PRC: Railway Emergency Management System Study FINAL

Total Page:16

File Type:pdf, Size:1020Kb

PRC: Railway Emergency Management System Study FINAL Technical Assistance Consultant's Report Project Number: TA 4955-PRC May 2010 PRC: Railway Emergency Management System Study FINAL REPORT Prepared by: IDOM Ingenieria Y Consultoria S.A. Avda. Lehendakari Agirre, 3, 48014 Bilbao, Spain In association with: China Academy of Railway Sciences No. 2 Daliushulu, Haidian District, Beijing, PRC This consultant's report does not necessarily reflect the views of ADB or the Government concerned. ADB and the Government cannot be held liable for its contents. All views expressed herein may not be incorporated into the proposed project's design. The report is made publicly available in accordance with ADB's policy communications policy (2005). RAILWAY EMERGENCY MANAGEMENT SYSTEM STUDY FINAL REPORT TA 4955-PRC 31 May 2010 MINISTRY OF RAILWAYS GOVERNMENT OF PEOPLE’S REPUBLIC OF CHINA AND ASIAN DEVELOPMENT BANK IDOM Ingeniería y Consultoría In cooperation with China Academy of Railway Sciences CONTENTS 1. INTRODUCTION.................................................................................................................................1 1.1 BACKGROUND AND OBJECTIVES OF THE TECHNICAL ASSISTANCE ..........................1 1.2 PROJECT METHODOLOGY....................................................................................................2 1.3 SCOPE OF TECHNICAL ASSISTANCE .................................................................................2 1.4 STRUCTURE OF THE FINAL REPORT ..................................................................................4 1.5 ACKNOWLEDGEMENTS.........................................................................................................4 2. ANALYSIS OF REFERENCE COUNTRIES.......................................................................................5 2.1 LEGAL & REGULATORY ........................................................................................................5 2.2 INSTITUTIONAL.......................................................................................................................7 2.3 EMERGENCY MANAGEMENT..............................................................................................12 2.4 NETWORK COMMUNICATIONS AND INFORMATION SYSTEMS.....................................39 3. COMPARISON BETWEEN PRC AND REFERENCE COUNTRIES ...............................................46 3.1 LEGAL & REGULATORY ......................................................................................................46 3.2 INSTITUTIONAL.....................................................................................................................47 3.3 EMERGENCY MANAGEMENT..............................................................................................49 3.4 NETWORK COMMUNICATIONS AND INFORMATION SYSTEMS.....................................56 4. RECOMMENDATIONS.....................................................................................................................59 4.1 RAILWAY EMERGENCY MANAGEMENT INFORMATION SYSTEM IMPLEMENTATION................................................................................................................59 4.2 EMERGENCY MANAGEMENT CENTRES (EMC)................................................................70 4.3 MOBILE EMERGENCY MANAGEMENT CENTRES (MEMC)..............................................73 4.4 NETWORK COMMUNICATIONS...........................................................................................75 4.5 TRANSMISSION OF VIDEO IMAGES TO THE EMC............................................................77 4.6 EARLY WARNING AND NATURAL DISASTER SAFETY SYSTEMS .................................79 4.7 TECHNICAL RESOURCES. INVENTORIES.........................................................................81 4.8 RISK ANALYSIS AND INCIDENT CLASSIFICATION ..........................................................81 4.9 EMERGENCY MANAGEMENT PLANS ................................................................................84 4.10 EMERGENCY RESPONSE AND RECOVERY INDICATORS ..............................................86 4.11 EMERGENCY MANAGEMENT STAFF STRUCTURE..........................................................86 4.12 TRAINING PROGRAM...........................................................................................................89 5. ACTION PLAN..................................................................................................................................92 6. ANNEXES .........................................................................................................................................94 6.1 ANNEX 1. RAILWAY EMERGENCY RESPONSE CASE STUDIES.....................................94 6.2 ANNEX 2. SAFETY SYSTEMS ..............................................................................................94 6.3 ANNEX 3. EMERGENCY MANAGEMENT INFORMATION SYSTEMS ...............................94 6.4 ANNEX 4. INTERNATIONAL TRAINING REPORTS ............................................................94 6.5 ANNEX 5. INFORMATION SOURCES ..................................................................................94 Railways Emergency Management System Study: Final Report TA 4955-PRC Asian Development Bank Exhibits, tables and figures index Exhibits Exhibit 1. Scope of Railway Emergency Management........................................................................................i Exhibit 2. Emergency management