Report to the Board: Auxiliary Unit

From: Inspector D. Bishop

Date: Wednesday, January 08, 2020

In December 2019 the Auxiliary Unit contributed 124.5 hours.

The Annual Auxiliary Food Drive in support of the Salvation Army ran at various grocery stores throughout the month and saw record donations.

This year saw 8,117 lbs. of food collected, with an additional $4,804.76 in cash received. This exceeded last year’s total of 7,470 lbs., and $3,636.31 in cash. This event continues to be well supported by the Auxiliary Unit and is coordinated by Auxiliary Cst. Dave Barber, a long serving member who has coordinated the food drive efforts for six years.

In addition to patrol and food drive hours, the Auxiliary members assisted with patrols of the Festival of Northern Lights.

This month the top two contributors had 25.5 hours and 20 hours respectively.

Report to the Board: Criminal Investigations Branch and Drug Enforcement

From: Inspector D. Bishop

Date: Wednesday, January 08, 2020

Criminal Investigations

In December, 2019 members of the Criminal Investigations Branch conducted investigations into numerous offences including Assault, Sexual Assaults, Exploitation, Frauds, Voyeurism and Mischief.

On December 03, 2019, members of the Criminal Investigation Branch lead an educational workshop with Public Health on Human Trafficking in the Grey-Bruce area. Over twenty persons employed in the hospitality industry attended the workshop and were given training on what Human Trafficking would look like in their respective workplaces. The workshop also provided information on how to respond to potential victims of Human Trafficking and services available to those persons locally.

The Criminal Investigations Branch has concluded a lengthy investigation into a break, enter and theft that took place at the Owen Sound Hospital Business offices in February of 2019. A safe was broken into during the incident and cash, cheques and other items were stolen. Significant damage was done to office doors, drywall and ceiling tiles by the accused as he committed the offence. With assistance from the Forensic Identification Unit, DNA left behind by the offender was seized and processed. A warrant was later executed and the offender was identified. The investigation further revealed that the accused was involved in similar break, enter and theft occurrences across the Province of . The accused is in custody facing similar charges by numerous police agencies including the Owen Sound Police Service.

The Criminal Investigations Branch assisted uniform members in conducting an Assault Causing Bodily Harm investigation. The victim sustained a broken ankle in three places as a result of an unprovoked and random assault at a downtown drinking establishment. An arrest warrant has been sought for the accused.

Page 1 of 2

During the early morning hours of December 14, 2019, police responded to a drug overdose at an east side residence. A 36-year-old female was transported to hospital however she was later pronounced deceased. Tragically, she was approximately six months pregnant with twins at the time and the two fetuses also did not survive. The Criminal Investigations Branch is conducting a death investigation and have determined that Fentanyl was the drug used by the victim. An investigation has been initiated that is focusing on the source/ supplier of the narcotics obtained by the victim.

On December 26th, 2019 a search warrant was sought and obtained for the arrest of a 38-year- old Georgian Bluffs man who was wanted by the Owen Sound Police Service for numerous domestic related offences. Members of the Criminal Investigations Branch and Uniform patrol executed the warrant and found that he had fortified his entry doors. Police forcibly entered the residence, located in the Municipality of Meaford, and the accused male was taken into custody.

Drug Enforcement and Intelligence

The Drugs and Intelligence Unit continues to investigate persons involved in the trafficking of various drugs in Owen Sound and Grey-Bruce. As in previous months, the focus continues to be on Fentanyl and Crystal Methamphetamine.

The Drugs and Intelligence Unit officer attended the Criminal Intelligence Service Ontario (CISO) Operating Body meeting in Niagara Falls where regional and provincial intelligence was shared. These meetings give the Owen Sound Police Service an opportunity to build intelligence sharing networks to better combat the existence of serious and organized crime affecting the Province and reaching into the community of Owen Sound.

On December 09, 2019, while conducting mobile surveillance, a male was observed committing a theft at the LCBO store in Owen Sound. A plain clothed officer was able to observe the male exit the store without paying as he concealed liquor under his jacket. The male met up with another male who put the items into a backpack. The officer arrested both males a short distance from the store. One of the males was wanted by the . Both males were charged for the theft and possession of stolen property and the wanted male was released into the custody of the Barrie Police.

On December 29, 2019, during the late evening hours, the Drugs and Intelligence Unit officer was called in to assist with a home invasion and robbery that occurred at a known drug involved residence in Owen Sound. At the conclusion of the investigation, a 42-year-old Owen Sound man was charged with Robbery, Break and Enter and two counts of assault.

On December 31, 2019, while conducting mobile surveillance on the main street in the downtown area, the Drugs and Intelligence Officer observed and identified a male who was panhandling. The man was arrested based on two outstanding arrest warrants and held in custody.

Page 2 of 2

Report to the Board: Collision Statistics

From: Inspector J. Fluney

Date: Monday, January 13, 2020

December 2019 – Collision Statistics

Total Collisions: (62) Comments

Collisions - East side Owen Sound 24

Collisions - West side Owen Sound 19

Collisions - parking lots 19 Including 05 FTR

Fail to Remain Collisions 05

Collisions referred to CRC 28

Collisions investigated by OSPS 34

Improper lane changes, failing to yield the right of way and improper turns were the cause of several collisions this month.

Report to the Board: Community Services Office

From: Inspector J. Fluney

Date: Monday, January 13, 2020

In December, the Community Services Office engaged in the following highlights:

Christmas activities; • Organized blood donor awareness blitz with Canadian Blood Donor Association. Provided information to Auxiliary Officers who handed out during OSPS Food Drives • Intergenerational work – Students from the KIDS program adopted local Nursing Homes and sent Holiday cards and pictures. In return, the Nursing Homes will send photos back of the residents. KIDS program – Making good choices and giving back • Alexandra School – Christmas lunch for staff, students and families

Took part in the following; • Alpha Street Resource Centre community partners meeting • St. Mary’s School community meeting at City Hall • East Ridge lockdown drill • OSDSS lockdown drill • Saint Dom Savio lockdown drill

Community Presentations; • Salvation Army presentation on frauds and scams • CIBC staff presentation on frauds and scams • Georgian College CICE students – internet safety • OSPS Business Planning sessions

Events supported; • Georgian College Vigil – Violence against women • Georgian Bay Symphony Christmas concert – promotion

Report to the Board: Lost Hours and Training

From: Inspector Jeff Fluney

Date: January 13, 2020

Ten fulltime members reported sick in December for a total of twenty-nine complete or partial shifts, representing a total of 246 hours.

SICK/STD WSIB Total Total Number of Number of Total Number of Total Number of Month/Year Fulltime Shifts Number Shifts Number Members Members (complete of Hours (complete of Hours and partial) and partial) December 2019 10 29 246 1 22 176 November 2019 13 28 293 1 21 168 December 2018 11 23 218 1 11 44

One member is on long term disability from non work related injuries/illness. One member remains on WSIB.

