INSIDE

CEO Column ...... 2 People and Progress conference ...... 3 Leers ...... 4 CapitalCare is hiring ...... 5 Cuing-edge research ...... 6 Improving communication ...... 7 Cooking Up Quality of Life ...... 10 – 11 Christmas activities Farewell to Norwood Auxiliary Valentine’s Gala Centre activities ...... 12 - 13 pages 8-9 page 14 back page Donor list ...... 15-19 In Celebration and Memory ...... 19 Remembering those who have passed...... 19 people&progress winter 2012

CapitalCare sites consistently pass inspections

CAPITALCAREWASAWARDED multi-year licenses during a November 2011 audit of the accommodations standards. CapitalCare operates 13 long- term care and supportive living facilities in and . All facilities are compliant with government accommodations standards, with six of the 13 facilities receiving multi-year licensing. Multi-year licensing is recognition for consistent compliance with the standards over consecutive years. Accommodation standards audits are conducted annually by Seniors and Community Supports to ensure that long–term care and supportive living accommodations maintain a high quality of services that support the safety, security and quality of life for their residents. These services include building cleanliness and maintenance, safety Smells like home and security, food preparation and CapitalCare Grandview Food Services Supervisor Brad Jones displays fresh buns baked for the December 15 laundry. The inspector noted CapitalCare unveiling of the new 2nd floor dining room and servery. A similar transformation has taken place on Grandview’s sites to be nicely organized, very 1st floor. The CapitalCare Foundation is fundraising to renovate dining rooms at CapitalCare Lynnwood and clean and well maintained. CapitalCare Dickinsfield as well. Please see story below and on pages 10 & 11 for details on how you can contribute “The audit results demonstrate the to Cooking Up Quality of Life. dedicated work and commitment of all staff and management toward ensuring a safe and secure home for First of 19 dining room renos revealed at Grandview each resident” said Iris Neumann, CEO, CapitalCare. ITWASTHEAROMA of fresh baked CapitalCare is renovating dining CFCW News at the reveal. “And while More information about the bread, more so than the sight of rooms in three of its oldest facilities as it’s not totally home-like, it’s certainly accommodation standards and stylish new decor, that wowed guests part of a move away from institutional- a lot more home-like than it was,” individual facility results can be found aending the “reveal” of CapitalCare style care delivery to making centres Neumann said. on the following web site: hp://www. Grandview’s 2nd floor dining room feel more like home. Bob Buck is a resident of Grandview. seniors.gov.ab.ca/ContinuingCare/ makeover Dec. 15, 2011. The overhaul includes adding Comfortably seated among guests in Most of CapitalCare’s centres were “Smells like home,” said Liz Tweddle, serveries (or kitchenees) with steam the new dining room, Buck watched also audited in 2011 for compliance a board member with the CapitalCare tables, convection ovens and soup as cookbook queen Jean Paré, of with health service standards, Foundation whose mother lives on the tureens right on the units where Company’s Coming fame, joined which address the publicly-funded unit. people live. Foundation board members Jackie- basic health care and personal In most long-term care facilities “People will smell the food — some Rae Greening and Kelly McClung, and care services that are provided to 30 years old and older (Grandview will be baked here on the unit, some Grandview chef Brad Jones, in a live continuing care residents. is nearly 40), meals are prepared in will come up from the main kitchen cooking demonstration which included This includes assessed health and institutional kitchens and brought up — but it really changes the way we making tortière (meat pie). personal care services provided by to the units on trays and serving carts, provide meal service to our residents,” Buck, professor emeritus of classics nurses, therapists, health care aides like in hospitals. CapitalCare CEO Iris Neumann told at the University of Alberta, was and other health care professionals. impressed, not just with the food, but These standards are the with the home-like look and feel. responsibility of Alberta Health and “It makes it an awful lot more Wellness. hp://www.health.alberta. cheerful, and if you’re more cheerful, ca/newsroom/continuing-care- you may eat a little bit more,” said reports.html Buck. “For some of the residents who can’t eat much or don’t eat much, I’m Laureen Casavant, Manager, Quality hoping that works for them.” Return Undeliverable Canadian Addresses to: and Performance Measurement,

Mailing Address Mailing continued on page 10 CapitalCare Corporate Services, 6th Fl., 10909 Jasper Ave., Edmonton, AB. T5J 3M9, P.M. #40009256 CapitalCare Corporate Services

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CapitalCare leaders in continuing care About CapitalCare Operating in Edmonton and area since Person-centred care starts with you 1964, CapitalCare is the largest public continuing care organization in Canada. CapitalCare provides continuing care BYNOWCHRISTMAS2011 is long gone, and, for some of significant others to continue their programs and services to more than 1,400 residents and nearly 250 clients through you, so are those New Year’s resolutions. relationships with the person with residential centres and day programs. But the images and stories contained in this edition of dementia, and to feel normal, even Corporate Office our newsleer give me reason to think back just a few though the person with dementia is short months ago, when our centres were busy with family living in a long-term care seing. Corporate 780.448.2400 [email protected] members visiting their relatives, concerts and other seasonal We still have a lot to learn about Iris Neumann, CEO Foundation 780.448.2413 activities, and many of our corporate and community how best to transform our practices [email protected] partners were stopping by with gis, making donations or to become more person-centred. We sending greetings for a happy, healthy New Year. have learned much already by way of our recent conference, Facilities Then, just like at your home, the flurry of activity suddenly The Passion of Person Centred Care, presented by the Dickinsfield 780.371.6500 stops as people go back to their normal routines. CapitalCare Foundation, and made possible thanks to Grandview 780.496.7100 Kipnes Centre But what if we could sustain even some of that energy to sponsorship from our community partners. for Veterans 780.442.5700 last throughout the year? And what difference could that The article on the next page describes the journey one Lynnwood 780.341.2300 sustained involvement make in boosting quality of life for our organization took towards becoming more person-centred. Norwood 780.496.3200 residents? One of the lessons that stands out for me is the inclusion of Strathcona 780.467.3366 I’m asking because CapitalCare is introducing a new kind residents, family members and staff in designing a unique Laurier House Lynnwood 780.413.4712 of care model throughout our sites this year, and in order version of person-centred care for our centres. Laurier House Strathcona 780.467.3366 to be successful, we need everyone to get — and stay — Our centres are diverse. Some, especially our newer, McConnell Place North 780.496.2575 McConnell Place West 780.413.4770 involved, just as we do at Christmas time. more home-like centres built aer 1995, are already using Strathcona Alzheimer Person-centred care has been defined as a “new culture” person-centred approaches. Our older centres will face more Care Centre 780.467.3366 of care that “acknowledges the full personhood of the challenges because of their institutional environments. individual to ensure that people living with dementia (and We hope that by continuing to renovate dining rooms in CHOICE and Community chronic disabilities) are included, heard, and understood.” * three of our older centres, this will help us be more person- Programs It focuses the work we do in our centres on meeting all of centred in our approach to mealtimes. the needs of the person —physical, psychological, social and The first of 19 dining rooms we are hoping to renovate was Adult Duplexes 780.496.3335 CHOICE Dickinsfield 780.371.6642 spiritual. revealed just before Christmas, and as the front-page article CHOICE Norwood 780.944.8662 To hear, understand and include a resident or patient relates, the new combination dining room/kitchen was a big CHOICE Mental Health 780.944.8668 in their own care plan, we need knowledge of the person hit with families, residents and staff. beyond what we already know through our medical I can still hear the words of Grandview resident Bob Programs and Services assessments. In other words, we need to know the person Buck: “In a home, the kitchen is where all the gatherings - Acquired Brain Injury Unit behind the patient. take place.” That was our hope, to create warm, welcoming - Adult Day Support Programs One way to get the person’s story is by working together spaces for families to gather with loved ones, and continue to - Behaviour Assessment with the family to find out about their life — likes and dislikes, live life. and Stabilization Unit - Chronic Ventilator Unit religious and spiritual preferences, past occupations and I said at the reveal of the Grandview dining room that - Dementia Care activities, hobbies — then using that information in their care. we’re baling a perception that nursing homes are places - Mental Health Program The more staff learn about the person’s life, as opposed to where people go to die. We’re determined to make our - Palliative Care their medical condition, the more staff see the person as a centres places where people who need support go to - Long-term Care person, not a patient. The more staff know about the person, continue living their lives. You can help us achieve this vision - Respite Care the more effective they can be in dealing with their health by geing and staying involved with us as we begin our - Sub-acute Care issues and building relationships. journey towards person-centred care. - Transition Program Recent studies have shown that using person-centred Let’s keep the spirit of Christmas alive throughout the next Web site care methods when caring for people with dementia can be year, and maybe it could turn into a resolution worth keeping. www.capitalcare.net very helpful. Reducing inappropriate behaviours can lead to improved quality and enjoyment of life, not only for the *Source: Buron, B., Levels of personhood: A model for dementia care, person with dementia, but for families as well. Geriatric Nursing: 29(5); p.324-332; 2008 Person-centred care practices are a way for families and

