LOGO THE FIEGE MAGAZINE NO. 84 I 2015

BREAKING OF THE GROUND FOR THE SUPPLIERS’ LOGISTICS CENTER O G O L 2 Contents

Editorial New markets in old Europe 3

News Contract extension with Rasch 4 Falken Tyre Europe wins VRÖ Award 4 A story of success and innovation 5 First part of the Fiege logistics center Rhine-Main goes live 5 Logistics in India page 8 FIT project Romania 5 Imprint 36 For globetrotters and business travellers 36 Donation in kind for fashion designer college 36

Report 31 st German Logistics Congress 6 Focus on India’s logistics sector 7 Traditional family celebration in Shanghai 9 A second location in Neuss 17 New paths between Switzerland and China 30

Gala Gala 2014 – around the world with Fiege 10

International Perfect example of a successful partnership 14

Cover Breaking of the ground for the suppliers’ logistics center 18 Gala 2014 Portrait page 12 From Ludwigsburg into the world – Mann+Hummel filters 20

Projects eCommerce business for sporting goods 22 eCommerce trading with a wide reach 25

Press Review Following Deichmann and other top brands Fiege now also serves customers of Puma 24 Fiege – family-run enterprise in the fifth generation 35

Special RFID tag in apparel 26 Maximised quality of life through sustainable construction 32

Social Responsibility Career opportunities on the doorstep Logistics for Deichmann Personnel development at Fiege 38 page 27 LOGO 3

s s . - - - - s - - - s g g g e e g p d d r n n h r t t 5 c c c c c m r a o t c v e n n n e n i c n u n t a h i a e e 1 e c i f i i i a u a u O

a e c v a s w

s l t

n r

A l 0 j i o k k d

l

l

c n

o o t e h e d e

, l e i c 2 o t d a s a a n e k e i s . p s

n S

c

y

i i l a

t k r o r y e s

e n

l h

r h h l

n u t v

u y d k t a i

l l r p t s t f r e i g e

r r

i r t d o

o p

a d c

b b r ,

o , s s o o r i c e e

a w a

t n a e -

f r t a o y

o t m w w t a y r i

i

l r l t t t e a s f o G e

a n d e h e l

r

, M i

d ,

s s r t

n r a m

e e t p

n s a .

r p e g n m e a e n m a h

c

i

t o

y s d

u e s i

i a d u

o e f

g u n

t o s ’ , y s e e t l V

s

b n n s a t r o

e s s

e

n e o

s n

s l . i v k d u r i i c e . r y l T r s h i A e t g A n i r o l e

a

c a a o l

h r i o F w e t h i i g l i

e i

p i . u a

t

h n v n . i t t

e s t p e

a d r s i

i t s t r y

g i n e a

r e o

c i

w l i e f t

t i a a n a m

y

a g r d i s e t k g d s

h u

n l

o N

h n e n l i v i e

e c g o e h t o

r a s t n e w

e e d o . l s a l t

t b g t

s

y

c a r y

i s i

u r i f m ,

y o i y e g c h s s n , ’ e a E t n

r p e

n i s e t i r s t r i c i d o s s w e h n h n i c i n t I e

s l a

p

e o s n r y h F f i t c a E s a a n l l n o c e d h e

u t t

i e

i w r n e

s

g t , A o t

e

c p r . r r

o i r p l r

i e

g e

h

m l o f i t l s O t n a n e s s 4 f a i t a

v o t G e i s o g a i m p i o w t a u m

n l a s p e

w 1

G o

n o a a

v f e r

n

o p

a a

L a d f

s o a o r i

g 0 c o h g g a s c i O e c

r y o c i c d u g o t e o e

r F h l 2 t a i n h r t

o v t c s e L h o d

r c e i r

r

n p e

p

a l u t g

a y a r y m i e n

e

a r u r n e e t r n n a s o b a o t n e s b c

d s

s B e b n

d d e n e e o u e e e

r

e m

t r

o b r

r c a n m i o , p o o p p n f n a e o p f v s d i o l u r o o i o n s t o o c Y O t f i c u o o o b m o a t f o D e e p A t e i n l k g m s i b i o

a i p i n t l l . g f i t t r s s - s d e e e e e e r y d d l n n n n ’ m i r t c s a w w l 5 t i o i i s i r u o a s L i i i h h h e n o c o n

a n

f e i e a 1 a t e l

t o t r b e c t t g r a e a

s w r V

,

n n

p s 0 j n

p n a i

f e a h s o c o u

, i t i y

r e B o n o s e l e p

s t 2 o

l t r : o e s a k e i i i

i c n

m

s o

r o m i e n . p r i i

t c ’ t c r e e f r e v t i

s f t e i i r h i n t s

n s

p

f a a e r o a c f

t p t t k k c r o i t

t r

h s e s i

r n

e h

t e W o r p e p e t e i t o i n l T

d l t t s r s s

- m e a i l

m t s . a I u n i n o s d a e k t

c

u n

’ r o

n k n a

r

5 h

r u n c n s s E g t u e n t e o e a t c i i t w o d e m u s a s o d s i a i u 1 c

i u

f c i o

t v h c p s e a e o a n e

p : g r i e s 0 s E

k t d t c t c m u n i r t d a s p t o t m

s s

l s

n

s s i r h r n e c 2 i

w

r t i o t c i e d t i

e e n d n o s t

e S

e r u s u e :

i t u o s i r s i r a e c i u r

c I

n s c

e o

p n g

e r e d o i e h p R u e p e l h

E c e n e

m C n c a t n B s

u d

s t i a h p d b n i a

e h h r m 7 o a g

n t i

v r m

e u h l t t n c

t a i o l e

, n o E , s o

5 i e

t r i e e n m

o s s s h

u

c

r

u i s l i a t m – t u c r h

d e t d n A s

t o t

i n d t s c

u e e t e v o a

s c

t e y i s

m

d e w

n o .

n w – r t s n ’ b o i u h o h a

u

e s g o c k h s

a e n a a f n u t t t l r n ’ s f o i s l e f

o

w y r

s o i t v c t o n e c a h

m p c t

y u

i t o a

i s l

s r p i e e d a

d r e

n

n i

l i r e e c

n i o e c s n d e s u s u h n i

a e

c n a i e r s a n u c h i i t m t h h s e A a w s e h t e

n a d e a

v

e

s e i w s t h o o a s

s s

h u l e r . a e i

i ’ s t e c i h r c s o i s y e m h n t

t t i l r

a

e i

e h m r t g l c r 5 e

k T d s m a e a e o c l p t i o t b n .

e v i p i o i i e o o r t n i r r g .

u U l r t t 1 b s b

i n n 5

d s o h t s l

n w

s

i e m l G i s s e t a e r i o e s l 1 t l u a e e e o

l o t

u e 0 s g i s o n s u u a u o f h 0 r l c v n o e h h h n n o o E i a B 2 c e l R i o m e r t t p w l g E t e T T G A N o 2 a c p a O G O L 4 News

Contract extension with Rasch

A successful and fair partnership in more than one way has been defining the co-operation between the Fiege Group and the wallpa - per manufacturer Rasch at the Ibbenbüren facility for years now. Since 1996 already, logistics has been successfully handled for the Bramsche-based wallpaper supplier at the Mega Center: during those years, Fiege proved to be a reliable partner who took up the customer’s wishes and integrated them into the logistical solution. The two companies, Fiege and Rasch now agreed to further extend the contract laying down their co-operation which had been ad - vanced especially by Manfred Brosda, managing director of Gebr. Rasch GmbH & Co. KG, and Günter Westrup, CEO Mega Center Ibbenbüren – both of whom are “men of the very first hour”. NEWs

Falken Tyre Europe received an award.

