Organizational Structures & Performance Evaluation Of
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ORGANIZATIONAL STRUCTURES & PERFORMANCE EVALUATION OF RAILWAYS Based on European railway reform experiences and applied to Israel Railways Appendices J. W. Wolff September 2011 TABLE OF CONTENTS APPENDICES PART 1 ............................................................................................................................................... 1 APPENDIX 1.1 CURRENT NETWORK AND PASSENGER SERVICES IRL (2011) ............................................................................... 2 APPENDIX 1.2 FUTURE NETWORK AND PASSENGER SERVICES IRL (2017) ................................................................................. 3 APPENDIX 1.3 ACTORS IN TYPICAL EUROPEAN, DUTCH AND ISRAELI RAILWAY SECTORS ............................................................... 4 APPENDICES PART 2 ............................................................................................................................................... 5 APPENDIX 2.1 OVERVIEW STATUS NETWORK STATEMENTS .................................................................................................... 6 APPENDIX 2.2 OVERVIEW OF FILLED IN FRAMEWORKS EU++ COUNTRIES .................................................................................. 7 APPENDIX 2.3 TEXTUAL ILLUSTRATIONS OF ORGANIZATIONAL SETUPS 27 EU+EFTA COUNTRIES ................................................ 27 APPENDIX 2.4 OVERVIEW OF PP PROJECTS IN EUROPE’S HEAVY RAIL SECTOR ......................................................................... 33 APPENDIX 2.5 TYPICAL SETUP PP PROJECTS IN EUROPE’S HEAVY RAIL SECTOR ........................................................................ 34 APPENDICES PART 3 ..............................................................................................................................................35 APPENDIX 3.1 OVERVIEW OF RELATIVE RANKING TABLES KPI’S ............................................................................................. 36 APPENDIX 3.2 DATASET USED IN DEA ASSESSMENT ............................................................................................................ 40 APPENDIX 3.3 OVERVIEW RANKINGS EU COUNTRIES CUSTOMER SATISFACTION ....................................................................... 41 APPENDICES PART 4 ..............................................................................................................................................43 APPENDIX 4.1 OVERVIEW SCATTERPLOTS .......................................................................................................................... 44 APPENDIX 4.2 LIBERALIZATION INDEX AND CORRELATION COEFFICIENT ANALYSIS ...................................................................... 48 APPENDICES PART 5 ..............................................................................................................................................55 APPENDIX 5.1 EXPLANATION 14 MAIN TASKS VISUAL GRID TECHNIQUE ................................................................................. 56 APPENDIX 5.2 VISUAL GRIDS, FILLED IN BY FIVE ISRAELI REPRESENTATIVES ............................................................................... 57 APPENDIX 5.3 DESIGNED OPTIONAL MODELS FOR IRL ......................................................................................................... 60 APPENDICES PART 6 ..............................................................................................................................................63 APPENDIX 6.1 SWOT DIAGRAMS OPTIONAL MODELS IRL ................................................................................................... 64 APPENDICES PART 1 Appendix 1.1: Current Network and Passenger Services IRL (2011) Appendix 1.2: Future Network and Passenger Services IRL (2017) Appendix 1.3: Actors in typical European, Dutch and Israeli railway sectors 1 APPENDIX 1.1: CURRENT NETWORK AND PASSENGER SERVICES IRL (2011) IRL Passenger Services Legend: February 2011 n Passenger services n/hour in peak period Lod Main station Nahariya 1 1 Haifa area Kyriat Motzkin 2 Hutzot HaMifratz Haifa Haifa Bat Galim 1 2 2 Haifa Hof Carmel Key Binyamina Passenger & Cargo Netanya 2 2 Cargo only Netanya Hod Hasharon - Sokolov Tel Aviv Herzliya 1 1 - n i a k y w a a n A l r q l o i a B f 1 u T H i a g Tel Aviv University e z h Jerusalem e h T n 1 a S s t B o e R P Ashkelon Tel Aviv Savidor Merkaz 1 1 2 2 1 . Modi’in Merkaz t n i Tel Aviv HaHagana t n r o i o Beer Sheba r 2 p 2 u r Dimona i G a n e B Tel Aviv area v o k a ’ a Y n r o 1 2 1 1 e y m ’ i y e i n Z 1 B 1 o e h L Lod 1 Bet Shemesh 1 Jerusalem Malha s i n 1 R o a h H s 2 1 i R Rehovot 2 Be’er Sheva 1/3 Dimona University Ashkelon Eilat 1 Be’er Sheva Merkaz 2 APPENDIX 1.2: FUTURE NETWORK AND PASSENGER SERVICES IRL (2017) IRL Passenger Services Legend: Forecast 2017 Passenger services n/hour in peak period n (forecast for 2017) Karmi’el Main station Nahariya 2 1 1 Ahihud 2 Karmi’el Haifa area Kyriat Motzkin Kiryat Shmona a z ’ Hutzot HaMifratz t u a n r h a f s i a h l o S M u h 1 1 f t a e i A Y H e r B v Haifa Bat Galim a e f L Haifa K 2 1 1 2 Haifa Hof Carmel Passenger & Cargo Binyamina Cargo only Beit Shan Netanya Expansion projects Netanya Expansion studies 2 1 1 2 2 Tel Aviv Herzliya 2 Ra’anana Kfar Saba 1 2 Jerusalem Tel Aviv University Bnei Brak 4 2 1 1 1 1 2 2 Ashkelon Tel Aviv Savidor Merkaz Modi’in Merkaz Tel Aviv HaHagana . 