cycle. ......................................................................................................... ii Exhibit 3. Main PRC railway lines..................................................................................................................... vii Exhibit 4. Summary of the set of recommendations to improve the current EMS of PRC railways.................. ix Exhibit 5. TA 4955-PRC Background, objectives and scope. ............................................................................1 Exhibit 6. Progress of the TA..............................................................................................................................2 Exhibit 7. Railway Emergency Management Scope...........................................................................................3 Exhibit 8. Agents involved and roles during railway emergency response in the reference countries. ...........11 Exhibit 9. Organizations involved in railway emergency management ............................................................12 Exhibit 10. Phases of the emergency management.........................................................................................13 Exhibit 11. Risk identification and application of measures..............................................................................14 Exhibit 12. Definition of Parties involved in emergency plans..........................................................................16 Exhibit 13. Emergency plan main contents ......................................................................................................17 Exhibit 14. Tokaido Shinkansen Earthquake Rapid Alarm System (TERRA-S). .............................................22 Exhibit 15. Safety information systems.............................................................................................................42 Exhibit 16. Systems of an EMIS. ......................................................................................................................44 Exhibit 17. Railway sector organisations of different countries. .......................................................................47 Exhibit 18. Organisational chart of Emergency Management. .........................................................................48 Exhibit 19.PRC railways incident classification ................................................................................................50 Exhibit 20. Level of severity classification. .......................................................................................................51 Exhibit 21. Summary of the set of recommendations to strengthen PRC railways EMS .................................59 Exhibit 22. Sample of a call and its management until its closure ...................................................................61 Exhibit 23. General modular architecture of emergency management information system.............................62 Exhibit 24. Emergency management information system modules. ................................................................64 Exhibit 25. Layout of the parts of an EMC........................................................................................................72 Exhibit 26. The Shinkansen landslide system. .................................................................................................80 Exhibit 27. The Shinkansen wayside safety devices........................................................................................80 Exhibit 28. Risk analysis process .....................................................................................................................82 Exhibit 29. KRRI proposed incident classification. ...........................................................................................83 Exhibit 30. KRRI emergency response procedure definition proposal.............................................................84 Exhibit 31. Recommended structure and communication flow for the Emergency Management personnel...89 Exhibit 32. Training program by sectors...........................................................................................................90
Recommended publications
  • Adif Network Statement, 2021
    NETWORK STATEMENT 2021 Edition: DIRECCIÓN GENERAL DE NEGOCIO Y OPERACIONES COMERCIALES Dirección de Gabinete y Gestión Corporativa The total or partial reproduction of this book remains prohibited without Adif’s express autoritation INDEX 1 2 3 4 5 GENERAL INFRASTRUCTURE ACCESS CAPACITY SERVICES INFORMATION CONDITIONS ALLOCATION AND CHARGES 6 7 8 9 10 OPERATIONS SERVICE ANNEXES MAPS CATALOGUES FACILITIES 1 GENERAL INFORMATION 1.1. Introduction 1.5. Validity Period,Updating and Publishing 1.2. Purpose 1.6. Adif Contacts 1.3. Legal Affairs 1.7. International Cooperation 1.4. NS Estructure NETWORK STATEMENT 2021 ADIF_ V.0 (ED 10/03/2021) V.0 ADIF_ 2021 STATEMENT NETWORK 1. GRAL. INF. 2. INFRASTR. 3. ACCES. COND. 4. CAPACITY 5. SERVICES 6. OPERATIONS 7. SERVICE 8. ANNE. 9. MAPS 10. CATALOG. 5 ALLOCATION AND CHARGES FACILITIES NETWORK STATEMENT 2021 ADIF_ V.0 7 INDEX 1.1.1. THE RAIL SECTOR IN SPAIN 9 1.2.1. RAIL NETWORK OF GENERAL INTEREST, RFIG 21 1.2.2. LARGE FIGURES OF THE RAIL NETWORK OWNED BY ADIF 22 1.3.1. LEGAL FRAMEWORK 23 1.3.2. LEGAL STATUS OF THE NETWORK STATEMENT 23 1.3.3. REQUESTS, ALLEGATIONS AND CLAIMS 24 1.5.1. VALIDITY PERIOD 26 1.5.2. UPDATING PROCESS 26 1.5.3. PUBLICATION AND DISTRIBUTION 26 1.7.1. RAIL FREIGHT CORRIDORS, RFC 30 1.7.2. RAILNET EUROPE (RNE) 31 1.7.3. OTHER INTERNATIONAL COOPERATION 31 1. GRAL. INF. 2. INFRASTR. 3. ACCES. COND. 4. CAPACITY 5. SERVICES 6. OPERATIONS 7. SERVICE 8. ANNE. 9. MAPS 10.