Falken Tyre Europe wins VRÖ Award

For the first time since the company’s formation the Japanese tyre brand, Falken Tyre Europe re - ceived the award from the Austrian Association of Tyre Specialists, the Verband der Reifenspezialisten Österreichs (VRÖ) in the category of passenger ve- hicle tyres. The tyre’s product quality, the price and discount policy as well as deliverability of all tyre dimensions were honoured – an accomplishment which Fiege contributed towards with its logistical solutions for Falken Tyre in Austria. L O G O News 5

A story of FIT success and project innovation Romania

A central reason why Germany escaped the economic and financial crisis relatively The Fiege International Team unscathed is its economic backbone: the success of family-run companies. From comprising eleven young Fiege world market leaders to successful mid-sized enterprises in niches, to small handi - employees from four countries – craft businesses: over 90 per cent of Germany’s businesses are in the hands of fami - Poland, the Netherlands, Austria lies. And many of them contribute significantly towards “Made in Germany” becom - and Germany – once again ing and remaining an internationally-recognised quality seal over the years. The two shows support for a social pro- publishers, Andreas Schober (Board) and Lutz Goebel (President of the association ject this year so as to on the one “Die Familienunternehmer – ASU”) delve deeply into the history and the inner life of hand become acquainted with in - many companies. For this, a team of authors travelled across the Federal Republic of ternational project work while si - Germany and held intensive talks with entrepreneurs such as Fiege’s leadership duo, multaneously helping disadvan - Jens and Felix Fiege, the founder of Butlers, Wilhelm Josten or the sports enthusiast, taged peopled. This time, an Franz Ziener. The result is a book which not only offers an informative cross section orphanage in Romania is the fo - of Germany’s entrepreneurial landscape, but also proves that five centuries of indus - cal point, which is operated by trial history can be quite entertaining. the children’s charity named Rumänien e.V. “Romania has the highest number of orphans in Eu - rope, the majority of whom are social orphans. The high level of poverty in Romania has led to al - most ten percent of the popula - tion having emigrated to work abroad. The children often end After only seven months up in state institutions as the of construction the families cannot afford to pay for first building phase in Dieburg went live. them”, explains Claudia Heuer of the FIT. The Romanian children’s charity operates 13 so-called children’s homes where ten to twelve children aged four to 19 live like in foster families. The children are to be raised to be - come independent and responsi - First part ble human beings who prefer - ably, in spite of a good of the Fiege logistics center education, remain in Romania and support their own country. Rhine-Main goes live The FIT wants to build a play - ground with a pavilion from do - After around seven months of construction the first building phase of the Fiege lo - nations, where children can play gistics centre Rhine-Main in Dieburg went live in November 2014. This brings the to - even if the weather is bad. Addi - tal number of the nine new hall segments to five, offering around 50,000 mV. For the tionally, solid table tennis tables premium tyre maker Pirelli, Fiege assumes the storage, order picking and Germany- as well as, depending on the do - wide dispatch of products. The goal is to support Pirelli with setting up as optimal a nation volume, other playing service chain as possible. In addition to Pirelli, Fiege was able to win other tyre cus - equipment, shall be purchased. tomers who will equally be supported at the multi-user warehouse. The second building phase which includes the remaining four hall segments of around 40,000 mV will start most likely in April of this year. O G O L 6 Report

The central meeting point at this year’s congress was once again the Fiege booth. 31 st German Logistics Congress It is and remains one of Europe’s most important annual logistics events: The German Logistics Congress. Over the years, it has become the central meeting point for Germany’s businesses. This year’s motto: Complexity, Cost, Collaboration.

preading logistical expertise tacts and for initiating business. At no This year once again saw many top- amongst professionals with other event in Germany is the “sup - class applications for the German lo - the respective PR effect and ply chain market” as noticeable as gistics award, which has never lost its Staking it directly to the here: since 1985 it has been accompa - attractiveness for the German indus - broad public is the underlying nied by a trade exhibition where the try: thought of the three-day event in Oc - Fiege Group was also present this “We received an incredibly large year with an exhibition booth. number of intelligent and sustainable Platform for BVL highlights included amongst oth - projects”, emphasised the jury chair - ers the presentation of the German Lo - man, Prof. Dr. Bernd Gottschalk dur - initiating contacts gistics Awards to Mercedes-AMG and ing the award ceremony. During the the presentations by various top man - presentation of the finalists’ concepts, and business agers. Also, the football coach and the concept of the Fiege Group in co- manager, Felix Magath held a paper operation with a therapy product tober. The congress played a vital role about teamwork and discipline within manufacturer, which came third, was from the start as a platform for con - football and in business. also introduced. L O G O Report 7

the logistics industry and for which Focus on India’s solutions have to be found. In his pa - per he also took a look at the growth and the main growth drivers of the logistics sector supply chain industry and gave a comprehensive overview of India’s Premiering at the 31 st German Logistics Congress logistics sector: logistics is the backbone of the econo - and set up for interested professionals, my and secures the efficient and eco - the International Meeting Point is where supply nomical material flow which other sectors build upon. India’s supply chain experts from Brazil, China, Finland, chain sector is developing drastically. Greece, India, Poland, Holland, Turkey The interaction between infrastruc - ture, technology and new service and USA explained the particularities of providers will show whether the in - logistics in their home countries. dustry is capable of assisting its clients in lowering supply chain costs and of - fering effective services. In spite of a weak economic situation the logistics he presentations provided a and warehouse industry continues to totally new perspective on grow, largely due to the growing re - logistics and about supply tail trade within eCommerce and Tchain management in to - within the manufacturing industry. day’s times to the listening audience. Expectations are for the global supply Christian Herzog, Vice President chain sector to grow between 10 to Apollo Fiege Integrated Logistics Ltd., 15 per cent between 2015 and 2016. has been living and working in India To achieve this growth, the logistics for some time now. He presented a industry must face some major chal - paper about the key challenges for lenges. >

Christian Herzog held a highly-informative presentation about India’s supply chain market during the Logistics Congress. O G O L 8 Report

It is crucial for India’s infrastructure to improve.

Challenges with the fact that this is a workforce- Solutions intensive industry, in conjunction with missing training facilities has led One of the most critical challenges is to there being only few specialists Improvements to the infrastructure the inadequate integration between within management and customer should be given special attention for transport networks, information service. IT standards are also absent. the logistics industry to flourish in the technology (IT), warehousing and The system integration and system industrial nations. One focal point is distribution facilities. A distinctive ex - landscape are both insufficient. the construction of top class road net - ample here is the fact that 40 per cent Inadequate facilities and a weak man - works, integrated railway corridors, of perishable goods do not reach the agement are responsible for high loss - modern freight facilities at airports shop in time before expiration of es of, damage to and deterioration of and the creation of logistics parks their best-before date. stock, especially perishables. A fur - which are given the status of a special There are trading regulations at many ther issue is the lack of special equip - economic zone (examples: The Gold - levels which are imposed by national, ment, e.g. cold storages and refriger - en Quadrilateral / Delhi – Mumbai regional and local authorities. These ated containers. Industrial Corridor). regulations often differ from city to Even though not only practitioners, Changes to the trading regulations: city, hampering the creation of na - but even academics are increasingly The Indian government is currently tional networks. becoming aware of the relevance of pushing the implementation of the Labour in the 3PL sector as well as in logistics and of the supply chain, this GST, a tax on goods and services. the manufacturing and retail sector area still receives little to no consider - With the introduction, which is tends to be poorly trained in practice ation in terms of research and devel - planned for 2015, the tax could be in such fields as IT, distribution and opment. Only if research and devel - fully implemented by 2016. The GST warehousing as well as at the senior opment are ultimately considered a applies India-wide and replaces legal strategic level. The lack of organisa - priority is it possible to identify and regulations and agreements at state tion in India’s logistics sector paired eradicate weaknesses. level. L O G O Report 9

Establishment of training facilities: in Support research and develop - existing technologies, rendering order to close India’s qualification gap, ment: The emphasis on research the industry more competitive training facilities are required. Such and development is a crucial ele - while upgrading service at the advantages must be implemented ment because it advances the use of same time. which are the result of Best Practices in logistics for companies so that the service quality within the sector in general can be improved. The goal is to fill training gaps not only for new - comers but also for managers, which could be facilitated by specialist cours - es while and after studying, each with the focal point on operations and Sup - ply Chain Management. Improvement of the warehouses: good warehouse facilities are a crucial element for the growth of the logistics industry. By increasing transports for perishables those agencies dealing with logistics will have to apply major attention to the improvement of ware - house facilities. Warehousing must equally take into consideration the changing dynamics in JIT production as well as in the global procurement and in new sales and distribution models.

Traditional family celebration in Shanghai

Every year, Chinese companies, in - cluding Fiege Far East in Shanghai arrange for their employees and man - agers to come together for a tradition - al family celebration before the start of Chinese spring festivities, to ring in the New Year and thank all employees for their work. This year saw 55 Fiege em - ployees participate in the festive din - ner at the Yuyuan restaurant in Shang - hai on the Cool Docks. After dinner and a few addresses by the manage - ment, the best employee of the year was honoured and the company’s ju - bilarians were recognised – all in all a successful evening for Fiege Far East. Employees and the management of Fiege Far East in Shanghai came together for the traditional family celebration. O G O L 10 Gala

Gala 2014 – around the world with Fiege

iege Gala, take twenty” while passing through the world of kicked off the evening of Fiege: the 23 rd October in Berlin, this is the new and vivacious concept Fwhen the Fiege Group had of the Fiege Gala which turned out to invited numerous guests from be very well received once again this amongst their customers and partners year. The hot rhythms created by the to the Spiegelpalast. For 20 years Acoustic Pilots with the contrabass, now, this great gala is celebrated guitar, saxophone and singing created with many friends of the company at an excellent rock’n’roll sound of the the Bar jeder Vernunft on the 50s, 60s, and 70s mixed with cover evening of the second day of the Ger - versions of modern classics in rocka - man Logistics Congress – a highlight billy style as well as standards, blues, not to be missed! Time for an ex - soul and swing. As always, there was change, to have a conversation away something for everyone! And just on from all the demanding issues talked the side and in a relaxed manner new about at the congress – to say hello networks were formed which surely here and there and to enjoy culinary will continue beyond the gala delicacies from countries far far away evening. L O G O Gala 11 O G O L 12 Gala

Peter Scherbel, Werner Fischer, Dr. Regine Fischer, Petra Venneker, Jan Dünzelmann, Michael Schwöbel, Heinz Fiege, Jürgen Baldewein. Albert Venneker, Uschi Fiege.

