Výročná Správa Za Rok 2007

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Výročná Správa Za Rok 2007 VÝROČNÁ SPRÁVA ANNUAL REPORT 2 00 7 SP vyr spr 2007.indd 3 6/27/08 2:38:00 PM OBSAHOBSAH CONTENTSLIST OF CONTENTS PRÍHOVOR FOREWORD 6 PROFIL SPOLOČNOSTI SLOVENSKÁ POŠTA, A.S. COMPANY PROFILE OF THE SLOVAK POST 8 ORGANIZAČNÁ ŠTRUKTÚRA SLOVENSKEJ POŠTY, A.S. ORGANIZATION STRUCTURE OF THE SLOVAK POST 16 SLOVENSKÁ POŠTA, A.S., V ROKU 2006 SLOVAK POST IN 2006 20 ÚSEK GENERÁLNEHO RIADITEĽA DIRECTOR GENERALS OFFICE 20 OBCHOD A MARKENTING BUSINESS AND MARKETING DIVISION 8 PREVÁDZKA OPERATION 16 FINANCIE A SPRÁVA MAJETKU FINANCE AND ASSETS MANAGEMENT 20 INFORMAČNÉ TECHNOLÓGIE IT DIVISION 20 ĽUDSKÉ ZDROJE HUMAN RESOURCES 8 SPRÁVY O MAJETKU A ZMLUVÝCH REPORTS ON ASSETS AND CONTRACTS 16 SPRÁVA NEZÁVISLÉHO AUDITORA INDEPENDENT AUDITORS REPORT 20 4 SP vyr spr 2007.indd 4 6/27/08 2:38:00 PM OBSAH LIST OF CONTENTS Pr í h o v o r Ch a i r m a n ’s st a t e m e n t 6 Pr o f i l a k C i o v e j s P o l o č n o s t i sl o v e n s k á P o š t a , a. s. sl o v e n s k á P o š t a , a. s. Co r P o r a t e Pr o f i l e 8 Predstavenstvo Bo a r d o f d i r e C t o r s 12 do z o r n á r a d a su P e r v i s o r y B o a r d 14 or g a n i z a č n á š t r u k t ú r a organizational Ch a r t 16 st r a t é g i a st r a t e g y 18 vý s l e d k y P odnikateľskej č i n n o s t i sl o v e n s k e j P o š t y , a. s. v r o k u 2007 24 re s u l t s o f t h e Bu s i n e e s s aCtivities o f sl o v e n s k á P o š t a , a. s., r e P o r t e d in 2007 Hospodársky vývoj / Economic development Vývoj nákladov podľa jednotlivých druhov v r. 2005 – 2007 / Expenses by Type, 2005 – 2007 Vývoj výnosov podľa jednotlivých druhov v r. 2005 – 2007 / Revenues by Type, 2005 – 2007 Vývoj výsledku hospodárenia v r. 2005 – 2007 / Eonomic Performance, 2005 – 2007 Majetok, vlastné imanie a záväzky v roku 2007 / Assets, Equity and Liabilities in 2007 ús e k generálneho r i a d i t e ľ a Ch i e f e x e C u t i v e o f f i C e r ‘s division 28 Svetový deň pošty 2007 / World Post Day 2007 Vnútropodnikový časopis / Intracompany Magazine Plnenie lehôt včasnosti prepravy poštových zásielok / Transmission Time Performance POFIS / POFIS Poštové múzeum / Postal Museum Sekcia ochrany majetku a osôb / Section of Protection of Property and Persons obc h o d a m a r k e t i n g sa l e s a n d ma r k e t i n g 36 Produkty pre každého / Products for Everyone Predaj / Sales Zákaznícky servis / Customer Service Propagácia produktov a služieb / Promotion of Products and Services Vianočná pošta / Christmas Mail Pr e v á d z k a oP e r a t i o n s 42 Poštová sieť / Post Office Network Sekcia poštových technológií a RPC / Section of Postal Technologies and Regional Postal Centres Sekcia logistiky / Logistics Section Sekcia medzinárodnej pošty / International Post Section finanCie a s P r á v a m a j e t k u fi n a n C e a n d as s e t ma n a g e m e n t 54 Technicko-investičný rozvoj / Technical and Investment Development Plnenie investičného plánu za rok 2007 / Compliance with the Investment Plan in 2007 Prehľad plnenia plánu investícií v roku 2007 / Overview of Compliance with the Investment Plan in 2007 Ochrana životného prostredia 2007 / Environmental Protection in 2007 in f o r m a č n é t e C h n o l ó g i e in f o r m a t i o n te C h n o l o g i e s 62 ľu d s k é z d r o j e hu m a n re s o u r C e s 66 Ľudské zdroje a sociálna starostlivosť / Human Resources and Social Care Mzdové prostriedky a priemerná mzda / Wage Funds and Average Wages Rozvoj / Development medzinárodné v z ť a h y international re l a t i o n s 70 sP r á v a o m a j e t k u a z m l u v á C h re P o r t o n as s e t s a n d Co n t r a C t s 74 Správa o stave prioritného investičného majetku k 31. 12. 