Request for Proposal for Emergency Response Services Njeevani Express
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REQUEST FOR PROPOSAL FOR EMERGENCY RESPONSE SERVICES (108 SANJEEVANI EXPRESS, BIKE AMBULANCES, BLOOD TRANSPORTATION BIKE) Director of Health Services Directorate Health Services Department of Health and Family Welfare Government of Chhattisgarh 3rd Floor, Indrāvati Bhawan Naya Raipur, Chhattisgarh R F P G o C G Page 1 REQUEST FOR PROPOSAL For EMERGENCY RESPONSE SERVICES (108 SANJEEVANI EXPRESS, BIKE AMBULANCES, BLOOD TRANSPORTATION BIKE) R F P G o C G Page 2 INDEX Table of Contents Notice Inviting Tender Part A1........................................................................................................ 6 Definitions./Glossary Part A2………………………………………………………………... .7 1. INSTRUCTIONS TO APPLICANTS Part–A3 ...............................................................................................9 1.1 Objectives of Proposal .......................................................................................................... 9 1.2 Important Dates .....................................................................................................................11 1.3 Qualification & Eligibility Criteria ..............................................................................…………..12 1.4 Calculation of Net worth ............................................................................……………14 1.5 Pre Bid Conference ............................................................................................................ 16 1.6 Evaluation Of Proposals ................................................................ 17 1.7 Evaluation Procedure............................................................................................................ 19 1.8 QCBS Method of Evaluation......................................................................................... 20 1.9 Acknowledgement by Applicant.......................................................................................... 21 1.10 Language............................................................................................................................. 21 1.11 Proposal Due Date .............................................................................................................. 21 1.12 Pre Bid Conference ............................................................................................................ 22 2. TERMS OF REFERENCE Part –A4....................................................................................................... 24 2.1 Profile & Objective of Project............................................................................................. 24 2.2 Expected outcomes of Project .................................................................................. 25 2.3 Procurement ..................................................................................................................... 26 2.4 Scope of Work ................................................................................................................... 26 2.5 Service Provider’s Responsibilities ...................................................................................... 27 2.6 Schedule of Implementation ................................................................................................ 29 2.7 Responsibilities of NHM/DoHFW,GoCG ....................................................................... 30 2.8 Manpower ......................................................................................................................... 31 2.9 Earnest Money Deposit (EMD) & Performance Security .................................................. 32 2.10 Financing of the Project:..................................................................................................... 32 2.11 Investment and Ownership: ................................................................................................ 32 2.12Performance Standards and Standard Operating Procedures........................................... 33 2.13 Monitoring and Evaluation ................................................................................................. 34 2.14 Force Majeure ..................................................................................................................... 34 2.15 Termination /Suspension of Agreement ............................................................................. 35 2.16 Modifications ...................................................................................................................... 36 2.17 Settlement of Dispute..........................................................................................................36 ii R F P G o C G Page 3 ANNEXURES..................................................................................................................41 ANNEXURE 1: Details of operation of 108 .......................................................................42 ANNEXURE 2: Details of Bike Ambulance ......................................................................43 ANNEXURE 3: Details Of Blood Transportation Bike ......................... ………………………………45 ANNEXURE 4: Format for Covering Letter ........... ………………………………………………..………….47 ANNEXURE- 5: POWER OF ATTORNEY ............................................................................. 48 ANNEXURE- 6: POWER OF ATTORNEY FOR LEAD MEMBER....................................... 49 ANNEXURE- 7: FORMAT FOR AFFIDAVIT ...................................................................... 50 ANNEXURE- 8: LETTER OF EXECLUSIVITY ................................................................... 51 ANNEXURE- 9: ANTI COLLUSION CERTIFICATE .......................................................... 52 ANNEXURE- 10: Check lists of the essentials desirable documents for technical bid……… 53 R F P G o C G Page 4 Disclaimer The information contained in this RFP document or subsequently provided to Applicant(s),Directorate of Health Services , is provided to Applicant(s) on the terms and conditions set out in this RFP document and any other terms and conditions subject to which such information is provided. This RFP is based on material and information available in public domain. This RFP document is not an agreement and is not an offer or invitation by the Department of Health and Family Welfare, (DoHFW), Government of Chhattisgarh to the prospective bidder(s). The purpose of this RFP document is to provide interested parties with information to assist the formulation of their Application and detailed Proposal. This RFP document does not purport to contain all the information each Applicant may require. This RFP document may not be appropriate for all persons, and it is not possible for the Department of health and family welfare, (DoHFW), their employees or advisors to consider the investment objectives, financial situation and particular needs of each party who reads or uses this RFP document. Certain applicants may have a better knowledge of the proposed Project than others. Each applicant should conduct its own investigations and analysis and should check the accuracy, reliability and completeness of the information in this RFP document and obtain independent advice from appropriate sources. This RFP document has been prepared in a good faith and neither Department of Health and Family Welfare, (DoHFW), or its employees or advisors make no representation or warranty, express or implied, and shall incur no liability under any law, statute, rules or regulations as to the accuracy, reliability or completeness of the RFP document even if any loss or damage is caused by any act or omission on their part. Department of Health and Family Welfare, ( DoHFW) may on its absolute discretion, but without being under any obligation to do so, update, amend or supplement the information in this RFP document. E-Procurement:- 1. Request for proposal for the “Emergency Response Services” popularly known as “108- Emergency Ambulance Service (Sanjeevani Express)” is invited through e-tender system for selection of bidders. 2. The selection of Bidders shall be carried out through e-procurement process. Proposal/Bids are to be submitted online in electronic format on website https://cgmsc.chips.gov.in as per RFP document. 3. All tender documents should essentially be signed digitally and submitted on https://cgmsc.chips.gov.in time as per checklist provided with the tender document. The checklist along with relevant page nos. should also be submitted with the tender. 4. Bidders who wish to participate in this RFP enquiry will have to register on http://eprocurement.chips.gov.in/ (bidders registered on http://eprocurement.chips.gov.in/ earlier, need not to be registered again). To participate in online tenders, Bidders will have to procure Digital Signature Certificate of Class-II as per requirement under Information Technology Act-2000 using which they can sign their electronic bids. Bidders can procure the same from any CCA approved certifying agency or they may contact e-Procurement Cell. 5. Help Desk (a) Nextenders (India) Pvt. Ltd. (b) Chhattisgarh Medical Services Corporation Ltd. ‘Saket’ 3rd Floor, Govind Sarang Vyavsayik Parisar B-31, Shailendra Nagar Raipur – 492 001 New Rajendra Nagar Raipur (Chhattisgarh)- 492001 Tel. No : +91 771 4079400 Phone no. 0771- 4280018 Email Id: [email protected] Email: [email protected] R F P G o C G Page 5 Part- A1 Director of Health Services Department of Health and Family Welfare Government of Chhattisgarh 3rd Floor, Indrāvati Bhawan Naya Raipur, Chhattisgarh