Katrin Thomas, Christina Fiege, Felix Fiege, Mathias Thomas Ruthekolck, Andreas Meisel, Charis Choi.

Hannes Streeck, Annika Fiege, Jens Fiege, Karsten Schütt, Dr. Karl-Rudolf Rupprecht, José Mauro Pelosi. L O G O Gala 13

Delicacies from around the world were prepared at the individual Lilli Schiebur, Kay Schiebur, Bernhard Metzger, Dr. Stefan Kurrle, cooking stations while the guests looked on. Marc-Stephan Heinsen, Heidi Koch, Thomas Knopf, Karl-Heinz Czauderna.

Dr. Hugo Fiege, Lisa Fiege, Margit Flechsenberger, Dr. Dieter Flechsenberger, Prof. Dr. Raimund Klinkner, Prof. Michael Schenk, Hartmut Ostrowski.

Margarete Hamm, Klaus Hamm, Elke Delfmann, Anna Hofmann, Brigitte Töpfer, Frieder Töpfer, Jan Fiege, Prof. Dr. Dr. Werner Delfmann, Michael Deitmer, Alfred Messink. Malte-Maria Münchow, Nicola Münchow. LOGO 1 4 I n t e r n a s t i o u a n

a t P y c A l r

e s a c a u e m n n c d a e

c e r n a e f u f s s T e h f f s a c h i f g c u e t e s h i t l v

w

u

c p e d r c f o h

a e e p - i r r c g u o a t

t h n c r p r e t a

e

e s n e l r l l r t e s s

e a a o h r

r

t f s f i i t o

p o h e p x p r

n i d p r b a

o

- b e i

f n b a c t e a e

w a o s t 2 w s m s e 0 m r e i e e o 0 p d n e n 3 l t

e

n c a

a x i

s o l n

F i

p s l

a - o i a m e o p g

g p p p

i e s e o l e e r t

o n r r i a c a e f

r a e n b s t c i c d o e h s p t

h n

C r e t a

o o o i h x o n l v f

a

n

i s o d P m t f e i f e o n i

r p b r v l e a l i o p a e n c n a n t

t e d h o a d s . . f l L O G O International 15

iege operates as an integrat - perature range of between 11 and 27 central warehouses to the warehouse ed service provider for sup - degrees Celsius as well as a slab-free in Mszczonów. The first step at in - ply chain solutions at the floor with a maximum carrying ca - coming goods is to create a goods re - FPolish location of the Conti - pacity of 5,000 kg/m 2. The storage ceipt note using the warehouse-based nental Group. Within the context of height in the warehouse is ten me - computer system. Following this, the operations that have been handed tres. tyres are stacked by size on a labelled over, Fiege is fully in charge of all lo - A CCTV monitoring system has been pallet which details the respective re - gistical services, including transport installed in the warehouse which ceipt. The manufacturer’s inherent services, forwarding and warehous - monitors vehicular and pedestrian flows guarantee that the tyres are ing. The company supports the fluidi - traffic, controls the activity outside sorted accordingly on Standard ty of the movement of goods for the and inside the building as well as the Group Pallets (SGP). supply chain organised for the Polish persons inside. It also serves to sup - Fiege is also in charge of processing market. “All services which Fiege port the warehouse flows, especially orders for Continental tyres as well as renders within the scope of logistics loading and offloading of the goods. for the delivery of goods throughout enable Continental to concentrate on To guarantee the highest possible all of Poland. Once an order reaches its primary activity, the sale of tyres”, safety for staff and for the stored the warehouse, the warehouse sys - says Magdalena Nowak, Market De - tyres, the building and the installa - tem generates a note based on which mand Manager Continental Opony tions are checked weekly, and any the dispatch is prepared. Tyres are Polska. potential repairs are carried out im - sent out according to the FIFO model mediately. Also, external auditors (First In, First Out). This is based on The behind-the-scenes perform a special check twice a year, the dispatch of products from the and every five years the building un - warehouse, starting with the unit of warehouse dergoes a detailed inspection with the the goods which first reached the goal of eliminating all potential de - warehouse. fects and irregularities. Additionally, At the same time the Fiege ware - Continental tyres are stored at the there are regular building checks that house serves as a central collection Mszczonów warehouse, some 40 are based on building code regula - depot for carcasses prior to being sent kilometres from Warsaw. The ware - tions. out throughout Germany. A key stage house has been designed to meet the in accepting the returns is for a super - most cutting-edge requirements in The services chain visor of Continental’s technical de - terms of quality and safety. It is partment to check the tyres by com - equipped with a gas heating, a fire ing to the Fiege warehouse and after safety system, automated loading Continental tyres are supplied direct - rating the carcass, making a decision docks, a ventilation system for a tem - ly from the European factories and as to their future use.

Warehousing conditions

The proper storage of tyres warrants a longer life plus all the parameters which the manufacturer vouches for. In connection with this the condi - tions at the warehouse as well as the type of storage must meet strict re - quirements. The warehouse in Mszc - zonów is kept clean accordingly, is ventilated and the temperature re - mains constant. Also, tyres are not stored at the same location as fuels, oils, lubricants, solvents, acids, lyes or other chemical agents. And even the proper storage of Con - tinental products is relevant. The tyres are stored in specifically built SGP boxes of 1.5 metre height. Thanks to the tyre-friendly design > O G O L 16 International

of the boxes the product is protected the offloading points and the storage “Supply chain services for a customer against potential damage. There are locations. Also, staff monitor the of the tyre industry is not easy as it is two types of tyre storage at the Fiege smooth flow of IT processes. Many a highly seasonable business. This is warehouse. The first type stores the employees have been providing sup - why we are proud to meet the set tyres in high-bay warehouses – up to ply chain services for Continental goals in terms of punctuality and reg - six SGP boxes are stacked vertically since the day the contract was signed, ularity of orders for Continental”, on top of each other so that the SGP which means for eleven years now. In says Iwona Grzelecka, head of the boxes can be distributed to other lo - order to guarantee a steady and high Fiege customer services department. cations. The second type is a block quality of service, Continental organ - “Our long-term, by now eleven year module which equally allows for up ises annual product trainings. old collaboration with Continental to six SGP to be stacked vertically on Opony Polska results from the trust top of each other. These storage mod - Flexibility of orders which the company has in us, as well els save storage space. Thanks to their as the high quality of service which design they are also easy to use and we offer”, she adds. substantially facilitate ongoing opera - In light of the large sales volume for tions for warehouse staff. tyres and the seasonality of the orders The standard the logistics provider must prove to Computerisation be highly flexible. Thanks to the of success process optimisation of the supply of logistics chain, it is possible to plan effective supply chain solutions for Continen - The standard of success of the col - The entire flow of the supply chain tal even during peak selling times. laboration refers to two parameters services which Fiege renders for Con - Currently wholesalers are not inter - of effectivity: punctuality and flaw - tinental is computer-aided. With a ested in a large warehouse stock and lessness, i.e. accurate delivery. proper management and optimisation expect suppliers to carry out orders Every month, summary reports are of the warehouse flows as from the fast. The long-term collaboration compiled. Thanks to this compre - time the tyres reach the warehouse to paired with the experience which hensive analysis the logistics the moment when they leave again, Fiege and Continental jointly gained provider is able to name the level of the Wamos system (Warehouse Man - make it possible to guarantee a fluid effectiveness of the applied supply agement and Operations System) processing of orders and maintain the chain solution and to establish the takes charge. This system automati - respective availability of goods strengths and possibly key areas for cally posts documents and manages throughout the entire year. improvement. L O G O Report 17

