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Vol. 07 Issue 3, No. 51, April 2017

GSS TTakesakes offoff Shekar Gunasekaran Founder & CEO, GSS Aero

One mega air show Modern WMS cuts Siemens to set up Flying horses in India may be costs where global logistics hub keep Luxair Cargo forthcoming possible at Expo 2020 busy all year Dubai site

www.aircargoupdate.com

Shashi Kiran Shetty Founder & Chairman, All Cargo Logistics

EDITORIAL Editor’s Note Keeping the momentum

Monthly: Vol 07 | Issue 3 | No. 51 With the global trade picking up during the first quarter of 2017 Middle East, Africa, Asia & beyond and oil prices slowly stabilizing, the global air freight industry also moved up although still not as strong as in previous years. The International Air Transport Authority (IATA) latest air freight market analysis data point to a year-on-year 8.4 percent increase on global freight ton kilometers (FTKs) in February. The increase was largely attributed to increase in shipments of semi-conductor products, pharmaceuticals and cross-border e-commerce. The positive trend has trickled in to every facet of the industry's supply-chain with many freight forwarding and warehouse companies saying business has picked up in every region across the world. This is, of course, good news for an industry that has suffered many months of uncertainties and challenges after its glorious days. How to keep the momentum going, however, remains a challenge with so many changes in global policies and political scenes affecting the flow of commerce in many fronts.

Chief Editor In this edition, we bring you the story of GSS Aero, a start-up air Gemma Q. Casas freighter company, which within less than a decade managed to gemmadimensionsmedia.com acquire seven B747 planes and continues to be on the verge of Contributors expansion, generating jobs and businesses for many in the Nirmala Rao Ayesha Rashid supply-chain along the way. ayeshaaircargoupdate.com The company is founded and managed by an Indian national Sales Marketing Israr Ahmad who made it big in the industry through sheer hard work, isrardimensionsmedia.com determination and vision. Tousif Ahmed tousifdimensionsmedia.com We're also bringing you the latest in India's aviation industry, Head Operations touted to be the world's next biggest market as the country's Jamal Ahmad jamaldimensionsmedia.com middle-income earners grow bigger. Photographers Features on WMS and tips from industry experts on how to Jamal Wasim handle the delicate vegetables and fruits are also highlighted in

Creative Head this edition. Mohammed Imran imrandimensionsmedia.com Plus, the latest news and information in cargo, aviation, airlines, airports and logistics across the Middle East, South Asia, Africa and beyond.

Read on for some thoughts to ponder.

Gemma Casas Editor

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The L UNGE

Shashi Kiran Shetty Founder Chairman, All Cargo Logistics

Shashi Kiran Shetty From trainee to building Founder & Chairman, All Cargo Logistics a billion-dollar empire

With more than a billion people, India's domestic market Headquartered in Mumbai, the company offers varied is more than enough for any entrepreneur wishing to make services such as Coastal shipping, Contract Logistics, it big to get even just a small slice of it and flourish with the Supply Chain management, NVOCC, Container Freight right formula, attitude and maybe some luck. Stations, Project engineering Solutions, and Inland And it all starts with a dream and a vision. Container Depot facilities. Among its top clients are major companies in the oil and gas sector worldwide. Shashi Kiran Shetty, the Mangalore-born multi-billionaire Indian entrepreneur founded All Cargo Logistics Ltd., With his company firmly established, Shetty now has under a different name with just Rs25,000 (about plenty of time for himself and his family. USD387) and a single forklift back in 1983 at the age of 25. One of his passions is to collect art pieces wherever he Today, All Cargo is India's largest logistics company in the goes. These collections are then carefully displayed in his private sector listed both in the BSE & NSE with many homes and offices across the globe. consolidated revenues of about USD1 billion. From Dubai, he got a camel made of metal with flat glasses It has 200 offices in 90 countries with a team of more than on its back strewn with purple ornaments. 8,000 and is one of the top 5 logistics companies in India, Shetty says he picked up the piece from an antique store in beating other major international firms in the same sector. the Emirate because it reminds him of heavy lifting, a Born in a small village in Bantwal, Shetty came to Mumbai significant part of logistics. in 1978 to look for a job. After several tries, he was hired as And when he's not scouting for art pieces, Shetty spends a trainee at the Intermodal Transport and Trading Systems much of his time playing golf in India or Scotland or Private Limited. holidaying with his family anywhere in the world. After learning the ropes of the trade, Shetty moved to "I golf every Sunday and also participate in many Forbes Gokak, a Tata Group company, where his dream of corporate tournaments. Outside India, Scotland is my setting up his own company in the industry was further favorite place to golf," the Economic Times of India quoted ignited. Shetty as saying. A commerce graduate from the Shri Venkatramana Shetty also plays cricket and tennis and has even bought Swamy College in Mangalore, Karnataka, Shetty saw the some shares at Singapore Slammers. bright future that the logistics industry hold in India for an A philanthropist, Shetty also finds time helping the needy entrepreneur like him. through the nonprofit group Avashya Foundation which he The company he founded at age 25, Trans India Freight founded. Services Pvt. Ltd., later evolved into All Cargo Logistics Still firmly grounded despite his success, Shetty says it's Ltd., which became known as an integrated logistics important to have a social responsibility and empower service provider. those who need help the most.

GLOBAL NEWS Emirates Cargo’s suite of solutions to keep perishables fresh DUBAI, UAE: Emirates SkyCargo, the freight division of Emirates, recently launched a technologically advance suite of solutions to help maintain the freshness of perishables and fresh consumables during transportation. The firm says Emirates SkyFresh brings together Emirates SkyCargo's state of the art infrastructure at its hub in Dubai, a modern fleet of wide- bodied aircraft including freighters, a range of innovative cool chain solutions including the brand new Ventilated Cool Dolly & experienced staff to ensure that perishables such as fruits, vegetables, fresh fish and seafood, meat and flowers maintain their freshness during the entire air Emirates SkyFresh Breathe provides I n 2 0 1 6 , E m i r a t e s S k y C a r g o transportation process. protection for temperature sensitive transported close to 400,000 tons of Emirates SkyFresh will feature three perishables such as fresh cut flowers, perishables across its global network levels - Emirates SkyFresh, Emirates ready to sell cut fruits and vegetables of over 150 destinations. SkyFresh Breathe and Emirates and fresh fish. Unique features will This included products as diverse as SkyFresh Active - offering varied include prioritised ground handling as salmon from Norway, strawberries levels of cool chain protection for well as the use of the Emirates from California, flowers from Ecuador, different kinds of perishables. SkyFresh Ventilated Cool Dolly. meat from Australia, mangoes from The basic solution, Emirates SkyFresh, Emirates SkyFresh Active will offer the the Indian subcontinent, wine and is geared towards temperature highest protection for perishables that cheese from France. tolerant fruits and vegetables and will cannot withstand any temperature Emirates SkyCargo is an important offer quick ramp transportation and d e v i a t i o n u s i n g s p e c i a l i z e d facilitator of global trade in perishables thermal protection through Emirates temperature controlled containers and helps make an important SkyCargo's White Cover blanket. during transportation. contribution to local exports. CEVA opens multi-user distribution facility at iPort as being adjacent to a 35 acre rail terminal, offers parking bays for 110 HGV in its 55 meter yard. Operating the facility on behalf of a number of consumer and retail customers, CEVA, one of the world's largest supply chain management companies, is able to provide warehousing, planning, transport, administration, customized value-added services and cross-docking functions from iPort. The site will begin by operating 24/6 and includes other features such as an in-rack sprinkler system and TAPA security (Transported Asset Protection Association) to ensure the safety of all stock. “Situated at Junction 3 of the M18 motorway, iPort gives us Ashby-de-la-Zouch, UK: CEVA Logistics has officially great access to the whole of the north of the UK enabling us opened a state-of-the-art shared-user warehouse at the to receive and deliver to customers in timely fashion,”states new iPort intermodal logistics park on the outskirts of CEVA's Executive Vice President UK, Ireland and Nordics, Doncaster in the UK. Michael O'Donoghue. The 215,800 square foot facility boasts a number of special O'Donoghue continues, “This is an important investment for features including VNA (Very Narrow Aisle) and gravity fed CEVA. It is a statement of the confidence we have in our racking which enable a high density of stock to be stored via business and most importantly, it will bring tangible benefits a 'first in, first out' system. to our customers through economies of scale, shared The site can accommodate up to 28,000 pallets and as well resources and CEVA's industry leading technology.”

Virgin Atlantic Cargo posts £174M earnings in 2016

LONDON: Virgin Atlantic Cargo has reported revenues of £174 million (about US$216 million) for 2016 as its freight volumes rose 1.8% in a challenging market environment. Overall, the airline carried 218,000 tons of cargo across its international network offering customers direct services to major cities in the United States, Dubai, Hong Kong and China, India, Nigeria and South Africa as well as to Cuba, Mexico and destinations in the Caribbean. This resulted in the year-end contribution target being overachieved by 2%. The result was helped by a strong second half of the year and high peak season demand, although the growth in volume was offset by price pressure driven by overcapacity in the market and the weakness of the pound. December's performance ensured a strong end to the year with volumes up 5% year-on-year and revenue 16% above target. During the month, the airline's cargo business ex-UK was 4% ahead of the previous year in terms of tonnage, while eastbound freight volumes from the U.S. to the UK rose 4% compared to the same month in 2015. Virgin's load factor of 64% continued to be significantly above the industry average supported by increased pharma and ecommerce business, notably to and from the U.S. The airline's transatlantic joint venture with Delta Air Lines also contributed to the growth in cargo tonnage. Routes from the UK to New York, Boston, Chicago, Detroit, Atlanta, Los Angeles and San Francisco were among those showing year-on-year gains in volume, as did Dubai. Flights from the U.S. to London and Manchester also received strong customer support with Virgin's flights from Atlanta, Boston, Detroit, Los Angeles, Miami, San Francisco and Washington showing revenue and tonnage increases. There were also double digit increases in volumes ex Delhi and Lagos. John Lloyd, Senior Vice President, Cargo at Virgin Atlantic, said: “2016 was a challenging year for a whole variety of reasons. The impact of overcapacity on yields and the falling value of sterling were major factors and we also saw a reduction in revenues due to route changes driven by passenger demand. The second half of the year was much stronger, particularly for business from the UK, and it ended with a welcome pre- Christmas peak season which resulted in some improvement in average yield. We expect to see some more stability return to the market this year.” The airline's 2017 performance will be supported by the launch of its daily Heathrow-Seattle route, a weekly service from Gatwick to Varadero in Cuba, and new flights from Manchester to San Francisco, Boston and New York JFK. GLOBAL NEWS