    [Show full text]
  • Railway Reform in South East Europe and Turkey on the Right Track?
    Railway Reform in South East Europe and Turkey On the Right Track? Transport Unit, Sustainable Development Europe and Central Asia Region Report No. 60223-ECA March 2011 Document of the World Bank ©2011 The International Bank for Reconstruction and Development / The World Bank 1818 H Street NW Washington DC 20433 Telephone: 202-473-1000 Internet: www.worldbank.org Cover photo: Elyce Feliz/Flickr/2009 licensed under a Creative Commons Attribution License. This report was prepared by the staff of the International Bank for Reconstruction and Development / The World Bank. The findings, interpretations, and conclusions expressed in it do not necessarily reflect the views of the Executive Directors of The World Bank or the governments they represent. The World Bank does not guarantee the accuracy of the data included in this work. The boundaries, colors, denominations, and other information shown on any map in this work do not imply any judgement on the part of The World Bank concerning the legal status of any territory or the endorsement or acceptance of such boundaries. CURRENCY EQUIVALENTS (Exchange Rate Effective February 28, 2011) Currency Unit - EURO EUR 1 = US$ 1.383 WEIGHT AND MEASURES Metric system FISCAL YEAR January 1 – December 31 Vice President, Europe and Central Asia: Philippe H. Le Houerou Director, Strategy and Operations, ECAVP: Theodore O. Ahlers Sector Director, ECSSD: Peter D. Thomson Sector Manager, Transport: Henry G.R. Kerali Task Team Leader: Carolina Monsalve ABBREVIATIONS AND ACRONYMS AFER Romanian Railway Authority
    [Show full text]
  • Com 322 1 Annex En.Pdf
    EUROPEAN COMMISSION Brussels, 16.6.2021 COM(2021) 322 final ANNEX ANNEX to the Proposal for a Council Implementing Decision on the approval of the assessment of the recovery and resilience plan for Spain {SWD(2021) 147 final} EN EN ANNEX SECTION 1: REFORMS AND INVESTMENTS UNDER THE RECOVERY AND RESILIENCE PLAN 1. Description of Reforms and Investments A. COMPONENT 01: SUSTAINABLE, SAFE AND CONNECTED MOBILITY SHOCK PLAN IN URBAN AND METROPOLITAN ENVIRONMENTS This component of the Spanish recovery and resilience plan addresses challenges concerning air quality, which mainly affect major metropolitan areas, and have led to more than 20 000 premature deaths in Spain in 2018. The overarching objective of the reforms and investments in this component is to transit towards a clean, safe and smart urban mobility. The specific objectives pursued by this component are the following: accelerate the implementation of low-emission zones in all municipalities with more than 50 000 inhabitants and the capitals of the provinces, and the penetration of electric mobility; promote active mobility, as well as other measures to help reduce the use of private cars; the digital and sustainable transformation of the public transport sector as a real alternative to the use of private vehicles; improving the quality and reliability of the short-distance railway services to increase its effective use in metropolitan environments, to the detriment of the private vehicle; optimising traffic management and facilitating decision making to promote cleaner mobility. The component addresses the Country Specific Recommendations on promoting public and private investment and fostering the green transition (Country Specific Recommendation 3 2020), promoting investments in innovation and in energy efficiency (Country Specific Recommendation 3 2019), as well as on strengthening cooperation across level of governments (Country Specific Recommendation 4 2019).