100,000 square metres in space and is A second location managed partly by Fiege and partly by Techno Cargo Logistik GmbH & Co. KG, a joint venture between Vail - lant and Fiege. in Neuss Neuss II was already running almost at full capacity at the time of the After seven months of construction the Fiege facility opening. Once Fiege had made deci - th sion in response to the positive cus - Neuss II was officially opened on 24 September tomer trend and the good infrastruc - 2014. In spite of some aerial bombs which had ture in Neuss, to establish a further facility the existing customer, Vor- been found on the premises, the warehouse was werk addressed Fiege in spring 2013 completed as scheduled in July 2014 already. with plans for the new construction in Neuss. Following these talks, Vor - werk developed within the scope of the Supply Chain Center Europe (SC - CE) project a concept which exam - ined the relocation of the distribution logistics from Wuppertal to Neuss. As the logistical spaces in Wuppertal were needed at the time for the ex - pansion of Vorwerk’s production, the concept was implemented. This made Vorwerk the main cus - tomer at the Neuss II warehouse fa - cility, taking up over 60 per cent of the area. For Vorwerk, Fiege develops distribution logistics for France, Aus - tria and Germany using Neuss as the starting point, even with individual packages for end-consumers. Other Cutting the ribbon: Jan Fiege, Director Fiege, Frank Preißner, managing director countries are supplied from Neuss II Vorwerk Elektrowerke, Dr. Jörg Geerlings, deputy mayor of Neuss, via decentralised warehouses. Equip - Olaf Hügelmeyer, managing director Fiege Logistik Wuppertal, Thorsten Ullrich, Württembergische Lebensversicherung AG. ment and accessories are sent out to end customers, demonstration de - vices for specialist advisors as well as spare parts for service centres and de - centralised warehouses. Fiege also warehouse with 20,000 m² “We are convinced that Neuss is a handles returns logistics for Vorwerk. of logistics space has been new top supply chain location in Ger - built on the new 32,700 m²- many. The Rhine-Ruhr area is one of Alarge property. In addition to the champions amongst German lo - Vorwerk is the the roughly 1,800 square metres of gistical regions. Within a 100 kilome - mezzanine floors which also include of - tre radius it is possible to reach 16 key client fices and recreational spaces, a 2,100 million people, and within a one-day m²-large fitted steel platform has been truck ride, 40 per cent of the EU pop - Overall, Fiege picks and sends out for set up. Order picking and packing ac - ulation”, explained Jan Fiege, Direc - Vorwerk roughly two million pack - tivities will be performed on and be - tor Fiege Real Estate Development, ages of all sizes every year. This devel - low this platform. The new location during the opening ceremony. Fol - opment is a further step in the busi - offers jobs to some 130 people. Fiege lowing the recent opening Fiege op - ness relationship between Vorwerk was able to win the Württembergische erates logistical centres in Neuss with and Fiege which started out in 1996. Ver sicherung insurance as the financial a total surface space of roughly The remaining space is almost fully partner for this project. The investment 70,000 square metres. The Rhein- taken up by another existing client of volume totals around Euro 17 million. Ruhr logistics Neuss II, offers roughly the consumer goods industry. O G O L 18 Cover

Facts + Figures Mann+Hummel

Mann+Hummel is a globally leading expert for filtration solutions and de - velopment partner and series supplier Breaking of the to the international automotive and mechanical engineering industry. In 2013, a workforce of 15,200 at over 60 ground for locations generated sales world-wide worth Euro 2.7 billion. The group’s the suppliers’ products include, for example, air filter systems, suction systems, liquid filter systems, interior air filters and plastic logistics center components for sound design, so- called Symposers, as well as filter ele - ments for vehicle servicing. For me - The first excavation marking the construction of the chanical engineering, processing new Suppliers’ Logistics Center of the filtration technology and industrial applications the product portfolio includes industri - specialist, Mann+Hummel has been completed: the al filters, membrane filters for water fil - ground-breaking in Marklkofen, Lower Bavaria on tration and filter installations. 21 st October 2014 in the immediate vicinity to the production site sealed the new partnership between Mann+Hummel and Fiege Industrial Logistics. L O G O Cover 19

Breaking of the ground: Peter Scherbel, Director Fiege, Hansjörg Herrmann, Group Vice President Operations, Mann+Hummel, Bernhard Wimmer, works management Marklkofen, Mann+Hummel, Werner Bumeder, Second District Administrator of Dingolfing-Landau and Peter Eisgruber-Rauscher, mayor of Marklkofen.

Peter Scherbel and Bernhard Wimmer emphasised in their respective addresses the particular challenges that came with the concept.

iege will be taking over the production logistics for Mann+Hum - Fiege’s concept aims towards consoli - construction and operation mel is proof of the performance capa - dating the material for Mann+Hum - of the new centre which will bilities of the solutions created by mel at the new warehouse and dis - Foffer approximately 33,000 Fiege Industrial Logistics”, so Peter mantling the exterior warehouses as square metres of warehouse espace. Scherbel, member of the board of the well as the space at the production The building’s dimensions are 224 Fiege Group. grounds used for storage up until metres by 133 metres by 14 metres in The construction of the new logistics now. These measures reduce future height. The investment total for the hall will not only increase the capaci - truck transports at a scale of around construction projects amounts to ty from 15,000 to 20,000 warehouse 42,000 transport kilometres per an - around Euro 20 million. Presumably units. Even the flexibility and materi - num. as from summer 2015 onwards, “The planned Suppliers’ Logistics bought-in parts and partially assem - Center forms a vital element in the bled parts for the production of Sensitive industrial optimisation of our factory structure Mann+Hummel will be stored in and as a result will contribute signifi - Marklkofen. production logistics cantly towards the much needed “The breaking of the ground marks material flow optimisation”, says the start of a new partnership which Bernhard Wimmer, works manager we look forward to. The Marklkofen al availability will be significantly Mann+Hummel in Marklkofen. construction project is not only an upped. Connecting the new ware - “Moreover, with the help of the agreeable further step for Fiege in houses with the existing factory will centre, the pollution in the area Germany’s south; instead, taking over be largely handled by a driverless from truck traffic will be clearly the extremely sensitive industrial transport system (DTS) and shuttles. lowered. ” O G O L 20 Portrait

From Ludwigsburg into the world – Mann+Hummel filters From a local manufacturer of textile air filters to a globally-positioned group with more than 15,000 employees – little did Adolf Mann and Dr. Erich Hummel know when they formed the Mann+Hummel filter factory in Ludwigsburg in 1941 that their company would become such a full force.

nd neither did they know kofen. What only few know: from the From car to lawn mower that they would become forties to the seventies, Mann+ one of the leading manu - Hummel was also active in the tex - Naturally, Mann+Hummel did not in - Afacturers in the global fil - tiles industry under the name of Pa- vent filtering. It is nature itself which tration market, as the independent mina Moden. And this was no acciden - makes sure that every organism American research institute, Freedo - tal connection: at the time, the filter makes use of its own filter techniques nia, established in 2014. Roughly 80 elements which nowadays are made which make life actually possible. per cent of all available cars in Central of paper or plastic were woven like However, nature by itself can no Europe by now feature at least one garment fabrics. In the seventies, this longer live up to the many challenges part from Mann+Hummel. business unit was sold to Schiesser. which modern life presents. To sup - Today, the Mann+Hummel Group is port nature, Mann+Hummel contin - Eventful success story represented world-wide on five conti - uously advances its filter techniques. nents with around 60 locations. As a The company’s products today ensure development partner and series sup - clean air around the world in hospi - Throughout its almost 75 years of ex - plier to the international automotive tals or at airports, make cars drive istence the company has experienced and mechanical engineering industry, faster and cleaner, are used in boats an eventful history: founded in the the company offers air filter systems, and even lawn mowers. 40s of the past century, it was initially suction systems, liquidity filter sys - The product range which especially textile and felt air filters tems, interior air systems and plastic Mann+Hummel offers today is devel - that were produced at the Ludwigs - components for sound design as well oped, produced and distributed via burg-based production halls. After as filter elements for servicing vehi - four business units: Automotive Orig - the war the product portfolio grew – cles. With regard to mechanical engi - inal Parts, Automotive Aftermarket, and with it the number of employees neering, process technology and in - Industrial Filtration and Water Filtra - and facilities. Bit by bit, further facto - dustrial applications the product tion. The Group’s most well-known ries were added throughout the portfolio include industrial filters as brand is without a doubt the Mann whole of Germany, including the still well as membrane filters for water fil - filter. The green and yellow packa - operating location in Bavaria’s Markl - tration and filter installations. ging has since been a guarantor for L O G O Portrait 21

Production at the Marklkofen site.

quality and service, thus reflecting an and clear standards in terms of securi - important part of the company’s phi - ty, further development and work- losophy. life management of the employees. However, Mann+Hummel’s strengths The company has been trying to fulfil do not lie exclusively in the highest these standards with a future-orient - quality standards but also in the inno - ed HR policy: next to company sports vativeness and the skills of its em - and a large range of internal training ployees. With their ideas and com - offers the company is trying, depend- mitment the filtration expert has ing on the region, to support parents been one of Germany’s most active with flexible working hour models, patent applicant for years now and home offices, holiday care for chil - not only manages to fulfil the current dren or through the co-operation needs of its customers, but also to with local day care facilities. meet their future challenges with in - novative products today already. Social Responsibility Global player with Even though the founders of family-based roots Mann+Hummel would barely recog - nise the company today – the deve - lopments described are without a Even though the company boasts doubt under the sign of what Adolf 15,000 employees world-wide, Mann and Dr. Erich Hummel wanted Mann+Hummel sees itself as a global to create: a Group which, in spite of player with family-based roots. The its market leadership has not forgot - word “family” in family-run enterpri - ten about social responsibility and its se stands for responsibility, respect Swabian roots. O G O L 22 Projects

eCommerce business for sporting goods Since April 2014 Fiege has been in charge of eCommerce fulfilment for the sporting goods manufacturer, Puma. Fiege is thus further expanding its position as an eCommerce specialist for integrated, high-performance eCommerce solutions.