Qatar Airways Cargo opens freighter service to Cambodia City, Vietnam every week. The introduction of direct freighter services on this route offers exporters increased capacity and flexibility to transport their commodities to Qatar Airways' global network of more than 150 destinations via its state-of-the- art hub in Doha. "This is our fifth freighter destination launched this year, in tandem with our increased fleet size,” said Ulrich Ogiermann, Qatar Airways Chief Officer Cargo. “Intra-Asia air cargo has grown over the years, and we have observed s u b s t a n t i a l m i g r a t i o n o f manufacturing trade from China to Southeast Asian countries such as Cambodia and Vietnam. Leveraging our extensive network of more than Doha, Qatar: Qatar Airways Cargo Doha–Phnom Penh–Doha route once 70 cities in Africa, Europe and the launched its first freighter service to a week will offer over 60 tons of cargo Americas, we are in the lead to Cambodia's capital, Phnom Penh, on capacity each way, the company says. provide our customers in the April 3, carrying mostly clothing Qatar Airways Cargo currently carries Southeast Asia region adequate products from the country's robust more than 70 tons of belly-hold cargo capacity, flexibility and world-class garment manufacturing industry. on the daily wide-body passenger air freight solutions via our state-of- The A330 freighter operating on the flights to Phnom Penh via Ho Chi Minh the-art Doha hub.”

Cargolux 747-8F first to reach 1 million hour on the GEnx engine things on track and our 747-8 freighters benefit from the superior performance of this powerplant.” ”The GEnx engine has proven itself to be an outstanding engine in terms of technology and performance,” says Tom Levin, General Manager for GE's GEnx engine program. “As the GEnx launch customer, Cargolux has led the fleet and we are proud to celebrate the one million flight hours with them.” The Cargolux freighters flew record numbers of block hours during 2016 and, as a leading operator of Boeing's 747-8F, the airline routinely achieves a Luxembourg: Five and a half years performance. record-high utilization of its fleet. since it began using GEnx-powered “One million flight hours on a new 747-8F, Cargolux became the first Cargolux's Maintenance Division e n g i n e t y p e i s a t r e m e n d o u s operator in the world to fly one million maintains the fleet schedule reliability achievement, both for GE and hours using this new engine type and on a high level with an average remains GE's GEnx fleet leader in total Cargolux,” says OnnoPietersma, dispatch rate of 97.7% for the 747-8F operating hours. C a r g o l u x E V P Ma i n t e n a n ce & and 97.5% for the 747-400F in 2016. Engineering. “Our confidence in the Thanks in no small part to its advanced With the first delivery of the 747-8F, GEnx has well paid off, even if we had GEnx engine, as well as improved Cargolux also became the launch to work around some teething aerodynamics and lighter materials, customer of the GEnx engine that problems with the engine that are the 747-8 Freighter provides double- represents a giant leap forward in p e r fe c t l y n o r m a l fo r s u c h a n d i g i t i m p r o v e m e n t s i n f u e l propulsion technology, using the innovative design. GE's support team consumption and carbon emissions – latest materials and design processes has been extremely helpful in getting well below ICAO limits. to reduce weigh and improve

GLOBAL NEWS

Dubai's P&O Ports to invest $336M in Somalia's Port of Bosasso “It fits ideally into P&O Port's mandate to invest in multipurpose p o r t s i n e m e r g i n g m a r k e t s , e m p l o y i n g l o c a l p e o p l e a n d developing skills. In return, the state of Puntland will benefit from an internationally recognized port o p e r a t o r c o n t r i b u t i n g t o i t s e c o n o m i c g r o w t h a n d t r a d e potential,” he added. Work on the project will involve building a 450m quay and a 5 hectare back up area, dredging to a depth of 12m with reclamation work using dredge spoil, P&O Ports said in a statement. There will also be major investment in an IT and Terminal Operating System (TOS), mobile harbor cranes and container handling equipment. President of Puntland, H.E. Abdiweli Mo h a m e d A l i , d e s c r i b e d t h e c o n c e s s i o n d e a l a s a “ h u g e undertaking in Puntland and will g r e a t l y c o n t r i b u t e t o t h e infrastructure development in President of Puntland H.E. Abdiweli Mohamed Ali & PCFC Chairman Sultan Ahmed Somalia….” Bin Sulayem signing the concession agreement in Dubai on April 6, 2017. “Infrastructure development is a Dubai, UAE: P&O Ports is investing at percent owned by the government priority for the government of least $336 million (about AED1.235 of Dubai, began investing in small Puntland as it underpins the efforts billion) to manage and develop a and medium ports in emerging of taking this country forward. This multi-purpose port project at markets, particularly in Africa. concession agreement of expanding t h e B o s a s s o p o r t i s a m a j o r Bosasso in Somalia's Puntland State “The Port of Bosaso is a unique achievement for my government a m i d s u s t a i n e d p e a c e a n d opportunity to enter into a multi- and for the people of Puntland. It development in the area. purpose port that is transitioning to promotes the historical and the In 2006, DP World acquired P&O containerization in a country that is t r a d e r e l a t i o n s b e t w e e n t h e Ports, a British company with more growing strongly as it enters a period countries of UAE and Somalia,” the than 200 years history in shipping of sustained peace,” said Ports, president noted. and port industry for £3.9 billion, Customs & Freezone Corporation according to reports. (PCFC) Chairman Sultan Ahmed bin The Port of Bosasso is located in Puntland State of Somalia, 2000-km In 2015, P&O Ports which is 100 Sulayem who also chairs DP World. north of the old capital Mogadishu. It occupies a strategic location for maritime transport in the Gulf of “The Port of Bosasso is a unique opportunity to Aden at the Southern approach to enter into a multi-purpose port that is transitioning the Red Sea and Suez Canal. to containerization in a country that is growing Though believed to be rich with unexplored natural gas reserves, strongly as it enters a period of sustained peace,” Somalia remains poverty stricken said Ports, Customs & Freezone Corporation (PCFC) besieged with security threats and problems with international piracy Chairman Sultan Ahmed bin Sulayem who also that enriched extremists in billions chairs DP World. of dollars over the years.

Siemens to set up The rst & only Air Cargo Industry mobile news app global logistics hub at Expo 2020 Dubai site Mobile App DUBAI: Siemens AG will set up its global headquarters for airports, cargo and ports logistics in Dubai and will use the site of Expo 2020 Dubai as the future location for this business after the event ends in April 2021. The German company's decision to locate some of its key businesses within the 4.38-square kilometer Dubai South site will capitalize on the industrial and logistics developments in the emirate, the Emirates News The F Agency WAM reported. irst and only P

AN-R The move is seen as a major vote of confidence for egional Magazine Expo's legacy strategy, aimed at ensuring its site becomes a blossoming district for businesses, residents and tourists alike after the Expo closes. Additionally, Expo 2020 Dubai announced that Siemens is to become a Premier Partner for Intelligent Infrastructure and Operations, providing a wide range of innovative solutions, technologies and products to help plan, build and operate an exceptional Expo that will continue to make a meaningful impact well beyond its closure. Sheikh Ahmed bin Saeed Al Maktoum, Chairman of the Expo 2020 Dubai Higher Committee, welcomed the Download now addition of Siemens to its elite group of Premier Partners, and said the decision of such a leading company to set up its global logistics headquarters at and be notified....!! the site after 2021 was a landmark in the overall journey of Expo. Be updated and get to know the "The decision by Siemens to set up its global breaking news & trends in the headquarters for logistics in Dubai is a vote of air cargo industry. confidence for the strong viable legacy plan for the Expo 2020 site and also confirms the global role that Global News Dubai plays as an international hub for business, the logistics, aviation and maritime industries," he said. The Lounge Expo management anticipates that more world class companies will follow Siemens' example, bringing new Cover Story jobs and business to the developing area in Dubai South. Features Siemens will make use of the existing infrastructure that is already being put in place on the site and use the News Airports & Airlines permanent buildings of Expo 2020 Dubai as the new home for its future global logistics headquarters. Trucking The new global HQ will include bases for Siemens' Technology airports, cargo infrastructure and ports teams. All levels of value addition will be represented in Dubai Events including global management and strategy, research and development, innovation, software development, sales, assembly, and production. Download Under the partnership, Siemens will also provide smart solutions for Expo 2020 technical and site operations and implement MindSphere, an open operating system for The Internet of Things.

GLOBAL NEWS Turkish Cargo launches flights to Oslo Airport

The Turkish Cargo team in Air Cargo Africa 2017 Summit.

