according to Commission Decision 2001/844 and amendments

NRG4CAST Deliverable D8.4

Disclaimer This document contains material, which is the copyright of certain NRG4CAST consortium parties, and may not be reproduced or copied without permission. In case of Public (PU): All NRG4CAST consortium parties have agreed to full publication of this document. In case of Restricted to Programme (PP): All NRG4CAST consortium parties have agreed to make this document available on request to other frame- work programme participants. In case of Restricted to Group (RE): The information contained in this document is the proprietary confidential information of the NRG4CAST consortium and may not be disclosed except in accordance with the consortium agreement. However, all NRG4CAST consortium parties have agreed to make this document available to / . In case of Consortium confidential (CO): The information contained in this document is the proprietary confidential information of the NRG4CAST consortium and may not be disclosed except in accordance with the consortium agreement.

The commercial use of any information contained in this document may require a license from the proprie- tor of that information. Neither the NRG4CAST consortium as a whole, nor a certain party of the NRG4CAST consortium warrant that the information contained in this document is capable of use, or that use of the information is free from risk, and accept no liability for loss or damage suffered by any person using this information.

Copyright notice  2012-2015 Participants in project NRG4CAST

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Table of Contents Abbreviations...... 6 Executive Summary ...... 7 1 Introduction ...... 8 2 NRG4Cast Community Role ...... 9 3 Communication strategy ...... 10 4 Stakeholders’ definition ...... 11 4.1 ...... 11 4.1.1 Supplier Side ...... 11 4.1.2 Demand Side ...... 11 4.1.2.1 Leading domestic and foreign-owned companies ...... 12 4.1.3 Authorities/ICT Industry ...... 13 4.2 Italy ...... 14 4.2.1 Supplier Side ...... 14 4.2.1.1 Energy distributors ...... 14 4.2.1.2 IREN Group ...... 14 4.2.1.3 EDISON ...... 15 4.2.2 Demand Side ...... 15 4.2.3 Authorities/ICT Industry ...... 16 4.2.4 Other ...... 16 4.2.4.1 Specialized Press ...... 16 4.3 Germany ...... 17 4.3.1 Energy Distributors ...... 17 4.3.2 Energy Producers...... 17 4.3.3 Supplier Side ...... 18 4.3.3.1 Charging station operators ...... 18 4.3.4 Authorities/ICT Industry ...... 18 4.3.4.1 Overview of charging stations ...... 18 4.3.4.2 Producers of charging stations ...... 20 4.4 Greece ...... 21 4.4.1 Supplier Side ...... 21 4.4.1.1 Energy distributors ...... 21 4.4.1.2 Energy operators ...... 21 4.4.1.3 Energy producers ...... 21 4.4.2 Demand Side ...... 22 4.4.2.1 Building residents/owners ...... 22 4.4.3 Authorities/ICT Industry ...... 22 4.4.3.1 Authorities ...... 23 4.4.3.2 ICT Industry ...... 23 5 WEB 2.0 Tools for Stakeholders involvement ...... 24 6 Listing of Stakeholders ...... 25 7 Contacting Stakeholders ...... 26 A Template form (.doc) was used for contacting stakeholders. This form can be found in the following picture...... 26 8 Communication outcomes ...... 27 8.1 Slovenia ...... 27 8.2 Italy ...... 28 8.3 Germany ...... 32 8.4 Greece ...... 33 Conclusions ...... 36 ANNEXES ...... 37 ANNEX 1: Stakeholder Questionnaire ...... 38 NRG4CAST Deliverable D8.4 ANNEX 2: Contact Reports...... 40 SLOVENIA ...... 40 ITALY ...... 41 GERMANY ...... 42 GREECE ...... 43

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Table of Figures Figure 1: Average PEF in 32 European Countries ...... 15 Figure 2: Energy Distributors in Germany ...... 17 Figure 3: Energy production in Germany 2013 ...... 18 Figure 4:: Overview of public charging stations ...... 19 Figure 5: Public available charging stations for electric vehicles ...... 20 Figure 6: Energy producers in Greece, installed capacity ...... 22

NRG4CAST Deliverable D8.4

Abbreviations

ESCO Energy Services Company B2B Business to Business meetings DH District Heating PEF Primary Energy Factor CFC Chlorofluorocarbon GHG Green House Gases PV Photovoltaic GIS Geographical Information System

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Executive Summary

The purpose of this deliverable is to present the establishment of the NRG4CAST community as well as the activities and the results achieved by the operation of the stakeholder’s community. This deliverable is elaborated in the framework of WP8 “Business models, Exploitation and Dissemination” and in particular Task 8.2 NRG4CAST stakeholder community. This report comprises the definition of potential stakeholders in terms of field of activity, the relevant activ- ities which took place for members’ enrolment in national level and the communication outcomes based on the dissemination strategy developed in the framework of this project. NRG4CAST Deliverable D8.4 1 Introduction

One of the many targets of the NRG4Cast project is to engage possible stakeholders in order to achieve a broader community. The objective of this NRG4Cast community is to bring together representatives from energy and ICT industry, users and researchers to build up a proper constituency of the project’s main re- sults. This is a networking forum where the members have the opportunity to exchange views and opin- ions; it is a validation mechanism where the requirements, solution, models, value proposition and other project results are discussed and validated prior to their final form and according to the validation process. Through Web 2.0 tools (web site, discussion groups, etc.) the community is actively involved in various vali- dation activities. Members of the community cover the whole spectrum of NRG4Cast stakeholders: • Energy providers • Energy consumers • Cities/ municipalities • Projects/initiations focusing on energy efficiency in urban environments • Associations • Other interested parties. A variety of instruments for evaluation of the NRG4Cast platform from community members are applied such as: • Questionnaires/ Interviews: Questionnaires form the structured information that must be collected during the validation phase. The questionnaire contains both closed questions (ranking the answer using a specified climate) and open questions (leaving the user to express his opinion, e.g. stating the most positive and negative feelings from the NRG4Cast function). • Workshops/Interviews: Workshops/Interviews are constituted from selected number of users. They meet regularly and express their overall feelings concerning NRG4Cast.

