Tanggung Jawab Terhadap Pelanggan

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Tanggung Jawab Terhadap Pelanggan 1 Laporan Tahunan 2020 Annual Report 2020 PT MNC VISION NETWORKS TBK DAFTAR ISI TABLE OF CONTENT 27 Sekilas Perseroan Company at A Glance 29 -HMDN/DQJNDK 01 Milestones Kilas Kinerja 2020 30 Visi dan Misi Performance Highlights 2020 Vision and Mission 31 6WUXNWXU2UJDQLVDVL 10 ,NKWLVDU.HXDQJDQ3HQWLQJ Organization Structure 6LJQLÀFDQW)LQDQFLDO+LJKOLJKWV 34 3URÀO.RPLVDULV 12 ,NKWLVDU6DKDP %RDUGRI&RPPLVVRQHU·V3URÀOH Stock Highlights 40 3URÀO'LUHNVL 13 Aksi Korporasi %RDUGRI'LUHFWRU·V3URÀOH Corporate Action 47 ,QIRUPDVL3HPDJDQJ6DKDP 13 6XVSHQVLDWDX'HOLVWLQJ Shareholders information Susoension Or Delisting 47 (QWLWDV$QDN Subsidiaries 51 3HULVWLZD3HQWLQJ 02 6LJQLÀFDQW(YHQWVLQ Laporan Manajemen Management Report 17 /DSRUDQ.RPLVDULV8WDPD 04 President Commissoner’s Report $QDOLVD 3HPDKDPDQ0DQDMHPHQ Management Discussion & Analysis 21 /DSRUDQ'LUHNWXU8WDPD President Director’s Report 56 7LQMDXDQ8PXP *HQHUDO2YHUYLHZ 57 7LQMDXDQ2SHUDVL 2SHUDWLRQDO2YHUYLHZ 66 7LQMDXDQ,QGXVWUL 03 ,QGXVWU\2YHUYLHZ 3URÀO3HUXVDKDQ &RPSDQ\3URÀOH 67 6WUDWHJL Strategy 2021 26 ,QIRUPDVL8PXP 71 7LQMDXDQ.HXDQJDQ.RPSUHKHQVLI General Information &RPSUHKHQVLYH)LQDQFLDO2YHUYLHZ 2 PT MNC VISION NETWORKS Tbk LAPORAN TAHUNAN 2020 74 6XPEHU'D\D0DQXVLD 148 6LVWHP0DQDMHPHQ5HVLNR Human Resources Risk Management System 79 7DQJJXQJ-DZDE7HUKDGDS6XPEHU'D\D 155 .RGH(WLNGDQ%XGD\D3HUXVDKDDQ 0DQXVLD Code of Conduct and Corporate Culture 5HVSRQVLELOLW\7RZDUGV+XPDQ5HVRXUFHV 06 7DQJJXQJ-DZDE6RVLDO3HUXVDKDDQ 05 Corporate Social Responsibility 7DWD.HOROD3HUXVDKDDQ *RRG&RUSRUDWH*RYHUQDQFH 164 6RFLDO.HPDV\DUDNDWDQGDQ/LQJNXQJDQ+LGXS 6RFLDO&RPPXQLW\DQG(QYLURQPHQW 84 3HQHUDSDQ7DWD.HOROD3HUXVDKDDQ\DQJ%DLN ,PSOHPHQWDWLRQRI*RRG&RUSRUDWH*RYHUQDQFH 165 .HWHQDJDNHUMDDQ.HVHKDWDQGDQ.HVHODPDWDQ (PSOR\HPHQW+HDOWKDQG6DIHW\ 88 6WUXNWXU0HNDQLVPHGDQ.HELMDNDQ7DWD.HOROD 3HUXVDKDDQ 169 3HQJHPEDQJDQ0DV\DUDNDWGDQ.HJLDWDQ.HPDQXVLDDQ GCG Structure, Mechanism, and Policy &RPPXQLW\'HYHORSPHQWDQG+XPDQLWDULDQ$FWV 90 5DSDW8PXP3HPHJDQJ6DKDP 172 7DQJJXQJMDZDE7HUKDGDS3HODQJJDQ General Meeting of Shareholders 5HVSRQVLELOLWLHV7RZDUGV&XVWRPHUV 