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international conférence conference internationale for police & law des cadres policiers et enforcement executives des cadres chargés de l’application de la loi

may 6 - 8, 2012 | hilton québec | quebec city, qc, Canada

“Delivering on a Promise: To Serve and Protect”

L B E R T A A

C H CE IEFS OF POLI

Canadian service de association Ontario royal Canadian Delta Alberta Association police de des Provincial Association canadian Professional Police Association of Chiefs of la ville de directeurs Police of Chiefs of mounted Management Department of Chiefs of Police québec de police du Police police Services Police québec

www.internationalpoliceconference.com / www.conferenceinternationaledepolice.com international conférence conference internationale for police & law des cadres policiers et enforcement executives des cadres chargés de l’application de la loi Canadian Association of Chiefs of Police may 6 - 8, 2012 | hilton québec | quebec city, qc, Canada

Dear Police and Law Enforcement Executive, service de police de la ville de québec The eighth annual ‘International Conference for Police & Law Enforcement Executives’ will be held in beautiful Quebec City, Quebec, Canada, from May 6th to May 8th. The conference theme is “Delivering on a Promise: To Serve and Protect” and the conference will be hosted by Directeur Serge Bélisle and the Service de police de la Ville de Québec. The Canadian Association of Chiefs of Police, Association des Directeurs de Police du Québec, Canadian Association of Police Boards, and Canadian Professional association des directeurs de police Management Services will be among the sponsors of this year’s conference. du québec From hero to zero. Is this your reality? The fact is the community’s confidence in your police service and leadership can change in a heartbeat. While public safety, public trust, public accountability, public confidence, and professionalism are the pillars of every police service, there are times when the promise to deliver on these pillars is perceived to be unfulfilled. Every leader is then faced with a dilemma in the face Ontario Provincial Police of a public outcry of the perceived failure to deliver. How do you fulfill the promise in face of political, financial, labour, and leadership shortfalls? Are you at risk of over promising and under achieving? Can the promise ever be fulfilled?

“Delivering on a Promise” will provide you with lessons learned as an international roster of speakers will share their personal experiences and leave you with specific strategies to shape your career in these difficult Ontario association of chiefs of police times. Hear from leaders who have seen their special teams go bad. Learn how to deal with persistent media reports on small time crime that, over time, tend to erode public confidence. Hear from those who have had to handle the “big event;” the event that is going to happen in your area. Take away strategies for use during the bad times to actually strengthen your leadership in the eyes of your community. These are topics that shape the public’s perception of your service and your ability to deliver on the promise to serve and protect.

Royal Canadian You must pay attention to these career threatening issues if you are to survive in today’s environment. Mounted Police We look forward to seeing you in Quebec City, Quebec in May!

Yours truly,

Canadian Professional Management Services

Dale R. McFee, O.O.M. Serge Bélisle, M.O.M. President, Canadian Association of Chiefs of Police Directeur

Delta Police , Prince Albert Police Service Service de police de la Ville de Québec Department

L B E R T A A

C HI ICE EFS OF POL Jim Cessford, M.O.M. Don Trider Alberta Association of Chiefs of Police Chief Constable, Managing Director Program Director Canadian Professional Management Services

Canadian Association of Police Boards www.internationalpoliceconference.com / www.conferenceinternationaledepolice.com 388-1111 WEST HASTINGS STREET, VANCOUVER, BC, CANADA V6E 2J3 TOLL FREE: 1-888-452-6422 TEL: 604-688-2641 FAX: 604-688-2642 welcome

Who should attend? ff Police & Law Enforcement Executives ff Members ff RCMP Executives ff Corporate Security Executives ff Military Police Executives ff By-law Enforcement Executives ff Sheriff’s Office Executives ff Park Ranger Executives ff State Trooper Executives ff Law Enforcement Training Executives ff Elected Officials and City Councillors ff Border Security Executives

Partial list of previous Police & Law Enforcement organizations that have attended: Los Angeles Police Department, Chicago Police Department, , New Zealand Police, Liechtenstein National Police, Sacramento County Sheriff’s Department, New Westminster Police Service, Canadian Police College, , , Norwegian Police Directorate, Belleville Police Service, Cape Breton Regional Police Department, , Delta Police Department, Niagara Regional Police Service, Correctional Service Canada, Saanich Police Department, Canadian Police Knowledge Network, , , Toronto Police Services Board, Durham Regional Police, , Oslo Metropolitan Police, Sault Ste Marie Police Service, Calgary Police Association, Thunder Bay Police Service, Sûreté Du Québec, About Canadian Air Transport Security Authority, Victoria Police Department, the Host Force, Toronto Emergency Medical Services, Department of National Defence, Canadian Coast Guard, Six Nations Police, Orangeville Police Service, West Grey Police Service, Department Edmonton Police Commission, Lethbridge Regional Police Service, , The Service de police de la Ville de City of Richmond Police Department, Federal Police of Belgium, , Québec (SPVQ) is one of the oldest Police Executive Research Forum, Canadian Forces Military Police, South Coast British police services in North America; it is Columbia Transportation Authority Police Service, Norwood Police Division, Saskatoon also Quebec’s second largest municipal Police Service, , Medicine Hat Police Service, Embassy of the United force. With 720 Police Officers, the Arab Emirates, , Royal Canadian Mounted Police, Brantford Police SPVQ is the cornerstone of a high- Service, Lokale Politie Antwerpen, Hong Kong Special Administration Region, Federal performance organization that covers Bureau of Investigation, Vancouver Police Department, French National Police, Milwaukee an area of 567 km² in size and serves Police Department, Maui Police Department, Miami-Dade Schools Police Department, 547,153 residents. Royal Thai Police, Los Angeles County Sheriff’s Department, New Orleans Police Department and more… Devoted to the wellbeing of their community, the SPVQ members make the citizens their number one priority. What conference delegates have said: They have developed a unique expertise “Excellent speakers. Added credibility to the “A fabulous conference with a wide range of in keeping the peace and in managing conference as there were some well known or outstanding speakers and law enforcement daily incidents and those at world-class high profile chiefs.” professionals. It should be a day longer!” cultural events and festivals. Through Ontario Provincial Police Birmingham Police Department the quality of their actions and their “Speakers were excellent.” commitment to the citizens, the SPVQ “Formidable. An outstanding tool to improve Federal Bureau of Investigation members help keep Quebec City one of leadership skills and network with experienced the safest cities in Canada. Of special executives and chiefs.” “Excellent presentation touching on the issues importance to the SPVQ is building National Gendarmerie of France that all police agencies deal with. Excellent close ties with its partners and playing “Excellent and well organized conference. Great facilities.” an active role in achieving shared leaders with well known reputations attending Royal Canadian Mounted Police objectives. makes for a very valuable experience.” “Great speakers. Dynamic. Influential.” Vancouver Police Department Toronto Police Service

call toll free: 1-888-452-6422 • 1 invited speakers

Canadian service de association des Ontario Ontario Association police de directeurs de Provincial Association of Chiefs of la ville de police du québec Police of Chiefs of Police québec Police