People and Progress is published OURMISSION 2010 – 2012 STRATEGIC PLAN quarterly by Capital Care Group Inc. We are leaders in innovative and compassionate care, Executive Management Commiee has developed a strategic plan for CapitalCare is the trade name for supporting the health and respecting the dignity of the CapitalCare which reflects our directions and priorities. Given the climate of Capital Care Group Inc. people we serve. health care restructuring, planning is focused on one or two year increments Submissions rather than three to five years. The strategic plan is shaped by our vision, Submissions to this newsleer are OURVISION mission and values, and reflects our partnership with Alberta Health welcomed and encouraged. Please We are a community of excellence in continuing care: Services. note that submissions may be edited. The strategic plan is designed to maintain our role as leaders in continuing The next submission deadline is teaching, researching and learning to enhance quality March 30, 2012. of life. care. Our preferred future will evolve along the following key dimensions: ˜ RENEWINGOURSERVICEDELIVERYMODEL — Enhancing the over Editor WEVALUE arching models and frameworks that inspire and guide all aspects of care Bernadee DeSantis ˜ h\YdYcd`YkYgYfjYögcøfacgh]adcfhöbhZcWøg and service delivery. Editorial Commiee ˜ cøfghö Zöa]`]YgöbXjc`øbhYYfgögcøfacgh]adcfhöbh ˜ RESEARCHANDKNOWLEDGETRANSFER — Creating, obtaining Abigail Bailey, Shirley Barg, Bes Blakley, resources in fulfilling our mission and transferring knowledge to improve the services we provide and to Bernadee DeSantis, Iris Neumann, ˜ döfhbYfg\]dg]bh\YWcaaøb]hm optimize the quality of life of our clients. Lori White, Sherry Schaefer. ˜ dfcZYgg]cbö`Yh\]Wg]b÷ø]X]b÷cøfXYW]g]cb!aö_]b÷ ˜ IMPROVEMENTANDINNOVATIONINCAREANDSERVICE Contributors to this issue ˜ cdYböbX\cbYghWcaaøb]Wöh]cb DELIVERY — Promoting the development and implementation of new Shirley Barg, Abi Bailey, Bernadine Bezanson, ˜ Wc``öVcföh]jYöbXWccdYföh]jYhYöakcf_ methods, techniques and systems to ensure quality and safety in care and Laureen Casavant, Judy Darbyson, Terry ˜ `]ZY`cb÷`Yöfb]b÷ ]bbcjöh]cböbXWcbh]bøcøg service delivery. de Visser, Sandra Figeat, Debi Friesen, Kyla improvement Gaelick, Sylvia Gillespie, Jan Hrasko, Rhonda ˜ SUPPORTINGACCESS — Ensuring the care and services we offer are ˜ ögöZY fYgdYWhZø`Ybj]fcbaYbhk]h\]bk\]W\hckcf_ `]jY Kajner, Sherry Kang, Korene Kowalilak, James suitable and appropriate. and visit Leask, Carol Macdonald, Keirra Maher, Joanne ˜ ORGANIZATIONALCAPACITY — Strengthening leadership, human Raymond, Sherry Schaefer, Deb Simpson, ˜ fYgdcbg]V`YøgYcZfYgcøfWYg dfcj]X]b÷W\c]WYgk]h\]b resources, partnerships, and financial management. Briana Strachan, Jim Tweddle, Leanna van der these limits Wekken, Rev. Dennis Walker, Grace Webster, Shawna Young, Natalie Zacharuk, Zofia Ziemniak

2 Put living, not tasks, first, continuing care workers told at P&P conference

WHENSENIORSFEAR moving into a nursing home more than death itself, something has to change, some of North America’s leading culture change experts told the 25th annual People and Progress Continuing Care Conference Feb. 2 & 3 in Edmonton. Culture change is the process by which long-term care organizations transform their beliefs, practices and physical surroundings, from being institutional to enhanced quality of care, quality of experience and quality of life. Culture change has been gaining momentum in the United States in the last five years aer surveys showed that seniors, when asked what they fear most, rated loss of independence (26%) and moving into a nursing home (13%) as their greatest fear. Death was cited as the greatest fear for just three percent of seniors in a 2007 study called Aging in Place in America. The study also found that 89 per cent of baby boomers feel their parents will be sad in a nursing home. Pioneers of culture change (from le to right): Joan Devine, Dr. Al Power, Jennifer Carson and Linda “(Long-term care) is clearly a problem when there’s still such a strong, negative Bump speak about person-centred care at the 25th annual People and Progress Continuing Care Conference, Feb. 2. reaction,” says Jennifer Carson, a researcher and consultant specializing in culture change. Carson was one of four keynote speakers, including Dr. Al Power, Joan Devine their days by one universal worker or “Shahbazim,” a concept he said is actually and Linda Bump, on the first day of a two-day conference entitled The Passion of more efficient than the current system where staff work in “silos.” Person Centred Care. Power’s presentation was followed by Joan Devine, who is Director of Presented by the CapitalCare Foundation, this year’s conference brought Performance Improvement for Lutheran Senior Services in St. Louis, Missouri. together over 350 continuing care health professionals from across Alberta and “There is no greater improvement that we can do in long-term care than person- other western provinces to explore various approaches to person-centred care. centred care,” said Devine. Person-centred care is a philosophy which puts the focus on relationships, rather Devine’s central message was that adopting person-centred care does not mean than tasks, and includes offering and respecting individuality and choice. Culture forsaking standards. In fact, she said, it is only by understanding the fundamentals change advocates say that by transforming organizational culture and work of quality care that care can then be personalized. practices, long-term care seings can become healthy, positive, and enjoyable “In long-term care, we have been focused on quality of care and have done a workplaces, as well as more humane places where people will choose to live in the good job, but we didn’t always have our eye on quality of life,” said Devine. “You future. can’t have quality of life without quality of care, but we’ve set the bar too low. We “This requires geing rid of the institutional mind-set of top-down decision need to raise it.” making,” said Dr. Al Power, a physician and Eden Alternative mentor at St. John’s Devine went on to say that organizations who use terms like “home-like” to Home in Rochester, N.Y. “Instead, involve people who know the residents best— describe their philosophy of care can go further. such as nursing staff and family members—and include them in care planning.” “Home-like needs to be home,” she said, adding that workers need to see When possible, suggested Power, involve the residents themselves. themselves as homemakers. Eden Alternative is one of many models of person-centred care to be adopted Linda Bump, considered by many to be a pioneer in culture change, shared her in North American. This approach sees long-term care centres as a ‘living habitat’ experiences in making dining more person-centred. which enables residents to have consistent contact with plants, animals, and “In this journey, if we get food right, we can muck up the rest,” said Bump, a children; flaens hierarchies; and normalizes routines. registered dietitian who confessed that her own food choices were not always the “We take people who want to lead normal lives and we carve up their day into best and admied to starting her own meals with dessert first. boxes that fit into our staffing paerns,” Power said. “Best practice is whatever the residents are used to,” said Bump, an advocate of Power went on to describe a model of care whereby residents, rather than liberalized diets who challenged delegates to think about their own receiving care from a variety of workers in one day, are assisted in going about continued on page 6

Conference opens with YouTube video about residents’ Favourite Things

RAINDROPSONROSES and whiskers on kiens... Wild geese that fly with the moon on their wings....As governess to the von Trapp children in the movie the Sound of Music, Julie Andrews sang the fanciful lyrics to comfort the children on a stormy night. Now, residents of five CapitalCare long-term care centres can be seen on video, lip-syncing to the lyrics of “Favourite Things” while they act out each scene. The video premiered at the 25th annual People and Progress Continuing Care Conference Feb. 2 at the Scotiabank Theatres in and is currently showing on YouTube at hp://youtu.be/Z71vEYYoO_s. “People have a perception that nursing homes are sad places where old people go to die,” said Bernadee DeSantis, Communications Manager. “Our video will show that we can create places where people who need support can continue to From le to right: Gary Anderson, Lester Evans and Joan Crawford, clients of the live joyful lives, surrounded by their favourite things and people who truly care.” Community Adult Day Support Program at CapitalCare Strathcona, are wild geese in the YouTube video “My Favourite Things.”

3 Leers

To Judy Darbyson, Spiritual Care Team Leader, CapitalCare Dickinsfield To all the wonderful staff of Laurier Please pass along my sincere thanks to all the volunteers at Dickinsfield who House Lynnwood, including the residents assisted Lenore over the many years she resided there. You really became her Many thanks for all of the aention and family and friends. Thank you especially to the volunteers who aended her care that you provided to our dear Anna funeral and to you personally for being so helpful in such a calm and caring way. while she was residing at Laurier House. Your coming to the grave site was very touching and appreciated. She spoke of how she felt safe and God bless you all. comfortable while she was staying there. Sincerely, Kind regards, -Elaine A. (Lenore’s friend) -Anna K.’s family and friends

To all the 2C Staff CapitalCare Dickinsfield Anna K. passed away Jan. 30, 2012 Thanks for all your help while Mom was here at Dickinsfield for her short stay and an extra thank you for helping to organize her transfer to Red Deer. You are a wonderful group of angels, we are forever grateful and a big thank you from the SCREW THE SQUIRREL boom of our hearts. A poem by Anna K. -Wayne F. and Kim S.

To the staff of CapitalCare Grandview Breakfast on October 14, 2011 was served without a hitch Our family would like to express our appreciation for caring for our mother. It By noon, someone asked, “Who turned off the switch?” takes a definite skill and dedication to deal with so many temperaments and we Ambulances, fire trucks and utility providers gathered outside, know our mom showed you a few of her sides. Wish you could have seen her caring Reassuring us: have no fear, we are here, we’ll find the source/culprit, and nurturing side a lot more, but that was not God’s plan for her later years. She and why the electricity died. would have loved and hugged you all! Even though she could not remember and A problem with breakers on the second floor that cut off energy communicate, we do remember and have many memories to hold onto from her Immobilized elevators and propelled staff to evacuate the residents time in Grandview – many from the staff. away from the possible dangers of a fire. Thank you, And got everyone to wondering, “What caused the breakage in the wire?” -The M. children and our mom Verlie M. The staff turned on their energy full steam And rallied in motion – what a great team! To Cheryl Uhlich, Care Manager 2 AB, CapitalCare Grandview We ate our lunch in the dark, now you’d think that was stark. I wanted to say how much I appreciated the special care that my mother Helen Thank God the current had still made it possible received while in your care. Grandview is a very special place and all the staff are For the cook to prepare lunch, right on the mark. truly wonderful. Our bellies full, time began to drag, Sincerely, And a few residents cradled their heads on their hands and fell asleep at the table. -Jennifer B. Residents were squeezed into the space of the main dining room Like sardines in a can, the temperature rose with body heat. To the caregivers of Columbia House, CapitalCare Kipnes Centre for Veterans Staff took roll call to make sure we were all accounted for. The family of Dennis R. offers their most sincere appreciation and thanks. Your As our name was called, it reminded us of school responding resourcefulness and thoughtful care in administering to Dad’s pain and suffering with HERE or PRESENT gleefully. My neighbour responded - ASLEEP! over six years will always be remembered. Yours is not an easy task but you do it Then the kitchen staff declared “If this outage continues any longer, well. we’ll be passing around supplies for you to make -The R. family your own sandwiches for supper, Ha Ha!” Soon more residents became weary and fell asleep in their chairs, To the CapitalCare Kipnes Centre for Veterans Staff covered them with blankets – staff deserves roses. Thank you to Keirra Maher for the lovely and comforting service she provided to Lorraine brought out a game to distract our minds away from the situation. the friends and family of Edith H. We answered to questions that had the word green in the answers. God bless and take care, Across the room a group burst out with, “ If you’re -Donna and Chris H. happy and you know it clap your hands.” And smiling Jim exclaimed, “It’s about time To Francine Drisner, Administrator, CapitalCare Lynnwood we got all of you altogether for a party!” I would like to extend my appreciation and gratitude to the nursing team on 2nd Time rolled on and it was snack time. Lynnwood for the exceptional care of my father, Gordon H., during his three plus The staff served juice and cookies. years as a resident there. The nursing staff, as well as the recreation aendant Someone yelled, “Just give us rum and coke to get us through this. (Sandra), housekeeping aide (Lloyda) and volunteer (Gerda) showed such respect, To which they responded with a hiss, “No way Jose.” patience, guidance and gentle care towards my father. I was always impressed They saw to our comfort and to keep us calm; whenever I came to visit and always found the environment and mood of the That was a soothing balm! dining room area so comfortable and relaxed. It seemed to be such a pleasant When the alarm went off and pierced our ears again, place to visit. You should be very proud of your team of caring staff. Jim appeared to quell our fears and our tears. Sincerely, Finally around 3 p.m. the lights went on, the ordeal was over, -Sharon Y. And Jim said, the problem was: a squirrel had chewed through some wire which caused the power failure. To the staff of CapitalCare Norwood Palliative Care Hospice We’ll have to sentence that squirrel, what shall it be? Just wanted you to know that your kindness, compassion and support truly made a To which, Louis - a lawyer; yelled, “Screw the squirrel!” difference. Each and every one of you gave us a precious gi. We no longer had to We admire our efficient staff worry about Mom’s comfort and care. The short time we had with her was absolute They responded to the situation/crisis with extreme professionalism “quality time,” and for that we will be forever thankful. Their calmness rubbed off on all of us. -Bey L.’s family When the coast was clear and the smoke seled (pun). We were promptly wheeled back to our suites for a well deserved To the staff of CapitalCare Strathcona: aernoon nap. Thank you for the wonderful care of my brother-in-law. And yes, we were served a cold plate supper that day, washing it -Marie G down with a hot beverage. If the outage problem posed a greater threat to our safety, preparations were in place To all the staff of Laurier House Strathcona to evacuate us to other facilities nearby. Many, many thanks - especially to Sharon and Colombe. Angels I call them. We had all the makings of a fire, but THANK GOD we were spared. -Ollie S. KUDOS to everyone – staff and residents – also community resource workers for stepping up to the plate with patience and care.