Training:

• One member attended the CISO Operating Body Meeting • Intoxilyzer Technicians completed their annual requalification

Report to the Board: Traffic Enforcement

From: Inspector J. Fluney

Date: Monday, January 13, 2020

Platoon #1 – 4 Traffic/Part-time Officers

Highway Traffic Act: 54 Highway Traffic Act: 21 (includes CAIA) (includes CAIA) Compliance Reports: 10 Compliance Reports: 06 Recorded Cautions: 39 Recorded Cautions: 45 Liquor Licence Act: 04 Criminal Code/CDSA 09 Criminal Code/ CDSA: 90 Other POA/By-Law: 01 Other POA/By-Law: 80 Foot Patrol (Downtown): 19 Foot Patrol (Downtown): 72 Shifts Worked:

R.I.D.E. There were a total of 19 on-duty R.I.D.E. checks in the month of December. Of the on-duty RIDE checks, Sgt. Sullivan’s platoon (# 1) conducted 5; A/Sgt. Holovaci’s platoon (# 2) conducted 7; Sgt. Baker’s platoon (# 3) conducted 2; and A/Sgt. Rawn’s platoon (# 4) conducted 5. There were 9 RIDE programs funded by the Provincial RIDE grant

The combined statistics were:

On Duty R.I.D.E. • 32 hours • 4033 drivers checked • 10 HTA Charges/Cautions • 5 roadside screening tests • 1 person charged with Failing to Provide a Breath Sample

One person was charged with Impaired Driving/Over 80 during regular patrols.

Report to the Board: Board Bylaws

From: Director of Civilian Services – K. Fluney

Date: Friday, January 10, 2020

December 2019

TAXI Total number of Taxi Driver’s Licences Issued/Renewals = 3 Total number of Re-Issue Lost Taxi Driver Licences = 0 Total number of Taxi Driver’s Licences Deferred/Denied = 0 Total number of New/Taxi (transfer) Vehicle Licences Issued = 1 Total number of Agent Transfers = 0 Total number of New Agents Registered = 0

All six taxi companies have registered as Brokers and their vehicles for 2020. All agents have also registered for 2020.

ADULT ENTERTAINMENT Total number of Adult Entertainment Licences Issued = 0 Total number of Adult Entertainment Licences Denied = 0 Total number of Adult Entertainment Owner Licences Renewed = 0

ALARMS Invoices to be prepared and completed for Chief’s signature.

Report to the Board: Courts

From: Director of Civilian Services – K. Fluney

Date: Friday, January 10, 2020

Personnel: One person was on modified duties for the month of December.

Operational: Custodies Transported during the month of December: OPP - 40, OSPS – 32 TOTAL - 72 Video /Audio appearances: 98 Meals provided to custodies: 71 Total Hours: 1081.75

Issues, Concerns & Comments: For the month of December there was a total of 11 hours wait time for the OPP Prisoner Transport Unit once they were notified that Owen Sound Courthouse prisoners were ready to be picked up.

Front Entrance Statistics: • 22 knives identified and turned away (most of which were pocket knives)

Report to the Board: Records

From: Director of Civilian Services – K. Fluney

Date: Friday, January 10, 2020

Local criminal record searches are being completed and sent back to the individuals within 3 weeks of submitting them.

There were a total of 2,987 bulk searches completed in December 2019.

Owen Sound Police Service

Director of Corporate Service’s Report

December, 2019

Public Report

Submitted by: S. Bell-Matheson

Number of Events - December 2019

Event Priority 0 1 2 3 4 Total: Dispatch Group

DISP1 20 211 246 73 568 1,118 Total: 20 211 246 73 568 1,118

Run Date: 01/10/2020 02:14:23 PM Page 1 of 1 Number of Events by Day of Week/Hour of Day - December 2019

Create Day of Week SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY Name Total: Create Hour 24 Time 10 13 2 6 4 5 5 45 1 8 6 2 3 1 3 5 28 2 7 4 4 2 2 4 4 27 3 5 4 6 4 3 3 2 27 4 4 1 1 3 4 1 4 18 5 1 5 5 1 1 2 15 6 2 2 2 2 1 3 12 7 6 6 8 2 2 4 2 30 8 2 8 10 6 11 9 5 51 9 3 16 9 7 8 8 9 60

10 4 14 14 8 10 6 3 59 11 5 15 16 9 10 12 7 74 12 10 16 15 15 9 11 9 85 13 7 20 15 7 11 6 13 79 14 4 15 11 10 9 12 7 68 15 10 13 5 7 10 9 7 61 16 7 10 7 7 4 6 10 51

17 3 6 8 4 8 9 7 45 18 7 7 7 8 4 12 6 51 19 5 7 9 9 7 5 4 46

Run Date: 01/10/2020 02:14:23 PM Page 1 of 3 Number of Events by Day of Week/Hour of Day - December 2019

Create Day of Week SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY Name Total: Create Hour 24 Time 20 8 7 14 7 8 6 11 61 21 7 4 6 8 10 8 7 50 22 6 5 9 4 5 6 5 40 23 5 8 7 4 3 8 35 Total: 131 209 193 144 147 151 143 1,118

Run Date: 01/10/2020 02:14:23 PM Page 2 of 3 Number of Events by Day of Week/Hour of Day - December 2019

Run Date: 01/10/2020 02:14:23 PM Page 3 of 3 Demand Analysis - December 2019

A Event Type Code Event SubType Event Count g 1 SUICIDE IN PROGRESS 17 7 ASSIST n/a 1 1 B-E SUSP PRESENT OR MAY STILL BE IN AREA 1 1 PREVBR STAND BY KEEP THE PEACE 1 1

Total 20 Demand Analysis - December 2019 Demand Analysis - December 2019

A Event Type Code Event SubType Event Count g 3 911CALL UNKNOWN TROUBLE - DISPATCH OFFICERS 31 1 3 ALARM EXT-BUS-AUDIBLE 30 0 1 IMPAIRED IMPAIRED DRIVING 16 6 HEATED/VIOLENCE/WEAPON-IMMEDIATE 1 DOMESTIC 15 RESPONSE 5 1 UNWANTED POTENTIAL FOR VIOLENCE EXISTS 10 0 ASSAULT VIOLENCE/WEAPON-IMMEDIATE RESPONSE 9 9 MISSPERS UNKNOWN CIRCUMSTANCES 9 9 TRAFFIC TRAFFIC HAZARD 8 8 MENTAL VIOLENT TENDANCIES 7 7 HEATED/VIOLENCE/WEAPON-IMMEDIATE FAMDISP 6 6 RESPONSE MVC PERSONAL INJURY - TIER 6 6 DANGER WIRES DOWN OR OTHER DANGERS 5 5 DISTURB FIGHT/BAR FIGHT 5 5 THEFT SUSPECT PRESENT OR MAY STILL BE IN AREA 5 5 B-E SUSP PRESENT OR MAY STILL BE IN AREA 4 4 COURTORD FAMILY COURT ORDER 4 4 DOMESTIC SUSPECT AND VICTIM PRESENT 4 4 THEFTSH CAUSING PROBLEMS OR BEING PURSUED 4 4 SUSPECT PRESENT/CAUSING PROBLEMS/IN TTPA 4 4 CUSTODY 911CALL NO ANSWER ON RINGBACK 3 3 Demand Analysis - December 2019