SERGE BÉLISLe, M.O.M. Directeur Service de police de la Ville de Québec Directeur Bélisle officially assumed his responsibilities as Directeur of the Service de Police de la Ville de Québec in January 2007, after taking the oath of office before Mayor Boucher. The appointment of Directeur Bélisle had been endorsed by City Council the previous December. Prior to his appointment, Directeur Bélisle served as Deputy Director of Police for the City of Laval, where he spent his entire career. He has served as Assistant Director in charge of Operations, Assistant Director in charge of Administration, and Chief Inspector in charge of Criminal Investigations. Directeur Bélisle was appointed as a Member of the Order of Merit in June 2011. Directeur Bélisle holds a Master degree in Public Administration from the School of Public Administration (ENAP). He has taught at the École nationale de police du Québec and police techniques at the Collège de Maisonneuve.

WILLIAM BLAIR LEROY D. BACA Chief of Police, Toronto Police Service Sheriff Immediate Past President, Canadian Association Los Angeles County Sheriff’s Department of Chiefs of Police Sheriff Baca was elected Sheriff of Los Angeles Chief Blair was appointed Chief of the Toronto County Sheriff’s Department (LASD) in December 1998, and Police Service (TPS) in April 2005. The TPS employs over 5,500 was re-elected in 2010 for his 4th term in office. He joined the Police Officers and 2,200 civilian employees; it is the largest LASD in August 1965. municipal police service in Canada and one of the largest in North America. Sheriff Baca commands the largest Sheriff’s Department in the United States with a budget of $2.4 billion. He leads nearly In January 2003, Chief Blair was the Staff Superintendent in 18,000 sworn and professional staff. The LASD is the law charge of Detective Support and responsible for all specialized enforcement services provider to 42 incorporated cities, 130 criminal investigations. unincorporated communities, 10 community colleges, and over In January 2001, he was promoted to Staff Superintendent and 1 million daily commuters of the Metropolitan Transportation became the Commander of Central Field, and was responsible Authority and Metrolink. Over 4 million residents are directly for 9 police divisions within the inner City with approximately protected by the LASD. 2,000 personnel, centralization of the Paid Duty System Sheriff Baca incorporates innovative best practices into his Administration and overseeing major Community Events. leadership style based on proactive and progressive problem As Toronto’s Chief of Police, he has overseen the development solving. His development of leadership qualities in all levels of the Toronto Anti-Violence Intervention Strategy (TAVIS) to of the Sheriff’s Department have resulted in strong solutions combat violent crime. Rapid response teams are deployed to at- to problems such as drug addiction, domestic violence, risk neighbourhoods to enhance enforcement and support local homelessness, gangs, illiteracy, at-risk youth, parenting, and the policing initiatives while promoting the role of Community quality of life in neighbourhoods. Response Units and the ‘neighbourhood police officer.’

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DAVID O. BROWN JIM CESSFORD, m.o.m. Chief of Police Chief Constable Dallas Police Department Delta Police Department Chief Brown was appointed Chief of the Dallas Police Chief Constable Cessford was appointed to his Department (DPD) in May 2010. He is a 27-year veteran of the position with the Delta Police Department (DPD) in 1995. Prior to DPD. As Chief of Police, he commands a department comprised this, he was Superintendent-In-Charge of Edmonton’s Downtown of over 4,200 employees with 3,600 sworn and oversees an annual Division. operating budget of $410 million. Chief Cessford has successfully guided this Department through As the leader of the DPD, Chief Brown brings innovative planning significant changes and has consistently demonstrated his strong ideas, leadership ability, proven management theories, and belief in a team environment. He has a unique ability to impart to problem-solving techniques to the executive level. He holds active others his belief: “that we can make the leap from what is to what can memberships with the International Association of Chiefs of be.” He displays a strong sense of purpose, consistently relating day- Police (IACP), Police Executive Research Forum (PERF), National to-day activities to future vision. Organization of Black Law Enforcement Executives (NOBLE), and Chief Cessford has been recognized and designated by the courts the Dallas Chapter of the Black Police Association. as an expert hostage negotiator after handling numerous high-risk Chief Brown served as an Interim Assistant City Manager for the City situations as a primary negotiator. Upon his arrival at the DPD, of Dallas and directed operations in the areas of Code Compliance, Chief Cessford moved community based policing to new levels and Environmental & Health Services, Equipment & Building Services, has also been instrumental through the strategic planning process in Library Services, Park & Recreation, and Cultural Affairs. These bringing about sound leadership training education for his members departments were comprised of approximately 2,700 employees and volunteers. In 2009, he was named Citizen of the Year by the with a combined annual operating budget of $233 million. Delta Chamber of Commerce and in 2010, he became a Member of the Order of Merit for Police Forces. JANE CASTOR IVAN COURT Chief of Police Mayor, City of Saint John, New Brunswick Tampa Police Department President, Canadian Association of Chief Castor was appointed Chief of the Tampa Police Boards Police Department (TPD) in October 2009. During her 27 years as a Mayor Court was elected President of Tampa Police Officer, Chief Castor built a reputation for working side the Canadian Association of Police Boards (CAPB) in August by side with citizens, neighbourhood leaders, activists, and business 2010. The CAPB is the only national organization dedicated to owners to solve crime problems and improve the community. Those excellence in police governance in Canada. Mayor Court was strong partnerships are now the foundation of the Department’s first elected to council in 1998 and served 3 terms before being crime reduction strategy, leading to unprecedented success in elected as Mayor in 2008. He retired in June 2006 after teaching making Tampa a safer city. for 33 years. In 2003, then Lieutenant Castor assumed the lead role in the In his role with Saint John Common Council, Mayor Court Department of Homeland Security’s Tampa Bay Urban Area sat on the Saint John Emergency Management Organization, Security Initiative (UASI). She has become a pioneer in using was the first Vice-President of the Cities of New Brunswick homeland security trends in local law enforcement. Association from 2006 to 2007, and sat on the Finance Task Force of the Saint John Board of Police Commissioners and Chief Castor has served in nearly every capacity within the the Saint John Ability Advisory Committee. Mayor Court Department including Patrol, Narcotics, Family Violence, Sex has also served on a number of other committees including Crimes, Criminal Intelligence, the Field Training Program, and the Nominating Committee, Environment Committee, and Administration. Saint John Industrial Parks. He was Co-Chair of the Mayor’s Her dedication to the community reaches far beyond her role Challenge Cup for area high schools in 2002, the Canadian within the TPD. Chief Castor serves on numerous boards in the Committee on Shipbuilding and Policy, and was a member of community and continues to work with and mentor at risk children. the Mayor’s Committee for new revenue ideas for Saint John.