4 Work at home—for CapitalCare

CAPITALCAREISGIVINGnew meaning to the concept of working at home with a new recruitment campaign launched March 1 at the first Hiring Fair of 2012. “A new home for your career,” the slogan for the new campaign, ties in with person-centred care and CapitalCare’s goal to provide care in the resident’s home. “We are looking for compassionate people who are looking for meaningful work,” says Anne Forge, Director of Human Resources for CapitalCare. “A person-centred approach means every staff member, from housekeeping and food services to nursing, has a role to play in puing the needs of the resident first. “It also means every staff member has a chance to make a difference in the lives of the people who need our care, and that can lead to very satisfying work.” Research is starting to show that organizations who take a person-centred approach to providing care for frail elderly and disabled people have higher satisfaction rates amongst staff. A 2011 study by Swedish researchers found that person-centered care positively correlated with staff job satisfaction.* According to researchers, “the findings reiterate a need to shi focus from merely completing care tasks and following organizational routines to providing high quality person-centered care that promotes the good life of residents in aged care.” Over 200 people aended a hiring fair held last fall at CapitalCare Lynnwood and over 20 people were hired over the weeks following the Nov. 22 event. One successful applicant, Frelen Mariano, had recently arrived from the Philippines and came to the fair aer hearing good things from friends working at CapitalCare. She was hired as a Health Care Aide at CapitalCare Norwood. Mariano came to Canada with her husband and two year old daughter. “I am so grateful that CapitalCare offered me the very first step to fulfill my ambitions to work in health care in Canada and build a good future for my family,” said Mariano, a Registered Nurse in her country of origin, who is looking to one day work as an RN here in Canada. “I am grateful for the support of staff You do not need to aend a hiring fair to be considered for any of our openings. during my training and find this job is For a complete listing of all career opportunities, or to submit a resume at any most satisfying because we get to give time, please call 780.425.JOBS (5627) or visit www.capitalcare.net Frelen Mariano compassionate care to all the residents here at Norwood.” Natalie Zacharuk, Manager, Recruitment and Workforce Planning CapitalCare is currently looking for CapitalCare Corporate Services social workers, physical therapists, occupational therapists, RNs, LPNs and HCAs. We are also looking for a dietitian, a building maintenance manager and some * Source: Job satisfaction amongst aged care staff: exploring the influence of rehabilitation aendants. person-centered care provision. Edvardsson D, Fetherstonhaugh D, McAuliffe L, Nay R, Chenco C. Department of Nursing, Umeå University, Umeå, Sweden.

Strathcona welcomes new administrator Health Care Aide Education

LIZTANTI became the new Administrator Grant Funding of CapitalCare Strathcona Feb. 8. Liz joined CapitalCare in 2003 as Best Practice Leader at CapitalCare Alberta Health Services and the Government of Alberta Grandview. She then moved to the welcomes you to learn more about an initiative to encour- position of Care Manager and most age Albertans to begin their career as a Health Care Aide. recently was the Corporate Education Through this initiative, candidates for Health Care Aide Coordinator. Liz is a Registered Nurse education will be recommended to NorQuest or BowValley and in 2010 completed her Masters of Colleges. Students who are accepted for admission will have Nursing in Aging at the University of their tuition and student fees covered by the grant funding. Alberta. She brings to this role knowledge See www.albertahealthcareaide.ca. for more info. and expertise in the areas of continuing care, education and gerontology as Also, visit the newly updated Health Care Aide career hub well as a great passion for people and relationships, areas all fundamental to that allows for real time information at your fingertips. Check long term care. We look forward to it out at www.carework.ca. having her join the CapitalCare executive Liz Tanti hosting the Volunteer leadership team. Appreciation brunch in 2009.

5 Foundation supports cuing-edge research in long-term care

ANEWSTUDY supported by a grant from the CapitalCare Foundation has found that medication errors in long-term care seings can be reduced by improving the size and layout of medication rooms. The study by Dr. Habib Chaudhury of Simon Fraser University in British Columbia also makes several relatively low- cost recommendations to help staff reduce medication errors. For example, a well-lit, quiet room with enough counter space can help reduce errors. Chaudhury also found that the high workload nurses and health care aides encounter can contribute to errors. Reducing interruptions was a key Former post-doctoral fellow, Dr. Anne-Marie Bostrom, presenting a poster about the nutritional needs of residents in LTC at the Gerontological Society of America (GSA) conference in Boston in recommendation. Methods include having November 2011. The study was conducted at the CapitalCare Kipnes Centre for Veterans. nurses wear red tunics while preparing and administering medications or using “do not disturb” signs. their documents. Dr. Chaudhury has degrees in Last fall, Bostrom presented the same poster at the Gerontological Society of architecture and his focus is on how human America (GSA) conference in Boston. The conference broke its own record for behaviour relates to the seings they’re aendance, with over 4,000 gerontologists and geriatricians present. in. He’s especially interested in long-term “I had several ‘visitors’ at my poster,” Bostrom said. “They were interested in care and designs for active aging, which is the MNA instrument, and also that we had been able to use MDS RAI data for why CapitalCare was pleased to support some of the MNA items. “They were impressed Dr. Habib Chaudhury his research in the form of a CapitalCare For more information about Foundation Research Grant. that the majority of residents Research for Care were stable in nutrition status “Medication errors are a major issue please contact: in the overall efforts of increasing patient safety in acute care seings,” he and that two of the 21 Elders says. “Some of these environmental issues might be relevant in long-term care sampled had even improved. environments.” “I think this is also an 6th Floor, 10909 Jasper Avenue Edmonton, Alberta T5J 3M9 Data was collected from focus groups, observing medication preparation and important message to clinicians Tel. 780.448.2413 administration, and a nursing staff survey in four facilities. - it is possible, by using non- e-mail: [email protected] The study, Long-term care physical environments - effect on medication errors, high tech interventions, to has been accepted for publication by the International Journal of Health Care prevent weight loss when I would like to make a gi of: Quality Assurance. appropriate.” $120.00 $75.00 $30.00 Other ______Bostrom is back in Sweden Name CapitalCare research spreads across Canada & abroad now, but a follow-up to this ______Last spring, former CapitalCare post-doctoral fellow Dr. Anne-Marie Bostrom study is forthcoming. Address and senior researcher Dr. Doris Milke presented a poster at the Veterans Affairs ______City/Province Postal Code Canada National Health Professionals Conference that showed the value of the James Leask, Mini Nutritional Assessment (MNA), a tool that can help us beer understand Research Assistant, Please make cheques payable to CapitalCare Foundation residents’ nutritional needs. The federal government has since built the MNA into CapitalCare Corporate Services Charitable Registration No. 138748835 RR0001

P&P conference continued from page 3

“daily pleasures” and how they might be able to satisfy the residents’ need for members—to find a process that is unique to daily pleasures in long-term care as well. each community. Jennifer Carson wrapped up Day 1 with a presentation about a culture change Day 2 of the conference opened with initiative she is leading at Schlegel Villages in Ontario. Carson said that in her greetings from Dr. Chris Eagle, President experience, organizations who develop their own approach to culture change are and CEO of Alberta Health Services, who more successful in transforming from the institutional model focused on care to a congratulated continuing care workers for social model focused on living. their commitment to improving care for “The most effective, empowering and sustainable culture change initiatives Albertans living with chronic and disabling develop from collaborative processes that include all stakeholder groups conditions. (residents, family members and team members) in decision-making,” Carson said. “ Conferences like this one are an “It’s about collectively working together to decide what your ideal future might be, excellent opportunity for us to learn about then working together to achieve it.” best practice, network and brainstorm Schlegel Villages has implemented and is continuing to evaluate a collaborative, ideas of how we can further improve the strengths-based approach to culture change guided by Appreciative Inquiry, care and services we provide,” Eagle said. a method which builds on positives in an organization, rather than seeing the Olivia McIvor is a consultant and author organizational culture as a problem that needs fixing. who advises organizations on how to Dr. Chris Eagle “Appreciative Inquiry addresses the fear and anxiety that is normally associated sustain healthy, safe and vibrant work with change,” Carson said. “People can move forward if they can carry forward the environments. Throughout her inspiring best from the past.” presentation Compassion in Action: Service In September 2009, 140 residents, family members and staff rated their villages Excellence in Long-term Care, McIvor told delegates they are privileged to do the 4.7 out of ten on the scale between an institutional model of care and a social work they do and reminded them to stay focused, positive and passionate. model of living. The final speaker of the conference, author and comedian Phil Callaway, gave By May 2011, when focus groups gathered again aer 20 months of stressed-out staff balancing work and life demands many reasons to laugh through experimentation with their self-styled version of person-centred care, the score it. had moved to 6.7 on average, two points closer to what the organization believes is Mark your calendars to aend next year’s conference, February 7 & 8, at the the ideal social model of living. Fantasyland Hotel. Carson points out that there are different routes organizations can take to foster culture change. What’s important, she notes, is that long-term care Bernadee DeSantis, Communications Manager, providers collaborate with their stakeholders—residents, families and staff CapitalCare Corporate Services

