February 1-15, 2011 Volume 2, Issue 3 `100 32 22
DEFINING MOMENTS Lynn de Souza LMG’s chairperson and CEO reflects. 22
TATA PHOTON PLUS Plug and Play An outdoor campaign that arrests attention. 48
TAM EVERYONE’S PROFILE Debraj Tripathy The COO of Mediacom is FAVOURITE a people-oriented planner. E-COMMERCE Survival of the Fittest 11 PUNCHING BAG HINDUSTAN TIMES No-TV Day 24 It is the most commonly accepted television ratings STAR PLUS measurement system. But what is it about TAM that Ladies First 34 makes it a target for attack, time and again? MARUTI ESTILO Brought to Life 36
EDITORIAL
This fortnight... Volume 2, Issue 3
EDITOR s TAM Media Research India’s most discussed sub-`100 crore company? It would seem so going Sreekant Khandekar Iby the attention it gets every Wednesday when the weekly TV ratings land; the attacks it comes PUBLISHER under from people within the advertising and media business; and the scrutiny it has undergone from Prasanna Singh the Ministry of Information and Broadcasting as well as in Parliament. And mind you, TAM is far CONSULTING EDITOR closer to `50 crore than to `100 crore! M Venkatesh CONTRIBUTING EDITOR If advertisers, agencies and media publishers – who pay for the system – support Prajjal Saha TAM, why should the government care? Several publishers openly criticise the Indian SENIOR LAYOUT ARTIST Readership Survey (IRS) too but the government doesn’t intervene in print, does it? Vinay Dominic February 1-15, 2011 Volume 2, Issue 3 `100 22 LOGISTICS 32 There are presumably three reasons. One, protecting Doordarshan: as more and Rajesh Kanwal more homes move to Cable & Satellite, the state run broadcaster’s audience continues ADVERTISING ENQUIRIES DEFINING MOMENTS Lynn de Souza LMG’s chairperson and to shrink. Control over the ratings system could help portray Doordarshan in a better Hansika Koli, (0120) 4077834 4077837 Noida CEO reflects. 22 light to advertisers. Two, sensational programming in both news and entertainment Varun Mohan, (022) 40429702-5 Mumbai Neeraj Ranjan, 09886846842 Bangalore has upset the government more than once. It seems to view TAM ratings as the reason [email protected]
TATA PHOTON PLUS Plug and Play why the kind of programming that it finds objectionable is created. Three, several of An outdoor campaign that arrests attention. the smaller channels across India are funded by – or linked to – politicians. When they Marketing Office 48 B-3, First Floor, Sector-4, Noida-201301. fare badly, it is easy to join the chorus and blame TAM. TAM Tel: (0120) 4077800. EVERYONE’S Mumbai PROFILE Debraj Tripathy Abhorrent though the idea of government dictating how viewing should be The COO of Mediacom is 501-502, Makani Center, 5th Floor, FAVOURITE a people-oriented planner. E-COMMERCE measured, many people in the business, especially the smaller channels, are unhappy Survival of the Fittest 11 Off Linking Road, Bandra (W), PUNCHING BAG HINDUSTAN TIMES No-TV Day 24 Mumbai - 400050 It is the most commonly accepted television ratings STAR PLUS with the existing system. They have the same complaint as magazines and smaller measurement system. But what is it about TAM that Ladies First 34 makes it a target for attack, time and again? MARUTI ESTILO Tel: +91-22-40429 709 - 712 Brought to Life 36 newspapers have against the IRS: that it is geared towards capturing the figures for only the largest dailies – here, substitute that with the largest channels. Bengaluru S-1, New Bridge Corporate Centre, 777 D, 100 ft Road, Indira Nagar, If the TV business wants to keep the government off its back and retain its independence, BARC Bengaluru - 560038, India will have to take responsibility for the way the ratings system works rather than leave TAM to fend Subscription Enquiries for itself. It is hard to believe that the industry can’t find the money to fund more peoplemeters, if that Garima Agnihotri, (0120) 4077837 is what it will take to get a more accurate picture of TV viewing. [email protected] Printed, published, and owned by If this isn’t the time to put aside personal agendas and address the issue, I don’t know what is. Prasanna Singh, Publisher, at 7-A/13, Ch. Ratan Singh Complex, Jawala Heri Market, Paschim Vihar, New Delhi-110 063.
Printed at Cirrus Graphics Private Limited B-62/14, Naraina Industrial Area, Phase II, New Delhi – 110028. Sreekant Khandekar Cover Illustration [email protected] Vinay Dominic CONTENTS 12 50 PLUS CLEARTRIP Reality Factor 12 AMAR UJALA AMCL How’s That? AUDI The afaqs! cricket Another Dimension 14 carnival starts in HIPPO real earnest. The Maternal Touch 16 JAGRAN SOLUTIONS-AXN MATTEL TOYS 20 18 Sixty Seconds to Win 38 Word Power The toy company unleashes a AEGON RELIGARE campaign for Scrabble. How much is Enough? 40 POINTS OF VIEW 28 GLOBAL BRANDSCAPE Second Agencies TATA NANO BIG CINEMAS Brandspeak 42 Are second agencies a Happiness Factor Eloquent Experience INDIAN RAILWAYS redundant concept? Our The small car launches four Mudra’s silent National experts comment. big TVCs. Anthem is a sensitive film. Coupé d’etat? 48
afaqs! Reporter, February 1-15, 2011 5 LG INDIA Sponsored by
or the upcoming ICC World through this activity and receive at Cup, which will be held in the least one lakh entries for the contest. FIndian subcontinent after 15 From these, 2,500 individuals will be years, commercial partner LG India selected by a panel of judges. has launched an on-ground activity. These cadets will then be given Maruti Suzuki> The small-car market leader Maruti Called the LG Mobile Army, the a training on, what Gupta terms Suzuki India plans to roll out its sedan Kizashi. Poised in the campaign highlights the company’s as, “infectious” moves, which luxury segment, the car will be fully imported from Suzuki’s association with the game and pro- can be replicated in the stadiums. facility in Japan. It will be positioned between the likes of mote its mobile range. The LG Mobile Army will there- Honda Accord and Toyota Camry at the upper end and Honda The LG Mobile Army plans to by create a fun atmosphere in Civic, Volkswagen Jetta and Toyota Corolla at the lower end. recruit 2,500 cadets from across 38 the stadiums and also encourage cities in India. The company will other viewers to participate in the select these cadets based on the way dance moves. The company Samsung> Digital technology leader Samsung Electronics they express their enthusiasm for the The objective of the activity is to expects growth has announced the launch of its new range of split air- game. promote LG’s mobile phone range, of 35-40 per cent conditioners in the Invincia and Purista series. The company Talking about the initiative, LK by building a better emotional con- in sales of split has also launched 18 new models across split and window AC Gupta, chief marketing officer, LG nect with the target audience. The air-conditioners categories. It expects growth of 35-40 per cent in the sales Electronics India, says, company plans to of split air-conditioners and “These cadets will be increase its share in the this year. expects this segment to con- given access to the Indian mobile market tribute around 80 per cent AC MARKETING World Cup match- from the current 7.6 volume sales this year. es in a group of 50 per cent to 10 per cent. where they will create In order to achieve a cheerful atmosphere The company this, the Indian arm of Starbucks> The world’s largest coffee chain, Starbucks inside the stadium the Korean electron- has partnered with Tata Coffee, part of the Tata Group, for plans to spend sourcing and roasting coffee beans. The alliance would also during the matches.” ics giant will invest ` pave the way for the US-based coffee-chain to open retail To call for the 60 crore on close to `60 crore on outlets in Tata retail locations and hotels in India. The Tata entries the company the BTL with an this campaign. Of ` Coffee unit of Tata group also owns the largest seller of has rolled out tel- aim to increase this about 25 crore whole bean coffee in the US, Eight O’Clock Coffee. evision commercials, will be spent on ATL featuring the brand its share in the (comprising televi- ambassador Genelia Indian mobile sion and the internet), The company Sony> Consumer electronics company Sony India aims to D’souza and actor market from and rest on below- has also planned clock a turnover of `5,700 crore this financial year, which John Abraham. The the-line activities and would be a 54 per cent increase over the last fiscal. The com- ads have been concep- the current 7.6 merchandising, such an aggressive marketing cam- pany aims to achieve this growth on the back of enhanced tualised by Rediffusion per cent to as T-shirts, caps and distribution and service network, launch of new and innova- Y&R. other cricket memo- paign for the tive products and aggressive brand promotions. The company The company is 10 per cent. rabilia. During the upcoming ICC has also planned an aggressive also using branded duration of the World Cricket World. marketing campaign for the open trucks which will run across Cup (February-April), the company upcoming ICC Cricket World Cup. popular youth hangouts, where will also introduce seven new mod- they can appear for auditions. The els of mobile phones, all in the below-the-line activities are being price range of `4,000 to `7,000. This Food Food> The 24x7 Hindi television food channel, Food conducted by Mudra Max. range will consist of Android- and Food, has appointed the dancing diva of Bollywood, Madhuri With this campaign, the com- Windows-based smartphones and Dixit, as its lifestyle ambassador. The channel is a joint ven- pany plans to target youngsters in 3G-enabled handsets. ture between Malaysia’s leading cross-media group, Astro the age group of 15-30 years. Gupta “In every stadium, a person or a All Asia Networks and Turmeric Vision, a television company adds, “We are looking for the youth group of people enacts something, owned by celebrity Chef Sanjeev Kapoor and his wife Alyona to express their enthusiasm for the which the camera also loves. So, we Kapoor. game in their own way. This can be are preparing a similar army of 50 innovative, unique or whacky.” people. Who knows, we might be The company expects to reach able to create the next thing in the A campaign XAGE> Setting its sights on expanding the mobile handset about five lakh people way people cheer,” Gupta concludes. featuring Celina market in the country, XAGE Mobile has signed on Celina Jaitly has been Jaitly as its brand ambassador. A high-blitz advertising cam- paign featuring Jaitly has been conceptualised and ideated by QUOTE OF THE FORTNIGHT conceptualised Katha Mediatix India. The campaign and ideated by will position XAGE Mobile as the ‘‘This is not a tagline change, Katha Mediatix. first choice for today’s discerning this is a transformation. consumers. Everybody understands what ‘Rise’ is. You have to involve Trust Research Advisory> A research firm, Trust people and make them the Research Advisory, has revealed The Brand Trust Report, India Study, 2011. According to it, Indians chose the Finnish agent of change.’’ handset-maker Nokia as the most trusted brand followed by FOTOCORP ANAND MAHINDRA, VICE-CHAIRMAN & MANAGING DIRECTOR, MAHINDRA GROUP, ON THE GROUP’S NEW Tata and Japanese electronics giant, Sony at the third spot. POSITIONING, IN THE ECONOMIC TIMES. Other brands that featured in the Top 10 are: LG, Samsung, Reliance, Maruti, LIC, Airtel and Titan.