s one of the world’s leading sports brands Puma distrib - utes its products around Athe entire globe. eCom - merce operations via its own online shop are becoming an increasingly important distribution channel. To guarantee a smooth flow Fiege as - sumes in the capacity of a full-service provider the order management, pay - ment and debtor management, the customer service as well as the inter - national logistical fulfilment includ - ing customs clearance and multi-car - rier management. Logistics are handled centrally at the Fiege Mega Center in Ibbenbüren for 23 coun - tries in Europe. Be it a professional athlete or ama - teur: as a full provider Puma offers

From cap to sock

sportswear from head to toe. Fiege stores all flat goods, from cap to sock, as well as accessories such as sun - glasses, perfume and bags. As an out - fitter of international top teams in world-class football Puma also offers official jerseys from teams like Borus - sia Dortmund, Arsenal London as well as numerous other clubs and na - tional teams in its own online store. L O G O Projects 23

Fiege’s own system solution also guarantees an efficient and safe han - dling of the entire ordering process. “As an internationally-operating group Puma has its very own needs and requirements when it comes to eCommerce solutions. We are pleased that, as a reliable partner, we were able to successfully implement these requirements in a very short period of time with our individualisable and international Fiege eCommerce solution”, explains Marcus Gropp, member of the management Fiege Customer Solutions.

eCommerce services for Jack Wolfskin

All eCommerce processes of the outdoor from order management to customer specialist, Jack Wolfskin in Germany and service, to returns processing. Austria are being handled by Fiege since “In close co-ordination with Jack Wolfskin August 2014. In Great Britain, the online we developed a durable and flexible com - shop already went live with much success merce system which is geared towards in April 2014. the individual needs of Jack Wolfskin and The services of Fiege eCommerce include which secures smooth work flows. We are order management, a bilingual customer very excited about the positive feedback service, payment as well as debtor man - in relation to the online shop in Great agement and returns handling. In this Britain as well as the smooth start of the context, the Fiege site in Hamburg-Moor - online shops in Germany and Austria”, fleet will classify returned goods, post emphasises Marcus Gropp, member of credit notes and hand over returns to the management Fiege Customer Solu - Jack Wolfskin. tions. The modular structure of Fiege’s eCom -

merce system vouches for reliable and Fiege ensures a smooth flow of quick process flows in all areas ranging all aspects of the services. O G O L 24 Press Review

Following Deichmann and other top brands Fiege now also serves customers of Puma

AUTHOR: Stephan Beermann

SOURCE: Ibbenbürener Volkszeitung, 29 th November 2014

150,000 different items are stored on the racks found on several levels across the huge halls. Additional cus - tomers would be possible. “We could create up to an additional 30,000 square metres of space, we are flexi - ble in this regard”, says Günter Westrup. Articles worth a triple-digit million figure are sent on their way from here every year. “This is Mün - sterland’s largest department store”, says Mangelmans. To ensure smooth operations at all times, the expertise of employees is Fiege teams up with Puma: the Fiege bosses in Hörstel, Günter Westrup (l.) and Christoph vital in addition to cutting-edge tech - Mangelmans (r.) present jointly with the employees, Katharina Krakowski and Ina Büscher nology. Many factors determine the (from left) products by the sporting goods manufacturer Puma, which leave Hörstel to head process, including the weather: It de - out to millions of customers throughout the whole of Europe. pends on the weather if customers are seated behind their PCs and place ootball and Formula 1 are “We have taken on all supply chain an order, or if they are out and about not just a personal passion of services for Puma’s online shop. All outdoors. If Sunday is a wet and cold Günter Westrup and merchandise ordered from Puma is day, many stay behind their PCs, or - FChristoph Mangelmans. The picked and sent out from the logistics dering new merchandise online. And two in charge of the Fiege Mega Cen - centre here”, says Christoph Mangel - the personnel roster caters to this. ter in the Hörstel industrial zone fol - mans, adding: “That is a huge suc - Generally, Monday is considered the low major sports events even profes - cess.” most important day at Fiege. That is sionally with much excitement. Success which will help to secure the when the orders from the weekend For example, last weekend was all continuation of the logistics centre are in. about the outcome of the season’s opened over 20 years ago. Once Yet again totally different factors may Grand Prix race. Lewis Hamilton just Esprit had moved to Fiege also be decisive. Even before Halle came out as the winner when the Mönchengladbach the goal was to fill Berry presents her collection at countdown started for Fiege: whether T- the vacated capacities anew as of Deichmann, Fiege has been advised shirt, jacket or cap, everything that says 2012. “We managed to build some - and readied the matching footwear so Hamilton will immediately be a hot sell - thing new and bring in new life”, says that order picking distances are kept er in online retailing, also known as Mangelmans. Instead of two major as short as possible. The customer’s eCommerce. The sporting goods manu - customers - Rasch wallpaper only just marketing calendar is tied closely to facturer Puma can barely handle the in - extended its contract with Fiege until the management at Fiege. And at flux of orders from the online store at 2021 – there is a much greater spread times, one has to be really fast. Such the moment. To ensure that the items featuring currently 16 customers. as was the case, for example, during reach the households fast and reliably In addition to Puma there are further the football World Cup. Mario Götze throughout the whole of Europe, Puma renowned companies like Deich - had not even kicked the ball into the transferred the implementation of its mann, Mexx, Liebeskind, Gerry We - opponent’s goal when four-starred eCommerc business to Fiege this year. ber, daheim.de or camel active. Over jerseys already filled the racks. L O G O Press Review 25

eCommerce Facts & Figures trading with a Deichmann Deichmann is Europe’s largest footwear retailer with around 3,600 wide reach branches in 24 countries. Since its for - mation in 1913, the company has The successful eCommerce collaboration between been family-owned. The product the Fiege Group and Europe’s largest footwear range nowadays includes everything from wellingtons for kids to high heels retailer, Deichmann, is growing by the year. for the fashion-forward woman, from sneaker to elegant leather shoe, but also accessories such as handbags ince January 2012 Fiege has turns, Fiege controls all processes. and scarves, rucksacks and caps and been handling the logistics Dispatch orders are transmitted to belts. for the German online shop Fiege by the hour and divided into Sof Deichmann at the Ibben - two batches or order lists. One batch büren facility. The particularity about is dedicated to orders for a single item this project is the reach of the online only, while the other is reserved for shop: Deichmann operates individual orders that cover multiple items. This online shops for some countries and significantly reduces distances as well cial security sluice where these tags separates the underlying logistics. As as packaging times. are deactivated. This conveyor tech - a result, the German online customer A major challenge within logistics is nology circumvents the manual deac - is supplied from Germany, Austrian the relatively high turnover speed at tivation of the chip and cuts short the customers from Austria, etc. This the warehouse. Whereas other packaging process. strategy produces tremendous eCommerce warehouses turn around Deichmann was able to increase its economies of scale which Deichmann four to six times, Deichmann’s stock delivery speed as a result of its collab - exploits in co-operation with Fiege. turns around 16 times throughout oration with Fiege and equally bene - In August 2012 already, the logistics the year. This prevents a classic ware - fits from the possibility of package for the Italian online shop was trans - house structure that is divided into A, consolidation due to the high number ferred to the Fiege site in Arese. In B or C articles as there are practically of eCommerce customers at the 2013, Austria followed with Vienna, only A items. Ibbenbüren site. Moreover, the start- and in 2014 Hungary with Budapest A further particularity is that every up phase for every new online shop is and the Czech Republic with Uzice. Deichmann shoe must have the anti- cut short as the know-how gained Fiege’s tasks are the same at the dif - theft tag deactivated before being sent from existing business can be applied. ferent logistics centres: starting with out. For this, conveyor technology With a considerable European com - taking on the goods, to storing and has been installed in Ibbenbüren mitment in 13 different countries, order picking, to packing the mer - which takes the item in between Fiege is thus the right partner to suc - chandise and the later handling of re - packaging and loading through a spe - cessfully implement this strategy. O G O L 26 Special

RFID tag in apparel The clothing manufacturer Gerry Weber banks on the latest RFID technology for locating and monitoring its merchandise. In co-operation with a Madgeburg-based system integrator, this innovative RFID technology from the Fraunhofer Institute was integrated at the logistics provider Fiege into Gerry Weber’s transport chain in 2011.