6 Joining the club improves communication & memory in people with dementia

INFALLresidents of CapitalCare McConnell Place West took part in a lunch club designed to increase independence in activities of daily living and to improve social communication in people with dementia. The trial program was based on a study examining the effectiveness of group communication treatment (Peitro & Boczko, 1998) and involved masters students completing a practicum with Speech-language Pathology Consulting Services in Continuing Care, Alberta Health Services. For six weeks, six residents of the dementia care centre prepared, served, ate lunch and cleaned up together during the The McConnell Place West lunch club (from le to right): Jean Creusot, Eve Zomer, Una group. A different staff member aended each session so that the lunch club — or Woodhead, Katherine Lahola, Rose Mackowetzky and Eleanor Sco. elements of the lunch club — might continue aer the trial. People with dementia can be challenged to complete many of the tasks At the end of the group required to participate in a group such as the lunch club. For instance, they may ˜ most residents were completing motor tasks independently or required only have difficulty with object recognition, visual-perceptual, initiation of motor or minimal cueing communication tasks and decreased confidence. With loss of memory, people with ˜ most residents were speaking to each other (vs. the students) and were dementia may forget: what they were doing; their own intention; steps in a task; independently initiating questions and conversation. names of objects; the topic of a conversation; the beginning of the question; the Residents also demonstrated increased ability to maintain the topic of the answer or correction. conversation. Relationships were formed and/or maintained (e.g. comments However, although conscious memory can be lost, routine motor memory can be such as ‘we’re all friends here’ were noted), and residents’ moods improved maintained or trained. Cueing used during the group to support success included: during and aer the group (e.g. many residents were joking with each other giving choices vs. open questions (e.g. ‘would you like raspberry or peach yogurt’ and laughing). Residents also became beer at problem solving (e.g. cleaning vs. ‘what kind of yogurt would you like’); hand-over-hand support (e.g. pouring up spilled juice) and initiated helping other members of the group (e.g. cuing coffee together); wrien key words for orientation and to reduce anxiety; labels up meat for one another). Overall, the group was deemed to be incredibly (e.g. picture and word of ‘eggs’ on the fridge); supporting residents’ decisions (e.g. successful for all involved and the program is continuing. slicing celery and serving as a side vs. puing it in the chili); validating residents’ comments and feelings vs. correcting; using redirection; talking about here and Rhonda Kajner, Speech-Language Pathologist now; reminiscing using long term memory (e.g. games played in childhood vs. Alberta Health Services games played yesterday); using residents’ proper names (e.g. Jane vs. sweetie). At the beginning of the group Resources used included: ˜ most residents required hand-over-hand support to complete motor tasks ˜ hp://www.scie.org.uk/publications/elearning/dementia/index.asp such as spreading buer. ˜ The Breakfast Club: Results of a study examining the effectiveness of a multi- ˜ most residents spoke directly to the students and answered questions when modality group communication treatment (Peitro & Boczko, 1998) asked

Opening the lines of communication

FREDANDERSONKNOWS five languages and writes poetry in both English and French. But 22 years of living with Parkinson’s disease has made it difficult for the CapitalCare Lynnwood resident to converse with his brother in Winnipeg. Fred is among the 80 per cent of long-term care residents who have difficulty communicating as a result of conditions including dementia, hearing loss, stroke- related impairments and other neurological disorders. Now Fred and others like him are regaining the ability to communicate effectively thanks to a service offered by Alberta Health Services. Speech-language Pathology Consulting Services in Continuing Care supports adults in long-term care, supportive-living facilities or who aend day or CHOICE programs who have communication impairments of varying severity. For some, memory loss makes conversation difficult and frustrating; others have lost the ability to speak altogether. “The difficulty for people who can’t communicate is that they oen can’t Speech-language pathologist Briana Strachan (le) helps CapitalCare participate,” says Briana Strachan, one of four SLPs and their students involved Lynnwood resident Fred Anderson regain his ability to communicate. in the service. “Isolation is a real issue,” she says. “We are referred to residents who isolate Briana's top tips of communicating... themselves and find out why they aren’t connecting with others and get involved 1. Decrease distractions (e.g. turn off the TV, radio, or move to a quieter when it’s a communication issue. space). “Then we recommend strategies, and train staff and family members on how to beer communicate with the resident. Sometimes it’s as easy as talking with a 2. Speak to people at eye level (e.g. if in a wheelchair or siing, sit or get resident at face level, so they can read lips, or slowing your speech down. down to their level when talking with them). “The biggest benefits to residents are less isolation, increased happiness and less negative behaviors associated with loneliness and boredom.” 3. Write things down (if someone does not understand or hear well, try Briana’s techniques have paid off for Fred. writing down the important words as you are talking). “I talk to my brother from Winnipeg on the phone,” says Fred. “I speak louder and he doesn’t ask me to repeat myself as oen. It’s much easier to talk to him and 4. Slow down! Talk at a moderate pace. Pause aer important words/ideas. my family now.” 5. Respond to any aempt to communicate. Communication is not just Bernadee DeSantis, Communications Manager, spoken words. Communication can include a smile, eye contact, a physical CapitalCare Corporate Services touch as well as grunts/moans from people who can not speak.

7 Hole’s Greenhouses and Gardens surprised residents and staff at CapitalCare Norwood and the Kipnes Centre for Veterans by giing each of them a large poinseia. Between the two centres Holes delivered 700 poinseias to Norwood on Dec. 16, and to the Kipnes Centre on Dec. 21. Photo at le: Pearl Kucher, a resident of the Chronic Ventilator Unit at Norwood shows off her prey plant. Photo above: Kipnes resident Charles Toogood (centre) and staff members Simone Dillon, (le) and Vanessa Bunio (right) receive their plants. In a thank-you leer sent to Bill Hole, Kipnes Administrator Thorsten Duebel wrote: “These beautiful plants brought lots of excitement to all of us, and their vibrant colours made the seasonal atmosphere in the centre so much more festive! Your generosity is greatly appreciated and will be remembered for a long time.”

The Elders of McConnell Place North visited the Dickinsfield Daycare Dec.20 and Former nursing staff member Lois Gordon (standing) and her mother Doreen Walls, a resident surprised the children with goody bags containing a mandarin orange, candy cane and of 4AMP, pose in front of CapitalCare Norwood’s Christmas tree Dec. 10 aer the Long-Term a mixture of Hershey kisses and chocolate balls. The children gave the Elders lots of Care Christmas party. Photo below: John Birks (right) celebrates his 94th Christmas with his hugs and thank yous which made the Elders very happy. Photo below: Nadine Veroba daughter Rosie Kowalchuk Dec. 14 at the Strathcona Alzheimer Care Centre resident and family (le) leads Capitalcare Dickinsfield’s Heart and Soul Choir Dec. 9 Christmas party.

8 Centres light up with donations, new decor and Christmas cheer

THESTORYOFHOWAT Marie Dorsey came to live at CapitalCare Grandview has helped the CapitalCare Foundation raise over $58,000 through the 2011 Christmas Lights campaign. “Nobody really wants to go into continuing care,”wrote Marie’s daughter— Edmonton poet and author Candas Jane Dorsey—in a leer mailed to donors. “Nobody says, ‘Hey, I want to give up my home, my autonomy, my mobility, my independence, and have strangers perform my most intimate care tasks.’ It’s a situation that brings with it grieving, fear, loss and sadness. CapitalCare Grandview resident Marie Dorsey is surrounded by family at Christmas time. Photo “But through your support of activities and events, daily life can be beer,” below: Grandview decorates its tree with cutlery in support of dining room renovations. Dorsey continued. “ Your support can help create a place that can provide quality of life, encourage happiness, and ensure comfort to residents like my mother.” Responses to the leer, in addition to contributions made through centre- specific events, raised a total of $58, 214.00. Of that, over $21, 500 will be directed Aendant Nadine Veroba and to the Cooking Up Quality of Life campaign supporting dining room renovations at Accompanist Cindy Oxley and assisted Grandview, Lynnwood and Dickinsfield. by Beata Ziniak, the choir sang 17 songs. Contributions towards making Christmas brighter at the centres came in many Several soloists were featured including ways. Rosalind Harper, Tracy Friske, Mandy At CapitalCare Lynnwood, the centre’s garden courtyard tree had aged over Walker, Brian Harder and Marilyn the years and needed replacement. In a wonderful demonstration of goodwill, staff Dymchuk on percussion. The solo of the Fantasyland Hotel contributed proceeds from their staff fund to not only performance of “Over the Rainbow” replace the 12-foot tree but also adorn it with new decorations. With the sounds of brought on a standing ovation. The Christmas carols to cheer them on, hotel staff joined residents and centre staff in evening was a big success and was a tree decorating aernoon Nov. 16. A special thanks to Liz Wheeler, Director of recorded for choir members on a CD. Conference Services and Catering, for making this Christmas wish come true. Choir members were later videotaped McConnell Place West followed with their own Light-a-Tree event Nov. 24. singing an original verse for the “My Families, friends & residents were invited to purchase an ornament for the tree Favourite Things” video. with $4,150 in proceeds going towards an exercise room for residents. Families At neighbouring McConnell Place and friends enjoyed a decadent dessert plate along with upbeat barbershop style North, the Edmonton Police Service music. Each family got a portrait taken beside the tree to place on the centre’s Pipe and Drum band got everyone out photo board. of their seats and dancing in the aisles, Meanwhile, the celebration at Laurier House Lynnwood was so big they had helping the dementia care centre raise music going on in two different rooms. In one area there was a performance by the $5, 160 for enhancements to make Alberta Lyric Theatre, while in another there was singing and dancing by everyone rooms more person-centred. from children to grandparents. Donations to their campaign totalled over $1,000. Kipnes Centre for Veterans Each centre’s trees differed slightly, but CapitalCare Grandview’s was the most celebrated Nov. 29 with a big silent creative. Being that their efforts were all for the completion of their new dining auction and specialty coffee night. rooms, their tree was decorated with silver forks, knives, and spoons. On Dec. 3 Excitement filled the air with everything members of the Edmonton Opera chorus performed for residents and families and from great food to joyful laughter from Santa Claus all the way to the magical the event was taped for a video which premiered at the Valentine’s Gala (see back performance of the military drumline. Donations totalling $16, 581 will go towards page). the music therapy program and window coverings for the great room. CapitalCare Norwood held their Light-a-Tree event on Dec. 6. Residents, families Children stole the show at CapitalCare Strathcona Dec. 14 as Elders were and staff were invited to enjoy hot chocolate, hot apple cider and Christmas treated to an aernoon of singing and visiting by students of Glen Allan school. cookies. Christmas music was enjoyed by all as evidenced by the dancing in the The children, dressed in their finest holiday aire, served juice and dessert, chaed hallways. Donations totalling $4,855 will go towards the purchase of new tables and danced with Elders, sharing many stories and hugs throughout the aernoon. and chairs. The campus raised $2,440 through its fundraising efforts. The highlight of CapitalCare Dickinsfield’s Light-a-Tree event on Dec. 9 was a performance by the centre’s own Heart and Soul Choir featuring 27 Elders Sherry Schaefer, Director of Fundraising and Donor Relations, wearing white shirts and red corsages. Under the choir direction of Rehabilitation CapitalCare Foundation