call toll free: 1-888-452-6422 • 3 invited speakers

Canadian service de association des Ontario Ontario Association police de directeurs de Provincial Association of Chiefs of la ville de police du québec Police of Chiefs of Police québec Police

KIMBERLey S. CRANNIS Mohamed Doma Chief of Police Senior Partner Blacksburg Police Department Canadian Professional Management Services Chief Crannis, a 24-year veteran of the Blacksburg Mr. Doma has worked extensively with uniformed Police Department, was named the town’s first female Police Chief service organizations by providing them his expertise, in October 2006. She has served with the Department since 1984, knowledge and diplomatic approach in such areas as strategic most recently as a Captain. planning, contract negotiations, labor relations, organizational development and executive coaching. She has also been a Crime Prevention Officer, a Platoon Commander, an Operations Division Commander and has been in As a facilitator, Mr. Doma is frequently requested to facilitate charge of Department professional standards. executive leadership programs to international audiences. Through his ability to combine his knowledge, and experience Chief Crannis was one of three police department Chiefs that with a charismatic style, he is able to captivate and motivate responded to the Virginia Tech shootings in April 2007. A report audiences of all ranks in fire, police, and uniformed emergency released by an independent group Archangel, a security and services. anti-terrorism group in September 2008 praises the response of In addition, Mr. Doma is a skilled mediator who is able to Virginia Tech and Blacksburg Police Department to the April 2007 quickly identify the common ground among the parties to shootings and defends the manner in which the university notified create strategic solutions. Some of these discussions included the campus of the emergency. The report is a tactical assessment regional bargaining associations for fire jurisdictions, the Police of law enforcement response to the shootings and is designed to Complaints Process, and by order in council, the integration of offer guidance to emergency responders and schools. The 144 page police departments. report’s conclusion reads, “It is hard to imagine any department could have performed better. The training, preparation, interagency operability and conduct of these departments and their officers Owen Ellington should serve as a model for all police throughout America.” Commissioner Jamaica Constabulary Force RICHARD DESCHESNES Commissioner Ellington was appointed Commissioner of the Jamaica Constabulary Force in April Directeur Général 2010. He has served as Acting Commissioner since November Sûreté du Québec 2009. Directeur Deschesnes assumed his duties as Commissioner Ellington, a past student of the Glengoffe High Directeur Général of Sûreté du Québec (SQ) in July 2008 becoming its 22nd Directeur Général. Prior to his appointment, School in St. Catherine, enlisted in the Jamaica Constabulary Directeur Deschesnes served in the police force for 24 years Force in August 1980. and had been Chief Inspector since 2002. SQ is the provincial He was appointed to the rank of Assistant Commissioner in April police force for the Canadian province of Québec. The force 2006. He was also appointed to act as Deputy Commissioner in employs approximately 5,163 officers. August 2008, and later as Acting Commissioner. The primary function of the SQ is to enforce provincial laws, Commissioner Ellington holds a Bachelor of Science Degree some municipal by-laws, the criminal code, and many other laws in Human Resource Management from the University of throughout Quebec and to assist municipal police forces when Technology and a Master of Science Degree in National Security needed. The SQ is also responsible for providing municipal police services to municipalities in the province that do not and Strategic Studies from the University of the West Indies. otherwise have municipal or regional police services. By law, Commissioner Ellington has also earned professional certificates that includes municipalities with fewer than 50,000 residents. from numerous universities abroad, including the Certificate in As such, the force is mainly present in small rural and suburban National Security and Strategy from the University of Beijing, areas. The force also patrols provincial highways. In addition, China and a post-graduate certificate in Transnational Security, the SQ can investigate any incident that involves wrongdoing Stability and Democracy from the National Defense University by a municipal police force or a case where a police intervention Centre for Hemispheric Defense Studies in Washington, DC. caused death.