AUTHORS: Prof. Dr.-Ing. Klaus Richter and Dipl.-Ing. Martin Kirch L O G O Special 27

n April 2014 Gerry Weber Inter - read that the project had set a world- chain which includes anti-theft pro - national AG received the coveted wide milestone in the use of RFID tection to secure the merchandise. award for the “best world-wide tags. The application for the entire IRFID implementation”. Just as product range within the value chain RFID solutions before, the international leading spe - as well as the integration of the trad - cialist magazine, RFID Journal hon - ing partners are pioneering well be - are the trend oured the successful application and yond the textiles industry. “We are further development of this technolo - only at the beginning of what this Such no-contact solutions are very gy. This honour marked the develop - new technology can do for us and our much the trend. The 2011 RFID ment of systems using RFID tags in partners”, so the content summary of Monitor concludes that over nine of garments. Be it jackets, trousers or Dr. David Frink, chairman of the the ten companies interviewed in - coats, the tag combines a garment se - board of Gerry Weber International tend to deal more extensively with curity function with the manufactur - AG. The group with over 425 “Hous - the matter this year. 31 per cent of er’s care details and an electronic es of Gerry Weber” and more than prospective users are based in the in - product code. 2,000 shop-in-shops world-wide is dustry; 15 per cent in transport; and The statement about why the jury of the first in Germany to use RFID 7.37 per cent respectively in facility the RFID Journal extended the award technology for the entire process management and public administra - tion. The Magdeburg-based Fraunhofer IFF has been developing technologi - cal solutions for the logistics providers of Gerry Weber which cater to a smooth tracking & tracing of mer - chandise in transit via RFID technolo - gy for roughly two years now. Textile labels that are additionally equipped with an antenna and microchip form the starting point.

Continuous monitoring from China to Germany

At two Chinese distribution locations, Shanghai and Hong Kong is where the path of the garments labelled like this, starts. During production al - ready, the RFID tags are sewn into the apparel. Later, after several washes, they lose their function. Packed in boxes, the garments then make their way to Germany. An RFID tunnel helps the logistics provider to record every single gar - ment on site in China and allocate it clearly to a box. Every shipping >

Incoming goods inspection with an RFID device at Fiege in Ibbenbüren. O G O L 28 Special

Particulars Particulars

Dipl.-Ing. Martin Kirch has been work - Prof. Dr.-Ing. Klaus Richter has head - ing as a research assistant at the ed the Material Flow Technology field Fraunhofer Institute for Factory Opera - of expertise at the Fraunhofer Institute tion and Automation, IFF in Magde - for Factory Operation and Automation, burg since 2007; his areas of expertise IFF in Magdeburg since 2000. He was include material flow technology and appointed honorary professor for ma - systems. terial flow technology at Otto-von- Guericke University Magdeburg in 2009. He oversees the contents of the RFID labels in garments enable the logistics-related focal point at the continuous monitoring of the merchandise. Galileo test field in Saxony-Anhalt.

box features a barcode which is scanned by hand prior to passing through the RFID tunnel. As of that moment onwards, any and all changes during transport, all the way through to the racks of the retailers, are documented in data records that have been created. One of the logis - tics partners involved is the Fiege Mega Center Ibbenbüren GmbH. L O G O Special 29

technology as possible. This process reconciled with the target stock. In achieves a homogenous distribution the case of inconsistencies the boxes of the field strength in the measuring are opened to check the difference chamber by continuously ‘stirring’ and if necessary, are adjusted. Fol - the electromagnetic radio waves. Ap - lowing this, the shipments are com - plying this procedure in a UHF RFID piled and handed over to the shipping gate in the frequency range of around partner. 867 Megahertz means that any possi - ble polarisation of the same field Flexible technology strength can be generated in a preci - sion-marked reading field anywhere. As a result, all pre-defined tagged gar - In the near future, additional solu - ments can be traced. tions are a possibility that is based on This system can securely read all re - the same principle. Not only that the spectively tagged items even in the boxes with the merchandise can be most difficult of circumstances. Such precision-recorded and documented a bulk detection of transponders at every location. Even at the shop it which are firmly compacted into a is possible to document the delivery box is a challenge for the recording through simple technology. It is not technology used. Ultimately the goal necessary to always have a firmly in - is to safely recognise every individual stalled reading infrastructure. The transponder in any direction and po - technology can be flexibly scaled sition as well as exclusively by the without difficulties. Tent-like recep - box. tion points are even imaginable which fulfil the same task. And even Shortfalls established in a changing cabin that has the respec - tive metal shield is an option. When real-time handing over the merchandise, it is possible to record this in no time. System “stirs As the result of the complete record - Taking stock would take up only a ing of the entire shipping box in the fraction of the time used today. electromagnetic signals” country of production already, Gerry The future of this technology is seen Weber increases the transparency of highly positively at the Fraunhofer The inside of the RFID tunnel marks its entire supply chain from the man - IFF. This is also because it offers a the start of this technology innova - ufacturer to the individual warehous - large number of additional applica - tion. A UHF RFID recording system es and transhipment points to every tions next to textile logistics. Even from the Fraunhofer IFF is used for store. Shortfalls in the boxes that products that were difficult to record which a patent was issued in 2007 – have been compiled by hand can be with radio signals so far, such as bot - the principle of mode stirring origi - established in real time so that the tles filled with liquids can be safely nates from EMC measuring systems, stock can always be kept up to date. identified with the principle devel - to measure with relative ease inter - The Fiege Mega Center Ibbenbüren oped by the Fraunhofer IFF. The pos - ference emissions and interference GmbH checks the incoming goods on sibilities are sheer endless and even immunity with as little measurement site in Germany. The actual stock is include an RFID tunnel for trucks. O G O L 30 Report

The versatile development between China and Switzerland was debated by the attendees of the customer event in Basel. New paths between Switzerland and China “New Avenues – New Sustainability – New Commonality” was the motto headlining the Air & Ocean customer event organised by Fiege Switzerland at the EuroAirport Business Center in Basel on 28 th October 2014.

he roughly 40 invitees re - out the relevance of the Chinese mar - unveil many challenges. Markus ceived information on this ket and emphasised in particular the Warnebold, Director Air & Ocean of day during many intriguing potential of the new free trade agree - the Fiege Group, produced interest - Tpresentations about the di - ing background information about verse development of the relation - the venue and introduced the lectur - ship between China and Switzer - Ample ers to the guests. land. Valuable insights into major opportunities for With Daniel Bont, Senior Consultant changes within the economy and so - China/Hong Kong/Taiwan and ANZ ciety in connection with interna - the logistics of Switzerland Global Enterprise, a tional material movements were Far East expert continued the event conveyed. industry afterwards. Daniel Bont spoke about The customer event was opened by the “Free Trade Agreement Switzer - Felix Fiege, member of the Fiege ment between China and Switzerland land-China in Practice” and showed board and Thomas Knopf, CEO Fiege which will open up many opportuni - with the help of examples what this Switzerland. Thomas Knopf pointed ties for the logistics industry, but also means in particular for customers. L O G O Report 31

Hannes Streeck, CEO Fiege Far East, Maersk. His presentation included spoke about his personal experience different innovative ways to save ma - in the country and explained the rine diesel, but in essence stated that “possibilities and traps in the Far genuinely sustainable solutions are East”. Especially the specific examples only feasible through a co-operation of innovative technologies and build - between all companies involved in ings as well as the deep insights into the supply chain. the local way of thinking of a fast- Giano Carlo Alessi, head of the cargo changing society generated plenty of department at EuroAirport, ended “aha” moments for the guests. the presentation part with his paper Following this excursion into the titled “EuroAirport – Shanghai / To - Chinese logistics market the topic of gether into the Future”. A tour of the “Sustainability in Container Busi - new cargo terminal at EuroAirport ness” was brought closer to the listen - concluded the Air & Ocean customer ers by Michel Gadron, Sales Director event with fully satisfied guests.