OSLO: Turkish Cargo recently expectations that its partnership market, and we are convinced that launched twice a week flights to with the Norwegian seafood market our route and network can help to Oslo, collecting Norwegian seafood can make the industry even more make the Norwegian seafood for delivery across the globe. competitive. industry even more competitive,” The Norwegian seafood market hit a “Our Istanbul network enables us to Sinan Dilek, General Manager Turkish Airlines Norway, said in a statement. Turkish Cargo was awarded the “Fastest Growing International Cargo Airline of the Year” during the Air Cargo Africa 2017 summit held last February in Johannesburg, South Africa. Turhan Özen, who received the award on behalf of Turkish Cargo, said: "Thanks to our dedicated efforts, we have been able to grow rapidly in recent years and become the 11th largest airline company in Halit Anlatan, Vice President Turkish Cargo, pictured left with the African cargo market. I sincerely the company's latest recognition for its excellent services. thank all Turkish Airlines employees record high in 2016 and Turkish offer efficient connections to great who have contributed to this Cargo says it's glad to be part of its traditional markets for Norwegian success. Our goal is to increase our further development. seafood, and simultaneously access growth rate even further and enter the year 2020 as one of the top 5 air Turkish Cargo uses Airbus A330- brand new markets through our cargo companies in the African 200F for its Tuesday and Friday global network. We have great market. " flights to Oslo and expressed great expectations for the Norwegian

GLOBAL NEWS MAQTA Gateway completes digitalization of all imports & exports ABU DHABI: Abu Dhabi Ports has introduced a new stream of digital services in the field of import and export operations for RORO and General Cargo to speed up the process and further enhance the business. The master developer, operator and manager of commercial and community ports in the Emirate, as well as Khalifa Industrial Zone Abu Dhabi (KIZAD), Abu Dhabi Ports said “this is a substantial offering that will provide customers and stakeholders the accessibility to new benefits they can now reap from the automation of operational processes and services through its Maqta Port Community System (PCS).” Dhabi's position as a leading maritime trade hub for the The new service marks the completion of the digitalization of region,” he added in a statement released through the Emirates all operational services, following the success in providing News Agency WAM. digital services for container and cruise vessels across Abu Dubai's commercial ports in 2016. Abu Dhabi Ports has developed and delivered the technologically advanced Port Community System in record Announcing the new digital services, Captain Mohamed Al time, just a year after launching the project. Built in accordance Shamisi, CEO of Abu Dhabi Ports, stated: “Our Port with international standards, Maqta Port Community System Community System is the first of its kind in the Middle East, was designed to transform and facilitate trade in Abu Dhabi and is optimized to provide efficiency for all the procedures through advanced smart services. that expedite the movement of vessels in and out of the ports, hence ensuring robust and smooth operations.” The new general cargo and RORO services are demand driven, which will enable shipping and cargo agents to process “With the completion of this phase of digitalization, we have manifest, delivery orders, load and discharge lists, operational ensured the streamlining and facilitating of import and export service requests and tally lists through the Maqta PCS. activities at our commercial ports, further boosting Abu CARGO AID UAE pledges $68M more to support Syrians BRUSSELS, Belgium: The United Arab Emirates has pledged people,” Dr. Al Shamsi said in a statement delivered at the AED250 million (US$68 million) more to support two-day conference, co-chaired by the European Union, humanitarian aid and education for Syrians who continue to Germany, Kuwait, Norway, Qatar, the United Kingdom and face mounting obstacles six years since the violent civil war the United Nations. broke in Syria. “It is doing this through providing relief and humanitarian aid By end of 2016, total aid provided by the UAE for Syria stood and exerting political and diplomatic efforts aimed at at more than $832 million, the Emirates News Agency WAM bringing the conflict to an end and shining a light on the reported. dangerous humanitarian situation in the country to add Dr. Maytha bint Salem Al Shamsi, UAE Minister of State, momentum at the international level to save lives and help made the disclosure at the Brussels Conference on restore security and stability,” she added. Supporting the Future of Syria and the Region. The UAE, she said, is also supporting internally displaced She said the UAE's latest donation will mainly be used to people inside Syria through the Syria Recovery Trust Fund in support education for refugees to empower them to find cooperation with the United States and Germany, as well as jobs. Syrian refugees hosted by neighboring countries Jordan, Lebanon, Iraq as well as in Greece and Egypt. "The difficult humanitarian conditions of the brotherly people of Syria remain a concern for the United Arab The UAE has pledged to host 15,000 Syrian refugees over Emirates which was one of the first countries to undertake the next five years. It has also set up refugee camps in Iraq, the responsibility of easing the suffering of the Syrian Jordan and Greece. ERC helps equip Yemen health center Hadramaut Valley got much needed help in terms of medical equipment through the Emirates Red Crescent. ERC gave the center Complete Blood Test (CBC) equipment, sophisticated sonar devices and a number of medical oxygen cylinders to provide a better level of medical services to the villagers and the surrounding Bedouin communities, the Emirates News Agency WAM reported. Khalifa Al Neyadi, Deputy Head of ERC in Hadramaut, said the western areas in Tarim Directorate are in dire need of such medical equipment. With them, villagers no longer have to travel long distance to reach the medical center in Tarim. Riyadh bin Taleb Al Kathiri, Secretary of Hadramaut Governor for Relief and Reconstruction Affairs, extended ADEN, Yemen: A health center serving tens of thousands of his thanks and appreciation to the ERC for its urgent aid to Yemenis in a remote village in Tarim Directorate, the health sector. Emirati mobile field hospital reaches out to Zanzibar ABU DHABI, UAE: Emirates has opened up a mobile field E g y p t , hospital in Zanzibar designed to treat for free vulnerable S o u t h groups such as children and the elderly. A f r i c a The UAE-Tanzanian medical team of volunteers from a n d government and private hospitals from both countries India. provided diagnostic, therapeutic and preventive T h e humanitarian medical services to an undetermined number work of of patients. t h e The opening of the hospital in Zanzibar comes in response medical the directives of President His Highness Sheikh Khalifa bin surgery Zayed Al Nahyan to make 2017 the Year of Giving, enhance team is the UAE's humanitarian performance and respond to global part of humanitarian needs, WAM said. t h e campaign to treat one million children and elderly patients. The Emirati mobile field hospital employs 50 UAE and Tanzanian volunteer medical staff, headed by UAE heart In the last 17 years, it has been able to reach out to millions of surgeon Dr. Adel Al Shamri, Chief Executive Officer of the people in different countries around the world, treating Zayed Giving Initiative, as well as doctors and surgeons from more than five million children and elderly patients and the UAE, Tanzania, the United States, France, Britain, Canada, performing 10,000 free surgeries for poor people.

GLOBAL NEWS MATEEN Express implements 5.8% across-the-board wage increment founder of MATEEN Express & salaries in 2015 and 2016 while the cost Logistics, told Air Cargo Update the of living went higher. We can manage management held a series of the pay increase.” discussions on the subject and The businessman said the company concluded their employees deserve a owes its employees for growth it has wage hike despite the prevailing sustained for more than a decade since market uncertainties. being founded mainly to cater to the air Barzanji, also the chair of the Air Freight logistics sector in Iraq. Subcommittee & Executive Board MATEEN Express Chairman Member National Association of Freight “A company means a bunch of people & Co-founder Majid Barzanji & Logistics (NAFL), said the UAE cost of doing things together. Our people are living and elsewhere went higher and the same ones we have been with since DUBAI: Close to 300 employees of their employees deserve some help our establishment. They are very loyal. MATEEN Express across the world are and appreciation. This is our way of showing them our seeing 5.8 percent increase on their appreciation,” said Barzanji. salaries thanks to the management's “Business is the same. We have not decision to implement the wage hike seen any real change but we are hoping MATEEN Express has offices in UAE, despite a global slowdown on trade that the market will get better,” Barzanji Iraq, Kurdistan, China and Turkey. The and business. said in a phone interview. “We feel that company specializes in air cargo logistics, courier transport and logistics Majid Barzanji, chairman and co- our people need the increment because we have not adjusted their as well as oil and gas logistics. is first Mideast MRO to get DAE ends FY2016 with European approval US$417.8M revenues ABU DHABI: Etihad Airways Engineering DUBAI: The total revenues for full b e c a m e t h e fi r s t year 2016 of Dubai Aerospace organisation in the Enterprise (DAE) Ltd. went up by 22 M i d d l e E a s t t o b e p e r c e n t t o U S $ 4 1 7. 8 m i l l i o n granted with a Part 21G (AED1,534 million), the company Production Organis- ation Approval (POA) disclosed. b y t h e E u r o p e a n The company's net income from Aviation Safety Agency continuing operations posted an (EASA). astronomical increase of 323% from With this, Etihad is now only US$29.5 million in FY2015 to entitled to manufacture US$341.7 million. interior parts such as seat covers, carpets, Etihad Airways Engineering executives DAE Managing Director Khalifa H. curtains, decals and were all smiles with the firm's EASA certification. AlDaboos said: “DAE continued its markings alongside journey to becoming an established composite and other Design approvals and the testing labs i n d u s t r y p l a y e r w i t h m a n y cabin structures and release them operated with our partners.” with EASA Airworthiness Certificate. significant achievements in 2016. “We remain focussed on developing There is a sizeable opportunity to This will allow installation of these our maintenance, repair and overhaul expand within the aerospace sector parts onto aircraft registered in capabilities as a one-stop-facility Europe or in any country recognising in the UAE and the Middle East. while focusing on new platforms and DAE's growth ambitions will focus EASA certificates, such as the UAE and delivering the highest standards of on expanding its presence broadly many countries in the Gulf. safety and quality,” he added. in the sector and in the region.” Jeff Wilkinson, chief executive of Etihad Airways Engineering is an Etihad Airways Engineering, said: “We AS9110 certified organisation and The company's aircraft portfolio in are pleased to offer Etihad Airways, its already holds EASA 145 approval, 2016 includes 112 planes with a net equity partners and third party alongside EASA 21J approval for b o o k v a l u e o f U S $ 5 .1 b i l l i o n customers the flexibility of making designing and undertaking minor and cabin parts in-house. It will offer (AED18.7 billion). It vows to broaden major changes and repairs. It is the its access to global capital markets shorter lead times and competitive Middle East's leading aviation to further strengthen shareholders' modification services as a package, in maintenance, repair and overhaul combination with our EASA Part21J (MRO) provider. equity.

GLOBAL NEWS Seko Logistics delivers 92-ton transformers for the world's largest solar project DUBAI, UAE: The transformers were shipped to Dubai to support the SEKO Logistics latest phase of construction at The Mohammed bin Rashid has delivered Al Maktoum Solar Park, which will generate 260 t w o 9 2 - t o n megawatts (MW) of electricity by April 2017 using 2.2 transformers million photovoltaic solar panels. to the DEWA The UAE government has declared that Dubai will build the 260Megawatt capability to generate 5,000 megawatts of solar power to S o l a r P V provide energy to one of the most iconic cities in the world. p ro j e c t , t h e world's largest TSK Group of Spain, one of the leading Engineering, solar project. Procurement and Construction (EPC) companies, commissioned SEKO to provide the best logistics solution SEKO was awarded the contract to move the heavyweight during the early stages of their planning. cargo because of its growing reputation in the UAE and Middle East region as a leading logistics service provider to SEKO managed the project working closely with its local the renewable energy industry. partner in the UAE, International Maritime and Aviation (IMA). This is in addition to its significant solar business in the United States for both commercial customers and The company says it plans to expand its services in the consumers, which most recently was one of the key UAE and the neighboring region by offering customers more technology and visibility solutions for their reJacsko nMsa for SEKO's decision to triple the size of its warehouse operations in California. renewable energy projects.