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2 NRG4Cast Community Role

The operation of NRG4Cast community has a significant role in validation activities and dissemination of the project’s results and getting a broader user’s feedback on them. The purpose of the community is twofold: • To experiment NRG4Cast in the three validation phases. • To validate the business models proposed by the consortium. Therefore it is crucial to have community input and involvement following the first validation of the NRG4Cast platform. Members of the community belong to any of these categories: • Energy experts • Industrial partners in energy production and distribution • ICT experts • ICT for energy vendors • Academic and research community • Local/ regional authorities • Energy policy makers • Energy Service Companies (ESCOs) • Citizens, coming mainly from the Miren municipality. Citizens will have the opportunity to see in experiment NRG4Cast during the installation and pilot operation phases. The members of the community will be privileged with the following rights: • Access to research, and data provisioning and management results • Ability to participate in training, dissemination and community building events • Access to open training infrastructure • Early access to ongoing NRG4Cast results through participation in NRG4Cast meetings • Partner logo listed on NRG4Cast website • Opportunity to shape the results and topics of the NRG4Cast programs through contribution of requirements and use cases • Ability to submit proposals to NRG4Cast programs The interaction between community partners and project partners with respect to the exchange of information and the experience on using the NRG4cast platform will ensure the suitability for their needs and will provide clarification of the requirements completeness. This will act preventively to the possible lack of functionality in the system and it will improve its usefulness and acceptability from the market.

NRG4CAST Deliverable D8.4

3 Communication strategy

Based on the dissemination plan elaborated in the framework of the Deliverable 8.2 of the project, various mechanisms and tools are available to gather information about the stakeholders, to report the communication way, to record the communication with them, and to present project findings. Project partners approached the target groups/ potential stakeholders through: • Interviews: in the form of telephone conversations, teleconferences, emails, newsletters and face to face appointments • Workshops: organization of thematic workshops in all participating countries, initiation of relevant discussions and • NRG4CAST website: http://www.nrg4cast.org/ • Web 2.0 channels: establishment of NRG4CAST dedicated pages [see WEB 2.0 Tools for Stakeholders involvement] The steps for a fruitful interaction with stakeholders have been defined as: • Definition of the target group and the specific people to be approached. • Creating the necessary information material to be handed out at the first approach. • Contacting by telephone the stakeholders. • Sending by email the information material to the stakeholders. • Organizing B2B meetings to present the DEMO of the NRG4CAST tool and a questionnaire [see: ANNEX 1: Stakeholder Questionnaire]. • Organizing thematic workshops for specific target groups.

The outcomes of the communication and interaction of the potential members of the stakeholder’s com- munity are presented in chapter 8. "Communication outcomes".

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4 Stakeholders’ definition

4.1 Slovenia

Slovenian Energy Agency (JARSE) is responsible for energy management in Slovenia. JARSE carries out the following tasks: - defines the methodology for calculating the network charge; - defines the methodology for setting the network charge, the criteria for determining eligible costs, and the system of calculating these costs; - defines the methodology for the preparation of tariff systems; - defines the mode of determining the shares of individual production sources, and the manner of their presentation; - provides consent to:

o the rules for allocating the capacities of interconnection lines; o the system operation instructions; o the general conditions for the supply and consumption of electricity from the transmission and distribution networks;

o the tariff system regarding electricity for tariff customers; o the rules for balancing the electricity market; 4.1.1 Supplier Side

- Public company Elektro-Slovenija, d. o. o., (Eles), TSO - Public company SODO, DSO with regional electricity-distribution companies: o Elektro Celje, d. d., o Elektro Gorenjska, d. d., o Elektro , d. d., o Elektro Maribor, d. d., o Elektro Primorska, d. d. - Public company main HSE is a producer of electricity - Nuclear Power Plant Krško with more than 40% of demand - Small private electricity suppliers - photovoltaic, small hydro power, wind mills, gas cogeneration - TEŠ – thermo power plant 4.1.2 Demand Side

• Residents • Municipalities – 212 municipalities – for public infrastructure demand • Industry: - Automotive NRG4CAST Deliverable D8.4 - Chemicals & Pharmaceuticals - Electrical & Electronics - ICT - Logistics & Distribution - Machining & Metalworking - Wood-processing 4.1.2.1 Leading domestic and foreign-owned companies