6 afaqs! Reporter, February 1-15, 2011 through theno.1newschannelinMaharashtra. We welcomeallpartnerstounleash thepoweroftheirbrands build opinions,exposetruth&covertopnewsweek afterweek. asset tosuccess.Stateofthefact,11millionviewers watchus we haverepeatedlyprovedthatournewsstrength isagreat With 13%MarketShareamongallnewschannels inthestate, No. 1,aheadofallNewschannelsincludingHindiandEnglish. For thelastthreeyearsinarow, STAR Majhaisconsistently
Source: TAM, CS 15+, YR 2010 , Maharashtra 13% 11% 10% 9% 7% 4% 4% 2% %1% 1% RBNL Sponsored by
eliance Broadcast Network The buyout is expected to be in (RBNL) is gearing up to the region of `15-20 crores. And, Rtake complete possession of while launching a Bollywood music Imagine Showbiz (ISL), through a channel by RBNL would require an buy-out from Cinestar Advertising investment in almost the same region STAR TV Network> STAR India, the wholly owned (CAPL). what this deal provides the company subsidiary of News Corporation, will add four chan- The proposed acquisition by as an added advantage is speed to nels from its stable in two additional US markets, RBNL will include a 100 per cent market. Washington DC and Philadelphia, PA. These include the purchase of ISL’s shareholding, along Tarun Katial, CEO, Reliance group’s flagship Hindi general entertainment channel, with the other assets such as intel- Broadcast Network notes that this Star Plus, its second rung Hindi GEC Star One, Hindi lectual property rights, Bollywood proposed acquisition is in line with news channel Star News and Bollywood movie channel MEDIA content, technical expertise, includ- the overall strategy to create own- Star Gold. ing studios and equipment and the ership of multimedia consumer distribution network. touch-points. It will further strength- The channel will be rebranded en the company’s television portfolio, They have been IDC and CyberMedia> CyberMedia India has under the Reliance ‘Big’ banner and from the English space into the Hindi in a partner- informed the Bombay Stock Exchange about its inten- is expected to see a relaunch with an entertainment space. Big CBS tion to end its long-standing business relationship with enhanced programming change in Networks, the joint venture between ship since 1987. International Data Corporation (IDC). The two compa- the lineup by March Reliance Broadcast CyberMedia was nies have been in a partnership since 1987, whereby 2011. While Imagine Network and CBS the representative CyberMedia was the representa- TV is a GEC, Imagine Studios International, for IDC’s research tive for IDC’s research business Showbiz is Bollywood launched Big CBS business in India. in India. The 24-year relationship channel. Prime, the first of the will end on February 28. In a bid to give Reliance three English channels complete control of Broadcast in late November. Showbiz, originally Katial states, “Since Economy India> The publishers of Economy India, an launched as a joint Network will re- we already have an economic monthly magazine in both English and Hindi, are venture between launch Imagine established product in planning to launch two more titles - Society India and Rajniti NDTV Group and Showbiz in the a the music entertain- India. While Rajniti India, a fortnightly newspaper, will be CAPL in August 2008, ment space, the ISL a political offering; Society India will be a monthly lifestyle to RBNL, the final new avatar in buyout provides excel- magazine. Both will be published in English and Hindi and hit buy-out went through March, 2011. lent synergies giving a the stands this month. Society India has a cover price of `30, a series of transactions. television dimension for both English and Hindi versions while Rajniti India bears ` Previous to to the radio business. a cover price of 5. Both will have a print run of 10,000 each for English and Hindi versions. NDTV’s decision to sell its stake in This deal will also help in content NDTV Imagine, it owned 51 per acquisition, content utilisation, audi- cent stakes in Showbiz while CAPL ence target, cross promotion and held the remaining 49 per cent. But advertiser acquisition.” Additionally, Mookie has DQE and Mookie> The Hyderabad-based DQ Enter- after Turner decided to takeover, RBNL will now also distribute acquired the toy tainment (DQE), the animation, gaming, live action the ownership changed hands with Showbiz along with the network of entertainment production and distribution company, has licensing rights granted an exclusive toy licensing agreement to the UK-based Turner holding a 51 per cent stake. the three BIG CBS channels, giving for The Jungle Turner later on sold its 51 per cent it an additional strength on ground. Mookie Toys (Mookie), for the former’s 3D-animated series, The Jungle Book. According to the agreement, Mookie will stake to CAPL. The deal thus offers distribution syn- Book through have the toy licensing rights for The Jungle Book in the UK, This acquisition, the company ergies with Reliance Digicom, while DQE’s licensing Ireland and the Channel Islands through DQE’s licensing claims, will fit well into the overall leveraging Bollywood content from agent, CPLG. agent, CPLG. The agreement will allow Mookie to sell The business strategy of RBNL, leverag- Group companies like BIG Pictures, Jungle Book toy merchandise, which include wheeled bicy- ing synergies with its radio arm BIG BIG Music and Home Video. cles, tri-scooters, tricycles and play balls among others. FM, its intellectual property arm BIG RBNL’s intellectual property Live and its integrated sales offering business BIG Live, will also see syn- through BIG Connect. The acquisi- ergies with this channel while the Aidem Ventures has joined hands with tion will be done through RBNL’s company will be able to monetise eBus-Aidem> Singapore-based eBus Media Network to form a joint ven- wholly owned subsidiary, Reliance this channel through RBNL’s inte- ture (JV) that aims to offer a complete solution for digital Television. grated sales arm BIG Connect. distribution and management of television commercials (TVCs) to advertisers, agencies, media owners, content QUOTE OF THE FORTNIGHT producers and broadcasters. The new vertical will be known as eBus-Aidem. ‘‘Though reality shows fetch more avenues for revenue, it The group plans Prabhat Khabar> The Hindi daily, Prabhat Khabar, is is not easy to rely on reality a print run of set to launch its third edition from Bihar. The new edition will be introduced from Bhagalpur shortly. The group is tar- shows alone as everything is 50,000 copies, geting an initial print run of at least 50,000 copies, of which not about top line; bottom line of which the the subscription order for 30,000 copies has already been is important, too.’’ subscription for placed. It will serve Bhagalpur 30,000 copies has and areas including Khagaria, SUDHA NATRAJAN, PRESIDENT AND CEO, LINTAS MEDIA GROUP, ON THE IMPORTANCE OF REALITY SHOWS WHILE Purnia, Saharsa, Banka, Katihar, MAKING MEDIA PLANS, IN AFAQS! been placed. Munger and Madhepura.