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PETER GERMAN, o.o.m., ph.d MARIO HAREL Deputy Commissioner Directeur Royal Canadian Mounted Police Service de police de la Ville de Gatineau A member of the Royal Canadian Mounted Police Directeur Harel was appointed Directeur of for 30 years, Deputy Commissioner German has worked on Service de police de la Ville de Gatineau in February 2009. He uniform and plainclothes duties in every province and territory, began his career in 1984 and is now in his 28th year of service. with postings in Saskatchewan, Newfoundland, Nova Scotia, British Columbia, and Ontario. Directeur Harel has continuously pursued positions of greater responsibility and as a result, has extensive experience in a He has served on urban and rural detachments, security service, broad range of jurisdictions. professional standards, and commercial crime duties, including as a detective inspector charged with major fraud and corruption His experience includes working in the Office of Criminal investigations in the National Capital Region. Between 2002 and Investigations, Special Events, Crime Prevention, and then to 2005, he was the Director General of Financial Crime, responsible the overall direction of the police force. for the Force’s commercial crime, market enforcement and Directeur Harel has broad experience in both the operations proceeds of crime programs, and was the Lower Mainland District’s and administrative sides of policing. Commander between 2007 and 2011. In March 2011, he assumed the role of Deputy Commissioner West, with responsibility for the Furthermore, his involvement at the regional, provincial, and RCMP’s four Western and three Northern divisions. national levels provides him with a strong global perspective on the challenges and issues facing law enforcement executives. He holds graduate degrees in law and political science, including a Directeur Harel is an active member of the Canadian Association doctorate in law from the University of London, and is the author of Chiefs of Police. of a legal text, Proceeds of Crime and Money Laundering. RICK HANSON CHUCK JORDAN Chief of Police Chief of Police Calgary Police Service Tulsa Police Department Chief Jordan was appointed the 39th Chief of the Chief Hanson joined the Calgary Police Service Tulsa Police Department (TPD) in November 2010. Chief (CPS) in 1975. He has over 36 years of policing experience in a Jordan served as Interim Chief since January 2010. number of different investigative and operational areas. For more than half of his law enforcement career, Chief Hanson has worked Chief Jordan first joined the TPD in 1969 and was one of the at a senior management level, both within the CPS and with the first SWAT team members in 1978. He served as a Regional Royal Canadian Mounted Police (RCMP). Commander of more than 1,200 officers in Kosovo. Chief Jordan has a strong interest in community policing and identified Chief Hanson has a Bachelor of Arts in Social Sciences from the strategies for strengthening that role while at the same time University of Calgary. He is also a graduate of the University of reducing costs and putting more trained officers on the street. Calgary Executive Development Program, the FBI Leadership in Counter-terrorism Program and the Canadian Police College Chief Jordan has a long history with the TPD. He served 32 Executive Development Program. years with the force, leaving in 2001 and eventually becoming a Captain with the Tulsa County Sheriff’s Office. Before returning to the CPS in 2007, Chief Hanson was the RCMP “K” Division Chief Superintendent in charge of Integrated Chief Jordan took over command of the TPD at a very and Federal Policing. Constantly in contact with the community tumultuous time with investigations into corruption leading to he serves, Chief Hanson has tight ties to organizations supporting arrests and the overturning of convictions, with dozens of cases the city’s homeless, victims of domestic violence and programs still pending. geared towards youth intervention and education. He is also a strong advocate of establishing effective diversion and treatment Upon assuming his role, Chief Jordan was also faced with programs, and aligning the CPS with other important agencies to budget problems and layoffs accompanied by public complaints address social disorder and addictions at the earliest stages. regarding the handling of the situation.

call toll free: 1-888-452-6422 • 5 invited speakers

Canadian service de association des Ontario Ontario Association police de directeurs de Provincial Association of Chiefs of la ville de police du québec Police of Chiefs of Police québec Police

ROD KNECHT SUSAN E. MANHEIMER Chief of Police Chief of Police, San Mateo Police Department Immediate Past President, California Police Chief Knecht was sworn as the 22nd Chief of Chiefs Association Police of the Edmonton Police Service in June 2011 in a special Chief Manheimer was appointed Chief of Police ceremony at City Hall. Chief Knecht was previously the Senior for the City of San Mateo in May 2000. As Chief, she provides a Deputy Commissioner of the Royal Canadian Mounted Police leadership role to the City and on countless regional initiatives. Prior (RCMP), ranked as the most senior uniformed police officer in the to her appointment, she served 16 years with the San Francisco Police RCMP. In this role, Chief Knecht was responsible for the efficient Department, where she focused on gang and violent-crime suppression. and effective operation of all components of the RCMP, including managing a budget of $4.7 billion and 31,000 employees. Chief Manheimer continues to demonstrate her commitment to neighbourhood policing and has implemented many innovative Prior to his appointment in Ottawa, Chief Knecht was responsible programs, such as the highly-successful Homeless Outreach Team for the RCMP in Alberta, Saskatchewan, Manitoba, the Northwest and the Adopt-a-School program. In addition, she has led the way in Territories, and Nunavut. As the Deputy Commissioner, North forming creative partnerships with the community and allied agencies, West Region, and Commanding Officer “K” Division in Edmonton, including the Tongan Interfaith Council for Central San Mateo County, Alberta, he was responsible for managing the operations of 108 the Juvenile Hall Assessment and Diversion Center, and the countywide detachments and the delivery of community policing throughout Gang Task Force, which she helped found. Chief Manheimer serves the North West Region. on many countywide initiatives, including the Juvenile Justice Advisory Chief Knecht is a strong advocate for integrated policing. While Group, the Domestic Violence Council, and Peninsula Partnerships. stationed in Alberta, he was instrumental in supporting the development and inception of the Alberta Law Enforcement Chief Manheimer is the Immediate Past President of the California Response Team (ALERT) and the Alberta Serious Incident Police Chiefs Association and is a Governor’s appointee to the State Response Team (ASIRT). Advisory Group for Juvenile Justice Delinquency and Crime Prevention. CHRIS D. LEWIS PETER MARSHALL Commissioner Commissioner Ontario Provincial Police New Zealand Police Commissioner Lewis became Commissioner Police Commissioner Marshall assumed his duties as of the Ontario Provincial Police (OPP) in August 2010, assuming Commissioner of Police for New Zealand in April 2011. Prior to his leadership of one of North America’s largest deployed police services. appointment, he served for four years with the Royal Solomon Islands Commissioner Lewis oversees front-line policing, traffic and marine Police Force, most recently as its Commissioner. Commissioner operations, support services, and specialized and multi-jurisdictional Marshall joined New Zealand Police as a recruit in 1972. He has held investigations throughout the Province of Ontario. a wide range of uniform and CIB positions in New Zealand, from Officer in Charge of CIB training at the Police College to Head of the Since joining the OPP in 1978, Commissioner Lewis has amassed Hawkes Bay Armed Offenders Squad, and from Area Commander a wealth of operational policing experience, particularly in front- in Hastings and Auckland City to Assistant Commissioner. line service delivery, various investigative disciplines, and tactical operations. From 2007 until his appointment, Commissioner Lewis Commissioner Marshall commanded high-profile operations served as Deputy Commissioner of Field Operations. including the policing of the 1999 APEC Conference, which included the visit of US President Bill Clinton, and America’s Cup in Auckland. Commissioner Lewis’ cross-command experience is wide and varied, He held the position of Assistant Commissioner at Police National including tenures as Commander of the Investigation Bureau, the Headquarters for three years before his secondment to the Solomons, Information Technologies Bureau, and the Emergency Management where he was appointed Commissioner in March 2009, having Bureau, as well as the Director of the Criminal Intelligence Service relieved in that position since early 2008. Ontario. He was Regional Commander of the OPP’s East Region from 2001 to 2004, Director of the Criminal Investigation Branch in 2000 In his four years with the Royal Solomon Islands Police Force, he had and worked with the Royal Canadian Mounted Police to establish and to deal with simmering civil tensions, a deadly tsunami, and regular lead the Cornwall Regional Task Force from 1993 to 1995. incidents involving crocodiles.