• Adria Mobil (Coachwork for motor vehicles, trailers & semi-trailers) • Agis zavore (Breaks and break parts) • Akrapovic Group (Exhaust systems) • Arsed / Faurecia Investments (Motor vehicle body components) • Carthago / Carthago Reisemobilbau (Motor homes) • Filc (Thermal insulation of car batteries, acoustic insulation materials for motor area and vehicle interiors…) • GKN Driveline Slovenija / G.K.N. Industries (Ball, needle and roller bearings) • Grammer Automotive Slovenija / Grammer (Seats, seat frames and parts) • Hella Saturnus Slovenija / Hella KGAA Hueck & Co. (Motor vehicle electrical and electronic equipment) • Hidria AET (Motor vehicle electrical and electronic equipment) • KLS Ljubno (Starter Ring Gears for Flywheels) • Letrika Bovec / Iskra AE Komponente (Spare parts for automotive industry) • LTH castings (Transmission and engine components, systems and • Novem Car Interior Design / Novem Car Interior Design (Decorative components and functional elements for vehicle interiors) • Odelo Slovenija / Odelo (Parts & accessories for vehicles & engines) • Resistec UPR / M.Krah Elektrotechnische Fabrik (Resistors and rheostats) • Revoz / Renault (Passenger cars) • Rotis (Bearings, gears, gearing and driving elements) • SG Automotive (Electronic equipment and components for vehicles) • Sogefi filtration / Sogefi (Motor vehicle body components and engine components) • Starkom / Daimler (Assemblies for vehicle axles and structural components) • Sumida Slovenija/ Vogtronics (Special parts for automotive industry) • TAB (Batteries & accumulators) • TBP (Parts and accessories for motor vehicles and their engines) • TPV (Components for automotive industry) • TPV Johnson Controls / Johnson Controls International (Complete seat systems) • TPV Prikolice / Böckmann Fahrzeugwerke (Light trailers) • Ydria Motors / EBM Papst Landshut (Electric motors, generators & transformers)

In Slovenia operate various independent energy sellers: • PETROL, d.d. • GEN-I, do.o. • E3 • Elektro energija, d.d. • Elektro Ljubljana, d.d. • Elektro Primorska, d.d. • Elektro Celje, d.d. • Elektro Gorenjska, d.d.

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• Petrol energetika, d.d.

4.1.3 Authorities/ICT Industry

- JARSE – national energy regulator - BORZEN – national energy price market - SODO – distribution network owner - ACER – European energy regulator A lot of companies dealing on energy domain in Slovenia, but most of them are in SmartGrid consortium:

. Iskra MIS d.d. . Sipronika d.o.o. . Smart Com d.o.o. . Iskraemeco d.d. . Kolektor Etra d.o.o. . INEA d.o.o. . Kolektor Sinabit d.o.o. . Solvera Lynx d.d. . 2e d.o.o. . Elpros d.o.o. . Iskra Sistemi, Avtomatizacija procesov, d.d. . C&G d.o.o. . Korona d.d. . GDB d.o.o. . Etrel d.o.o. . Iskratel d.o.o. . Telos d.o.o. . Eurel inženiring d.o.o. . Elektroservisi d.d. . Tectra d.o.o. . Altens d.o.o. . cyberGRID GmbH . Kolektor Synatec d.o.o. . RK Project Services GmbH

NRG4CAST Deliverable D8.4 4.2 Italy

4.2.1 Supplier Side

4.2.1.1 Energy distributors

The electricity, water and gas markets in Italy are regulated, controlled, and monitored by an independent body, the Regulatory Authority for Electricity and Gas (i.e. AEEG).

The role of the AEEG is to: • protect the interests of users and consumers, • promote competition and ensure efficient, cost-effective and profitable nationwide services with satisfactory quality levels • define and maintain a reliable and transparent tariff system, reconciling the economic goals of op- erators with general social objectives, • Promote environmental protection and the efficient use of energy.

It provides an advisory and reporting service to the government and parliament, and formulates observa- tions and recommendations concerning issues in the regulated sectors of electricity and gas.

The Italian Government is in charge of general framework while the local administrations have the power to adapt it to local requirements

District Heating legislation framework with respect to energy efficiency:

EU directives are extremely supportive of the expansion of District Heating and Cooling, which is ex- pected to play an important role in reaching the 2020 goals: DHC+ Technology Platform (March 2012), District Heating and Cooling. Strategic Research Agenda, Colophon, Brussels.

Relevant national rules:

• Decree n°74 del 16/4/2013 is a regulatory act that define general criteria with respect to manage- ment, control and maintenance of thermal systems for heating and cooling in domestic and public buildings, as well as the sanitary water heating. Some relevant aspects mentioned are:

• It is stated that energy efficient controls on district heating installations should be performed every 4 years.

The maximum threshold for indoor temperature is of 20°C + 2°C in winter season and 26°C - 2°C in summer.

• The European directive 2002/91/CE is nationally applied by means of the decree D.LGS. n°192/05 with respect to the standard of energy efficiency in the building sector.

The AEEG has formally written a communication on 25 of July 2013 (Number: 341/2013/I), signalling that the AEEG, as an independent body, asks the Government and the Italian Parliament to publish a law that will attribute to AEEG the regulatory functions with respect to the regulation and control if district heating and cooling

4.2.1.2 IREN Group

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• Provides electrical and thermal energy to the Municipality of Turin • Operation, maintenance and development of the district heating network in Italy In NRG4CAST, IREN contribution, as a district heating supplier, focuses on the adoption of prediction mod- els in order to improve the energy efficiency of District Heating (DH) production and distribution.

Compared to other heating services, DH has an average market share of 10% in Europe and it is particular- ly widespread in North, Central and Eastern Europe. [http://www.euroheat.org/District-Heating-Cooling- 4.aspx]

On average, over 80 per cent of heat supplied by district heating originates from renewable energy sources or heat recovery (i.e. from electricity production or industrial processes). [Sources: Euroheat & Power, http://www.euroheat.org/District-Heating-Cooling-4.aspx].

Figure 1: Average PEF in 32 European Countries 4.2.1.3 EDISON

• Electrical energy distributor Regulatory Barriers

• Even though the production and distribution of electricity in Italy was liberalised (90's -2000's), the most important players of the energy Market are still ENEL and ENI (both more than 30 percent State owned).