A Event Type Code Event SubType Event Count g FAMDISP SUSPECT AND VICTIM PRESENT 3 3 911CALL CHILD DIALLED 911 2 2 ALARM HOLDUP - PANIC ALARM 2 2 ANIMAL DANGER TO PUBLIC 2 2 DEATH n/a 2 2 MVC PROPERTY DAMAGE-POLICE TO ATTEND 2 2 THREATS FEAR FOR IMMEDIATE SAFETY 2 2 ALARM INTRUSION - PANIC ALARM 1 1 ASSAULT SUSPECT NO LONGER AT SCENE 1 1 ASSIST n/a 1 1 COURTORD ALL ORDERS EXCEPT FAMILY COURT 1 1 FD-FIRE_EVENT FIRE_OTHER 1 1 IMPAIRED DRIVE OVER 80 MGS 1 1 LANDLORD POTENTIAL VIOLENCE 1 1 LLA SUSPECT PRESENT OR MAY STILL BE IN AREA 1 1 RIDE n/a 1 1 SUSPERS SUSPECT PRESENT OR MAY STILL BE IN AREA 1 1 SUSPERS REPORTED AFTER THE FACT 1 1

Total 211 Demand Analysis - December 2019 Demand Analysis - December 2019

A Event Type Code Event SubType Event Count g 3 ASSIST n/a 34 4 2 MVC PROPERTY DAMAGE-POLICE TO ATTEND 28 8 2 MENTAL NO HISTORY OF VIOLENCE 27 7 2 SUSPERS SUSPECT PRESENT OR MAY STILL BE IN AREA 24 4 2 TRAFFIC NO HAZARD 23 3 2 WARRANTS ARREST, BENCH, SEARCH 23 3 2 PERSONWELFARE n/a 20 0 1 UNWANTED NO THREAT OF VIOLENCE 13 3 1 ASSIST n/a 11 1 1 DISTURB NOISY PERSON/CROWD 10 0 ASSAULT REPORTED AFTER THE FACT 8 8 ASSIST n/a 7 7 MISCH SUSPECT PRESENT OR MAY STILL BE IN AREA 3 3 TROUBYO YOUTHS STILL IN AREA 3 3 ASSIST n/a 2 2 INSECURE NO BREAK AND ENTER 2 2

THEFTSH IN CUSTODY - NO PROBLEMS 2 2 WEAPONS REPORTED AFTER THE FACT 2 2 FD-FIRE_EVENT EMS_MED_RESPONSE 1 1 Demand Analysis - December 2019

A Event Type Code Event SubType Event Count g FRAUD SUSPECT PRESENT OR MAY STILL BE IN AREA 1 1 HARASS SUSPECT PRESENT OR MAY STILL BE IN AREA 1 1 ROBBERY REPORTED AFTER THE FACT 1 1

Total 246 Demand Analysis - December 2019 Demand Analysis - December 2019

A Event Type Code Event SubType Event Count g 1 MISSPERS HABITUAL RUNAWAY 12 2 1 NOISE LOUD PARTY, LOUD MUSIC 12 2 MUNICIP SUSPECT PRESENT OR MAY STILL BE IN AREA 8 8 B-E SUSPECT NOT PRESENT/REPORTED AFTER FACT 7 7 MISPERLO RPTD MISSING LOCAL/OTHER JURISDICTION 6 6 DOMESTIC REPORTED AFTER THE FACT 4 4 LLA SUSPECT PRESENT OR MAY STILL BE IN AREA 4 4 PHONECAL HARASSING OR OBSCENE - NO SUSPECT 4 4 BRPROB SUSP PRESENT OR STILL IN AREA 3 3 NEIGH BOTH PARTIES PRESENT - CALM/NO VIOLENCE 3 3 BAIL BREACH UNDERTAKING/RECOG. ETC 2 2 DRUGS SUSPECT PRESENT OR MAY STILL BE IN AREA 2 2 TRAFCON n/a 2 2 FAMDISP REPORTED AFTER THE FACT 1 1 INDECENT REPORTED AFTER THE FACT 1 1 OBSTRUCT REPORTED AFTER THE FACT 1 1 TRESPASS REPORTED AFTER THE FACT 1 1

Total 73 Demand Analysis - December 2019 Demand Analysis - December 2019

A Event Type Code Event SubType Event Count g 117 1 TRAFENF n/a 1 7 8 COMMSERV FOOT PATROL 80 0 3 ASSIST ASSIST OTHER AGENCY OR PUBLIC 34 4 3 INFORM POLICE INFORMATION ONLY 33 3 3 THEFT REPORTED AFTER THE FACT 31 1 2 RIDE n/a 27 7 1 THREATS REPORTED AFTER THE FACT 19 9 1 PROPERTY FOUND - MAY REQUIRE POLICE TO PICKUP 18 8 1 MISCH REPORTED AFTER THE FACT 17 7 1 ESCORT COURT/PRISONER/TRAFFIC 16 6 1 FRAUD REPORTED AFTER THE FACT 16 6 1 TTPA INFORMATION OR TRESPASS NOTICE 15 5 1 ANIMAL NO DANGER (AT LARGE, BITE REPORT) 13 3 1 COMMSERV COMMUNITY SERVICES 10 0 1 HARASS REPORTED AFTER THE FACT 10 0 1 MVC REPORTED AFTER THE FACT & NON REPORTABLE 10 0 LANDLORD REPORTED AFTER THE FACT 9 9 Demand Analysis - December 2019

A Event Type Code Event SubType Event Count g SUSVEH VEHICLE PRESENT OR MAY STILL BE IN AREA 9 9 PREVBR STAND BY KEEP THE PEACE 8 8 BARCHECK ROUTINE WALK THROUGH 7 7 NEIGH REPORTED AFTER THE FACT 7 7 ASSAULT SUSPECT NO LONGER AT SCENE 6 6 911CALL ACCIDENTAL DIAL 5 5 CHECKIN SIGNING/CHECKING IN 5 5 PROPERTY LOST 5 5 SUSPERS REPORTED AFTER THE FACT 5 5 THEFTMV REPORTED AFTER THE FACT 4 4 REPORTED AFTER THE FACT - NO SUSPECT THEFTSH 4 4 PRESENT ABANDVEH NOT CAUSING A TRAFFIC HAZARD 3 3 DRUGS REPORTED AFTER THE FACT 3 3 MUNICIP REPORTED AFTER THE FACT 3 3 NOISE ONGOING PROBLEM 3 3 HARASS SOCIAL MEDIA AND ONLINE 2 2 PROPDAM NON-CRIMINAL 2 2 TROUBYO YOUTHS NO LONGER IN AREA 2 2