European Quality Cargo Castors MainFeatures Longlifetime(8-10years) Nomaintenancerequired EnablerealeasyULDhandling

ColsonEuropeBV|www.colson-europe.com|[email protected] COVER STORY

In less than a decade, the GSS company has firmly established a foothold in the highly competitive air cargo Takes Off industry, increasing its freighter fleet from 4 to 7 By Gemma Q. Casas

COVER STORY

he global air cargo industry grew by 3.8 percent in 2016 Tbut it remains exceptionally challenged with issues on over c a p a c i t y, s e c u r i t y, p o l i t i c a l instability and a slowdown on world trade. The International Air Transport Association (IATA) says strong growth was reported on cross b o r d e r e - c o m m e r c e a n d pharmaceuticals, which could continue to offer opportunities for the air freight industry in 2017 and beyond. “Looking ahead, it remains unclear as to whether the recent momentum for air cargo is a start populist and protectionist political profits and propel growth where of a sustained, stronger growth rhetoric means that we may now oppor-tunities are likely to be made. trend or a potential false dawn. have passed 'peak trade openness', The company, which specializes in There are a number of competing which is likely to reduce tailwinds for ACMI and charter flights out of its drivers. On the one hand, the global trade and air cargo in the years hub in the UAE, consistently posted ahead,” it added. industry is reporting strong 20-25 percent growth for three Industry experts say the first quarter consecutive years now ending in growth in areas such as cross of 2017 brought in promising figures 2016. b o r d e r e - c o m m e r c e a n d for a sustained upward trend. And “We had been growing consistently pharmaceuticals, which are the nonprofit group IATA is also in the last three years at an average expected to continue to offer optimistic the air freight sector will 20-25% and in 2016, we performed opportunities for air freight in post at least a 5.5 percent growth exceptionally well with sales this year with the e-commerce 2017 and beyond,” IATA says in its turnover of AED142 million,” Shekar boom. Gunasekaran, founder and CEO of December 2016 market analysis. GSS Aero, told Air Cargo Update. The company also expanded its services this year with the launch of t h e V I P p a s s e n g e r c h a r t e r department. “This year, we started our VIP passenger charter department to cater to our regular customers. Despite stiff competition from well- established players in the market, it's showing good results less than a year since being introduced,” Gunasekaran shared and expressed optimism that with the core strength of the company's staff coupled with his partners' support, the venture will also be successful. GSS executives brainstorming new plans for the year Building capacities and reputation Though relatively new in the market, “On the other hand, though, wider Rising above the challenges GSS is run by well-experienced weakness in world trade conditions But for some companies like Global industry professionals whose remains an ongoing concern. Services Solution FZCO (GSS Aero), collective ideas and strategies make Moreover, the recent pick-up in tough times are no barrier to rake in a difference.

COVER STORY

Global Service Solution Founder & Chairman Shekar Gunasekaran, far right, with the company’s senior management executives and staff.

Add to that is the company's huge problems. potential clients. It is also buying investments on assets that speed up “ We a l s o s p e c i a l i z e i n c r e w three more B747 freighter planes. the freight process and ensure management, in-house 24 x 7 flight On top of that, the company has just unmatched reliance on delivering operation team, direct contract with opened its new office in Houston, goods on time, practically anywhere fuel suppliers, engineering support Texas and is now on the final stage of in the world. and own AOC,” said Gunasekaran. setting up similar offices in Hong G u n a s e k a r a n s a i d w i t h t h e GSS clients include some of the Kong and Europe. acquisition of three more planes, biggest and well-reputed in global “Year 2017 is very important in the their fleet would be beefed to seven trade such as Rus Aviation, Chapman history of GSS since we have already freighters. Freeborn, WFP, KTZ Express, SFS, opened office in Houston, USA and “We are an asset-based company. Fast Logistics, Flying Carpet, UPS, in addition, we will be taking delivery We currently own four freighters in Kuehne Nagel, among others. of our first B747-400F freighter our fleet and will add another three “These customers are with us for followed by 2nd and 3rd aircraft in planes this year to our growing fleet several years and contribute to our the month of Sept and Oct 2017. We to cater to the growing charter g r o w i n g s u c c e s s , ” s a i d are also in the final stage to open market in the region. In addition, we Gunasekaran. office in Hong Kong and have also have long-term contracts with European AOC,” said Gunasekaran. To date, GSS has 23 staff in the UAE; various customers that allow us to two in Houston, and; 11 in Moldova. A well-reputed executive in the operate our freighters extensively in A l l o f w h o m a r e e x t e n d e d industry, Gunasekaran says his the region to cater to South Asia/ appropriate trainings to keep up with vision is to make GSS a global brand Iraq/ Somalia and African market on the needs of the industry. known for its one-stop cargo a regular basis depending on services. customer's flexibility,” he said. Gunasekaran said their staff work as a t e a m & a r e c o n t i n u o u s l y “We have strong presence in the For the most part, GSS is known for encouraged to learn new things for ACMI and charter brokering, a UAE market and would like to brand their professional benefits. highly-competitive specialization in our company as ONE STOP the air cargo industry with only the “We believe in our staff strength and destination for all charter constantly encourage them to most stable companies managing to requirements since our company is survive. elevate to next level within the organization and provide support / unique because of the wealth of Gunasekaran agreed saying he has encourage-ment to them in profess- seen a number of companies charter experience our directors have in all ional and personal level,” he said. brokers declined, preferring those fields of sales, operations, Vision 2017 and beyond only with known reliance and engineering, aircraft manage- professionalism as clients. With solid financial footing and an ment, ground handling and flight Apart from GSS's growing assets, it astute management, GSS is now also has well-trained and highly embarking on overseas expansion support service. In the coming professional staff who can deal with p l a n s , t o f u r t h e r w i d e n i t s years, we would like our company's international presence among clients any time of the day to solve presence felt in Far East, Europe,

COVER STORY

the Middle East and to a great largely seen to fuel economic activities in many fronts, including aviation and logistics. extent in North & South America,” “It's very important not only to our industry but in totality since this the GSS founder & CEO said. automatically increases the volume of logistical business in coming years and And like others, Gunasekaran is also have positive impact in our charter department to import some urgent upbeat about Dubai hosting the project cargo to UAE from various part of the world,” he said. “We expect the World Expo 2020. The event is cargo industry to see substantial growth in light of Expo 2020.”

About Shekar Gunasekaran Steering the wheel for GSS Aero is the pragmatic and enterprising Shekar Gunasekaran, the company's founder and chief executive officer. Born and raised in eastern India's Chennai, the physics graduate Gunasekaran began his career in the aviation industry in 1990 with the Pakistan International Airlines. He later joined Russia's Aeroflot, where for the most part, he dealt with charter flights for large pharmaceutical companies transporting goods to Russia and CIS. In 2003, Shekar relocated to Dubai to join Hellmann Worldwide Logistics where he made a name for himself by “winning big contracts.” This dramatically changed his reputation in the industry such that by 2009, he managed to set up GSS. By 2012, GSS acquired its first aircraft. Today, its fleet will soon be made up of seven freighters with the acquisition of three more B747 this year.

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One mega air show in maIy beN forthcomingDIA

The objective of Regional Connectivity Scheme is to make flying affordable for the masses, to promote tourism, increase employment and promote balanced regional growth. It also intends to put life into unserved and underserved airports.

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more investments from all sides. If we are able to sustain this growth we will be the third largest civil aviation market in the world by 2022.” Addressing a joint press conference, Mr. Raju said the government was opening up the aviation sector like never before. The National Civil Aviation Policy and s u b s e q u e n t l y t h e R e g i o n a l Connectivity Scheme (RCS) were going to be facilitators of phenomenal g row t h . He u n d e r s co re d t h e i m p o r t a n c e o f b o t h M R O (maintenance, repair and overhaul) and the air cargo sector which have a multiplier effect on the economy. “ T h e o b j e c t i v e o f R e g i o n a l Connectivity Scheme is to make flying affordable for the masses, to promote tourism, increase employment and promote balanced regional growth. It also intends to put life into unserved and underserved airports,” he said. It is worth mentioning here that Hindustan Aeronautics Limited has built a 19-seater civilian aircraft which could very well be put to good use i n ce t h e Na re n d r a Mo d i and one would have to wait till that under RCS. With e-commerce and government came into power, dust settles down. mobile payments growing in India Sa lot of synergies were created However, the Minister of Civil and regional connectivity improving, among ministries. Aviation, Ashok Gajapathi Raju, told the movement of e-commerce to One of them is between the Ministry this correspondent that 'See, in Paris small towns would gain traction. The of Defense and the Ministry of Civil there is one air show for both civil and Minister said while no-frills airports Aviation. They are taking this further military, similarly in Farnborough would come up, the air cargo sector by coming on one platform – Aero (London) it is one air show and they would be part of the scheme of India. The recently concluded Aero have marketed them so well. We development. India 2017 was one example of their need to bring about this convergence Incentives for cargo sector joint project. between civil and military due to many commonalities.” The government is providing various Prior to this, India had clearly incentives for cargo operations under demarcated defence and civil India to invest heavily in infra- RCS for up to 10 years from the date of aviation events – Aero India, held in structure notification of the scheme. Some of Bengaluru, was primarily defense and Speaking at the inaugural ceremony, the incentives are 2 per cent Excise India Aviation in Hyderabad was only Minister Raju said Indian civil aviation Duty on ATF (aviation turbine fuel) civil aviation. was the fastest growing one in the drawn for air freighter operations at Till this year, the two ministers used to world, registering a growth rate of RCS Airports for a period of three head to these locations to promote over 20 percent in the last two years. years from the date of notification of their respective turfs. But at Aero India In the wake of growing civil aviation the RCS. 2017, they were together and both sector, our Airports need to grow to As and when the government moves voiced in clear terms that, henceforth, cater to the growing demands. into GST regime (Goods and Services it would be one show. The Airports Authority of India (AAI) Tax), rates will be applicable as The question on everyone's mind is has decided to invest about US$2.6 d e t e r m i n e d u n d e r G S T a n d whether there will be India Aviation billion in the next five years for exemptions/concessions shall be next year at Hyderabad or not? It is improving the existing airports and given as permissible so that such a not clear as yet. Similarly, the location that includes creating of airport reduced level of taxation could ideally of the next international air show in infrastructure, air cargo hubs, air be continued. India is not known. navigation etc. Airport operators (whether under the The political machinery has been “If we have to sustain and take o w n e r s h i p o f t h e A A I , S t a t e busy with elections in different states forward the current growth we need Governments, private entities or the