• There is an extremely high dependence on imports of methane and oil Energy imports in Italy. Cli- mate protection measures, taboo against nuclear energy demonstrate the urgency of analysing possibilities for utilising renewable energy sources in situ, energy efficient systems, Decision Sup- port systems for energy efficiency, energy and money saving.

4.2.2 Demand Side NRG4CAST Deliverable D8.4 • CSI Premises • The buildings owned by the Municipality of Turin (800 buildings mainly schools, offices and residential), which is 7 percent of total heritage real estate of Turin City. At the same time, these buildings energy consumption involve 11 percent of the total Turin real estate energy consumption because of great number of historical buildings built in: • Buildings owned by the Metropolitan City of Turin (includes 316 municipalities) • Real estate owned by The Region of Piedmont 4.2.3 Authorities/ICT Industry

Authorities • The Metropolitan City of Turin (includes 316 municipalities) • The Municipality of Turin • Piedmont Region We plan to contact other Italian Regions in order to promote the NRG4CAST system and discuss the re-use possibilities. ICT • D’Appolonia, Italy • Istituto Mario Boella, Italy • Politechnical of Turin, Italy • ARUP, Manchester, UK • Fraunhofer, Germany • CNET, Sweden • Clicksandlinks, Manchester, UK • Dquid, IT • RE:Lab, IT 4.2.4 Other

4.2.4.1 Specialized Press

An interesting stakeholder category is the specialized press for the energy domain that publishes magazines addressed to energy users, suppliers and managers. The role of publishing houses in reviewing and disseminate NRG4CAST results should be properly highlighted.

• newspaper “La Stampa” • newspaper “La Stampa”, “Tuttogreen” division • newspaper “Cronaca Qui Torino” • newspaper “Il periodico di Biella” • CSI-Piemonte Communication Office

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4.3 Germany

4.3.1 Energy Distributors

• Amprion • TransnetBW • Tennet TSO • 50Hertz Transmission

Figure 2: Energy Distributors in Germany

4.3.2 Energy Producers

There are about 300 energy producers and the following are the biggest ones: • RWE: 151.1 TWh energy production • E.ON: 84.2 TWh energy production • Vattenfall: 68.8 TWh energy production • EnBW: 58.5 TWh energy production It is quite common in Germany, that each region and city has its own local energy provider. In the Aachen area this would be STAWAG for instance. NRG4CAST Deliverable D8.4

Energy production in Germany 2013 250

200

150

100

50 Produced energy [TWh] energy Produced 0 RWE E.ON Vattenfall EnBW Other Energy Producer

Figure 3: Energy production in Germany 2013 4.3.3 Supplier Side

4.3.3.1 Charging station operators

There are 286 charging station operators with 2,521 charging stations and 5,553 charging points in Germany in December 2014. • RWE: about 1,000 charging stations • Tesla Europe: nearly 40 charging stations • STAWAG: about 25 charging stations • E.ON: about 25 charging stations 4.3.4 Authorities/ICT Industry

4.3.4.1 Overview of charging stations

There are 2,521 charging stations and 5,553 charging points in Germany in December 2014.

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Figure 4:: Overview of public charging stations NRG4CAST Deliverable D8.4

Figure 5: Public available charging stations for electric vehicles

4.3.4.2 Producers of charging stations

• Mennekes (Germany) • General Electric Deutschland Holding GmbH (Germany) • Eaton (USA) • Schneider Electric (USA)

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4.4 Greece

Regarding Greece, the NRG4Cast stakeholder community identified is as follows: • Building residents/owners • Energy producers • Energy managers • Energy distributors • Municipalities • Authorities /ESCOs /Private bodies 4.4.1 Supplier Side

4.4.1.1 Energy distributors

HEDNO Hellenic Electricity Distribution Network Operator S.A. • Operator for the Hellenic Electricity Distribution Network • Operation, maintenance and development of the power distribution network in Greece ADMIE Independent Power Transmission Operator S.A. • Transmission System Operator for the Hellenic Electricity Transmission System • Operation, maintenance and development of the Hellenic Electricity Transmission System • Ensures Greece’s electricity supply in a safe, efficient and reliable manner. • HEDNO S.A. (Hellenic Electricity Distribution Network Operator S.A.)Distribution network improvement and update • Construction of Distribution Centers and 150kV Power lines • Operation of Distribution Network • Network inspection and maintenance • Power failure restoration 4.4.1.2 Energy operators

• LAGIE S.A, Operator of the electricity market 4.4.1.3 Energy producers

• PPC S.A.: Public Power Corporation, 10700 MW total installed capacity • Elpedison S.A.: 800 MW total installed capacity • Heron S.A.: 570 MW total installed capacity • Protergia S.A.: 430 MW total installed capacity • NECO Trading S.A.: 150 MW Wind, 10 MW PV, 11 MW Hydro, 450 MW natural gas NRG4CAST Deliverable D8.4

Figure 6: Energy producers in Greece, installed capacity

4.4.2 Demand Side

4.4.2.1 Building residents/owners

Grecotel Hotels hotel chain owns 25 hotels in Greece • 2012: TUI Environment Champion to 4 hotels • 2009: TUI ECO-RESORT eco-label to 5 hotels • Green Key Worldwide eco-label to 5 Hotels • Gold Travelife Award to 3 hotels • Since 1994 Grecotel Hotels have achieved:

o 20% water consumption reduction o 20% electricity consumption reduction o 50% oil consumption reduction o total replacement of CFC's AB Food Retailer • 2014: GHG emissions reduction award • 2013: Bioclimatic Building Award • 2012: BREEAM Certificate1 • 2012: Excellence Award for Bioclimatic Store • 2010: Construction of “AB Green Store” with PVs, Wind, Geothermal heat pumps, passive solar systems, rainwater recovery, recycling points, electric car chargers POMIDA Hellenic Property Federation KTIRIO Building design & technology magazine