“China Take-off” with Fiege Far East

An exchange of experience at eye level risks, experts held papers during the Fiege was offered to existing and prospective workshop held on 19 th November 2014 new customers during the Fiege work - about marketing and distribution channels, shop staged in Frankfurt. Whether with legal outline conditions, supply chain man - the help of a specific entry strategy or at agement and logistical requirements as well the very beginning of the planning – a di - as personnel strategies, and in the following verse team of experts debated jointly were available to answer the participants with the participants the potential and the questions. risks of entering the Chinese market. Chi - “The Chinese market is defined by strong na’s economic growth potential has been cultural differences as well as divergent cus - magically attracting foreign companies toms and requirements within the national for years. In addition to rapid growth and borders. Strategies and products that work low labour costs, it is especially the for the European market can easily fail in quickly growing buying power and pen - China”, explained Hannes Streeck, CEO Far chant of Chinese consumers towards East. International businesses had to adjust Potentials and risks related to entering Western brands that convince. In order to to the changed conditions and find the right the Chinese market were debated by the point out hurdles and identify possible partners who are familiar with the market. participants and experts of the workshop. O G O L 32 Special

Maximised quality of life through sustainable construction In the construction and real estate industry, Deutsche Gesellschaft für Nachhaltiges Bauen DGNB e.V. has been an established institution since 2007. DGNB pursues its declared goal of advancing and lasting promoting sustainable construction. L O G O Special 33

oughly a third of the re - To rate a building’s ecological quality, sources consumed in Ger - the life cycle assessment, the risks rel - many, as well as waste and ative to the local surroundings, the RCO 2 emissions are caused environmentally-friendly extraction by buildings. Issues such as the cli - of materials, the drinking water and mate change and scarcity of re - waste water supply as well as the use sources, as the DGNB understands of the space are rated. The economic them, are to be dealt with by our soci - quality is rated based on the cost ety rather than be left to future gen - within the life cycle, the building’s erations to take care of. flexibility and convertibility for alter - DGNB’s sustainability concept is not native use as well as the general mar - only based on a classic three-pillar ketability. The building’s socio-cul - model which takes into consideration tural and functional qualities refer to ecology, the economy as well as social multiple topics, in particular, for ex - affairs; beyond this, the planning and ample, the thermal, visual and implementation of sustainable build - acoustic comfort, the security and For the Rhein-Main logistics centre to be awarded its certificate, many ings or city districts as well as the risks relative to the building, whether assessment criteria have to be met. technology, processes and the sites for it is barrier-free, and layout qualities. new buildings are to be appraised and The protection against fire, noise, rated. This comprehensive sustain - heat and emission is part of the tech - ability concept is to become the phi - nical quality. Moreover, the process losophy and the need of society. The quality which amongst others in - built environment is to be planned cludes the integral planning, the proj - with the interest of all parties in mind ect preparation, the project imple - and shall be implemented in accor - mentation, commissioning and dance with the requests of those who invitations to tender as well as the run and use the respective property. quality of the location, meaning the Efficiency, sufficiency and consisten - micro-location, connection to the cy are the generic goals of DGNB. traffic infrastructure, the surround - This means that the available funds ings as well as the image and the con - are to be put to better use; resources dition of the location and the sur - shall no longer be over-consumed but roundings, are all rated. used as needed; and technology is to To rate a new building such as, for ex - be applied which is nature-friendly ample, the Rhein-Main (Dieburg) lo - which the eco-system provides for. gistics centre in compliance with the DGNB code, there are many different assessment criteria which have to be Six categories to met to a certain degree. These indi - vidual assessment criteria, depending be assessed on the user profile, are rated differ - ently. The score for reaching the set target as well as the individual rating When it comes to a building’s certifica - of the criteria jointly form the specific tion, three different target values are degree of fulfilment for the six cate - defined. A building can achieve the gories to be assessed. The total degree bronze, silver or gold status and is rat - of fulfilment resulting from this forms ed in six categories: quality of location, the basis for the individual DGNB cer - ecological quality, process quality, so - tificate. cio-cultural quality and functional If a building is awarded an overall de - quality as well as technical quality. gree of fulfilment as of 50 per cent, > O G O L 34 Special

it is awarded the bronze certificate. and in a final step certified by ample, the long-term economic effi - And with 65 and 80 per cent respec - DGNB. ciency, good market opportunities, tively, the building is awarded a silver easy rentability and also, the certain - and gold certificate accordingly. How - Integrated approach ty of a steady quality throughout the ever, it is not the overall degree of ful - entire building as well as consistent filment or the individual measures to complete lifecycle relevance of economic, ecological, so - alone which are relevant for the cer - cio-cultural and technical aspects. In tificate; the minimum levels of fulfil - addition, a DGNB certificate offers the ment must be reached for the individ - As already mentioned the DGNB as - prospect of more favourable terms of ual topics to guarantee a consistently sessment system is based on an inte - a loan, which thus secures values and high quality of the building. grated consideration of a building’s reduces risks. entire lifecycle. The certification rates New logistics centre a property’s sustainability. A sustain - Great advantages able property offers benefits for the by Fiege in investor or the client, but also for the for users of a assessment phase user. The economic advantage of the certified property certification lies in the building’s sus - tainability and thus its value being The Rhein-Main (Dieburg) logistics demonstrated. A sustainable building There are just as many advantages centre is currently undergoing the profits during the phase of use from for the user of a certified property. assessment phase and will presum - low operation and maintenance costs. The certification takes into account ably be awarded a rating of above 82 Studies also show that sustainable the well-being and health as well as per cent, meaning it will be issued properties suffer from lower vacancy the safety of the building’s users, with the gold certificate. During the rates and achieve higher rents. Con - which minimises absences due to building phase of the Rhein-Main sequently, a certified building reaches sickness and maximises the quality logistics centre, project audits were a higher and in the long run, better of life. From an economic perspec - regularly carried out. In meetings market and resale value. tive users profit from lower operat - held between the DGNB auditor, the The additional cost of the DGNB certi - ing costs and a timely process opti - general contractor, the client and fication in relation to planning, misation. Also, certified buildings the architect the current certification reaches less than 0.5 per cent, and in protect the environment as they are status is documented and debated. terms of construction, between zero built in a resource-friendly manner, To reach the level of fulfilment of and four per cent. Sustainable con - generate fewer emissions and also the described assessment criteria it is struction therefore cannot necessarily create significantly less waste. A necessary to provide for a compre - be called a cost driver, but instead is a DGNB-certified building is thus last - hensive documentation and the sub - value driver. ingly sustainable and therefore of mission of comprehensive records. Investors and clients can draw on the relevance even for future genera - This documentation is then audited respective advantages such as, for ex - tions . L O G O Press Review 35

Fiege – family-run enterprise in the fifth generation

AUTHOR: Nicole Wildberger

SOURCE: Rheinische Post Duisburg, 5 th December 2014

material flows.” The company is fully member of the Management Con - specialised in value chains for materi - sumer Goods & Retail. als of a variety of industries. Industri - These days, the company offers com - al goods, tyres, healthcare, fashion plex services of this nature not only and other commodities are only a few in Germany; since the 90s, it has in - of the industries where Fiege offers its creasingly been offering them services. The palette of these services extended to customers is comprehen - sive. “Tailored and individualised Trusting and he logistics company Fiege supply chain solutions”, is how long-term from Greven in Germany Michael Lorca explains the topic can look back at a history of which is currently much debated by partnerships Tover 140 years. Everything many customers. started with a horse-drawn cart. To - As a full-service provider Fiege offers, day, Fiege is considered a pioneer of for example for different customers throughout the whole of Europe as contract logistics. The company oper - from the fashion and consumer goods well as the People’s Republic of Chi - ates around the world. industry so-called multi-channel so - na, and even India since 2012. Michael Lorca, member of the Man - lutions. These solutions combine sev - “Fiege is an independent, family-run agement Consumer Goods & Retail at eral types of distribution in one hand, services provider that develops trust - Fiege Logistik, can barely stop grin - such as online and traditional retail - ing and long-term partnerships and ning when being asked about the cor - ing. As a service provider, Fiege is develops these further”, so Michael porate past of his employer. “Natural - able to handle the full eCommerce Lorca’s summary about the corporate ly, we also started with horse-drawn order process for customers – from philosophy of the family-owned busi - carts, that’s just the way it was back the genuine ordering process, to la - ness, now run in the fifth generation. then when the company was found - belling, anti-theft tagging and pay - World-wide, more than 11,000 em - ed in 1873.” At the time, Joan Joseph ments processing, to risk manage - ployees work actively for the Greven- Fiege formed a transport company as ment and last but not least, transport based company at roughly 200 loca - a sideline to his agricultural business. and professional returns processing. tions in 17 countries. And with this, This quickly developed into a pros - In doing so Fiege is able to perform the Westphalians generated sales perous haulage company which to - the logistics required for both distri - worth Euro 1.4 billion in 2013: “We day is one of the pioneers in contract bution channels thanks to cutting- consider ourselves to have a solid po - logistics. edge IT systems from a single ware - sition and will continue to grow fur - Fiege’s services spectrum today com - house. “We have, for example ther in the years to come with our prises much more than just the gen - IT-aided systems which our specialists customers’ requirements regarding uine transport of goods from A to B. also take care of – i.e. not only the co- optimised supply chain solutions", so “We here at Fiege are specialised in ordination of material flows, but also the conviction of Michael Lorca. Ex - organising processes and optimising information services”, explains the cellent prospects indeed. O G O L 36 News For globetrotters and business travellers

