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Self-Service Check-In Speeds up Easter Departures

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Self-Service Check-In Speeds up Easter Departures Source: Finnair Oyj March 30, 2010 03:05 ET Self-service check-in speeds up Easter departures Check-inandsecurityinspectionsmightbeverybusyatFinnishairportsduring theEasterperiod.Airportprocedurescanbeaccelerated,however,by performingcheck-ininadvance. -WerecommendthatpassengersuseFinnair'sinternetortextmessagecheck-in servicesortheself-servicecheck-inkiosksattheairport.Thiscanspeeds thingsupsignificantly,saysFinnair'sMarkkuRemes,whoisresponsiblefor passengerexperiencedevelopment.Whencheck-inisdoneinadvance,baggagecan beleftinHelsinki-VantaaAirportataBaggageDropdeskwithintheframework ofminimumcheck-intimes. Check-incanbedoneontheinternetonthedaybeforetheflightforall FinnairandFinncommAirlinesscheduledflightsattheaddresswww.finnair.fi. ExceptionsareflightsfromBergen,Geneva,Ekaterinburg,Kiev,Ljubljana, MoscowandSt.Petersburg,wherepassengersshouldcheckinattheairport. FinnairPlusmemberscanconfirmacheck-inproposalsenttothembytext messageforFinnairandFinncommAirlinesdomesticandinternationalscheduled flights,whenthedepartureisfromFinland,Amsterdam,Brussels,Gothenburg, Copenhagen,London,Madrid,Manchester,Oslo,Paris,Prague,Riga,Stockholm, WarsaworVilnius.Thisservicecanbeactivatedontheinternetorby contactingtheFinnairPlusservicecentre.Themessageissentformorning flightsbetween5p.m.and7p.m.ontheeveningbeforeandforflights departingintheafternoonaroundthreehoursbeforetheflightdeparture. ForFinnairandFinncommAirlinesdomesticandinternationalflightsdeparting fromHelsinki,check-incanbeperformedusingtheautomatickiosksin Helsinki-Vantaa'sTerminal2.Thecheck-inkioskscanalsobeusedwhen passengersaretakingwiththemskis,backpacksorotherbaggagethatgoesinto thehold.Check-inkiosks,moreover,canbeusedforFinnairandFinncomm AirlinesscheduledflightsdepartingfromAmsterdam,Brussels,Frankfurt, Geneva,HongKong,Copenhagen,London,Manchester,Munich,Beijing,Prague, Tallinn,Stockholm,Warsaw,ViennaandZürichaswellasfortheconnecting flightsofFinnair,FinncommAirlinesandothercompanies. Check-informorningscheduledflightscanusuallybehandledinadvanceat Helsinki-VantaaAirportbetween8p.m.and9.30p.m.ontheeveningpreceding theflight.Onememberofthefamilycanthenbringthebaggageofthewhole family,providedheorshealsopresentsalloftheflightticketsplushisor herowntraveldocuments,suchasapassport. Thepermittedbaggageallowancefordomesticflightsis20kg.Askibag,which maycontainonepairofskisandpolesorasnowboardaswellasskibootsor snowboardboots,iscarriedfreeofcharge,ifitisincludedinthe20kg.A 20eurofeeischargedforaskibagondomesticandshorterEuropeanflights- 30eurosonlongerflights-ifthepermitted20kgbaggageallowanceis exceeded.Theamountofbaggageallowedoninternationalscheduledflightsis 20kgforeconomyclassand30kgforbusinessclasspassengers.Groupsofmore than10peopleshouldnotifyFinnairabouttheirskiequipmentinadvance. ItisalwaysworthgivingamobilephonenumberwhenmakingaFinnairflight booking,sothatFinnaircanautomaticallysendinformationaboutpossible trafficdisruptionsorbaggagedelays. Passengersarerecommendedtocometotheairportinplentyoftime, particularlyduringbusyholidayperiods. Check-inmustbemadeatthelatest45minutesbeforeaflightdeparturetoa domesticskicentrewhenpassengersbringwintersportsequipmentalongwith them. FinnairPlc Communications 30.3.2010 Furtherinformation:FinnairMediaDesktel.+35898184020or media.desk(a)finnair.com Finnairblogs:http://blogs.finnair.com Photobank:www.finnair.com/gallery FinnairGroupwebsite:www.finnairgroup.com.
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