4.4.3 Authorities/ICT Industry

1 BREEAM is an environmental assessment method and rating system for buildings/ http://www.breeam.org/

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4.4.3.1 Authorities

• Municipality of Athens, www.cityofathens.gr

o Cleanliness & environment programme • Municipality of Dionysus • Municipality of Melissia • Municipality of Kozani

o GIS application, Wi-Fi, e-parking, live_cam • Green eMotion: 13000 charging points for electric vehicles by 2020, 10% public places • Municipality of Karditsa, www.karditsa-city.gr • Recycling policy, environmental awareness • Municipality of Rethimno, www.rethymno.gr • GIS application, Wi-Fi, live_cam • Central Union of Municipalities and Communities of Greece, http://www.kede.gr/

• Members list: o Regional Union of Municipalities of Attiki, VICTORIAS, GREECE o Regional Union of Municipalities of Central Macedonia, THESSALONIKI, GREECE o Regional Union of Municipalities of Crete, HERAKLIO, GREECE o Regional Union of Municipalities of East Macedonia & Thrace, KOMOTINI, GREECE o Regional Union of Municipalities of Epirus, IOANNINA, GREECE o Regional Union of Municipalities of Ionian Islands, KERKYRA, GREECE o Regional Union of Municipalities of North Aegean, MYTILINI, GREECE o Regional Union of Municipalities of Thessalia, LARISSA, GREECE o Regional Union of Municipalities of West Macedonia, KOZANI, GREECE o Regional Union of Municipalities Sterea Ellada, LAMIA, GREECE o Regional Union of Municipalities of South Aegean, SYROS, GREECE

• Regulatory Authority For Energy, www.rae.gr 4.4.3.2 ICT Industry

Energy managers: • ABB Hellas, www.abb.gr, power & automation • Schneider Electric Hellas, www.schneider-electric.com, energy management • Siemens Hellas, www.siemens.com , power & automation

NRG4CAST Deliverable D8.4 5 WEB 2.0 Tools for Stakeholders involvement

In the framework of Task 8.2 a group on NRG4Cast community on LinkedIn was formed, which is known as a business-oriented social networking service and is mainly used for professional networking. The group can be found at https://www.linkedin.com/grp/home?gid=4784662. At the moment there are 47 members of the NRG4Cast LinkedIN group (including our project consortium) from both industry and research. We have so far started 20 discussions related to dissemination activities and progress of our work.

Also an active profile of the project and its results is hosted in Facebook (https://www.facebook.com/NRG4Cast) [28 People talking about this and 123 total page likes] containing regular flow of news about the results and the upcoming events organized by the NRG4CAST project.

Additionally to the above mentioned social media, NRG4CAST website has a dedicated page and discussion group for the stakeholder’s enrolment http://www.nrg4cast.org/get-involved/.

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6 Listing of Stakeholders

Template .xls for listing the stakeholders

Template for listing the stakeholders Compa- Energy email Postal tele- ny/Organi related Address City Country url Name Position Code phone zation field 1

2

3

4

5

6

7

8

9

1 0

NRG4CAST Deliverable D8.4

7 Contacting Stakeholders

A Template form (.doc) was used for contacting stakeholders. This form can be found in the fol- lowing picture.

Template for recording Contacts with possible stakeholders

Person contacted: ……………….. Position: ………………….. Company: …………………. Date: ……………. Location: ……….

Presentation of NRG4Cast project: YES  NO  Presentation of NRG4Cast tool: YES  NO 

Discussion topics: ……………………………………………………………………………………………………….. ………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………

Stakeholder priorities/needs: ………………………………………………………………...... (Record of possible use of other similar tool)…………………………………………………………………… …………………………………………………………………………………………………………………………………………

Stakeholder opinions: ……………………………………………………………………...... ………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………

Points needing clarification: …………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………

Drawbacks: ………………………………………………………………………………...... ………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………

General impression: ……………………………………………………………………………………………………….. ………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………

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8 Communication outcomes

Project partners, based on the communication & dissemination plan elaborated in the framework of the project, carried out various communication activities in correspondence to the targeted groups of stake- holders. The vast majority of the reached stakeholders came from the participating countries and repre- sents the energy demand side. The communication activities carried out until May 2015, by country, as well as the upcoming activities, are presented below. 8.1 Slovenia

In accordance to the stakeholders’ definition presented in previous section of this report, the potential stakeholders reached by Slovenian project partners are presented below. Table 1: List of potential stakeholders contacted by project partners ENV and JSI Company/organization Country Project Report type of Sector1 Partner company/organization- field of activity 1. SODO - electricity SI ENV  DSO/ electricity network 1 distribution system operator, d. o. o. (Ltd.) 2. Kolektor SI JSI n/a industrial production 2 3. C&G SI JSI n/a n/a 2 4. Hella Saturnus SI JSI n/a Industrial production 2 5. LPP (Ljubljanski potniški SI JSI  Public mobility provider 2 promet) Ljubljana Passenger Transport 6. BTC CITY SI JSI n/a Business and shopping 2 Centre 7. AMZS SI JSI  national provider of 2 roadside assistance 8. Pošta Slovenije (Post of SI JSI  Post services 2 Slovenia) 9. Frankfurt airport DE JSI  airport 2 10. Plastika Dolenc SI JSI  Manufacturing industry 2