Photo above: Liz Wheeler (le) and managers of the Fantasyland Hotel departments including Banquets, Catering, Kitchen, Restaurants, Housekeeping, Maintenance, Front Office, General Manager, Accounting, Purchasing, WEM Inn and Head Office gather in front of the new tree they purchased and decorated for the atrium of CapitalCare Lynnwood. Photo at right: Chef Ganesh Subra climbs the ladder to reach the tree top.

9 The new dining room on the 2nd floor of CapitalCare Grandview is revealed Dec. 15. Construction of the 1st floor dining room will be completed in March. The centre photo depicts how food can now be prepared right on the unit. All photos on this page by Shirley Barg, CapitalCare Corporate Services.

Dining room renos revealed at Grandview, con continued from page 1 THECAPITALCAREFOUNDATION needs to raise $4-million over the next three years to renovate a total of 19 dining rooms at three of CapitalCare’s oldest facilities- Grandview, Lynnwood and Dickinsfield. The renovations at CapitalCare Grandview were kick-started by a generous donation of $300,000 by the Eldon and Anne Foote Foundation. Cooking Up Quality of Life Campaign Chair Dr. Fred Oo thanked David Bentley, who represented the Foote Foundation at the Dec. 15 event. “David is an exemplary example of the many in our community who continually demonstrate their compassion and support for fellow citizens.” “The government does support basic needs for continuing care but creating a warm and inviting dining room is not on the basics list,” Dr. Oo explained. “Thus we are looking to the community to support our seniors to create what we would all want for our CapitalCare Grandview Administrator Maureen Flynn (right) parents, grandparents or even ourselves.” Since the reveal of the new dining room at Grandview, the campaign has received a with resident Bob Buck $50,000 donation from the Allard Foundation—an organization founded in 1978 by Dr. Charles Allard to fund projects which enhance, enrich and build a strong community specifically through support of health, education, family and arts programs. Another major donation of $10,000 was received from Richard and Lorna McCallum, long-time supporters of the CapitalCare Foundation who have had family members in long-term care. To date, $2.5-million has been raised, thanks in part to the many donations made to the Christmas Lights campaign as well as a myriad of fundraising activities and events taking place in the centres. For example, Plenty for Twenty is a monthly draw for $500 in Sobey’s gi cards. Draws are held at the end of each month and your $20 ticket is eligible for each draw. Tickets are available at each CapitalCare centre and at Corporate Services. New events this spring include three Tantalizing restaurant experiences. Local businesses have partnered with the Foundation to offer culinary experiences for you to enjoy while supporting the campaign. For a complete list of events and activities related to the campaign, please visit the website at www.capitalcare.net

Grandview Food Services Aide Marita CapitalCare Foundation Board members Kelly McClung (le) and Jackie-Rae Bernadee DeSantis, Communications Manager, Delera was the first winner of $500 Greening (right) with cookbook author Jean Paré. CapitalCare Corporate Services Sobey’s gi card.

10 Architectural rendering of the new dining rooms at CapitalCare Lynnwood. Five dining rooms in the Roger Parker Pavilion will be renovated. Construction How Do I Contribute? begins in May on the 2nd, 3rd, and 4th floor north dining rooms. These should CapitalCare Foundation invites you to join with us in be completed by the end of June. Construction of the 2nd and 4th floor south enriching the lives of residents throughout its centres. dining rooms will start in July. Photo supplied by ACI Architecture Inc. Your donation today supports the Cooking Up Quality of Life campaign. I would like to make a nstruction geing underway at Lynnwood One time donation of $ ______OR

Monthly donation of $ ______Please provide your email address below for confirmation: ______

Please send my tax receipt to: (please print clearly)

Name: ______

Address: ______

City: ______

Province: ______Postal Code: ______

Payment enclosed: ¨ Cheque (payable to the CapitalCare Foundation) ¨ Cash ¨ Credit Card (complete information below)

¨ VISA ¨ MasterCard ¨ AMEX

Card # ______

Expiry Date ______/ ______

Signature ______

CapitalCare Foundation 6th floor, 10909 Jasper Avenue NW Edmonton AB T5J 3M9 Ph: 780.448.2413

Charitable Registration Number: 13874 8835 RR0001

11 Upcoming Events

March 14th A Taste of the Mediterranean Parkallen Restaurant

April 1st Easter High Tea CapitalCare Lynnwood Garden

May 5th Lobster Fest Strathcona County Community Centre

May 6th Art From the Heart Sawridge Hotel Zumba for fitness and fundraising: Staff of 2 Lynnwood Pavilion, CapitalCare Lynnwood, are holding Zumba classes to raise funds to renovate their May 23rd Wine Tasting Crestwood Fine Wines nursing station. From two sessions held Nov. 17 and Jan 30. they have raised $3,475. More sessions coming soon. For more info contact Sherry Kang, Care Manager, 780.341.2323 or email [email protected] June 4th Gilead Charity Golf Classic The Links, Spruce Grove

August 25th Run for the Brave Edmonton Garrison

For information/ tickets on any of the above events please contact 780-448-2413.

12 Dick Harper is one of 60 residents of CapitalCare Lynnwood to get an auto- graph from Edmonton Oilers’ defencemen Cam Barker (le) & Ryan Whitney (right) during the Edmonton Oilers visits on December 21, 2011. Photo below: Meanwhile, 80 residents and clients of CapitalCare Dickinsfield, including Donald Cacuk (le), met with Edmonton Oilers goalie Devan Dubnyk (photo not available) and defenceman Theo Peckham (right) on the same day.

The ladies of McConnell Place West took a bus trip Dec.21 to callidas, a clothing boutique co-owned by Lida Lahola, the daughter of resident Katherine Lahola. The day began with coffee and a tasty seven-layer cake prepared by Ruth, one of the sales associates. The ladies enjoyed trying on clothes and modeling them for each other. Each were gied a beautiful beaded hanger to take home to enjoy. The ladies of MPW wish to thank their wonderful bus driver, Bob Metcalfe, who made the visit possible.

JOIN US! Saturday, August 25

10k Run, 5k and 1k Walk A fun family event with tanks, fire trucks, a pancake breakfast and more.

New for 2012 x Free registration when you raise more than $150 in pledges x Discount for those over 75 years x New route

Register online at www.runningroom.com or for information call 780-448-2413

Welcome… … to all new residents, families, staff, volunteers and donors who have joined CapitalCare since the last issue of the People and Champions in the Community: Edmonton Eskimo running back Calvin McCarty dropped in to CapitalCare CHOICE Dickinsfield January 31 where he received Progress newsleer. a warm welcome from clients Helen Byers, Maida Doherty, Olga Betey, Editha Santiago and Eleanor Astle.

13 The CapitalCare Norwood Auxiliary (seated, from right to le): Lois Boal, Anky VanDieken, Bob Johnston and Jaye Biglow. (standing le to right) Harry Maies, Ina Maies, Lynn Hartel, Edith Clarke, Mary Dugas, Mable Skoreyko, Gerry Hartel, Sophie Steinback, Katalin Somodi, Myrtle Marchall, Andy Sabo, Sandy Brolly, May Carline, Bey Cameron, Elsie Feig, Gertie Sabo, Sheila Mackay.