ANIMAL BARKING DOG 1 1 ASSLTSEX HISTORICAL /REPORTED AFTER THE FACT 1 1 BRPROB COMPLIANCE CHECK 1 1 BRPROB SUSPECT NOT PRESENT/REPORTED AFTER FACT 1 1 Demand Analysis - December 2019

A Event Type Code Event SubType Event Count g LLA REPORTED AFTER THE FACT 1 1 OTHER INFORMATION 1 1 PHONECAL HARASSING OR OBSCENE - KNOWN SUSPECT 1 1 PROST INFORMATION 1 1 RECOVERD STOLEN OWN JURISTICTION 1 1 TOWED TOWED VEHICLE REPORT 1 1

Total 568 Demand Analysis - December 2019 Event Count Monthly - December 2019

Average Response Times from Call Entry to Scene Actual 2019 2018 Actual Call Priority December November % Change % Change YTD Change YTD YTD Change YTD

0 00:11:45 00:09:26 00:02:20 24.73 00:11:05 00:10:39 00:00:26 4.12

1 00:13:15 00:09:43 00:03:32 36.28 00:12:15 00:10:55 00:01:20 12.21

2 00:15:03 00:13:51 00:01:13 8.76 00:14:04 00:13:27 00:00:37 4.56

3 00:18:42 00:13:31 00:05:11 38.36 00:17:10 00:14:37 00:02:33 17.5

4 00:09:35 00:07:08 00:02:27 34.43 00:08:23 00:07:48 00:00:35 7.46

Average Response Times from Dispatch to Scene Actual 2019 2018 Actual Call Priority December November % Change % Change YTD Change YTD YTD Change YTD

0 00:08:07 00:06:15 00:01:53 30.07 00:06:39 00:06:48 -00:00:09 -2.27

1 00:07:14 00:05:02 00:02:11 43.39 00:06:13 00:05:51 00:00:22 6.24

2 00:07:05 00:07:19 -00:00:14 -3.08 00:06:24 00:06:48 -00:00:24 -5.88

3 00:11:45 00:05:37 00:06:08 109.15 00:07:24 00:06:46 00:00:38 9.33

4 00:04:40 00:03:40 00:01:00 27.39 00:03:43 00:03:49 -00:00:06 -2.54 Event Count Monthly - December 2019

Event Count Actual 2019 2018 Actual Call Priority December November % Change % Change YTD Change YTD YTD Change YTD

0 20 42 -22 -52.38 395 363 32 8.82

1 211 191 20 10.47 2,736 2,412 324 13.43

2 246 260 -14 -5.38 3,530 3,122 408 13.07

3 73 80 -7 -8.75 1,201 1,106 95 8.59

4 568 687 -119 -17.32 8,730 8,650 80 0.92 Event Count Monthly - December 2019

December November 2019 2018 Event Count Monthly - December 2019

December Vs. November Response Times Comparisons

December December Dispatch to November November Call to Scene Scene Call to Scene Dispatch to Scene

2019 Vs. 2018 Response Times Comparisons

2019 2018 2019 Dispatch to 2018 Dispatch to Call to Scene Scene Call to Scene Scene

2018 Call to Scene

Report to the Board: Information Technology

From: Director of Information Technology Services – C. Hill

Date: Wednesday, January 15, 2020

December • Installation of NG911 phone system and related components • Installation of Mobile Dispatch to Saugeen Shores Police Service (in addition to existing Cobourg and Owen Sound)

• Purchase and planning of West Grey Police Service for Mobile Dispatch in January 15, 2020

• Shelburne Police NCACR security audit • 4 weeks combined leave of IT members

• Grey County Radio System for Fire Departments. Owen Sound dispatch to be entrusted with system maintenance and administration duties with charge to Grey County/Grey County Fire Departments for added responsibilities. Pricing provided to Grey County CAO and formal contract to follow

Community Partners Organizational Staffing 89 staff members Two Inspectors Directors: Information & Technology Civilian & Court Services Corporate Services

Platoon Staffing‐ (Uniform Patrol) Court Services • 4 platoons, 12 hour shifts • 1 Court Case Manager • 1 Sgt, and 5 officers • 1 Full‐time Special Constable • 5 Part Time Officers • 12 Part‐time Special Constables

Investigative Support Other Staff • Criminal Investigation Branch‐ 1 Sgt, 2 • 1 Community Services – 1 S/Cst. Det/Cst • 4 Full Time Data Entry • Mobile Mental Health/Addictions • 5 Part‐time Data Entry Response Team – 1 Det/Cst • 8 Part‐time Dispatchers • Drug/Intelligence Unit‐1 Det/Cst • 8 Full‐time Dispatchers • Training Officer‐1 Cst • 1 Issuer of Licences/By‐Law Clerk • Forensic Identification‐1 S/Cst Calls For Service

• 2016 ‐ 14,072 • 2017 ‐ 14,939 • 2018 ‐ 15,653 • 2019 ‐ 16,592 Calls For Service 2018 CALLS FOR SERVICE – Owen Sound Police Service

2019 CALLS FOR SERVICE – Owen Sound Police Service

2018/2019 CALLS FOR SERVICE – ALL AGENCIES Year Calls for Service – All Agencies 2018 59,555 2019 64,085 Calls For Service

January 2018 – December 2018

January 2019 – December 2019 Communications Centre Overview Police Services Dispatched by Owen Sound Police

Owen Sound Saugeen Shores Dryden Hanover West Grey Cobourg Port Hope

Fire Services Dispatched by Owen Sound Police

Owen Sound Tara‐Arran Saugeen First Nations Saugeen Shores Meaford Chatsworth West Grey Southgate North Huron Arran‐Elderslie South Bruce North Bruce Penn. Inter‐Township Chippewas First Nations Grey Highlands

Other Grey County Transportation Data Entry / Records Department Data Entry Responsibilities include: Staff: ‐Facilitating officers by transcribing reports ‐Gathering required legal documents (eg: 5 full time probation orders) 5 part time ‐Assist the public with criminal record checks, reporting of incidents 24/7 Operation: ‐Data Entry position allows Police Officers to remain “on the road” OSPS is open to the public and staffed 24/7

After regular business hours we provide service to approximately 300 people per month (3600 annually) for assistance/information. Criminal Investigations Branch Units Responsibilities Include

Criminal More serious crimes such as arson, homicide, sexual Investigations assaults and technology related investigations

Drug & Controlled drugs & substances and criminal trends Intelligence

Forensic Crime Scene Investigations, property management, Identification Unit fingerprints (volunteer & criminal), sex offender registry

Mobile Mental One officer teamed with CMHA worker to address mental Health and health and addictions related issues both reactively and Addiction proactively Response Team COURT SERVICES Supervised by Director of Civilian Services

1 Court Case Manager 1 Full Time Special Constable 12 Part Time Special Constables Special Constable Duties

• Security of Judiciary, court staff & public in court building • Care & safe handling of person in custody • Security of hallways, courtrooms, restrooms within the court building • Screening & searching persons entering the court building • Prisoner escorts to out of town facilities • DNA prisoner samples • Crime Scene Security & Hospital Guarding of Prisoners • Property Management at OSPS (Full Time Special Constable only) • Fingerprinting Owen Sound Courthouse

• 6 courtrooms, 18 cells • Front door screening (X‐ray, Metal Detector) • Bail Court • Ontario Court of Justice: Criminal & Family Court • Superior Court of Justice: Criminal, Family, Civil, Jury and Judge alone Community Services Featured Programs KIDS – Drug and Alcohol Resistance Education Given to all Grade 6 students Safe Driving Education ‐Mobile interactive program about distracted/impaired driving ‐Given to high schools, and to various businesses and non‐profit organizations (eg: City of Owen Sound, Bruce Grey Child and Family Services) Positive Choices Safety Village ‐Mobile Safety Village ‐Given to all Elementary School students Summer and afterschool program for high school and university students. Work alongside the Community Services Officer. YIPI & STOP programs are all or in part funded by grants.

