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Twinning Conference Presentation – 12Th December 2017 Welcome to the conference Network rail 10-Apr-18 Safety Culture Twinning conference 1 Agenda 10:00 - 10:15 The value of twinning (Keir Fitch, European Commission) 10:15 – 10:30 Welcome (Lisbeth Fromling, Network Rail) 10:30 – 11:30 Group 1 presentation (Network Rail, CFR, Infrabel and HZ) 11:30 – 11:50 Break 11:50 – 12:40 Group 2 presentation (ProRail, Irish Rail and OBB) 12:40 – 13:15 Lunch 13:15 – 14:05 Group 3 presentation (Trafikverket, Adif and PLK) 14:05 – 14:35 Group 4 presentation (RFI and SNCF Reseau) 14:35 – 14:55 Learning activity based on safety culture evaluation 14:55 – 15:15 Opportunity for questions 15:15 – 15:30 Summary of event and closure 10-Apr-18 Safety Culture Twinning conference 2 Welcome from Keir Fitch Head of Unit C4 "Rail Safety & Interoperability”, European Commission 10-Apr-18 Safety Culture Twinning conference 3 Welcome from Lisbeth Fromling Chief Health, Safety, Quality and Environment Officer, Network Rail 10-Apr-18 Safety Culture Twinning conference 4 10-Apr-18 Safety Culture Twinning Programme Welcome to the final conference • Thank you for joining us • Today is a good day! • Purely pro-active project • All information is good • Lots to share PRIME Safety Culture Sub-Group / 5 10-Apr-18 Safety Culture Twinning Programme Co-ordinator Participant PRIME Safety Culture Sub-Group / 6 10-Apr-18 Safety Culture collaboration PRIME Safety Culture Sub-Group / 7 Group 1 Presentations Network Rail, CFR, Infrabel and HZ 10-Apr-18 Safety Culture Twinning conference 8 Group 1 Presentations Network Rail 10-Apr-18 Safety Culture Twinning conference 9 Safety Culture Twinning programme Network Rail visiting CFR and Infrabel • Lynn Chamberlain-Clark, Principal Health and Safety Change Specialist • Louise Cox, Head of Route Health, Safety and Environment • Jason Jordan, Business Change Manager (Business Critical Rules) 10-Apr-18 • Allan SpenceSafety, Head Culture of Twinning Corporate conference Passenger & Public Safety 10 How national bodies and national culture impact on safety culture • There is a tendency for organisations to focus on the regulatory priority - this can limit learning and improvement. • Safety culture aligns with national attitude to safety. 10-Apr-18 Safety Culture Twinning conference 11 How national bodies and national culture impact on safety culture • The equality of relationship is important – organisations need to be more than just responsive. • Regulators need to develop trust in the expertise of the organisation • Perception of ‘we can’t do that- they won’t let us us’; ‘we haven’t got the money’ • Lots of what we need to do is free (eg. improving behaviour) IM IM organisations can’t wait for this to Organisation happen they must be proactive NSA 10-Apr-18 Safety Culture Twinning conference 12 Training and learning • Direct link from learning about incidents into training • Legislation as starting point for training rather than risk can be dangerous • Training model- supported by strong supervision process • Process in place to remove those who are not competent- re-deployment 10-Apr-18 Safety Culture Twinning conference 13 Training and learning • Incidents analysed from multiple inputs to get root cause • Huge commitment to training • Induction -safety training 1.5 days from safety team; handbooks; e-learning • Training is planned in June for next year based on incidents this year • Moving towards trainer who is 10coach-Apr-18 -like Safety Culture Twinning conference 14 Group 1 Presentations CFR 10-Apr-18 Safety Culture Twinning conference 15 Safety Culture Twinning programme CFR SA visiting Network Rail and HZ Infrastruktura • Victor ALEXANDRU, Deputy Director General for Investments • Răzvan CONSTANTIN, Inspector, General Safety Department • Radu URZICEANU, Head of Unit, Strategy and Regulations Directorate • Marin VLĂDUŢ, Principal Trainer, Signalling Directorate • Adrian LASLO, Project Manager, Permanent Ways Directorate Safety culture Both organisations have mature SMS in function, with key operational leaders making personal commitments for safety behaviours Drive for change – transform the behaviour of a railway organisation into a private like, commercial oriented an customer focused corporation. Key words: simpler safer more effective Safety culture A caring culture in which safety and performance are interlaced. A culture which goes beyond the railways themsleves, interactind with the line side neighbours, local communities and all stakeholders. Concerned on the way in which resources are used and the impact on the environement. A diverse and inclusive culture. Safety organisation Dedicated structure for a joint approach for: Public Safety Workforce Health, Safety & Environment Assurance and Project Management Charged with: Risks