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Commitment to Growth and Overcoming the Challenges

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Commitment to Growth and Overcoming the Challenges LAPORAN TAHUNAN ANNUAL REPORT COMMITMENT TO GROWTH AND OVERCOMING THE CHALLENGES 2014 BERKOMITMEN UNTUK PERTUMBUHAN DAN MENGATASI TANTANGAN LAPORAN TAHUNAN 2014 ANNUAL REPORT LAPORAN TAHUNAN 2014 ANNUAL REPORT COMMITMENT TO GROWTH AND OVERCOMING THE CHALLENGES BERKOMITMEN UNTUK PERTUMBUHAN DAN MENGATASI TANTANGAN Head Ofce PT Pelita Air Service Jalan Abdul Muis No.52-56A Jakarta 10160 Indonesia Telp +6221 2312030 (12 lines) Fax +6221 2312063, 2312216, 3521490 Email [email protected] www.pelita-air.com Cerita Sampul Cover Story PT PELITA AIR SERVICE 2 LAPORAN TAHUNAN 2014 ANNUAL REPORT Kemampuan dalam mengatasi setiap tantangan merupakan kunci keberhasilan, dan setiap keberhasilan menghantarkan PT Pelita Air Service (Perseroan) ke arah yang lebih baik lagi. Tahun 2014 merupakan tahun yang penuh dengan tantangan, sekaligus menjadi tahun yang memberikan Perseroan sebuah kesempatan untuk bangkit menjadi perusahaan yang lebih baik dari tahun-tahun sebelumnya. Dengan meningkatkan kualitas layanan dan profesionalisme di setiap lini, Perseroan berkomitmen untuk terus tumbuh menjadi penyedia bisnis penerbangan terkemuka di Indonesia. Melalui penerapan tata nilai 5C yang dimiliki oleh Perusahaan: Clean, Compliance, Customer Care, Competitive, dan Confident secara optimal, Perseroan yakin mampu untuk terbang lebih tinggi lagi mengatasi setiap tantangan. Ilustrasi ruang kokpit pesawat yang tengah menanjak melampaui garis cakrawala menuju sinar matahari yang cerah, serta tangan pilot menaikkan tuas throttle pada bagian sampul Laporan Tahunan 2014 kali ini, menggambarkan tema serta semangat yang dihadirkan oleh Perseroan dalam mengatasi setiap tantangan, dan komitmen untuk terus tumbuh menjadi perusahaan yang lebih baik. the ability to overcome every challenges is a key to success, and every success leads PT Pelita Air Service (the Company) towards a better direction. The year of 2014 is a year that full of challenges and also a year that gives an opportunity to the company to raise up and be better compare to the previous years. By improving the services and professionalism in each unit, the Company is committed to keep growing to become a reputable aviation business provider in Indonesia. By applying 5C core values owned by Company: Clean, Compliance, Customer, Competitive, and Confident optimally, the Company believes to fly higher to overcome every challenges. Illustration of an aircraft cockpit that is in cruising position exceeding the horizon towards brighter sunlight, and the hand of the pilot pushing the throttle on the cover of this 2014 Annual Report, represents the theme and spirit by the Company to overcome each every challenges and committed to grow i order to become a better company.. PT PELITA AIR SERVICE 3 LAPORAN TAHUNAN 2014 ANNUAL REPORT Daftar Isi Table of Contents KILAS KINERJA 2014 LAPORAN Kepada Key Performance of 2014 PEMEGANG SAHAM Report to Shareholders Ikhtisar Keuangan Laporan Dewan Komisaris 10 Financial Highlights 16 Report from the Board of Commissioners Ikhtisar Operasional Laporan Direksi 13 Operational