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Ministry of Defence) are not to levy Landing Charges and Parking Charges or any other charge subsuming a charge for such aspects in future. Similarly the Terminal Navigation Landing Charges (TNLC); Route Navigation and Facilitation Charges (RNFC) will be levied by AAI on a discounted basis @ 42.50 per cent of normal rates. Normal rates refer to applicable rates specified by the AAI on its website from time to time w i t h o u t a n y d i s c o u n t s o r c o n c e s s i o n s . H o w e v e r, t h e government has excluded cargo Indian aviation officials are joining forces operations from getting any support to make India a powerhouse in the industry under the viability gap funding (VGF). While the RCS is to get off the block, tremendous demand for handling of Indian aerospace and defence the Civil Aviation Minister's presence perishable cargo products. industry rests on the realization of the Make in India vision,” said Pierre de was significant at Aero India as he was HAL bags cargo doors order laying emphasis on cargo and MRO to Bausset, who heads Airbus India. At the show, state-run Hindustan build a strong aviation base. The show Airbus has partnered with the Tata Aeronautics Ltd (HAL) received a did not attract any player either from Advanced Systems Limited to set up a fresh order from the Israeli Aerospace the civil cargo and MRO segments. final assembly line for C295W military Industries (IAI) to supply eight sets of The Minister said that once marketing transport planes in the country. The cargo doors for the main deck of as a single event would commence C295Ws will replace the Indian Air Boeing 737. t h e n i t wo u l d b e a d i f fe re n t Force's ageing Avro fleet as part of a proposition. HAL has already supplied 30 similar $2-billion program for 56 new planes. doors to IAI, a Tel Aviv-based leading Coolport at Bengaluru airport While 16 of these will come in a s u p p l i e r o f s u b s y s t e m s a n d flyaway condition, the remaining will Nevertheless, there was some cargo components to Boeing. HAL as such be built in India. related news at the show. First, Air has been making doors for the single The C-295 can carry as many as 71 India SATS Airport Services (AISATS), aisle A320 aircraft of the global passengers or 50 paratroops. It can an airport services company, aerospace major Airbus Industries fulfill humanitarian aid and disaster launched 'AISATS Coolport' – since 2009. country's first integrated on-airport response (HADR) functions since it is “The IAI's new order reflects the perishable cargo handling centre, at able to carry 24 stretchers with confidence reposed by our valued Kempegowda International Airport, attendants, or about 20,000 lbs. of Israeli customer,” asserted HAL Bengaluru (KIAB). cargo. Another important trait of the Chairman T. Suvarna Raju. The C-295 is its capability to do short field company, however, did landing and takeoff. not disclose the value of the new or the previous Reliance is getting into aerospace orders and delivery and defence sector majorly and it schedule of the fresh one. Boeing has sold about said that the Dhirubhai Ambani 6,500 jets in the 737- Aerospace Park, located at the 200C series worldwide. Multi-modal International Cargo “The Boeing 737 aircraft has the capacity to carry Hub and Airport at Nagpur 21,500 pounds of cargo (MIHAN), would most likely be The 11,000-square metre facility built and 112 passengers,” said considered by Reliance Defence the US-based aerospace major. at a total project cost of 48 crore, was Limited for a new facility to inaugurated by R V Deshpande, 'Make in India' theme reverberates Karnataka Minister for Large & support its aerospace plans. Medium Industries & Infrastructure Aero India 2017 continued to lay Wherever and whenever the single Development. The AISATS Coolport emphasis on the 'Make in India' theme air show would be held, it would has 17 dedicated cold rooms with a n d t h e o r i g i n a l e q u i p m e n t certainly bigger comprising both temperatures ranging from -25 manufacturers (OEMs) have started m i l i t a r y a n d c i v i l s e g m e n t s . degree C to 250 degree C, and a t o e i n g t h a t l i n e . A n A i r b u s Obviously, this would call for greater capacity to handle 40,000 tonnes spokesperson said strengthening and more efficient way of organizing annually. In the past few years, Indian 'Make in India' partnerships would be an air show of such mammoth a i r c a r g o i n d u s t r y h a s s e e n the group's main focus. “The future of proportions.

FEATURES Modern WMS cuts costs where possible Market for digital solutions enhancing productivity without extra labor costs projected to rise multi-fold The WMS market size is projected to reach $3,112 million by 2022, growing at a CAGR of 15.2% from 2016 to 2022. This can be attributed to the increase in inventory and workload of WMS in warehouse operations.

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ith recent technological advancements and the raw materials, r i s e i n d e m a n d f o r W I P g o o d s , W finished products warehouse management systems (WMS) in retail and third party and inventory in logistics (3PL) application, the WMS transit and it is market is expected to be stronger in important that the the coming decade. i n v e n t o r y i s managed at an The WMS market size is projected to optimum level to reach $3,112 million by 2022, growing improve the cost at a CAGR of 15.2% from 2016 to 2022. revenues of the This can be attributed to the increase o r g a n i z a t i o n in inventory and workload of WMS in w i t h o u t warehouse operations. compromising its Europe is expected to be the largest ability to meet the market during the forecast period, ongoing demands according to Global Warehouse of its operations and to meet its Management System Market by Naval Sabharwal, c u s t o m e r s ' Component Type, Industry Vertical, Global Head – Supply Chain and Logistics requirements. and Geography—Global Opportunity Ramco Systems Analysis and Industry Forecasts, “The advent of 2014–2022 published by Allied software technology in this space has 100% JIT (Just in Time) or a Kanban Market Research (AMR). r e s u l t e d i n o r g a n i z a t i o n s model is impossible, and this calls for a build-up of certain types and Air Cargo Update sat down with implementing modern inventory management system to achieve this quantities of inventory at various Naval Sabharwal, Global Head – s t a g e s o f t h e s u p p l y c h a i n . Supply Chain and Logistics, Ramco c o v e t e d b a l a n c e . W i t h t h e emergence of Mobile technology, Warehouses provide the means to Systems to discuss the benefits of store such inventory in a safe and using WMS in the cargo industry. smartphones to are gaining the upper hand in managing the inventory. A secure manner”. WMS large number of business owners Helping warehouse operations have been able to access real-time The evolution of WMS is very similar Warehouse managers today have an to many other software solutions. A information about their inventory on- the-go. array of technologies to choose from, WMS manages the warehouse to streamline operations, reduce operation. It performs in real time, “Balancing customer and vendor costs and improve performances. A managing labour, maximizing relationship is a critical aspect in the few key aspects where technology e q u i p m e n t a n d t r a c k i n g a n d supply chain and has often been come to the rescue are – optimizing controlling inventory. In doing this, it considered the essence of supply w a r e h o u s e p r o c e s s e s a n d maximises labour productivity and chain management. However, closer operations, enhancing productivity, minimises errors. examinations reveal that the heart of increased visibility of inventory, WMS is available in wide range of these relationships is inventory improved utilization of resources and technologies. However, Java and movement and storage. Most of the enhanced customer satisfaction. activities involved in managing the .NET are the basis for many of the A superior WMS improves space warehouse management systems vendor-customer relationship are based on purchase, transfer, or utilization in the warehouse by available in the market. There are informing the operator where to put many types of warehouses as management of inventory. Hence, i n v e n t o r y i s a f u n d a m e n t a l the item by selecting a storage follows; Raw Material Warehouse, location that best fits the product. It WIP Inventory Warehouse, Finished component of the supply chain, and its primary purpose is to feed the can also improve warehouse Goods Warehouse, Distribution capacity, allowing goods to move C e n t e r s , C l i m a t e C o n t r o l l e d customers' requirements across the supply chain”. more quickly through the facility and Warehouse and Special Warehouses at the same time reducing handling such as Bonded Warehouse and Free An auxiliary of trade and storage requirements. Trade Zones. Warehouse helps to store the Like any other software, WMS is a A modern trend inventory in all forms safely and software which helps to streamline In WMS, inventory management is an securely until the point of purchase or and optimize processes and will asset and is defined as any property consumption by the customer. require manual interaction to some intended to meet the requirements of “In today's world where demands are degree for it to be able to perform the customers throughout the business volatile and replenishment times are tasks. cycle. It adds to the cost of operations long due to globalization, achieving “ U n s u s t a i n a b l e a n d p e o p l e irrespective of the form it is in – be it

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dependent core activities of a Naval responded positively by High productivity levels warehouse such as planning, saying, “We certainly believe that A well designed WMS increases resource allocation and directing WMS streamlines, automates and labour productivity by managing execution are automated by WMS enhances warehouse operations worker's tasks. In addition to with little support from operators”. significantly. At its most basic, it directing labour, WMS also provides Mobility availability improves the efficiency and economy l a b o u r p l a n n i n g fe e d b a c k t o of movement within a warehouse management. That feedback is then T h e w a r e h o u s e i s a l l a b o u t used for estimating peaks and valleys with its logical planning thus reducing movement and tracking, and the in product activity. availability of mobility feature in the number of 'touches' a material “Labor productivity is increased W a r e h o u s e w i l l e n h a n c e receives – the most important objective of any warehouse. Through through optimal work allocation to productivity and operational resources based on their skill sets, automatic data capture and mobility, efficiency. Hence, mobile technology qualification, performance and has indeed become a necessity to it improves accuracy in operations – availability and the errors in keep pace with the technological say picking or put away – and operations are minimized through the trend. associated documentation by Automatic Data Capture mechanism Asked if WMS provides mobility, eliminating the manual entry which is that is used in the operations controlled by WMS. accuracy and efficiency at Ramco, certainly error prone”.