8 afaqs! Reporter, February 1-15, 2011
LAY’S Sponsored by
ay’s, the potato chips brand The first phase includes three of PepsiCo India, has teaser campaigns which have been Lshifted focus to consumer on air for a while now. engagement programmes through The second phase comprises the scale engagement, rather than brand launch campaign, which includes a SAB TV> The family comedy channel from the MSM programmes. television commercial (TVC) and stable, SAB TV, is ready to change creative hands. For the The company has launched an an on-ground activation programme, past two and a half years creative agency Pickle Lintas innovative activation campaign to in which consumers can visit Lay’s was handling the channel’s creative duties. SAB and Pickle Lintas parted mutually and the agency will not attempt engage consumers through the mobile vans and booths, taste the to retain its previous position. Prior to Pickle, SAB was forthcoming ICC Cricket World flavours and later vote for their handled by Leo Burnett India. OMD India is the media Cup, which is slated to begin by the favourite flavour through an SMS agency for all channels within the MSM stable. middle of this month. to 9880298802, call 18002098802 In order to create an atmosphere or write to beafan@laysflavourcup. of competition and engage its com. CG Foods> The Nepal-based CG Foods is scouting for audience, the company has launched The second phase of the campaign a creative and a media agency in India. The company six flavours for the will be rolled out plans to promote its instant noodle brand, Wai Wai. The mega sports event. through outdoor, print company presently has a 70 per cent market share in the These flavours are: and digital media, a North-eastern states, Sikkim and West Bengal, while its Australia’s Herb ‘n’ page on Facebook share across India is about 14-15 per cent in the `1,200 Lime, South Africa’s and also a televison crore noodle market. The incumbent is its Nepal based Peri Peri Sauce, Sri commercial. in-house agency, V-Chitra. Lanka’s Sweet Onion The third and
ADVERTISING Sauce, England’s the last phase of the Grilled Cheese, West campaign will have 49 3M> The American conglomerate and owner of popular Indies’ Hot & Sweet winners who will have brands such as Scotch Brite, Post-It, Scotchgard and Chilli and New India’s The company the honour of walking Nexcare, 3M is on the lookout for a creative partner in Magic Masala. has launched the with the captains of India. The company plans to enter into a new product With this, Lay’s has the teams playing at category in the country. Currently, Grey India handles the also launched its ‘Be a campaign ‘Be each match during creative mandate for Scotch Brite and Post-It. fan’ campaign. a Fan’ to engage the tournament. Adds “We have gradu- its consumers Jaitly, “The winners >> ACCOUNT MOVEMENT ally realised that will also get the chance rather than a simple through the to watch the match > Scarecrow has won the creative mandate for consumer brand campaign, forthcoming ICC live and share their loans company Future Capital. The company is in the process scale engagement experiences on the of redefining the brand and expanding its product range. It is programmes such Cricket World Facebook page.” aggressively looking at the lending market with plans to launch as Select your Cup slated The trend started consumer loans. The agency will work on designing the revamped Flavour’, supported to begin this in 2008, with Lay’s look of the brand before breaking the mass campaign. The by other mediums, ‘Fight for your campaign is slated to be a mix of both ATL and BTL activities. help in attracting month. Flavour’ campaign more attention. For where consumers example, ‘Give Us Your Dillicious were asked to vote for a flavour of > RedWorks, Ogilvy’s global BTL creative and adaptation Flavour’ campaign, was highly their choice. The flavour which won division, has won the creative duties for the Chennai-based successful, receiving 1.3 million the maximum votes continued to mall, Ampa Skywalk. There is no incumbent per se; Lowe entries. Consumers are no longer be in the market. In 2009, Lay’s Lintas was involved with the mall’s launch campaign about a interested in watching a simple launched the ‘Give Us Your year ago. The development is the result of a multi-agency pitch brand story. They would rather be Dillicious Flavour’ campaign. Spread which also involved Law and Kenneth and Interface Communications. The upcoming a part of it in some way,” explains over three phases, the campaign, campaign will focus heavily on activation related communication as opposed to Ruchira Jaitly, EVP, Frito-Lay India. in its first phase, asked consumers mass media advertising. ‘Be a Fan’ campaign has been across the country to send in their launched in three phases and will entries between November 2009 and continue for 13 weeks. January 2010. > Infrastructure company DSC has awarded its creative duties to Lowe Lintas and its media duties to Karishma Initiative. It is present in roads, expressways, railways, urban infrastructure, power and real QUOTE OF THE FORTNIGHT estate. The company has executed several infrastructure projects including the Delhi-Gurgaon Expressway, the Barapullah Elevated ‘‘We can’t prevent any Road connecting the Games Village with Nehru Stadium for the competitor from ambushing. Commonwealth Games 2010 and the Kundli-Manesar Palwal Expressway. But if you focus on the consumer, what your brand is > G’Five Mobiles awarded its creative mandate to doing to serve the consumer Onads Communications and its media mandate to Span Communications. The account size is pegged at `100 and have a big idea, you will crore. While Onads would be responsible for the creative win most of the time.’’ conceptualisation and execution across mass media including BTL activities, Span would be responsible for the entire function of media planning and buying. The MARC PRITCHARD, GLOBAL MARKETING AND BRAND BUILDING OFFICER, P&G, ON CAMPAIGNS BEING HIJACKED campaign has already been rolled out in the electronic media and is soon expected to BY COMPETING BRANDS, IN THE ECONOMIC TIMES. take off in the print, OOH and digital media as well.
10 afaqs! Reporter, February 1-15, 2011 E-COMMERCE Survival of the Fittest About two dozen group buying sites are operating in India. Is there enough business or is it mostly hype. By Kapil Ohri
ast month, the US-based daily deals web- commission in India. Assuming that 15 per cent site Groupon.com, which caters to about average commission is earned on each coupon L50 million users worldwide, acquired the sale, the net amount of money earned by 20 web- Kolkata-based e-commerce portal named Sosasta. sites (together) would be `1.5 crore monthly. com. It will now revamp and re-launch the site This is definitely not a good net revenue figure soon. and must not be sufficient to cover the costs (of eBay.in, the prominent player in the e-com- human resources, marketing and site mainte- merce space, also ventured into the daily deals nance) of 20 companies. business and launched its group buying operations in Delhi and Mumbai regions. NO DIFFERENTIATION Thus, two more companies join the daily deals any of the deals websites offer similar sector in India, which is already overcrowded. Mdeals from the same retailers in the same localities. THE GROUP OF GROUP BUYING Guneet Singh, ex-co-founder, Dealsandyou ore than 20 daily deals or group buy- observes that, “The same merchant often gets fea- Ming websites or daily deals aggregators are tured on competitive sites within a fortnight, if not already active in the country, including Snapdeal, on the same day. I have noticed that Cafe Coffee Dealsandyou, Mydala, Taggle, Buzzintown, THE GROUP-BUYING CONCEPT Day was the deal on Taggle and Snapdeal.com on Koovs, Dailydeal, Dealivore, Khojguru, Thekha, group-buying or daily deals website presents the same day, and a deal on Blackberry phone, Scoopstr, Masthideals, Snatchdeals, Lootmore, A a huge ‘discount deal of the day’, everyday, on which was available on Dealsandyou, was made 30Sunday and Bindasbargain. lifestyle-related services, such as restaurants and hotel available on Snapdeal within a week.” Many more group buying sites are expected accommodations. The site works on the concept of to emerge soon. afaqs! Reporter has learnt hyper-local and collective bargaining. It usually presents SCALABILITY deals to its members in their nearby areas. Thus, differ- from reliable sources in the industry that some ent deals are offered to members based on the locations ven after so much of buzz, most of the daily prominent internet companies are finalising from where they log on to the site. Edeals websites have failed to build significant their plans to venture into the daily deals busi- traction or gain traffic leadership over its competi- ness in India. The discount deals are usually opened for certain dura- tion, except for Snapdeal.com which stands above tions. To avail a discount, members first have to express The fact that daily deals websites can be set up interest in the deal of the day. However, whether they the rest. easily will further fuel the increase in the number get the discount deal or not is a function of the number According to audience measurement website of such websites. “One can build the deals site of members who show their interest in the deal. The deal Vizisense, there was no huge difference in the within a few days with just `1 lakh,” says Spandan can be availed by members only when a specified num- number of unique users who visited Mydala (1.07 Jasmin Tolia, who co-founded the daily deals ber of members (critical mass) apply for it. lakh) and Bindasbargain (1.9 lakh) in December, website Mobstreet with his own money last year. 2010. Websites such as Snatchdeals and Dailydeals Readymade software packages (to create daily have not even got a lakh users in December. deal sites) are available online. Many web devel- in a single day are about 10,000, including mul- Even Dealsandyou, touted as a significant play- opment firms such as Agriya, Contussupport and tiple deals in multiple locations. Considering the er, was not much ahead of Buzzintown last month. G-antssoft have started selling the facility to build average price of each coupon (at `350), the gross While 11 lakh unique users visited Dealsandyou. websites such as Groupon in India. sales value or turnover achieved by the daily deals com, Buzzintown received 7.3 lakh unique users. The rapid rise in the number of daily deal sites industry is `35 lakh per day, bringing the monthly Snapdeal managed to get 40 lakh unique users in has created a lot of hype in the Internet space. gross coupon sales or turnover to about `10.5 December. However, this does not mean that everything is crore for 20 websites. Also, there are chances that the mentioned fine. As per the business model of daily deals web- websites are getting duplicate traffic since the type WHERE IS THE REVENUE? sites, they earn revenue from sales commissions of service offered by most of the daily deals sites is t is estimated that the combined number of on coupon sales. Most industry players charge Icoupons sold by about 20 daily deals websites 8-20 per cent of the total coupon value as sales >> SCRABBLE Playing it Smart With the recent television commercial for the extremely popular word-game, Scrabble, Mattel Toys finally looks at ATL communication. By Biprorshee Das