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Dale R. mcfee, O.O.M. MARC PARENT President, Canadian Association of Chiefs of Police Directeur Chief of Police, Prince Albert Police Service Service de police de la Ville de Montréal Chief McFee was elected President of the Canadian Directeur Parent was appointed Directeur of the Association of Chiefs of Police (CACP) at the association’s Service de police de la Ville de Montréal (SPVM) in September annual meeting in August 2011. He is currently serving as Chief 2010, Canada’s second largest police force with 4,650 men and of the Prince Albert Police Service (PAPS) in Prince Albert, women under his command, along with 1,600 civilians. Saskatchewan. Chief McFee has served in his current role Since 2005, Directeur Parent has held the position of Assistant with PAPS for the past 8 years, having spent his entire policing Director in the city’s South at first then North region. In terms career in Prince Albert. Regionally, he initiated the Community of diversity, including racial profiling issues, his method is Mobilization movement in Prince Albert and within the Prince viewed as a benchmark because of the numerous innovative Albert Police Service to address the local challenges of policing projects set up by him within his sector, including a professional and those throughout Northern Saskatchewan. approach that speaks volumes due to the high-benefit projects Chief McFee is also the President of the Saskatchewan Association he deployed in sensitive areas such as addiction, homelessness, of Chiefs of Police. He brings unique business knowledge and spousal and interfamily abuse. has lectured extensively on Leadership and HR Management at As head of the SPVM, Directeur Parent declared “I am well the Saskatchewan Police College in addition to private sector aware of the enormous expectations for our organization. organizations in Western Canada and United States. That’s why openness and ethics will be at the heart of my action He serves on many Boards and committees within the city and plan…” province and is highly active in Prince Albert’s competitive A change management expert, his journey is considered a sporting community. On July 8th of this year, Chief McFee was reference because he managed to combine healthy management, also appointed to the Canadian Order of Merit of the Police independence and integrity. Forces by the Governor General of Canada. ROMAIN NETTGEN MICHAEL PERLER Director-General Chief Grand Ducale Police, Luxembourg Federal Criminal Police, Switzerland Director-General Nettgen was appointed to Chief Perler was named the new head of his position in 2008. He is the third Director-General since the Main Division Federal Criminal Police (FCP) of the Federal the creation of the Grand-Ducal Police in 2000. The Grand Office of Police (fedpol) by Federal Councilor Eveline Widmer- Ducal Police is responsible for ensuring Luxembourg’s internal Schlumpf, head of the Federal Department of Justice and Police security, maintaining law and order, and enforcing all laws and in 2009. Prior to his appointment he was First Deputy Chief Grand-Ducal decrees. It is also responsible for assisting the of the Swiss Federal Criminal Police having been appointed to military in its internal operations, as prescribed by the Grand that position in 2007. At that time he was also designated as the Duke. Prior to his appointment as Director-General Nettgen, Coordinating Division Chief of the Commando Division of the he served as Deputy Director-General of Grand Ducale Police Federal office of Police of Switzerland. for eight years. After studying law and criminology, Chief Perler headed the Director-General Nettgen has a degree in Criminology. He judicial police of the city of Bern from 1996 to 2000 and the became a Lieutenant in the Police Directorate in September of Canton of Fribourg from 2000 to 2006. He joined the Federal 1979 and has served in a variety of positions during his career Judicial Police (PJF) in July 2006. including Deputy Director of the Gendarmerie Grand Ducale, Chief Perler has been a member of several working groups Director of Criminal Investigations, and Director of Training. including the Telephone Monitoring Working Group, the Director-General Nettgen was awarded the Grand Officer of Association of Swiss Criminal Police Chiefs, and the Swiss the Order of Merit of the Grand Duchy of Luxembourg in June Criminal Committee. Coincidentally with his appointment as 2007 and Commander of the Order of the Crown of Oak in head of the PJF by Federal Councilor Eveline Widmer-Schlumpf, June 2005. Chief Perler was also appointed Deputy Director in July 2009.

call toll free: 1-888-452-6422 • 7 invited speakers

Canadian service de association des Ontario Ontario Association police de directeurs de Provincial Association of Chiefs of la ville de police du québec Police of Chiefs of Police québec Police

DARRYL PLECAS, PH.D. ANDREW P. SCIPIONE, APM School of Criminology and Criminal Commissioner Justice, University of the Fraser Valley NSW Police Force, Australia Dr. Plecas holds the Royal Canadian Mounted Commissioner Scipione was appointed Police University Research Chair in the School of Criminology Commissioner of Police in September 2007 having served as and Criminal Justice at the University of the Fraser Valley (UFV) Deputy Commissioner since February 2002. Commissioner where he has worked for 30 years. He has served as Chair of the Scipione joined the NSW Police Force in 1980 following a School for various terms over 14 of those years. He is a recipient period of employment with the Australian Customs Service. of UFV’s Teaching Excellence Award and in 2003 received an During his time with the NSW Police Force, he has held a range Innovative Excellence in Teaching, Learning and Technology of positions and appointments. Award at the fourteenth International Conference on College In 1992, Commissioner Scipione was appointed to the rank of Teaching and Learning. Detective Inspector at the Joint Technical Services Group and Dr. Plecas has served as an Associate for the International in 1995 was promoted to the rank of Detective Superintendent Centre for Criminal Law Reform and Criminal Justice Policy at (Commander) at the Special Technical Investigation Branch the University of British Columbia, as an Expert Observer to the (formerly JTSG). tenth United Nations Congress on the Prevention and Treatment From 1992 to 1998, he was also a Senior NSW Police Counter of Offenders, and on 3 occasions as an invited participant Terrorist Advisor to SAC-PAV. In 1998, he was appointed to at the annual meetings of the United Nations Scientific and the position of Chief of Staff to the NSW Police Commissioner Professional Advisory Committee. He also served for 3 years and in 2001, he was appointed as the Assistant Commissioner as a member of the Correctional Service of Canada’s Audit in charge of Special Crime & Internal Affairs. Commissioner Team on National Programs Accreditation, and for 6 years as an Scipione is a recipient of the Australian Police Medal and the Independent Chairperson for the Pacific Region. National Medal. CHARLES H. RAMSEY Jurgen Stock, ph.d. Commissioner Vice President Philadelphia Police Department Federal Criminal Police Office, Germany Commissioner Ramsey was appointed Dr. Stock became Vice President of the Commissioner of the Philadelphia Police Department in January Bundeskriminalamt (BKA) in 2004. The BKA is the Federal 2008. He leads the 4th largest police department in the country Criminal Police Officer in Germany. Prior to his appointment, with 6,700 sworn members and 830 civilian members. he was Head of Division for the Institute of Law Enforcement Commissioner Ramsay was the Chief of the Metropolitan Studies and Training at the BKA. Police Department from April 1998 to December 2006. Under The BKA is an essential cornerstone in a comprehensive system then Chief Ramsey’s leadership, the Department regained its of crime control and works as a partner with the police forces of reputation as a national leader in urban policing. He oversaw the Federation and the sixteen German States. The role of the and participated in numerous high profile investigations and events in Washington, DC, such as the Chandra Levy Murder BKA is to overcome any uncoordinated activity among these Investigation and the 2002 DC Sniper Investigation. organizations that create obstacles for police work. Commissioner Ramsey is known to refocus police departments on Dr. Stock, an Attorney at Law, received his Doctoral degree in crime fighting and crime prevention through a more accountable 1995 and has been a lecturer for criminology and a member organizational structure, new equipment and technology and, an of the managing board for the New Criminology Society. He enhanced strategy of community policing. has also served as the Chairman for the Conference of Rectors/ Presidents of Police Colleges for Higher Professional Training Commissioner Ramsey holds both Bachelor’s and Master’s and spokesman for the head of the Departments of Police degrees in Criminal Justice from Lewis University in Romeoville, Studies at the College for Higher Professional Training in Public Illinois. He is a graduate of the FBI National Academy and the Administration. National Executive Institute.