Highlights 20 Report from the Board of Directors Informasi Saham dan Obligasi 13 Share and Obligation Information Struktur Organisasi 43 Organization Structure Informasi Entitas Anak dan Entitas Asosiasi 44 Information of Subsidiaries and Affiliated Companies Komposisi Pemegang Saham 46 Shareholder Composition Kepemilikian Saham oleh Anggota Dewan Komisaris dan Direksi PROFIL PERUSAHAAN 46 Shares Ownership by the Member of Company Profile the Board of Commissioners and Directors Kronologis Pencatatan Saham 46 Chronology of Share Listing 28 Profil PT Pelita Air Service Kronologis Pencatatan Efek Lainnya Profile of PT Pelita Air Service 46 dan Peringkat Efek Alamat Kantor Pusat, Entitas Anak Chronology of Securities Listing and Credit Rating 28 dan Entitas Asosiasi Nama dan Alamat Lembaga dan/atau Report from the Board of Directors Profesi Penunjang Pasar Modal Visi, Misi dan Nilai-nilai Perusahaan 47 Name and Address of Agencies and/or Capital Market 30 Vision, Mission and Corporate Values Supporting Professionals Kegiatan Usaha Akuntan Independen Perseroan 32 Business Activities 47 Company Independent Accountant Riwayat Singkat Perusahaan Penghargaan dan Sertifikasi 33 Brief History of the Company 48 Awards and Certifications Komposisi Dewan Komisaris Peristiwa Penting Tahun 2014 34 Composition of the Board of Commissioners 50 2014 Event Highlights Komposisi Direksi Komposisi Sumber Daya Manusia 35 Composition of the Board of Directors 52 Human Resources Composition Profil Dewan Komisaris Pengembangan Kompetensi 36 Profile of the Board of Commissioners 53 Competency Development Profil Direksi Kesejahteraan Pekerja 38 Profile of the Board of Directors 55 Employee Welfare Analisa Kinerja Operasi 58 Operational Performance Analysis 64 Aspek Pemasaran ANALISA DAN Marketing Aspects Prospek Usaha PEMBAHASAN 65 Business Prospect MANAJEMEN 66 Posisi Pesawat Bulan Desember 2014 Management Discussion Aircraft Position in December 2014 and Analysis Analisa Kinerja Keuangan 68 Financial Performance Review PT PELITA AIR SERVICE 4 LAPORAN TAHUNAN 2014 ANNUAL REPORT Komite Audit 109 Audit Committee Komite Investasi dan Manajemen Risiko 112 Investment and Risk Management Committee 114 Sekretaris Perusahaan tata KELOLA Corporate Secretary Kegiatan Hubungan Investor Tahun 2014 PERUSAHAAN 116 Investor Relations Activities in 2014 Good Corporate Governance Sistem Pengendalian Internal 116 Internal Control Systems Struktur Tata Kelola Perusahaan Internal Audit Division 86 The Structure of Good Corporate Governance 116 Internal Audit Division Landasan Implementasi Kode Etik Perusahaan Good Corporate Governance Perusahaan 120 The Code of Ethics 86 Based Implementation of Good Corporate Governance of the Company Sistem Manajemen Risiko 133 Risk Management System Asesmen GCG Perusahaan 88 GCG Assessment of the Company Sistem Whistleblowing 134 Whistleblowing System Pencapaian dan Kegiatan GCG 2014 89 Achievement and GCG Activities in 2014 Gratifikasi 14O Gratification Sosialisasi dan Implementasi GCG 90 Socialization and Implementation of GCG Benturan Kepentingan 144 Conflict of Interests Ruang Lingkup Tata Kelola Perusahaan 91 Scope of Good Corporate Governance Laporan Harta Kekayaan Penyelenggara Negara 148 (LHKPN) Uraian Dewan Komisaris Wealth