Table 2: List of activities realized by partners ENV and JSI supporting the participation of potential members of stakeholder’s com- munity Event Type of Coun Proje Organized by No of webpage Report/fe event ty ct [OR] /Participant participa edback Partn [P] nts er

1 Discovery Scientific SI ENV OR 53 http://ds2014.ijs.si/  Science conferen ce 2 6th En.grids Scientific SI ENV P 25 http://www.energeti  conference conferen ka.net/eu/events/an

1 Supplier Side 1, Demand Side 2, Authorities 3, ICT Industry 4 NRG4CAST Deliverable D8.4

ce (?) nouncements/engrid

s-015 3 Building and Worksho SI ENV P 15 http://www.alpensta  renovating p (targeted edte.org/en/current-

in a group) topics/events/4984 sustainable way: from strategy to realization 4 Modre Worksho SI ENV P 50 http://www.projekt3  prakse 2015 p 10.si/modre-prakse- 2014 5 SUNSEED scientific SI ENV P 40 http://www.es.aau.d  worksho k/sections/apnet/su

p nseed-workshop/ 6 Class SI ENV P 30 //www.cloudconfere  conference nce.eu/ 7 Faculty of Lecture SI JSI OR 200  Economy, 8 NRG4Cast NRG4Cas SI JSI OR http://ec.europa.eu/ Not yet as part of t as part research/regions/ind Smart of the ex_en.cfm?pg=smart Specialisatio content _specialisation n

Detailed contact reports for the above mentioned activities are available in ANNEX 2: Contact Reports The presentation of the NRG4CAST system was well received by the potential members of the community, described as a system suitable for a variety of studies and preliminary analysis and with great potential for advanced prediction methods. The main drawback pointed out during the interviews is related to the fact that the system is a prototype.

8.2 Italy

In accordance to the stakeholders’ definition presented in previous section of this report, the potential stakeholders reached by Italian project partners are presented below.

Table 3: List of potential stakeholders contacted by project partners IREN and CSI Company/organization Countr Project Repor type of Sector y Partne t company/organization- 1 r field of activity 1. DQuid IT IREN  ICT and innovation 4 company 2. TIL IT IREN  Transport company 2 3. RE:Lab IT IREN  ICT and innovation 4

1 Supplier Side 1, Demand Side 2, Authorities 3, ICT Industry 4

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company 4. Sinbit IT IREN  ICT and innovation 4 company 5. KAITEK IT IREN  Electronics company 2 6. Freelance, Consultant for Emilia- IT IREN  Energy Efficiency 2 Romagna Region for the release Consultant of energetic certifications for buildings 7. “Energy Manager News” IT IREN  press 2 magazine 8. The Municipality of Turin IT CSI  The City facility/energy 3 managers 9. The Piedmont Region IT CSI  Region energy managers, 3 Region Decision maker 10. Piedmont Environmental Agency IT CSI  Piedmont decision 3 makers, Environmental issues 11. Polytechnic University of Turin IT CSI  Research 4 12. Green Grass Studios IT CSI  Architectural visualization 4 http://ggstestsite.com/ studio 13. Mario Boella Institute IT CSI  Research ICT 4 14. The University of Turin IT CSI  Research 2 15. TELECOM ITALIA IT CSI  telecommunications 4,2 16. Torino Smart City Foundation IT CSI  Torino Smart City 2 initiatives 17. Iren Group IT CSI  Energy supplier 1 18. Scientific Committee CSI DE CSI  Scientific support to the 2 decision makers 19. ARUP, Manchester UK CSI  Firm of designers, 4 planners, engineers, consultants and technical specialists, Industry 20. Fraunhofer, Germany IT CSI  Research 2 21. CNET SE CSI  ICT 4 22. Clicksandlinks, Manchester UK CSI  ICT 4 23. D’Appolonia IT CSI  ICT 4

Table 4: List of activities realized by partners CSI and IREN supporting the participation of potential members of stakeholder’s com- munity Event Type of Coun Pro Organi No of webpage Report/feed event ty ject zed by participant back Par [OR] NRG4CAST Deliverable D8.4

tne /Partic s r ipant [P] 1. 2014 SET- Plan Scientific IT CSI P 650 http://www.setpla  Conference conferenc n2014.it/ e 2. NRG4CAST Workshop IT CSI OR 30 http://www.lastam  Workshop at pa.it/2015/03/30/s the CSI – cienza/ambiente/gr Premises een-news/ict-per- ridare-energia-al- territorio-le-nuove- sfide-di-csi- piemonte- LvwyV6m7uBzIuFC Mto3LiN/pagina.ht ml http://www.csipie monte.it/web/it/m agazine/news/brevi /1075-l-energia- del-territorio-la- cooperazione- europea-per-il- risparmio- energetico?highligh t=WyJucmc0Y2FzdC Jd 3. CloudOpting Workshop IT CSI OR 100 http://www.lingott  Day at SMAU ofiere.it/event/it- Turin 525/smau-torino http://www.csipie monte.it/web/it/?o ption=com_content &view=article&id= 1077:cloudopting- day-quando-il- cloud-diventa-un- opportunita-per- pa-e- imprese&catid=39: news&Itemid=292 https://ec.europa.e u/digital- agenda/en/news/cl oudopting-day- smau-turin-i Detailed contact reports for the above mentioned activities are available in ANNEX 2: Contact Reports Interviews have been carried out with Italian stakeholders involved in energy management under different points of view. Some of them work for transport companies and in the domain of electric cars so the forecast of energy consumption is very interesting for them. Other stakeholders who have been interviewed