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C H CE Mounted Management Department IEFS OF POLI of Chiefs of Police Boards Police Services Police

MATTHEW A. TORIGIAN Robert c. white Chief of Police Chief of Police Waterloo Regional Police Service Louisville Metro Police Department Chief Torigian became the 5th Chief of Police for Chief White was appointed Chief of the newly the Waterloo Regional Police Service in December 2007. Chief merged Louisville Metro Police Department in January 2003. The Torigian is an active member on many local, provincial, and Louisville Metro Police Department was created with the merger national committees. of the Louisville Division of Police and the Jefferson County Police Department. The Louisville Metro Police Department is He presently serves as Vice-President on the OACP Board the 22nd largest department in the country. It has 1,200 sworn of Directors. Chief Torigian is a graduate of Wilfrid Laurier officers and nearly 400 civilian personnel. Since becoming Chief University, the University of Western Ontario, and the FBI of the Louisville Metro Police Department, Chief White has National Academy; he is presently enrolled in the FBI National overseen the successful merger of two police agencies. Executive Institute. He brings a fresh approach to crime prevention, combining The Waterloo Regional Police Service is the seventh largest community-police partnerships with decentralization. By police service in the province of Ontario serving more than downsizing specialty units, Chief White was able to put more 520,000 residents in the region of Waterloo. officers on the streets, thereby increasing the department’s The Police Service employs 738 uniform members and 271 visibility to the community. Under Chief White’s guidance, the civilian members who are committed to making a difference in department has adapted to meet Metro Louisville’s ever-changing the many diverse and vibrant neighbourhoods of the Waterloo needs. Under his tenure, he has helped restore the public’s trust region as they fulfill their mission to improve the quality of life and willingness to work with the police department. Chief White for all people. came to Louisville from Greensboro, North Carolina, where he served as Chief of Police for four and a half years, beginning in GEORGE N. TURNER June 1998. Chief of Police Atlanta Police Department WHY ATTEND? Chief Turner was appointed Chief of the Atlanta Learn from others’ experiences: Police Department (APD) in July 2010. He became a member of Hear from the personal experiences of esteemed law the APD in July 1981. Since that time, he has worked in all areas of enforcement executives. Learn what they don’t teach you in the department, including the uniform division and investigations. the classroom. During his tenure as Deputy Chief of the Service and Support Build your network: Division, his primary responsibilities included managing the day- Senior executives say “it’s what you know, but also who to-day operations of the administrative resources: Information you know.” Services, Computer Services, Training Academy, Human Resources, Corporate Services, the $164 million budget, and Develop your executive team: Communications/911. Your success depends on your ability to manage outcomes through your executive team. Build your team’s foundation Prior to his assignment as a Major, he commanded the Human by inviting them to attend with you. Resources Section with the responsibility to oversee 2,200 employees and the Background & Recruitment Unit, which was successful in Career advancement: hiring a record high number of 204 Officers during the year of 2006 One component of career advancement is about creating and 251 in 2007. Prior to this assignment, he commanded the Zone opportunities through your networks. One Precinct, which is the Northwest section of Atlanta, one of the Create a legacy: more challenging and difficult precincts in the city. Every great leader is remembered by how they managed During his 2 year command of the Zone One Precinct, he was through a crisis. ‘Create the future in the present’ by responsible for a 17% reduction in overall crime. learning strategies today that will enhance the future.

call toll free: 1-888-452-6422 • 9 agenda

Canadian service de association des Ontario Ontario Association police de directeurs de Provincial Association of Chiefs of la ville de police du québec Police of Chiefs of Police québec Police

Public safety, public trust, public accountability, public Sunday, May 6 confidence, and professionalism are the pillars of every 4:00 PM to 6:00 PM service. There are times when the promise to deliver on these pillars is perceived to be unfulfilled. Every leader is Registration then faced with a dilemma in the face of a public outcry of the perceived failure to deliver on the promise. 6:00 PM to 8:00 PM Welcome Reception How do you fulfill the promise in face of political, financial, labour, and leadership shortfalls? Are we at risk of over promising and under achieving? Can Monday, May 7 the promise ever be fulfilled?