2007 / Report on Priority Fixed Assets as of 31 December 2007 Informácia o prevode majetku, ktorý podľa osobitných predpisov alebo stanov podlieha predchádzajúcemu súhlasu valného zhromaždenia alebo dozornej rady / Information on Asset Transfers Subject to Prior Approval of the General Meeting or the Supervisory Board under Special Legislation or the Articles of Association Zoznam nájomných zmlúv s udeleným predchádzajúcim súhlasom Dozornej rady za rok 2007 / List of Lease Contracts Granted Prior Approval by the Supervisory Board in 2007 Informácia o výške odmien a o zmluvách o výkone funkcií uzatvorených s členmi Predstavenstva a členmi Dozornej rady Slovenskej pošty, a. s. / Information on Remuneration and Contracts on Discharge Functions of Posts Concluded with Board of Director‘s members and Supervisory Board‘s Members of Slovenská pošta, a. s. sP r á v a nezávislého a u d í t o r a in d e P e n d e n t au d i t o r ’s re P o r t 82 Po z n á m k y k ú č t o v n ý m v ý k a z o m z a r o k k o n č i a C i s a 31. d e C e m B r a 2007 no t e s t o t h e fi n a n C i a l st a t e m e n t s f o r t h e y e a r e n d i n g a t 31 d e C e m B e r 2007 84 Príloha na CD / CD Supplement 5 SP vyr spr 2007.indd 5 6/27/08 2:38:00 PM PRÍHOVOR CHAIRMAN’S STATEMENT 6 SP vyr spr 2007.indd 6 6/27/08 2:38:03 PM Slovenská pošta, a. s., je prirodzenou súčasťou života každého Slovenská pošta, a. s., is a natural part of our lives and we come z nás a s jej službami sa stretávame dennodenne. Rok 2007 across its services every day. Year 2007 was an exceptional bol pre Slovenskú poštu, a. s., výnimočný vo viacerých aspektoch. year for Slovenská pošta, a. s., in many respects. Providing Pri poskytovaní svojich služieb Slovenská pošta, a. s., zaznamena- postal services, Slovenská pošta, a. s., reported record results la rekordné výsledky a došlo aj k výraznému skvalitneniu jej výko- and enhanced the quality of production considerably. Positive factors nov. Medzi pozitívne faktory vlaňajšej práce patrí aj celkový nárast of last year’s work include the total growth in the volume of letters, objemu listových, balíkových a expresných služieb. parcels and express services. V minulom roku Slovenská pošta, a. s., prijala, prepravila a doruči- Last year, Slovenská pošta, a. s., accepted, forwarded and delivered la celkovo 349 969 646 zásielok – listových a balíkových zásielok 349,969,646 postal items – first- and second-class letters, parcels, 1. a 2. triedy, reklamných adresných zásielok a poštových peňažných direct mail advertising, and postal money orders. poukazov. There were significant advances in both the quality and quantity Výrazný posun nenastal len v kvantite, ale aj v kvalite poskytovaných of service. The active approach adopted by Slovenská pošta, a. s., služieb. Aktívny prístup Slovenskej pošty, a. s., a pravidelná infor- and the regular promotion of new products made it easier for customers movanosť o nových produktoch pomohla zákazníkom zorientovať sa to find the service they needed. As a result, Slovenská pošta, a. s., pri správnom výbere služieb. Aj vďaka tomu Slovenská pošta, a. s., received only 5,448 legitimate complaints about its postal services, prijala iba 5 448 opodstatnených reklamácií výkonu poštovej služby, by 578 fewer than in 2006. čo je o 578 menej ako v roku 2006. Officially, there are 22 postal operators on the Slovak postal market. V súčasnosti je oficiálne na slovenskom poštovom trhu 22 pošto- Up to 90% of the products and services of Slovenská pošta, a. s., vých operátorov. Až 90 % produktov a služieb poskytuje Slovenská are offered in a fully competitive environment and therefore pošta, a. s., v úplnej konkurencii, a preto je nevyhnutné, the company needs to consolidate its reputation and promote aby posilňovala svoje meno a budovala si pozitívny imidž. a positive image. It is particularly important to publicize Mimoriadne dôležitá je aj informovanosť o produktoch, ktoré information about products which are provided in a fully sú poskytované v úplnom konkurenčnom prostredí, a ich prezentácia competitive environment and advertise them publicly.
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