ove over Play- Chattopadhyay says that it’s Station, old school about having fun with words, Mstill rules! One will with the subtext being that have good reason to believe so, learning is fun with Scrabble. too, after Mattel Toys India “Long before television finally decided to take the coined the word ‘infotain- mainstream advertising route ment’, there was a board game recently, launching the first that provided infotainment - TVC for its popular board Scrabble. This delightful game game, Scrabble. improves children’s word While internationally, power without ever giving board games have received them a whiff of its educa- above the line exposure, it was tional value - making not just about time the practice was the children but their parents witnessed in India. happy, too,” he says. Conceptualised by Ogilvy “We had to make the film India, the TVC shows twin such that the kids find it fun brothers arriving late for their and the parents, who are the karate class. As the instruc- eventual buyers, see enough tor reprimands them, one reason to justify the expense,” says that he overslept and is says Nayak. instantly punished. The other The popularity of the game brother, portrayed as the can well be gauged as the cre- smarter one (and a Scrabble ative team cannot help but (From left) Mehta, Chattopadhyay, Nayak and Akhaury: playing mind games player), says he suffers from delve into their personal asso- ‘clinomania’. The instructor, who does not know TVC clearly communicates that smart kids play ciations with Scrabble. that the word means the desire to sleep more, Scrabble,” says Ajay Mehta, client services direc- “Scrabble as a game has stood the test of time. quickly asks him to rest. The message conveyed is tor, Ogilvy. Even in the era of ‘gaming’, it has relevance and that playing Scrabble makes one smarter. The film has been produced by Old School appeal. It is a classic in that sense and merits an ad “The learning was that Scrabble is not a self Films, led by Piyush Ragani. The creative team campaign of its own. I played Scrabble from a very starter game and does not feature very high among includes Sumanto Chattopadhyay, executive crea- early age. Maybe that is why I am in a job where I the kids’ favourites, unlike other board games. tive director, South Asia; Sukesh Kumar Nayak work with words today,” says Chattopadhyay. Therefore, the challenge was to position Scrabble and Heeral Akhaury, senior creative directors and as a fun game that also enhances vocabulary. The Ragini Singh, copywriter. >>
CLEARTRIP Reality Report Cleartrip focuses on the traveller’s purpose, rather than the packages. By Biprorshee Das
getaway is always welcome. purpose of travel. Over 100 films Whether it is a vacation or a were shot, which were shortlisted to Abusiness tour, a trip, which 80, and finally 40. breaks your routine, is a refreshing A comprehensive 75-second film, Over 100 films CREATIVE PURPOSE change. Behind every trip is a pur- a montage of the interviews broke pputuru says that the task pose. Online travel agency Cleartrip, initially, and currently a 45-second were shot across Ubefore the agency was to create in its campaign, explores just this: montage and around 20 films of 10 saliency of the brand in a catego- how every trip has a purpose. seconds each are on air. the country for this ry ruled by communication built In a segment in which commu- The creative team at Publicis around discounts. He says that the nication, more often than not, is just Capital behind the campaign campaign. idea was to take the higher ground promoting value holiday packages, includes Emmanuel Upputuru, Films, has directed the films. with the ‘every trip has a purpose’ discounts and contests, Cleartrip national creative director; creative Niraj Seth, chief marketing offic- insight and own it. chose to connect with the traveller directors Tanuja Goel and Vivek er, Cleatrip says, “We believe that “The idea occurred to me when and strengthen its mass positioning. Nair; Ayan Das, associate creative this campaign will speak directly to I was flying to Mumbai for the The TVC created by Publicis director and Seby John, copywriter. the hearts and minds of all travel- pitch presentation and looked at Capital features real travellers from Bauddhayan Mukherji, director lers. This concept is real, with real different places talking about their and founding member, Little Lamb people and real life experiences.” !>>
12 afaqs! Reporter, February 1-15, 2011
AUDI A8 L Adding Another Dimension Creativeland Asia bets high on the digital medium with the TVC for the luxury sedan. By Biprorshee Das
ommunication needs to go beyond dia- logue and become an experience, says CSajan Raj Kurup, founder and creative chairperson, Creativeland Asia. Staying true to this, the agency has created an engaging campaign in 3D for Audi’s new luxury sedan, the Audi A8 L. Not hiding its intention to be seen as an aspi- rational brand, the German luxury car maker is betting on a blend of aesthetics and technology, captured in the tagline for the campaign - ‘The Advanced State of Mind’ - coined by Creativeland Asia (CLA). The Audi A8 L film shows the protagonist tak- “We applied ated what it claims is India’s first 3D microsite for ing a deep, relaxing breath. Looking at something Audi A8 L, where users can further explore the car off-screen, he is soon swept off his feet and flung Maslow’s and interact with its details. mid-air, as a luxurious A8 L assembles around hierarchy of needs On the cards is a full 3D iPad application, as him. to reinterpret well as mobile versions of the site. The protagonist continues to be mesmerised Creativeland Asia has also designed a direct by every detail of the car that is shown in 3D. The the luxury car mailer inviting prospective customers to experi- assembled car gains mass and drops softly on the segment.” ence the car in full 3D on the web. The direct floor, as the man finally breathes out. The film SAJAN RAJ KURUP mailer consists of custom-made, high-quality ends with the tagline supered. Audi anaglyphic 3D glasses and a 3D car brochure. Kurup says, “The new Audi A8 L is, quite sim- The film and the web experience for the brand ply put, the pinnacle of automotive luxury. So, “To communicate will be further explored in showrooms on touch it stood to reason to turn to psychology to help screens and 3D screens. position the car. We applied Maslow’s hierarchy of the idea, what The film has been shot in London. The project needs to reinterpret the luxury car segment.” was needed, has been conceived and created by the agency and Maslow’s hierarchy of needs, a theory in psy- produced by Crocodile Films, in collaboration chology, is often portrayed in the shape of a above all else, with The Mill, London. pyramid, with the largest and lowest levels of was a ‘wow’ Kurup tells afaqs! Reporter that the deci- needs at the bottom, and the need for self-actuali- factor.” sion to take the 3D route for the campaign was sation at the top. born from the need to create a magical experi- SRISHTI SAWHNEY In addition to the film, the agency has also cre- $>>
<< "# “One of the insights was that We have tried to go beyond the usual Bhowmik says that these are excel- people tend to perceive the game as because the Scrabble playing audi- lent opportunities to engage with the something intellectual - something ence might not just be watching the consumer. The company also has Playing it Smart exclusive and not for the masses. The GECs or cartoons. We understand ongoing school contact programmes. “The more words you know, the fundamental connect we wanted to that. Hence, the fairly robust mix,” The media mandate for Mattel is smarter you get and this was a great focus on was that while the game is says Bhowmik. handled by Carat Media. way to demonstrate it. Being a moth- rooted in education, it is still about Besides the TVC, Mattel contin- er of two kids, it has always been a having fun with words and is not an ues to bet big on activation, believing THAT’S THE GOOD WORD! challenge to get them to learn new exclusive activity,” he adds. in not just raising awareness but also e asked a few experts on their words,” adds Akhaury. Adding to the creative team’s increasing engagement. Wthoughts about the strategy With Mattel’s mainline advertis- views, Bhowmik further states that In May 2010, Mattel Toys tied up and communication. While critical ing that has been primarily led by the communication, while being a with Barista Lavazza to launch the views were received, all agree that the its toys such as Barbie dolls and Hot idea is welcome and refreshing. Wheels, among others, Nayak says An impressed Cajetan Vaz, brand that a lot of credit also goes to the cli- Besides the TVC, Mattel continues to bet consultant, says, “It is a communica- ent, which was brave enough to take big on activation, as apart from raising tion well tuned from an execution the idea forward. point of view and a strategy very Rahul Bhowmik, head, market- awareness it also increases engagement. welcome.” ing, Mattel Toys India, says that Rajesh Sharma, planning head, back in 2003, when the international humble attempt at paying the game a first edition of Barista Lavazza Café Mumbai, TBWA India thinks that Scrabble was launched in India, the tribute, goes beyond merely appeal- Scrabble 2010. campaigns such as these were long company had little clue of what to ing to parents and children. The tournament took place across due in the country. “The marketers expect from the market. With television being the lead and the country, open to all patrons of the should have thought of this a long “There are the seven-year-olds the only medium for the campaign, store in the age group of 19-35 years. time before. But it is never too late learning to play the game and then, Mattel is leaving no stone unturned. Mattel had also tied up with book to start. However the TVC does not you have the Scrabble Association of “We are on close to 20 chan- stores such as Odyssey, Crossword, tell me much about the game,” he India, which has the older population nels - kids’, GECs, news channels, Landmark and Reliance TimeOut remarks. enjoying it, too,” says Bhowmik. lifestyle and even niche channels. for the event. [email protected]