Norwood gives thanks, bids farewell to Auxiliary for a legacy of goodwill

LASTFALLCAPITALCARENORWOODmarked the end of an era with a farewell “The compassion and dedication of the Norwood Auxiliary will always remain in tea to the Norwood Auxiliary which now has sadly disbanded aer nearly 50 years our hearts forever,” Reynolds said. “To each of you, your efforts are seen, and will of volunteerism and fundraising. remain to be seen throughout our centre in so many different ways – your efforts The Norwood Auxiliary was formed in 1963 when CapitalCare (then known as will not be forgoen.” Hospital District #24) had begun operation and was making plans to build its first Bey Cameron, an Auxiliary member for 42 years, said her memories include the centre — the Norwood Auxiliary Hospital, now Norwood North, home of the Brain many outings for lunch, hockey games and barbecues, but especially the parties. Injury Unit, Transition Unit and Long-Term Care. “Parties were always popular because there was home-made food tied to the The Auxiliary started with 12 ladies who identified themselves by their now- monthly themes,” said Cameron, who recalled the Klondike Days parties when famous yellow smocks, which they purchased at their own expense. They existed to everybody dressed up. provide “the lile extras” to make daily life more enjoyable for residents. Past president Sheila McKay said geing to know the residents and their stories In the early days, activities consisted of making greeting cards for special was the best part of her experience. occasions, sewing and baking. They held teas, fashion shows, annual bazaars and Although the formal Auxiliary is now part of the past, some members continue raffles to raise funds to support these activities. to volunteer at the centre and the tuck shop, which is now operated through In 1973, when the Dr. Angus McGugan Nursing Home (now the Angus McGugan Volunteer Services. The fundraising component is now a part of regular operations Pavilion) opened, the Norwood Auxiliary increased their responsibilities to include for the CapitalCare Foundation, which strives to keep the spirit of the Auxiliary assisting in the clinics, portering, typing and working in the beauty parlour. Their alive by finding support and funding for the beerment of the lives of the fundraising activities also increased. residents. In 1977, the Auxiliary took “The Norwood Auxiliary has le a legacy of volunteerism and goodwill,” said over operations of the tuck Sherry Schaefer, Director of Fundraising and Donor Relations for the CapitalCare shop with proceeds going Foundation. “They instituted a vision of caring and celebrating life at the centre.” towards the purchase of Auxiliaries continue to operate at three of CapitalCare’s oldest centres — equipment or building Lynnwood, Grandview and Dickinsfield. projects not funded through the centre’s budget. Bernadee DeSantis, Communications Manager, Since 1991, the Auxiliary CapitalCare Corporate Services has donated over $138,000 to the CapitalCare Foundation for the opening of the solarium, the purchase of pianos, televisions, weight scales, dishwashers, artwork, computers, therapeutic tubs, a resident bus, and most Interested in joining an auxiliary or volunteering? recently, a bladder scanner Contact the coordinator of volunteer services at the following centres: and electric stretcher. CapitalCare Dickinsfield – Angela Benne – 780.371.6553 At the farewell tea October 6, Norwood CapitalCare Grandview – Dee Rea – 780.496.7104 Administrator Penny CapitalCare Kipnes Centre for Veterans – Deborah Melanson – 780.442.5720 Reynolds thanked the CapitalCare Lynnwood– Leanna van der Wekken – 780.341.2358 Auxiliary for their hard work, passion and endless efforts CapitalCare Norwood – Pam McLean – 780.496.3252 to improve the quality of life CapitalCare Strathcona – Evangeline Quigley – 780.417.4329 of residents. or email [email protected]

Gertie Sabo (le) cuts the cake with Administrator Penny Reynolds.

14 We are very grateful to the following

Donors for their contributions to the needs of CapitalCare residents and clients from October 1 to December 31, 2011.

715275 Alberta Ltd. Barton, Allison CapitalCare Lynnwood - Staff Dhieu, Garang Abenojar, Charity Batdorf, Brad Batdorf, Linda CapitalCare Lynnwood Auxiliary Dick, Yvee Accutech Rentals Ltd. Bedry, Shirley A. Card, William T. Card, Dorothy E. Dietz, Brenda ACI Architecture Inc. Beer, Andrea Carrier, Margaret Dobing, Fred Dobing, Norah Adamson, Silvia Beilfuss, Vanessa Carson, Theresa Dobslaw, Sophie Afexa Life Sciences Inc. Belanger, Sherry Casavant, Laureen Dodge, Donna Agrium Belke, Aileen Case, Phyllis Donohue, Bunny Airborne Social Club Bell, Mary Chahley, Valerie Dorsey, Richard Dorsey, Sharon Airgas Canada Bell, W. Alan Chalifoux, Jacqueline E. Doucee, Sharon Akers, Maryann Benne, Elaine Chauvet, Guy Douglas, Marie Alberta Continuing Care Association Bentley, Bruce Bentley, Carol Chauvet, Louis Chauvet, Maureen Drake, Denise Drake, Warren Albright, Maxine Berger, Chris Chesworth, Michael Drewniak, Selma Alexander, Wesley Bertles, Frances Chopko, Harold Chopko, Mary Drisner, Francine Alfonsi, Lorraine Beset, Karen Christensen, J. Phil Duebel, Thorsten Alford, Bernice Birrell, Margaret Christenson, John Christenson, Irene Duff, Richard Duff, Donna Allenby, Robert Allenby, Ruth Birss, Enid Chrzanowski, Zbigniew Dr. Duffus, Sylvia J. Chrzanowski, Marguerite Allwest Commercial Furnishings Black, Mary Duncan, Grant Duncan, Irene Chudek, Perry Chudek, Heather Al-Terra Engineering Ltd. Blakley, Bes Duncan, J.H. Duncan, Herta Clark, Caroline Anderson, Elizabeth Boecher, Albert Durocher, Roger Clarke, Edith May Andrea Mondor Management Bolton, Margot Dushenski, Latimer A. Dr. Dushenski, Consulting Ltd. Clarke, Howard Thom, Mavis Greta Bosch, Pauline Andrews, Eileen Clarkson, James Dyer, Bill Bosse, Teresa Andrews, Terri Clayton, Richard C. Dynalife dx Boston Pizza Armor Machines & Manufacturing Ltd. Cleiren, Allan Cleiren, Nancy E.J. Cahill Professional Corporation Boutin, Janice Armstrong, Kim Cockwill, Dennis Cockwill, June Eastman, Lillian D. Boyle, Florence Ashmore, Tracy Coene, Rene Coene, Connie Edge Production Supplies Ltd. Bracke, Debbie Ashokan, Lolita Comin, Larry Edmonton Coin Vending Ltd. Brady, Margaret Associated Communications Inc. Commandeur, Teresa Edmonton Millwoods Lions Club Bragado, Cristy Asuncion, Emil Cornelius, John Edmonton Service Baalion Breton, Louis Breton, Vivian ATCO Gas (EPIC) Cornely, Mary Edwardes, Eileen Brewka, Sharon Austrial, Elizabeth County Clothes-Line Foundation EECOL Electric Corp. Brigley, Maxean Ayoe, Janice County of Paintearth No. 18 Ehnes, Martha Brooker, Elmer Dr. Brooker, Marion B.G.E. Service & Supply Ltd. Couture, Elizabeth Eklund, Doreen Brooks, Cindy Baas, Catharina Cox, Mona M. Eldon & Anne Foote Fund Brooks, Cliff Babiuk, Kendra Craig, Richard Craig, Kim Eliasson, Glen Eliasson, Audrey Brosinsky, Charla Babuik, Nora Craig, William Elizabeth A. Vetsch Professional Brososky, Bradley Raman, Roxanne Corporation Bachinsky, Jean A. Crawford, Doris K. Crawford, Reg Brown, Marjorie Ellio, Robert Ellio, Debbie Badach, Debra Cresine, Barry Brown, Michael Ellis, Roberta Bader, Audrey Creusot, Jean Brownlee, Karen Emerson, Cathy Bailey, Abigail Cunningham, Theresa Bryan, Dennis Bryan, Anne Encana Corporation Baker, Elizabeth Cust, Melvin Cust, Dorothy Brzezowski, Walter Ennis, Geraldine Banez, Ronaldo Danchuk, Yvonne Buczynski, Doreen Erker, Doreen Banham, Dave Banham, Shelley Darbyson, Bey Burnstad Consulting Ltd. Evanochko, Christene Banham, Faye Darcovich, Isabelle Bye, Emma H. Ewers, Robert Baptista, Maria Davies, Deddeh Campbell, Garith Fallows, Anne Barber, Helen T. Davis, Bernard A. Davis, Doris C. Capital Estate Planning Corporation Fargey, James Fargey, Joan Barby, E.L. Barby, Helen Davis, Katie CapitalCare Dickinsfield - Staff Farrell, Maria Barg, Philip Barg, Shirley Deciccio, Victor Deciccio, Martha CapitalCare Dickinsfield Auxiliary Fast, Hank Fast, Barbara Barker, Dwight Delisle, Denis G. the Estate of CapitalCare Grandview - Staff Fedun, Mary Baronasky, Elaine Desrochers, Louis A. Desrochers, CapitalCare Grandview Auxiliary Marcelle U. Ferguson, Bey Barrhaven Public School Association