When not in schools teaching, the Community Services Officer is giving in the Community giving presentations, and educational lectures on a variety of crime and safety related topics to kids, community groups and seniors Owen Sound Police Auxiliary Unit

The Auxiliary Unit is a volunteer position and currently has 18 active members, led by an Auxiliary Sergeant. Recruiting is currently underway to boost this number to approximately 25.

Members of the Unit volunteer approximately 2500 hours per year.

Volunteer hours are split between assisting officers on patrol and at community events. over one century of history Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Q1 Do you rent or own your home?

Answered: 278 Skipped: 0

Rent

Own

Prefer not to answer

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Rent 24.82%

Own 71.22%

Prefer not to answer 3.96% TOTAL

1 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Q2 How old are you?

Answered: 278 Skipped: 0

Under 15

16-24

25-34

35-44

45-54

55-64

65+

Prefer not to answer

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Under 15 0.72%

16-24 4.68%

25-34 16.91%

35-44 21.58%

45-54 20.50%

55-64 18.71%

65+ 15.83%

Prefer not to answer 1.08% TOTAL

2 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Q3 Do you?

Answered: 278 Skipped: 0

Live in Owen Sound

Live outside Owen Sound b...

Prefer not to answer

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Live in Owen Sound 72.66%

Live outside Owen Sound but visit regularly to work, shop or do business 26.98%

Prefer not to answer 0.36% TOTAL

3 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Q4 Have you had contact with the Owen Sound Police Service in the last 3 years?

Answered: 278 Skipped: 0

Yes

No

Prefer not to answer

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Yes 73.38%

No 25.18%

Prefer not to answer 1.44% TOTAL

4 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Q5 If yes, would you say the police were:

Answered: 278 Skipped: 0

Very Professional

Reasonably Professional

Not Very Professional

Unprofessional

Not Applicable

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Very Professional 46.04%

Reasonably Professional 25.54%

Not Very Professional 3.60%

Unprofessional 2.16%

Not Applicable 22.66% TOTAL

5 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Q6 After your initial contact with the police, did anyone from the police service provide you with information about your case or follow-up with you?

Answered: 278 Skipped: 0

Yes

No

Not applicable

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Yes 21.22%

No 27.34%

Not applicable 51.44% TOTAL

6 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Q7 If you responded "no" to Question 6, did you expect that follow-up would occur?

Answered: 278 Skipped: 0

Yes

No

Not Applicable

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Yes 17.99%

No 15.47%

Not Applicable 66.55% TOTAL

7 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Q8 How important is it to you for the City of Owen Sound to maintain its current level of Police Service?

Answered: 278 Skipped: 0

Not important at all

Somewhat unimportant

Important

Somewhat important

Very important

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Not important at all 5.40%

Somewhat unimportant 3.60%

Important 16.55%

Somewhat important 6.83%

Very important 67.63% TOTAL

8 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Q9 How satisfied are you with the quality of service the Owen Sound Police Service provides in the following areas:

Answered: 278 Skipped: 0

Preventing crime

Solving crime

9 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Responding to policing iss...

Doing foot patrols

Responding quickly to...

10 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Patrolling streets in...

Enforcing traffic laws

Following up on complaints

11 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Keeping our streets safe

Investigating and solving...

Use of social media

12 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Keeping our schools safe

Overall quality of...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Very Satisfied Satisfied Somewhat Satisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied No Experience

VERY SATISFIED SOMEWHAT SOMEWHAT DISSATISFIED VERY NO SATISFIED SATISFIED DISSATISFIED DISSATISFIED EXPERIENCE Preventing 13.41% 30.80% 26.09% 10.51% 5.07% 5.80% 8.33% crime 37 85 72 29 14 16 23 Solving 18.18% 29.45% 20.00% 8.36% 4.00% 4.36% 15.64% crime 50 81 55 23 11 12 43

13 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Responding 18.71% 34.17% 20.86% 6.12% 2.88% 6.83% 10.43% to policing 52 95 58 17 8 19 29 issues within the City of Owen Sound

Doing foot 11.51% 26.62% 21.94% 11.87% 8.63% 6.47% 12.95% patrols 32 74 61 33 24 18 36 Responding 18.77% 33.94% 17.33% 3.97% 2.17% 6.14% 17.69% quickly to 52 94 48 11 6 17 49 calls Patrolling 18.05% 38.27% 20.94% 7.58% 6.50% 5.78% 2.89% streets in 50 106 58 21 18 16 8 cruisers Enforcing 13.45% 29.09% 19.27% 12.36% 8.00% 12.36% 5.45% traffic laws 37 80 53 34 22 34 15 Following 12.95% 25.18% 15.11% 7.55% 4.32% 5.76% 29.14% up on 36 70 42 21 12 16 81 complaints Keeping our 12.73% 28.73% 24.73% 14.55% 7.27% 8.73% 3.27% streets safe 35 79 68 40 20 24 9 Investigating 14.44% 22.38% 15.52% 8.66% 8.66% 12.64% 17.69% and solving 40 62 43 24 24 35 49 drug crimes Use of 15.94% 32.61% 17.75% 6.52% 2.54% 3.62% 21.01% social media 44 90 49 18 7 10 58 Keeping our 18.48% 36.23% 13.41% 6.88% 1.81% 3.99% 19.20% schools safe 51 100 37 19 5 11 53 Overall 16.91% 42.09% 24.10% 6.12% 4.68% 4.32% 1.80% quality of 47 117 67 17 13 12 5 service

14 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Q10 In your opinion, please rate each issue below as it pertains to the City of Owen Sound:

Answered: 278 Skipped: 0

Theft from vehicles

Domestic violence

Bullying

15 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Robbery / Hold-Ups

Theft

Child abuse

Youth crime

16 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Traffic and road safety

Property crime

Impaired driving

Cyber crimes

17 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Hate motivated crimes

Noise complaints

Violent crime

Drugs

18 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Illegal firearms

Mental health

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Serious Problem Somewhat of a Problem Not Much of a Problem Not a Problem Don't Know

