Bright Horizons Family Solutions and Lifecare: Work/Life Balance and Caregiving Support August 27, 2020

BRIGHT HORIZONS FAMILY SOLUTIONS AND LIFECARE: WORK/LIFE BALANCE AND CAREGIVING SUPPORT AUGUST 27, 2020

Replay link (passcode: MMCwebcast): https://engage.vevent.com/rt/mmc/index.jsp?seid=7150 Bright Horizons School Year Supports Understanding all that you have to help care for loved ones Bright Horizons Agenda

. Your Bright Horizons Benefits . Enhanced Family Supports . Back-Up Care • Benefit Details • Accessing Back-Up Care . Family Resources

Today’s Presenter: Lyndzie Kinnings Director, Client Relations

Real solutions that provide support when and where you need them

Enhanced Family Supports Back-Up Care Access to an online database of potential Alternative care arrangements when yours fall caregivers for your regular care needs: nannies, through –for your children or your adult/elders babysitters, pet care, housekeeping, and more

Sitters, nannies and more Nanny Placement Service Unlimited free access to a nationwide High touch support in finding a search platform of sitters, nannies, vetted full time nanny dog walkers, housekeepers and more

Child care priority and discounts Learning Pods Waitlist preference at Bright Horizons Find an educator to support the centers – and discounts at many academic needs of your learning network partners pod

Tutoring and test prep Elder care planning resources Exclusive discounts on tutoring Objective guidance for services for children of all ages caregiving, legal, and financial concerns

Go To: clients.brighthorizons.com/mmc

Look for: Bright Horizons Enhanced Family Supports

Go To: clients.brighthorizons.com/mmc Look for: Get a Spot in a Quality Child Care Center

Waitlist Priority at Bright Horizons . Priority on the waitlist . Over 400 locations . Registration fee credit

Tuition Discounts at Network Centers . Up to 10% discount on full-time care . Over 2,500 participating centers . School age care options . Registration Fee Credit

Go To: clients.brighthorizons.com/mmc Look for: Search for Sitters, Nannies & Housekeepers

Quickly List a Care Need

. Everyday and ‘date night care’ options . Find caregivers who can assist with virtual learning and homework help . Virtual sitting options available . View experience and education . Check availability and rates

Cost Saving Discounts

. Free membership to Sittercity . Get free background checks

Go To: clients.brighthorizons.com/mmc Look for: Access Nanny Placement Services

High-Touch Support; Personalized Care

. Personalized help from a local nanny agency with selecting a nanny that will match your family’s specific needs . Choose from a caregiver-focused placement or a nanny who is also trained as a learning coach to assist with remote learning . Discounted placement fees ($300 credit) and 10% discount on hourly nanny rates

Go To: clients.brighthorizons.com/mmc Look for: Get Academic & Virtual Learning Support Look for: Access Premium Tutoring and Test Prep

Academic Learning Support through Varsity Tutors

. 20% off hourly rates for private or small group academic support and individual classes . 20% off academic and enrichment packages

Premium Tutoring through Revolution Prep

. 20% off hourly rates for private or small group tutoring . 20% off private test prep . 33% off and first month free for Adventure Math

Go To: clients.brighthorizons.com/mmc Look for: Get Digital Learning for Preschool

At Home Learning from MarcoPolo Learning

. Award-winning early education learning app for children ages 3-7 . Teaches STEAM and literacy through hundred of games and videos . 20% off monthly memberships . 50% off annual memberships

Go To: clients.brighthorizons.com/mmc Look for: Create a Learning Pod

Support for Small Group Learning

. Utilize Sittercity for help in finding a caregiver who can support virtual schoolwork for one child or a ‘pod’ of children . Post a job or search for a caregiver who can assist with leading a learning pod, homework help, and tutoring . Easily see caregiver profiles that describe their skills and qualifications . Enjoy free membership to Sittercity and free background check

A source of care for your family, when you need it most:

Planned Unplanned

Child has school vacation Nanny called in sick Gaps between summer Parent needs help in camp and school another state Regular caregiver on Regular caregiver quit vacation School snow day Teacher in-service days Elder relative is injured Business travel Stay at home spouse Spouse recovering from in unavailable injury or illness Respite care for a parent

. Nationwide network o Infants through school-age care o Hours that fit parents’ workdays o Center Locator tool provides information on centers that have reopened

. Qualifications o Licensed and accredited o Background checks o References verified o CPR and First Aid

. Nationwide network

. Available for health and mildly ill children*

. Qualifications o Licensed and accredited o Comprehensive background checks and screening o CPR and First Aid training o No independent contractors

*Mildly ill care is currently suspended due to Covid

. Nationwide network o Available for family members who live far away

. Care for any adult family member o Spouses/partners o Adult children o Parents & grandparents