14 afaqs! Reporter, February 1-15, 2011
HIPPO The Maternal Touch Hippo’s new Round-Round munchies variant continues with the thought of fighting hunger and spreading love - this time, however, with motherly care. By Biprorshee Das
he endearing Hippo is back. After fighting hunger, which it said was the root of all Tevil, it now continues its fight, showering motherly love. Launching the new variant of Parle Agro’s baked wheat snack, Hippo Round-Round munchies, the new television commercial carries forward Hippo’s trademark perspective. The snack variant is available in six regional fla- vours: Gujarat Mango Chutney, Punjab da Pickle, Goan Butter Garlic, Shillong Noodle Masala, Firangi Cheese ‘n’ Spice and Tanjore Sambhar. The film, conceptualised by Creativeland Asia, shows Hippo moving ahead in its philosophy, charming people with motherly care. “With this that his voice would do complete justice to the Hippo approaches soldiers and cheers them theme since it has this particular genuineness.” up, attends to a boy in the hospital, nursing, bath- communication, Kurup says that Hippo comes with a natural ing and putting him back to bed like his mother Hippo encourages quirk. He adds that there is a little bit of a social would, makes a foreign tourist who seems lost, feel snacking to be message in the Hippo commercials. at home - with a pack of Round-Round munchies. Says Kurup, “It is important. A brand must The film also features a sequence of mothers taken as a way stand for something. We wanted the brand to have from different regions, preparing munchies and to keep in touch a soul. Communication today must go beyond a handing them over to Hippo, who then sets off on dialogue and become an experience. We try to be the hunger-fighting expedition. with one’s roots.” consistent and create a connect with the consum- The background score of the film, titled, Maa, NADIA CHAUHAN ers in the market. The idea in the film had to be meri Maa, has been sung by Mohit Chauhan. The clutter-breaking and the insight, relevant.” song was originally featured in a Hindi film titled made food in India, and the universal truth about The brief was to create a new sub-brand. While Dasvidaniya and was sung by Kailash Kher. mother’s care and concern. It is blissful to watch working on it, the agency also came up with the The commercial has been released in more than and is really close to my heart.” ‘Round-Round’ name for the variant. “We could six languages. The film has been directed by Ram On the music used, Kurup says, “We recom- have called it Ping-Pong, but we kept it very basic, Madhvani and produced by Equinox Films. The posed the song with Mohit (Chauhan). We knew keeping in mind the shape of the snack and what creative team at Creativeland Asia includes Sajan Hippo would probably call it,” Kurup says. Raj Kurup, founder and creative chairperson, Commenting on the film, Nadia Chauhan, Vikram Gaikwad, Anu Joseph, Huzefa Kapadia Warm yet charming. joint managing director, Parle Agro says in a press and Maria Iqbal. statement, “With this communication, Hippo also Talking about the commercial, Kurup says, Funny, and not slapstick. encourages snacking to be taken as a way to keep “We decided to position the popular regional The agency used all the old in touch with one’s roots. Hippo, with its ‘food for flavours as maa ke haathon se bane flavours, rather thought’, not only tempts the Indian palate with than just doing one of those regional stereotypical tricks in the bag and yet its unique regional flavours but also strengthens numbers. This piece of communication is born out of the unconditional love we have for home- presented it afresh. %>>
<< "# Both the agency and the client value and you seek peace in small, this idea, what was needed above all agree that it is not volumes that are intrinsic details. else, was a ‘Wow’ factor.” Adding... being chased. “This is when the senses regain She further adds, “A truly inspi- The priority is to build aspiration their lost powers after years of mate- rational experience to justify the ence, mixing technology and the among consumers and grow Audi rialistic pursuit. For the Audi A8 campaign title; and true to Audi’s “advanced state of mind”. brand aura. L buyer, it is the state where he is progressive outlook, we decided to Interestingly, the campaign will Michael Perschke, director, the centre, where his senses open create the world’s first fully 3D inte- not be led by television but will bet Audi India says, “We are happy and he finds pleasure in the little grated campaign.” big on digital. by this positioning strategy from details,” adds Perschke. Keeping in mind recent commu- “We are not investing much Creativeland. Self-actualisation is an Adding to this, Srishti Sawhney, nication, one finds advertising in the on television. We are going with advanced state of mind, where you head, marketing communications, category getting increasingly chal- any medium that builds the expe- feel that mundane things hold little Audi India says, “To communicate lenging and innovative, with both rience. This is what you call agencies and clients constantly push- ‘truly integrated’. The evolved Both the agency and the client agree that ing the envelope. consumer today anyway spends “It is innovation not for the heck little time watching television the priority is to build aspiration among of it, but it’s all about being relevant- and is found more in the digital ly innovative,” Kurup says. space,” explains Kurup. consumers and the Audi brand aura. [email protected]
16 afaqs! Reporter, February 1-15, 2011
MUDRA GROUP An Eloquent Experience The ‘silent’ video was released across all BIG Cinemas on Republic Day. By Ashwini Gangal
n the occasion of India’s He goes on to explain that if 61st Republic Day, the we, as a nation, do not respect OMudra Group created a and cherish our cultural, ethnic new video, which is a silent rendi- and religious diversity, it can play tion of India’s National Anthem, the role of a separatist force and interpreted through sign language. divide us. Pawar reiterates that it Released on January 26, the video is through such a subject that the is being aired across screens in film intends to convey the spirit of all the BIG Cinemas - a division national unity. of Reliance MediaWorks, before a Posters will be put up outside film commences. the theatres as well. The posters The presentation is a unique have been designed and scripted one, as it has been entirely shot in sign language. by Pawar. The message will be conveyed through Children with hearing and speech disabilities have digital space, as well as social media platforms acted in it, sending out the message that despite including Facebook, where the video can be seen, impairment, one has the right to sing the National giving viewers the opportunity to discuss and Anthem in his or her own special way. share their ideas on the subject. The film will also ‘Patriotism knows no language’, is the central be played on select television channels. theme of the film. Directed by Amit Sharma These initiatives are part of phase I. It promises and produced by Chrome Pictures, the film has to be a long-term initiative. The entire campaign, special kids present the National Anthem in sign will be spread over a period of time. language and through gestures. Credit for music Not featuring professional actors in the film goes to Micu Patel. The post-production has been was a conscious decision, says Sharma. “What executed by Reliance Mediaworks. FOTOCORP appealed to me the most was the challenge this The film was shot in Mumbai’s Don Bosco (Left) Pawar and Sharma: crafting new ideas idea posed in front of me as a film maker. It School and features nearly 500 children, from needed to be handled very sensitively. I went and eight special schools. The schools held rehears- creative officer, Mudra Group, says that the film met these special kids, who have been featured in als for nine days before leading to the final shoot. is an attempt to help the citizens of India feel a bit the video and was really touched by the spirit they Sangeeta Gala, a mute training and lip reading spe- differently about patriotism and unity this year. showed,” says he. cialist teacher, taught the children how to express He says, it is a humble request to be united, with- Commenting on the initiative, Anil Arjun, the National Anthem in sign language. out laying down any conditions. “The National chief executive officer, Reliance MediaWorks, Currently, the video is being aired in all BIG Anthem is played in theatres before every movie. says, “The silent National Anthem is an evoca- Cinemas in Maharashtra. Over the next week Our idea was to use the anthem to make people do tive and moving expression on patriotism and we it will be released across all 260 screens nation- more than just stand and sing. We want to get our hope that the BIG Cinemas’ patrons across India wide, following which it will be released on BIG TG, comprising all Indians to reflect upon their and the globe would be able to identify with this Cinemas overseas for the benefit of NRIs. patriotic sentiments and their love for the nation,” unique composition.” Explaining the concept, Bobby Pawar, chief says Pawar. [email protected]
