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FINNAIR Corporate Programme – Terms of Agreement

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FINNAIR Corporate Programme – Terms of Agreement FINNAIR Corporate Programme – Terms of agreement FINLAND GENERAL These are the terms of agreement of the Finnair Corporate Programme (hereinafter “the Programme”). The Programme is designed for companies to allow management of their flights. All companies registered in Finland that regularly purchase Finnair flights and which have not entered into a separate agreement with Finnair Plc (hereinafter “Finnair”) are eligible for membership. However, membership is not open to companies that sell flights. Membership is company-specific, and companies belonging to the same group or to other consortiums are required to enrol in the Programme separately. Each company is entitled to enrol in the Programme with only one customer number. For the membership, a company shall appoint one of its employees as a contact person (hereinafter “Contact Person”). The Contact Person shall affirm in the registration form that he or she is entitled to enter into an agreement on behalf of the company. The Contact Person shall make sure that the company information provided to Finnair is correct. All communication between the company and Finnair regarding the Programme shall be carried out through the Contact Person. The company may change the Contact Person by sending an e-mail stating the name and contact information of the new Contact Person to the following address: [email protected]. MEMBERSHIP, ENTERING INTO AN AGREEMENT, AND RESPONSIBILITIES OF THE COMPANY MEMBERSHIP Membership is free of charge. A company may enrol in the Programme by completing a registration form. The registration form must be completed on the Internet at www.finnair.com/corporate --> Join. The form may be completed in Finnish, Swedish or English. In the registration form, the company shall undertake to comply with the terms and conditions of the Programme described herein and to affirm that the information provided is correct. Finnair will not send the company any copies of the registration form completed by the company or of the Terms. Finnair reserves the right to decide, at its own discretion, whether it will enter into an agreement with a company that fulfils the criteria described in the “General” section above. ENTERING INTO AN AGREEMENT AND PERIOD OF THE AGREEMENT An agreement between Finnair and the company for enrolment in the Programme will become effective after (i) the company has completed the registration form (see the “Membership” section) and sent the form via the Internet to Finnair and (ii) Finnair has accepted the company’s enrolment and registered the company’s membership. Finnair will inform the company of the receipt of the registration form. After registration is complete, Finnair will inform the Contact Person by e- mail of the company’s customer number for reporting purposes and a username and password for the internet services as confirmation of the agreement. The agreement between Finnair and the company is valid until further notice and does not need to be renewed during the membership period. The company’s customer number, username and password remain the same throughout the membership period unless Finnair otherwise notifies the company of changes to these either by e-mail or in writing. The company may choose to begin the agreement from either the month of registration or the month following registration. If the company chooses the month following registration, only flights used after the registration date will be eligible. If it appears at a later stage that a company was accepted into the Programme even though the criteria described in these Terms had not been fulfilled, Finnair shall, in accordance with the provisions detailed in the section ”Termination of membership”, be entitled to terminate the agreement between Finnair and the company forthwith. In this case, the respective company shall no longer be entitled to the discounted fare (hereinafter “Corporate Fare”) provided by the Programme. If the company in question has another, separate agreement with Finnair, the flights registered in the Programme will not be considered when defining the reductions according to such separate agreement. FINNAIR – ALL RIGHTS RESERVED FINNAIR Corporate Programme – Terms of agreement FINLAND RESPONSIBILITIES OF THE COMPANY If the information regarding the company is not correct, or if there are changes in the information, the company shall inform Finnair of the matter forthwith by sending an e-mail to the following address: [email protected]. The company shall actively follow the purchases registered under the company’s customer number and inform Finnair of any errors in the registered purchases in accordance with the provisions detailed in the section ”Tracking period of eligible flights and total travel”. The company shall retain the original itineraries and original boarding pass stubs as proof of the flights. In addition, the company shall keep itself informed of any changes made to the