Page 30 of (43) © NRG4CAST consortium 2012 – 2015 Deliverable D8.4 NRG4CAST are active in the ICT domain and thanks to their expertise they may be helpful to create specific apps for this domain. In the framework of Task 8.2 CSI is going to reach the following stakeholders. Table 5: Stakeholders potential members of the NRG4CAST community Company/organ Coun Project Contact person /position type of Sect ization try Partner company/organi or1 zation-field of activity 5 Piedmont IT CSI Stefania Crotta/Energy Division Manages energy 2,3 Region Executive manager efficiency [email protected] initiatives for the t Piedmont Region and is Giovanni Nuvoli responsible for Energy Division expert achieving the [email protected] Region ambitious .it goal of reducing municipal greenhouse gas (GHG) emissions 20% by 2020 6 The IT CSI Energy Division experts Assists the 315 2,3 Metropolitan 1. Silvio De Municipalities City of Turin Nigrissilvio.denigris@cittametropoli within the tana.torino.it metropolitan 2. Annalisa Iunco area in annalisa.iunco@cittametropolitana improving the .torino.it performance of 3. Raul Richiardone local raul.richiardone@cittametropolitan administrations a.torino.it also related to Energy Division experts energy efficiency and saving issues 7 The Municipality IT CSI Antonio D'Arpa Manages real 2,3 of Turin [email protected] estate heritage of the Municipality of Turin, responsible for energy efficiency and savings activities of the City 8 UNCEM IT CSI Marco Bussone, Union of the [email protected] Mountain Municipalities,

1 Supplier Side 1, Demand Side 2, Authorities 3, ICT Industry 4 NRG4CAST Deliverable D8.4

sustainability and energy efficiency issues

The general opinion for the NRG4CAST system is that the outcomes of the monitoring and alerting services could be used as baseline for designing and developing the basic real-time decision support and reasoning environment of the NRG4CAST project. During the interviews it was pointed out the ease of use and understanding of the NRG4CAST system for users not highly qualified in energy consumption. Moreover the system usage could be exploited as a tool for the monitoring of the implementation of relevant EU Directives referring to energy efficiency. Additionally the system appeared to be an opportunity for further multi-level cooperation between project partners and stakeholders.

8.3 Germany

An interview has been organized by FIR with Smartlab Innovationsgesellschaft mbH, which is a charging Station Provider. The discussion was focused on the forecast of Charging Station Demand and the all the relevant options to using the NRG4Cast Tool for evaluating Charging Stations. The smartlab GmbH uses the self-made tool “LISY” to manage the access control of their charging stations. In addition, the tool can obtain data about each charging process. Therefore, the stable information acquisition is not a major issue anymore. The information is usually used for failure management. However, there is a big potential to derive more information through further data processing. One of the main information that would be valuable for the stakeholder would be hints regarding the profitability of the charging stations such as: • which charging station location is visited frequently, • the pattern recognition, • the variation of the demand of charging stations over the years. During the interviews it was pointed out the perspective of obtaining more information regarding the profitability beside the energy demand. But since it is in prototype phase it is difficult to estimate the real added value. In general the NRG4Cast platform could be a useful supplement for to the used LISY Tool. In the framework of Task 8.2 FIR is going to reach the following stakeholders.

Table 6: Stakeholders potential members of the NRG4CAST community Company/organization Countr Project Contact type of Sector y Partner person company/organizatio [1] /positio n-field of activity n 1. RWTH Aachen Energy DE FIR tbd University 2 manager 2. STAWAG DE FIR tbd local energy provider 1 3. FEN DE FIR tbd Union of energy `1/2/3 related companies

Supplier Side 1, Demand Side 2, Authorities 3, ICT Industry 4

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8.4 Greece

In accordance to the stakeholders’ definition presented in previous section of this report, the potential stakeholders reached by Greek project partners are presented below. Table 7: List of potential stakeholders contacted by project partners CRES, NTUA and SLG Company/organization Countr Project Repor type of Sector 1 y Partner t company/organization-field of activity 1. Independent Power EL CRES-  DSO/ Electricity network 1 Transmission Operator NTUA- [ITPO] SLG 2. ZEB EL CRES  ESCO 2 3. Municipality of Melissia EL NTUA Public Sector 3 4. Municipality of Dionyssos EL NTUA Public Sector 3 5. Thelcon Energy EL NTUA Private Sector-Energy and 4 Construction Ltd environmental systems in industry and buildings 6. Texas Christian University U.S.A. NTUA University Campus in USA 2 Department of Engineering Stathis Michaelides

Table 8: List of activities realized by partners CRES & NTUA supporting the participation of potential members of stakeholder’s community Event Type Cou Proj Organi No of participants webpage Report/fe of nty ect zed by edback event Part [OR] ner /Partic ipant [P] 1. 10th National Confer EL CRE P 100 http://www.eng. n/a conference in ence S auth.gr/

RES (in Greek) IHT/index_gr.htm Paper title «NRG4CAST: Innovative energy monitoring – forecasting toolkit for building blocks

1 Supplier Side 1, Demand Side 2, Authorities 3, ICT Industry 4 NRG4CAST Deliverable D8.4

2. Workshop Works EL CRE OR 24 http://building- n/a during the hop S greenexpo.gr/en/

7th Building Green Expo and Conference 3. ECOS 2014 Confer IN NTU P 700 http://ecos2014. n/a ence A abo.fi/ 4. ASME IMECE Confer IN NTU P 3000 http://www.asm n/a 2014 ence A econferences.org /congress2014/ 5. Building energy part of EL CRE P 10 n/a n/a management semin S systems and ar technology Detailed contact reports for the above mentioned activities are available in ANNEX 2: Contact Reports In the framework of Task 8.2 CRES, NTUA and SLG are going to reach the following stakeholders.