7:00 AM to 8:00 AM 9:00 AM to 10:00 AM Breakfast Buffet & Networking When Good Teams Go Bad

8:00 AM to 8:20 AM Panel Presentation Official Opening ffDirecteur Marc Parent ffChief Constable Jim Cessford, M.O.M. Service de police de la Ville de Montréal Delta Police Department ffCommissioner Charles H. Ramsey Program Director Philadelphia Police Department ffChief Dale R. McFee, O.O.M. ffChief George N. Turner Prince Albert Police Service Atlanta Police Department President, Canadian Association of Chiefs of Police You have formed a special team to attack specific criminal ffDirecteur Serge Bélisle, M.O.M. activity and this team has been very successful. The Service de police de la Ville de Québec community is praising the team and your leadership as Conference Host they watch crime reduce in their area and their community has become much safer. But now, recent changes in team ffChief François Gobeil personnel have changed the team culture. Suddenly there Service de la sécurité publique de Trois-Rivières are charges of corruption and rough treatment of suspects President, Association des Directeurs de Police du Québec arising in the media. It looks like your best move is to act ffHonourable Robert Dutil quickly to disband the team and to try again. Ministre, Sécurité Publique Québec What can you do as Chief to ensure specialized teams are ffMayor Ivan Court successful in the long term? Should you be more hands- City of Saint John, New Brunswick on in the selection of team members? When would this involvement be seen as micro managing? President, Canadian Association of Police Boards 10:00 AM to 11:00 AM 8:20 AM to 8:30 AM Conference Overview Refreshment Break & Networking ffMr. Mohamed Doma 11:00 AM to 12:00 PM Senior Partner Position Disintegration: One Incident at a Time Canadian Professional Management Services Panel Presentation 8:30 AM to 9:00 AM ffDirecteur Richard Deschesnes Building Confidence in the Delivery of the Promise Sûreté du Québec Keynote Presentation ffCommissioner Chris D. Lewis ffSheriff Leroy D. Baca Ontario Provincial Police Los Angeles County Sheriff’s Department ffCommissioner Andrew P. Scipione, APM NSW Police Force, Australia

10 • www.internationalpoliceconference.com / www.conferenceinternationaledepolice.com E R Royal Canadian L B T A Alberta Canadian Delta A Canadian Professional Police Association Association of

C H CE Mounted Management Department IEFS OF POLI of Chiefs of Police Boards Police Services Police

Your media section is doing a good job of dealing with high profile ffChief William Blair incidents as they emerge. The public seems satisfied that public Toronto Police Service safety is in good hands. Over the past several months, however, Immediate Past President, Canadian Association of there seems to be a regular need to be defending the department Chiefs of Police and your leadership. This one incident-at-a-time scenario could be creating a pattern of perception. Have you just about exhausted In any organization the Chief Executive must always balance the bank of goodwill credits you built up early in your leadership? administrative leadership with an in-your-face presence on the front line. Your prior extensive experience in policing What do you do now? How can you create and maintain a will no doubt cause you to want to get in there to see what positive perception among key elements of the community if not is happening especially when high profile cases seem to be the community as a whole? Are you planning for these positive bogged down. Further, you may at times decide that you incidents? want to be seen, heard, and watched. After all, you are the 12:00 PM to 1:00 PM Chief! Lunch Buffet & Networking When is the right time to have a front line involvement with issues? At what point does your involvement erode 1:00 PM to 2:00 PM the confidence of your leadership team? At what point do This Too Could Happen to You you become an obstacle rather than a catalyst to a solution?

Panel Presentation 2:30 PM to 3:15 PM ffChief Kimberley S. Crannis Refreshment Break & Networking Blacksburg Police Department 3:15 PM to 4:15 PM ffChief Superintendent Mark Hamilton* Police Service of Northern Ireland From Hero to Zero: ffChief Susan E. Manheimer You Are Only One Headline Away San Mateo Police Department Panel Presentation Immediate Past President, California Police ffChief David O. Brown Chiefs Association Dallas Police Department ffChief Michael Perler ffChief Rod Knecht Main Division Federal Criminal Police Edmonton Police Service Federal Office of Police (fedpol), Switzerland ffCommissioner Peter Marshall Critical incidents are going to happen whether it is a train New Zealand Police derailment, a natural disaster, or a home grown event. On Monday, you are awarded the Order of Merit. The Yes, you have emergency plans in place and they are well confidence of the community regarding public safety is at rehearsed but the trauma of the actual incident can shake the an all time high. One week later things have dramatically organization to its core and illuminate holes in your plans. changed. A lingering criminal investigation has been blown There are many reports on the shelf from previous incidents up in the media and the public is changing its tune. There both home and abroad and sound recommendations are are rumblings that insufficient resources have been applied waiting to be examined. to the case that has involved a prominent community member. Can you handle a critical incident? Can you eliminate the “I told you so” comment from previous so called experts? Hear Are you only one headline away from reassignment? the lessons learned from these Chiefs who have experienced You may have defended against the big one but can you the aftermath of a critical incident. withstand the scrutiny that will come from a minor event next week? Your survivability will depend on your capacity, 2:00 PM to 2:30 PM your network, and your action. Command and Control: 6:00 PM to 9:30 PM When the Chips are Down Official Dinner Banquet Keynote Presentation

call toll free: 1-888-452-6422 • 11 agenda

Canadian service de association des Ontario Ontario Association police de directeurs de Provincial Association of Chiefs of la ville de police du québec Police of Chiefs of Police québec Police

Budget debates in any sector will draw out the typical clichés. Tuesday, May 8 “Lives will be lost,” “services will be reduced,” and “staff 7:00 AM to 8:00 AM layoffs will occur.” The public is growing immune to such Breakfast Buffet & Networking threats especially after they see these as hollow arguments. Leadership emerges in these bad times. Creativity, strategic 8:00 AM to 8:30 AM thinking, and strategic leadership must emerge if public To Serve and Protect (Maybe): safety and public confidence are to be maintained. How do When You Are Outmanned you grow your organization in this context? For example, how do you ensure the public that investment in leadership Keynote Presentation development will guarantee delivery on the promise? ffDirecteur Serge Bélisle, M.O.M. Service de police de la Ville de Québec 9:30 AM to 10:30 AM Refreshment Break & Networking Outdoor concerts, sporting events, and public gatherings of all kinds have the potential to bring about wrong doing on 10:30 AM to 11:15 AM a large scale. Elected officials often demand scenarios that Facebook, Twitter, YouTube: you know are going to be difficult to control. Once you are outmanned, you are outgunned. Is that the reality? Faster Than Your Communications Section Panel Presentation When you can anticipate tens of thousands in the streets, how do you build a strategy that will protect public safety? ffDirecteur Adjoint Sophie Bégin * Do you have the capacity that the public expects? What Service de police de la Ville de Québec lessons can you apply from those who have been there and ffCommissioner Owen Ellington handled the big event? Jamaica Constabulary Force 8:30 AM to 9:30 AM ffChief Robert C. White Budget Reductions, Claw Backs, and Labour Louisville Metro Police Department Unrest: The Successful Ingredients for a The movies are online before your officers communicate the Leadership Comeback incident on the radio and file their reports. Tweets are on Panel Presentation their way before you complete your press conference. Your officers are updating their Facebook pages regarding the ffMayor Ivan Court, City of Saint John, New Brunswick most recent departmental promotions. President, Canadian Association of Police Boards Are you behind the curve? How many tweets is your ffDirecteur Mario Harel communications section sending out? Have you made Service de police de la Ville de Gatineau maximum use of this new technology? ffChief Chuck Jordan Tulsa Police Department ffDirecteur Adjoint Pierre Mathieu* Service de police de la Ville de Québec