<< "# $ and yet presented them in a refresh- stronger. Approving the insight, he personality. Makes me wonder what ing manner, opine creative experts, says, “That everyone loves mom- they’ll do next,” he adds. who put their stamp of approval on made food is true - for instance, Brijesh Jacob, managing partner, The Maternal... the film. the situations shown like that of the White Canvas, is quite impressed Shivanand Mohanty, nation- army jawans, when one would miss as well. “After a long time, some its position as the solution for both al creative director, Dentsu or crave for mom’s food the most. real good work,” he exclaims. “It is hunger and its consequences.” Communications is of the view that Overall, the effect is pleasant and interesting and a very different take The television campaign will be there are a lot of things that work for gives good vibes.” on the whole idea of Maa ke haath, supported by extensive use of the the film. Says he, “Cute. Noticeable. “Well, it is trying hard to be dif- an idea that has been tried before by digital medium and on-ground activ- other brands. It is a position most ities that have been typical of the packaged food items would want to brand. The television campaign is being take. I have had the product. It tasted The social media space will be supported by extensive use of the digital yum! And, this take has left a nice widely used, while a part of the taste in the mouth (pun intended). It on-ground activities will encourage medium and on-ground activities that is warm. It is also fun. Not the usual sampling of the product across malls, definition of fun that we are used to. done by mothers instead of young- have been typical of the brand. Not slapstick. Not a spoof. This one sters. The media duties of the brand is memorable. The song adds to the are being handled by Optimum Makes you smile. Many things are ferent, isn’t it? No celebrities, no charm,” he adds. Media Direction. right about the execution - the cast- mouth watering preparation shots, Jacob, however, misses the earlier ing, the acting, the music and the not too much time explaining why idea of hunger being the root of all THE RIGHT FLAVOURS lyrics. The situations are quirky in an this is like ‘mom-made’ (the last evil. “I would have loved to see that arm yet charming. Funny and appealing way.” point not so much in its favour, idea being further developed. That Wnot slapstick. Creativeland Asia However, he adds that the story of though). However, they have got a was a phenomenal take,” he says. has used all the old tricks in the bag ‘mom-made’ could have been much great brand name and an eccentric [email protected]
18 afaqs! Reporter, February 1-15, 2011
TATA NANO The Happiness Factor Following the launch film that announced the big arrival of the small Nano, three more TVCs, which position the Nano as the ideal replacement for two-wheelers, hit the screens recently. By Ashwini Gangal
fter breaking its much talked about launch created by Rediffusion Y&R. The creative team reach out and seek feedback from customers are film, Tata Nano recently rolled out three comprises Minakshi Achan, chief creative offic- being held. This is being done especially for those Anew TV commercials. The tagline in this er; Tina Sachdev and Chraneeta Maan, creative potential customers who’re diffident about visiting campaign reads: Tata Nano - Khushiyon ki chabi. directors. car showrooms. The launch film, shot in a heritage town called The production house is Equinox and the films In addition to the existing 585 regular sales out- Paragpur in Himachal Pradesh, depicts the senti- have been directed by Ram Madhvani. lets (including showrooms and dealership outlets), ments of anticipation and joy surrounding the Shekhar More is the art director. Credit for 289 special ‘Nano Access Points’ have been set up arrival of the Nano into a family. music goes to music director Rajat Dholakia, while in tier 2 and tier 3 towns. The ad ends on a classic Indian note as the little the voiceover is by Aamir Bashir. “These access points don’t intimidate our cus- girl is shown putting some of her kajal onto the car “The brief given to the agency was to speak the tomers and help override the mental block against to ward off the evil eye. language of the consumers, while highlighting the typical showrooms. Also the executives at these While the launch film centred on bringing product’s features including space, manoeuvrabil- outlets speak the local language,” explains the Tata home khushiyan, the three recent films are targeted ity, performance, mileage, safety and durability,” Motors spokesperson.
at scooter owners and convey the advantages of There are 585 regular sales DOES IT BRING HAPPINESS? driving around in a car. he ads seem to have been received fairly well All four films evidently target people belonging outlets and 289 special Tby industry professionals for varied reasons. to tier II and tier III towns - people who’re either Shweta Khosla, planning director, Grey, says, looking to replace their two-wheelers with a car, Nano Access Points in “Before the advertising campaign was launched, or have no private transportation and thus aspire tier II and tier III towns. we wondered how the people’s car will pull itself to buy their first car. The campaign is primarily out of the trap. Would it ever be aspirational to targeted at families for whom owning a car is a informs a spokesperson at Tata Motors. middle class India?” dream - while it partly looks to stir those who want Besides TV, the campaign is using print, digital Answering her own question, she says, “The to buy a second car. and radio. communication turned all the questions and Tata Motors utilised both qualitative and quan- BTL (below-the-line) efforts form a major part titative research for this campaign, which has been of the campaign as well. Several initiatives that $>>
<< "# MARKETER SPEAK he campaign which is an attempt Tto reach out as a mass brand Reality Report is being extended across multiple the people around me in the flight. media like television, online chan- Everybody probably had a differ- nels and outdoor. ent reason for his or her travel. A Seth says that on joining the boarding pass just states how the company a few months back, he trip is from point A to B, but behind understood how the category has not every trip is a purpose. A travel explored strategic campaigning.
agency always asks the ‘how’s and SUSHIL KUMAR “People want more from a travel ‘when’s. No one really asks why,” (From left) Upputuru, Mukherji and Seth: highlighting the purpose agency. Hence, we made something says Upputuru. simple,” says Seth. Upputuru says that the risks that gave birth to the concept of what With the help of an event manage- The campaign is banking heavily behind creating the campaign were he calls a ‘live film’. “We knew that ment company, kiosks were set up in on the digital medium with an exclu- aplenty with no planned script, no the idea would make the travel agen- different locations in the country like sive microsite, where travellers can costumes or actors, and where the cy a bit more sensitive to the needs Kolkata, Kerala and Mumbai among share nuggets from their trips. “It is team had no control over how the of a traveller. The meeting helped us others. always easier to engage on the online interviewees would react. crack the form the idea should take,” With the assistant director medium. While we have done mass he says. ‘recruiting’, Mukherji interviewed campaigns before, this time the scale DIRECTOR’S CUT Mukherji adds that attention had the tourists acros the country along is much wider with a large customer ukherji says that it was a meet- to be paid to how not to make the with the director of photography base,” Seth says. Ming with Upputuru and Goel filming look like an actual shoot. Surjodeep Ghosh. [email protected]
20 afaqs! Reporter, February 1-15, 2011
PHOTON PLUS &'()*) TATA Plug and Play Tata Teleservices comes up with a hard-to-miss innovation. By Surina Sayal owering the business has been ing that houses so many SMEs.” given a new meaning with Tata Bhattacharyya adds that he had PPhoton Plus’ new outdoor been thinking about such an innova- campaign. tion for the past three-four years. It Tata Photon Plus, from Tata was challenging due to the multiple Teleservices, that provides a plug- permissions that the agency had to in, on the move wireless high speed get from the building, the society and broadband internet, is being pro- the corporation, before the execu- moted in an all-new style campaign tion. The backlit innovation is built Down the conceptualised and designed by the around an iron frame and weighs brand’s outdoor agency, Milestone about 100 kg. Brandcom. Hanoz Patel, founder and man- Memory Lane While cut-out kiosks in the shape aging partner, Milestone Brandcom, of the plug-in internet USB were adds, “OOH (out-of-home) as a FOTOCORP
