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Course Report Social Media and Icts for Improved Governance: E Gov for Parliamentarians

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Course Report Social Media and Icts for Improved Governance: E Gov for Parliamentarians Course report Social media and ICTs for improved governance: E gov for Parliamentarians 22-23 June 2016 Yangon Regional Parliament Myanmar This work was carried out with the aid of a grant from the International Development Research Centre, Canada and the Department for International Development, UK LIRNEasia organized a 2-day training course on social media and ICTs for e- governance for the members of the Yangon Regional Parliament. The training took place on 22 and 23 July 2016 within the Yangon Regional Parliament premises. Over 80 Parliamentarians attended the course on each day. The Deputy Speaker of the Yangon Regional Parliament conducted a welcome address on the first day of training, after which the sessions began. Rohan Samarajiva spoke of the significance of ICTs for regional legislature, speaking of the functions within the jurisdiction of the Regional Parliament. He then briefly explained how e-government could be used to improve the delivery of services. Helani Galpaya then spoke of the findings of LIRNEasia’s 2015 nationally representative survey on ICT needs and information needs, drawing attention to the high penetration of mobile phones in the newly liberalized telecommunications sector. Rohan Samarajiva then picked up where he left off earlier, giving a more detailed talk on how e-government could be used to deliver services more effectively. He first drew attention to the New York Call Centre, which is used to respond to the queries of the citizens- simple voice calls were used for this. He also spoke of going beyond voice, in the form of web inquiries. The session on big data from call centers helping improve government service delivery drew particular interest from the audience. Rohan Samarajiva, on the second day of the course, spoke of the relationship between mobile use and impact on health, particularly on the incidence of cancer. Various studies were discussed, but the results drawn were similar. Data from time series and multi country studies showed that there was no evidence to believe mobile use did cause cancer. Pranesh Prakash covered four key areas- open standards, free/open source software, open data and cyber security- in a talk that was requested by the regional parliamentarians. Empirical evidence from a number of countries such as Brazil, Slovakia and the United Kingdom was used to highlight the relative merits and downfalls of various open government procedures. Htaike Htaike Aung and Yatanar Htun spoke of what could be doing using applications. They set the context of smartphone use using the 2015 survey on ICT use and information needs. Apps available for e-governance such as the Open Hluttaw and the Fix My Street Platform were discussed. Hackathons used to develop apps were also discussed. Helani Galpaya concluded the sessions by discussing how to measure progress on e-government activities, particularly using indices such as the UN e- government index. Agenda Table 1: Agenda Topic Resource person Day Significance of ICTs for a regional legislature Rohan Samarajiva 1 Stories from the field: What do Myanmar Helani Galpaya people do with ICTs? Improving government service delivery Rohan Samarajiva Day Does mobile use make us sick? Rohan Samarajiva 2 Open source and security issues Pranesh Prakash What can be done with apps? Htaike Htaike Aung Yatanar Htun How to measure progress? Helani Galpaya Participants Table 2: Participant List Name Township/affiliation Daw Khaing Mar Htay Thaketa Daw Kyaw Zin Oo Twantay Daw Kyi Pyar Kyuktada Daw Moe Moe Su Kyi Mayangone Daw Mya Hla San South Okkalapa Daw Nwe Nwe Win Hlaing Daw Phandoa Moe Mingaladon Daw Sanda Min Daw Thet Htar Nwe Win Kyuktada Daw Thet Thet Mu Kyuktada Daw Thidar Mg Yankin Daw Thit Thit Myint South Okkalapa Daw Yin Yin Myint Ahlone Daw Soe Pa Pa Hliang Pabedan Daw Thandar Aye Kawmhu Capt. Than Myint Myanmar Army Lin Ng Myint Deputy Speaker Lt. Cdr Aung Kyaw Lwin Myanmar Navy Lt. Cdr. Ye Htut Myanmar Navy Major Aung Myat Min Myanmar Army Major Aung Than Win Myanmar Army Major Nyein Chan Aung Myanmar Army Major Tin Tin Myanmar Army Major Tin Tun U Aung Myat Kyaw Bahan U Aung Myo U Aung Niang Htun Thanlyin U Aung Phone Kyaw San Oo Htantabin U Aung San Win Hmawbi U Han Soe U Hein Soe Dagon U Hla Htay Mingalartaungnyunt U Hla Thin U Hla Toe Kayan U Htay Maw Htantabin U Khin Maung Win Pazunduang U Khin Win Kyeemyindaing U Klin Kg Win U Kyaw Kyaw Maung Dagon Myothit (East) U Kyaw Min Han Latha U Kyaw Nanda Aung Kyeemyindaing U Kyaw Tun Lanmadaw U Ligaw Maung Dagon Myothit (East) U Maung Maung Than U Mg Mg Oo Thingangyun U Moe Myint South Okkalapa U Myat Min Thu Hlaingtharya U Myint Lwin North Okkalapa U Myo Swe Thongwa U Myo Then Dala U Nay Niang Oo Twantay U Nay Phone Latt U Nay Win Thongwa U Nyi Nyi Dagon Myothit (South) U San Kyaw Seikkan U Than Aung Hmawbi U Than Niang Oo Pabedan U Thant Lum Pazunduang U Thant Zin Dawbon U Thar Aung Insein U Thawda Aung U The Aung U Thein Myint Tamwe U Thein Naing Dagon Myothit (South) U Thein Sway Seikgyikanaungto U Thein Zaw Yankin U Thein Zaw Latt Kayan U Thet Tin Win Botahtaung U Thuang Htut Bahan U Tin Myint Dagon Myothit (East) U Tin Tun Naing Dagon Myothit (North) U Tin Win Cocokyun (Coco islands) U Tin Win Kamaryut U Tun Tun Win Thingangyun U Tun Yiu Dala U Wai Phyu Han Insein U Win Maing Hlaingtharya U Yan Aung Mingalartaungnyunt U Yan Aung Min Shwepyithar U Zaw Lwin North Okkalapa U Zaw Min Aung Kawmhu U Zaw Moe Lwin Kyuktada U Zaw Win Naing Latha U Nay Lin Aung Thanlyin U Oo Win Maung Hlaingtharya U Yan Shin Mayangone U Zin Min Htwe Seikkan Gender composition of participants 15 Male Female 72 Figure 1: Gender breakdown of participants Evaluations S1 Introduction: Signiicance of ICTs for a regional 3.9 legislature S2 Stories from the dield: What do Myanmar 3.8 people do with ICTs? S3 Improving government- service delivery 3.9 S4 Does mobile use make us sick? 4.2 S5 Open source and security issues 4.0 S6 What can be done apps? 4.1 S7 How to measure progress 4.0 0.0 1.0 2.0 3.0 4.0 5.0 Figure 2: Session ratings S1 Rohan Samarajiva 4.0 S2 Helani Galpaya 3.8 S3 Rohan Samarajiva 3.9 S4 Rohan Samarajiva 4.3 S5 Pranesh Prakash 4.1 S6 Htaike Htaike Aung 4.0 S6 Yatanar Htun 4.0 S7 Helani Galpaya 4.2 0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 Figure 3: Speaker ratings .
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