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C H CE Mounted Management Department IEFS OF POLI of Chiefs of Police Boards Police Services Police

ffChief Rick Hanson Calgary Police Service ffDirector General Romain Nettgen Police Grand Ducale, Luxembourg ffDr. Jurgen Stock, Ph.D. Federal Criminal Police Office, Germany The life of the CEO of a police organization is fraught with problems and challenges. You are the Chief of an organization with a multi-million dollar budget and hundreds if not thousands of employees. There are political 11:15 AM to 12:00 PM aspects to your role as well as team aspects as you harness the power of your members. Predicting Turning Points: Your Career Depends On It How do you build an effective structure that defends against corruption, fosters leadership, motivates your members, Panel Presentation and guards’ public safety? ffChief Dale R. McFee, O.O.M. 2:00 PM to 2:30 PM Prince Albert Police Service President, Canadian Association of Chiefs of Police Terminations, Forced Retirements and Quick ffDr. Darryl Plecas, Ph.D. Exits: Can You Survive? School of Criminology and Criminal Justice, Keynote Presentation University of the Fraser Valley ffChief Constable Jim Cessford, M.O.M. ffChief Matt Torigian Delta Police Department Waterloo Regional Police Service The average lifespan of a Police Chief in the United States What is coming down the pipe? Are drastic budget is three years and in Canada it isn’t much longer. You seem reductions coming? Is there a growing sense that more to be keeping the seat warm until the next termination. resources may be necessary to protect public safety? What The issues that can bring the Chief down are relatively well is in the wind regarding political change? When will the known so why can’t they be avoided? Often they are small troops have had enough and want change? issues with large consequences. Successful executives seem to be able to successfully predict Is this scenario inevitable? Do you always have to be at risk the future and take appropriate action to the benefit of the organization. Your ability to predict when things will happen, in this position? How do those with some longevity manage and the ability to take the correct action, may determine to survive? the success or failure of your career. Environmental scans, 2:30 PM to 2:45 PM strategic positioning, and partnership alignment may be the components you need to help predict the turning points for Closing Remarks the future. Plan for the 2013 CONFERENCE 12:00 PM to 1:00 PM Commissioner Chris D. Lewis and the Ontario Lunch Buffet & Networking Provincial Police are pleased to announce that 1:00 PM to 2:00 PM they will be hosting the ninth annual International Lessons in Command: Making the Critical Decision Conference for Police & Law Enforcement Executives in 2013. Panel Presentation The OPP fulfills its mandate as one of North America’s largest f fChief Jane Castor deployed police services with more than 6,100 uniformed Tampa Police Department officers, 2,700 civilian employees and 850 auxiliary officers. ffDeputy Commissioner Peter German, O.O.M., Ph.D. Royal Canadian Mounted Police *Bios will be available on the conference website

call toll free: 1-888-452-6422 • 13 DON’T DELAY! THE EARLY BIRD international conférence DEADLINE IS JANUARY 13, 2012! conference internationale for police & law des cadres policiers et enforcement executives des cadres chargés de l’application de la loi

MAY 6 - 8, 2012 | hilton québec | quebec city, QC, Canada

Registration form

1. DELEGATES How to Register: 1) Name:  Register online at www.internationalpoliceconference.com Title: www.conferenceinternationaledepolice.com E-mail: Register over the phone by calling 2) Name:  604-688-2641 or Title: toll free 1-888-452-6422 (Canada & US only) E-mail: from 8am to 5pm PST 3) Name: Complete the attached registration Title:  form and fax it to 604-688-2642 E-mail:  Complete the attached registration 4) Companion Name: form and mail it to: International Conference for Police & 2. CONTACT (Confirmation will be sent to the e-mail address provided below) Law Enforcement Executives 388-1111 West Hastings Street Name: Vancouver, BC Title: V6E 2J3 Canada E-mail: Organization: Delegate Registration Includes: f Address: f Official conference package ff Welcome reception on May 6 City: Prov/State: ff Official dinner banquet on May 7 Postal/Zip Code: Country: ff Breakfast, lunch & refreshment breaks on Phone: Fax: May 7 & 8 ff Delegates’ contact list 3. PAYMENT ff Access to an exclusive trade show Early Bird Rate SAVE $799 CAD + Tax per delegate registration ff Exhibitors’ contact list Until January 13, 2012 Regular Rate $899 CAD + Tax per delegate registration Companion Registration Includes: f Companion Rate $149 CAD + Tax per companion registration f Welcome reception on May 6 ff Official dinner banquet on May 7 Cheque enclosed is payable to CPMS Invoice PO#: Conference Location and Credit Card (Visa/MC/AMEX) Preferred Accommodation: Hilton Québec Card Number: Expiry Date: 1100 Rene-Levesque East Cardholder’s Name: Quebec City, QC G1R 4P3 Canada Signature: Reservations Department: 418-647-6500 Please note that credit card payments will be processed by CPMS, the organizing committee. Central Reservations (toll free): 1-800-447-2411 All prices listed above are in Canadian Dollars. (Tax # 87403 2162) www.hiltonquebec.com 4. HOW DID YOU HEAR ABOUT US? Preferred rates are available up to and including April 4, 2012 for $179 plus taxes per night. Mail  E-mail  Colleague  Other: Please quote “2012 International Conference for

Note: Speakers to be confirmed. Conference organizers may substitute speakers and modify content. Cancellation Policy: 1. Space is Police & Law Enforcement Executives” when limited, and based on a first come, first serve basis. 2. Full payment is required to secure delegate pass. 3. Only cancellations made making your reservation. Reserve early as this prior to March 30, 2012 will receive a 100% full refund. rate is limited to a first come, first serve basis.