Terms and the Programme. Finnair will inform member companies of any changes via the Internet. RIGHTS OF THE COMPANY RIGHT TO THE DISCOUNTED CORPORATE FARE After enrolling in the Programme, the company is entitled to a special discounted fare on international and domestic Finnair routes based on the company’s flight volume on such routes. For more information, see the Finnair website: www.finnair.com/corporate --> Discounts. ELIGIBLE FLIGHTS Flight tickets for Finnair international scheduled or Leisure flights that have been purchased in Finland during the tracking period are eligible when determining the Programme level, provided that (i) the company’s customer number has been registered in the reservation of the flight and (ii) the respective flight ticket has been used during the period of the agreement. The price taken into consideration shall be the actual price of the flight ticket (airport taxes and other taxes as well as other fees imposed by authorities are deducted). The company’s total travel is registered to the company’s customer number based only on the tickets used for air travel. Expired, redeemed, unused and cancelled tickets, as well as tickets for flights that have been rerouted to another carrier, shall not be included in the eligible flights. If a Finnair flight is cancelled, it will not be included in the eligible flights. In addition, flights originally to be made on a Finnair aircraft shall not be included in the eligible flights, if the flight has, on the basis of rerouting, been made on another carrier’s aircraft. Code-share flights with Finnair partner airlines, free tickets, contract tickets, award tickets, barter tickets, as well as flight awards of the Finnair Plus frequent flyer program, shall not be taken into consideration when calculating eligible flights. If an international Finnair flight is freight-related and is operated by one or more other airlines in addition to Finnair, the amount entered as income for Finnair shall be considered for the Programme as agreed with the other partner airlines. Scheduled domestic Finnair flights sold as a part of scheduled international Finnair flights shall also be included in the eligible flights. The company’s right to the discounted Corporate Fare is based on the eligible flights. Flight tickets may be reserved and purchased in any travel agency, Finnair office, or on the Finnair website at www.finnair.com/corporate. The flight will be taken into consideration only if the customer number is registered in the reservation when making the respective reservation. The customer number may be added to the reservation at a later stage only if the addition is made prior to the beginning of the last flight of the trip to be made on an eligible scheduled flight. Employees of the company and the persons whose flights have been paid for by the respective company shall be entitled to use the company’s customer number. The employees of the company shall be entitled to use the customer number only for flights that have been paid for by the company. The above-described persons must be able to prove their identity when requested as well as their right to use the company’s customer number. Employees of the company may prove their identity and their right to use the customer number by presenting an identity card issued by the company, for example. FINNAIR – ALL RIGHTS RESERVED FINNAIR Corporate Programme – Terms of agreement FINLAND DISCOUNT ACCORDING TO THE PROGRAMME LEVEL INTERNATIONAL FLIGHTS The discount is applicable on all Finnair scheduled international flights, excluding flights to Moscow and St. Petersburg; the carrier field on the ticket must include Finnair's airline abbreviation (AY) and a three-digit flight number. The discount is also applicable on American Airlines and American Eagle (AA) operated flights that have the Finnair airline abbreviation (AY) and a four-digit flight number. The discount is not applicable on code-share flights with other Finnair partner airlines or on Finnair Leisure flights. Discounted fares for one-way flights on Finnair Corporate Programme are available only in travel class Y. On return trips the travel must start and end to a same country. For more information on the travelling and discount levels, please see the Finnair website: www.finnair.fi/corporate --> Discounts. DOMESTIC FLIGHTS IN FINLAND The discount is applicable on all Finnair scheduled flights operated in Finland. The following routes are included in the Programme: Vaasa, Kuopio, Oulu and Rovaniemi (return tickets, meaning also Kuopio–Helsinki–Kuopio, for example). The discount level is calculated from the actual flights on all routes. The discount is applicable if the company has declared on the registration form that they wish to include domestic flights within Finland in the Programme. The carrier field on the ticket must include Finnair's airline abbreviation (AY) and a three-digit flight number. The discount is also applicable on Finncomm Airlines (FC) operated flights that have the Finnair airline abbreviation (AY) and a four-digit flight number.
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