SERIOUS SOMEWHAT OF A NOT MUCH OF A NOT A DON'T TOTAL PROBLEM PROBLEM PROBLEM PROBLEM KNOW Theft from 30.22% 51.44% 6.83% 0.00% 11.51% vehicles 84 143 19 0 32 Domestic 25.18% 39.57% 7.91% 1.08% 26.26% violence 70 110 22 3 73 Bullying 30.58% 36.33% 9.71% 1.80% 21.58% 85 101 27 5 60 Robbery / Hold- 5.76% 25.90% 40.29% 5.76% 22.30% Ups 16 72 112 16 62 Theft 35.61% 48.92% 7.19% 0.36% 7.91% 99 136 20 1 22 Child abuse 17.27% 24.46% 15.11% 2.16% 41.01% 48 68 42 6 114 Youth crime 26.98% 39.93% 12.95% 0.36% 19.78% 75 111 36 1 55 Traffic and road 27.34% 43.53% 23.02% 3.96% 2.16% safety 76 121 64 11 6 Property crime 19.42% 44.96% 17.27% 1.44% 16.91% 54 125 48 4 47 Impaired driving 35.61% 34.17% 15.11% 1.44% 13.67% 99 95 42 4 38

19 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Cyber crimes 13.31% 30.94% 13.31% 3.60% 38.85% 37 86 37 10 108 Hate motivated 21.94% 33.81% 24.82% 5.76% 13.67% crimes 61 94 69 16 38 Noise complaints 7.55% 20.14% 37.41% 11.51% 23.38% 21 56 104 32 65 Violent crime 12.23% 25.90% 32.73% 6.12% 23.02% 34 72 91 17 64 Drugs 80.58% 12.95% 2.52% 0.00% 3.96% 224 36 7 0 11 Illegal firearms 9.71% 21.58% 28.42% 9.35% 30.94% 27 60 79 26 86 Mental health 71.94% 17.99% 3.96% 1.08% 5.04% 200 50 11 3 14

20 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Q11 Please rank the items below, indicating where you would like to see the Owen Sound Police Service use its resources, on a scale of 1 to 6 with 1 being the most important and 6 being the least important:

Answered: 278 Skipped: 0

(no label)

Community based crime...

Community/Cruis er patrol

Drug investigations

School programs

Criminal investigations

Road safety (Traffic...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

1 2 3 4 5 6

(no label) 1 2 3 4 5 6 TOTAL Community based crime prevention 33.09% 14.75% 20.14% 7.55% 9.71% 14.75% 92 41 56 21 27 41 Community/Cruiser patrol 25.18% 13.67% 16.91% 18.71% 11.51% 14.03% 70 38 47 52 32 39 Drug investigations 44.60% 15.83% 14.39% 9.71% 5.76% 9.71% 124 44 40 27 16 27 School programs 16.91% 12.59% 19.78% 14.03% 14.75% 21.94% 47 35 55 39 41 61 Criminal investigations 28.78% 21.94% 14.03% 13.67% 11.51% 10.07% 80 61 39 38 32 28 Road safety (Traffic enforcement, R.I.D.E, etc.) 21.22% 21.58% 16.55% 9.35% 12.95% 18.35% 59 60 46 26 36 51

21 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Q12 The Owen Sound Police Service employs 37 full-time officers which includes the Chief and 2 Inspectors, plus 5 part-time officers. In your opinion is this sufficient to meet the needs of our community ?

Answered: 278 Skipped: 0

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Yes 51.44%

No 48.56% TOTAL

22 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Q13 How safe do you feel in the City of Owen Sound:

Answered: 278 Skipped: 0

Downtown

Trails

Parks

In your home

In municipal 23 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

In municipal buildings...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Very Safe Reasonably Safe Unsafe Very Unsafe

VERY REASONABLY UNSAFE VERY TOTAL WEIGHTED SAFE SAFE UNSAFE AVERAGE Downtown 8.66% 45.49% 29.60% 16.25% 24 126 82 45 277 Trails 17.69% 66.06% 11.19% 5.05% 49 183 31 14 277 Parks 29.56% 62.77% 4.74% 2.92% 81 172 13 8 274 In your home 59.21% 37.91% 1.81% 1.08% 164 105 5 3 277 In municipal buildings (pool, library, 51.08% 44.96% 2.88% 1.08% etc.) 142 125 8 3 278

24 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Q14 In the past three years, do you think that crime in the City of Owen Sound has:

Answered: 278 Skipped: 0

Increased

Decreased

Stayed the same

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Increased 70.86%

Decreased 5.40%

Stayed the same 23.74% TOTAL

25 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Q15 For each type of police activity, indicate how you feel about the number of activities:

Answered: 278 Skipped: 0

Car patrols

Bicycle patrols

Foot patrols

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

There Should Be More Should Stay The Same There should Be Less

THERE SHOULD BE MORE SHOULD STAY THE SAME THERE SHOULD BE LESS TOTAL Car patrols 53.62% 41.67% 4.71% 148 115 13 Bicycle patrols 48.00% 41.45% 10.55% 132 114 29 Foot patrols 68.35% 27.70% 3.96% 190 77 11

26 / 27 Owen Sound Police Services Board 2019 Community Survey SurveyMonkey

Q16 Please indicate where you get your information about the Owen Sound Police Service:

Answered: 278 Skipped: 0

Our Twitter account

Our Website

Our Instagram / Facebook

Local newspaper /...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Our Twitter account 23.74%

Our Website 24.46%

Our Instagram / Facebook 43.53%

Local newspaper / On-line news media / Radio 85.61% Total Respondents: 278

27 / 27

Report to the Board: Chief’s Activities

From: Chief C. Ambrose

Date: Wednesday, January 15, 2020

The following is a summary for the month of December.

• Budget Planning 2020 – 2 + 1/2 day + 2 hrs = 1 day • Family Wellness Planning – 2 hrs • New Hire Interviews – 1/2 day • Contract Negotiations – 5 days • Community Alcohol and Drug Strategy – 1/2 day • Business Planning – 1 1/2 days • OACP Zone Meeting – 1 day • Grey County First Responders Training Day – 1 day • Christmas Lunch for member and Auxilliary Unit – 1/2 day • Attend M.P.P. and M.P. Christmas Social – 2 hrs • Board Meeting – 1/2 day • Community Meeting – 1/2 day • Vacation – 7 days

Report to the Board: Mobile Mental Health

From: Chief C. Ambrose

Date: Wednesday, January 15, 2020

MMHART update (14 Nov 2019)

October 15, 2019 – MMHART press conference and launch occurred. There was a good turn out from media including representative from Print, Online and TV media sources. Coverage was viewed by people as far away as Sarnia on CTV news.

MMHART information training has been completed with all Platoons and Dispatch personnel. The program has been well received by all members.

MMHART has been responding to Mental Health calls for service and have already assisted in persons not being evaluated and not apprehended where they likely would have been should MMHART not have been available. In these situations, referrals and follow ups with existing MH supports were arranged.