15 Donors

Ferguson, Edna M. Greenwood, Marilyn Hodgson, Gordon Jones, Alice Ferguson, Mavis Greer, James Greer, Diana Hoffmann, Ilse Jones, Elaine Fergusson, Chester Fergusson, Joyce Gregg, Roy Hogan, Sabine Jones, Terri Fergusson, Jean Gregor, Jason Hohol, Albert Dr. Jones, Verne C. Ferrier, Douglas Ferrier, Frances Gregory, Lillian Holgate, Audrey F. Kabedi, Astride Field, Lois A. Gristwood, Gerald Holgate, Ronald O. Holgate, Lavon Kalyn, Mary Fiorino, Michael Dr. Grynoch, Roberta Holland, Andrew Holland, Jean Kaminsky, Blaine Fisher, Brian Gulinosky, Josephine Hollick, Henry W. Hollick, Shirley M. Kang, Shamsher Fle, Lorna Gunther, Bey Holloway, Ted Kantyluk, Ernie Kantyluk, Ruth Flynn, Maureen Guzzo, Mario Holowaychuk, John Holowaychuk, Kapitaniuk, Dale Jean Foley, Doris Habarugira, Asterie Kapitaniuk, Jane Holubowich, F. Holubowich, G. Ford, Harvey Haber, Larry Kassian, George Kassian, Helen Horley, Edith Forge, Nigel Forge, Anne Hajar, Abe Kato, Christopher Hough, Peter Hough, Sherie Forsyth, Maureen Hamaluk, Gertie Kawawada, Aiko Howard, Wendy Forsyth, Philomena Hamdon, Juska K-Bro Linen Systems Inc. Howey, Rita Frances, Lynne Hamilton, Mary G. Keller, Andy Hruba, Don Frank, James Hamm, James Kelley, Inez Huang, Mei Xiu Frank, Rita Hammond, Linda Kembry, Joyce E. Hughes, Bill Hughes, Charloe Fraser, Joe A. Hammoud, Noha Hammoud, Youssef Kendall, Arthur Kendall, Burtine Hughes, Neil Huges, Billie J. Frederick, Debra Hansen, Audrey Kennedy, Reta I. Huising, Katherine Fredericks, John G. Fredericks, Haracsi, Lori Kennedy, Richard Kennedy, Theresa Beatrice Humeniuk, Jennie Haracsi, Margarita Kennedy, Roberta Freeman, Elwyn Hunchak, Walter Hunchak, Sophie Harbour, Audrey M. Kirkpatrick, Shirley Freeman, Esther Hunsley, Gary F. Hunsley, Judy K. Harder, Clem Harder, Joan Klapstein, Gary Klapstein, Barbara French, Alice Hunter, Harry Harkins, James Harkins, Cathy Klassen, Olive Fuhr, Jeanee Hunter, Susan Harold Nikolaj Professional Klotz, Hazel Funk, Bernie Corporation Husereau, Leon Husereau, Lisee Knights of Columbus St. Christopher Fushtey, Mary Harris, Ula Dr. Hutson, Ken Council #4788 Gamber, Stella Harrison, Laura D. Iandolo, Gino Knobloch, Edgar Gauf, Eileen M. Hart, Grace Ikic, Hedy Knull, Edna Gauthier, Helen Harvey, Brenda Iorio, Lucia Kolewaski, Bernie Kolewaski, Bey Gendemann, William Gendemann, Harvey, Fred Iskiw, Alice Korbisser, Anton Korbisser, Jeanne Irene Harysh, Peter Ives, Liane Korrall, Wendy Gibbs, Raymond Gibbs, Shirley Hashim, Saraad Jackson, Edward Jackson, Winnie Kowalski, Mickey Giebelhaus, Reuben Giebelhaus, Elsie Hawkins, Doris Jackson, Roger Kowal-Zuk, Eve Gignac, Margaret Hawn, Laurie Jamieson, James Koyich, Mike Glancey, Mary Hayes, Garry Janes, Niko Kra, Kenneth Kra, Anne Glasser, Patricia Hayes, John Hayes, Lucy Jaycock, H. William Kra, Mellissa Glenrose Rehabilitation Hospital Hays, Roy Hays, Rowena Jen-Col Construction Ltd. Krzanstek, Evelyn Foundation Hayward, Chris Hayward, Donna Job’s Daughters Alberta Alumni KSJ Engineering Ltd. Godwaldt, Joseph Godwaldt, Shirley Association Hearne, Patrick Hearne, Elsie A. Kubota Canada Ltd. Gollner, Bernhard John & Barbara Poole Family Fund Heaton, Ann Kuebel, Peter Kuebel, Laura Gonzales, Marilou John, Linda John, Roy Hecker, James Kumish, E.J. Kumish, L. Gooz, Eva Johnson, Barbara Henderson, Eileen Kuncewicz, Malgorzata Gooz, Ken Johnson, Gerald Johnson, Lillian Henderson, Gertraud Lachman, Walter Lachman, Kay Gora, Joanne Johnson, Marge Hendrix Equipment Lahola, Lida Gosior, John Gosior, Janet Johnson, Mary A. Herchuk, Myrtle Lamarche, Ivan Lamarche, Cecile Gourlie, Elizabeth Johnson, Nancy Hewi, Barbara Lambert, Georgee Graham, Douglas Johnston, Jean Hislop, Edith Lane, Christopher McDougall, Karen Graham, Garnet Graham, Sharon Johnston, Robert Hlady, Peter Lang, Benjamin Grant, Elaine Jomha, Nadr Dr. Ho, Jeanne Langevin, Leopold Langevin, Greenwood, Elaine Josephine 16 Donors

Larsen, Ingrid Martin, Myrne Mundy, Laura Pawlick, Elizabeth Lastwika, Joan Martyn, Victoria Murphy, Mary Anne Peckford, Bernard Latham, Cheryl Matheson, Lynne Murray, Eugene Murray, Audrey Peckford, David Lednicka, Agnesa Mayne, William Mayne, Sharon Murray, Helen Peers, Wendy Legaarden, Chester Mayson, Adeline Murray, Kenneth the Estate of Pegg, Arlene Leipnitz, Dean Leipnitz, Madeleine McArdle, James Murray, Linda Pendlebury, Verna I. Leirdal, Jenny McCallum, Richard McCallum, Lorna Murrie, Shirley Petersen, Irene Lemmon, Jane McCann, Vernal McCann, Carolyn Mustard, William Petersen, Jens Petersen, Mary Lepinay, Anne McCardle, Carol Mutuku, Marriee Pei, Ron Pei, Pat Letourneau, Fernande McCardle, Monique Mykitiuk, Olga Phillips, George Phillips, Adrienne Levasseur, Anne McClung, Kelly Nahulak, Steve Picard, Ellen Levin, Valda McClung, Ronald McClung, Constance Napora, Nancy Pich, John A. Lewis, Della McColl, Sharon L. Nayar, Unni K. Pickle, Laine Pickle, Donna Lewis, Evelyn McConaghy, Thomas McConaghy, Nazarchuk, Walter L. Pineda, Emerenciano June Lewis, Sandra Nehring, Darlene Pineo, Juliana McDonald, Patricia Liang, Henry Nelson, Glen Nelson, Millie Pioneer Chapter #135 McGillivray, Ena Lindberg, Elsie Neleton, Jo Ann Plares, Bernadine McGowan, Rodney McGowan, Marlene Loar, Wendy Neuman, Alisa Podloski, Elizabeth McGrath, Victoria Loken, Dave Neumann, Iris M. Bunzenmeyer, Terry Poeter, Gordon Poeter, Lynn McHugh, Ruth Londonderry Community League Neumann, Nancy Poeter, Vernon McInerney, Anne Lord, Chris Dr. Lord, Cecilie Nicholls Smith, Cindy Poirier, Irene McKill, Dave Lovig, Grant Lovig, Frieda Nimeck, Evelyn Polanski, Frank Polanski, Elsie McKinstry, James F. Lucas, Gerald A. Lucas, Peggy Nishikaze, Kimberly Pollard, Patricia McLellan, H. Glen McLellan, Claudia Lumague, Julieta Noga, Jerry Noga, Stephanie Poon, Eddy McMullen, Maria Lutness, Vernon Nowicki, Edward Porteous, Kenneth Porteous, Helen Mead-Leshenko, Lois Luxor Pacific Obrok, Irene Porter, Gloria M. Shelley, Doreen Meagher, Colleen Lynch, David Lynch, Joan Odjewski, Mieczyslaw Prestash, Robert Medeiros, Bey Lysechko, Tara Ogston, Carol Pricke, Richelle Melanson, Deborah Mabbu, Katie O’Hara, Michael Pritchard, Roy Meloche, Marie Macaulay, James Macaulay, Patricia Oilund, Carl Prodahl, Randy Prodahl, Marilyn Merrick, Ruth MacGillivray, Joan Olivieri, Tony Prokopiw, Maria Merrifield, Bey Machan, Kenneth Machan, Shirley Olsen, Catherine Proudfoot, Reina Middleton, Colleen MacKenzie, Cecil MacKenzie, Phyllis Olumide, Bamitale Prudun, Florence Miller, Ian MacKinnon, Donald Oman, Joyce Prusak, William Prusak, Noela Miller, Richard Mackowestzky, Rose Ondrack, Esther Purdon, Lawrence A. Purdon, Judith G. Mogg, Dulcie MacNichol, Vance Onysyk, Gladys Quigley, Evangeline Monahan, James Madsen, Mary Madsen, Julius Opalinski, Michael Racich, Candace Mong, Jessie Madu, Margaret Osadiuk, Debra Raer, Charlie Moon, Royden Magill, Valerie Ostapiuk, Joan E. Rankin, Tara Moorhouse, John Moorhouse, Mair, Alma Osypchuk, Walter Osypchuk, Grace Rea, Dee Catherine Majeau, Edward Majeau, Sheila Oo, Fred Oo, Helen Realiza, Jose Ramon Moquin, Daniel Dr. Malin, Lois Over 60 Club Reddington, Doris Morris, Norman Maltais, Beatrice Pain, Marlene Rees, Stella Morrison, Bey Mann, Denise Pare, Jean Regiment Veterans Motorcycle Club Morrison, Doug Mantello, Mike Mantello, Melinda Parfeniuk, Alice Reierson, Lawrence Reierson, Miriam Morrison, John Maple Leaf Rebekah Lodge #2 Parker, Joan Revers, Jacobus Revers, Petronella Morrissey, Agnes L. Marianchuk, Mary Pask, Olga Reynolds, Neal Reynolds, Penny Morrissey, James Markham, Brent Markham, Diane Paterson, Jeanee Richard, Ida Mortensen, Aage Marsden, Lillian Patry, Georgee Richards, Martin Richards, Sarah Morton, Vera Marsh, Hannah Paulgaard, Olea Rickenberg, Natalie Moet, Kelly Marshall, George Marshall, Neie Pawl, Lois Ritchie, Dorothy