The Hamburg-based company travelite GmbH + Co. KG has been a sym - bol of quality luggage for 65 years. In 2012 the managing partners of travelite GmbH + Co. KG took over TITAN and formed the independent company TI - TAN Hamburg GmbH. TITAN is one of the world’s leading brands for quality, functional yet stylish luggage. Since January 2015 Fiege has been in charge of the logistics for the products of both companies at the Hamburg facility of the Fiege Group: supply chain processes start at the Hamburg port with a container shuttle and include incoming goods, storage, order picking and var - ious value added services, all of which lie in the hands of the experienced team at the Mega Center Hamburg. VAS include repacking activities like sep - arating sets, tagging, price labelling for suitcases and compliance with pack - ing guidelines. The entire packing station at the Mega Center Hamburg was re-designed for the customer. The broad product portfolio includes in addition to lightweight, solid and functional suitcases and carryalls also many acces - sories for the business traveller and globetrotter. s Imprint Logo 84 /March 2015 EW Das Fiege Magazin N Address: Redaktion Logo Joan-Joseph-Fiege-Straße 1 D-48268 Greven Georg Brockhoff (r), Laurèl, Publisher: Hanno Reekers, DOB and Anne Fiege Logistik Holding Stiftung & Co. KG Trendkamp (l), DOB handed over Joan-Joseph-Fiege-Straße 1 the donation in kind to the D-48268 Greven principal of the fashion designer Editor: college, Beate Welp-Gerdes. Renate Schindler-Tiedemann Tel. 02571-5 60665, Fax 02571-9 18318 [email protected] Photos: Fiege, BVL, Mann+Hummel, Wojtek Lesiuk, Starface Ingo Schwarz, Dirk Mahler Fraunhofer IFF, Fotolia, iStock Layout: Wietheger Druck Nordwalde Donation in kind for Print: Steinbacher Druck GmbH, Osnabrück Steinbacher Druck GmbH, Osnabrück fashion designer college The reproduction of excerpts or of the contents of this issue is only permitted by The Munich-based fashion label, Laurèl and the wholly-owned subsidiary, DOB Textil indicating the source and is subject to the prior approval by the editors. Service handed over a substantial donation in kind to the fashion designer college in Contributions naming the author need not Münster at the end of 2014. For several years now the two companies have been sup - reflect the opinion of the editors. Logo is porting the school with outer fabric and lining that is no longer needed, as well as with also published in German. notions like buttons and zippers, from which the students of the fashion college can cre - Download your logo version from: ate DOB has been providing services for Laurèl at the Münster location for the entire val - http://www.fiege.de/de/presse_events/ kundenmagazin_logo ue chain, from managing the raw materials warehouse to handling the finished product, http://www.fiege.com/en/press_events/ to returns processing, since 2012. customer_magazine_logo L O G O Social Responsibility 37

Career opportunities on the doorstep The City of Münster and the surrounding region presents itself not only as a place for studying, but also offers good job and career opportunities to university graduates, as witnessed by the participants during the premiere of the “Marketing Master Boot Camp” in October of last year.

he joint initiative between opment at the Fiege Group, wel - of the various possibilities for stu - the Marketing Center Mün - comed with her team the roughly 40 dents during their course, from a na - ster, Wirtschaftsförderung students to Ibbenbüren. tional and international traineeships Tand Münster Marketing is to to working student activities while contribute towards the students re - studying at Fiege. maining in the region once their edu - Bettina Pick, responsible for the cen - cation has been completed, and for Experiencing tral HR development tools at the them to recognise and locate career companies live Fiege Group, introduced the various opportunities and internationally-op - projects in Germany and Europe for erating companies in the region that young specialists and executives. offer good jobs. The Boot Camp student project pro - With the motto “Experiencing com - Christoph Mangelmans, member of vided a major contribution towards panies live from the Münsterland” the Management Fashion & Online securing specialists and shows how the students were amongst others al - Retail, introduced the company and important it is for science and busi - so invited to come to the Mega Cen - explained the functions of a multi- ness to dovetail further, emphasised ter Ibbenbüren of the Fiege Group user centre with all of its logistical Martina Schlottbom at the end of the where they could experience logistics particularities. event during which the visitors took a first hand. Martina Schlottbom, in Sonja Frühauf, junior speaker HR, tour of the Fiege Mega Center after charge of Strategic Personnel Devel - provided a comprehensive overview being divided into multiple groups. O G O L 38 Social Responsibility

Personnel development at Fiege Retaining and acquiring high potentials is becoming more and more important in today’s market environment. Competition for the excellent candidates, graduates and executives is felt more and more so that Fiege places an even stronger focus on the strategic development of human resources.

or many years now, succes - Strategic personnel the important input which these tools sion planning and personnel are providing.” development measures for management Fpotential candidates have Identifying potentials been actively pursued in order to “We gladly are willing to face these master today’s market conditions. Es - new requirements. The goal of the pecially Generation Y is no longer sat - personnel development strategy at “It is the immediate superiors who isfied with a well-paid job alone – for Fiege is to tie potential candidates and are often predisposed to spot those them, factors like culture or team help them evolve further; at the same with major potential”, explains Betti - spirit are just as important. This gen - time, we save a six-digit total every na Pick, Manager Personnel Develop - eration seeks meaning and personal year through internal further devel - ment. Consequently, one require - fulfilment and demands time for fam - opment by filling vacancies from ment for good personnel develop ment ily and friends. within the company”, says Jens is good management. The outline Fiege, responsible director for Strate - conditions for this are defined in the gic Human Resources. “The new or - corporate principles which Fiege has ganisation of the business unit saw been implementing for over ten many top functions filled by employ - years. Based on these, a leadership Generation Y ees who referred to structured HR de - culture evolved at Fiege which en - velopment tools – a clear example of sures that employees have a fair, de - In sociology, Generation Y or Gen Y refers to those population cohorts whose members were considered teenagers between 1990 and 2010 ap - proximately. Depending on the source, this generation is also called the Mil - lennials. It is thus considered the fol - low-up generation to the Boomers and Generation X. The name is due to the fact that the letter Y follows the letter X in the alphabet. Y, when pro - nounced can be understood to mean why, also reflects Gen Y’s tendency to question matters. The following gener - ation will be Z, starting with 1999 as the year of birth. Source: Wikipedia L O G O Social Responsibility 39

ious tools. The needs must be met re - ety of routines, obtain direct feedback gionally. A seminar or job rotation as - from members and coaches. sists in the immediate implementation “Programme participants often take by the business units or the branches. on a new task within a year of their In addition to regional/local pro - participation – as a specialist, in proj - grammes the Strategic HR depart - ects, or even as a manager. It is great ment has various tools that serve as to see the participants work straight platforms to make potentials within away with the knowledge and meth - the Fiege Group known. The require - ods gained from the programmes and ments for the successful utilisation of become successful with them”, says the central tools are naturally at all Bettina Pick, Manager Personnel De - times that the employee has the in - velopment. tention to progress. “Within the context of the new Fiege International structure we want to use our central manding and supportive environ - tools to maintain an overview of the opportunities ment which opens up new perspec - high potentials in the individual busi - tives for them. ness units, so that there can be an in - Those who want to take the opportu - The conceptual basis of the personnel terdisciplinary exchange of talent nity could discover exciting new jobs development is the Fiege C.I.R.C.L.E. too”, explains Martina Schlottbom, in different areas with Fiege at home This C.I.R.C.L.E was created at inter - Head of Strategic Human Resources. and abroad. Job descriptions are gen - national HR level and based on it all erally offered internally at Fiege and countries shall now align their person - Development provide especially to young develop - nel strategies accordingly. For exam - ing candidates time and again the ple, in some countries it has already programmes right new challenge. Since 2007, become the basis for job descriptions, some 215 high potentials have partic - employment processes and develop - Three development programmes ipated in the programmes – since ment discussion guides. form the essence of central personnel 2010 over 40 per cent of these partic - The first step towards a thought-out development: Fiege Junior Pro - ipants have taken on a new task/posi - personnel development is the annual gramme, Fiege International Team tion in the company. employee assessment. Managers dis - and Fiege Professional Programme. cuss jointly with their employees their This is where potentials can try things The role of individual need for qualifications and out, prove their methodological and implement them with the help of var - leadership skills and, based on a vari - on-the-job training

Naturally, training also plays a major role at Fiege: as soon as a high poten - tial progresses at Fiege, there are new opportunities for newcomers. “We at - tract these mainly from within our own ranks of training”, explains Mar - tina Schlottbom. “In 2014 alone we provided training for 18 training oc - cupations and last year’s graduates benefited from a 46 per cent takeover rate. When it comes to the dual- course students we often reached a 100-per cent takeover rate. This is how we obtain well-trained young employees who want to specifically evolve further.” And this is where the circle comes to a close: these young newcomers are Martina Schlottbom Bettina Pick tomorrow’s high potentials. FIEGE Logistik Holding Stiftung & Co. KG I Joan-Joseph-Fiege-Straße 1 I D-48268 Greven Telephone: +49 2571 999-0 I Facsimile: +49 2571 999-888 I www.fiege.com