The team also supported officers while they were dealing with a homeless male. Initially the gravity of the male’s situation had not been easily recognized by the officers, MMHART attended and the male was assessed and was found to be in serious crisis. Upon the advice of MMHART the male was apprehended for his own wellbeing. This led to the male being admitted to the hospital, receiving the care he required.

For the incidents that MMHART attends and where the initial responding officers have a limited history of the person and the incident Cst. Hartley will complete the entire report thus freeing up more of the responding officers time.

The team has attended meetings with Community Living Executive Staff on how the team can work with them to benefit their clients who have dual diagnosis.

Page 1 of 2

The team has been approached by other Mental Health service providers to discuss their clients and find ways to decrease their clients calls to the police service and or visits to the hospital. The groups included; GBHS Crisis Team, Community Living, Bruce Grey Child and Family Services, Court Support, Canadian Mental Health and Probation and Parole.

Proactive meetings and well being checks have been conducted with several individuals and their families or support services. We are introducing ourselves and the program to the individuals prior to meeting them for the first time while they are in crisis. The team is always ensuring the individuals and their families understand the resources in the community that can assist them instead of calling the police for a response.

The team is currently creating files on specific individuals. The files will contain information provided by the individuals, family and support staff. Information will include, diagnosis information, triggers, support contacts and de-escalation techniques that work for the individual. This information will be shared and available to OSPS personnel and URT members. Team members are ensuring that no Personal Health information or Criminal History not provided by the individual themselves or without their consent is included in these files.

OSPS will be creating individual RM#’s for persons the team feels may come into contact with the officers and there is sufficient information that may assist in de-escalation techniques or referrals. By updating the specific RM#’s it will allow easy access to officers on the road to access as much information on the individual instead of having to search through numerous emails etc. All of these reports will not be subject to court disclosure or FOI requests.

The team is currently preparing curriculum for OSPS block training in January 2020. Training will include; further introduction of MMHART and its procedures, training on the new Basic Mental Health Screener and the hospital Transition of Care. Lessons on a variety of Mental Health topics specifically designed for front line officers will also be delivered.

Hartley attended for a day of training and ride a long with members of their Mental Health response teams.

With the assistance of OSPS IT support and Hamilton Police IT a data base to capture statistics for MMHART is currently being explored with an expectation of implementation early in 2020.

Hartley will be attending Critical Incident Training, a four day training course on Mental Health Response held by the Hamilton Police Service in November.

Page 2 of 2

Report to the Board: Request for options to provide cost efficiencies

From: Chief C. Ambrose

Date: Wednesday, January 15, 2020

Starting in early April 2019, City staff reached out to the police Chiefs to discuss the possibility of working together to look at options and alternatives to provide cost efficiencies to both municipalities. Chief Knoll of Hanover PS and Chief Ambrose have met personally on five occasions and have also held several discussions by telephone to discuss and implement some of these opportunities.

On April 12, 2019, Chief Knoll and Chief Ambrose met to discuss current shared resources and to examine to potential for expanding on those partnerships. This meeting occurred prior to the official request from both cities through the respective Police Services Boards. At that meeting a good portion of the time was spent covering current practices and procedures for both services and trying to determine if other opportunities were possible.

On May 21, 2019, a second more formal meeting was held to discuss the opportunities available to both police services. Each area of the service was reviewed. This review looked at current practices in both police services, potential efficiencies, potential roadblocks and financial considerations. The following areas were discussed:

Dispatch and currently provided services – Both services are currently dispatched and calls for service are handled by the Owen Sound Police Service Communications Centre. Records support, FOI and related records requests are processed primarily by the Owen Sound Police Service. Discussion about further opportunities for resource sharing such as online records checks, IT support, alternative police response were also discussed.

Page 1 of 4

In Service Training – The adequacy standards of the Police Services Act, calls for mandated annual re-certification in use of force and other training. Currently, the Hanover Police do not have a certified use of force instructor to provide the training in house. In previous years, the members attended West Grey Police to re-qualify. A minimum of 4 days are spent by each officer in training annually. HPS required 2 officers per block and those vacancies had to be back filled by command staff or through the use of part time officers or overtime. A similar process was occurring at OSPS with officers being switched from nights to days and members teaching the small groups. A decision was made to join together with other Municipal Services in Grey and Bruce County in 2020 to provide better training and to save the costs associated with running 3 programs covering the same material. Details will be provided later in this report.

Training Needs – Officers attend the Ontario Police College in Aylmer for Basic Constable Recruit training at the beginning of their career. Ongoing training is the responsibility of the individual police services. Having investigators who meet the adequacy standards set out in the Police Service Act falls to the individual services. These training opportunities are often very costly to attend and are often away from home and require overnight accommodation, meals and travel. It was determined that the services would work together to host these opportunities locally to minimize costs to each service. A Search Warrant course was scheduled for May 2019, however it had to be cancelled and it is to be rescheduled due to lack of officers available to attend during the time period due to other organizational needs. OSPS hosted a Scene s of Crime Course and hosted other officers from Grey and Bruce Counties at the course. Courses in Interviewing will also be hosted. Establishing a training hub for municipal officers in Grey and Bruce County is a goal for 2020.

Alternative Response Options – Currently both local services provide primarily a mobile response to all calls for service. Officers either attend the complainant’s location or meet the complainant at the police station. Some online reporting is available and has only gathered limited acceptance. Alternative response allows for some calls for service to be handled by an officer over the phone without impacting service delivery. This is a good opportunity for a service to provide meaningful work in an accommodated capacity. OSPS currently has outsourced minor collisions through a police private partnership. Bringing HPS into this partnership is something that can be examined further if the company could video link the two services to take reports. This is still being explored.

Property Management – The management of property in police custody is something that requires dedicated oversight and monitoring. Currently HPS has a full time police officer spending 20 hours per week looking after property. OSPS uses a dedicated civilian member who also provides the Forensic Identification Services to the service. Access to the items within the town and officers going to different court houses would restrict moving this together at the present time.

Page 2 of 4

Central Lockup Facilities - Both services presently have holding facilities for prisoners. It would be far more efficient to have one central facility in OSPS for all prisoners and have dedicated monitoring. HPS budgets approximately $20,000 to hire monitors to supervise people in custody. OSPS currently use working resources; however this has been determined to be inefficient and does not meet the requisite standard of care. There is an opportunity to work together and save money and resources for both services by moving to one dedicated lock up facility however there are several issues that would need to be solved in order to make this happen.

There are several issues with combining the lock up facilities, not the least of which would be releasing people from custody and having no transportation available to return them to their home community. Another issue is that currently prisoners held for bail in HPS facilities and charges laid by HPS go to Walkerton Court, while OSPS charges go to Owen Sound court. This would require transport to both locations in the morning. This would create issues and minimize any efficiency that would be realized through the combination of locations. Also transporting arrested parties to OSPS from Hanover would require the dedicated resource to be outside the jurisdiction for an extended period of time creating an officer safety issue for the remaining officer alone in Hanover. This was also contrary to the collective bargaining agreement but that issue has since been partially rectified. If further discussions or further amalgamation were to be discussed, court jurisdiction would need to be included in those discussions in order to move forward efficiently.