    [Show full text]
  • SUSTAINABILITY REPORT 2019 Non-Financial Information Statement 2019
    WHAT IF THE SMARTEST DECISION WAS TO INVEST IN THE ¿ PLANET SUSTAINABILITY REPORT 2019 Non-Financial Information Statement 2019 The enclosed Non-Financial Information Statement, prepared in compliance with Law 11/2018 of 28 December which incorporated the European Parliament’s Directive 2014/95/UE in the Spanish law, is an inseparable part of ACCIONA’s Consolidated Directors’ Report for the 2019 fiscal year. This document is a layout version of the Non-Financial Information Statement. In the event of a difference between the two documents, the text of the Non-Financial Information Statement included in the Spanish version of the Consolidated Directors’ Report prevails. WHAT IF THE SMARTEST DECISION WAS TO INVEST IN THE ¿ PLANET SUSTAINABILITY REPORT 2019 I Index 4 8 24 Letter The first company Degree of fulfilment from the Chairman of a new sector of commitments People 38 Risks and opportunities of the climate emergency 64 Environmental impact 80 Innovation 96 Customers 104 Social impact 112 Respect for Human Rights 130 Supply chain 134 Tax information 150 Corporate Governance 152 Ethics and anti-corruption 158 208 216 222 Other ACCIONA Materiality About Businesses analysis this report SUSTAINABILITY REPORT 2019 166 184 The Energy The Infrastructure Business Business 224 236 256 Annex of Itemized GRI and Law 11/2018 Independent Assurance Indicators content indexes Report I Letter from the chairman Letter from the Chairman José Manuel Entrecanales CHAIRMAN OF ACCIONA 4 Dear friends, I am pleased to present ACCIONA's Sustainability Report for 2019, a year in which we’ve seen an encouraging progress in raising awareness on many of the global challenges of our era, all while the urgent need to address some of them has become a real emergency.
    [Show full text]
  • Glossary of Abbreviations and Acronyms
    This Glossary has not been updated since 2015-03-24. Glossary of Abbreviations and Acronyms A A activity A adenine A ampere [unit of electric current] Å angstrom a atto [prefix for SI and metric units, 10-18] a year A1 maximum activity of special form radioactive (IAEA Transport material that can be transported in a Type A Regulations) package A2 maximum activity of any radioactive material other (IAEA Transport than special form radioactive material that can be Regulations) transported in a Type A package AAA awareness, appropriateness and audit AAAID Arab Authority for Agricultural Investment and Development AAA Program Advanced Accelerator Applications Program [In (USA) 2003 this developed into the Advanced Fuel Cycle Initiative (AFCI).] AAAS American Association for the Advancement of Science AAB Audit Advisory Board (India) AAC Austrian Accreditation Council AACB Association of African Central Banks AACR Anglo–American Cataloguing Rules AADFI Association of African Development Finance Institutions AAEA Arab Atomic Energy Agency AAEC Australian Atomic Energy Commission [This was replaced in 1987 by the Australian Nuclear Science and Technology Organisation (ANSTO).] AAEE American Academy of Environmental Engineers (USA) AAEHC Afghan Atomic Energy High Commission AAES American Association of Engineering Societies (USA) AAFICS Australian Association of Former International Civil Servants AAIS Austrian Accident Insurance Scheme (IAEA) - 1 - This Glossary has not been updated since 2015-03-24. Please check IAEAterm (http://iaeaterm.iaea.org)
    [Show full text]
  • Organizational Structures & Performance Evaluation Of