2 t n i 2 t n r Beer Sheba Dimona o i o d r m 2 p 2 e e u e r l e i ) n a G i p a e l Jerusalem Hauma s 1 1 S n u n t i r s h L e e a g J B 1 i F 1 H o ( 1 t Tel Aviv area Rishon West 2 1 1 1 1 Lod 2 Bet Shemesh 1 Jerusalem Malha m i n 2 1 1 1 2 o h s i R a 2 Be’er Ya’akov H Rehovot 4 2 1 t o Be’er Sheva North 1 Dimona v i 2 t Ashkelon e Eilat N 2 1 1 2 Be’er Sheva Merkaz 3 APPENDIX 1.3: ACTORS IN TYPICAL EUROPEAN, DUTCH AND ISRAELI RAILWAY SECTORS European Union European Union d n a Department of Transport Ministry of Infrastructure & Environment Ministry of Transport and Road Safety s s e i Department of Finance Ministry of Finance Ministry of Finance n d o i o t b Regional authorities Provinces, Municipalities, City Regions Local authorities u t g i t n i s t Agencies: n a i l - Safety Institutions IVW, Onderzoeksraad voor Veiligheid Safety, Security and Environment div. IRL u g e - Competition regulators NMA (Nederlandse Mededingings Autoriteit) Israel Antitrust Authority R - Capacity allocation office infrastructure ProRail Operations division IRL e r - Infrastructure Manager ProRail Infrastructure division IRL u a t r c f u n I r t Infrastructure building companies BAM Rail, Strukton Rail, Volker Rail etc. Building contractors s e l t a a e t Real Estate property owner(s) NS Poort Structures branch IRL s R E k c Rolling Stock (leasing) companies (Rosco’s) Rolling Stock owned by TOC Rolling Stock division IRL o t S g Rolling Stock manufacturers a.o. Bombardier, Stadler, Alstom ABB, Alstom, Bombardier, Siemens, CAF n i l l o R Maintenance companies NedTrain, Voith Rolling Stock maintenance division IRL s Train Operating Companies NS, Arriva, Veolia, ACTS, DB Schenker etc. Passenger & Cargo division IRL n o i t a r Labor Unions FNV, CNV, VvMC Histadrut e p O Third Party contractors CSU Cleaning, Railcatering etc. Third Party contractors s Passengers Passengers Passengers r e m o Freight Forwarders/Shipping Companies Maersk, Den Hartogh, Vos Logistics etc. B2B between IRL Cargo and customer t s u C Israeli Military Typical European Railway Sector Dutch Railway Sector Current Israeli Railway Sector 4 APPENDICES PART 2 Appendix 2.1: Overview Status Network Statements EU++ Countries Appendix 2.2: Overview of filled in Frameworks EU++ Countries Appendix 2.3: Textual Illustrations of Organizational Setups 27 EU+EFTA Countries Appendix 2.4: Overview of PP projects in Europe’s Heavy Rail Sector Appendix 2.5: Typical setup PP projects in Europe’s Heavy Rail Sector 5 APPENDIX 2.1: OVERVIEW STATUS NETWORK STATEMENTS The following table indicates the status of the most recent Network Statement (NS), used in analysis. Countries marked in green provide a current NS, countries marked in red an outdated NS. Countries outside Europe do not provide a NS (not mandatory), marked in white. Country Time of NS valid for Country Time of NS valid for drawing drawing up NS up NS Austria Dec 2010 2012 Lithuania Dec 2010 2011 - 2012 Belgium Jan 2011 2011 - 2012 Luxembourg Dec 2010 2011 Bulgaria Jan 2010 2011 Morocco N/A N/A Canada N/A N/A Netherlands Dec 2010 2012 Croatia Dec 2010 2012 Norway Dec 2010 2012 Czech Republic Feb 2010 2010 - 2011 Poland Jul 2010 2010 - 2011 Denmark Jan 2011 2012 Portugal Jan 2009 2010 Estonia Jan 2006 2006 - 2007 Romania Dec 2005 2006 Finland Dec 2010 2012 Russia N/A N/A France Dec 2010 2012 Slovakia Dec 2010 2011 Germany Apr 2010 2011 Slovenia Dec 2010 2012 Greece Dec 2006 2007 Spain Feb 2011 2011 Hungary Jan 2011 2011 - 2012 Sweden Dec 2010 2012 Ireland Feb 2011 2011 Switzerland Aug 2010 2012 Italy Dec 2010 2011 Turkey N/A N/A Japan N/A N/A United Kingdom Dec 2010 2012 Jordan N/A N/A USA N/A N/A Latvia Jun 2010 2011 6 APPENDIX 2.2: OVERVIEW OF FILLED IN FRAMEWORKS EU++ COUNTRIES Appendix 2.2 presents filled in frameworks for the following 35 EU++ countries: 1 Austria [EU] 2 Belgium [EU] 3 Bulgaria [EU] 4 Canada 5 Croatia 6 Czech Republic [EU] 7 Denmark [EU] 8 Estonia [EU] 9 Finland [EU] 10 France [EU] 11 Germany [EU] 12 Greece [EU] 13 Hungary [EU] 14 Ireland [EU] 15 Italy [EU] 16 Japan 17 Jordan 18 Latvia [EU] 19 Lithuania [EU] 20 Luxembourg [EU] 21 Morocco 22 Netherlands