Report of State Official 92 The Board of Commissioners Anti Korupsi Uraian Direksi 149 Anti Corruption 96 The Board of Directors Kecelakaan dalam Perusahaan Rapat Umum Pemegang Saham 150 HSE (Health, Safety and Environment) 106 General Meeting of Shareholders Perkara Penting yang Dihadapi Perseroan Asesmen Terhadap Anggota 156 Important Matters Confronting the Company Dewan Komisaris dan/atau Direksi 107 Assessment of the Member of Akses terhadap Informasi the Board of Commissioners and/or Directors 157 Access to Information 167 taNGGUNG JAWAB SUrat PERNYataaN SOSIAL & LINGKUNGAN DEWAN KOMISARIS DAN DIREKSI atas LAPORAN taHUNAN 2014 PERUSAHAAN Responsibility Statement of Corporate Social & Environmental the Board of Commissioners and Directors Responsibility on 2014 Annual Report Tanggung Jawab Lingkungan 162 Environmental Responsibility 171 163 Kerja, Kesehatan, dan Keselamatan LAPORAN KEUANGAN Labour, Health and Work Safety KONSOLIDASI Pengembangan Sosial dan Komunitas Consolidated Financial Statement 163 Social and Community Development Tanggung Jawab kepada Konsumen 166 Corporate Social Responsibility to Customers PT PELITA AIR SERVICE 5 LAPORAN TAHUNAN 2014 ANNUAL REPORT Kilas Kinerja 2014 Laporan kepada Pemegang Saham Profil Perusahaan Key Performance 2014 Report to the Shareholders Company Profile KILAS KINERJA 2014 KEY PERFORMANCE OF 2014 Terdapat penambahan jumlah armada di tahun 2014, dari 25 armada di tahun 2013 menjadi 27 armada di tahun 2014. There is an addition of total fleets in 2014, from 25 fleets in 2013 to 27 fleets in 2014. PT PELITA AIR SERVICE 6 LAPORAN TAHUNAN 2014 ANNUAL REPORT Analisa dan Pembahasan Manajemen Tata Kelola Perusahaan Tanggung Jawab Sosial dan Lingkungan Perusahaan Management Discussion and Analysis Good Corporate Governance Corporate Social and Environmental Responsibilities PT PELITA AIR SERVICE 7 LAPORAN TAHUNAN 2014 ANNUAL REPORT Kilas Kinerja 2014 Laporan kepada Pemegang Saham Profil Perusahaan Key Performance 2014 Report to the Shareholders Company Profile PENDAPATAN LABA KOTOR REVENUES GROSS PROFIT dalam Dolar AS in US Dollar dalam Dolar AS in US Dollar 80.176.731 16.514.270 73.097.989 71.642.556 14.874.907 12.655.277 2012 2013 2014 2012 2013 2014 PT PELITA AIR SERVICE 8 LAPORAN TAHUNAN 2014 ANNUAL REPORT Analisa dan Pembahasan Manajemen Tata Kelola Perusahaan Tanggung Jawab Sosial dan Lingkungan Perusahaan Management Discussion and Analysis Good Corporate Governance Corporate Social and Environmental Responsibilities JUMLAH ARMADA TOtal FLEETS 27 25 24 2012 2013 2014 JUMLAH ASET TOtal ASSETS dalam Dolar AS in US Dollar 87.222.106 83.832.260 70.407.137 2012 2013 2014 LABA SEBELUM PAJAK LABA TAHUN BERJALAN INCOME BEFORE TAX PROFIT FOR THE YEAR dalam Dolar AS in US Dollar dalam Dolar AS in US Dollar 7.774.929 5.663.062 4.407.459 3.007.828 1.822.659 1.112.750 2012 2013 2014 2012 2013 2014 PT PELITA AIR SERVICE 9 LAPORAN TAHUNAN 2014 ANNUAL REPORT Kilas Kinerja 2014 Laporan kepada Pemegang Saham Profil Perusahaan Key Performance 2014 Report to the Shareholders Company Profile Ikhtisar Keuangan Financial Highlights Laporan Laba Rugi Consolidated Statements of Komprehensif Konsolidasian 2014 2013 2012 Comprehensive Income (dalam Dolar
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