17 Donors

Ropert, Joseph Ropert, Mary Lou Simpson, Claudia The Writers Foundation of Strathcona Wanagas, Ewald Wanagas, Zelma County Rotella, Joseph Rotella, Susan Sinclair, George Sinclair, Elma Wankiewicz, Patricia Thenu, Elizabeth Rouse, Doreen W. Sinclair, Grant Warawa, Eleanor Thomlinson, K. Ed Royal Canadian Legion Bashaw Sintenis, Ingo Ward, Jim Ward, Linnea Branch #38 Thomlinson, William Thomlinson, Sivc-Ditkov, Pava Ward, Michelle Melanie Royal Canadian Legion Fort Slemko, M. Yvonne Ward, R. J. Ward, I.D. Saskatchewan Branch #27 Thomson, Brian Thomson, Josephine Smallwood, Anna Ware, Jean Royal Canadian Legion Fort Thuillier, Erma Saskatchewan Branch #27 LA Smith, Audrey Warnock, Kenneth Warnock, Blanch Thurston, Gerry Royal Canadian Legion Gibbons Smith, David A. Smith, Mary L. Warnock, Mary Timm, Max Branch #226 Smith, Edwin Smith, Gwen Warren, Gerry E. Warren, R. Edna Tipler, Fay Royal Canadian Legion Gibbons Smith, Gwendolyn Wa, Joseph Branch #226 LA Tong, Bernard Tong, Nancy Smith, Russell Way, Jean Royal Canadian Legion Toporiwski, Carol Branch #175 LA Snow, Marilyn Wedman, Arnold Wedman, Anita Torres, Aila Royal Canadian Legion Strathcona Snow, Patricia Wells, Brent Troughton, Sandra Branch #150 LA Sobkow, Catherine West, Bruce Turner, Jim Turner, Elizabeth Rugg, Terry Speirs, John Weyts, Bey Tweddle, Jim Giering, Karen Russell Food Equipment Squires, Patricia White, Brian Tweddle, John Tweddle, Elizabeth Russell, Gerry St. Joseph’s College White, Lorene Twiey, Leslie Ryder, Lily Starko, Al Dr. Starko, Sophie Wickens, Donald Twyman, Joseph A. Sadee, Joe F. Sadee, Sherran Starrie, Darrell Wiens, Hilma Tymchuk, Eddie Sadownyk, Ken Sadownyk, Janice Stasuk, Rose Wiludda, Kathleen Tymens, Gail Salamandick, Josephine Stelter, Iris Winton, Cecilia Winton, Paul UFA Co-operative Limited Saley, Olga Stephenson, Brice Stephenson, Lorna Woldemichael, Azeb Ulan, Raymond Dr. Ulan, Darlene Samia, Maria Sterling Elevators Services Corporation Wolowyk, Norma Ungarian, Adam Sanderson, Laura Stevens, Stanley Stevens, Stephany Woodhead, Sheena Vail, Kelly Sappers Club Stevens, Terrence Stevens, Karen Woodhead, Una Van Dieken, Anky Sarjas, Joe Stewart, Jackie Woodhead-Lyons, Sandra Van Ginhoven, Elizabeth Savard, Clairanne Stock, Laurie Woychuk, John Woychuk, Uris Vandermeer, Ann Sawka, Anne Stoutjesdyk, Robert Sco, Dorothy Wray, Lillian Vanterpool, Alan Dr. Vanterpool, Joan Scarpelli, Anna Strain, Kathleen Wrona, Stanislaw Wrona, Janina Varvis, Vivian Scarpelli, Mario Scarpelli, Gina Strathcona County Wu, Zheng Vaydik, Catherine Schaefer, Sherry Schaefer, David Strickler, Karl Strickler, Priska Wynnyk, Joan Voogd, Frieda Schafers, George Strytveen, Helena Yamada, Tatsuo Yamada, Sakaye Wagner, Val Scheelar, Mariee Strzelecki, Marie-Christine Yanda, Grace Wahl, W. Wahl, Marilyn Schneider, John Sturges, Jean Yaniw, Nancy Wahlstrom, Allan H. Wahlstrom, Gwen Schultz, Dale Schultz, Dorothea Sturges, Nancy Yau, Wan Sin Wai, Wayne Sco, Eleanor Sumner, John Owen, Catrin Young, Graeme T. Young, Ann Wallace, Richard Wallace, Joyce Sco, Jacqueline Sun Life Financial Young, John R. Walline, Barb Seguin, Michael Sunshine Fund Younie, David Seto, Helen Suwa, Bey Shelenko, Vera Tanti, Elizabeth Shenher, Paul Shenher, Maureen Tatarchuk, W. E. Tatarchuk, J. Arlene Shepherd’s Care Foundation Taylor, Bill Please contact us with any changes to your name Sheppard, Ruth or changes to your mailing address by: Taylor, Laurell Shimenosky, Iven Shimenosky, TD Commercial Banking Josephine Teleske, Kathy Shoppers Home Health Care Temp-Rite Refrigeration Sidhu, Ramanpreet 6th Floor, 10909 Jasper Avenue Terry, Cyril Terry, Sheila Edmonton, AB T5J 3M9 Siefried, Emila Tessman, E. Ruth Tel. 780.448.2413 Silver, Judith Fax 780.496.7148 The Book Fair Company Simoneau, Yolande [email protected] The Ward Family

18 Donors

Donations received

In Celebration and Memory from October 1 to December 31, 2011

Zabiuk, Marguerite Zaboroski, Stan Linda Barker James Kilgannon Basilio Pasieko Zemp, Walter Zemp, Yolande Ram Bhargava Sandra LaCasse Viola Peterson Ziegler, Lynn Darlene Brooke Iris Lauman Peter Prokopiw Ziegler-Bradley, Margaret Eileen Chauvert James Lewis Jack Rankin Zielasko, Diana Maria Chernetski Christine Lobb Dennis Rees Zimmer, Marjorie Jean Coull Hugh MacKay Lucia Roy Zinyk, D. A. Dorothy Feldman Maria Mantello Joanna Schmidt Zohner, Ralph Zohner, Glenda Cheryl Graham Esther Matcham Darren Seguin Zomer, Eve Santa Guzzo John Merrifield Joe Stannard Iris Lauman in 2008 celebrating Zukowski, Robert Zukowksi, Olga Dale Hannigan Denise Merta Isabella Stephen 30 years of employment with William Heyland Doug Mitchell Jack Sturges CapitalCare. Upon retirement, Iris joined the CapitalCare Gertrude Holmgren John Morrison Ruth Thomlinson Lynnwood Auxiliary. She passed Merle Johnston Joyce Mustard Rose Zaboroski away October 22, 2011.

Staff and residents pause to remember the people who touched their lives

“We are connected one to another and on a shared journey – part of which has been this place. In our daily interactions with one another, we leave our imprint whether we realize it or not. Everyone is important. Whether someone has been with us one day or many years, their personality has influenced those around them, and each has been a unique gi to the community.”

THEDEATHOFARESIDENT is a regular occurrence across CapitalCare’s continuing care centres, but staff have created a way to ensure that no passing goes unnoticed. In addition to centre-wide celebrations of life that are regularly scheduled and involve family and friends, some centres hold informal gatherings on the unit to Chaplain Keirra Maher and residents of CapitalCare Kipnes Centre for Veterans light a candle to give opportunity for residents and staff to say goodbye to persons who were a remember the passing of a resident. part of their daily lives. At the CapitalCare Kipnes Centre for Veterans, staff hold a candle ritual aer the passing of every resident. A candle is placed at the table where the resident sat, and residents and staff pause to share their grief and honour the life that has passed. “Unit remembrance gatherings provide a safe place for residents and staff to “When we began the candle rituals at Kipnes, nearly four years ago, it was grieve and mourn their loss, and to remind us that although the residents are in response to the fears expressed by residents that their passing would go no longer with us in the present, they have been transitioned to our hearts and unnoticed,” says Chaplain Keirra Maher. memories and will not be forgoen.” “Today they continue to provide a constant message for our staff, residents and Staff have said of the gatherings that they “remind me that I am human and family that no life goes unappreciated, no person forgoen, no passing unnoticed. they strengthen my faith,” “residents become our family and we share in our Everyone maers and maers enough for us to take the time to remember and say loss one with another, “ and “working here isn’t just about a job, it’s about being ‘Go in Peace.’” connected to people.” “I look forward to the times we remember people,” says Jack, a resident. “It means that when my time comes you will do that for me and it helps me feel Keirra Maher, Chaplain, CapitalCare Kipnes Centre for Veterans beer.” and CapitalCare Dickinsfield began holding unit remembrance gatherings last year. Rev. Dennis Walker, Coordinator of Spiritual Care Services, CapitalCare Dickinsfield A candle is lit to represent a life lived, then the candle is blown out signifying the passing of the resident being honored. A prepared reading is shared with those in Help us go green. Please contact us to subscribe to aendance. The following is an excerpt from the reading: the p&p newsleer online: “We are connected one to another and on a shared journey – part of which has been this place. In our daily interactions with one another, we leave our imprint whether we realize it or not. Everyone is important. Whether someone has been with us one day or many years, their personality has influenced those around them, and each has been a unique gi to the community.” 6th Floor, 10909 Jasper Avenue At each remembrance gathering, there is a genuine appreciation for the Edmonton, AB T5J 3M9 opportunity to tell a story about how that person touched their personal life. Why? “Because life is sacred, and it is only fiing that we provide and give opportunity Tel. 780.448.2413 to our residents and staff to pay tribute to those with whom they have developed Fax 780.496.7148 a relationship,” says Rev. Dennis Walker, Coordinator of Spiritual Care Services at [email protected] Dickinsfield.

19 2012 Valentine’s Gala

ITMAYHAVEBEEN the splendour of siing amongst cherry blossoms watching scenes from the opera The Mikado that moved 850 guests to give $56,000 more to this year’s Valentine’s Gala. Or it may have been the words of an elderly man videotaped during a performance by the Edmonton Opera Chorus at CapitalCare Lynnwood, who said music and the performing arts “makes us tap our toes, it makes us want to dance, it makes us want to live!” Most likely, it was the coming together of health care and the arts, and the recognition of the value that both play in giving people quality of life, that made the 2012 Valentine’s Gala such a success. This is the second year that the CapitalCare Foundation and Edmonton Opera have partnered with the Kipnes Foundation to present the premier event at the Shaw Conference Centre. Guests paid $500 each to aend the lavish fundraiser, which included the opportunity to mingle with Edmonton’s business, political and military leaders, as well as the opportunity to win a necklace valued at $10,000. Photo above: CapitalCare CEO Iris Neumann addresses 850 guests under a canopy of cherry But this year, hosts Dr. Dianne and Irving Kipnes placed envelopes at each blossoms designed by Edmonton Opera technical director Clayton Rodney. table and pledged to match donations dollar for dollar so that each charity Photo below at le: Japanese inspired centerpieces designed by Tulane Rollingher. would benefit equally from the giving hearts of Edmontonians. Dianne and Irv began hosting the Valentine’s Gala as a way to fundraise Photo below centre: Iris Neumann asks aendees to think about long-term care as a place where for the building of CapitalCare’s newest centre, the Dianne and Irving Kipnes people live life as fully as possible. Centre for Veterans. CapitalCare’s share of this year’s proceeds will go towards Cooking Up Quality of Life, a $4-million campaign to renovate dining Photo below at right: Edmonton Opera Chorus performs a scene from The Mikado. room at three of CapitalCare’s oldest centres. Many thanks to the planning commiee for all their hard work, and especially to Dianne and Irving Kipnes for providing a vision of philanthropy for two of their favorite charities. The video, “Hearts, Minds and Music,” can be viewed at hp://youtu.be/BW7RYxHrdv4.

Sherry Schaefer, Director of Fundraising and Donor Relations, CapitalCare Foundation

Some of the dignitaries at the Gala: (L-R) Alberta Premier Allison Redford, Lt.-Gov., Colonel Cooking Up Quality of Life Campaign Chair Dr. Fred Oo and his valentine Helen Oo. (Retired) Donald S. Ethell and Her Honour Linda Ethell, Dr. Dianne Kipnes

20