Road Supervision – OSPS currently has a confirmed rank working 24 hours a day. HPS has only part time coverage by a road supervisor. Some legislation requires a supervisor be available for decision making at all times. To cover this need, HPS has on-call supervisors. This is less efficient when there is an immediate need for a decision such as a police pursuit. Discussions about coverage and combining talk groups on the radio system are ongoing in order to meet this need. There is a further advantage to combining radio transmissions between HPS and OSPS as officers would gather intelligence and awareness about crime trends and people of interest as they develop while also learning from each other about how calls are being resolved.

Forensic Identification – The OSPS currently has a dedicated Forensic Identification member. This civilian member has been made available to HPS to attend an autopsy scheduled for Grey Bruce Health in Owen Sound to avoid travel and time costs. This is a far more efficient method of service delivery even when done by cost recovery. This cooperation prevented HPS calling in a member of their service on overtime to attend the autopsy. Further opportunities are being examined.

General Investigations and Drug Investigations – OSPS have 4 dedicated individuals who investigate criminal offences and a dedicated drug investigator. HPS currently does not have dedicated resources. As many criminals are mobile and travel throughout jurisdictions there is an opportunity to support each other in this area. Several files have crossed jurisdictional boundaries and drug suppliers are known to frequent both locations. Good cooperation has

Page 3 of 4 resulted in many successful investigations and there is a continued opportunity to work together in the future.

Community Services Officer – Currently OSPS has a full time civilian CSO and HPS officers all take responsibility for the role as part of their regular duties. There is the possibility of entering into a contractual agreement for OSPS to cover the programming for schools in HPS area and free those officers up to conduct regular duties or enhanced traffic enforcement. The cost for a civilian member to provide those services compared to a uniform officer is significant.

Major Events – There is already an agreement in place that the services in Grey and Bruce including the OPP provide resources to each other for traffic services for major events. Each area of jurisdiction provides the date and time for a significant event in their area and all services provide coverage on that day. This works very efficiently to provide resources and a police presence at these events.

Policy Review – Hanover Police and West Grey Police have recently completed a policy review using an external consultant. The 151 policies were all updated and reviewed and are being finalized. The OSPS is currently behind in policy review and need to look at many that are in need of updating. The policies that have been created will be a resource available to OSPS for their review.

As a result of further meetings in October and November 2019, between Chief Knoll and Chief Ambrose as well as Chief Martin from West Grey PS and Chief Bellai of Saugeen Shores PS, plans were implemented for shared training commencing in January 2020. The first session of training has been completed with officers from OSPS HPS and WGPS all attending together. SSPS will be joining the sessions for the second session in April and May 2020. Preliminary feedback from the sessions from the officers has been very positive. The networking and larger groups allow for better discussion about best practices as well as the opportunity for presenters from community partners to attend one session to reach all members of all three services.

The financial impact of joint training has not yet been completed as the sessions are still ongoing. HPS estimates that approximately $10,000 in labour costs will be saved by this initiative. Further calculations will be available once the program is complete. The larger benefit is the synergy between officers and the shared experiences in training sessions that allow for a far more meaningful session.

Page 4 of 4

Report to the Board: Janitorial Services Contract: Police Building

From: Inspector J. Fluney

Date: Monday, January 13, 2020

On October 31, 2019 the janitorial contract for the police service building expired. The current contractors are on an interim contract until January 31, 2020 to allow for the Request for Tender process to be completed by the City of Owen Sound Purchasing Department and identify what company would be successful in obtaining the contract for 2020 with the option of four additional years.

The current contractor is a family owned business, based in Owen Sound. The business owners are the cleaners at the police building. The current contractor had the police service building contract in 2007 and did an excellent job at cleaning the building. From approximately 2010 through to 2017 the police service had the janitorial services done by other cleaning companies. The cleanliness of the building declined significantly and there were numerous complaints to police supervisors and facilities about the conditions. This created additional work for supervisory staff dealing with the ongoing problems. It was apparent that the conditions were affecting the morale of the employees who use the building 24/7.

In 2017 the current contractor reacquired the contract for janitorial services at the police building. They found the building in a “disappointing” condition and immediately worked above and beyond their contract obligations to get the building back to the condition it once was. The police service has received no complaints since the current contractor has cleaned the building. The current contractor often goes above the requirements of the contract to complete minor repairs such as the installation of drain traps and dealing with clogged floor drains in the cells saving the City from having facilities staff deal with these issues and having a plumber attend at a significant cost.

The police building is a high traffic, high use building that is used by the 92 staff members as well as the public, volunteer groups and is an interim lock up for persons held in police custody. Lack of building cleanliness in a high use public building can lead to complaints from staff and public to Human Rights complaints from persons that were held in custody in unsanitary conditions.

…../2 Page 2

As a result of the RFT process, a company from Brampton has bid lower than the current contractor. There are no known ties between the Brampton company and the City of Owen Sound. Below are the two lowest bids received from the current contractor and the company from Brampton: Brampton contractor $37,956.00 Owen Sound contractor $41,880.00

There are concerns from police command that the condition of the police service building will deteriorate once again. This issue combined with the extra value received by the current contractor and the lack of maintenance staff and assistance from the City will likely result in an unpleasant working atmosphere and unsanitary conditions.

Report to the Board:

From: Michelle Palmer, Manager of Purchasing, Risk and Asset Management

Date: January 22, 2020

Recommendations: THAT the Police Services Board award RFT-19-071 Janitorial Services, Police Services Building to Super Clean Building Maintenance Inc at the tendered price of $37,956.00, not including taxes, for a one (1) year term with an option to renew for four (4) additional twelve (12) month periods.

Background: This contract is for janitorial services at the Owen Sound Police Station (approximately 32,450 square feet). The service ensures that the building is cleaned in the most efficient and economical manner possible.

Analysis The City issued a request for pre-qualification on September 23, 2019. The pre- qualification closed October 15, 2019 with six (6) responses received. The responses were evaluated and all six (6) vendors were deemed capable of providing the service.

A request for tender was issued to the pre-qualified vendors, in compliance with the City Purchasing By-law, and closed on December 19, 2019 with four (4) bids submitted prior to closing.

Compliant bids submitted were as follows: Company Name Bid Price Super Clean Building Maintenance Inc $37,956.00 Gerald and Carolyn McKnight $41,880.00 Serv-U-Clean Inc. $42,428.62 GDI Services (Canada) LP $63,685.20 Financial/Budget Implications: The cost has decreased approximately 17% from the previous contract price.

Communication Strategy:

The above tender was posted on the City’s Bids and Tenders website November 28, 2019 in compliance with the Canadian Free Trade Agreement (CFTA) in order to be readily accessible to all potential bidders.

Consultation: The Police Chief, Police Inspector and the Senior Manager of Property and Parks & Open Spaces were consulted in the preparation of this report.

2