identification and risk assessments Involving the local communities and volunteers Raise awareness with public Safety culture Bottom-up engagement- talking safety willing compliance reporting and accountability responsibility Training and learning Professional training realized in-house in own training centers with real tools and equipment Training monitoring realized by own safety staff Outside support for non-railways specialities – communication skills, management, behaviour etc Useful initiatives Network Rail Close call system/Life saving rules HZI safety rules applied to contractors Group 1 Presentations Infrabel 10-Apr-18 Safety Culture Twinning conference 25 Key findings of the twinning visits performed by INFRABEL at Network Rail and at HZI Croatia Infrabel team: Helga Colpaert – Coordinator Safety culture programme Yvan Smets – Investigations and monitoring Sonja Van Waeyenberg – Safety culture/Project Behaviour Bob Boogaerts – Risk management Kristof Driessens – Incident investigations Final conference twinning safety culture - 26 12/12/2017 - London Visit Infrabel @ Network Rail Planning of the visit • Monday 24.04.2017 – Friday 28.04.2017 • Programme organised by the twinning team NR: Lynn Chamberlain-Clark (Principal Health & Safety Change Specialist) Sean Brierley (Communications Manager) Lee Parlett (Corporate Investigation & Assurance Manager) Louise Cox (Head of Route Health, Safety & Environment London North Eastern and East Midlands) Jason Jordan (Programme Manager Change & Business critical rules) • Discussions with several NR colleagues in various departments (Training centre maintenance Romford, DU Tottenham, RSSB, St-Pancras station) Final conference twinning safety culture - 27 12/12/2017 - London Visit Infrabel @ Network Rail: key findings (1) Notification of incidents, accidents, hazards and unsafe acts (close calls): • Consider the necessary time to control the growth of the system and monitor the quality of the data • 124.000 calls/year -> find the appropriate KPI’ s (f.i. % of closure within 90 days) • Feedback loop to be developed Investigation of incidents and accidents: • Stable and mature process • Linked with fair culture idea through a decision matrix • 4 issues: Intention - Procedures & Rules - Substitution test – Training Safer trackside working programme: • Long term strategy: new, high reliability protection and warning systems for people working in the tracks -> engagement of future users throughout the product development cycle • Pragmatic approach to implement short term improvements (f.i. using available technology, even without highest SIL level) Final conference twinning safety culture - 28 12/12/2017 - London Visit Infrabel @ Network Rail: key findings (2) Safety culture = package of complementary components: • “Everyone home safe, every day”, in order to enhance the relationship between safety at the work place and safety at home • 10 life saving rules, visible everywhere in the company • “Take 5 for safety” • Fair culture charter supports and defines the mutual commitment between the company and the employees and the 3 main unions • Practical use of fair culture, through the decision matrix for incident investigations • Close call system is functioning and delivers quality data; this requires the participation of all levels within the organisation • Visualisation boards discussed in standing meetings enhance the involvement of the personnel and stimulate the feeling of ‘belonging’ Simple and direct approach at all the company levels Final conference twinning safety culture - 29 12/12/2017 - London Visit Infrabel @ HZI Croatia Planning of the visit • Monday 22.05.2017 – Wednesday 24.05.2017 • Programme organised by the twinning team HZI: Goran Nujić (Head of Safety) Tomislav Petanović (Chief of Division for Regulations) Josipa Jagatić Celinščak (Manager of the Professional Education and Safety Culture) • Discussion with other HZI colleagues and visit of the signal box of Zagreb and a local infrastructure work site Final conference twinning safety culture - 30 12/12/2017 - London Visit Infrabel @ HZI Croatia: key findings (1) Strong sense for legal compliance is the foundation for the safety management and safety culture: • Monitoring of legislation • Management of legal changes Simplification of rules and harmonization of different and several existing rulebooks Safety culture programme is integrated in the safety management system and subject to a yearly assessment Notification of incidents, accidents, hazards and unsafe acts: • Procedure is integrated in the rulebooks • Close call system (tool) is subject to appropriate financial means Final conference twinning safety culture - 31 12/12/2017 - London Visit Infrabel @ HZI Croatia: key findings (2) Extended education and training network
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