FEATURES Transporting vegetables & fruits requires extra care & special techniques Global cold chain market forecast to reach $381.68B by 2025

r a n s p o r t i n g f r u i t s a n d such things pay off. reach their destinations, including your vegetables have always been a According to a new report by Grand tables. Ttricky one as these perishables View Research Inc., the global cold Transportation require varying techniques and care to chain market is anticipated to reach keep them fresh when they reach their Known to be a global facilitator of $381.68 billion by 2025. The cold chain trade, Emirates SkyCargo transports final destinations regardless of long development is primarily responsible flight hours. perishables to over 150 destinations in for the reduction of wastage of 83 countries around the globe. The air cargo industry, which is tasked perishable commodities and is vital for Whether it is shipping cherries from to safely transport various perishables, the growth of the food sector. Seattle, USA to Bangkok, Thailand, including seafood, dairy products, Air Cargo Update sat down with six mangoes from the Indian subcontinent among others, in their natural state, airlines—Etihad Airways, Emirates to the Middle East and Europe, lobsters constantly make innovations to deliver Airline, Lufthansa, Norwegian, Finnair from Boston and salmon from Norway what is expected of it. and Hawaiian Airlines—which to East Asia or flowers from Kenya to Having the right temperature to specialize in shipping fruits and Amsterdam. prevent spoilage is crucial to the v e g e t a b l e s w o r l d w i d e . T h e y Moaza AL Falahi, Emirates Vice industry when delivering perishables discussed their techniques in keeping President Product Development & but its innovations and investments on fruits and vegetables fresh until they

FEATURES

UAE National Affairs, said, “Last year, Longan, Chillies, etc. details of the produce. Emirates SkyCargo deployed three N o r w e g i a n C a r g o s e e s h u g e Oliver Blum, Lufthansa Cargo Head of dedicated freighter flights, two from opportunities in perishable shipments Operations Fresh/td Handling & Cross Thiruvananthapuram and one from as they fly state-of-the-art 787 Functions, said, “We provide Kochi, transporting more than 288 Dreamliners that have temperature controlled temperature on board our tonnes of perishables including a control capabilities to optimise the freighters and wide-body aircraft. variety of vegetables and fruits to the shelf life of fresh goods and serve as a Temperature-sensitive ground Middle East especially for the Onam growing network of important hubs handling, including reducing weather celebrations in the region. where perishables such as fresh fish is and climate effects through the fastest sourced. possible transportation to and from “The transport of vegetables and the aircraft are also part of the special fruits from Kerala for Onam “We're able to make fast shipments of handling of perishable goods. fresh salmon, shellfish and halibut Moreover, we offer storage in Europe's celebrations in the Middle East is a from northern Norway to the US East largest refrigerated warehouse, the significant achievement for Coast by the evening using our narrow Perishable Center Frankfurt at our Emirates SkyCargo as special body capacity which then connects on Lufthansa Cargo Hub Frankfurt.” to our widebody transatlantic services. Hawaiian Airlines physically and arrangements had to be made to With this in mind, using our GSA at operate freighter aircrafts from systematically identifies and labels Oslo Airport, Aviation Plus, we are f r u i t s a n d v e g e t a b l e s b e f o r e Thiruvananthapuram and Kochi- working to ship more volumes of transportation. airports which normally are not perishables as we continue to deliver a strong proposition for our customers,” Brad Matheny, Senior Director at equipped to handle freighter said a Norwegian Cargo spokesperson Hawaiian Airlines, notes, “We mark aircrafts. who asked not to be named. shipments with a commodity code so we can easily identify their contents The most challenging perishable “Also in the run up to Valentine's and handle accordingly”. cargoes Lufthansa flew in 2015 are all day, we operated nine additional kinds of berries, cherries, papayas, Cargo protection dedicated freighters to transport mangoes and beans and mixed Apart from the services, Lufthansa also f l o w e r s f r o m N a i r o b i t o vegetables. provides parking positions in Frankfurt Amsterdam”. Handling directly in front of the Perishable Center to reduce the tarmac times to a Finnair said the most perishable items All fruits and vegetables require minimum. they transport, include Papaya, Baby optimum temperatures during transit Corn, Lemon Grass, Rambutan, and storage which are dependent “The face life, as well as the shelf-life upon varietal, climatic and other (and its prolongation) of the product is

FEATURES

Lufthansa provides controlled temperature on board its freighters and wide-body aircraft and offers storage in Europe's largest refrigerated warehouse, the Perishable Center Frankfurt at its Lufthansa Cargo Hub Frankfurt. Emirates SkyCargo has superior cool chain capabilities to connect two very distant points on the globe for temperature sensitive perishables. Some of its innovative product offerings developed by its team, include, the White Cover - Innovative protection product for temperature sensitive shipments. The white cover is designed to shield temperature- in the focus of our most important Technology sensitive cargo from solar heat during activities. To keep e.g. the flowers and Etihad Airways uses several options transportation. plants or fruits and vegetables in good available at the shippers' request, It is water resistant, yet breathable, condition and to even extend the shelf including Envirotainers, active ideal for 'living' food and flower life the joint optimization of the temperature-controlled containers for products, environmentally friendly transport and co-operation of all air cargo; pre-cooled thermo blanket and 100 percent recyclable. It allows involved supply-chain partners is protection and cool dollies. for cooling of the shipment during getting more and more important, However, in cooperation with the transportation and cold storage. On beginning at the farm until delivery to Perishable Center Frankfurt (PCF), application, it completely encloses the the consumer. The packaging for the Lufthansa uses a vacuum-cooling for shipments and weighs no more than entire transport needs to compensate flowers in Frankfurt. three kilograms. exposures to unfavorable temperature and weather conditions for limited This is an offer which is preferably used “Our product development team periods of time throughout the for flowers which do have an overall i n v e n t e d a n e w t e m p e r a t u r e transportation. With Fresh/td long transport time, coming from controlled container which we named L u f t h a n s a C a r g o p r o v i d e s a South America or Africa and facing 'White Container'. It is coated on the p r e d o m i n a n t l y t e m p e r a t u r e - again a long transport from Frankfurt to inside with thermal Insulators to controlled environment during flight their final destination. counteract high temperatures in Dubai a n d s t o r a g e a n d h a n d l i n g b y and help preserve temperature- experienced personnel,” said Blum. The Vacuum-cooler can cool down sensitive cargo, including fruits and vegetables but also pharmaceuticals. David Kerr, Senior Vice President of two PMC pallets (96x125 inches) in Etihad Cargo notes, “In the Middle East, just 30 minutes; a rapid yet gentle “We continue to develop innovative solutions working closely with our we long for the winter when the cooling is advantageous for the temperature drops – our challenge is customers. We have a number of new throughout the summer months with lifespan of sensitive, perishable and exciting developments in the their extreme temperatures. During g o o d s s u c h a s f l o w e r s . pipeline,” affirms Al Falahi. the hot months, we need to ensure the Additionally, the Fast-cooler is Staff training fruit and vegetable shipments move often used for fruits during transit All airlines handling perishable swiftly between aircraft and handling products follow IATA's Perishable facilities to as not to compromise the in Frankfurt. Cargo Regulations, and according to cool chain. Hawaiian Airlines uses data loggers to them, all staff handling perishable “We monitor the temperature in the run tests of their supply chain, but not items are regularly well trained and per bellyhold of the aircraft and ensure the on per shipment basis. IATA's handling procedure guidance. pallet is not sitting on the ramp for too Infrastructure and solutions However, Etihad cargo is very long during loading and offloading. cognisant of the special handling Then, inside the warehouse, they are The customer needs to deliver the goods on a pallet ready for carriage, required for temperature sensitive stored in temperature controlled areas cargo, particularly the importance of until they are ready for their next flight and the shipper/agent will be responsible for the packaging which is maintaining the cool environment in or collection by the consignee (usually which they are stored. in temperature controlled trucks)”. most suitable for the entire transport.

FEATURES Flying horses keep Luxair Cargo busy all year

orses have always been an The first known air transport of horses “Horses that travel well will be important ally of humans was recorded in the 1920s. By the Hthroughout history in both 1950s, it has been the norm between bright and alert with a normal times of peace and war. some European countries that use rectal temperature upon arrival They and some other four-legged horses for competition, breeding and at their destination. Unload commerce. animals like mules, donkeys and horses as soon as possible to camels, have also played crucial roles The first carriage of horses was said to in sustaining communities in different have been with a Boeing 707 and the avoid additional confinement parts of the world, particularly in the rest is history. and other stress factors. They Middle East, for food, transportation The business of flying animals should voluntarily drink and be and recreation. Luxair CARGO, the world's biggest keenly interested in eating In modern times, horses and other handling agent, also has horses to within 1 or 2 hours of arrival. exotic animals are still considered thank for its thriving business. prized possessions fetching prices Hand walking or turnout in a that could be higher than the blue The constant journey of horses and small paddock for an hour or so book value of the plane used in other live animals has kept the transporting them from one continent company busy in 2016 and the trend is upon arrival after a long journey to another. expected to be carried through this is recommended,”

FEATURES

orses have always been an The business of flying animals Decker explained their company important ally of humans Luxair CARGO, the world's biggest provides comfortable stalls and other Hthroughout history in both handling agent, also has horses to similar shelters for the horses and times of peace and war. thank for its thriving business. other live animals to keep them safe and healthy en route to their final They and some other four-legged The constant journey of horses and destination. animals like mules, donkeys and other live animals has kept the camels, have also played crucial roles company busy in 2016 and the trend is “When it's time to travel, the horses in sustaining communities in different expected to be carried through this always have grooms with them and parts of the world, particularly in the year says Antoine Decker, manager whatever they need to stay healthy Middle East, for food, transportation and strong,” said Decker, one of few

and recreation. business development & contracts at “Luxembourgers” in the industry. Luxair CARGO. In modern times, horses and other The business executive said their exotic animals are still considered Decker said their company has in fact company handled 759,000 tons for prized possessions fetching prices increased and modernized its animal Luxembourg in 2016 up by 6% and he that could be higher than the blue station to accommodate the ever credits their major customers– book value of the plane used in increasing traffic in transporting Cargolux, Panalpina, Qatar Airways transporting them from one continent horses from their biggest client, and Silkway—for this. to another. Cargolux, which has kept its main hub Equine stress The first known air transport of horses in Luxembourg. Qatar Airways ranks was recorded in the 1920s. By the second in transporting live animals. Companies transporting horses 1950s, it has been the norm between “Beginning of 2016, we increased our adhere to certain international rules some European countries that use animal stations because of the traffic. to keep the animal at ease and healthy horses for competition, breeding and We're mainly transporting horses, while traveling. commerce. every kind of tigers, alpacas, day-old This would protect them from getting The first carriage of horses was said to chick, you name it,” said Decker who the so-called “equine stress” which have been with a Boeing 707 and the has been with the company for could affect their general state of rest is history. almost 30 years now. physical and mental health.