    ORGANIZATIONAL STRUCTURES & PERFORMANCE EVALUATION OF RAILWAYS Based on European railway reform experiences and applied to Israel Railways Appendices J. W. Wolff September 2011 TABLE OF CONTENTS APPENDICES PART 1 ............................................................................................................................................... 1 APPENDIX 1.1 CURRENT NETWORK AND PASSENGER SERVICES IRL (2011) ............................................................................... 2 APPENDIX 1.2 FUTURE NETWORK AND PASSENGER SERVICES IRL (2017) ................................................................................. 3 APPENDIX 1.3 ACTORS IN TYPICAL EUROPEAN, DUTCH AND ISRAELI RAILWAY SECTORS ............................................................... 4 APPENDICES PART 2 ............................................................................................................................................... 5 APPENDIX 2.1 OVERVIEW STATUS NETWORK STATEMENTS .................................................................................................... 6 APPENDIX 2.2 OVERVIEW OF FILLED IN FRAMEWORKS EU++ COUNTRIES .................................................................................. 7 APPENDIX 2.3 TEXTUAL ILLUSTRATIONS OF ORGANIZATIONAL SETUPS 27 EU+EFTA COUNTRIES ................................................ 27 APPENDIX 2.4 OVERVIEW OF PP PROJECTS IN EUROPE’S HEAVY RAIL SECTOR ......................................................................... 33 APPENDIX 2.5 TYPICAL SETUP PP PROJECTS
    [Show full text]
  • 002 and 2010 National Investment in Preventive and Primary Health Care Doubled to USD 2.7 Billion
    GAMES OF THE XXXII OLYMPIAD 2020 WORKING GROUP REPORT LAUSANNE, 5 APRIL 2012 This report is to be presented to the IOC Executive Board in May 2012 © IOC 5 April 2012 ALL RIGHTS RESERVED Original version: English This document is only available electronically. Please consider the environment before printing. 2020 Working Group Report / Games of the XXXII Olympiad Table of contents Introduction……………………………………………………………………………………………………………… 5 ISTANBUL………………………………………………………………………………………………………………… 15 TOKYO……………………………………………………………………………………………………………………. 29 BAKU………………………………………………………………………………………………………………………. 43 DOHA……………………………………………………………………………………………………………………… 57 MADRID………………………………………………………………………………………………………………….. 75 ANNEXES…………………………………………………………………………………………………………………. 89 3_90 2020 Working Group Report / Games of the XXXII Olympiad 4_90 2020 Working Group Report / Games of the XXXII Olympiad Introduction Introduction The Games of the XXXII Olympiad will be celebrated in 2020. Five cities (“Applicant Cities”) have applied to become Candidate Cities to host these Games. In the order of drawing of lots carried out by the International Olympic Committee (IOC) Executive Board on 8 December 2011, the 2020 Applicant Cities are: Istanbul (TUR) Tokyo (JPN) Baku (AZE) Doha (QAT) Madrid (ESP) Acceptance of Candidate Cities In accordance with Rule 33 of the Olympic Charter and its Bye-law: “All Applicant Cities shall comply with a Candidature Acceptance Procedure, conducted under the authority of the IOC Executive Board, which shall determine the contents of such
    [Show full text]
  • Sescaner P321031112591
    TALGO, S.A. AND SUBSIDIARIES Consolidated annual accounts prepared in accordance with International Financial Reporting Standards (IFRS), as adopted by the European Union, for the year ended 31 December 2020 and the consolidated directors’ report *Translation of consolidated financial statements originally issued in Spanish and prepared in accordance with International Financial Reporting Standards (IFRS) (see Note 35). In the event of a discrepancy, the Spanish- language version prevails. TALGO, S.A. AND SUBSIDIARIES CONSOLIDATED STATEMENT OF FINANCIAL POSITION FOR THE YEARS 2020 AND 2019 (Expressed in thousands of euros) Note 31.12.2020 31.12.2019 ASSETS Non-current assets Tangible fixed assets 6 62 136 61 044 Intangible assets 7 53 095 44 946 Goodwill 8 112 439 112 439 Investments accounted for using the equity method 2.3, 10 29 29 Deferred tax assets 18 28 192 28 990 Other financial assets 10 1 079 2 513 256 970 249 961 Current assets Stock 12 145 336 129 784 Customers and other accounts receivable 11 260 233 165 107 Other financial assets 10 10 128 10 128 Asset accruals 1 899 2 367 Cash and cash equivalents 13 228 304 325 550 645 900 632 936 TOTAL ASSETS 902 870 882 897 Notes 1 to 35 form an integral part of the consolidated statement of financial position. 1 TALGO, S.A. AND SUBSIDIARIES CONSOLIDATED STATEMENT OF FINANCIAL POSITION FOR THE YEARS 2020 AND 2019 (Expressed in thousands of euros) Note 31.12.2020 31.12.2019 EQUITY Capital and reserves attributable to the owners of the parent company Share capital 14 38 228 41 105 Share