very little moment in her three-decade long career has been significant enough to make her the person she is today, insists Lynn de Souza, Echairperson and chief executive officer, Lintas Media Group. The agency I like to believe that every moment in my life is a defining one. It is not the big, but the little things that make you. They cumulatively cre- has literally ate who you are, just like a beautiful string of pearls. During my MBA course at the Jamnalal Bajaj Institute of Management ‘plugged’ the Studies, professors Tarun Gupta and Vinita Bali advised me to get into advertising. Guest speaker, Roda Mehta, also fascinated me. After pass- device into a ing out in 1983, I joined Roda, at Ogilvy. There was very little media commercial planning then. In fact, we started it. Roda taught us the science of media and numbers. building, in My next destination was Trikaya (now Grey India), then a small agency, yet different from the pack. It encouraged you to be outstanding Mumbai. at whatever you did. At Trikaya, I was sent abroad for training where I learnt the concept of media buying. On returning to India I initiated it here. It was a first in India. Sam Balsara also started the same but at the level of a business professional. I was just a practitioner. created earlier, this time, the agency medium provides enormous pos- We went to Johnson & Johnson and told them that we were going has literally ‘plugged’ the device into sibilities and our goal is to create to consolidate all its buying and will do a good job. Lintas was the other a commercial building, Crystal Plaza never before innovations which agency on the account, but we bagged the business. We were like a small in Andheri, Mumbai - which houses add to a brand’s core objective - kid on the block, saying, “We will show you”. That was great fun and more than 200 SMEs (small and growth, freshness and ability to also a turning point for the industry. medium enterprises). The innova- engage the audience and thereby In 1995, I joined Lintas. The job was same, to set up Initiative Media, tion makes it look as if the building deliver impact. Through this inno- which was launched on August 16, 1995. A few years later, I took a and the companies situated in it, vation, the medium delivered all sabbatical from media to study veterinary nursing in Australia. After are powered by the larger than life the objectives.” returning, I worked in integrated marketing at Lintas. After a while, Tata Photon Plus gadget. The agency Tata Photon Plus is available in 2003, when I returned to media planning, we had lost our top three created a backlit Tata Photon Plus in areas such as Delhi, Kolkata, accounts of LG, Britannia and ICICI Prudential. That was really defin- device that stands 17 ft x 7 ft and Mumbai, Chennai, Jodhpur, Patna, ing because we went ahead to try and get additional businesses. We got attached this to the facade of the Bengaluru, Hyderabad, Jaipur, the entire Bajaj and Maruti businesses. We used the losses to review our building, on the fifth floor of the sev- Dehradun, Shimla and the circles of product and re-crafted the agency. en-storied structure. The building is Jammu and Kashmir and the North- Last year, IPG asked me to set up a women’s network for IPG situated close to a traffic signal giving eastern states including Assam. agencies in India. We did, branding it ‘Equal and Opposite’. We try to it a higher visibility. Additionally, Shailesh Powale, deputy general get men understand women better, and to bring out the best in each due to its dimensions and the height manager, marketing, Tata Indicom, other, in the agencies and hopefully, in the industry as well. Ours is a that it has been set up at, it has high says, “Photon Plus is our flagship male-dominated industry. As vice-president of the AAAI, and being a visibility and after dark, the backlit product and we were looking for the woman, I hope to make a difference as women infuse a different set of device lights up brightly with a blue brand attributes to come alive with values and behaviour. We - the women - play as a team. light blinking at its end - just like it the use of the medium. What could Some of my colleagues who inspired me are Josy Paul at Ogilvy does when the device is connected to be a better medium than OOH? and Christopher D’Rozario at Trikaya. Piyush Pandey has been an laptops and desktops. Milestone Brandcom came out inspiration because he is so humane. He epitomises creativity and Nabendu Bhattacharyya, founder with a relevant new thought and we excellence but never forgets to be in touch with reality. The person and managing director, Milestone encouraged our agency to explore the who made the biggest impact in my life would be Ravi Gupta (found- Brandcom, says, “With 3G coming medium to its fullest potential.” er, Trikaya). He died too young. It helps when in your late 20s, you in and higher internet speed is being As a part of the promotion, the are trying to define yourself, and a man like him comes along and just offered, Tata Indicom wanted to pro- Tata Indicom SME team is also lets you be. You are in a structured environment but he lets you do mote its product that now offers carrying out a promotion inside what you want, make your own mistakes and learn. Very few people speeds of up to 3.1 Mbps. The idea the building as well as around the are like that. behind this was simply to show that Andheri West area. As told to Biprorshee Das Tata Photon Plus powers this build- [email protected]
22 afaqs! Reporter, February 1-15, 2011
HINDUSTAN TIMES Switching off the Idiot Box Hindustan Times, Mumbai initiates a drive to encourage Mumbaikars to shun their television sets and take on other interesting activities on that day. News Bureau
umbaikars are being day, ranging from free helicop- encouraged not to be just ter rides over the city to painting Mcouch potatoes, but to do competitions for school children, something meaningful. Hindustan exclusive discount deals with about Times launched a campaign to 100 restaurants in the city, laser and promote the cause. They declared fireworks shows, entertainment January 29 as the ‘No TV Day’ activities, heritage rides in south and kick-started a campaign that Mumbai, and many other interest- aimed to build awareness about the ing activities. D-Day. It also planned to reach out to The tagline of the campaign was 200 schools across the city and ask ‘Switch on Mumbai, Switch off children and their parents for the TV’. Mumbaikars are always rushing ‘No TV day’. The group aimed to either work or home. It is a city to reach out to about 4 lakh peo- where you spend more time with ple through this activity. It is also local train commuters than with organising painting competitions family, where socialising happens on social media in 50 schools. websites, children spend more time cramming at “The group Ajay Dang, marketing head (West and South), coaching classes, and tourist attractions are rarely now plans to Hindustan Times, said, “We want to celebrate enjoyed. It is a city where compromises made on January 29 as a day to explore and enjoy the sights time spent with near and dear ones are the rule make Mumbai’s and pleasures that Mumbai offers. A day when we rather than the exception. first ever ‘No are encouraging Mumbaikars to create their own The campaign aimed to instigate the city dwell- special day.” Now, the daily also intend to make ers to switch off their television sets and do Television Day’ a Mumbai’s first ever ‘No Television Day’ a yearly something worthwhile and memorable. In order yearly affair.” affair. HT is in talks with several government to encourage more people to take up the cause, AJAY DANG agencies and has also tied up with other brands. HT Mumbai lined up a host of activities for that [email protected]
<< "# for many daily deals websites. It will is not as easy a market as they had SURVIVAL OF THE FITTEST become difficult for them to sustain expected it to be in its earlier days. o how many of the daily deals Survival... in the low revenue situation in the Also, things are not very well for Ssites would be able to stay alive? long run, unless they manage to get many group buying sites.” Says Anurag Gupta, managing direc- almost the same. funding or have deep pockets.” He further adds, “They are facing tor, DGM Media, “I do not feel all Tolia adds, “It is easy to set up a In case of non-family funded issues related to low sales margins, the sites will survive. There will be a daily deals site but very difficult to companies. or where the owner of attrition of sales force and unhappy consolidation in group buying space scale it up on a day-to-day basis.” the site does not have his own money merchants. With such a situation, for sure.” He further adds, “One can set to support the venture (which may investors will not like to lock their DGM Media is an online mar- up the deals site and also manage be the case with a few of these sites), money in these ventures.” keting firm which deals in affiliate, to get deals from local merchants if other sources of funding may be Says a venture investor, “Perhaps search and display advertising. one hires four-five people in a city. required. unknown and new players will not He further adds, “I feel there will However, it is not that simple for Fundamentally, venture investors receive funding easily, but some be space for more than one player all daily deals sites to build a strong like to invest in projects which are prominent deals sites could get the to grow in this business. One player database and get local customers who will not win it all. It will be like the will actually visit and buy deals from online travel or job business, where the site.” It will be interesting to watch how big three-four players have significant Tolia closed the daily deals site group buying sites scale up and how small market shares.” named Mobstreet.in in December, It will be interesting to watch how after running it for 10 months, players survive in the future. big group buying sites scale up and because of scalability issues. how small players save themselves in unique, scalable and can earn them next level of funding by venture the future. THE SURVIVAL PUZZLE significant profits. Considering this investors if they manage to scale up Will they innovate and dif- n this scenario, when the group fact, it seems that getting funds will together with profitability.” ferentiate their services to sustain Ibuying space is already overcrowd- not be an easy task for daily deals Some websites which are already themselves in the long run? Will ed with sites operating on low sales websites. “The propensity to invest funded are Snapdeal (by NEA- they leverage the mobile platform, and thin margins, how many of them in group buying sites is now going IndoUS Ventures), Taggle ($8.75 where they could find a bigger user will manage to survive for long? down with each passing day,” says million by Battery Ventures) and base? Or, will deal sites scout for Says Kiran Gopinath, founder Kunal Bahl, chief executive officer, Greylock Partners. Mydala is funded alternative revenue streams such as and chief executive officer, Ozone Snapdeal. by private equity veterans Ajay Relan advertising to earn profits and scale Media, “If the same situation contin- He elucidates, “Venture investors and Jayanta Basu. Dealsandyou is business? ues, it may turn out to be a bubble have now realised that group buying backed by Group Buying Global. [email protected]