102 'HZDQ.RPLVDULV Board of Commissioners 111 'HZDQ'LUHNVL Board of Directors 126 3HQLODLDQ7DWD.HOROD3HUXVDKDDQ\DQJ%DLN 7KH$VVHVVPHQWRIJRRGFRUSRUDWHJRYHUQDQFH 130 .RPLWH$XGLW Audit Committee 140 6HNUHWDULV3HUXVDKDDQ Corporate Secretary 144 8QLW$XGLW,QWHUQDO Internal Audit Unit 146 $XGLW([WHUQDO ([WHUQDO$XGLW ANNUAL REPORT 2020 www. mncvisionnetworks.com 3 %(<21'68%6&5,37,210(',$ 37 01& 9LVLRQ 1HWZRUNV 7EN ´091µ DWDX ´3HUVHURDQµ 37 01& 9LVLRQ 1HWZRUNV 7EN ´091µ RU ´WKH &RPSDQ\µ senantiasa memperkuat fondasinya untuk menjadi continue to strengthen its establishment to be the most platform berlangganan paling terintegrasi di Indonesia LQWHJUDWHG VXEVFULSWLRQ SODWIRUP ZLWK FRQWHQW VXSHULRULW\ LQ dengan berbagai konten unggulannya meskipun tengah Indonesia in spite of the global pandemic. The pandemic PHZDEDKQ\D SDQGHPL VHFDUD JOREDO 3DQGHPL LQL has been an unprecedented during the health crisis that merupakan krisis kesehatan yang belum pernah terjadi KDG D VHYHUH LPSDFW WR ZRUOGZLGH HFRQRP\ &RYLG sebelumnya yang berdampak buruk terhadap perekonomian accelerates landscape shift, as markets change to adapt GXQLD &RYLG PHPSHUFHSDW SHUJHVHUDQ SHUVSHNWLI WRQHZUHDOLWLHV7KHUHVWULFWLRQRIVRFLDOJDWKHULQJVOLPLWDWLRQ seiring perubahan pasar untuk beradaptasi dengan realita GXHWRJRYHUQPHQWSROLFLHVKDVKDGDVLJQLÀFDQWLPSDFWWR baru. Pembatasan atas kerumunan sosial akibat kebijakan the media industry. In 2020, the Company has managed to SHPHULQWDKPHPLOLNLGDPSDN\DQJVLJQLÀNDQWHUKDGDSLQGXVWUL GHOLYHU SRVLWLYH UHVXOW GHVSLWH IDFLQJ PDQ\ XQFHUWDLQW\ DQG media. Di tahun 2020, Perseroan telah berhasil memberikan FKDOOHQJHVGXULQJWKH\HDUDVWKHUHVXOWRIYDULRXVJURXQGZRUN hasil yang positif, meskipun didera berbagai ketidakpastian RQLWVDFFXUDWHVWUDWHJLFRYHUWKH\HDU dan tantangan, sebagai hasil dari berbagai landasan strategi yang telah dilakukan sepanjang tahun. Bisnis utama MVN, terdiri dari TV berlangganan DTH 091·V FRUH EXVLQHVV FRQVLVW RI '7+ SRVWSDLG ´01& SDVFDED\DU ´01& 9LVLRQµ GDQ 79 EHUODQJJDQDQ '7+ 9LVLRQµ DQG SUHSDLG 3D\ 79 µ.9LVLRQµ )L[HG %URDGEDQG SUDED\DU ´.9LVLRQµ OD\DQDQ)L[HG BroadbandGDQ79.DEHO DQG )LEHU 2SWLF 3D\ 79 VHUYLFH µ01& 3OD\µ $QGURLG 277 Berlangganan berbasis )LEHU2SWLF ´01&3OD\µ $QGURLG277 %R[ ´3OD\ER[µ 277 3ODWIRUP µ9LVLRQµ DQG /RFDO &DEOH %R[ ´3OD\ER[µ Platform 277 ´9LVLRQµ GDQ /RFDO &DEOH 2SHUDWRU µ/&2µ VXSSRUWHG E\ 9LVLRQ 3LFWXUHV WKH ODUJHVW Operator µ/&2µ \DQJGLGXNXQJROHK9LVLRQ3LFWXUHVUXPDK LQKRXVHFRQWHQWSURGXFWLRQKRXVHWKDWVHUYHVH[FOXVLYHO\IRU produksi konten inhouse terbesar yang didedikasikan secara the group. eksklusif untuk grup. .9LVLRQ SHUXVDKDDQ SUDED\DU EHUEDVLV '7+ WHODK .9LVLRQ WKH SUHSDLG '7+ EDVHG FRPSDQ\ KDV SHUIRUPHG menunjukkan kinerja yang sangat baik sepanjang tahun. WUHPHQGRXVO\ ZHOO GXULQJ WKH SDQGHPLF \HDU ZLWK WKH Perseroan telah melakukan berbagai sinergi untuk meraih &RPSDQ\·V YDULRXV V\QHUJ\ WR FDSWXUH ,QGRQHVLD·V PDVV pangsa pasar yang lebih menyeluruh, dan berhasil PDUNHWDFTXLULQJPRUHWKDQQHZVXEVFULEHUVSHUGD\ memperoleh lebih dari 10.000 pelanggan baru setiap harinya. 0RUHRYHU091KDVIRFXVHGRQUHDFKLQJDEURDGHUVHJPHQWV MVN berfokus untuk menjangkau segmen yang lebih luas WR XQWDSSHG 3D\ 79 PDUNHW DOO RYHU ,QGRQHVLD DJJUHVVLYHO\ ke pasar TV berlangganan yang belum tersentuh di seluruh WKURXJK /&2 DFTXLVLWLRQ DQG GLJLWDOL]DWLRQ 7KLV VWUDWHJ\ OHWV ,QGRQHVLDVHFDUDDJUHVLIPHODOXLDNXLVLVLGDQGLJLWDOLVDVL/&2 WKH &RPSDQ\ JDLQ VWURQJHU SUHVHQFH WKDW ZLOO VROLGLI\ LWV Strategi ini memungkinkan Perseroan untuk mendapatkan H[LVWHQFH performa yang lebih kuat yang akan memperluas eksistensinya. 4 PT MNC VISION NETWORKS Tbk LAPORAN TAHUNAN 2020 Sebagai bagian dari komitmen Perseroan untuk $V SDUW RI LWV FRPPLWPHQW WR HOHYDWH LWV GRPLQDWLRQ RQ meningkatkan dominasinya pada media berbasis VXEVFULEHUVEDVHGPHGLDLQWKH&RPSDQ\HVWDEOLVKHG SHODQJJDQGLWDKXQ3HUVHURDQPHQJKDGLUNDQ3OD\ER[ 3OD\ER[ DQGURLG 79 277 ER[ WKDW DOORZV XVHUV WR DFFHVV $QGURLG79277ER[\DQJPHPXQJNLQNDQSHQJJXQDXQWXN 091·V H[FOXVLYH VXLWHG SD\ FKDQQHOV FRQWHQW OLEUDU\ mengakses 13 saluran berlangganan eksklusif, pustaka YDULRXVDSSOLFDWLRQVDQGH[FOXVLYHULJKWVWRFDUU\DOO)7$79 NRQWHQEHUEDJDLDSOLNDVLGDQVDOXUDQ)7$PLOLN01&*URXS FKDQQHOV 7KH ODXQFK RI 3OD\ER[ DOORZV WKH &RPSDQ\ WR 5&7, 01&79 *79 GDQ L1HZV 3OD\ER[ PHPXQJNLQNDQ SHQHWUDWHXQWDSSHGQRQ091EURDGEDQGLQWHUQHWXVHUVLQ Perseroan untuk memperluas jangkauan pengguna internet Indonesia. broadbandQRQ091GLVHOXUXK,QGRQHVLD 