Table 9: Stakeholders potential members of the NRG4CAST community Company/organization Country Project Contact type of Sector[1 Partner person company/organization ] /position -field of activity 1. Fyes GR SLG To be Intelligent holistic 4 defined control systems 2. Grecotel Hotels EL NTUA Hotel 2 3. Ministry of Education EL NTUA M. Public Sector 3 Chachamido u 4. REGULATORY AUTHORITY EL NTUA K. Karali Public Sector 1,3 FOR ENERGY-Market & Competition Monitoring Unit 5. MECH-MIT EL NTUA P. Private Sector 2 Stavrianakis 6. HEDNO Hellenic Electricity EL CRES tbd Public Sector 1,3 Distribution Network Operator S.A. 7. Central Union of EL CRES tbd Public Sector 2 Municipalities and Communities of Greece 8. PPC S.A.: Public Power EL CRES tbd Public Sector 1 Corporation 9. COFELY EL CRES tbd ESCO 2

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The general impression of the stakeholders described the NRG4CAST as powerful tool with many interesting features, I.e. price forecasting, energy demand forecasting. Even though the stakeholders characterized NRG4CAST very ambitious, none the less they pointed out the need for extended proof of applicability and reliability of the system.

NRG4CAST Deliverable D8.4

Conclusions

Project partners have carried out several activities to engage stakeholders in order to establish a communi- ty presenting project results and the platform, bringing together representatives from energy and ICT in- dustry, users and researchers to exchange views and opinions with respect to project validation. This action was a crucial one, since it introduced the active involvement of stakeholders to the development of some of the NRG4CAST features, and also helped the project goals to be widely known to a targeted market seg- ment (important also for the dissemination purposes of the project). The Community activities included: • Web 2.0 tools (web site, discussion groups, etc.) • Questionnaires/ Interviews • Workshops, and • B2B meetings. As a result of these activities valuable input and feedback has been obtained with respect to platform suit- ability and functionalities on various potential applications as well as for future activities, collaborations and platform developments. The presentation of the NRG4CAST system was well received by the potential members of the community, described as a system suitable for a variety of studies and preliminary analysis and with great potential for advanced prediction methods. System capabilities and features, such as monitoring and alerting services, price forecasting, energy de- mand forecasting, etc., give the opportunity for designing and developing the bases for real-time decision support and reasoning for a variety of applications mostly focused on Energy Management, Energy Efficien- cy and Energy Policy and Planning. The ease of use and understanding of the NRG4CAST system for users not highly qualified in energy consumption was perceived as an added value. The main drawback pointed out during the interviews is related to the fact that the system is a prototype. Stakeholders characterized NRG4CAST system very ambitious, none the less they pointed out the need for extended proof of applicability and reliability of the system as well as the definition of business related issues (i.e. licensing, support). Finally, dissemination activities and further engagement and activation of the NRG4CAST community will continue the coming months in order to further validate and communicate project results and develop- ments. Thus, the consortium has decided to provide one more report at the end of the project in order to include the experience and the feedback that will be gained until the end of the project.

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ANNEXES

NRG4CAST Deliverable D8.4 ANNEX 1: Stakeholder Questionnaire Creation and publication of an online survey in SurveyMonkey (https://www.surveymonkey.com/) accord- ing to the following questions. This questionnaire will be sent to the created stakeholder list. The aim of the questionnaire is to collect information in an organised and ease to handle and to analyse manner. This in- formation regards the fields of expertise of the stakeholders, their needs, prediction tools used by them and their experience using NRG4cast.

Indicative questionnaire Dear user of NRG4Cast platform, this questionnaire has been designed to give a good overview of the cus- tomer demands on energy forecasting. In the end, NRG4Cast will publish a report based on the results of this questionnaire, which then will enable partners to yield more specific services. Company name: Role of your company: Person(s) filling in this questionnaire: Email address:

1. General Questions-Scope

1.1. What is your relevance with the Energy Sector?

1.2. Have you ever worked in energy management?

If Yes please tick which of the following fields: o Energy / Electricity consumption o Cable load / Dynamic Line Rating o Energy / Electricity Price o Trading / International Exchanges o Storage o Maintenance of power lines / generation equipment o Others (please explain below)

1.3. Are there any plans in your company for: o behaviour-change for saving energy?

o Energy efficiency measures?

1.4. Have you ever used prediction tools? If Yes What kind of tools have you used? • Please name the tool, and the company you have it from • What are their strong and weak points?

1.5. What would you expect from an Energy Forecasting Tool?

1.6. Should the prediction be accessible via Android?

2. NRG4Cast Platform 2.1 Which of the following words would you use to describe NRG4Cast?

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o Reliable

o High quality

o Useful

o Unique

2.2. How well do NRG4Cast platform meet your needs? 2.3. How likely are you to use NRG4Cast again? 2.4. How likely is it that you would recommend NRG4Cast to a friend or colleague? 2.5. Do you have any other comments, questions, or concerns?

NRG4CAST Deliverable D8.4 ANNEX 2: Contact Reports

SLOVENIA

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ITALY

NRG4CAST Deliverable D8.4 GERMANY

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GREECE