AIRLINES Kuwait Airways gets 6th B-777 the mainland, the airline said in a statement. The sixth Boeing arrives during a Summer Season that Kuwait Airways recently announced has seen its weekly frequencies increased by 16 per cent, across its network – a total of 324 flights per week. The 777-300ER's introduction has also seen seat capacity boosted by up to 58 per cent, on certain routes. With the sixth 777-300ER now set to enter commercial service within days, this allows Kuwait Airways to not only support existing routes on its regular 36-destination network, but has also meant that certain routes are now exclusively served by the new aircraft. These routes include: London; New York; Frankfurt; and soon to be Dhaka; Bangkok and Manila. “We are pleased to note that Kuwait Airways' aircraft acquisition program is backed fully by all stakeholders and the Kuwaiti government and we are confident that the official national carrier of The Kuwait Airways executives Kuwait will be a significant driver of success – not & crew aboard their new aircraft just for the airline – but for the overall ambitions of the government for the diversification of the economy and the country's long-term commercial KUWAIT: Kuwait Airways has received its 6th products within the next six months as part of the status, infrastructure development and wider Boeing 777-300 ER this month bringing its management's plan to revive the troubled airline. business and tourism goals,” said Rasha Al Roumi, operational fleet to 25 since the airline's The airline's fleet is being upgraded, the workforce Kuwait Airways Chairperson & CEO. restructuring program began a few months ago. being trimmed, all in a bid to make it more A further 25 Airbus aircraft are also on order by The national carrier of Kuwait is also poised to competitive in the region. Kuwait Airways, over the next four to five years, completely switch over its booking, ticketing and The new aircraft is to be called“Meskan”– named including those from the A320neo and A350 reservations system to the Amadeus Altéa Suite of after the small Kuwaiti island just off the East coast of families of aircraft.

Ethiopian inaugurates 3 more MRO hangars

ADDIS ABABA: Africa's largest Aviation Group, is one of the four pillars of our fast, profitable and R w a n d A i r , C o n g o A i r w a y s , C e i b a Ethiopian Airlines, recently unveiled three more sustainable growth strategic roadmap, Vision Intercontinental, CamAir-Co. and Jambojet wide body hangars capable of accommodating 2025. Hence, to further complement our steady Airlines. the biggest Boeing airplane at any given time. growth and attain our goal in remaining to be the The airline has also extended services to a leading MRO service provider in Africa, we have Equipped with state-of-the-art tele-platforms number of operators based in Africa, Middle East, b e e n m a k i n g m a s s i v e i n f r a s t r u c t u r e and tail docks: a full paint and general development projects to modernize and expand Far East and Central Asia. maintenance hangar along with 15,000 sqm existing MRO facilities at a total cost of US$115 backside offices, different shops and 105,000 Ethiopian MRO is accredited by FAA, EASA, and million.” sqm hangar apron area, each facility is capable of ECAA and is currently offering dependable accommodating 1-B747-800 (the biggest Boeing “Beyond ensuring self-sufficiency, completion of services; base maintenance, line maintenance, airplane) at a time or more other type of aircraft in these maintenance hangars will surely enhance engine maintenance, component maintenance, different arrangements. The third hangar is also our capability to cope up with the 21st century calibration services, engineering services, capable of accommodating 1-B777-200 or 3- new aviation developments and offer third party structure & composite maintenance, aircraft B737 Aircraft at a time. services,” he added. stripping & painting, and wire harness Ethiopian Group CEO, Mr. Tewolde GebreMariam, Currently, Ethiopian provides complete total care manufacturing. Boeing and Bombardier also said, “Foundational Infrastructure development maintenance service for ASKY, Malawian, approved its facility.

AIRLINES

Emirates offers free boxes for laptops and tablets of US-bound passengers DUBAI: US-bound travelers via their electronic devices into their Emirates will still be allowed to use c h e c k- i n l u g g a g e i n t h e fi r s t their laptops and tablets while in instance, to avoid delays. transit in Dubai and will be offered The airline said customers should be free boxes once they board their aware there will be a detailed search flights to America. of all hand baggage on non-stop The airline has extended this service flights to the US from Dubai. They amid the United States' decision to should therefore declare their ban laptops and tablets on carry-on devices before the search, or ensure luggage as part of security measures their electronic devices are packed against possible terror attacks. into their check-in luggage in the and Wi-Fi connectivity services via first instance. their smart phones and only 6 Emirates says travelers must percent connect via their laptops declare and hand over their laptops, “Our aim is to ensure compliance and the remaining 4 percent via their tablets, and other banned electronic with the new rules, while minimizing tablets. devices to security staff at the gate disruption to passenger flow and just before boarding their US- impact on customer experience. The US Transportation Security bound flight. The devices will be Our new complimentary service Administration (TSA) new rules that carefully packed into boxes, loaded enables passengers, particularly took effect on March 25 applies to all into the aircraft hold, and returned those flying for business, to have the passengers travelling on non-stop t o t h e c u s t o m e r a t t h e i r U S flexibility to use their devices until flights to the US from Dubai, destination without any additional the last possible moment,” said Sir including those in transit. It does not charges. Tim Clark, President Emirates apply to passengers travelling on Airline. Passengers on US-bound flights Emirates' US-bound flights via Milan starting their journeys in Dubai, Airline data shows about 90 percent and Athens, or Emirates flights meanwhile, are encouraged to pack of passengers use onboard mobile to/from any other destination.

Cathay Pacific switches to responsive website web design that provides optimal viewing and easy navigation whether customers choose to use desktop computers, tablets or mobile phones. In addition to a refreshed look and feel, the booking process includes enhanced seat map displays featuring realistic aircraft seating layouts, allowing passengers to select their preferred seats more easily. Cathay Pacific operates two daily flights between Dubai and Hong Kong and one daily service between Dubai and Bahrain. From the Hong Kong hub, the airline HONG KONG: Cathay Pacific has providing customers with greater offers seamless connections to nearly e n h a n c e d i t s w e b s i t e - convenience, more choices and making 200 destinations in Asia, North America, www.cathaypacific.com - with an all- it even easier to use. Australia, Europe and Africa, using a fleet new online booking experience, The airline says its features a responsive of more than 140 wide-body aircraft.

AIRLINES

Turkish Airlines welcomes baby girl on board flight ISTANBUL: Turkish Airlines crew helped d i d n o t m a ke deliver on April 7 a premature baby girl exact pronounce- halfway through their flight from Guinea ments except that to Burkina Faso while cruising at an it was thrilled to altitude of 42,000 feet. h a v e h e l p e d The mother was 28 weeks pregnant deliver the baby when she suddenly experienced labor girl. pains. The airline flight attendants Last year, a baby quickly came to her rescue and the baby g i r l w a s a l s o girl named Kadiju was safety delivered. d e l i v e r e d o n The mother and child were rushed to the b o a r d t h e hospital upon landing in Burkina Faso in Philippine budget northwest Africa. a i r l i n e C e b u Turkish Airlines tweeted: “It's a girl” with Pacific on a flight photos of the crew who happily posed from Dubai to with the newborn. Manila. The baby Babies born aboard a flying aircraft are named Haven traditionally given the privilege of flying was gifted with 1 Turkish Airlines crew happily poses with for life for free. Turkish Airlines, however, million air miles. baby girl Kadiju who was born midair on April 7 Oman Air flies 7.7M passengers in 2016 Directors, also n o t e d t h e a i r l i n e launched the Oman Air Flight Training Centre ( O A F T C ) i n 2016. " 2 0 1 6 w a s a year of both c h a n g e a n d consolidation for Oman Air. Oman Air has continued its a m b i t i o u s p r o g r a m o f expansion in 2016 with the introduction of MUSCAT: Oman's flag carrier flew expanded its fleet to 47 during the four brand new more than 7.7 million passengers in period. Its load seat factor went up Boeing 737-800s joining the Oman 2016, up by 21 percent compared to by 20 percent and its freight Air fleet. The carrier has operated the previous year's record of 6.4 operations increased to 159,618 B737s for many years and the aircraft million. tons. provide the backbone of the airline's long and medium haul fleet. We According to Oman Air's latest Darwish Bin Ismail Bin Ali Al Balushi, have continued to upgrade our annual report, the airline also chairman of Oman Air's Board of Airbus fleet,” said Al Balushi.