24 afaqs! Reporter, February 1-15, 2011
New campaigns across television, print, out-of-home and digital media TELEVISION
CASTROL COCORAJ COCONUT OIL ICICI PRUDENTIAL LIFE INSURANCE Launching Castrol’s ICC World Cup campaign is the Castrol The campaign tries to re-establish the Cocoraj brand Featuring Amitabh Bachchan, the campaign talks about life ‘World Cup Ka Hero’ promotion featuring Sachin Tendulkar. promise of ‘Trust’. The brand endorsed by Krushnaa Patil, insurance as an important requirement to help secure the the youngest Indian woman to climb Mt Everest, conveys the long-term needs of the people and help them enjoy life better. Creative Agency: Ogilvy India thought Naye India ka naya vishwas. National Creative Director: Abhijit Avasthi Creative Directors: Sameer Sojwal, Amitabh Agnihotri Creative Agency: Lowe Lintas Creative Controller: Yogesh Pradhan Chief Creative Officer and Film Director: R Balki Senior Art Director: Swapnil Kambli Creative Agency: Purple Spinach Communications National Creative Director: Amer Jaleel Film Director: Bappaditya Roy Film Director: Ginu John Creative Team: Anaam Mishra, Ateet Shroff, Abhishek Production House: Bappaditya Roy Pictures Production House: Full Circle Communications Dey and Neeraj Singh PRINT
AIRCEL LOOP The campaign MOBILE announces Launching its the Mobile Number partnership Portability of Aircel and campaign, Facebook Loop Mobile introducing also introduces Voice Status the Network Updates, Challenge which enables a user to update his/her status on the where the AMUL BUTTER website through Aircel mobile in his/her own recorded voice service provider Continuing with its own whacky take on recent events that even without accessing the internet. promises to have been in the news, this particular creative is a humorous compensate subscribers facing a call drop problem. dig at the IPL auctions where cricketer Sourav Ganguly found no takers. Creative Agency: Dentsu Communications Client: Aircel India Creative Agency: TBWA India Creative Agency: daCunha Communications Creative Head: Shivanand Mohanty Creative Directors: Rahul Ghosh and Siddharth Deo Creative Director: Rahul daCunha Copywriter: Pritha Ghosh Copywriter: Ritadrata Saha Writer: Manish Jhaveri Art: Niladri Das Art Director: Prashant Bhor Illustrator: Jayant Rane OOH DIGITAL
UTV ACTION To mark its first year, the dubbed-action movie channel UTV Action has used larger than life cut- outs of superheroes across street poles and hoardings. BHARATMATRIMONY The campaign is Men can visit Biwihotohaisi.com and select their ‘virtual to promote its Big GE wife’ from a list, where each has a unique character and Bang property on the The diversified technology, media and financial services style of speaking and thus gives the user a feel of being channel which will air company’s campaign focuses on ‘imagination, ecomagination married to her. superhero-movies. and healthymagination’. The idea is to showcase the company as a local partner focused on the growth and Creative Agency: Webchutney development of India, ‘here and now’. Creative Director: Nishi Kant OOH Agency: OAP Exposure: Delhi, Mumbai, Bengaluru and Hyderabad Art Director: Asha Edwin Exposure: Mumbai and Delhi OOH Agency: Media Circle Copywriters: Vanlal Ruatkima and Abbas Zaidi
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26 afaqs! Reporter, February 1-15, 2011
Is the Concept of a Second Agency Gradually Becoming Redundant? In the recent past several second agencies have either shut down operations or been reduced to a notional presence. Is the idea itself becoming obsolete? By Devina Joshi
,&,.,., )(+, ,), , ,-&.+,& ,./,-,. Joint Managing Director, Parle Agro ED & ECO, Mumbai, Draftfcb+Ulka Chairman & CCO, Contract Advertising NCD, Ogilvy India FOTOCORP FOTOCORP FOTOCORP THE NOTION OF A AS A CONCEPT IF WE WERE TO FOCUS I DON’T BELIEVE THAT SECOND AGENCY IS SECOND AGENCIES ON ADVERTISING AS AN THE CONCEPT OF ALREADY OBSOLETE. THE ARE ALIVE AND ART FORM, WHICH IT A SECOND AGENCY CONCEPT IS CLEARLY AN WELL. THE ‘HOLDING MOST DEFINITELY IS, IS BECOMING ADMINISTRATIVE MOVE COMPANY’ HAS THEN I WOULD TEND REDUNDANT. ANY ON THE PART OF THE BECOME THE MOTHER TO DISAGREE WITH THE AGENCY - BE IT THE PARENT AGENCY, WHEN OR THE FIRST AGENCY BELIEF THAT SECOND FIRST OR SECOND OR approached by conflicting while second agencies (set up agencies are conflict-parking third - will perish or thrive based with a clear purpose) have also solely on merit. If the agency can brands. Thus, most second managed to grow and thrive. set-ups. A second agency is satisfy its clients’ strategic and agencies have very few busi- What is in question is the an ‘agency’ first and a ‘second creative needs there is absolutely nesses as they’re, more often ‘quick fix’ model of a second agency’ later. no reason for it to not grow. than not, brought in just for agency set up to handle con- If the agency must have any There are many examples flicting businesses. Unless the of second agencies flourishing that one conflicting brand. ‘second’ agency has a ‘first’ success at all, it’s important to over the years. With the Indian Hence, second agencies end agency mindset it has no place in establish its soul and identity. economy rocketing, over the next up with very limited portfo- today’s market place. It’s important to give a mean- few years, many more players lios. The second agency has to ing to its existence at a deeper are going to come into each cat- have its DNA in place, somewhat egory and more categories will Often, the second agency similar to that of the first agency. level than just monetary be created. The need to handle in question ends up getting It has to have the managerial gains from strategic business conflict will be a reality which will pegged as the ‘cheaper’ alter- depth, the talent pool, the pro- alignments. No agency with further necessitate the creation native for the brand. In my cesses, the tools and should be a talented bunch of people of a second agency. able to benefit from the first As long as there is a clarity of opinion second agencies can’t agency’s investments in financial should have to get relegated purpose, great leadership at the do justice to big brands that controls, IT, HR systems and to a little corner and have to helm, passionate people in the have a strong plan and vision the like. So if the second agency constantly look up to the big- corridors and enough empower- for the future. We have never can think like a first agency, but ger agency because they are ment given to them, I see no in a much more agile fashion, reason for second agencies to believed in working with a then the market for it will always bigger. not grow. second agency and will never exist. No venture can be truly do in the future as well. successful if people just keep their sight on the end; it’s important to concentrate on the means.
28 afaqs! Reporter, February 1-15, 2011 A heavy growth performance …that is in step with Bihar’s resurgence.
30 14 12.04 12 20 10 10 8
0 6 19 -13 -10 4
2 -20 -32
-0.3 0 -30 -1.4 -2 -40 -4
Absolute Growth in Bihar 2010 Q1-Q3 %age growth
Growing at a scorching pace of 12% between 2010 Q1 & Q3, Prabhat Khabar added the largest number of new readers in Rest of Bihar. Whereas the market leader has maintained a negative growth here, losing 13,000 readers in the same period.
Is there a need to tell you which daily’s popularity is on the fastest rise-ever?
Source: IRS 2010 Q1-Q3, Bihar SPECIAL INVESTMENT REGIONS
The state with the higher per capita income than the national average is surely a lucrative market for the players in consumer electronics segment. With Gujarat bracing for improved investment climate, the market is all set to turn exciting.
have more of their population living in cities than in villages.
How is Gujarat important as a consumer electronics market? Gujarat is among the most prosperous states in India It has the highest GDP growth years ending March’09 In 2008-09, the per cap- ita income in Gujarat was `45,773 as against the nation- al average of `37,490 Gujarat has 37.36 per cent urban population versus 27.78 per cent in India Ahmedabad is among the top 10 cities in terms of GDP Surat and Ahmedabad are amongst the ten most popu- lous cities in the country
TOP TELECOM PLAYERS IN
n IT enabled service indus- in 2008-09, the IT sector cur- end of September 2010 from GUJARAT try, India has shown a rently employing 2.2 million 671.69 million in Jun-10, reg- Player Services Iwhopping growth of over professionals directly and anoth- istering a sequential growth of started 600 per cent from $50 million er 8 million people indirectly 7.68 per cent over the previous Vodafone Yes in 1999 to around $2.5 billion accounts for over 5 per cent of quarter. Idea Cellular Yes in 2002. GDP. McKinsey projects the next The Indian information tech- A majority of the Fortune 500 20 years will witness an urban BSNL Yes nology industry has continued and Global 2,000 corporations transformation, the scale and Bharti Yes to perform its role as the most speed of which has not hap- Aircel Yes consistent growth driver for and it is the premier destination pened anywhere in the world Videocon Yes the economy. Service, software for the global sourcing of IT or except in China. Unitech Yes exports and BPO remain the Urbanisation will spread out Etisalat Yes mainstay of the sector. Over the of the global market in offshore across India, impacting almost Loop Yet to start IT services and garnering 35 per # % (IT enabled services) industry ! " # Indian history, the nation will Sistema Shyam Yet to start has grown at a remarkable pace. Similarly, the wireless sub- &