9LVLRQ 277 \DQJ PHQ\HGLDNDQ NRQWHQ 92' GDQ VDOXUDQ 9LVLRQ DQ 277 WKDW SURYLGHV 92' FRQWHQW DQG OLQHDU linier, yang dimiliki sepenuhnya oleh MVN Group, telah FKDQQHOV ZKROO\ RZQHG E\ 091 *URXS KDV JURZQ berkembang pesat dari tahun ke tahun menjadi platform UHPDUNDEO\RYHUWKH\HDUWREHWKHODUJHVWVXEVFULSWLRQRQOLQH VWUHDPLQJYLGHRRQOLQH berlangganan terbesar di Indonesia. YLGHR VWUHDPLQJ SODWIRUP LQ ,QGRQHVLD 7KLV 277 3ODWIRUP Platform277LQLPHQDZDUNDQDNVHV\DQJPXGDKGDQQ\DPDQ RIIHUV FRQYHQLHQW DFFHVV WR WKHLU VXEVFULEHUV DQ\WLPH DQG bagi pelanggan mereka kapanpun dan dimanapun, dan DQ\ZKHUH FRPSOHWHG ZLWK WKH WLPHVKLIW DQG FDWFKXS GLOHQJNDSLSXODGHQJDQÀWXUtime shift dan catch up. 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Vision Pictures. Sebagai bagian dari MNC Group, Perseroan )XUWKHUPRUHDVSDUWRI01&*URXSWKH&RPSDQ\DOVRHQMR\ MXJDPHPLOLNLKDNLVWLPHZDXQWXNPHQ\LDUNDQ6DOXUDQ)7$ WKHSULYLOHJHWRFDUU\01&·V)7$&KDQQHOVWKDWJDUQHUHG milik MNC yang memberikan peluang keuntungan bersinergi RSSRUWXQLW\V\QHUJ\EHQHÀWVIRUERWKSDUWLHV bagi kedua belah pihak. Diperkuat dengan sinergi luar biasa di dalam grup, serta 6WUHQJWKHQE\WKHH[FHSWLRQDOV\QHUJLHVZLWKLQJURXSDORQJ kinerja yang telah terbukti di lapangan, Perseroan dengan ZLWK WKH ÀHOGSURYHQ SHUIRUPDQFH WKH &RPSDQ\ VWDQGV percaya diri menyambut tahun 2021 dengan tekad untuk FRQÀGHQWO\ WR ZHOFRPH ZLWK GHWHUPLQDWLRQ WR PRYH tumbuh lebih dari sekedar media berlangganan. beyond the subscription media. ANNUAL REPORT 2020 www. mncvisionnetworks.com 5 .LQHUMD /DSRUDQ0DQDMHPHQ 3URÀO3HUXVDKDDQ 2020 Performance Management Report &RPSDQ\3URÀOH +$5<7$12(62(',%-2 (;(&87,9(&+$,50$1 MNC GROUP 6 PT MNC VISION NETWORKS Tbk LAPORAN TAHUNAN 2020 Sumber Daya Manusia /DSRUDQ 3HPEDKDVDQ0DQDMHPHQ 7DWD.HOROD3HUXVDKDDQ<DQJ%DLN 7DQJJXQJ-DZDE6RVLDO3HUXVDKDDQ Human Resources Management Discussion & Analysis *RRG&RUSRUDWH*RYHUQDQFH Corporate Social Responsibility (;(&87,9(&+$,50$1 MNC GROUP Warga negara Indonesia. Beliau memperoleh gelar Indonesian citizen, he obtained his Bachelor of Commerce Bachelor of Commerce +RQRXUV GDUL &DUOHWRQ 8QLYHUVLW\ +RQRXUV IURP&DUOHWRQ8QLYHUVLW\2WWDZD&DQDGDLQ 2WWDZD
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