AIRPORTS MunichAirportpreparesfor250,000flightsthissummer

departures to each of Las Spanish island of Ibiza. Other Eurowings Vegas and Seattle starting at summer destinations will include the beginning of May and Dubrovnik, Split, Pula and Zadar in mid-June, respectively. It Croatia. will also offer a weekly Especially appealing to business service to Holguin, in the travellers: Eurowings will be departing east of Cuba. from Munich to the major European From the end of June, cities of Amsterdam, Edinburgh, London, Saudia will operate four Paris, Naples and Rome. Lufthansa is weekly flights to Riyadh and adding a new destination, with six MUNICH: Munich Airport began its three to Jeddah with Airbus A320 and weekly flights to Nantes in the west of summer timetable, bracing for the influx Boeing 777 aircraft. France. of passengers for 250,000 flights to 238 With the start of the summer timetable, The British carrier bmi Regional is destinations in 68 countries, throughout the Lufthansa subsidiary Eurowings will expanding its roster of flights to Rostock, the period ending on October 28, 2017. have four aircraft stationed at Munich Brno and Norköpping with an additional The company said in addition to 17 Airport to serve 31 attractive European weekday departure, and is also adding a German airports and 171 medium-range destinations, above all in Italy, Greece new destination with a daily flight to routes, scheduled services will be and Croatia. Lublin in Poland. available to 50 intercontinental Italian cities served will include Brindisi, The Latvian airline airBaltic is offering destinations. Cagliari and Lamezia Terme as well as flights to the Lithuanian capital, Vilnius, From the end of May until early Catania and Palermo in Sicily. In Greece, departing every Monday, Wednesday September, both Lufthansa and United Eurowings will fly to Chania, Kavala, and Friday. Another new destination Airlines will offer daily flights to San Heraklion and Thessaloniki. available in Munich: Volotea, a carrier Francisco. Several flights per week will also be from Spain, will fly twice a week to the Condor is also adding two popular US offered to the Greek islands of Corfu, city of Oviedo in the northern Spanish destinations, with two weekly Kos, Mykonos and Rhodes as well as the province of Asturias from the end of May. 414millionpassengertrafficprojectedinMENAby2035

SHARJAH: The Middle East and North Africa increase in job opportunities across a multitude of It states that a protectionist approach to the (MENA) Region is projected to connect an extra sectors, and a further increase to indirect industry will only stall growth and further hinder 258 million passengers to and from its airports by employment in local markets. the sector's ability to capture and service the 2035, exponentially increasing its passenger According to the International Air Transport under-served segments. traffic to 414 million over the next two decades. Association (IATA), 2016 witnessed over 3.8 Estimates in the report show the number of At the 6th Arab Aviation Summit, experts noted billion travellers taking to the skies; a figure which aircraft operating in 2017 will rise by 1,000, the aviation and tourism industry in the Middle is forecast to reach 4 billion in 2017. The bringing the total to 29,000 aircraft operating East will lead the region's economy over the next association projected this figure has the potential around the world. It further added there will be, on decades. to reach 7.2 billion by 2035, a statement which average, 73 flights departing every minute They said the region's unique geographical confirms the vitality of the aviation industry. throughout the year. location, and the advantages brought forth by With respect to the Middle East, the report has The annual Arab Aviation Summit is an industry world-class upgrades to airport infrastructure, urged industry leaders to view the region as a initiative committed to improving the state of the predicted growth for the Middle East will single market of 350 million potential travellers, travel and tourism in the Arab world by facilitating continue to boost regional economy, leading to an rather than segregated economies stymied by a constructive dialogue for public-private heavy regulations. cooperation. EXECUTIVE MOMENTS IAG Cargo appoints new Chief Financial Officer Roger Samways Girdwood joins the business from EasyJet where he was IAG Cargo has Head of Financial Planning and Analysis. appointed Lewis With over 25 years of financial experience, Girdwood joins G i r d w o o d a s the IAG Cargo leadership team and will play a key role in Chief Financial delivering the carrier's business strategy. Officer with the m a i n t a s k o f During his seven years at EasyJet, Girdwood successfully s t e e r i n g t h e delivered a number of business critical projects, including c o m p a n y ' s the 2013 fleet acquisition of the next generation airbus Lewis Girdwood wheel to achieve NEOs, enabling EasyJet to grow scale and become the UK's its financial and largest airline. related targets, ensuring compliance with all corporate “Lewis brings a diverse skillset drawn from multiple governance requirements and maintaining the right level of industries from which we as a business can learn,” internal control for success. comments Drew Crawley, Chief Executive, IAG Cargo.

American Airlines names new business leaders With the retirement of two of its most admired team e v e n t u a l l y m e m b e r s , A m e r i c a n A i r l i n e s h a s m a d e n e w leading teams appointments to ensure continued success of the i n R e s e r v - company. ations, Flight, Tim Ahern, Vice President – Customer Experience, is S e r v i c e , retiring this month while Terri Pope, Vice President – S a f e t y a n d Charlotte Hub Operations, is set to retire in June. A i r p o r t Concurrent with this announcement, several additional Services. He appointments were made to backfill open positions: also served as Vice President Rick Elieson Dec Lee will succeed Pope as Vice President – Charlotte – N e w Yo r k Hub Operations. John Beavers has been promoted to and International, where he oversaw American's New Vice President – Engineering, Quality & Training, to York, Europe and Pacific operations, and American's assume Lee's previous role. strategic initiatives in the New York area. Jon Carlo Gulbranson has been promoted to Vice Pope, Vice President – Charlotte Hub Operations (CLT), President – Reservations, a position previously open. also informed the company of her intent to retire in early Rick Elieson has been promoted to President – American June. Airlines Cargo, a position that was also previously open. "Terri has built our CLT hub into one of our largest and "It is always difficult to see respected team members top-performing operations," said Isom. "You would depart, but Terri and Tim have worked hard for the never know it is one of the nation's busiest airports by people of American and deserve our deepest the personal care Terri gives to everyone at CLT. She appreciation as they begin their retirement chapters," excels at creating a supportive atmosphere for her team said American's President Robert Isom. to deliver outstanding performance, and her leadership "Thanks to thoughtful succession planning, we have style is one I will always seek to emulate." talented leaders at the ready to step into these Pope has more than four decades of experience in important positions and continue to build on the airlines, beginning her career in 1976. She served in a foundation that is in place. The future is exciting with variety of roles at US Airways including Premium these leaders at the helm, and we look forward to their Services in Pittsburgh and Boston, and airport contributions." operations at Boston Logan International Airport, New Ahern, Vice President – Customer Experience, informed York's La Guardia Airport, West Palm Beach Airport and the company of his plans to retire at the end of April. Washington's Reagan National Airport. "Tim has been a key leader at American Airlines for American Airlines Group is the holding company for almost 40 years, and has helped our team succeed American Airlines. American provides one of the largest through incredible changes and challenges," said Isom. cargo networks in the world with cargo terminals and "He is known as a mentor to many, and his big heart, interline connections across the globe. laughter and care for colleagues will truly be missed." American Airlines and American Eagle offer an average Ahern began his career in 1978 as a Reservations Sales of nearly 6,700 flights per day to nearly 350 destinations Agent in American's Los Angeles Reservations Office, in more than 50 countries.

TETECHNOLCHNOLOGYOGY Nanotechnology eyed to further extract rainwater through cloud seeding

ABU DHABI: A professor who won an award for discovering a breakthrough in extracting rains through cloud seeding special techniques is looking at further enhancing the system through the application of engineered nanotechnology in the process. This project, which involves coating a pure salt crystal with a thin coating of titanium dioxide in order to enhance the condensation process, will have a profound impact in the Middle East, Africa and other parts of the world where water is scarce. Dr. Linda Zou, Professor of Chemical and Environmental Engineering at the Masdar Institute of Science and Technology and one of the three awardees of the first cycle of the UAE Research Program for Rain Enhancement Science, is investigating the possibility of increasing rainfall through engineering unique nano-structured properties of cloud seeding materials using state-of-the-art electron microscopy. She has since filed a provisional patent with the US Patent and Trademark Office, USPTO, for her scientific project. of US$5 million over a three-year period, Dr. Zou works closely with Dr. Mustapha Jouiad, Principal Research to be shared by up to five winning Scientist and Microscopy Facility Manager, Masdar Institute and Dr. research proposals, selected by a two- Mladjen Curic, Professor at the Institute of Metrology at the University of stage merit review decision process. Belgrade. Launched by the Ministry of Presidential Together, they are investigating the possibility of increasing rainfall Affairs of the UAE and overseen by the through engineering unique nano-structured properties of cloud seeding National Centre of Meteorology and materials. The ground-breaking project has already led to innovative Seismology, the program is an ambitious sub-micron hygroscopic cloud seeding materials already being designed initiative of global scope designed to and fabricated, according to the Emirates News Agency WAM. stimulate rain enhancement research and "Nanotechnology opens up the possibility of engineering unique cloud a c c e l e r a t e w a t e r s e c u r i t y v i a seeding particles to make the process of water condensation and rain international cooperation in scientific precipitation more efficient over arid regions and beyond. I am grateful research and development. for the support given by the UAE Research Program for Rain Enhancement The program has entered its third cycle Science, which is helping to advance new research in the field and this year, receiving 201 pre-proposals facilitating new and highly productive international scientific networks,” from 68 countries on five continents, said Dr. Zou. d r a w i n g t h e p a r t i c i p a t i o n o f 7 1 0 The UAE Research Program for Rain Enhancement Science offers a grant researchers, affiliated to 316 institutions. 700 more taxis get interactive screens and Wi-Fi Dubai into a more tech-friendly city. The Dubai Taxi Corporation, DTC, at the Roads and Transport Authority (RTA), said this raises the total number of cabs fitted with interactive screens to 1,314, the equivalent of 26 percent of DTC's total fleet comprising more than 5,000 vehicles. Dr. Yousef Mohammed Al Ali, CEO of the RTA's Dubai Taxi Corporation, said, "Adding 700 taxicabs under Phase II of the installation of interactive screens and smart and free Wi-Fi service project will further promote the transport and innovation technology in the emirate of Dubai." DUBAI, UAE: Interactive screens and free Wi-Fi "These smart touch screens enable users to browse promotional ads of were installed in some 700 more taxis plying the RTA services, and inform visitors and tourists about key tourist destinations Dubai Marina, JBR and Down Town routes as in the emirate of Dubai, not to mention the newly introduced service that part of the government's ongoing drive to turn enables users to sort out their future journeys in advance,” he added.

11th World Cargo Symposium 2017 14-15 March, Abu Dhabi

Etihad Airways staff and executives with David Kerr, center, Saudia Cargo CEO Nabil Khojah the airline's senior vice president for cargo.

From left: TIACA Chairman Sanjiv Edward, NAFL President Nadia Abdul Aziz and David Brennan, assistant director, Cargo Safety and Standards IATA. TIACA Secretary General Vladimir Zubkov, center, with some cargo executives. Photos by MEBAA & Gemma Q. Casas Fax: +9714 886 5656 Info@mohebilogistics. 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Airport Show provides an ideal B2B platform for India Warehousing Show is a 3-day event held in companies to present airport and aviation-related July at the Pragati Maidan in New Delhi, India. This products and services. In 2016, the event event showcases products like highlight of the gathered over 7,166 aviation professionals who business calendar for the entire supply chain networked, sourced their product requirements industry in India, among others, in the logistics & and created over US$20 billion worth of regional transportation industry. business possibilities. Pragati Maidan, New Delhi Renaissance Orlando at SeaWorld, Orlando, India. Florida May 27-29, 2017 May 15-17, 2017