    [Show full text]
  • SAFETY REGULATIONS and STANDARDS for EUROPEAN RAILWAYS Final Report
    SAFETY REGULATIONS AND STANDARDS FOR EUROPEAN RAILWAYS Final Report: Volume I Main Report and Appendix 1 A Report for DG Energy and Transport Prepared by NERA, Sedgwick Wharf, CERNA, FFE/TIFSA, IVE, Nomisma, RAND Europe/Kindunos, VTI, VTT, Marsh UK, UCL and LSE February 2000 London Project Team: Ian Jones, Stuart Holder, Michael Spackman, James Cameron (NERA) Adam Sedgwick (Sedgwick Wharf) François Lévêque, Manuel Baritaud (CERNA) Joaquin Jiménez (FFE) Aurora Ruiz, Antonio Maestro (TIFSA) Bernd Seidel, Bernd Sewcyk, Thomas Witt (IVE) Marco Spinedi, Luigi Imperatrice, Antonio Gloria, Marco Esquilini (Nomisma) James P Kahan, Barbara van de Kerke (RAND Europe), John Stoop (KINDUNOS) Sven Fredén (VTI) Veli-Pekka Kallberg (VTT) Andy Brown (Marsh UK) Andrew Evans (UCL) Rob Baldwin (LSE) National Economic Research Associates Economic Consultants 15 Stratford Place London W1N 9AF Tel: 0171 629 6787 Fax: 0171 493 5937 A Marsh & McLennan Company TABLE OF CONTENTS ABBREVIATIONS IV EXECUTIVE SUMMARY V 1. INTRODUCTION 1 1.1. Background 1 1.2. Railway Competitiveness 1 1.3. Railway Safety 3 1.4. Objectives and Structure of this Report 4 2. THE CURRENT NATIONAL REGULATORY REGIMES 6 2.1. Methodology 6 2.1.1. Designing the First Questionnaire 6 2.1.2. Structure and Content of the First Questionnaire 7 2.1.3. Completing the First Questionnaire 9 2.2. General Analysis of Railway Structures in Member States 10 2.3. Detailed Analysis of RSRRs in Member States 13 2.3.1. Which institutions/bodies supervise railway safety? 14 2.3.2. To what extent are safety standards set by the railways themselves or by legislation? 22 2.3.3.
    [Show full text]
  • RAIL DE-REGULATION in the 2020 Horizon
    Mafex corporate magazine Spanish Railway Association Issue 19. May 2019 RAIL DE-REGULATION in the 2020 horizon DESTINATION INTERVIEW MAFEX INFORMS The railway gathers momentum in Carlo Borghini, Executive Director of Rail Live! 2019 closes the edition with Colombia Shift2Rail Joint Undertaking. highly positive figures. GUÍA DE SOCIOS MAFEX ◗ Table of Contents / EDITORIAL IÑAKI BARRÓN DE ANGOITI, 05 HONOURED WITH THE PRIZE “MAFEX AWARDS - INTERNATIONAL RAILWAY 06 / MAFEX INFORMS AWARDS” IN ITS DEBUTANT EDITION RAIL LIVE! 2019 CLOSES THE EDITION These awards seek to acknowledge the WITH HIGHLY POSITIVE FIGURES contribution or input of a company, Participation rates grew both at the body or national / international figure congress, with 230 speakers from more from the railway sector. than 80 countries, as well as in the exhibition area with 176 companies. 12 / MEMBERS NEWS 28 / DESTINATION COLOMBIA The country wishes to improve its railway connections to boost freight and passenger transport. 48 / IN DEPT RAILWAY DE-REGULATION The opening up to private competition of railway passenger transport approaches with the 2020 horizon. NORDIC NATIONS: NEW PATHWAYS FOR SPANISH RAILWAY TECHNOLOGY The technological mission had as 58 / INTERVIEW its aim discovering first-hand the Carlo Borghini, Executive Director of challenges and priorities in matters of Shift2Rail Joint Undertaking. R&D in these countries. NEW MAFEX PARTNERS: 3M, FOREST TRAFIC, NEXT GENERATION TECHNOLOGIES AND SIGMA RAIL The association continues to grow in terms of partner numbers with the incorporation of four new companies. AGREEMENT BETWEEN METROTENERIFE AND MAFEX TO BOLSTER THE INTERNATIONALISATION OF THE SPANISH RAILWAY SECTOR The aim is to undertake joint actions to boost this mode of transport.