. For a wide variety of needs o Companion care o Recovery care after surgery or injury o Light housekeeping

. Registration is free and required. Advance registration is strongly recommended . 15 days per employee per calendar year . Center: $25 per child or $35 per family . In-Home: $8 per hour (up to 3 care recipients, 4-hour minimum copay required) . Reserve back-up care up to 30 days in advance . Cancellations must be received by 5:00 p.m. the day prior to a reservation to avoid paying copays and counting towards use

Go To: clients.brighthorizons.com/mmc

Employer Username: MMCo Employer Password: 4Backup

Family Matters Resource Room Bright Horizons World at Home Find valuable information for parents and caregivers From our classroom to your living room. A library of on a variety of work, life, family, and educational enriching activities from Bright Horizons educators to topics with a collection of webinars and resources. enhance your child’s learning and engagement. http://www.familymattersresourceroom.com https://worldathome.brighthorizons.com

Mobile App Online By phone Search “Back-Up Care” User Name: MMCo 877-BH-CARES in the Apple App Store Password: 4Backup (877-242-2737) or Google Play clients.brighthorizons.com/mmc

© 2020 Bright Horizons Family Solutions LLC 23 LifeCare: Back to School During COVID-19 Agenda o LifeCare Program Overview o LifeCare Services • Specialist Support • Online Resources through Lifecare.com Presented by: Kate Davie Wood Director, Client Services • LifeMart Discounts o Accessing LifeCare Services

LifeCare: Back to School During COVID-19 25 LifeCare Program Overview: 24/7 assistance with personal life needs

LifeCare is there all day, every day to provide guidance, information and referrals to assist with: o Child Care & Parenting o Senior Care & Aging o Education o Health & Wellness o Financial Matters o Daily Needs

LifeCare: Back to School During COVID-19 26 One stop resource for support

Personalized Information & Discounts Guidance and Tools Referrals

Prenatal, Child Safety and Webinars & Cross Carrier Adult Care Kits Live Talks Referrals

LifeCare: Back to School During COVID-19 27 LifeCare Services: Why our specialists are special

o Minimum of Bachelor’s degree and five years experience in one specialty o Available 24/7/365 via phone, web and chat o Listen to your needs o Provide confidential guidance o Deliver prescreened referrals to providers o Refer and connect you to your other benefits o Follow up until your needs are fully met

“I greatly appreciate the consistently excellent level of knowledge, capabilities and professionalism of the representatives on the phone.” –LifeCare Member

LifeCare: Back to School During COVID-19 28 Back to school support: Personalized guidance

LifeCare specialists can help with back to school needs during COVID-19. o Support parents choosing to homeschool o Find new before/after school programs to fit the with information on school district requirements, new school schedule curriculum and homeschool associations o Locate transportation to/from school if normal o Strategize with parents interested in setting up a options are unavailable learning pod, including general considerations, o Identify options for meals if no longer provided safety precautions, pros/cons, etc. in school o Find a company that provides a space and oversight for distance learning o Help identify a tutor or caregiver to oversee distance learning in the home o Locate learning enrichment or community activities to supplement virtual schooling

LifeCare: Back to School During COVID-19 29 Back to school support: Content & information Access relevant information and resources during this unprecedented time. o Podcasts, articles, guides and on-demand webinars, o Monthly webinars and Live Talks, including: including collections of resources to support Life • Resiliency Today Events • Strong Parents, Strong Families o New COVID-19 Collections to provide timely information and resources on: o Care locators to search for providers nationwide, with Research for Me options for additional details • Back to school, with a focus on distance learning, homeschooling, tips for in-person school and more • Financial, emotional and physical wellness • Family time at home • Caregiving during COVID-19

LifeCare: Back to School During COVID-19 30 Back to school: LifeMart discounts

Savings for back to school, including: Savings on big ticket purchases o Learning resources, including tutors, skills review and everyday needs, nationwide, and test prep, with offers ranging from discounts including: of 10% to 20% to credits of up to $50 • Furniture & Appliances • Senior Care o Electronics and tools to support distance learning • Car Buying • Cell Phones o Options for virtual educational opportunities, such as coding, crafts, space exploration, interactive • Automotive Services • Grocery Coupons “games,” and more • Credit & Legal • Streaming Services • Travel and Food Delivery • Car Rentals • And More! • Weight Loss and Download the Fitness Programs LifeMart app for savings on the go!

LifeCare: Back to School During COVID-19 31 Accessing LifeCare Call toll-free 24 hours a day, every day and any day: 1-877-399-8235 (TTY 800-873-1322)

Access anytime, anywhere: http://member.lifecare.com Registration code: MMC Member ID: Enter your 6 or 7 digit Employee ID

LifeCare: Back to School During COVID-19 32 Q&A

MARSH & McLENNAN COMPANIES 33