    [Show full text]
  • Corporate Report Metro De Madrid 2020
    Corporate Report METRO DE MADRID 20 19 Metro de Madrid, sustainable movement PRESENTATION NON-FINANCIAL INFORMATION STATEMENT 2019 MANAGEMENT ANNUAL ACCOUNTS METRO DE MADRID 2019 CORPORATE REPORT Promoting sustainable mobility 4. Ethical management and responsible 6.5.2. Respect and protection Ángel Garrido, Chairman of Metro de Madrid practices 80 of biodiversity 175 6.5.3. Waste management 176 Metro, the driver for environmental 4.1. Compliance system 81 6.5.4. Environmental training transformation in the Community of Madrid 4.2. Transparency 83 and awareness 178 Silvia Roldán, CEO of Metro de Madrid 4.3. Internal control model 84 6.5.5. Emissions into the atmosphere 178 4.4. Supply chain 85 6.5.6. Noise pollution 183 I. Non-financial information 9 6.6. Social commitment 183 5. HR Management 90 6.6.1. The contribution to society 1. Get to know Metro de Madrid 10 5.1. Working environment and conditions 91 through the Social Line 184 1.1. What is Metro de Madrid 11 5.2. Social dialogue 115 6.6.2. The Metro Museums: Andén Cero 185 1.2. Metro at a glance 14 5.3. Motivating and involving employees 116 6.6.3. Promoting the service 5.4. Towards cultural transformation 119 to future users 189 2. Metro de Madrid in 2019 16 6.6.4. The Metro brand and space 189 6. Providing a public service 121 2.1. A Metro 100 years younger 18 7. About the non-financial information 191 2.2. New record passenger numbers 20 6.1. Management efficiency 125 2.3.
    [Show full text]
  • World Bank Document
    Public Disclosure Authorized Public Disclosure Authorized RailwayPublic Disclosure Authorized Reform in South East Europe and Turkey On the Right Track? D d Public Disclosure Authorized WORLD BANK Carolina Monsalve Railway Reform in South East Europe and Turkey On the Right Track? Transport Unit, Sustainable Development Europe and Central Asia Region Report No. 60223-ECA March 2011 Document of the World Bank ©2011 The International Bank for Reconstruction and Development / The World Bank 1818 H Street NW Washington DC 20433 Telephone: 202-473-1000 Internet: www.worldbank.org Cover photo: Elyce Feliz/Flickr/2009 licensed under a Creative Commons Attribution License. This report was prepared by the staff of the International Bank for Reconstruction and Development / The World Bank. The findings, interpretations, and conclusions expressed in it do not necessarily reflect the views of the Executive Directors of The World Bank or the governments they represent. The World Bank does not guarantee the accuracy of the data included in this work. The boundaries, colors, denominations, and other information shown on any map in this work do not imply any judgement on the part of The World Bank concerning the legal status of any territory or the endorsement or acceptance of such boundaries. CURRENCY EQUIVALENTS (Exchange Rate Effective February 28, 2011) Currency Unit - EURO EUR 1 = US$ 1.383 WEIGHT AND MEASURES Metric system FISCAL YEAR January 1 – December 31 Vice President, Europe and Central Asia: Philippe H. Le Houerou Director, Strategy and
    [Show full text]